City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The right person for this role will be focused on collaboration with unions, managers, and employees, creating strong cross-functional partnerships across the business, and developing innovative and impactful solutions to support the organization. You will have opportunities to help drive the long-term vision of the Employee Relations function and our priorities, and work closely with the Employee Relations Manager and executive leadership to ensure our mission and values are represented in the ways we do our work. If you want to be part of a dynamic, growing City, with the opportunity to have a voice in strategic planning, and touch all levels of the organization, keep reading! The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Interprets and explains Equal Employment Opportunity (EEO) and employee relations laws, statutes, and regulations. Advises management staff, department heads and/or their designees regarding employee relations issues. Assists and actively participates in contract negotiations. May act as management spokesperson on behalf of the City Manager and in coordination with department heads to assure reasonable uniformity in contract settlement and grievance settlements. PLEASE NOTE: The duties of this position will include all of those duties set forth in the official job description . This position shall remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management Vacation Days and a Vehicle Allowance of $340/month. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness ( PSLF ) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This is a classified position covered by the Personnel Rules. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Advises and confers with City management staff, department heads, and/or designees on discipline administration issues, contract interpretation issues, and EEO practices Meets with employees and union organizations regarding employee relations and EEO matters Advises department heads and/or designees in areas of department policy, rules and regulations for attendance, overtime, use of City property, and other employee relations issues Attends various department head staff meetings to discuss and advise officials regarding a variety of employee relations, discipline, and EEO issues Maintains knowledge of laws, Public Employees Relations Commission (PERC) rulings, court decisions, statutes, arbitrators' decisions, and other current activities related to employee relations and EEO issues Confers with and advises department heads and/or designees regarding appropriate written grievance responses and compliance with City discipline and grievance procedures Conducts training sessions for City management officials and new supervisory employees regarding discipline administration, grievance handling, and current developments and practices in the field of employee relations and contract administration Performs special projects and participates in specific internal investigations at the request of the City Manager's Office and makes recommendations on a variety of management/employee issues Meets with City Attorney's Office representatives and/or outside counsel as needed regarding employee relations issues Serves as the City's management representative at arbitration hearings; develops appropriate meeting strategy; prepares City witnesses; drafts strategic cross examination questions; prepares arbitration briefs when needed Serves as management representative in negotiating contractual agreements, when needed Maintains knowledge of the latest data concerning wages, salaries, EEO and labor contract cases, fringe benefits, hours of work, and conditions of employment Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Labor Relations, Human Resources, Business or Public Administration or a related field. Three (3) or more years of experience in discipline administration, negotiating strategies and proposals; labor negotiations; contract interpretation and administration; EEO complaint resolution; grievance handling; EEO fact-finding and arbitration proceedings. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Preferences: Prior experience conducting labor relations investigations. Prior work experience within a Municipality or Government Agency. Professional in Human Resources (PHR) / Senior Professional in Human Resources (SPHR) / Society for Human Resources Management Certified Professional (SHRM-CP) / Society for Human Resources Management Senior Certified Professional (SHRM-SCP) or other human resources-related professional certifications. Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: Continuous
Apr 13, 2024
Full Time
POSITION SUMMARY The right person for this role will be focused on collaboration with unions, managers, and employees, creating strong cross-functional partnerships across the business, and developing innovative and impactful solutions to support the organization. You will have opportunities to help drive the long-term vision of the Employee Relations function and our priorities, and work closely with the Employee Relations Manager and executive leadership to ensure our mission and values are represented in the ways we do our work. If you want to be part of a dynamic, growing City, with the opportunity to have a voice in strategic planning, and touch all levels of the organization, keep reading! The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Interprets and explains Equal Employment Opportunity (EEO) and employee relations laws, statutes, and regulations. Advises management staff, department heads and/or their designees regarding employee relations issues. Assists and actively participates in contract negotiations. May act as management spokesperson on behalf of the City Manager and in coordination with department heads to assure reasonable uniformity in contract settlement and grievance settlements. PLEASE NOTE: The duties of this position will include all of those duties set forth in the official job description . This position shall remain open until a sufficient number of qualified applications have been received. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management Vacation Days and a Vehicle Allowance of $340/month. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness ( PSLF ) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This is a classified position covered by the Personnel Rules. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Advises and confers with City management staff, department heads, and/or designees on discipline administration issues, contract interpretation issues, and EEO practices Meets with employees and union organizations regarding employee relations and EEO matters Advises department heads and/or designees in areas of department policy, rules and regulations for attendance, overtime, use of City property, and other employee relations issues Attends various department head staff meetings to discuss and advise officials regarding a variety of employee relations, discipline, and EEO issues Maintains knowledge of laws, Public Employees Relations Commission (PERC) rulings, court decisions, statutes, arbitrators' decisions, and other current activities related to employee relations and EEO issues Confers with and advises department heads and/or designees regarding appropriate written grievance responses and compliance with City discipline and grievance procedures Conducts training sessions for City management officials and new supervisory employees regarding discipline administration, grievance handling, and current developments and practices in the field of employee relations and contract administration Performs special projects and participates in specific internal investigations at the request of the City Manager's Office and makes recommendations on a variety of management/employee issues Meets with City Attorney's Office representatives and/or outside counsel as needed regarding employee relations issues Serves as the City's management representative at arbitration hearings; develops appropriate meeting strategy; prepares City witnesses; drafts strategic cross examination questions; prepares arbitration briefs when needed Serves as management representative in negotiating contractual agreements, when needed Maintains knowledge of the latest data concerning wages, salaries, EEO and labor contract cases, fringe benefits, hours of work, and conditions of employment Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT Bachelor's Degree in Labor Relations, Human Resources, Business or Public Administration or a related field. Three (3) or more years of experience in discipline administration, negotiating strategies and proposals; labor negotiations; contract interpretation and administration; EEO complaint resolution; grievance handling; EEO fact-finding and arbitration proceedings. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education. Preferences: Prior experience conducting labor relations investigations. Prior work experience within a Municipality or Government Agency. Professional in Human Resources (PHR) / Senior Professional in Human Resources (SPHR) / Society for Human Resources Management Certified Professional (SHRM-CP) / Society for Human Resources Management Senior Certified Professional (SHRM-SCP) or other human resources-related professional certifications. Special Requirements: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants will be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment informationincluding our benefits package and click here for additional managementbenefits. Closing Date/Time: Continuous
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
Mar 05, 2024
Full Time
Human Resources Assistant Director (Employee Relations)
City of San Antonio, TX
Please follow this link to view the formal brochure: https://www.affionpublic.com/position/hr-assistant-director-employee-relations/
About San Antonio
The City of San Antonio is the Nation’s 7th largest city and is home to more than 1.6 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents one of the most attractive and affordable lifestyles in the country. Residents enjoy one of the lowest tax rates in the State as well as a plentiful supply of high-quality housing and low utility rates. The economy of San Antonio is an excellent mix of business services, manufacturing, health care, communications, corporate and regional offices, government, and the convention and tourism industry. San Antonio is also home to one of the largest concentrations of military bases in the United States. One of the nation's fastest growing cities, San Antonio is rich in recreational and cultural opportunities and is home to the San Antonio Spurs.
City Government
San Antonio has a Council-Manager form of government with an eleven-member City Council. Councilmembers are elected by District, while the Mayor is elected at-large. The term of office for the Mayor and all members of the City are two-year terms, for not more than four (4) full terms of office. The City Council appoints the City Manager, who appoints all officials in executive positions with the exception of the City Clerk, City Internal Auditor, Presiding Judge, and Municipal Judges.
The City of San Antonio has been recognized for its high level of professional management and model practices by the International City/County Management Association (ICMA), and National Civic League, amongst others. For ten consecutive years, the City has maintained a AAA bond rating. The Fiscal Year 2022 adopted operating budget is $3.1 billion with close to 13,000 employees across approximately 40 departments. The City has made a commitment to advancing diversity, equity and inclusion, primarily through the formation of a citywide Office of Equity in 2017.
The Human Resources Department
The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.
Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include, but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.
Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Municipal Civil Service Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).
The Position
The Assistant Director is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Employee Relations Division of the Human Resources Department. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.
Essential Job Functions
Assists in assuming full management responsibility for all Employee Relations services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.
Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Relations; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.
Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.
Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.
Assists in selecting, motivating, and evaluating Employee Relations staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.
Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.
Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.
Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.
Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.
Establishes employee relations programs designed to provide counseling, guidance, and information to employees with job grievances.
Develops and coordinates the Extended Sick Leave Program.
Coordinates the creation and revision of personnel-related Administrative Directives; provides interpretation of directives to Departments.
Provide staff support to the Municipal Civil Service Commission and the Firefighter' & Police Officers' Civil Service Commission.
Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.
Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.
Attends City Council meetings and takes necessary action regarding Council agenda items.
Assists in working with department heads and other officials on various personnel problems interpreting the Civil Service laws, rules, and general personnel policies.
Directs and coordinates various personnel activities as required.
Prepares periodic and special workforce analysis reports.
Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.
Performs related duties and fulfills responsibilities as required.
Education & Experience
Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.
Ideal Candidate
The ideal candidate should have extensive experience in employee relations to include federal and state labor laws and regulations, investigating complaints, violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues; experience can be drawn from the public or private sector.
The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies.
The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.
Salary
The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: SAHRAD
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
**The deadline to receive resumes is May 31, 2023**
The City of San Antonio is an Equal Employment Opportunity Employer.
CITY OF FOSTER CITY
Foster City, CA, United States
Exciting Career Opportunity! Foster City is seeking a well-qualified individual with strong leadership skills to fill the position of Human Resources Manager . The Human Resources Manager is responsible for planning, organizing, reviewing, and evaluating the day-to-day operations of the Human Resources Division of the Administrative Services Department. Successful performance of the work requires knowledge of employee relations, recruitment and selection, employee benefits administration, job analysis and classification, compensation, labor relations, employee training and development, and general human resources administration. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. If you are a self-motivated candidate with a passion for public service, take the next step in your career today! APPLICATION DEADLINE: Friday, May 10, 2024, 5:00 P.M. EDUCATION AND EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to bachelor’s degree in human resources management, public or business administration, or a related field and five (5) years of increasingly responsible experience in human resources or employee and labor relations, which included at least two (2) years of supervisory experience. Ideal Candidate: Highly Desirable: Experience with handling labor and employee relations issues including leave management, grievances, and performance management. Experience in public sector organizations is a plus. This position is an excellent opportunity for a seasoned professional to impact a dynamic City focused on employee development, retention, recognition and accountability. Licenses and Certifications: Possession of, or the ability to obtain, a valid Class C California driver’s license upon appointment. Benefits: The City of Foster City provides a superior benefits program which includes: 12 paid holidays per year; sick leave; vacation leave; administrative leave; participation in the California Public Employees Retirement System in the 2% @ 62 retirement plan (some individuals may be eligible to participate in a different CalPERS retirement benefit (2.7% @ 55) dependent upon prior CalPERS service); voluntary 401(a) program; voluntary 457(b) deferred compensation program; flexible benefits program including health, dental, vision, and medical/dependent care reimbursement accounts; VEBA program (tax deferred health benefit program); optional 9/80 work schedule; long-term disability insurance; and life insurance. Selection Process Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process. The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. The department will invite the most qualified candidates from the eligibility list to a final department interview. The Administrative Services Director will make the hiring decision. Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. Job PDF: https://www.calopps.org/sites/default/files/Foster%20City_HR%20Manager%20Job%20Flyer.pdf Closing Date/Time: 5/10/2024 at 5pm
Apr 09, 2024
Full Time
Exciting Career Opportunity! Foster City is seeking a well-qualified individual with strong leadership skills to fill the position of Human Resources Manager . The Human Resources Manager is responsible for planning, organizing, reviewing, and evaluating the day-to-day operations of the Human Resources Division of the Administrative Services Department. Successful performance of the work requires knowledge of employee relations, recruitment and selection, employee benefits administration, job analysis and classification, compensation, labor relations, employee training and development, and general human resources administration. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. If you are a self-motivated candidate with a passion for public service, take the next step in your career today! APPLICATION DEADLINE: Friday, May 10, 2024, 5:00 P.M. EDUCATION AND EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to bachelor’s degree in human resources management, public or business administration, or a related field and five (5) years of increasingly responsible experience in human resources or employee and labor relations, which included at least two (2) years of supervisory experience. Ideal Candidate: Highly Desirable: Experience with handling labor and employee relations issues including leave management, grievances, and performance management. Experience in public sector organizations is a plus. This position is an excellent opportunity for a seasoned professional to impact a dynamic City focused on employee development, retention, recognition and accountability. Licenses and Certifications: Possession of, or the ability to obtain, a valid Class C California driver’s license upon appointment. Benefits: The City of Foster City provides a superior benefits program which includes: 12 paid holidays per year; sick leave; vacation leave; administrative leave; participation in the California Public Employees Retirement System in the 2% @ 62 retirement plan (some individuals may be eligible to participate in a different CalPERS retirement benefit (2.7% @ 55) dependent upon prior CalPERS service); voluntary 401(a) program; voluntary 457(b) deferred compensation program; flexible benefits program including health, dental, vision, and medical/dependent care reimbursement accounts; VEBA program (tax deferred health benefit program); optional 9/80 work schedule; long-term disability insurance; and life insurance. Selection Process Applications will be reviewed for relevant education, experience, training and other job related qualifications. Based upon a review of employment applications received, a limited number of the qualified applicants will be invited to participate in the examination process. The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless exhausted sooner. The department will invite the most qualified candidates from the eligibility list to a final department interview. The Administrative Services Director will make the hiring decision. Note: Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. The City of Foster City reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process. Job PDF: https://www.calopps.org/sites/default/files/Foster%20City_HR%20Manager%20Job%20Flyer.pdf Closing Date/Time: 5/10/2024 at 5pm
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW Position Summary Reporting to the Dean of the University Library (with a dotted line to relationship to the Provost’s Office), the Business Operations Manager is a member of the Library’s management team who fully participates in financial and human resource decisions. The Business Operations Manager expertly guides actions taken and participates in complex management decisions relating to and impacting budget, finance, human resources, library projects, strategic planning, assessment, and operations. This Business Operations Manager interprets and implements CSU and SDSU policies/procedures and makes recommendations for the creation/update of the library’s own internal policies while serving as the liaison to Academic Affairs, Business and Financial Affairs, Human Resources/Labor and Employee Relations, Faculty Advancement, Legal and Student Health Services on all finance and human resource matters. The Business Operations Manager guides the management team through decisions to strategically reach the most effective and efficient outcomes from both the financial and human resource perspective and oversee library operations in a shared services environment. The Business Operations Manager completes all aspects of the library’s nearly $11.0 million budget. The incumbent manages library finances and resources throughout the year across multiple funds, e.g., university operating fund (state), library student use fee, over forty foundation funds, and grants. The Business Operations Manager provides complex financial analysis and reporting for the dean and management team, assessing and evaluating the impact of resource allocations to advise library strategies. The Business Operations Manager staff in the budget, financial reporting and analysis, procurement, student payroll, and travel. With an eye towards continuous process improvement, the Business Operations Manager collaborates within all levels of the library and across the institution to leverage the shared services structure to optimize efficient operations while implementing library and campus policies. The Business Operations Manager expertly guides actions in all human resource matters and participates in complex management decisions relating to evaluation, discipline, and grievances for nearly 80 employees. The Business Operations Manager must interpret collective bargaining agreements, labor laws, and other HR policies and procedures. The Business Operations Manager manages staff in the areas of tenure track faculty and staff recruitment, faculty reappointment, tenure and promotion, changes in status, and student hiring. The incumbent plays a critical role in interpreting campus safety and compliance protocols to ensure that the more than one million users visiting the library yearly, along with library employees, are safe. The Business Operations Manager also manages the dean’s office administration support staff. Department Summary The University Library supports, promotes, and extends the university's distinctive teaching, learning, scholarship, and community engagement initiatives, especially as those are highlighted in the university strategic plan, “We Rise, We Defy: Transcending Borders, Transforming Lives.” Committed to service and student-centered innovation in librarianship, library initiatives include the establishment of the Digital Humanities Center, buildIT makerspace, and partnerships around student success. The University Library is comprised of the Love Library and the Library Addition, which house a collection of more than 2.5 million volumes, 100,000 journal titles, 450 databases, special collections, archives, and a growing array of digital content. The Library operates on an annual budget of approximately $11.0 million, employing around 100 student assistants and nearly 80 faculty and staff. Library administration is the principal office of the library, ensuring high-quality services are provided to users. It is also responsible for administering the policies and procedures of the university and the CSU and for establishing internal library policies. The administration office is comprised of 4 managers: the dean, two associate deans (one in recruitment), and the director of financial operations and human resources. The Director of Library Information Technology and Digital Initiatives shares the office suite and collaborates with library faculty, staff, and management on IT issues. Staff support includes four administrative analysts/specialists, one public affairs and communications specialist, one graphic designer, two administrative support coordinators, and student assistant support. Education and Experience Bachelor’s degree from an accredited university with major work in accounting, finance, business, or public administration. 5-7 years of experience in the content and expertise areas related to this position. Experience with fiscal management and budget preparation, analysis, and projections. Supervisory or lead experience/experience in the management of personnel with transactional responsibilities. Excellent organizational and communication skills. Key Qualifications Experience working in a higher education or public sector setting. Substantial, recent experience with and knowledge of trends and issues in an academic library or research institution. Experience with library assessment, statistics, or analysis tools. Previous operational experience in a shared services environment. Experience working in the California State University system. Experience supervising staff in a collective bargaining environment. Experience addressing and working to resolve complex human resources issues. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependent Anticipated hiring range: $90,000-$98,000 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Advertised: Mar 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 30, 2024
Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW Position Summary Reporting to the Dean of the University Library (with a dotted line to relationship to the Provost’s Office), the Business Operations Manager is a member of the Library’s management team who fully participates in financial and human resource decisions. The Business Operations Manager expertly guides actions taken and participates in complex management decisions relating to and impacting budget, finance, human resources, library projects, strategic planning, assessment, and operations. This Business Operations Manager interprets and implements CSU and SDSU policies/procedures and makes recommendations for the creation/update of the library’s own internal policies while serving as the liaison to Academic Affairs, Business and Financial Affairs, Human Resources/Labor and Employee Relations, Faculty Advancement, Legal and Student Health Services on all finance and human resource matters. The Business Operations Manager guides the management team through decisions to strategically reach the most effective and efficient outcomes from both the financial and human resource perspective and oversee library operations in a shared services environment. The Business Operations Manager completes all aspects of the library’s nearly $11.0 million budget. The incumbent manages library finances and resources throughout the year across multiple funds, e.g., university operating fund (state), library student use fee, over forty foundation funds, and grants. The Business Operations Manager provides complex financial analysis and reporting for the dean and management team, assessing and evaluating the impact of resource allocations to advise library strategies. The Business Operations Manager staff in the budget, financial reporting and analysis, procurement, student payroll, and travel. With an eye towards continuous process improvement, the Business Operations Manager collaborates within all levels of the library and across the institution to leverage the shared services structure to optimize efficient operations while implementing library and campus policies. The Business Operations Manager expertly guides actions in all human resource matters and participates in complex management decisions relating to evaluation, discipline, and grievances for nearly 80 employees. The Business Operations Manager must interpret collective bargaining agreements, labor laws, and other HR policies and procedures. The Business Operations Manager manages staff in the areas of tenure track faculty and staff recruitment, faculty reappointment, tenure and promotion, changes in status, and student hiring. The incumbent plays a critical role in interpreting campus safety and compliance protocols to ensure that the more than one million users visiting the library yearly, along with library employees, are safe. The Business Operations Manager also manages the dean’s office administration support staff. Department Summary The University Library supports, promotes, and extends the university's distinctive teaching, learning, scholarship, and community engagement initiatives, especially as those are highlighted in the university strategic plan, “We Rise, We Defy: Transcending Borders, Transforming Lives.” Committed to service and student-centered innovation in librarianship, library initiatives include the establishment of the Digital Humanities Center, buildIT makerspace, and partnerships around student success. The University Library is comprised of the Love Library and the Library Addition, which house a collection of more than 2.5 million volumes, 100,000 journal titles, 450 databases, special collections, archives, and a growing array of digital content. The Library operates on an annual budget of approximately $11.0 million, employing around 100 student assistants and nearly 80 faculty and staff. Library administration is the principal office of the library, ensuring high-quality services are provided to users. It is also responsible for administering the policies and procedures of the university and the CSU and for establishing internal library policies. The administration office is comprised of 4 managers: the dean, two associate deans (one in recruitment), and the director of financial operations and human resources. The Director of Library Information Technology and Digital Initiatives shares the office suite and collaborates with library faculty, staff, and management on IT issues. Staff support includes four administrative analysts/specialists, one public affairs and communications specialist, one graphic designer, two administrative support coordinators, and student assistant support. Education and Experience Bachelor’s degree from an accredited university with major work in accounting, finance, business, or public administration. 5-7 years of experience in the content and expertise areas related to this position. Experience with fiscal management and budget preparation, analysis, and projections. Supervisory or lead experience/experience in the management of personnel with transactional responsibilities. Excellent organizational and communication skills. Key Qualifications Experience working in a higher education or public sector setting. Substantial, recent experience with and knowledge of trends and issues in an academic library or research institution. Experience with library assessment, statistics, or analysis tools. Previous operational experience in a shared services environment. Experience working in the California State University system. Experience supervising staff in a collective bargaining environment. Experience addressing and working to resolve complex human resources issues. Compensation and Benefits San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes: Extensive Leave benefits: 15 paid holidays, 24 vacation days, and 12 sick days per year; Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits; An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and California State University system fee reduction program (fee waiver) for the employee or their qualified dependent Anticipated hiring range: $90,000-$98,000 Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Another Source is assisting San Diego State University in this search. Application materials should be submitted through Another Source's candidate portal: APPLY NOW The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Advertised: Mar 29 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus six (6) years of related HR experience, including at least two (2) years of which were in a supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Click here to watch the City of Austin Recruitment Video! Working with Building Services provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The Human Resources Manager I administers and manages all aspects of the Human Resources Division including strategic planning, organizational development, performance evaluation and management, recruitment, employee relations, investigations, safety, compensation, benefits, payroll/timekeeping, training, adherence to Municipal Civil Service rules and COA policy and procedure, as well as governmental and legal compliance. This position collaborates with internal/external customers, peers, management and stakeholders to foster and develop effective relationships. They will need demonstrated organizational development and change management skills and must be highly capable of working with different leadership styles, diverse and/or complex organizational issues and structures. The mission of the Building Services Department ( BSD ) is to support reliable, sustainable, and efficient City facilities. The ideal candidate will have experience in, and be comfortable and competent with, developing policies and procedures, managing information and making decisions, finding innovative solutions to problems, and preparing, administering and monitoring budgets, making budgetary recommendations, and monitoring expenditures. This position will require strong written and verbal presentation skills in its role as a change agent, working with, presenting and/or communicating with management and project stakeholders and collaborating with Executive Teams in developing and implementing strategic plans for the department. Regarding your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Your work history should include the duties you performed, and any related computer software used. If you are selected to interview: If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation ( DRE ) based on Department of Public Safety ( DPS ) Driver Record Report. This position falls under the COA safe driver program requirements. This position will travel between various locations as part of the regular job duties and individual will be required to drive a City of Austin vehicle. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected for this position and meet these Driver Safety Standards, you may be eligible to drive a City vehicle. Military / Veteran Interview Preference: Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. Must have the ability to understand oral and written instructions and have the ability to read and write in English. Overtime may be required with or without notice. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Fair Labor Standards Act ( FLSA ) Classification: This position is classified as EXEMPT . The Department may close the job posting at any time after seven (7) days. Pay Range $38.97 - $50.67 Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. Hours may vary depending on departmental needs and initiatives. Some evening, weekend and holiday work may be required. Limited telework opportunities may exist. Job Close Date 04/22/2024 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 411 Chicon St., Austin, TX, 78702 Preferred Qualifications Direct experience in full cycle Human Resources administration including Recruitment, Payroll/Timekeeping, Compensation, Leave Management, Organizational Development, and Employee Relations. Direct experience consulting with all levels of management in process improvement, project management and strategic planning. Experience with talent acquisition, recruitment, selection and retention activities in a governmental agency, municipality, educational institution, or non-profit organization. Experience preparing documentation, performance measures, reports and memorandums to executive management that analyze and summarize information and trends and develop and recommend process improvements and solutions. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partners with executive management on HR programmatic analysis, in the achievement of objectives and in resolution of complex HR-related issues, providing direct operational oversight, advice, and analytical support within the assigned department. Ensures program efforts, policies, and programs are in alignment with goals and objectives of department as well as the City. Supports and partners with senior leader(s) and City and Departmental Executive management to implement enhancements, monitor trends that could impact operations and efficiencies, improve policies and procedures, provide solutions and recommendations for practice and process improvements, and identify training needs and solutions to operational efficiency and service quality. Develops and implements standard operating practices and procedures, as necessary. Manages assigned budget and provides input to the annual budget process; prepares cost estimates and recommendations; monitors, administers, and controls budget allocation; authorizes expenditures; and recommends and justifies capital expenditures. Directs implementation/administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel, prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved. Communicates section/division, project, and program information to management and others; and represents the City at a variety of meetings, events, and on committees regarding services, programs, plans, and projects. Serves as a liaison and advisor within department and between the Department HR and other City departments, agencies, and other external organizations by providing guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Investigates and responds to complaints from managers and employees, and makes recommendations. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices. Knowledge of HR and departmental processes, techniques, and methods. Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in handling conflict and uncertain situations. Skill in data analysis and problem-solving. Skill in planning and organizing. Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments. Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching. Ability to analyze HR business needs and develop short- and long-range plans. Ability to train others. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain good relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus six (6) years of related HR experience, including at least two (2) years of which were in a supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Please describe your direct experience in full cycle Human Resources administration including Recruitment, Payroll/Timekeeping, Compensation, Leave Management, Organizational Development, and Employee Relations. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * What direct experience do you have consulting with all levels of management in process improvement, project management and strategic planning? In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * Please describe your experience with talent acquisition, recruitment, selection and retention activities in a governmental agency, municipality, educational institution, or non-profit organization. Please indicate in your response the specific position(s) on your application where you obtained this experience and how many years of experience you have. (Open Ended Question) * Please describe your experience preparing documentation, performance measures, reports and memorandums to executive management that analyze and summarize information and trends and develop and recommend process improvements and solutions. Please indicate in your response the specific position(s) on your application where you obtained this experience and how many years of experience you have. (Open Ended Question) * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. Optional & Required Documents Required Documents Optional Documents
Apr 09, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus six (6) years of related HR experience, including at least two (2) years of which were in a supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants Click here to watch the City of Austin Recruitment Video! Working with Building Services provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The Human Resources Manager I administers and manages all aspects of the Human Resources Division including strategic planning, organizational development, performance evaluation and management, recruitment, employee relations, investigations, safety, compensation, benefits, payroll/timekeeping, training, adherence to Municipal Civil Service rules and COA policy and procedure, as well as governmental and legal compliance. This position collaborates with internal/external customers, peers, management and stakeholders to foster and develop effective relationships. They will need demonstrated organizational development and change management skills and must be highly capable of working with different leadership styles, diverse and/or complex organizational issues and structures. The mission of the Building Services Department ( BSD ) is to support reliable, sustainable, and efficient City facilities. The ideal candidate will have experience in, and be comfortable and competent with, developing policies and procedures, managing information and making decisions, finding innovative solutions to problems, and preparing, administering and monitoring budgets, making budgetary recommendations, and monitoring expenditures. This position will require strong written and verbal presentation skills in its role as a change agent, working with, presenting and/or communicating with management and project stakeholders and collaborating with Executive Teams in developing and implementing strategic plans for the department. Regarding your Application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Your work history should include the duties you performed, and any related computer software used. If you are selected to interview: If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation ( DRE ) based on Department of Public Safety ( DPS ) Driver Record Report. This position falls under the COA safe driver program requirements. This position will travel between various locations as part of the regular job duties and individual will be required to drive a City of Austin vehicle. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected for this position and meet these Driver Safety Standards, you may be eligible to drive a City vehicle. Military / Veteran Interview Preference: Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. Must have the ability to understand oral and written instructions and have the ability to read and write in English. Overtime may be required with or without notice. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Fair Labor Standards Act ( FLSA ) Classification: This position is classified as EXEMPT . The Department may close the job posting at any time after seven (7) days. Pay Range $38.97 - $50.67 Hours Monday through Friday; 8:00 a.m. to 5:00 p.m. Hours may vary depending on departmental needs and initiatives. Some evening, weekend and holiday work may be required. Limited telework opportunities may exist. Job Close Date 04/22/2024 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 411 Chicon St., Austin, TX, 78702 Preferred Qualifications Direct experience in full cycle Human Resources administration including Recruitment, Payroll/Timekeeping, Compensation, Leave Management, Organizational Development, and Employee Relations. Direct experience consulting with all levels of management in process improvement, project management and strategic planning. Experience with talent acquisition, recruitment, selection and retention activities in a governmental agency, municipality, educational institution, or non-profit organization. Experience preparing documentation, performance measures, reports and memorandums to executive management that analyze and summarize information and trends and develop and recommend process improvements and solutions. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Partners with executive management on HR programmatic analysis, in the achievement of objectives and in resolution of complex HR-related issues, providing direct operational oversight, advice, and analytical support within the assigned department. Ensures program efforts, policies, and programs are in alignment with goals and objectives of department as well as the City. Supports and partners with senior leader(s) and City and Departmental Executive management to implement enhancements, monitor trends that could impact operations and efficiencies, improve policies and procedures, provide solutions and recommendations for practice and process improvements, and identify training needs and solutions to operational efficiency and service quality. Develops and implements standard operating practices and procedures, as necessary. Manages assigned budget and provides input to the annual budget process; prepares cost estimates and recommendations; monitors, administers, and controls budget allocation; authorizes expenditures; and recommends and justifies capital expenditures. Directs implementation/administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel, prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved. Communicates section/division, project, and program information to management and others; and represents the City at a variety of meetings, events, and on committees regarding services, programs, plans, and projects. Serves as a liaison and advisor within department and between the Department HR and other City departments, agencies, and other external organizations by providing guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Investigates and responds to complaints from managers and employees, and makes recommendations. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices. Knowledge of HR and departmental processes, techniques, and methods. Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development. Knowledge of supervisory and managerial techniques and principles. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software applications. Skill in handling multiple tasks and prioritizing. Skill in handling conflict and uncertain situations. Skill in data analysis and problem-solving. Skill in planning and organizing. Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments. Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching. Ability to analyze HR business needs and develop short- and long-range plans. Ability to train others. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events. Ability to establish and maintain good relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus six (6) years of related HR experience, including at least two (2) years of which were in a supervisory capacity. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Please describe your direct experience in full cycle Human Resources administration including Recruitment, Payroll/Timekeeping, Compensation, Leave Management, Organizational Development, and Employee Relations. In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * What direct experience do you have consulting with all levels of management in process improvement, project management and strategic planning? In your answer please include which position on your application where you gained this experience and what specific role you played. If you do not have this experience, please put N/A. (Open Ended Question) * Please describe your experience with talent acquisition, recruitment, selection and retention activities in a governmental agency, municipality, educational institution, or non-profit organization. Please indicate in your response the specific position(s) on your application where you obtained this experience and how many years of experience you have. (Open Ended Question) * Please describe your experience preparing documentation, performance measures, reports and memorandums to executive management that analyze and summarize information and trends and develop and recommend process improvements and solutions. Please indicate in your response the specific position(s) on your application where you obtained this experience and how many years of experience you have. (Open Ended Question) * All applicants applying for this job posting should submit a complete application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application. Your application will be considered incomplete if your application states “see resume”. Do you understand these statements? I acknowledge that I understand these statements. Optional & Required Documents Required Documents Optional Documents
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/22/24, 5/6/24 (final) Positions assigned to Human Resources Manager III, under general direction of a department or agency director, manage a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Examples of Knowledge and Abilities Knowledge of Principles and practices of management, supervision, and training Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications. Ability to Plan, organize and direct the work of managerial, professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public. Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials. Employment Qualifications Minimum Qualifications Either: Pattern 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: Pattern 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable). And A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development, Industrial Psychology from an accredited college or university. Substitution (Pattern 2 only) - Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution (Pattern 1 or 2) - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements General License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Apr 09, 2024
The Position Come join one of Forbes Magazine's Best Employers! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/22/24, 5/6/24 (final) Positions assigned to Human Resources Manager III, under general direction of a department or agency director, manage a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Examples of Knowledge and Abilities Knowledge of Principles and practices of management, supervision, and training Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications. Ability to Plan, organize and direct the work of managerial, professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public. Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials. Employment Qualifications Minimum Qualifications Either: Pattern 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: Pattern 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable). And A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development, Industrial Psychology from an accredited college or university. Substitution (Pattern 2 only) - Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution (Pattern 1 or 2) - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Special Requirements General License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Manager of Labor Relations Pay Grade: SM1 Starting Pay: $105,858.26 - $156,116.43 Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training (in consultation with the Trial Court's Judicial Institute), by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance based measures to ensure the continued excellence of the workforce. The HR Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. The HR Department also provides information and assistance to all Trial Court employees on a variety of work place issues. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-human-resources-department Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Salary is based upon applicant experience. Preference given to candidates that apply within the first 14 days Position Summary: Working within the Human Resources Department of the Office of Court Management, the Manager of Labor Relations is responsible for maintaining an ongoing professional dialogue with all Trial Court unions, using both formal and informal methods to address issues and grievances. The Manager also clarifies management policies, performs conflict resolution, provides contract and personnel policy interpretation, and provides assistance and direction on a variety of other human resources matters. The Manager of Labor Relations initiates a variety of Human Resources led investigations and other inquiries concerning conduct and disciplinary matters; the Manager also supervises less senior human resources staff in the performance of work related to labor relations and investigations. The Manager of Labor Relations also contributes to the Human Resources Department in the ongoing formulation and negotiation of policy as outlined in the Trial Court Personnel Policies and Procedures Manual and collective bargaining agreements. Supervision Received: Reports to the Director of Human Resources and receives general supervision in performing duties which require independent judgment and initiative. Duties: Under the direction of the ACHRO for Labor Relations, the Manager of Labor Relations is responsible for the following: Serves as the hearing officer for all grievances at Step III of the union grievance procedure; Initiates investigations and related inquiries concerning workplace misconduct and disciplinary matters; Investigates claims of workplace conflict and prepares reports of findings. Assists in the development, negotiation, and implementation of collective bargaining provisions and personnel policies and procedures; Drafts a variety of legal memoranda and documents related to employment litigation as needed; Provides assistance and advice to judges, department heads and employees concerning employee relations, contract administration and interpretation, personnel policy and procedure interpretation, and general human resources management; Plans, develops and conducts training sessions for department heads and supervisors; Provides interpretation of personnel policies and procedures to managers and employees; Consults with Talent Acquisition to research and resolve questions about the hiring process including screening and interviewing of union candidates; Assists in instructing appointing authorities or their designees on a variety of labor issues, provisions of collective bargaining agreements, and human resources policies and procedures; Manages multiple complex labor relations matters or employee investigations simultaneously; Leads special projects; Responds to inquiries for information and attends proceedings at the Department of Unemployment Assistance; Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Applied Knowledge: Demonstrated experience using knowledge of employee relations to resolve issues, to properly administer personnel policies and procedures in a unionized employee environment, and to oversee investigations. Problem Solving: Accurately assesses workplace problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: REQUIRED EXPERIENCE AND EDUCATION: These are the minimum requirements necessary to apply for a position of Manager of Labor Relations & Investigations: A law degree and admission to the practice of law in Massachusetts. Demonstrated ability to identify and address labor relations issues, developing creative and feasible solutions, while interacting effectively and professionally with others as acquired through at least (5) years of professional labor relations experience, at least three of which must be management work experience. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to labor relations and conducting employment related investigations. OTHER POSITION REQUIREMENTS: Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Ability to negotiate with union officials and Trial Court staff to reach agreements, propose remedies, and resolve conflicts. Comprehensive knowledge of labor relations and Trial Court Personnel Policies and Procedures; Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including researching issues and recommending feasible solutions; Knowledge of and ability to use personal computers and related software, including HR/CMS (Oracle/PeopleSoft) and MS Office. Ability to understand and administer policies and procedures of the Human Resources Department and the Massachusetts Trial Court; Ability to multi-task and manage a variety of assignments at once; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require timely resolution; Ability to handle sensitive matters on a confidential basis; Ability to maintain accurate records; Ability to communicate very clearly and effectively in oral and written form; Ability to work independently and with an attention to detail; and Ability to travel within the Commonwealth if necessary. Closing Date/Time: 2024-07-17
Apr 10, 2024
Full Time
Title: Manager of Labor Relations Pay Grade: SM1 Starting Pay: $105,858.26 - $156,116.43 Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training (in consultation with the Trial Court's Judicial Institute), by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance based measures to ensure the continued excellence of the workforce. The HR Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. The HR Department also provides information and assistance to all Trial Court employees on a variety of work place issues. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/trial-court-human-resources-department Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. Salary is based upon applicant experience. Preference given to candidates that apply within the first 14 days Position Summary: Working within the Human Resources Department of the Office of Court Management, the Manager of Labor Relations is responsible for maintaining an ongoing professional dialogue with all Trial Court unions, using both formal and informal methods to address issues and grievances. The Manager also clarifies management policies, performs conflict resolution, provides contract and personnel policy interpretation, and provides assistance and direction on a variety of other human resources matters. The Manager of Labor Relations initiates a variety of Human Resources led investigations and other inquiries concerning conduct and disciplinary matters; the Manager also supervises less senior human resources staff in the performance of work related to labor relations and investigations. The Manager of Labor Relations also contributes to the Human Resources Department in the ongoing formulation and negotiation of policy as outlined in the Trial Court Personnel Policies and Procedures Manual and collective bargaining agreements. Supervision Received: Reports to the Director of Human Resources and receives general supervision in performing duties which require independent judgment and initiative. Duties: Under the direction of the ACHRO for Labor Relations, the Manager of Labor Relations is responsible for the following: Serves as the hearing officer for all grievances at Step III of the union grievance procedure; Initiates investigations and related inquiries concerning workplace misconduct and disciplinary matters; Investigates claims of workplace conflict and prepares reports of findings. Assists in the development, negotiation, and implementation of collective bargaining provisions and personnel policies and procedures; Drafts a variety of legal memoranda and documents related to employment litigation as needed; Provides assistance and advice to judges, department heads and employees concerning employee relations, contract administration and interpretation, personnel policy and procedure interpretation, and general human resources management; Plans, develops and conducts training sessions for department heads and supervisors; Provides interpretation of personnel policies and procedures to managers and employees; Consults with Talent Acquisition to research and resolve questions about the hiring process including screening and interviewing of union candidates; Assists in instructing appointing authorities or their designees on a variety of labor issues, provisions of collective bargaining agreements, and human resources policies and procedures; Manages multiple complex labor relations matters or employee investigations simultaneously; Leads special projects; Responds to inquiries for information and attends proceedings at the Department of Unemployment Assistance; Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission: Understands, upholds, and communicates the Trial Court and Human Resources Department missions. Applied Knowledge: Demonstrated experience using knowledge of employee relations to resolve issues, to properly administer personnel policies and procedures in a unionized employee environment, and to oversee investigations. Problem Solving: Accurately assesses workplace problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: REQUIRED EXPERIENCE AND EDUCATION: These are the minimum requirements necessary to apply for a position of Manager of Labor Relations & Investigations: A law degree and admission to the practice of law in Massachusetts. Demonstrated ability to identify and address labor relations issues, developing creative and feasible solutions, while interacting effectively and professionally with others as acquired through at least (5) years of professional labor relations experience, at least three of which must be management work experience. Professional Development: Must have a background that demonstrates a history of regular professional development; demonstrating a record of initiating best practices, the consistent application of policies, and innovative approaches to labor relations and conducting employment related investigations. OTHER POSITION REQUIREMENTS: Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Ability to negotiate with union officials and Trial Court staff to reach agreements, propose remedies, and resolve conflicts. Comprehensive knowledge of labor relations and Trial Court Personnel Policies and Procedures; Demonstrated ability to perform human resources related activities of the most complex and non-routine nature, including researching issues and recommending feasible solutions; Knowledge of and ability to use personal computers and related software, including HR/CMS (Oracle/PeopleSoft) and MS Office. Ability to understand and administer policies and procedures of the Human Resources Department and the Massachusetts Trial Court; Ability to multi-task and manage a variety of assignments at once; Ability to adapt quickly to changing circumstances and develop workarounds for issues that require timely resolution; Ability to handle sensitive matters on a confidential basis; Ability to maintain accurate records; Ability to communicate very clearly and effectively in oral and written form; Ability to work independently and with an attention to detail; and Ability to travel within the Commonwealth if necessary. Closing Date/Time: 2024-07-17
Sonoma County, CA
Santa Rosa, California, United States
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 12, 2024
Full Time
Position Information Expand your HR leave administration and disability management experience with the County of Sonoma! Starting salary up to $72.44/hour ($151,190/year) and a competitive total compensation package!