Telephone Systems Analyst, Instructional and Information Technology Services (2021-1686)

  • Cal State University (CSU) San Marcos
  • San Marcos, California
  • Sep 28, 2021
Full Time Information Technology and Communication Services

Job Description

Telephone Systems Analyst
(Information Technology Consultant - Career)
Instructional and Information Technology Services

As a member of the Telephone Services Group, the incumbent is independently responsible for the administration and maintenance of the university's MiVoice MX-One phone system and AVST voicemail system. The position also supports Mitel, Aastra and other desk phones, as well as Mitel and Teams softphones, and participates in the planning, design and implementation of strategies to best support the campus with innovative strategies on how to use voice technology to improve campus communication. The incumbent is responsible for providing technical support for campus phone infrastructure to faculty and staff, as well as maintaining the content of the work order databases within Telephone Services.

Full-time, probationary position with benefits.

Opening Date: April 30, 2021

This position is open until filled with a first review of applications beginning May 31, 2021. For assurance of full consideration, applications and supporting material should be submitted by 11:59pm on May 30, 2021.

Application requires answers to supplemental questions.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.


California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Closing Date/Time: Open until filled

Job Address

San Marcos, California 92096 United States View Map