ABOUT THE DEPARTMENT
Within the Office of Outreach, Recruitment and Educational Partnerships
DUTIES AND RESPONSIBILITIES
Reporting to the Presidential Associate for Community, Campus and Educational Partnerships, the Assistant Vice President for Outreach and Educational Partnerships is responsible for managing all programs within the department's portfolio, including domestic student outreach, campus Welcome Center, Residential Intensive Summer Education (RISE 1 & 2), CSU Super Sunday, and regional leadership summits. The incumbent serves as the HEERA manager for staff within the unit and is responsible for hiring, training, encouraging professional development opportunities, supervising, and evaluating staff within Student Outreach and the RISE Program.
Outreach Program Management
To support campus and CSU access, diversity goals, and enrollment targets; develop, implement, and assess the outreach, recruitment, marketing, and advertising plans for the domestic outreach undergraduate and graduate efforts. Plans should support campus and CSU goals and priorities as well as support academic targets. Plan and develop print and electronic media, and publications for promoting the University and communicating important information to prospective students, families, and other stakeholders. As appropriate, collaborate with the Director of Admissions and the Associate Director of Non-Resident Recruitment to plan and implement key application generation and yield programs.
Develop and establish campus outreach strategy, including the identification and prioritization of service high schools and community colleges. Identify priorities to outreach staff and assign them to service within an identified region. Within each area, set targets for application generation and yield activity based on previous year's data. Provide leadership, direction, and supervision for the development of campus tours, the development of effective tools for information collection, organization and distribution, the development of campus visit programs that reflect the enrollment outreach and marketing plan of the university that meet the needs of and interests of varied target populations and groups, the compilation, maintenance and distribution of information to students from several different campus entities as it relates to the federally mandated consumer information requirements, the marketing of prospective student services to multiple groups, the effective delivery of individual and group information sessions for visitors, and oversight for the production of media relevant to school relations and the multilingual and multi-modality Campus Tour Program.
The incumbent serves as the HEERA manager for staff within the unit and is responsible for hiring, training, encouraging professional development opportunities, supervising, and evaluating staff within Outreach, and the RISE Program. Develop and administer the budget for assigned units. This includes planning the budgets, ensuring funds are expended according to university or according to the grantor's policies, reporting of expenses, and ensuring funds are expended appropriately. Oversee inventory of departmental equipment and/or supply inventories and approve purchases and repairs as appropriate. Oversee the process by which physical space is assigned to staff to ensure equity and appropriateness.
Residential Intensive Summer Education (RISE)
Ensure implementation of high-quality student development summer transition programing for high school seniors and entering First-Time Freshmen. Manage fund expenditures, human resources, assessment and subsequent reports. Assist with the submission of new grants and work across divisions to identify external funding opportunities. Facilitates conversations between programs and the university, ensure program goals are aligned with university goals, assist the program to recruit students from targeted schools that align with university priorities, and identify/implement training and meeting opportunities between program staff and key campus partners.
Lead and support the mission of the university Welcome Center. Determine the appropriate narrative, tone and atmosphere for the Welcome Center and continuous evaluation of the following factors: brand graphic language, key messages, vernacular of campus architecture and operational needs. Lead opportunistically with respect to how this center communicates the values of the institution through the visitor experience.
The Assistant Vice President will seek out and manage strategic partnerships with external campus stakeholders and key campus departments and programs; will represent the campus and/or campus leadership at meetings and conferences, and to both respond to and inform campus leadership of relevant issues and concerns as raised by partners. As appropriate, responsibilities include identifying, researching, and Initiating contact with new and potential off-campus partners, matching potential partners with appropriate on- campus programs and services, and facilitating the involvement of campus faculty and staff in partnership efforts.
Planning and Reporting
Participate in department, divisional, and campus-wide planning efforts and goal setting conversations. Initiate, develop, implement, and assess administrative goals for supervised units to ensure compliance with campus goals and priorities as well as for effectiveness and efficiency. As a part of program planning, develop metrics and reports for each area within the portfolio. As appropriate or as requested, submit reports or provide briefings for key administrators on the activities of programs within the portfolio.