* What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Join Our Team The Human Resources Department (County HR) is a team of 60+ employees who provide human resources and risk management services to the County's 28 departments. These diverse services include benefits, classification plan management, disability management, employee and labor relations, equal employment opportunity (EEO), HR information systems, occupational safety and health, recruitment and examination, risk management, and workforce development. Under our director's leadership, our mission is to be a trusted strategic partner, providing County departments with HR services that work to effectively recruit, develop, and retain an outstanding workforce that is committed to providing quality public service. We value customer service, collaboration, professionalism, consistency, proactive planning, flexibility, and innovative problem-solving. County HR is committed to creating a diverse, equitable, and inclusive workplace, where individuals from all backgrounds are welcomed, supported, and empowered to reach their full potential. As an integral part of our HR team, our County's Disabilities Management (DM) Unit oversees the administration of leaves of absence (catastrophic, medical, military, occupational/non-occupational, short/long-term, etc.) in agreement with state and federal provisions, County policies, and negotiated union contracts. The Unit's supportive services also include the administration of reasonable accommodations that are compliant with the Americans with Disability Act (ADA) and Fair Employment Housing Act (FEHA), job-related medical screening tests and Job Demands Analysis (JDAs), temporary transitional duty assignments, the County's self-insured workers' compensation and long-term disability programs, and statistical claims reporting. To support this complex body of work, our DM Manager supervises a team of six professional and technical staff and works with outside consultants, third-party administrators, and legal counsel. Additional responsibilities include: Planning, organizing, and overseeing the Unit's budget, personnel analysis, and other administrative functions Triaging complex, bogged down, escalated, or problematic cases; and recommending or obtaining additional resources from our executive leadership and/or department heads in client departments, as needed Reviewing and authorizing settlement requests within their authority, gathering appropriate information and presenting it to HR executive leadership for the County Board of Supervisors (BOS) review, and editing and preparing BOS closed session items Developing and delivering training to HR's staff and county-wide employees Overseeing DM staff project work to review and advise on issues and processes such as policy updates and development, mental health training and events, etc. Incorporating industry best practices in the development of policies, procedures, and guidelines designed to promote full utilization of the County's human resources and minimize costs and risks associated with employee absences and disability management Through consultation, analysis, and recommendations, this is a position of authority. In this role, you will work collaboratively with other managers within HR, and assist other department management and division heads in addressing and resolving challenging situations, in accordance with applicable state and federal laws and regulations, County guidelines, policies, procedures, and Memoranda of Understanding (MOUs). What You Bring As our next DM Manager and ideal candidate, you will demonstrate that you can quickly assess problems with an empathetic, solution-oriented, equity-focused approach. You have a high level of integrity, can diffuse difficult situations as they arise with tact and diplomacy, and can establish credibility and maintain effective and collaborative working relationships with a diverse base of internal and external contacts across all levels of an organization. You are highly proficient in leave administration and possess: Extensive experience working with the Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), California Pregnancy Disability Leave (CPDL), Pregnant Workers Fairness Act (PWFA), and California Healthy Families Act and Kin Care provisions Excellent leadership skills and the ability to effectively assess current practices and policies, establish unit priorities, direct the work of others, and propose sensible operational improvements Proven long-term planning capabilities and experience incorporating industry best practices in the development of guidelines, policies, and procedures The ability to thoroughly address complex issues in a comprehensible manner, and articulate how they relate to, and sometimes compete with, one another Public sector experience in workers’ compensation and disability management and an understanding of working in a collective bargaining environment Experience effectively addressing barriers to communication and supporting employees with diverse backgrounds and lived experiences, especially those from historically marginalized groups of people The ability to facilitate meetings and confidently present, respond to, and collaborate with groups, including staff, executive management, department heads, union representatives, and employees Experience writing reports and presenting findings is required, bilingual English/Spanish skills are desirable, and diverse lived experiences are highly valued. Certifications and training in HR, mediation, and/or workplace investigations are also desirable. Please note , that within one year of hire, the DM Manager must obtain Certified Professional in Disability Management (CPDM) status. Additionally, a sense of humor is a must! This is a serious position, and while the HR topics we work with are confidential and support integral services, we truly find opportunities and reasons to enjoy our time together. While the position’s hours are typically Monday through Friday, from 8:00 am to 5:00 pm and work is performed in an office environment, depending upon investigative and operational needs, the DM Manager must also be willing to work outside of typical hours and during emergencies and other critical events. Bring Your Commitment to Public Service to the County of Sonoma The County of Sonoma is the place to live, grow, and build your career legacy. When you join the County of Sonoma, you'll have the freedom to explore the beauty of our county - its picturesque coastline, majestic redwoods, historic towns, fine dining, award-winning wineries, and a wide variety of entertainment and cultural activities. For additional information about the beauty of our community and the valuable services and support that the County provides our communities, please visit sonomacounty.ca.gov and sonomacountyconnections.org . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of the position is Risk Management Analyst III. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . Bilingual positions require English and Spanish skills at either the basic (conversational) or fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted before employment in a bilingual position to confirm the level of skill in this area. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of course work, training, and/or work experience which clearly demonstrates possession of the knowledge and abilities listed. Normally, this includes: Education: completion academic course work in public administration, business administration, accounting, law, economics, safety, industrial engineering, risk management, and/or other related courses. A bachelor's degree related to one of these fields is highly desirable. Experience: Four years of professional level experience working with occupational safety and health programs, workers' compensation, casualty or employee benefit insurance, or loss control programs, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Thorough knowledge of: principles and practices, legal statutes, civil procedures, and administrative regulations relating to disability management, workers' compensation, liability, occupational health and safety, employee benefits and insurance, and related non-monetary compensation; claims adjusting, investigation, and administrative techniques necessary to carry management of claims from initial report to settlement or closure. Considerable knowledge of: medical and technical terminology used in individual injury cases; operations and functions of County government including budget methods, program analysis, employee relations, and group dynamics; written and oral communications including language mechanics, syntax and English composition; research methodology, report writing, basic statistics, and actuarial principles and appropriate applications; modern office methods, procedures, and computer applications related to work, including methods of graphical presentation; management of electronic database systems; and principles and methods of supervision and training. Ability to: manage and direct a major risk management function; direct, supervise and train employees; use judgment and discretion to integrate technical knowledge with interpersonal and communication skills dealing with the public, County management personnel, employees, attorneys, medical providers, and others in a manner consistent with the policies, practices, and procedures of the organization; research, understand, interpret, and apply specific rules, laws, ordinances, and policies to applicable risk management programs; plan and organize research and statistical reports relating to various aspects of risk management, budget, general management matters; evaluate results and recommend corrective measures using principles of inductive and deductive reasoning; and where applicable, effectively present conclusions before advisory and policy bodies; organize, develop, and prepare claims for assignment to counsel, trial and pretrial conferences; prepare informational materials, brochures, and newsletters to relate complex regulations and data to employees and officials; organize and develop effective programs for the reduction of occupational hazards and accident prevention; facilitate consensus and negotiate resolution of complex problems involving a variety of claimants, individuals, employee groups, consultants, carriers and service providers; analyze situations and adopt effective courses of action working independently and with either oral or written direction. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: CG HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Employee and Labor Relations (ELR) Advocate SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,084.00 - $7,917.00 Per Month ($85,000.00 - $95,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Director of Employee and Labor Relations, the incumbent will perform key responsibilities, which include contract administration, conducting meetings with union officials regarding grievances as well as writing grievances responses on behalf of the campus. The incumbent will serve as the primary conduit between the department, colleges, and union representatives. The incumbent will also conduct investigational interviews and provide training to campus leadership. Occasional travel may be required. The ideal candidate will be well organized and comfortable working in a fast-paced environment. They should be proficient in communicating both orally and written. The ideal candidate will be an individual dedicated to the institutional success of SFSU. The Employee and Labor Relations Office is part of Human Resources, which is overseen by the AVP of HR, who reports directly to the Vice President of Finance and Administration. Position Information Essential Job Functions Conduct meetings with employees, both represented and non-represented, to revolve grievances and employee concerns. Guide campus supervisors in reconciling concerns with employee behavior, conduct, and attendance. Professional Behavior Fosters and promote the Principles of Conduct for a Multi-Cultural University, User-Friendly Principles, and Anti-Bullying Should be someone who is even-tempered Ability to work with confidential information ethically and discretely. High level of emotional intelligence. Emphasis on regulatory compliance in working toward resolutions Personal effectiveness and credibility, as demonstrated by interpersonal and professional confidence. Fosters Diversity and Inclusion Other duties as assigned Minimum Qualifications Graduation from a four-year college or university 1-3 years of work experience in management, human resources, law, or related field. (advanced degree may be considered in place of work experience) Exceptional negotiation, consultation, mediation and facilitation skills Experience with employment-based investigations (e.g., discrimination, sexual harassment). Ability to maintain and effectively deal with highly confidential matters and exercise sound judgment and decision-making. Preferred Qualifications J.D. or Master’s degree in human resources or related field SPHR Certification Experience in and knowledge of administration of employment policies in an institution of Higher Education. Work in a unionized environment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Employee and Labor Relations (ELR) Advocate SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Office of Human Resources Appointment Type This is a one year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $7,084.00 - $7,917.00 Per Month ($85,000.00 - $95,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Director of Employee and Labor Relations, the incumbent will perform key responsibilities, which include contract administration, conducting meetings with union officials regarding grievances as well as writing grievances responses on behalf of the campus. The incumbent will serve as the primary conduit between the department, colleges, and union representatives. The incumbent will also conduct investigational interviews and provide training to campus leadership. Occasional travel may be required. The ideal candidate will be well organized and comfortable working in a fast-paced environment. They should be proficient in communicating both orally and written. The ideal candidate will be an individual dedicated to the institutional success of SFSU. The Employee and Labor Relations Office is part of Human Resources, which is overseen by the AVP of HR, who reports directly to the Vice President of Finance and Administration. Position Information Essential Job Functions Conduct meetings with employees, both represented and non-represented, to revolve grievances and employee concerns. Guide campus supervisors in reconciling concerns with employee behavior, conduct, and attendance. Professional Behavior Fosters and promote the Principles of Conduct for a Multi-Cultural University, User-Friendly Principles, and Anti-Bullying Should be someone who is even-tempered Ability to work with confidential information ethically and discretely. High level of emotional intelligence. Emphasis on regulatory compliance in working toward resolutions Personal effectiveness and credibility, as demonstrated by interpersonal and professional confidence. Fosters Diversity and Inclusion Other duties as assigned Minimum Qualifications Graduation from a four-year college or university 1-3 years of work experience in management, human resources, law, or related field. (advanced degree may be considered in place of work experience) Exceptional negotiation, consultation, mediation and facilitation skills Experience with employment-based investigations (e.g., discrimination, sexual harassment). Ability to maintain and effectively deal with highly confidential matters and exercise sound judgment and decision-making. Preferred Qualifications J.D. or Master’s degree in human resources or related field SPHR Certification Experience in and knowledge of administration of employment policies in an institution of Higher Education. Work in a unionized environment. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Department of Health Services (DHS) is hiring a Substance Use Disorder and Community Recovery Services Section Manager ! If you are passionate about programs that provide treatment and recovery services for persons with substance use disorders, apply today! Starting salary up to $74.77/hour ($156,053/year) and a competitive total compensation package*! The Substance Use Disorder and Community Recovery Services Section Manager is an integral position in the Behavioral Health Division within the Department of Health Services. As the Section Manager, you will plan, organize, and supervise all programs and services provided by the Substance Use Disorder and Community Recovery Services Section. Additional responsibilities include: Managing programs that provide treatment and recovery services for persons with substance use disorders through a range of mental health services and community partnerships Ensuring efficient operation of the Substance Use Disorder and Community Recovery Services Section Supervising both management and service staff Interpreting, developing, and implementing polices and procedures for program areas Participating as a member of the Division Management Team and attending administrative and planning meetings with the Division Director Representing the Department of Health Services at community engagement events The ideal candidate will possess: A working knowledge of the requirements of a Drug Medi-Cal Organized Delivery System (DMC ODS) components and their effective implementation A deep understanding of Substance Use Disorder evidence-based practices Professional experience supervising staff, including training and building strong working relationships The ability to communicate clearly and effectively, in writing and orally Experience working with Smartcare/Streamline electronic health records or the ability to learn new software programs A passion and understanding for the community and populations you will serve Certification as a Drug and Alcohol Abuse Counselor is desired but not required Licensure as a Licensed Practitioner of the Healing Arts (LPHA) is preferred but not required The Substance Use Disorder and Community Recovery Services Section Manager will oversee the following programs: Alcohol and Other Drug Testing Drug Free Babies Adolescent Treatment Program (ATP) Dependency Drug Court Drug Court DUI Court Treatment Accountability for Safer Communities (TASC) Behavioral Health SUD Outpatient Services Behavioral Health SUD Outpatient Services - DRC DUI Program Prevention For more information about the Substance Use Disorder Services, please click on this link: Substance Use Disorder Services. For more information about the Department of Health Service's programs and services, please click on this link: County of Sonoma Department of Health Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Substance Use Disorder and Community Recovery Services Section Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, significant academic course work in sociology, psychology, substance use disorder treatment, the administration of substance use disorder programs, or a closely related field, and three years of progressively responsible professional level experience in a comprehensive substance use disorder services program, including at least two years in a supervisory or management capacity. A Master’s degree in psychology, sociology, counseling, public health, social work or closely related field is highly desirable. Certification in substance use disorder field is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending on assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: principles and theories of providing substance use disorder rehabilitation and prevention; best practice evidence based methods of diagnosing, treating and counseling persons with substance use disorder addictions; particular therapeutic strategies used by public programs for the target populations; social, cultural and community dynamics related to mental health; principles and practices of supervision and employee development; principles of mental health education, community organization, community relations, and political processes; activities of public and private health and welfare agencies. Ability to: plan, organize and supervise professional and other personnel engaged in treatment and services; direct a complex program of substance use disorder services; anticipate fiscal needs, monitor expenditures, and increase cost-effectiveness in program operations; provide professional consultation and program leadership; supervise and evaluate staff, and teach and participate in training; build and maintain cooperative working relationships; develop and support community networks and systems of care to establish needed services; develop and evaluate creative approaches to the assessment and treatment of substance use disorders; secure the cooperation of professional and lay groups and governmental bodies; analyze situations accurately and take effective action; speak and write effectively. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
Position Information The Department of Health Services (DHS) is hiring a Substance Use Disorder and Community Recovery Services Section Manager ! If you are passionate about programs that provide treatment and recovery services for persons with substance use disorders, apply today! Starting salary up to $74.77/hour ($156,053/year) and a competitive total compensation package*! The Substance Use Disorder and Community Recovery Services Section Manager is an integral position in the Behavioral Health Division within the Department of Health Services. As the Section Manager, you will plan, organize, and supervise all programs and services provided by the Substance Use Disorder and Community Recovery Services Section. Additional responsibilities include: Managing programs that provide treatment and recovery services for persons with substance use disorders through a range of mental health services and community partnerships Ensuring efficient operation of the Substance Use Disorder and Community Recovery Services Section Supervising both management and service staff Interpreting, developing, and implementing polices and procedures for program areas Participating as a member of the Division Management Team and attending administrative and planning meetings with the Division Director Representing the Department of Health Services at community engagement events The ideal candidate will possess: A working knowledge of the requirements of a Drug Medi-Cal Organized Delivery System (DMC ODS) components and their effective implementation A deep understanding of Substance Use Disorder evidence-based practices Professional experience supervising staff, including training and building strong working relationships The ability to communicate clearly and effectively, in writing and orally Experience working with Smartcare/Streamline electronic health records or the ability to learn new software programs A passion and understanding for the community and populations you will serve Certification as a Drug and Alcohol Abuse Counselor is desired but not required Licensure as a Licensed Practitioner of the Healing Arts (LPHA) is preferred but not required The Substance Use Disorder and Community Recovery Services Section Manager will oversee the following programs: Alcohol and Other Drug Testing Drug Free Babies Adolescent Treatment Program (ATP) Dependency Drug Court Drug Court DUI Court Treatment Accountability for Safer Communities (TASC) Behavioral Health SUD Outpatient Services Behavioral Health SUD Outpatient Services - DRC DUI Program Prevention For more information about the Substance Use Disorder Services, please click on this link: Substance Use Disorder Services. For more information about the Department of Health Service's programs and services, please click on this link: County of Sonoma Department of Health Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Substance Use Disorder and Community Recovery Services Section Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, significant academic course work in sociology, psychology, substance use disorder treatment, the administration of substance use disorder programs, or a closely related field, and three years of progressively responsible professional level experience in a comprehensive substance use disorder services program, including at least two years in a supervisory or management capacity. A Master’s degree in psychology, sociology, counseling, public health, social work or closely related field is highly desirable. Certification in substance use disorder field is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending on assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: principles and theories of providing substance use disorder rehabilitation and prevention; best practice evidence based methods of diagnosing, treating and counseling persons with substance use disorder addictions; particular therapeutic strategies used by public programs for the target populations; social, cultural and community dynamics related to mental health; principles and practices of supervision and employee development; principles of mental health education, community organization, community relations, and political processes; activities of public and private health and welfare agencies. Ability to: plan, organize and supervise professional and other personnel engaged in treatment and services; direct a complex program of substance use disorder services; anticipate fiscal needs, monitor expenditures, and increase cost-effectiveness in program operations; provide professional consultation and program leadership; supervise and evaluate staff, and teach and participate in training; build and maintain cooperative working relationships; develop and support community networks and systems of care to establish needed services; develop and evaluate creative approaches to the assessment and treatment of substance use disorders; secure the cooperation of professional and lay groups and governmental bodies; analyze situations accurately and take effective action; speak and write effectively. