Project Management Office (PMO) Project Manager (501817)

  • California State University (CSU) Chancellor's Office
  • Long Beach, California
  • Aug 15, 2021
Full Time Project Management

Job Description


Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Project Management Office (PMO) Project Manager. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


Commensurate with qualifications and experience.


Administrator II

Position Information

The California State University, Office of the Chancellor, is seeking a Project Management Office (PMO) Project Manager to manage and coordinate project activities that cross and integrate between campus and Chancellor's Office ITS, business and academic offices and teams including but not limited to quality initiatives, business process improvement and/or change projects, information technology projects, and campus collaborative initiatives. The Project Manager will directly lead the development of and manage the execution of plans, schedules, budget, communication, status reports, and deliverables for multiple projects; ensure project tasks, timelines, scope, and resources are properly maintained, and provide general oversight and leadership to project teams comprised of Information Technology Services (ITS) staff, Chancellor's Office staff, CSU campus administrative staff, faculty and students, vendors, consultants, and external agencies for the successful execution of project activities. This includes resolving conflicting priorities in project scope and schedule, tracking performance against objectives, developing corrective strategies when exceptions occur, and contingency planning and execution. Additionally, the Project Manager will provide change management plans, processes, and tools to support CSU change initiatives.

The PCMO Project Manager serves as a liaison between technical teams, departments, management, campus staff, and faculty and must have organizational, communication, and leadership skills and expertise with project management principles. The PMO project manager must demonstrate professionalism in all situations and have the ability to create high functioning and successful teams. Additionally, he/she must have a positive attitude, be proactive, organized, and bring focus to a wide range of project tasks to achieve objectives. In the matrix-managed work environment, the Project Manager must have the ability to work closely with, and at times take direction from, managers that the incumbent does not directly report to.

As a member of the Project and Change Management Office, the Project Manager participates in the PCMO commitment to increase the overall project management competency within the CSU by providing project management support, mentoring, and training to CSU staff both at the Chancellor's Office and campuses. The Project Manager assists in the development and implementation of the project management methodology, including standards, practices, templates, and tools to be utilized on CSU projects. The Project Manager will be an active participant of the CSU Virtual PMO, enhancing systemwide collaboration and knowledge sharing. Upon request, the Project Manager provides project management support to CSU committees, steering committees, focus groups.


Under the general direction of Interim Associate Director of Project and Portfolio Management, the Project Management Office (PMO) Project Manager will:

-Develop and implement project strategies that align with the CSU mission through communication and collaboration with project stakeholders.

-Establish, manage, and collaborate with technical, functional, and academic project teams comprised of ITS staff, directors, managers, project leads, analysts, application and data warehouse developers, web designers, DBAs, technical and support personnel, business managers, business analysts, users groups, functional experts, campus liaisons, campus representatives, support staff, technicians, hardware operations, outside contractors and vendors; functional business teams comprised of Chancellor's Office and campus-based employees, staff, faculty, and students. Develop core project management deliverables including the Feasibility Study Report (FSR) as required by Executive Order; develop preliminary and detailed work effort estimates; develop and maintain the Project Scope Document, the Work Breakdown Structure (WBS), the detailed Project Schedule, and Communications and Change Management Strategy and Plan and Risk Management Plan.

-Conduct project risk assessments and contingency plan execution; develop and implement change management strategies and plans; schedule & lead project status meetings; document and track meeting action items, decisions, and issues; escalate issues as appropriate; communicate project goals, objectives, issues, and status; track and control project tasks and milestones; contribute to continual process improvements by soliciting feedback from project stakeholders, capturing lessons learned and implementing solutions; contribute to business process improvement efforts; coordinate and maintain close contact with management for escalating decisions, resource assignments, recommending and implementing procedural changes; coordinate activities with project leads and other functional and technical staff from the Chancellor's Office and campuses, external agencies and other staff throughout the CSU.

-Develop Post Implementation Review Reports as required.

-Develop high-level and detailed project plans, including contingency strategies and project schedule, communication, issues, change, acceptance, and quality management plans.

-Develop project risk management plans, including contingency planning, conduct project risk assessments, and contingency plan execution.

-Assist with Project Portfolio management and processing of new project requests.

-Develop and implement change management strategies and plans.

-Communicate project goals, objectives, issues, and status.

-Track and control project tasks and milestones.

-Contribute to continual process improvements by soliciting feedback from project stakeholders, capturing lessons learned, and implementing solutions.

-Coordinate and maintain close contact with management for escalating decisions, resource assignments, recommending and implementing procedural changes.

-Coordinate activities with project leads and other functional and technical staff from the Chancellor's Office and 23 campuses, external agencies, and other staff throughout the CSU.

-Provide support to various CSU and project advisory and steering committees.

-Maintain contact with outside consultants, vendors, the data center, and regular interaction with other application software clients, service providers, and professional associations.

-Coordinate the recommendation, development, implementation, and maintenance of CSU business processes and procedures.

-Assist in developing, implementing, and maintaining the PCMO portfolio and project management methodology, including standards, practices, templates, and tools to be utilized on PCMO projects.

-Participate in the Virtual PMO and other CSU project management competency-building initiatives.

-Undertake special projects and assignments as directed.

-Assist with the project management and change management training and mentoring of CSU staff.


This position requires:

-Bachelor's degree required (in relevant discipline)

-7 + years of information technology project management experience required.

-PMP certification (if not PMP certified, willing to obtain certification within one year)

The Project Manager should demonstrate the following required skills and competencies:

-Strategic thinking to capture, analyze project requirements, create foundational project documents (FSR, Project Scope), develop contingency plans, and analyze impacts of changes to the project scope, budget, and timeline.

-Excellent communication skills to communicate to all levels within the organization; will present project updates to executive leaders, steering committees, user groups, etc.

-Detail-oriented to capture, track, and escalate project tasks, issues, risks, and status.

-Able to lead teams in a collaborative style by gathering input from stakeholders through active listening and respect of opinions and establishing trust.

-Able to facilitate complex discussions with varying opinions arriving at agreeable solutions/decisions via compromise.

-Adaptability and flexibility to quickly change course and priorities as needed.

-Problem-solving to get to the root cause of an issue and implement corrective actions.

-Awareness of cultural and political climate to facilitate discussions and craft appropriate messages.

Preferred Qualifications

-Higher education experience preferred.

-Change management experience and/or certification preferred.

-Higher education project management experience preferred.

Application Period

Priority consideration will be given to candidates who apply by July 27, 2021. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at:

Closing Date/Time: Open until filled

Job Address

Long Beach, California 90802 United States View Map