Essential Functions: These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed.
Provide hardware and software support, installation and implementation within a Windows Client/Server environment. Some tasks include add/remove/modify users, create exchange server mailboxes, reset passwords, and set user and folder-based permissions.
Provide hardware software support for Windows users. This will include complex troubleshooting of both software and hardware.
Provide Hardware and software support for LAN/WAN equipment. This will include troubleshooting complex issues, working with vendors, implementing and supporting equipment.
Monitor system activity and performance of LAN, Windows, servers and networking systems.
Administer latest Exchange server. This will include changing settings, adding and deleting users, backup and restoring mail, and general maintenance.
Provide support and administer a vmWare 6.0 or later environment, including creating and managing guest VM's.
Using Veeam, schedule and administer daily back-ups of Windows servers and network environment.
Assist Computer Operations and Networking Supervisor and staff in completing special projects such as: upgrading vmWare environment, upgrading Windows server OS, upgrading or implementing Exchange environment and investigating complex system issues.
Assist users with installations and upgrades, investigating, trouble-shooting and answering related technical questions.
Act as a liaison with City staff, external customers, and vendors.
Perform related duties as required.
SALARY EFFECTIVE JULY 2021:
- up to $110,892 annually (salary range: $82,752 - $110,892)
- up to $122,256 annually (salary range: $91,236 - $122,256)
*Effective July 2022: 2% Salary Increase will be applied
**Due to recent budget reductions, employees in these classifications are required to furlough 104 hours between June 21, 2020 and June 18, 2021. New employees will have their required furlough hours prorated based on hire date. There is currently 1 (one) full-time vacancy JOB SUMMARY:
Under general supervision, performs a variety of Information Technology (I.T.) technical support functions related to systems maintenance, data center operations, the maintenance of local area networks (LANs) and telecommunications systems, the administration of personal computer workstations, and security administration; and performs related duties as required. CLASS CHARACTERISTICS:
This position receives direction from the Computer Operations and Networking Supervisor. Depending upon the type of assignment, the employee can work independently or in support of I.T. staff and end users to maintain computer hardware, work stations, operating systems and provide support to the City's network infrastructure. May be required to work other than regularly scheduled work hours as operational needs arise. This position is part of a rotating after hours standby schedule that supports public safety operations. APPLICATION AND SELECTION PROCESS:
All applicants must complete an online City application and supplemental questionnaire. This recruitment may close at any time without notice, therefore prompt application is encouraged.The first application review date of February 25, 2021 has passed, the next application review date is to be determined.
Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete.
Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to, the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list.
Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the online application process). Notifications will be sent to the email address that is listed on your online application.
All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (Live Scan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen).
Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice.