Leadership Success & Career Advisor (Student Services Professional III) - Career Services & Leadership Development (499809)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • May 11, 2021
Full Time Education and Training Human Resources and Personnel

Job Description


Working Title

Leadership Success & Career Advisor

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Career Services & Leadership Development

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday; 8:00am to 5:00pm

Anticipated Hiring Range

$4,691.00 to $4,851.00 per month ($56, 292.00 to $58,212.00 annually)

Salary is commensurate with experience.

Position Summary

Under the general supervision of the Associate Director of the Office of Career Services & Leadership Development (CSLD), the Leadership Success & Career Advisor performs highly complex professional student services work including: providing leadership and coordination of signature leadership development offerings including but not limited to the President's Leadership Fellows Program (PLFP), Gator Leadership Circle (GLC) Program, and other workshops geared towards developing leadership skills; scheduling, room reservations, ordering supplies, marketing/outreach, event registration, check-in/out procedures and evaluation; providing comprehensive career and leadership development advising; making appropriate referrals to campus resources as necessary; administering and interpreting career inventories and utilizing various career development tools including, but not limited to the StrengthsFinder, the Strong Interest Inventory, and other career assessments; assisting in the use of current technologies associated with the career planning/development process, including Occupational Outlook Handbook, O*Net, Linkedln, Handshake Job Platform and other technologies that may become available; supporting activities related to retention and career planning, and academic major selection; developing and offering presentations on career-related topics/issues such as major and career decision making, academic and career planning, resume/cover letter writing, internship and job search strategies, interviewing strategies, and graduate/professional school; providing specific presentations and workshops as requested by faculty, staff, and student organizations; assisting as needed with department events including the Part-Time Job Fairs, Grad School Fair, Career Fairs, On-Campus Interview Program, and Employer Information Sessions; executing on the planning and any outreach that includes the use of Handshake and the various social media outlets utilized by CSLD training student assistant(s) and intern(s) assigned to the area as required; conducting student outreach and marketing efforts; and writing, updating, and contributing to publications including website, social media, handouts, career guides, and newsletters.

Position Information

Leadership Success & Development
  • Proactively develop and implement strategies designed to increase student and alumni participation in leadership opportunities on campus;
  • Strategically identify and build relationships with on-campus partners to identify opportunities that will lead to improved engagement with CSLD and its offerings;
  • Work with CSLD leadership to develop marketing strategies for the enhancement of other areas which includes, but not limited to: career fairs, and class/organization presentations;
  • Collaborate with faculty/staff to increase and improve CSLD's leadership development offerings to students and alums;
  • Facilitate relationships between SAEM peers and Alumni Relations team to expand our reach and service offerings;
  • Collaborate with supervisor to create/revise policies, ensure timely approvals of all events and registrations in Handshake;
  • Actively communicate concerns or requests for additional information to CSLD leadership on a consistent basis; and
  • Maintain up-to-date knowledge of recruiting and market trends to share regularly with all staff members.

Leadership and Internship Programming Coordination
  • Work closely with supervisor to plan, coordinate, promote, advertise, and market all aspects of major, campus-wide leadership development, career and department events;
  • Oversee logistical planning of leadership development events and/or workshops. Assist as-needed in other department events including, but not limited to, the Fall and Spring Part-Time Job Fairs, Graduate and Professional School Fair, Fall and Spring Career Fairs;
  • Manage all aspects of the leadership development programs in Handshake and other social media platforms;
  • Ensure that all web and email content is accurate and up-to-date;
  • Collaborate with supervisor, CSLD Director, and staff to create, customize, and execute content and outreach material as-needed;
  • Coordinate department participation in programs and events including, but not limited to, New Student Orientation, GatorFest, student life events, and special tabling events;
  • Work collaboratively with other department staff in planning specialized events;
  • Recruit, train, and oversee leadership development interns;
  • Collaborate with campus partners in marketing internship opportunities in the department;
  • Assist the student in attainment of goals and objectives for internship;
  • Develop clearly defined objectives/goals related to the professional goals of the student's academic coursework;
  • Provide necessary training, one hour of weekly supervision and routine feedback on performance and expectations; and
  • Provide written evaluation of student a minimum of two times: mid and end of semester.

Career Advising & Workshops
  • Advise students and alumni via one-to-one sessions on complex career issues and individual career development plans that may include critiquing resumes, cover letters, other job search correspondence, and practicing interviewing skills; •
  • Equip students with the tools necessary for them to make career plans and understand the work world by facilitating awareness of their work related strengths, interests, and values;
  • Prepare students for finding suitable employment by enhancing their job search skills and capacity to express the relevance of strengths to employers;
  • Administer and interpret career tests including but not limited to StrengthsFinder and the Strong Interest Inventory to enable career decision making for students and alumni;
  • Develop career services and career counseling approaches that are founded on student learning outcomes for a changing student populations including underrepresented students, non-traditional students, and returning students;
  • Foster relationships with the employer community to provide students with
  • Consult and collaborate with College Deans, Department Chairs, Academic Program Directors, faculty, staff
    and students in developing academic-related, disciplined-focused career programs and facilitating career
    modules in academic classes;
  • Coordinate the acquisition, maintenance, and dissemination of information regarding career fields,
    employment opportunities, and specific employers for full-time, part-time, internship, and work-study
  • Develop and facilitate career development presentations and workshops (resume, interviewing, job search,
    Linkedln, etc.);
  • Develop brochures, tip sheets, and other career-related materials with the assistance of the marketing team;
  • Assess and evaluate students' level of self-awareness as it pertains to their career development;
  • Consult and collaborate with College Deans, Department Chairs, Academic Program Directors, faculty, staff
    and students in developing academic-related, disciplined-focused career programs and facilitating career
    modules in academic classes;
  • Maintain employment-related relationships with Bay Area employers by encouraging companies to employ SF
    State students/alumni and to participate in Career Center programs; and
    Facilitate employer contact with specific faculty and academic programs within the colleges.

