Community Safety Analyst (Temporary Management Analyst II) - Neighborhood & Community Services

  • City of Tacoma, WA
  • Tacoma, Washington
  • Apr 03, 2021
Full Time Administrative Analysis and Research Community and Economic Development Public Safety
  • Salary: $72,800.00 - $93,329.60 Annually USD

Job Description

Position Description

The Neighborhood & Community Services Department is recruiting for a temporary position of Community Safety Analyst, Management Analyst II . This is a project-based position, working at the direction of the Neighborhood and Community Services Director, with a heavily matrixed relationship to the City Manager's Office. The position is intended to provide support and policy analysis for several initiatives and programs related to community safety and transformation. This position will directly contribute to organizational efforts to ensure alignment with Council priorities and objectives of Resolution 40622. The position will collaborate with others and work independently to identify programmatic needs, analyze trends and opportunities, and recommend strategy to department and organizational leadership. This position will also serve as a liaison to organizational leadership, tracking activities across multiple City and community stakeholder groups.

Applicants must demonstrate an understanding of cultural responsiveness, change management, government systems, data analysis, program development, research, best practices, public speaking, community engagement, outreach, facilitation, and the procurement process. This position requires an ability to adjust and balance multiple priorities to meet tight deadlines, as well as ability to navigate complex processes with minimal oversight, and be accustomed to managing ambiguity.

The work environment is fast-paced and dynamic, requiring the ability to establish and sustain collaborative internal and external working relationships.

Key Responsibilities include, but are not limited to, the following:
  • Perform research and analysis of community safety models across the country to inform the development and implementation of the City's Office of Community Safety.
  • Perform analysis of and make recommendations to NCS department leadership regarding key community safety programs including the encampment outreach, community engagement and removal process and use of site reclamation techniques.
  • Provide support to special projects related to implementation of Resolution 40622 and attend meetings of Community Police Advisory Committee, Heal the Heart Core Coordinating Team, Project Peace, and other bodies related to the implementation of transformation in direct support to the City Manager's Office.
This temporary position requires advanced understanding of project management, developing strategic approaches for leadership consideration, policy and procedure development, and successful collaboration with multiple social, cultural, and/or economic groups, in support of the diverse community we serve.

The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits.

City of Tacoma Commitment to Diversity and Inclusion
We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences, because we know that Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our most important goals is for the City of Tacoma workforce to reflect the community it serves, and this goal is in service of our greater vision for Tacoma to be an inclusive and equitable place to live, work, and play.


Bachelor's degree typically required. Master's degree preferred. Generally requires 3-4 years of experience:
  • Planning and community development
  • Project implementation
  • Strategic planning and visionary implementation
  • Complex community and stakeholder engagement projects
  • Conducting research and analyzing policies, laws, rules, or regulations

Knowledge & Skills

Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions, make proper recommendations and prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication.

Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records and various other forms of pertinent information in an organized and professional manner.

Problem Solving
Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges.

Communications Effectiveness
Effective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Makes excellent customer service the standard, responding to changing customer needs, and helping customers implement complete solutions.

Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Maintain current knowledge of industry by reading and interpreting applicable ordinances, rules, regulations, practices, policies and procedures.

Program Management
Appropriately prioritize and concurrently provide guidance and consultation on multiple programs, integrating many factors into decisions, and ensuring that work progresses toward achieving goals and objectives.

Selection Process & Supplemental Information

Interested individuals should apply online and attach a detailed resume and cover letter describing your experience and capacity as it relates to the responsibilities of this position. Applicants who have the strongest backgrounds related to the responsibilities of this position may be invited to participate in the interview process. Appointment is subject to passing a background check.
NOTE: Applications received without the required resume and cover letter may not progress in the selection process.
Our City:
With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, our schools are exceptional and our housing is affordable.

When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance, the potential for flexible work schedules (with some job classifications), continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. Discover how the City of Tacoma can make your next career move part of our combined destiny:

The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Recruitment Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NeoGov application process, or questions regarding this job announcement, please contact the Human Resources office at 253-591-5400 by 4:00pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. ( For technical difficulties using the NeoGov system , call the applicant support line at 1-855-524-5627 between 6:00am and 5:00pm Pacific Time.)
Closing Date/Time: 5/10/2021 5:00 PM Pacific

Job Address

Tacoma, Washington United States View Map