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Minimum Qualifications Seven (7) years of experience working in a major automotive facility, with three (3) years in a supervisory capacity. Combination of equivalent experience and education may substitute for the minimum qualifications. Licenses or Certifications: Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Physical Requirements: Essential duties are performed in a service center environment working in office conditions and exposure to motorized equipment, spare parts, tools, oil and lubrication, corrosive liquids, and other potentially hazardous materials. Incumbent may be exposed to loud noise, and warm and cold conditions. Individual will need to have good eye-and-hand coordination, and read and write in dimly lit conditions, and lift between up to thirty-five (35) pounds Notes to Applicants The Service Center Manager oversees daily operation work flow, including but not limited to staffing, customer relations,employee relations, and policy. They manage budgets, ensure regulatory compliance, and develop staffing plans. Additionally, they track maintenance schedules, handle invoicing and procurement, and address facility concerns. The manager plays a crucial role in maintaining efficiency and effectiveness within the operation. A detailed and complete job application is REQUIRED and helps us better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding all relevant work experience that you would like us to consider. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. If selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. For each supervisory and/or management position, include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility. When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application. A resume and cover letter are not being accepted for this position. A skills assessment may be required as part of the recruitment process. Please note when the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool; or, advertise for the new position. This position is considered an essential position which means it is expected that an employee comes to work during any City closure or emergency to include bad weather and any other unexpected events or shutdowns. Driving Requirement: This position requires Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range $35.04 - $44.67 per hour Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Evenings, weekends and holidays as required by operational needs. Note that work schedule and location are subject to change based on business needs. Job Close Date 04/30/2024 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin, Texas Preferred Qualifications Experience managing the maintenance and repair of a large, diverse fleet; Experience overseeing the maintenance and repair of light, medium and heavy-duty vehicles and of off-road equipment; Experience managing a diverse public sector fleet; Demonstrated success with interpersonal relationship building, employee coaching and employee developmental skills; Experience staying ahead of industry developments, technological advancements, and regulatory changes; Experience proactively adapting strategies and processes to maintain efficiencies in order to meet goals; Experience developing long-term strategies and goals based on understanding customer needs; ASE and/or EVT Certifications or the ability to obtain within six (6) months of employment; Refuse or Public Safety Fleet Experience ( SME ). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Directs personnel in the daily operation of the service center including, scheduling, resolving operational complaints, maintaining effective customer relations, and interpreting and maintaining compliance with City and division policies and procedures. 2. Manages federal and state statutory requirements, like permits, for facility usage. 3. Establishes staffing plans and processes to ensure effective quality services. 4. Develops service center budget and monitors monthly progress and approves expenditures; controls petty cash; and monitors and rectifies employee Labor Reconciliation reports, road call reports, down reports. 5. Tracks and maintains preventative maintenance schedules for all sections assigned to each service center, notifying customers of due and missed dates. 6. Reviews, authorizes, and tracks parts room invoices, purchases orders, parts orders, fuel orders, overhead, inventory, and negotiates and monitors contracts/agreements and responsible for following prescribed procedures. 7. Manages hazardous waste generation, maintains environmental standards, and encourages a safe work environment. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the methods, equipment, and materials used in servicing automobiles and other applicable equipment. Knowledge of fiscal and budget preparation. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in using computers and related software. Ability to read and comprehend technical manuals. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires seven (7) years of experience working in a major automotive facility, with three (3) years in a supervisory capacity. Combination of equivalent experience and education may substitute for the minimum qualifications. Do you meet these minimum qualifications? Yes No * Describe how you meet the three (3) years of supervisory experience that is required in the minimum qualifications. (Open Ended Question) * Which of the following best describes the level of driver license you possess? Class A CDL Class B CDL Texas Class C Operator License Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience managing the maintenance and repair of a large, diverse Fleet, including the specific position(s) listed in your application in which you performed these duties and include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility, if not already included in your application. (Open Ended Question) * Please describe your experience managing a diverse public-sector, including the specific position(s) listed in your application in which you performed these duties and include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility, if not already included in your application. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * List your ASE and/or EVT Certifications. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Apr 11, 2024
Full Time
Minimum Qualifications Seven (7) years of experience working in a major automotive facility, with three (3) years in a supervisory capacity. Combination of equivalent experience and education may substitute for the minimum qualifications. Licenses or Certifications: Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment. To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy. Physical Requirements: Essential duties are performed in a service center environment working in office conditions and exposure to motorized equipment, spare parts, tools, oil and lubrication, corrosive liquids, and other potentially hazardous materials. Incumbent may be exposed to loud noise, and warm and cold conditions. Individual will need to have good eye-and-hand coordination, and read and write in dimly lit conditions, and lift between up to thirty-five (35) pounds Notes to Applicants The Service Center Manager oversees daily operation work flow, including but not limited to staffing, customer relations,employee relations, and policy. They manage budgets, ensure regulatory compliance, and develop staffing plans. Additionally, they track maintenance schedules, handle invoicing and procurement, and address facility concerns. The manager plays a crucial role in maintaining efficiency and effectiveness within the operation. A detailed and complete job application is REQUIRED and helps us better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding all relevant work experience that you would like us to consider. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. If selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. For each supervisory and/or management position, include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility. When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application. A resume and cover letter are not being accepted for this position. A skills assessment may be required as part of the recruitment process. Please note when the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool; or, advertise for the new position. This position is considered an essential position which means it is expected that an employee comes to work during any City closure or emergency to include bad weather and any other unexpected events or shutdowns. Driving Requirement: This position requires Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range $35.04 - $44.67 per hour Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Evenings, weekends and holidays as required by operational needs. Note that work schedule and location are subject to change based on business needs. Job Close Date 04/30/2024 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin, Texas Preferred Qualifications Experience managing the maintenance and repair of a large, diverse fleet; Experience overseeing the maintenance and repair of light, medium and heavy-duty vehicles and of off-road equipment; Experience managing a diverse public sector fleet; Demonstrated success with interpersonal relationship building, employee coaching and employee developmental skills; Experience staying ahead of industry developments, technological advancements, and regulatory changes; Experience proactively adapting strategies and processes to maintain efficiencies in order to meet goals; Experience developing long-term strategies and goals based on understanding customer needs; ASE and/or EVT Certifications or the ability to obtain within six (6) months of employment; Refuse or Public Safety Fleet Experience ( SME ). Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Directs personnel in the daily operation of the service center including, scheduling, resolving operational complaints, maintaining effective customer relations, and interpreting and maintaining compliance with City and division policies and procedures. 2. Manages federal and state statutory requirements, like permits, for facility usage. 3. Establishes staffing plans and processes to ensure effective quality services. 4. Develops service center budget and monitors monthly progress and approves expenditures; controls petty cash; and monitors and rectifies employee Labor Reconciliation reports, road call reports, down reports. 5. Tracks and maintains preventative maintenance schedules for all sections assigned to each service center, notifying customers of due and missed dates. 6. Reviews, authorizes, and tracks parts room invoices, purchases orders, parts orders, fuel orders, overhead, inventory, and negotiates and monitors contracts/agreements and responsible for following prescribed procedures. 7. Manages hazardous waste generation, maintains environmental standards, and encourages a safe work environment. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the methods, equipment, and materials used in servicing automobiles and other applicable equipment. Knowledge of fiscal and budget preparation. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Skill in using computers and related software. Ability to read and comprehend technical manuals. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires seven (7) years of experience working in a major automotive facility, with three (3) years in a supervisory capacity. Combination of equivalent experience and education may substitute for the minimum qualifications. Do you meet these minimum qualifications? Yes No * Describe how you meet the three (3) years of supervisory experience that is required in the minimum qualifications. (Open Ended Question) * Which of the following best describes the level of driver license you possess? Class A CDL Class B CDL Texas Class C Operator License Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience managing the maintenance and repair of a large, diverse Fleet, including the specific position(s) listed in your application in which you performed these duties and include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility, if not already included in your application. (Open Ended Question) * Please describe your experience managing a diverse public-sector, including the specific position(s) listed in your application in which you performed these duties and include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility, if not already included in your application. (Open Ended Question) * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * List your ASE and/or EVT Certifications. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Human Resources Assistant/Specialist I-VI Army 42A, 79R, 79S, 79T, 79V, 42B, 42H, 70F, 420A Human Resources Assistant/Specialist I-VI Navy NC, NCC, NCR, PS, YN, YNS, 120X, 168X, 641X, 741X Human Resources Assistant/Specialist I-VI Coast Guard YN, PERS, RCM10, SEI11 Human Resources Assistant/Specialist I-VI Marine Corps 0111, 0147, 0171, 4821, 8411, 8412, 8421, 8422, 0102, 0170, 4801, 4802, 4803, 4804, 4810, 8840 Human Resources Assistant/Specialist I-VI Air Force 3F0X1, 3F3X1, 3F4X1, 3F5X1, 3G0X1, 8A100, 8R000, 8R200, 8R300, 38FX, 83R0, 87Q0, 99G0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Errol Hardin, (512) 389-8411 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direction of the Special Leaves Administrator and reporting to the Manager of Employee Relations, this position performs complex (journey-level) human resources management work. Responsible for the coordination and administration of the Commercial Driver Drug and Alcohol Testing Program; Workers' Compensation and Leave Administration issues such as Family and Medical Leave (FMLA), Leave Without Pay (LWOP), Sick Leave Pool (SLP), Workers Compensation (W/C), Transitional Duty Assignments (TDAs) Donated Sick Leave (DSL), Parental Leave, Military Leave, and Short/Long Term Disability. Provides objective counsel and guidance regarding employee rights and responsibilities on leave administration compliance, policy, procedures and processes. Interprets policies and instructs employees, supervisors and managers on proper processes and procedures for the Commercial Driver Drug and Alcohol Testing Program as well as all types of special leaves. Identifies and evaluates leave specifics, makes initial case decisions and processes certifications in accordance with regulations and policies. Communicates approvals, denials, leave extensions, re-certifications, return to work plans and other relevant information regarding leave to all involved in the process. Works under general supervision, with moderate latitude for use of discretion and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Human Resources, Business Administration or closely related field. Experience: One year of experience in determining eligibility for a program benefit. Experience may be in a human resources, social services, or similar professional setting. One year experience of providing consultation and advising employees, clients, supervisors and managers on FMLA and Workers Compensation. One year of experience coordinating a program in a professional employment or volunteer setting. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS Education: One additional year of the required experience coordinating a program in a professional employment or volunteer setting, may substitute for thirty semester hours of the required education, with a maximum substitution of 120 semester hours. Experience: Graduation from an accredited college or university with a Master's degree in Human Resources, Business Administration or closely related field, may substitute for one year of the required experience in determining eligibility for a program benefit. PREFERRED QUALIFICATIONS Experience: Three years experience in human resources special consultation advising employees, supervisors and managers on FMLA and Workers Compensation; Experience producing written findings and writing investigative reports; Experience in developing and delivering training; Experience making leave administration eligibility determinations; Experience in CAPPS/HRIS. Licensure: Current HRCI Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification OR SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of federal and state employment law, including Title VII, ADA, ADAAA, FMLA and FLSA; Knowledge of federal and state Workers Compensation regulations and processes; Knowledge of Human Resources related state and federal laws; Knowledge of TPWD Human Resources related policies and procedures; Skill in using MS Word, Excel, PowerPoint and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in reviewing, assessing and comprehending policies and regulations; Skill in gathering and analyzing qualitative data through interviews, gathering and analyzing quantitative data, drawing logical conclusions from data sets and producing written findings; Skill in using an HRIS or electronic data system to retrieve data and/or generate reports; Ability to maintain strict confidentiality; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and changing priorities; Ability to listen empathetically and compassionately, ask relevant questions and abstract facts from conversations and interviews; Ability to identify and resolve employee relations problems, to counsel employees and managers on sensitive issues; Ability to promptly review new FMLA and other leave administration notices, determine eligibility within timeline standards and prioritize work assignments; Ability to respond to employee and employer inquiries; Ability to follow-up as required with employee, manager/supervisor and/or healthcare provider regarding recertification of a serious health condition, intermittent claim tracking, confirmation of actual return-to-work, etc.; Ability to manage multiple assignments and to plan, coordinate and report on projects and events; Ability to make presentations before groups or individuals; Ability to work as a member of a team or at times work independently; Ability to perform manual labor including, lifting supplies and materials up to 25 lbs.; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m. Monday through Friday/alternative work schedule may be available; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 25 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 11:59:00 PM
Apr 18, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Human Resources Assistant/Specialist I-VI Army 42A, 79R, 79S, 79T, 79V, 42B, 42H, 70F, 420A Human Resources Assistant/Specialist I-VI Navy NC, NCC, NCR, PS, YN, YNS, 120X, 168X, 641X, 741X Human Resources Assistant/Specialist I-VI Coast Guard YN, PERS, RCM10, SEI11 Human Resources Assistant/Specialist I-VI Marine Corps 0111, 0147, 0171, 4821, 8411, 8412, 8421, 8422, 0102, 0170, 4801, 4802, 4803, 4804, 4810, 8840 Human Resources Assistant/Specialist I-VI Air Force 3F0X1, 3F3X1, 3F4X1, 3F5X1, 3G0X1, 8A100, 8R000, 8R200, 8R300, 38FX, 83R0, 87Q0, 99G0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Errol Hardin, (512) 389-8411 PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744 GENERAL DESCRIPTION Under the direction of the Special Leaves Administrator and reporting to the Manager of Employee Relations, this position performs complex (journey-level) human resources management work. Responsible for the coordination and administration of the Commercial Driver Drug and Alcohol Testing Program; Workers' Compensation and Leave Administration issues such as Family and Medical Leave (FMLA), Leave Without Pay (LWOP), Sick Leave Pool (SLP), Workers Compensation (W/C), Transitional Duty Assignments (TDAs) Donated Sick Leave (DSL), Parental Leave, Military Leave, and Short/Long Term Disability. Provides objective counsel and guidance regarding employee rights and responsibilities on leave administration compliance, policy, procedures and processes. Interprets policies and instructs employees, supervisors and managers on proper processes and procedures for the Commercial Driver Drug and Alcohol Testing Program as well as all types of special leaves. Identifies and evaluates leave specifics, makes initial case decisions and processes certifications in accordance with regulations and policies. Communicates approvals, denials, leave extensions, re-certifications, return to work plans and other relevant information regarding leave to all involved in the process. Works under general supervision, with moderate latitude for use of discretion and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in Human Resources, Business Administration or closely related field. Experience: One year of experience in determining eligibility for a program benefit. Experience may be in a human resources, social services, or similar professional setting. One year experience of providing consultation and advising employees, clients, supervisors and managers on FMLA and Workers Compensation. One year of experience coordinating a program in a professional employment or volunteer setting. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid "C" Texas driver's license. ACCEPTABLE SUBSTITUTIONS Education: One additional year of the required experience coordinating a program in a professional employment or volunteer setting, may substitute for thirty semester hours of the required education, with a maximum substitution of 120 semester hours. Experience: Graduation from an accredited college or university with a Master's degree in Human Resources, Business Administration or closely related field, may substitute for one year of the required experience in determining eligibility for a program benefit. PREFERRED QUALIFICATIONS Experience: Three years experience in human resources special consultation advising employees, supervisors and managers on FMLA and Workers Compensation; Experience producing written findings and writing investigative reports; Experience in developing and delivering training; Experience making leave administration eligibility determinations; Experience in CAPPS/HRIS. Licensure: Current HRCI Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification OR SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of federal and state employment law, including Title VII, ADA, ADAAA, FMLA and FLSA; Knowledge of federal and state Workers Compensation regulations and processes; Knowledge of Human Resources related state and federal laws; Knowledge of TPWD Human Resources related policies and procedures; Skill in using MS Word, Excel, PowerPoint and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in reviewing, assessing and comprehending policies and regulations; Skill in gathering and analyzing qualitative data through interviews, gathering and analyzing quantitative data, drawing logical conclusions from data sets and producing written findings; Skill in using an HRIS or electronic data system to retrieve data and/or generate reports; Ability to maintain strict confidentiality; Ability to work under stressful conditions; Ability to maintain flexibility and work with frequent interruptions and changing priorities; Ability to listen empathetically and compassionately, ask relevant questions and abstract facts from conversations and interviews; Ability to identify and resolve employee relations problems, to counsel employees and managers on sensitive issues; Ability to promptly review new FMLA and other leave administration notices, determine eligibility within timeline standards and prioritize work assignments; Ability to respond to employee and employer inquiries; Ability to follow-up as required with employee, manager/supervisor and/or healthcare provider regarding recertification of a serious health condition, intermittent claim tracking, confirmation of actual return-to-work, etc.; Ability to manage multiple assignments and to plan, coordinate and report on projects and events; Ability to make presentations before groups or individuals; Ability to work as a member of a team or at times work independently; Ability to perform manual labor including, lifting supplies and materials up to 25 lbs.; Ability to perform work activities in accordance with TPWD safety program. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m. Monday through Friday/alternative work schedule may be available; This position is suitable to telework two days per week and the candidate may be allowed to telework with supervisor approval; Required to work overtime as necessary; Required to perform manual labor including, lifting supplies and materials up to 25 lbs.; May be required to operate a State vehicle; Required to travel 10% with possible overnight stays; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 1, 2024, 11:59:00 PM
