SENIOR SOCIAL WORKER
In addition to performance-based merit increases, this position is scheduled to receive salary range increase on the following date:
Effective July 1, 2022 - 3.5% increase
Mandatory Employee Retirement Contributions will decrease on the following date:
Effective July 2, 2021 - 1.2% decrease
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment.WHAT WE DO
The County of Orange, Social Services Agency
(SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges.TRAITS WE ARE LOOKING FOR IN A CANDIDATE
SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly.WORK ASSIGNMENT
This recruitment will be used to fill current and future vacancies in the following programs:
Children & Family Service Programs
- Adult Services-Adult Protective Service
The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies and providing resources to clients when deemed appropriate.
- Family Self Sufficiency-Domestic Abuse Services Unit (DASU)
The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to:
- Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program
- Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation
- Continually assess risks of child abuse and communicate with the Child Abuse Registry
- Coordinate conferences, case plans, and supportive services with CMs and EESs
- Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities
- Complete case notes, DASU forms, and short summaries in the CalWIN system
- CFS Child Abuse & Adult Protection Hotline-The SSW in this program answers calls from the community regarding allegations of abuse/neglect to children and dependent adults. Assigned SSW's assess calls to determine if the report meets the requirement for investigation according to the law.
- CFS Court Programs -The SSW in this program represents Children and Family Services (CFS) in juvenile court and makes recommendations to the juvenile court regarding child reunification and the need for further court involvement and the family's case plan. This position may require travel to other counties or states, depending on the youth's placement location.
- CFS Emergency Response-The SSW in this program responds to and investigates of suspected child abuse/neglect from the community to determine if abuse or neglect has occurred and to ensure the safety and well-being of children. Emergency Response programs may require On-Call shifts for after-hours coverage.
In addition, depending on the needs of the department, some positions will be assigned to work in other program areas, such as; Voluntary Family Services, Orangewood Children and Family Center (OCFC), hotline staff, and placement and assessment. POSITION RESPONSIBILITIES
The essential functions of the position vary according to the program assignment, which includes but are not limited to:
- Write comprehensive report, such as: investigation, detention, pre-trial and status review reports
- Investigate allegations of abuse and neglect of elders and dependent adults, child abuse and neglect allegations
- Assess the harm and risk of a child, elder or dependent adult for neglect and abuse
- Work closely with children with ages from infant to 18 years' old
- Testify in criminal, probate, family law or juvenile court hearings
- Attend detention hearings
- Case management
- Work with stakeholders, such as: law enforcement, County agencies, lawyers, court officers, medical professionals, etc.
- Conduct follow up State mandated home visits/visitations
- Conduct unannounced visits when ordered by court
- Supervise SSW interns
In addition, depending on the work assignment, candidate's hired as a SSW may or will:
- Lift a child or transport a child to a designated location
- Respond to cases within Orange County as well as outside Orange County
- Sit for periods up to one hour or longer while driving to home visits or attending court hearings
- Climb flights of stairs during home visits
- Be exposed to unsanitary environments
- Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues
- Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients
- Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather
- Drive personal vehicle with a valid car insurance to drive within Orange County vicinity
Work schedules will vary depending on program needs. Some positions may work a 9/80 flex schedule. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department.SUPPLEMENTAL PAY
- On-Call (voluntary) pay
- Night shift differential pay
- Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay.
The ideal candidate will have experience and/or training assessing safety and risk to children or seniors. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies:
- Technology: Utilizing Microsoft Word, Excel, and Outlook. Learning new computer software/programs utilized by SSA.
- Client and Result Focus: Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplished.
- Record keeping and Confidentiality: Maintaining and safeguarding client's information for privacy.
- Investigation: Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and conduct an investigation in collaboration with law enforcement agencies.
- Critical Thinking, Decision Making and Fact Finding: Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted.
- Environmental Exposure Tolerance: Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals.
- Safety Focus: Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations.
- Adaptability and Attention to Detail: Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy.
- Handling Stress: Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions.
- Professional Integrity and Ethics: Willing to do the difficult but right thing.
- Listening, Oral Communication and Writing Skills: Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers.
- Relationship Building: Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks.
Please review the SSW minimum qualifications by clicking here
. TRAINING EXPECTATIONS
The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, including CORE and SWIT Training. Training may also include the Dependency Investigation training, which includes: Bypass Provisions, Negotiation, Testifying and Amending Petitions. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis.SPECIAL QUALIFICATIONS
Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child.RECRUITMENT PROCESS
Candidates are encouraged to take a Practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests
- Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step.
- Online Assessment: (Weighted 100%) The online assessment will be scored and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step.
Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.Veterans Employment Preference Policy, Effective 9/15/2020
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email
is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com
. FREQUENTLY ASKED QUESTIONS:
for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, please contact Marivel Chang at (714) 245-6111 or Marivel.Chang@ssa.ocgov.com
EEO INFORMATION Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.