Student Engagement Coordinator (499871)

  • Cal State University (CSU) San Jose
  • San Jose, California
  • Jun 01, 2021
Full Time Education and Training

Job Description


Job Summary

The Student Engagement Coordinator is charged with developing and creating an environment that promotes the positive growth and development of students who affiliate with Greek letter organizations in order to provide an integral and productive co-curricular learning experience in the department of Student Involvement. The position works closely with other Student Engagement Coordinators to advise both organizational leaders and members involved in SJSU's Greek organizations and offers relevant programming in support of their leadership and organizational needs. Specifically, this position will advise two of the four councils currently at SJSU: Interfraternity Council (IFC), Panhellenic Council (PHC), National Pan-Hellenic Council (NPHC), and United Sorority & Fraternity Council (USFC).

Key Responsibilities
  • Advise Greek student organizational leaders on university compliance policies regarding budgets, student organizational policies, and program regulations
  • Serve as a resource for community building, scholarship, new member education, wellness, risk management, crisis intervention, sexual assault prevention, chapter expansion, student conduct and policy development, and program development
  • Develop and maintain collaborative relationships with fraternity and sorority community constituents including inter/national headquarters staff, local advisory leadership, the neighborhood/community, faculty/staff advisors, alumni and parents to advance the mission and values of the Greek community
  • Coordinate the formal and informal recruitment and membership intake processes for Greek-letter organizations
  • Coordinate eligibility/grade collection, verification, analysis, and improvement initiatives
  • Support Greek organization advisors by providing the necessary tools to successfully advise groups (trainings, informational meetings, newsletters, policy updates/reminders, etc.)
  • Facilitate leadership development opportunities and officer transition programs for the fraternity and sorority communities
  • Implement assessment methods and tools consistent with the CAS (Council for the Advancement of Standards in Higher Education) standards to track Greek community growth and development at SJSU
  • Ensure compliance with the SJSU Code of Conduct and other SJSU applicable documents
  • Support program planning and implementation for Greek letter organizations (i.e., council specific recruitment events, educational programming for Greek chapters, Greek Banquet, Homecoming, etc.)
  • Support other Student Engagement Coordinators in various programs and events including but not limited to student organization fairs, leadership development, recruitments, informational sessions, mixers, etc.
  • Work collaboratively with campus partners to market and outreach programs and events and programs to SJSU student leaders and general student population
  • Provide program support for Students Involvement, Campus Life, and Division of Student Affairs sponsored programs and events including but not limited to Weeks of Welcome, Homecoming, Finals Programming, etc.

Knowledge, Skills & Abilities
  • Ability to advise Greek life, including leadership and/or advisory role with fraternity or sorority organization and membership in an (inter)national fraternity/sorority
  • Knowledge of student transition and development theories
  • Ability to advise multiple student organizations, particularly fraternities and sororities
  • Ability to apply compliance issues relevant to Greek organizations (i.e., hazing, alcohol, recruitment, Title IX, etc.)
  • Ability to initiate, plan, implement, and evaluate events as well as ongoing programmatic efforts
  • Ability to work both independently and with groups to assess needs, develop strategies and implement programs
  • Ability to develop and implement strategic planning and outcome driven assessment efforts
  • Ability to work collaboratively with students, faculty and staff in a wide variety of university committees, departments and/or student organizations to develop and implement programmatic initiatives
  • Ability to effectively train, develop and advise student staff
  • Ability to work well with a diverse population of students, faculty, and staff
  • General knowledge of diversity issues as it pertains to students and a campus environment
  • Excellent written, oral, interpersonal, organizational, and event planning skills
  • Excellent customer service and public relations skills
  • Knowledge in program scheduling and content development, facilities reservations, informal 1:1 or group advising of students or student groups
  • Ability to carry out a variety of professionally complex assignments without detailed instructions; and handle multiple work priorities, organize and plan work and projects
  • Ability to assist with resolving interpersonal issues affecting clubs or student organizations
  • Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior
  • Ability to have independent judgment and specialized analysis
  • Ability to collect, analyze, and present relevant findings to inform program improvements
  • Ability to write and compose various types of communication, create promotional materials and presentations
  • Strong computer skills including familiarity with the Internet, and graphic design and publishing software
  • Knowledge of software applications such as word processing, spreadsheet, and database management
  • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies

Required Qualifications
  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
  • Three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Preferred Qualifications
  • Master's Degree in Student Affairs/higher education, Counseling, public administration or other related field.
  • Experience with supporting and advising students on a college campus
  • Experience with programming and event planning
  • Experience with collaborating with campus partners


Classification: Student Services Professional III
Anticipated Hiring Range: $4,691/month - $4,750/month
Salary Range: $4,691/month - $6,683/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: April 9, 2021 through May 3, 2021. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Closing Date/Time: Open until filled

Job Address

San Jose, California United States View Map