Senior Management Analyst

  • City of Santa Clara, CA
  • Santa Clara, California
  • Aug 15, 2021
Full Time Administrative Analysis and Research
  • Salary: $118,483.00 - $153,344.00 Annually USD

Job Description


The Department:
The Assistant City Clerk's Office is recruiting to fill a Senior Management Analyst. The Assistant City Clerk's Office is organized under the City Clerk's Office. The Office of the Assistant City Clerk processes the agendas for and attends all meetings of the Council and Authorities Concurrent and Stadium Authority meetings, maintains accurate and up-to-date records of the proceedings of those meetings and makes those records open for public inspection. The Office of the Assistant City Clerk processes and maintains copies of City contracts, ordinances, resolutions and other official documents. The Office of the Assistant City Clerk manages and compiles City records in accordance with the Records Retention Schedule and in response to Public Records Act requests. The Office of the Assistant City Clerk administers campaign and disclosure laws, the Campaign Finance Ordinance, Regulation of Lobbying Activities program and the Calendars of Certain City Officials program. The Office of the Assistant City Clerk also administers oaths of affirmation pertaining to the affairs and business of the City and certifies copies of official records.

The Position:
The Senior Management Analyst will report to an Assistant or Deputy City Clerk and perform highly complex administrative and analytical work. The incumbent is responsible for leading various Citywide projects, including but not limited to the implementation and/or upgrade for Citywide systems such as LaserFiche, NextRequest, Granicus, and DocuSign. This position will coordinate Public Records Act (PRA) Requests in coordination with the City Manager's Officer. Other responsibilities include agenda management, developing and posting City Council agendas, and assisting in the support of various boards and commissions throughout the City. Additionally, the incumbent will analyze proposed legislation, conduct research projects, writes agenda reports and coordinate activities of the City Manager's office with other City departments and outside agencies. This position may also support the City Clerk in managing elections. This position will assist in general office management and administration and may supervisor or act as a lead worker to staff.

As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Typical Duties

Specific job duties of this position may vary depending on the departmental location of the position.

Duties may include, but are not limited to, the following:
  • Manage professional, technical, clerical, and other lower level staff to include, prioritizing and assigning work; conduct performance evaluations; provide training; and making hiring, termination, and disciplinary recommendations. Evaluates training needs and workload balance for staff and prepares plan for implementation.
  • Prepare and monitor the department or division budget; prepare revenue estimates and forecast; prepare and monitor operating and capital budgets, grants, contracts and other financial transactions;
  • Analyze organization structures, functions, procedures, and practices; provide analyses and recommendations of various kinds and levels of services provided by City government and other budgeted resources; recommend process improvements.
  • Review and analyze policies and procedures to determine efficiency and effectiveness, both financially and operationally;
  • Conduct statistical analyses and apply information technology applications, spreadsheets and databases, to analyze and evaluate data;
  • Propose reasonable conclusions, effective solutions and potential options;
  • Write complete, concise reports designed to effect improvements and/or implement solutions;
  • Present report contents and provides constructive feedback to departments, organizations, functions impacted by the report;
  • Assist in the development and implementation of new and/or revised programs, systems, policies, and procedures
  • Create and manage project timelines; work with staff, other departments, and/or vendors/outside consultants to meet deadlines and achieve project goals;
  • Manage department or City-wide programs and projects with general direction;
  • Investigate, research and respond to assigned complaints, issues or concerns raised by the public or employees, and propose responses and/or resolutions for review and acceptance by City Manager or senior management;
  • Perform monitoring, review and analysis of procedures, plans, contracts, processes, guidelines, and instructions to ensure compliance with departmental policies and Federal, State, and City regulations;
  • Analyze and report on the effects of recent legislation and case law on assigned areas of responsibility;
  • Effectively explain and clarify departmental and City policies, procedures, and programs to City staff, elected officials, other agencies, businesses, and the general public as required;
  • Serve as staff liaison, as assigned, to City Commissions and/or committees;
  • Represent the City and the department in interdepartmental, interagency, community, and/or professional organization projects, meetings, and events;
  • Maintain, as directed, relations with governmental jurisdictions, organizations, associations and other external groups, making personal appearances as necessary;
  • Perform other work as assigned.

Minimum Qualifications

Education and Experience:
  • Graduation from an accredited college or university with a bachelor's degree in Public Administration, Business Administration or closely related field; AND
  • Three (3) years of responsible professional journey-level experience in public administration which may include systems and procedures, budget, fiscal program and project coordination, or human resources program.
Acceptable Substitution:

Possession of an appropriate, valid California Class C driver's license is required at time of appointment and for duration of employment.

Desirable Qualifications:
A Master's degree in Public or Business Administration or closely related field is desirable.

Other Requirements:
Must be able to perform all of the essential functions of the job assignment.

Conflict of Interest:
Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100.

Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to test.

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

Knowledge, Skills, and Abilities

Knowledge of:
  • Area of assignment;
  • Major principles, practices, methods and techniques of administration relating to at least one of the following: general management, budgeting, human resources, or financial;
  • Principles and techniques of narrative report writing;
  • Analysis of statistical data;
  • Principles and practices of supervision;
  • Organization and function of city government;
  • Principles of contract administration
  • Principles of project and program management;
  • Workload planning; and
  • Environmental and office safety practices, procedures and standards, e.g. OSHA, Federal, State and local rules and regulations.
Ability to:
  • Organize, analyze and evaluate tangible and intangible complex data soundly and impersonally;
  • Make recommendations on difficult issues;
  • Conduct independent, original research based on sound analysis and leading to appropriate recommendations to resolve specific issues, complaints or problems involving individuals or organizational units;
  • Present statistical and narrative reports or correspondence including recommendations clearly, concisely, logically, accurately and convincingly in oral and written form;
  • Speak effectively before groups;
  • Establish and maintain tactful and constructive relationships by collaborating with City employees including elected and senior officials and managers, the general public, and other governmental representatives;
  • Work effectively and coordinate multiple projects and complex tasks simultaneously in time-sensitive situations and meet deadlines;
  • Plan, prioritize, and manage work for staff assisting with assigned programs or projects;
  • Administer major programs;
  • Negotiate and administer contracts;
  • Establish and maintain accurate and compliant records;
  • Understand, interpret, and apply rules, standards, or procedures and persuade others to accept or adopt recommendations;
  • Formulate reasonable and effective conclusions;
  • Conduct thorough investigations, determine methodologies and obtain basic data necessary to evaluate solutions to complex problems and issues with multiple variables;
  • Train, supervise, and evaluate assigned staff and their work; and
  • Walk or stand for extended periods of time and bend, stoop, crawl, climb, and lift as necessary to perform assigned duties.
Works under the supervision of the City Manager, Assistant City Manager, department head or assigned manager.

Supervises professional, technical, clerical and other staff as assigned.

Additional Information:
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write "see resume or personnel file.") To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the "Apply Now" feature on the job announcement at This position is posted open until filled. A first review of applications will be on Thursday, June 3, 2021.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or

Job Address

Santa Clara, California United States View Map