TEXAS PARKS AND WILDLIFE
Del Rio, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Park/Historic Site Superintendent I-VI Army 11A Park/Historic Site Superintendent I-VI Navy 641X Park/Historic Site Superintendent I-VI Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Asa Vermeulen, (830) 313-0681 PHYSICAL WORK ADDRESS: Devils River State Natural Area - Dan Allen Hughes Unit, 15166 Private Road 1500, Del Rio TX 78840 GENERAL DESCRIPTION: Located along the Devils River, staff will be operating kayaks and canoes are part of their duties. Staff must be comfortable swimming and have the ability to perform overnight kayak patrols down the Devils River to conduct river permit checks and campsite maintenance. Under the direction of the Complex Superintendent, this position is responsible for the complex (journey-level) park/historic site management including overseeing the preservation, protection, administration, and maintenance of the Devils River State Natural Area (DRSNA) Dan Allen Hughes (DAH) Unit. Responsibilities include, but are not limited to: visitor and customer service; cultural and natural resource protection and stewardship; financial management, including budget planning, preparation, and monitoring; revenue management; human resources management, including security and safety programs; maintenance and repair of facilities, grounds, and equipment; customer service; public relations, marketing, and promotion; interpretive and educational program management, including engaging in community outreach that includes an underserved visitor base; and coordinating special events. Engages in volunteer development and cultivating partnerships. Leads team to fulfill the Texas Parks and Wildlife Department (TPWD) Mission and in a manner that embodies the department's core values. Serves as DRSNA lead superintendent or Del Norte Site Superintendent in their absence. Responsible for other assigned projects required by the Region and Austin headquarters. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. NOTE: This position is to be based at the remote DAH Unit of Devils River State Natural Area located at 15166 Private rd 1500, Del Rio TX 78840, which is located 1 hour (one-way) from Del Rio. Position is required to live on-site in state housing with a monthly deduction of $165.80 for a 2 bedroom home. NOTE: Salary range is limited to commissioned officers in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natura/cultural resource management; OR (2) interpretation or education; OR (3) general maintenance; OR (4) public safety; OR (5) promotions or public relations or marketing. Two years experience as a supervisor or team leader. NOTE: Experience may have occurred concurrently. Licensure: If driving is required, applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS: Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998 with a minimum of sixty semester hours may substitute two years of TPWD experience in park/historic site management, supervision, or operations for the required degree. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree or higher in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archeology or History. Experience: Experience as a park/historic site manager, supervisor, or team leader; Experience in revenue or budget management; Experience with community outreach, volunteer recruitment and management, and coordination of partnerships; Experience managing natural, cultural, and other park/historic site resources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of all phases of park/historic site administration and operations; Knowledge of the fundamentals of cultural and natural resources management; Knowledge of accounting and accountability of revenue collection; Knowledge of interpretation/education programs; Knowledge of maintenance management; Knowledge of resource management; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communications; Skill in planning, assigning, and/or supervising the work of others; Skill in making independent, sound, and timely decisions; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in public relations and developing beneficial relationships and promotional partnerships with volunteer groups and other outside agencies/organizations; Skill in personnel management and effectively supervising employees while maintaining and fostering a team environment; Skill in using personal computers; Skill in the administration of business operations and facilities; Skill in overseeing equipment usage; Skill in ground repairs and techniques; Ability to carry-out public and employee safety programs; Ability to maintain strict confidentiality; Ability to coordinate maintenance, repair, or construction of park/historic site facilities, grounds, and equipment; Ability to complete correspondence, report, presentation, and special assignments; Ability to develop and maintain financial systems, accountability of budgets, revenue collections, expenditures systems, and purchasing, inventories, and agency property; Ability to develop marketing and promotional activities and special events; Ability to carry-out public and employee safety programs; Ability to enforce appropriate park/historic site rules and regulations in a fair and consistent manner; Ability to manage and supervise Law Enforcement operations; Ability to develop and follow fiscal control plans; Ability to supervise the work of others; Ability to handle complaints, emergencies, stressful situations, and large groups of people; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to live on-site in State housing with a monthly deduction of $165.80. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to carry a state cell phone. Required to work in a public park with overnight camping and day use; Required to work in a public park/historic site with overnight camping; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 and days off other than Saturday, Sundays, and holidays; Required to respond to emergency situations; Required to travel 10% with possible overnight stays; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD work rules, safety procedures, and dress and grooming standards; Required to operate a State vehicle; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 3, 2024, 12:59:00 AM
Apr 05, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Park/Historic Site Superintendent I-VI Army 11A Park/Historic Site Superintendent I-VI Navy 641X Park/Historic Site Superintendent I-VI Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Asa Vermeulen, (830) 313-0681 PHYSICAL WORK ADDRESS: Devils River State Natural Area - Dan Allen Hughes Unit, 15166 Private Road 1500, Del Rio TX 78840 GENERAL DESCRIPTION: Located along the Devils River, staff will be operating kayaks and canoes are part of their duties. Staff must be comfortable swimming and have the ability to perform overnight kayak patrols down the Devils River to conduct river permit checks and campsite maintenance. Under the direction of the Complex Superintendent, this position is responsible for the complex (journey-level) park/historic site management including overseeing the preservation, protection, administration, and maintenance of the Devils River State Natural Area (DRSNA) Dan Allen Hughes (DAH) Unit. Responsibilities include, but are not limited to: visitor and customer service; cultural and natural resource protection and stewardship; financial management, including budget planning, preparation, and monitoring; revenue management; human resources management, including security and safety programs; maintenance and repair of facilities, grounds, and equipment; customer service; public relations, marketing, and promotion; interpretive and educational program management, including engaging in community outreach that includes an underserved visitor base; and coordinating special events. Engages in volunteer development and cultivating partnerships. Leads team to fulfill the Texas Parks and Wildlife Department (TPWD) Mission and in a manner that embodies the department's core values. Serves as DRSNA lead superintendent or Del Norte Site Superintendent in their absence. Responsible for other assigned projects required by the Region and Austin headquarters. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. NOTE: This position is to be based at the remote DAH Unit of Devils River State Natural Area located at 15166 Private rd 1500, Del Rio TX 78840, which is located 1 hour (one-way) from Del Rio. Position is required to live on-site in state housing with a monthly deduction of $165.80 for a 2 bedroom home. NOTE: Salary range is limited to commissioned officers in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natura/cultural resource management; OR (2) interpretation or education; OR (3) general maintenance; OR (4) public safety; OR (5) promotions or public relations or marketing. Two years experience as a supervisor or team leader. NOTE: Experience may have occurred concurrently. Licensure: If driving is required, applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS: Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998 with a minimum of sixty semester hours may substitute two years of TPWD experience in park/historic site management, supervision, or operations for the required degree. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree or higher in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archeology or History. Experience: Experience as a park/historic site manager, supervisor, or team leader; Experience in revenue or budget management; Experience with community outreach, volunteer recruitment and management, and coordination of partnerships; Experience managing natural, cultural, and other park/historic site resources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of all phases of park/historic site administration and operations; Knowledge of the fundamentals of cultural and natural resources management; Knowledge of accounting and accountability of revenue collection; Knowledge of interpretation/education programs; Knowledge of maintenance management; Knowledge of resource management; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communications; Skill in planning, assigning, and/or supervising the work of others; Skill in making independent, sound, and timely decisions; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in public relations and developing beneficial relationships and promotional partnerships with volunteer groups and other outside agencies/organizations; Skill in personnel management and effectively supervising employees while maintaining and fostering a team environment; Skill in using personal computers; Skill in the administration of business operations and facilities; Skill in overseeing equipment usage; Skill in ground repairs and techniques; Ability to carry-out public and employee safety programs; Ability to maintain strict confidentiality; Ability to coordinate maintenance, repair, or construction of park/historic site facilities, grounds, and equipment; Ability to complete correspondence, report, presentation, and special assignments; Ability to develop and maintain financial systems, accountability of budgets, revenue collections, expenditures systems, and purchasing, inventories, and agency property; Ability to develop marketing and promotional activities and special events; Ability to carry-out public and employee safety programs; Ability to enforce appropriate park/historic site rules and regulations in a fair and consistent manner; Ability to manage and supervise Law Enforcement operations; Ability to develop and follow fiscal control plans; Ability to supervise the work of others; Ability to handle complaints, emergencies, stressful situations, and large groups of people; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to live on-site in State housing with a monthly deduction of $165.80. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to carry a state cell phone. Required to work in a public park with overnight camping and day use; Required to work in a public park/historic site with overnight camping; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 and days off other than Saturday, Sundays, and holidays; Required to respond to emergency situations; Required to travel 10% with possible overnight stays; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD work rules, safety procedures, and dress and grooming standards; Required to operate a State vehicle; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 3, 2024, 12:59:00 AM
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Department of Health Services (DHS) seeks a forward-thinking accounting leader for their Health Services Accounting Manager opening! Starting salary up to $65.22/hour ($136,121/year) and a competitive total compensation package!* The Health Services Accounting Manager is responsible for planning, managing, and directing the accounting functions for the Department of Health Services, including grant compliance and invoicing. The Accounting Manager will supervise multiple accountants and oversee the day-to-day activities of the Fiscal Unit. This position works closely with Administration, Public Health, Behavioral Health, and Homelessness Services management to monitor expenses and revenues to ensure that the divisions meet budgets and adequate funding is available to perform essential services in the community. Additional responsibilities include: Assuring the quality and accuracy of accounting and financial support services and documents provided to all internal and external stakeholders Training staff on various accounting topics Performing and reviewing complex fiscal activities, including those for capital projects Overseeing and implementing fiscal procedures related to accounting, auditing, and financial systems Working on special projects and committees as needed In addition to understanding the importance of how this role is a necessity for the services offered to the community through the Department of Health Services, the ideal candidate will possess: Four or more years of experience in governmental accounting or a similar environment Strong analytical and critical thinking skills The ability to present information to all levels of management in a clear and concise manner The ability to work well under tight deadlines and move from task to task as needed Confidence in your ability to work with competing priorities Experience supervising staff What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Health Services Accounting Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Departmental Accounting Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications The knowledge and abilities listed may be acquired through various types of training, education, and/or experience. A typical way to acquire the required knowledge and abilities would be: Education: Any combination of training and education which would provide the opportunity to acquire the knowledge and abilities listed: possession of a college degree in accounting, finance or business administration, with at least 21 semester units or 28 quarter units of Accounting, including advanced, governmental, cost accounting and auditing or possession of a Certified Public Accountant Certificate would provide such opportunity. Experience: Normally, four years of increasingly responsible professional level experience in governmental accounting, with at least one year at a supervisory level, would provide such opportunity. Knowledge, Skills, and Abilities Thorough Knowledge of: principles, theories, practices and procedures used in governmental accounting, auditing, cost and budget systems; the laws, ordinances and regulations influencing department fiscal operations; modern management theories and practices; electronic data processing equipment and use of accounting methods and procedures associated with the use of such equipment. Ability to: interpret complex laws, mandates and regulations and apply them to a variety of accounting and audit systems; plan, organize, direct and manage the work of a large accounting division, developing appropriate staffing, organization and processes as required; analyze complex and detailed data in order to make appropriate financial forecasts and recommendations; evaluate, develop and install complex accounting systems and procedures; establish and maintain cooperative work relationships with department management, staff, other county staff and external governmental and private agencies; prepare comprehensive, clear and concise accounting, statistical, cost and administrative reports; learn and understand how assigned program areas interrelate with other divisions within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 29, 2024
Full Time
Position Information The Department of Health Services (DHS) seeks a forward-thinking accounting leader for their Health Services Accounting Manager opening! Starting salary up to $65.22/hour ($136,121/year) and a competitive total compensation package!* The Health Services Accounting Manager is responsible for planning, managing, and directing the accounting functions for the Department of Health Services, including grant compliance and invoicing. The Accounting Manager will supervise multiple accountants and oversee the day-to-day activities of the Fiscal Unit. This position works closely with Administration, Public Health, Behavioral Health, and Homelessness Services management to monitor expenses and revenues to ensure that the divisions meet budgets and adequate funding is available to perform essential services in the community. Additional responsibilities include: Assuring the quality and accuracy of accounting and financial support services and documents provided to all internal and external stakeholders Training staff on various accounting topics Performing and reviewing complex fiscal activities, including those for capital projects Overseeing and implementing fiscal procedures related to accounting, auditing, and financial systems Working on special projects and committees as needed In addition to understanding the importance of how this role is a necessity for the services offered to the community through the Department of Health Services, the ideal candidate will possess: Four or more years of experience in governmental accounting or a similar environment Strong analytical and critical thinking skills The ability to present information to all levels of management in a clear and concise manner The ability to work well under tight deadlines and move from task to task as needed Confidence in your ability to work with competing priorities Experience supervising staff What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Health Services Accounting Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Departmental Accounting Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications The knowledge and abilities listed may be acquired through various types of training, education, and/or experience. A typical way to acquire the required knowledge and abilities would be: Education: Any combination of training and education which would provide the opportunity to acquire the knowledge and abilities listed: possession of a college degree in accounting, finance or business administration, with at least 21 semester units or 28 quarter units of Accounting, including advanced, governmental, cost accounting and auditing or possession of a Certified Public Accountant Certificate would provide such opportunity. Experience: Normally, four years of increasingly responsible professional level experience in governmental accounting, with at least one year at a supervisory level, would provide such opportunity. Knowledge, Skills, and Abilities Thorough Knowledge of: principles, theories, practices and procedures used in governmental accounting, auditing, cost and budget systems; the laws, ordinances and regulations influencing department fiscal operations; modern management theories and practices; electronic data processing equipment and use of accounting methods and procedures associated with the use of such equipment. Ability to: interpret complex laws, mandates and regulations and apply them to a variety of accounting and audit systems; plan, organize, direct and manage the work of a large accounting division, developing appropriate staffing, organization and processes as required; analyze complex and detailed data in order to make appropriate financial forecasts and recommendations; evaluate, develop and install