Contribute to division and cross-division initiatives and participate in campus leadership; serve as a member or leader of campus advisory committees and taskforces; participate in departmental and divisional meetings and professional development activities. Participate in CSU Systemwide Outreach Directors meetings and committees as well as ensure campus participation in CSU systemwide outreach initiatives. To accomplish all goals, the incumbent maintains effective working relationships with faculty, administrators, staff, and off-campus constituents and provide frequent communication to these constituent groups. The incumbent will coordinate with appropriate Student Affairs and Academic Affairs programs, including Enrollment Services units, Strategic Communications, the Office of Institutional Research, Associated Students, Inc., the academic colleges, and key campus administrators. The incumbent must keep current and keep the campus Informed about the federal, state, CSU, and other pertinent outreach issues/trends that impact students in higher education.
REQUIREMENTS OF POSITION
• Master's degree in a related field.
• Minimum of five years of experience in delivery of services/programs to students and external constituents.
• Minimum of five years of experience in managing outreach, recruitment, marketing and/or
• Must have excellent written and oral communication skills, outstanding interpersonal and social skills in interacting with a diverse population.
• Must have knowledge of higher education and enrollment management issues, policies and
practices; the ability to work independently; use good judgment, initiative and resourcefulness in planning and implementing work strategies and programs; lead and motivate staff and effectively present and articulate complex requirements and policies concerning enrollment services.
• Must be proficient in PC environment, word processing and simple databases. Must have the ability to manage change and the ability to use technology in the development of print, web and media publications.
• Must possess a broad knowledge of admission related practices in higher education.
• Must have demonstrated experience with computer databases.
• Must have organizational and motivational skills.
• Must have demonstrated strong communication skills; oral, written, and presentation.
• Must have a high level of energy, initiative, and enthusiasm.
• Must have demonstrated experience hiring, training, supervising, and evaluating professional staff.
• Must have demonstrated experience with budget management.
• Must be flexible and able to interact with persons from diverse backgrounds and cultures.
• Ability to implement, administer and assess programs in collaboration with multiple campus
• Planning and assessment skills.
• Must be able to work within strict deadlines, under pressure and to handle multiple tasks
simultaneously while ensuring that all objectives are achieved.
• Must possess knowledge of counseling techniques.
• Must have strong knowledge of higher education, admissions policies and processes as well as
enrollment management principles.
• Must be able to demonstrate group facilitation skills.
• Must be able to effectively interact with students with different learning styles and different levels of academic preparedness.
• Ability to drive to and attend various meetings, conferences, events, etc. both on and off campus on a daily and/or weekly basis to represent the university and selected community and professional initiatives.
• Ability to work after hours or during evenings and weekends at on and off campus events as needed.
• Must be able to respond to in-person, telephone, and electronic inquiries.
• Must have the ability to present and articulate complex and varied requirements, procedures and policies concerning admissions, recruitment, college readiness, multiple academic programs and the campus as a whole; resolve problems and identify alternatives.
• Must be able to design, develop and implement programs.
• Must have reliable transportation to perform outreach duties including a valid California driver'slicense and car insurance.
• Must be able to travel and work extended hours, weekends and evenings in support of CSU
systemwide and campus programs and services.
APPOINTMENT AND SALARY
Salary is competitive and includes a comprehensive benefits package. Salary is competitive and commensurate with qualifications and experience. This is a Management Personnel Plan Level II position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, an excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance and retirement benefits.
CLOSING DATE AND HOW TO APPLY
Review of complete applications will begin February 23, 2021 and will continue until the position is filled. For application information and materials, visit our website at www.cpp.edu/hr and refer to Job ID #63075. All candidates must submit: (1) a formal University application (2) a letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement; (3) a current résumé or curriculum vitae; and (4) the names, titles, addresses and telephone numbers of three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position.
A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: https://www.cpp.edu/campus-safety-plan.shtml
Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html
CONDITION OF EMPLOYMENT
The person holding this position is considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.
Closing Date/Time: Open until filled