• Los Angeles, California
  • May 11, 2021
Full Time Administration and Management non-profit management
  • Salary: $60,318.72 - $81,281.52 Annually USD

Job Description



Filing begins on January 23, 2021 at 8:00 am PT and will remain open until the needs of the service are met and is subject to closure without prior notice.

Directs a large volunteer program of a County facility or department.

Positions allocable to this class are distinguished by their responsibility for the administration of a large volunteer program, including planning, developing, promoting, and coordinating the program's service activities. Positions allocable to County medical facilities are further distinguished by their reporting to an Administrator without a higher-level volunteer program director to provide technical supervision, or at the Los Angeles County-University of Southern California Medical Center, is responsible for implementing a very large volunteer program at General Hospital under the general direction of the Volunteer Programs Director, Medical Center. Positions within this class require incumbents to exercise a thorough knowledge of volunteer program planning, development, and implementation. Positions also require refined written and oral communication and public relation skills for such things as speaking before community service groups, agencies, colleges, and preparing articles of the news media regarding volunteer program activities and the need for volunteers and donations.
Essential Job Functions
Advises administrative and medical staff on existing volunteer programs and confers with them to determine the need for new programs.

Plans, develops, promotes, and carries out new volunteer programs.

Evaluates existing volunteer programs and initiates and implements changes, as necessary.

Establishes volunteer program policies and procedures and ensures that volunteers comply with such policies and procedures.

Recruits, trains, orients, counsels, disciplines, evaluates, and prepares various reports on volunteers and volunteer groups.

Acts as advisor to auxiliary volunteer and community service groups; assists in planning and coordinating their activities, and acts as liaison between such groups and County personnel.

Speaks before community service groups, agencies, colleges, and universities, and prepares articles for the news media and public affairs programs regarding volunteer program activities and the need for volunteers and donations.

Receives requests for volunteers or donated supplies and equipment, and determines priorities, based on greatest need, for the distribution of such donations.

Supervises volunteer assistants or coordinators, clerical personnel, and volunteers engaged in program activities.

Maintains volunteer attendance records.

Prepares the volunteer services budget.

Plans volunteer recognition ceremonies for individual volunteers and service groups.

Attends staff meetings and professional meetings and conferences.
Four years of full-time experience* in a volunteer program in an animal welfare agency, two years of which must have been in an supervisory capacity.

*Full-time experience is evaluated on the basis of a 40-hour work week. Part-time experience will be evaluated and prorated accordingly.

OUT-OF-CLASS EXPERIENCE: Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff's review of applicant's qualifications.

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

2 - Light: Occasional light lifting up to 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

Experience promoting diversity, equity, and inclusion.
Additional Information
This examination will consist of two (2) parts:

Part I: A multiple choice test, weighted 70%, measuring the following areas: Deductive Reasoning, Management Judgment, Willingness to Learn, Demonstrating Empathy, Working Relationships, Sharing Knowledge and Guidance, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, Working to High Quality Standards, Adapting to Change, Controlling Emotions, Achievement, Responsibility, and Management Potential.

Part II: An evaluation of Training & Experience, weighted 30%, measuring the following areas: animal welfare volunteer programs experience; areas of responsibility in animal welfare volunteer programs; supervisory experience; experience promoting diversity, equity, and inclusion; and software skills, based upon information provided in the application and supplemental questionnaire.

Candidates must meet the Selection Requirements and achieve a combined passing score of 70% or higher on Part I and Part II of the examination in order to be placed on the eligible register.

  • Applicants that have taken identical tests for other exams within the last 12 months will have their responses for the identical test part(s) automatically transferred to this examination.
  • This examination contains test parts that may be used in the future for new examinations. Your responses will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least 12 months.

Test Preparation:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/. Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.htm

NOTE: Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add sperez@animalcare.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , no-reply@proctoru.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component .
Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Applications will be processed on an as-received basis and promulgated to the eligible register accordingly.

Eligibility Information:
The names of candidates receiving a passing score on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility.

Special Information:
Appointees may be required to work any shift including evenings, nights, weekends and holidays.

Vacancy Information:
The resulting eligible register for this examination will be used to fill vacancies within the Department of Animal Care and Control.

Application and Filing Information:

Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using this website.

All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.

Utilizing VERBIAGE from the Class Specification and minimum requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be disqualified.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Resumes may be added to your application but cannot be substituted for the Experience portions of the County application nor for the completion and submission of the supplemental questions. If your application is incomplete, it will be rejected.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Department Contact Name: Sandra Perez
Department Contact Phone: (562) 256-7102
Department Contact Email: SPerez@animalcare.lacounty.gov
ADA Coordinator Phone: (562) 256-7101
Teletype Phone: (800) 899-4099
California Relay Services Phone: (800) 735-2922
Alternate TTY Phone: (800) 897-0077
Closing Date/Time:

Job Address

Los Angeles, California United States View Map