Social Media
  • Knowledge of traditional and digital marketing on social media platforms (Instagram, LinkedIn, Facebook and
  • Knowledge of Hootsuite;
  • Create and design visual content for social media accounts;
  • Analyze and interpret data;
  • Provide managers with overall view of department's social media performance against goals;
  • Create and execute campaigns, and drive traffic to platforms; and
  • Ability to write copy for social media posts and ads.

Department and Campus Collaboration
  • Assist in the implementation of the CSLD fairs and activities including, but not limited to, two annual career
    fairs, the part-time job fair, the graduate school fair, and other Dean of Students/Student Affairs & Enrollment
    Management related large-scale events;
  • Promote and serve at all major campus-wide career events (Career Expo, Grad School Fair, etc.);
    Coordinate volunteers from student organizations to help organize and implement career events and
  • Assist with coordinating logistical arrangements and student participation;
  • Attend campus events and meetings, which may include some nights and weekends;
  • Assist with outreach to various campus stakeholders; and
  • Represent the department as a member of campus-wide committees.

Other Duties as Assigned

At All Times
  • Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct
    for a Multi-Cultural University (P30D); and
  • Demonstrate safe work practices for oneself, others and the office environment.

Minimum Qualifications

Knowledge and Abilities:

The following knowledge and abilities as well as those listed at the lower levels in the
Student Services Professional series are required for appointment into this classification.
Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices
and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the
program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the
ability to rapidly acquire such knowledge of the organizational procedures and activities of the specific campus to
which the position is assigned. Working knowledge of student services programs outside the program to which
immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and
in groups on complex student-related matters; determine appropriate courses of action and proper techniques to
utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and
evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze
and define the problem, draw valid conclusions and project consequences of various alternative courses of action;
carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain
cooperative working relationships with a variety of individuals.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of three
years of progressively responsible professional student services work experience. One year in the program area to
which assigned may be preferred but is not required.

A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one
year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance
may be substituted for the three years of experience for positions with a major responsibility for professional career or
personal counseling.


Equivalent to graduation from a four-year college or university in a related field, including or supplemented
by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications
  • General knowledge of, or the ability to quickly learn the practices, procedures and activities of a University Career
    Services & Leadership Development office;
  • Particular knowledge of California and the California State University (CSU), SF State University (SFSU) higher
    education environment;
  • Knowledge of Student Development, Student Affairs, and Student Services in higher education;
  • Demonstrated ability to provide individual and group career advising to a diverse student population;
  • Demonstrated ability to establish and maintain effective rapport with under-represented communities in culturally
    responsive/inclusive manner;
  • Experience working with college students/alumni on career and leadership development issues;
  • Master's Degree is highly preferred;
  • Knowledge of career and leadership development issues experienced by diverse populations including students
    with disabilities, LGBTQ+, ethnic minority, economically and educationally diverse students;
  • Demonstrated experience with supervising student employees and interns;
  • Experience in effective program design, planning, and implementation of a major project or activities targeting
    under-represented students and prospective students, including both first-time freshmen and transfer students;
  • Knowledge of a wide-range of communication and design applications, including Handshake, Gator Connect, Big
    Interview, Microsoft Office Suite, Adobe Spark, Canva, email, and all social networking applications;
  • Ability to establish and maintain cooperative working relationships with individuals across different communities
    while carrying out a variety of professionally complex assignments;
  • Ability to accurately answer student and campus partner questions regarding career and leadership development
    programs; and

Core Competencies - embody the following competencies:
  • Bias toward collaboration and teamwork;
  • Effective communication skills across a variety of venues;
  • Customer/Client Focus with an emphasis in problem solving and resolution;
  • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence; and
  • Diversity and inclusion.


The incumbent must be able to competently interact with a culturally and ethnically diverse population of students,
faculty and staff. The incumbent is a student advocate for the Office of Career Services & Leadership Development
and the Student Affairs & Enrollment Management cabinet area. Some travel to sites off-campus and work on
weekends and evenings may be required. Extended periods of the day may be spent in an office, working at a desk on
a computer, or at meetings. The incumbent facilitates presentations on a regular basis.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

Additional Information


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Closing Date/Time: April 4, 2022

Job Address

San Francisco, California 94132 United States View Map