complex accounting systems and procedures; establish and maintain cooperative work relationships with department management, staff, other county staff and external governmental and private agencies; prepare comprehensive, clear and concise accounting, statistical, cost and administrative reports; learn and understand how assigned program areas interrelate with other divisions within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/22/2024, *5/6/2024 (Final) Under general direction and as the first level manager in the office, the Employee Benefits Supervisor manages employees who perform a wide variety of work involving programs administered by the County's Employee Benefits and/or Deferred Compensation Office. This position is responsible for managing the day-to-day operations of the office including establishing policies and procedures and performs more complex research and statistical studies. This includes health, dental, life, and other group benefit or deferred compensation programs, various employee benefit options, Internal Revenue Service compliance, supervision and regulatory compliance, plan documentation, audits and analysis, including the implementation of new programs or changes in existing programs. Incumbents are assigned a variety of assignments without detailed instruction or guidance. The Employee Benefits Supervisor reports to the Employee Benefits Manager. Employee Benefits Supervisor Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of benefit plan or deferred compensation administration including contributions, investments, claims, utilization review, cost containment procedures, managed care programs Pertinent group health, dental, life and other group benefit or deferred compensation programs Existing and relevant laws and regulations governing group life insurance, health care plans and organizations, and various other benefit or deferred compensation programs in effect County benefits or deferred compensation policies and procedures, rules, and regulations used in processing benefits, claims and payments Accounting and auditing principles and procedures, statistical and financial analysis, bid preparation, solicitation and evaluation Contract preparation, negotiation, and monitoring Budget preparation and control Basic interviewing and counseling techniques Principles of supervision including training, directing, and evaluating subordinates Practical application of computers English grammar, punctuation, spelling and usage Ability to Coordinate and administer benefits or deferred compensation programs for employees and retirees Read, interpret, analyze, and apply laws, ordinances and regulations governing employee benefit or deferred compensation programs Evaluate employee benefit or deferred compensation programs Analyze claims trends in group programs and prepare cost studies Advise management of employee benefit or deferred compensation trends Read, understand and explain insurance policies and plan documents Prepare and analyze financial and statistical data Evaluate proposed legislation affecting benefits, deferred compensation and other programs Analyze and negotiate insurance policies and contracts Negotiate, mediate and resolve conflicts Plan, coordinate, and supervise the processing of appropriate forms and the maintenance of records Serve as a supervisor of professional, technical, and clerical personnel Conduct employee performance evaluations and give feedback; carry out County personnel policies and procedures. Communicate effectively in oral and written form to individuals and groups at various levels with the organization Effectively represent the department to other departments, agencies, employees, retirees, and staff members Employment Qualifications Minimum Qualifications Eithe r: 1. Three years of experience in the class of Employee Benefits Analyst within Sacramento County Service. Or: 2. Possession of a Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or a field closely related to the intent of the class. And Three years of professional experience in the development and administration of employee benefits and/or deferred compensation. (Note: Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement). Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Mar 26, 2024
The Position Come join one of Forbes Magazine's Best Employers ! There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/8/2024, 4/22/2024, *5/6/2024 (Final) Under general direction and as the first level manager in the office, the Employee Benefits Supervisor manages employees who perform a wide variety of work involving programs administered by the County's Employee Benefits and/or Deferred Compensation Office. This position is responsible for managing the day-to-day operations of the office including establishing policies and procedures and performs more complex research and statistical studies. This includes health, dental, life, and other group benefit or deferred compensation programs, various employee benefit options, Internal Revenue Service compliance, supervision and regulatory compliance, plan documentation, audits and analysis, including the implementation of new programs or changes in existing programs. Incumbents are assigned a variety of assignments without detailed instruction or guidance. The Employee Benefits Supervisor reports to the Employee Benefits Manager. Employee Benefits Supervisor Recruitment Brochure Examples of Knowledge and Abilities Knowledge of Principles and practices of benefit plan or deferred compensation administration including contributions, investments, claims, utilization review, cost containment procedures, managed care programs Pertinent group health, dental, life and other group benefit or deferred compensation programs Existing and relevant laws and regulations governing group life insurance, health care plans and organizations, and various other benefit or deferred compensation programs in effect County benefits or deferred compensation policies and procedures, rules, and regulations used in processing benefits, claims and payments Accounting and auditing principles and procedures, statistical and financial analysis, bid preparation, solicitation and evaluation Contract preparation, negotiation, and monitoring Budget preparation and control Basic interviewing and counseling techniques Principles of supervision including training, directing, and evaluating subordinates Practical application of computers English grammar, punctuation, spelling and usage Ability to Coordinate and administer benefits or deferred compensation programs for employees and retirees Read, interpret, analyze, and apply laws, ordinances and regulations governing employee benefit or deferred compensation programs Evaluate employee benefit or deferred compensation programs Analyze claims trends in group programs and prepare cost studies Advise management of employee benefit or deferred compensation trends Read, understand and explain insurance policies and plan documents Prepare and analyze financial and statistical data Evaluate proposed legislation affecting benefits, deferred compensation and other programs Analyze and negotiate insurance policies and contracts Negotiate, mediate and resolve conflicts Plan, coordinate, and supervise the processing of appropriate forms and the maintenance of records Serve as a supervisor of professional, technical, and clerical personnel Conduct employee performance evaluations and give feedback; carry out County personnel policies and procedures. Communicate effectively in oral and written form to individuals and groups at various levels with the organization Effectively represent the department to other departments, agencies, employees, retirees, and staff members Employment Qualifications Minimum Qualifications Eithe r: 1. Three years of experience in the class of Employee Benefits Analyst within Sacramento County Service. Or: 2. Possession of a Bachelor's degree or higher from an accredited college or university in business or public administration, human resources management, psychology, labor relations or a field closely related to the intent of the class. And Three years of professional experience in the development and administration of employee benefits and/or deferred compensation. (Note: Completion of a master's degree in a closely related field from an accredited college or university may substitute for one year of the experience requirement). Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Note: If the word “experience” is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Probationary Period The probationary period for this classification is six (6) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 5/6/2024 5:00 PM Pacific
TEXAS PARKS AND WILDLIFE
Comstock, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Park/Historic Site Superintendent I-VI Army 11A Park/Historic Site Superintendent I-VI Navy 641X Park/Historic Site Superintendent I-VI Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Croatt, (830) 309-7975 PHYSICAL WORK ADDRESS: Seminole Canyon State Park, 434 Park Road 67, Hwy 90 W, Comstock, TX 78837 GENERAL DESCRIPTION: Under the direction of the Region 1 Field Operations Lead, this position is responsible for complex (journey-level) park/historic site management work including overseeing the preservation, protection, administration, and maintenance of Seminole Canyon State Park and Historic Site. Responsibilities include, but are not limited to: visitor and customer service; cultural and natural resource protection and stewardship; financial management, including budget planning, preparation, and monitoring; revenue management; human resources management, including recruitment and retention of workforce; security and safety programs; maintenance and repair of facilities, grounds, and equipment; customer service; public relations, marketing, and promotion; interpretive and educational program management, including engaging in community outreach that includes an underserved visitor base; and coordinating special events. Engages in volunteer development and cultivating partnerships. Leads team to fulfill the Texas Parks and Wildlife Department (TPWD) Mission and in a manner that embodies the department's core values. Responsible for other assigned projects required by the Region and Austin headquarters. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. NOTE: Salary range is limited to a commissioned officer in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natural/cultural resource management; or (2) interpretation of education; or (3) general maintenance; or (4) promotion or public relations or marketing; Two years experience as a supervisor or team leader. NOTE: Experience may have occurred concurrently. Licensure: If driving is required, applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS: Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998 with a minimum of sixty semester hours may substitute two years of TPWD experience in park/historic site management, supervision, or operations for the required degree. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree or higher in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archeology, or History. Experience: Experience as a park/historic site manager, supervisor, or team leader; Experience in revenue or budget management; Experience with community outreach, volunteer recruitment and management, and coordination of partnerships; Experience managing natural, cultural, and other park/historic site resources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of all phases of park/historic site administration and operations; Knowledge of the fundamentals of cultural and natural resources management; Knowledge of accounting and accountability of revenue collection; Knowledge of interpretation/education programs; Knowledge of maintenance management; Knowledge of resource management; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communications; Skill in planning, assigning, and/or supervising the work of others; Skill in making independent, sound, and timely decisions; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in public relations and developing beneficial relationships and promotional partnerships with volunteer groups and other outside agencies/organizations; Skill in personnel management and effectively supervising employees while maintaining and fostering a team environment; Skill in using personal computers; Skill in the administration of business operations and facilities; Skill in overseeing equipment usage; Skill in ground repairs and techniques; Ability to carry-out public and employee safety programs; Ability to maintain strict confidentiality; Ability to coordinate maintenance, repair, or construction of park/historic site facilities, grounds, and equipment; Ability to complete correspondence, report, presentation, and special assignments; Ability to develop and maintain financial systems, accountability of budgets, revenue collections, expenditures systems, and purchasing, inventories, and agency property; Ability to develop marketing and promotional activities and special events; Ability to carry-out public and employee safety programs; Ability to enforce appropriate park/historic site rules and regulations in a fair and consistent manner; Ability to manage and supervise Law Enforcement operations; Ability to develop and follow fiscal control plans; Ability to supervise the work of others; Ability to handle complaints, emergencies, stressful situations, and large groups of people; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to live on-site in State housing with a monthly deduction of $181.05. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to work in a public park/historic site with overnight camping; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 and days off other than Saturday, Sundays, and holidays; Required to respond to emergency situations; Required to travel 10% with possible overnight stays; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD work rules, safety procedures, and dress and grooming standards; May be required to operate a State vehicle; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORUNTIY EMPLOYER Closing Date: Apr 25, 2024, 11:59:00 PM
Mar 08, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Park/Historic Site Superintendent I-VI Army 11A Park/Historic Site Superintendent I-VI Navy 641X Park/Historic Site Superintendent I-VI Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Stephanie Croatt, (830) 309-7975 PHYSICAL WORK ADDRESS: Seminole Canyon State Park, 434 Park Road 67, Hwy 90 W, Comstock, TX 78837 GENERAL DESCRIPTION: Under the direction of the Region 1 Field Operations Lead, this position is responsible for complex (journey-level) park/historic site management work including overseeing the preservation, protection, administration, and maintenance of Seminole Canyon State Park and Historic Site. Responsibilities include, but are not limited to: visitor and customer service; cultural and natural resource protection and stewardship; financial management, including budget planning, preparation, and monitoring; revenue management; human resources management, including recruitment and retention of workforce; security and safety programs; maintenance and repair of facilities, grounds, and equipment; customer service; public relations, marketing, and promotion; interpretive and educational program management, including engaging in community outreach that includes an underserved visitor base; and coordinating special events. Engages in volunteer development and cultivating partnerships. Leads team to fulfill the Texas Parks and Wildlife Department (TPWD) Mission and in a manner that embodies the department's core values. Responsible for other assigned projects required by the Region and Austin headquarters. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division, and Branch rules, regulations, and procedures. NOTE: Salary range is limited to a commissioned officer in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natural/cultural resource management; or (2) interpretation of education; or (3) general maintenance; or (4) promotion or public relations or marketing; Two years experience as a supervisor or team leader. NOTE: Experience may have occurred concurrently. Licensure: If driving is required, applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS: Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998 with a minimum of sixty semester hours may substitute two years of TPWD experience in park/historic site management, supervision, or operations for the required degree. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree or higher in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archeology, or History. Experience: Experience as a park/historic site manager, supervisor, or team leader; Experience in revenue or budget management; Experience with community outreach, volunteer recruitment and management, and coordination of partnerships; Experience managing natural, cultural, and other park/historic site resources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of all phases of park/historic site administration and operations; Knowledge of the fundamentals of cultural and natural resources management; Knowledge of accounting and accountability of revenue collection; Knowledge of interpretation/education programs; Knowledge of maintenance management; Knowledge of resource management; Skill in using MS Word, Excel, and Outlook; Skill in effective verbal and written communications; Skill in planning, assigning, and/or supervising the work of others; Skill in making independent, sound, and timely decisions; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in public relations and developing beneficial relationships and promotional partnerships with volunteer groups and other outside agencies/organizations; Skill in personnel management and effectively supervising employees while maintaining and fostering a team environment; Skill in using personal computers; Skill in the administration of business operations and facilities; Skill in overseeing equipment usage; Skill in ground repairs and techniques; Ability to carry-out public and employee safety programs; Ability to maintain strict confidentiality; Ability to coordinate maintenance, repair, or construction of park/historic site facilities, grounds, and equipment; Ability to complete correspondence, report, presentation, and special assignments; Ability to develop and maintain financial systems, accountability of budgets, revenue collections, expenditures systems, and purchasing, inventories, and agency property; Ability to develop marketing and promotional activities and special events; Ability to carry-out public and employee safety programs; Ability to enforce appropriate park/historic site rules and regulations in a fair and consistent manner; Ability to manage and supervise Law Enforcement operations; Ability to develop and follow fiscal control plans; Ability to supervise the work of others; Ability to handle complaints, emergencies, stressful situations, and large groups of people; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to live on-site in State housing with a monthly deduction of $181.05. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to work in a public park/historic site with overnight camping; Required to work 40 hours per week, includes various schedules with hours other than 8:00 a.m. to 5:00 and days off other than Saturday, Sundays, and holidays; Required to respond to emergency situations; Required to travel 10% with possible overnight stays; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD work rules, safety procedures, and dress and grooming standards; May be required to operate a State vehicle; Non-smoking environment in all State buildings and vehicles. TPWD IS AN EQUAL OPPORUNTIY EMPLOYER Closing Date: Apr 25, 2024, 11:59:00 PM
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Bring your enthusiasm and behavioral health experience to the County of Sonoma’s Department of Health Services as a Quality Manager! Starting salary up to $70.12/hour ($146,348/year), PLUS a competitive total compensation package!* This recruitment is being conducted to fill one full-time Quality Improvement Manager position and one full-time Quality Assurance Manager position in the Department of Health Services. If you are interested in one or both positions, we encourage you to apply to this recruitment! The Position The Quality Manager positions work in the Behavioral Health Division's Quality Assessment & Performance Improvement (QAPI) section. These positions work collaboratively with interdisciplinary teams, which can include Behavioral Health professionals, Program Planning and Evaluation Analysts, and clerical staff. They ensure California Department of Health Care Services compliance related to quality assurance, system monitoring, care coordination, access and information requirements, beneficiary rights and protections, and other regulatory requirements. The Quality Managers will work cross-functionally with Division Managers and Administrative Units to ensure and improve the quality of Behavioral Health services. In addition to integrity, tact, and patience, as an ideal candidate to join this team, you will possess: A license, certification, or registration in a behavioral health-related discipline (e.g. Licensed Clinical Social Worker, Marriage and Family Therapist, Registered Nurse, Licensed Psychologist) Knowledge of California Department of Health Care Services regulations Experience analyzing and interpreting client care data to make data-driven recommendations Excellent communication and presentation skills Experience with project planning, design, implementation, and evaluation Experience providing training to multiple levels of staffing Responsibilities of the Quality Improvement Manager position include: Developing and evaluating the Behavioral Health Division's Quality Improvement Workplan Designing, managing, and monitoring the Behavioral Health Division's goals, data, and performance improvement projects to improve the beneficiary experience of service Leading the annual External Quality Review, which includes preparing, coordinating, and performing annual report follow-up Administering the annual consumer perception survey Coordinating network adequacy data submissions to the Department of Health Care Services and collaborating for any subsequent corrective action plans Overseeing all Behavioral Health Division credentialing requirements Steering Sonoma County's Quality Improvement Committee to make positive changes in the Behavioral Health delivery system Managing all Behavioral Health Division data requests Responsibilities of the Quality Assurance Manager position include: Supporting the operationalization of state, federal, and county laws and regulations through analyzing, drafting, and implementing policies, procedures and forms Overseeing beneficiary problem resolution processes, including grievances process and appeals Managing mental health Medi-Cal site certification processes Assisting with the implementation of Plans of Correction associated with periodic Department of Health Care Services reviews/audits Creating and conducting staff training to respond to identified quality assurance opportunities Engaging in continuous quality assurance analysis to ensure effective policy implementation and monitoring by creating reports and reviewing statistical trends Working collaboratively with Managed Care Plan partners to ensure consistent and appropriate care coordination across different settings Ensuring compliance with the contracts the Behavioral Health Division has with the Department of Health Care Services For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
California State University, Chico
400 West 1st Street, Chico, CA 95929, USA
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under general direction Director of Tribal Relations, the Tribal Relations Associate Director within the Office of Tribal Relations has oversight and responsibility for the development, management, assessment, and growth of success initiatives related to the Office of Tribal Relations. The Associate Director also performs a wide variety of professional student services work by utilizing a combination of high-level interpersonal skills and personal student conduct. Tribal Relations, Associate Director will help students to develop intentional decision-making skills and strategies for success. Provide support and services for students to navigate campus courses and programs. The incumbent is relied upon to provide insight, direction, and recommend solutions to sensitive and complex issues. The incumbent will provide culturally appropriate programming and support to students, parents/guardians, and community members, plan and implement events and activities including event budgeting throughout campus. Additionally the incumbent will assist in the recruitment, retention, training, and professional development of potential, incoming and current students. Incumbent will analyze day-to-day operations in relation to Tribal Relation’s professional staff, student staff, interns, volunteers and daily office operations. Incumbent is also responsible for ensuring compliance of policies, procedures, laws, and executive memorandums pursuant to the support of students and programs under their responsibility. Required Education and Experience: At least a Bachelor’s degree in American Indian Studies, Education, Behavioral or Social Science or related field. 5 years demonstrated experience working within Native communities. A related Master’s degree may be substituted for 2 years of professional experience. At least one year of experience supervising staff and/or student staff/interns. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual Masters in Social Science, Education, American Indian Studies or related field. Incumbent with active relationships with local and regional Tribal communities. Knowledge of Native American student barriers and successes in higher education. Knowledge of California Tribal history. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. CSU Classification Salary Range: $47,256 - 140,436 per year. (Admin I) Anticipated Hiring Range: Not expected to exceed $75,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Department Chair or Program Manager (all levels), CAT-02) This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/01/24. Applications received after that date may be considered.) Anticipated start date: 07/15/24 Advertised: Mar 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Apr 13, 2024
Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students. Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply. Job/Department Summary: Under general direction Director of Tribal Relations, the Tribal Relations Associate Director within the Office of Tribal Relations has oversight and responsibility for the development, management, assessment, and growth of success initiatives related to the Office of Tribal Relations. The Associate Director also performs a wide variety of professional student services work by utilizing a combination of high-level interpersonal skills and personal student conduct. Tribal Relations, Associate Director will help students to develop intentional decision-making skills and strategies for success. Provide support and services for students to navigate campus courses and programs. The incumbent is relied upon to provide insight, direction, and recommend solutions to sensitive and complex issues. The incumbent will provide culturally appropriate programming and support to students, parents/guardians, and community members, plan and implement events and activities including event budgeting throughout campus. Additionally the incumbent will assist in the recruitment, retention, training, and professional development of potential, incoming and current students. Incumbent will analyze day-to-day operations in relation to Tribal Relation’s professional staff, student staff, interns, volunteers and daily office operations. Incumbent is also responsible for ensuring compliance of policies, procedures, laws, and executive memorandums pursuant to the support of students and programs under their responsibility. Required Education and Experience: At least a Bachelor’s degree in American Indian Studies, Education, Behavioral or Social Science or related field. 5 years demonstrated experience working within Native communities. A related Master’s degree may be substituted for 2 years of professional experience. At least one year of experience supervising staff and/or student staff/interns. Preferences: Preference may be given to applicants with the following as they may be considered specialized skills: Bilingual Masters in Social Science, Education, American Indian Studies or related field. Incumbent with active relationships with local and regional Tribal communities. Knowledge of Native American student barriers and successes in higher education. Knowledge of California Tribal history. Time Base: Full-time- 1.0 Pay Plan: 12/12 Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30. CSU Classification Salary Range: $47,256 - 140,436 per year. (Admin I) Anticipated Hiring Range: Not expected to exceed $75,000 per year. Salary commensurate with education and experience of the individual selected. Benefits: This position qualifies for benefits including tuition fee waiver (if eligible). CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates. The person holding this position is considered a “Limited Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment. The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Department Chair or Program Manager (all levels), CAT-02) This position is a Higher Education Employer-Employee Relations Act (HEERA) designated managerial position and comes under the Management Personnel Plan (MPP) of the California State University. Individuals appointed to management positions serve at the pleasure of the President or designee. They are excluded from the collective bargaining process, are not subject to probationary service, and do not receive tenure or permanent status. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today. The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas). Open Until Filled (Review of Applications will begin 04/01/24. Applications received after that date may be considered.) Anticipated start date: 07/15/24 Advertised: Mar 05 2024 Pacific Standard Time Applications close: Closing Date/Time:
Sonoma County, CA
Santa Rosa, California, United States
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Sonoma County Sheriff's Office has requested a department promotional certification to fill a Sheriff's Information Bureau Manager position. Only qualified permanent and/or probationary Sonoma County Sheriff's Office employees on the eligible list may be eligible for referral to the department for the advertised position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future vacancies should consider applying to this recruitment. Reporting to the Law Enforcement Field Services Division Captain, the Sheriff's Office Information Bureau Manager oversees the operations and activities of the Central Information Bureau. Using considerable independent judgment and discretion, they ensure compliance with established policies and procedures, staying up to date on changing legislation. They additionally conduct analytical studies to develop and implement new or existing programs and manage the access, use, and release of protected information. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from an accredited four-year college with major course work in Administration of Justice, public administration, management information systems, or records management would provide such opportunity. Specific course work in law enforcement management is highly desirable. Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in the administration, establishment and maintenance of record keeping systems would provide such opportunity. Specific work experience in law enforcement records is required. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: effective automated records management systems and alternative data processing applications; statistical management information systems as applied to law enforcement activities; principles and practices of effective supervision; the criminal justice system including the relationship of law enforcement agencies to the courts and the District Attorney's Office, and the processing of information through the criminal justice system; the use of electronic information equipment and specific systems as used within the department; principles and techniques of work flow analysis; principles and practices of effective supervision. Working knowledge of: the principles and practices of modern law enforcement administration; penal and government codes relating to the maintenance and dissemination of criminal offender and/or detention records and other related records; the California Law Enforcement Telecommunications System; the principles and methods of work planning, staffing analysis and project management; modern supervisory, management, and human resources practices; the principles and practices relating to modern budget, programs and systems management. Ability to: coordinate the activities of the different functional units; establish and maintain effective working relationships with others; supervise subordinates in an effective and fair manner; interpret and apply laws, ordinances and policies affecting the maintenance, processing and dissemination of records; speak and write effectively and deliver public presentations; analyze a variety of arithmetic and statistical computations; collect data, interpret and evaluate administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; analyze administrative problems, budgets, and a variety of programs, systems and procedures; understand, interpret, and apply federal, state and local rules regulations and ordinance; review and implement changes in work methods, systems, and procedures; use electronic information equipment and specific systems as used within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JL HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/24/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
Position Information THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Sonoma County Sheriff's Office has requested a department promotional certification to fill a Sheriff's Information Bureau Manager position. Only qualified permanent and/or probationary Sonoma County Sheriff's Office employees on the eligible list may be eligible for referral to the department for the advertised position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future vacancies should consider applying to this recruitment. Reporting to the Law Enforcement Field Services Division Captain, the Sheriff's Office Information Bureau Manager oversees the operations and activities of the Central Information Bureau. Using considerable independent judgment and discretion, they ensure compliance with established policies and procedures, staying up to date on changing legislation. They additionally conduct analytical studies to develop and implement new or existing programs and manage the access, use, and release of protected information. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from an accredited four-year college with major course work in Administration of Justice, public administration, management information systems, or records management would provide such opportunity. Specific course work in law enforcement management is highly desirable. Experience: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in the administration, establishment and maintenance of record keeping systems would provide such opportunity. Specific work experience in law enforcement records is required. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: effective automated records management systems and alternative data processing applications; statistical management information systems as applied to law enforcement activities; principles and practices of effective supervision; the criminal justice system including the relationship of law enforcement agencies to the courts and the District Attorney's Office, and the processing of information through the criminal justice system; the use of electronic information equipment and specific systems as used within the department; principles and techniques of work flow analysis; principles and practices of effective supervision. Working knowledge of: the principles and practices of modern law enforcement administration; penal and government codes relating to the maintenance and dissemination of criminal offender and/or detention records and other related records; the California Law Enforcement Telecommunications System; the principles and methods of work planning, staffing analysis and project management; modern supervisory, management, and human resources practices; the principles and practices relating to modern budget, programs and systems management. Ability to: coordinate the activities of the different functional units; establish and maintain effective working relationships with others; supervise subordinates in an effective and fair manner; interpret and apply laws, ordinances and policies affecting the maintenance, processing and dissemination of records; speak and write effectively and deliver public presentations; analyze a variety of arithmetic and statistical computations; collect data, interpret and evaluate administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; analyze administrative problems, budgets, and a variety of programs, systems and procedures; understand, interpret, and apply federal, state and local rules regulations and ordinance; review and implement changes in work methods, systems, and procedures; use electronic information equipment and specific systems as used within the department. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. BACKGROUND PROCESS Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place. You may also review the Job Classification Screening Schedule to determine the requirements for this position. Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: JL HR Technician: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 4/24/2024 11:59 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific
Apr 12, 2024
Full Time
Position Description About the role: This senior leadership role is responsible for leading the Customer Services division and operations functions for Tacoma Public Utilities (TPU). This position oversees four teams specializing in call center operations, meter reading/field operations/mail services, customer assistance, and performance solutions. This includes five direct reports, a division of more than 150 union and non-unionized employees, and financial responsibility for $60M+ biennial budget. They will serve as part of the Customer Experience and External Affairs leadership team and engage with Communications, Community and Government Relations, and Customer Strategies and Analytics teams to ensure a unified customer experience. Under the direction of the Deputy Director of Customer Experience and External Affairs, the Customer Services Division Manager’s core focus is to plan, coordinate, and manage customer service operations. This role is responsible for the implementation of strategies, programs, policies, and procedures to assure high customer satisfaction that result in TPU customers feeling understood, valued, and empowered. About This Team : At TPU, we’re excited to bring Customer Experience to the forefront of what we do. We believe: All customers and communities deserve compassionate and equitable service from their utilities. Staff must be knowledgeable, empathetic advocates, who provide consistent, equitable support that assists customers in receiving the right solution. Partnering with our customers and creating dialogue with them that is understanding and supportive and continues to adapt with the changing landscape of both community and technology. Data is a powerful tool that informs decisions from our leadership, employees, customers, and community, through the lens of both qualitative and quantitative insights. Essential Duties Manage the Customer Services division, overseeing supervisors responsible for work scheduling, deliverables, customer service and experience operations, and quality control; manage, mentor, train, empower, and evaluate direct reports to lead them to develop their teams to their fullest potential through developing functional expertise and behaviors while fostering a continuous learning and development culture. Own the delivery of consistent business practices, processes, and standards to uphold high levels of customer satisfaction, minimize customer effort, and cultivate positive employee experiences. Oversee the development and implementation of performance metrics, policies, procedures, and regulations for the division. And support division financial operations, including budget development, monitoring, and procurement, from various sources across multiple activities and programs. Conduct interviews, make hiring decisions, and assess employee performance, while also ensuring adherence to human resources procedures related to recruitment, discipline, termination, and other related processes. Support the Deputy Director and executive leadership in formulating, executing, and overseeing departmental strategies, policies, goals, and objectives. Provide guidance on customer-focused action planning at the process level to ensure thorough implementation and alignment with customer needs. Provide customer experience policy guidance and direction to the entire TPU organization as an enterprise subject matter expert. Assist in leading and implementing improvement initiatives, programs, policies, and procedures tailored to enhance customer service operations. Ensure Customer Services division remains up-to-date with the latest rates regulations, laws, and policies of all utilities served. Provide input on the design of customer service systems to support customer experience goals, including new training programs, processes, technology, communications, automation, and more. Prepare and deliver comprehensive reports, testimonies, and presentations detailing the performance and effectiveness of customer service operations to TPU leadership and policymakers. This includes accuracy assessments, progress updates, program activities, policy updates, and budget considerations. The Ideal Candidate Ideally the successful candidate will possess: An enthusiasm and empathy for the customer . You don’t just like to help - you go above and beyond to provide the best possible experience to each customer and consider how to do so at scale. A passion for process and a keen eye for detail , with a focus on meeting timelines and exceeding expectations. It’s all in the details . A way with words. Whether you’re interacting with a customer, teammate, or leader in person, via email, or by chat, you’re clear and concise. Communication is Key . An Eye for Innovation . You’re a creative thinker who brings new ideas to the table. A mastery of Collaboration . You’re a team player. You believe that to transform the utility industry, we must work together! A Passion for Leadership . You have an open, positive, and collaborative leadership style and a desire to develop your team. Compensation and Benefits This salary range for this position is $143,312.00 - $201,801.60 annually. The City offers a comprehensive total rewards package with one of the best pension packages in the market. For complete details, please explore the City of Tacoma Benefits Guide and Tacoma Employee’s Retirement System website. Qualifications We are seeking candidates who possess a relevant combination of the education, demonstrated experience, and skills in most or all of the following areas: Minimum Education* Bachelor's degree in business or public administration, communications or directly related field Minimum Experience* 7 years of progressive experience in customer experience including 2 years prior as supervisor or manager *Equivalency: 1 year of experience = 1 year of education Desired Qualifications 5+ years as a supervisor or manager in customer experience work involving large volume customer service. Experience driving change through influence with ability to build strong relationships with cross-functional partners and evaluate existing policies, activities, and procedures; recommend and implement changes as appropriate. Expertise in establishing and cultivating relationships with labor unions while effectively negotiating contracts. Demonstrated experience with the principles and practices of customer service/customer experience and business administration. Knowledge of financial systems, including internal budgeting and customer accounting. Selection Process & Supplemental Information This recruitment is being managed by Joanna Hambrick ( jhambrick@cityoftacoma.org ); if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn ! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play . The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws. Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400 before 4pm on the closing date of this posting. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: 4/25/2024 5:00 PM Pacific