Director, Risk Management (MPP II) (63076)

  • California State Polytechnic University Pomona
  • Pomona, California
  • Mar 04, 2021
Full Time Administration and Management Risk Management and Insurance Claims

Job Description

Type of Appointment: Full-time, Management Personnel Plan (MPP II)
Salary Range: Commensurate with Qualifications and Experience

Recruitment Closing Date: Open Until Filled
REQUIRED (All candidates must submit the following)

An on-line application

A letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement

A current résumé or curriculum vitae

Three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position.

The Risk Management office is charged with protecting both the human (faculty, staff, students, and guests) and the physical assets of the university. Risk Management serves in a consultative role in identifying, managing, and mitigating risks to the University.

Risk & Insurance Programs and Claims Against the University
Working closely with the Senior Associate Vice President of Facilities Planning and Management (SAVP FPM), manages and implements the various system- wide liability insurance programs and coverages (24 total) provided and negotiated by System-wide Risk Management and by Alliant Insurance Services, the insurance administrator for the CSURMA.

Knowledge and understanding of the insurance coverage programs offered, when the coverage applies and, depending on the program or policy, purchase coverage as warranted. System-wide insurance programs include, but are not limited to: AIME, Aviation, Rocketry, Cyber Liability, Foreign Travel (FTIP), Inland Marine, Fine Arts, PAI, Property, Special Event, Student Travel Accident, SAFECLIP, SPLIP, etc. Note that some coverages are purchased individually while other policies require specification of coverage in a contract or agreement.

Conduct an annual audit of campus Property Schedule. Add new buildings to property schedule as construction is completed and when turned over to the campus.

Collaboratively work with System-wide Risk Management and when applicable Campus Counsel to review claims filed against the University; investigate, gather, and secure information (Police Report, statements, photos) and evidence regarding the incident; provide settlement recommendations to the SAVP FPM. Attend Hearings and Arbitrations as needed.

Participate in campus audits and collaborate with those involved to provide a response to questions related to risk management as well as to provide assistance and expertise in crafting a response or developing a procedure in response to an audit finding.

Review, assess, recommend, and purchase Special Event Insurance for on- campus events. Review contracts requiring Certificate or Evidence of Insurance and request Insurance Certificates from Alliant.

Risk Assessment and Risk Transfer
Collaboratively work with Colleges, Departments, Student Clubs and Auxiliary Organizations (Foundation and ASI) to identify areas of potential risk and make recommendations to mitigate the identified risks. Evaluate, identify and recommend when insurance should be purchased, and/or the safety measures that should be implemented. Recommend/Advise when an activity/event cannot go forward.

The Director of Risk Management works with:
Environmental Health & Safety to identify, evaluate and correct or mitigate safety- related concerns and recommend safe practices and on-line training when applicable.

Procurement Services to review insurance and indemnification in contracts. Also, to discuss and recommend the need for an agreement or MOU in specific circumstances.

Academic Affairs to review, make recommendations and/or provide Risk Management approval for grant proposals where there is a risk management related concern. As new advances in industry and technology occur, such as UAVs/UAS's, the Director of Risk Management provides guidance and recommended guidelines for safe practices, information on new CSU insurance products/programs, while also working with campus Counsel in on adhering to Federal and State Agency requirements.

All Divisions and Student Clubs/Organizations to review and provide recommendations regarding the need to purchase insurance, have participants sign a Release of Liability, general risk consultation for Foreign Travel, Special Events/Activities, Fieldtrips, Internships, Service Learning, Volunteers, etc.

Auxiliaries (ASI and Foundation) on shared student focused activities/events and student foreign travel.

Foreign Travel
Receives and processes Foreign Travel requests after approval from various signatories throughout the institution. Review and request insurance coverages under such programs as Foreign Travel Insurance for faculty, staff and students traveling abroad on university sponsored programs. Will develop and implement a timely reporting matrix for the institution for the timely processing of these requests.

Public Records Act (PRA) Requests and Information Requests
Manage Public Record Requests (PRA) and information requests and remain familiar with the PRA process and response requirements. Work collaboratively with the Office of General Counsel (OGC) to advise them of the request (requester and content); Send the initial response to the requester; Determine the department that holds the records and provide the department guidance and respond to questions that may come up during the process of gathering the records; Review the records provided to be certain that they are responsive to the request and that any personal or private information in the records has been redacted; Seek payment from the requester for any applicable payment of copied records; Collect payment as appropriate; Send the responsive documents to the requester. Throughout the process consult with OGC as needed based on the complexity and scope and potential sensitivity of the information requested.

State Vehicle Inventory, Vehicle Claims & Property Damage Claims
The campus Vehicle Inventory is tacked using the State of CA Fleet Assets Management System (FAMS) Report. Facilities Management, Auto Shop updates the FAMS system as vehicles are purchased and surveyed off. The Director audits the inventory annually and provides confirmation to System-wide Risk Management that the inventory is accurate and complete.

State/Campus vehicles are insured through the State Motor Vehicle Liability Self- Insurance Program (VELSIP) and claims are administered by the Department of General Services (DGS), Office of Risk & Insurance Management (ORIM). Vehicle claims are administered by DGS/ORIM. The Director reports accidents/claims and works closely with the DGS claims adjuster to resolve claims, i.e., collect damages or pay claims.

When campus property is damaged by a 3rd party the Director works with University Police to obtain a copy of the Police Report; with Facilities Management to obtain a copy of the work order and determine the total cost to repair the damaged property; with the 3rd party's insurance provider/claims adjuster to receive payment for the cost of recovery; and with the department that sustained the loss/damages to be certain that the appropriate account is credited when recovery is received from the insurance company. When the 3rd party does not have insurance the Director makes every attempt to contact the 3rd party and arrange payment for loss. If unsuccessful, files a claim in Small Claims Court and attends those proceedings as scheduled by the courts.

OMV Pull Notice, Defensive Driver Training, Department of Transportation Medical Exam and CHP Vehicle Inspection Programs.

Manage, provide oversight and coordination of these 4 programs related to monitoring employees who drive on State business and the maintenance of State vehicles.
-Ensure that employees meet compliance criteria prior to driving on State business. Notify the employee and the manager authorizing travel when an employee's privilege to drive on Statue business is suspended.
-Comply with DOT random medical exam process.
-Provide records upon request of CHP inspection.

Combination of education and experience required to perform the duties of the assigned position. A Bachelor's Degree and 2 years professional experience or the equivalent of 10 years professional experience in Risk Management. Knowledge of CSURMA insurance programs and coverages (aprox. 24) Knowledge of claims handling. Knowledge of MS Office Suite, and other software such as PeopleSoft. Excellent written and verbal communication skills. Make timely decisions. Ability to establish and maintain cooperative working relationship in a diverse multicultural environment.

Experience working in the CSU system in Risk Management Desired knowledge of iVos Claims Management Systems Software.

Salary is competitive and includes a comprehensive benefits package. Salary is competitive and commensurate with qualifications and experience. This is a Management Personnel Plan Level II position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, an excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance and retirement benefits.

This posting will continue to be available until the position is filled. For application information and materials, visit our website at and refer to Job ID #63076. All candidates must submit: (1) a formal University application (2) a letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement; (3) a current résumé or curriculum vitae; and (4) the names, titles, addresses and telephone numbers of three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position.

A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:

Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.

The person holding this position is considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.

Closing Date/Time: Open until filled

Job Address

Pomona, California 91768 United States View Map