HCA Program Supervisor II (Communicable Disease Control Division)

  • Orange County, CA
  • Orange County, California
  • Apr 17, 2021
Full Time Project Management
  • Salary: $67,891.20 - $91,478.40 Annually USD

Job Description

HCA Program Supervisor II
(Communicable Disease Control Division)

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective July 2, 2021 - 2.5% increase
Effective July 1, 2022 - 3.5% increase

Mandatory Employee Retirement Contributions will decrease on the following dates:
Effective July 2, 2021 - 1.2% decrease

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment will establish an open eligible list. This list will be used to fill current and future HCA Program Supervisor II positions within the Communicable Disease Control Division. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

This recruitment will open for a minimum of five days and then remain open on a continuous basis until the needs of the County of Orange are met. Qualified applicants are encouraged to apply immediately.

The deadline for the first round of consideration has been extended to Wednesday, December 9, 2020 at 11:59PM PST

The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, Public Health and Office of Care Coordination - is committed to meeting the health needs of the diverse Orange County community.

Public Health Services (PHS)is made up of the divisions described below and works with the community to assure a competent workforce, evaluate services, and conduct research:
  • California Children's Services
  • Clinical Services
  • Communicable Disease Control
  • Community and Nursing Services
  • Health Promotion and Community Planning
  • Public Health Laboratory


The Communicable Disease Control Division's (CDCD) medical directors, public health nurses, and epidemiologists investigate individual cases and outbreaks of reported communicable disease per the State of California Code of Regulations. The division monitors disease trends, and often provides current statistics and other information to doctors, hospitals, the public and news media.


This HCA Program Supervisor II position is responsible for leading Orange County's use and enhancement of California's COVID-19 electronic case investigation and contract tracing system (CalCONNECT). The division investigates individual cases and outbreaks of communicable diseases of public health importance in order to prevent their spread, monitors and analyzes trends in reportable communicable diseases, and provides information to community partners including doctors, hospitals, schools, the public and news media.

The HCA Program Supervisor II will provide oversight and direction to a team of Staff Specialists and other administrative staff responsible for data quality assurance, training and technical assistance for the agency CalCONNECT system.

Duties and Responsibilities
The Duties and Responsibilities for the HCA Program Supervisor II position include but are not limited to the following:
  • Lead Orange County's use and enhancement of California's COVID-19 electronic case investigation and contract tracing system (CalCONNECT)
  • Provide direction and oversight for all quality assurance activities as it relates to data collected and entered into CalCONNECT
  • Monitor CalCONNECT indicators as identified by the COVID program
  • Ensure timely production of data reports and summaries
  • Create data dashboards and other data visualizations as directed
  • Identify knowledge gaps and work with staff to provide appropriate CalCONNECT training to users
  • Create and update CalCONNECT user guides and other relevant training materials as needed
  • Function as Orange County's CalCONNECT liaison with the California Department of Public Health (CDPH) and CalCONNECT vendor
  • Strengthen internal and external partnerships to support effective CalCONNECT data management and overall use of the CalCONNECT system
  • Mentor and evaluate assigned personnel; provide or coordinate staff training; identify and resolve staff deficiencies; review the work of staff to ensure program goals and objectives are met
  • Lead and promote a culture of continuous quality improvement


The ideal candidate will possess four years of progressively responsible experience in the field of public health or healthcare informatics including two years of experience in a supervisory role. The ideal candidate will also possess an advanced degree in public health, public administration, healthcare informatics or a related field and have experience working specifically with CalCONNECT or other Salesforce based platforms. Experience using analytical statistical methods and statistical software such as R is highly desirable.

Furhter, the successful candidate will have extensive knowledge and/or experience in the following core competencies:

  • Public Health Knowledge | Experience
    • Understanding and implementation of program and policy developments surrounding relevant public health local, State, and Federal laws and legislations
    • Understanding and application of public health policies and best practices in areas such as communicable diseases
    • Developing Requests for Proposals/Requests for Applications and contracts
    • Monitoring contracts and correcting or mitigating contract performance issues or conflicts
    • Understanding and utilizing Microsoft Suite and/or comparable programs with advanced proficiency
  • Technical Knowledge | Experience
    • Management of data from disease investigations, or other sources
    • Evaluates analyzes and interprets investigation data within the CalCONNECT system
    • Develops and manages information systems to improve effectiveness of surveillance, investigation, and other epidemiologic practices
    • Understanding and applying complex statistical analysis
  • Leadership | Managerial Skills
    • Fostering a collaborative approach across all service functions that supports compliance and quality improvement efforts, provides information necessary for decision making and engages all levels of participants in contributing to the process
    • Supervising various levels of program, clinical and support staff as well as partnering with Human Resource Services on staff management issues
    • Training, developing, delegating assignments, evaluating staff performance, team building, and setting team objectives and standards with minimal direction and control
    • Working collaboratively with direct reports to align personal development and goal achievement with business objectives

  • Judgment | Decision Making Skills
    • Identifying and resolving technical issues and problems through good judgment and decision making utilizing technical expertise
    • Analyzing problems and proposing solutions while dealing with changing priorities

  • Fiscal Analysis | Budget Analysis
    • Conducting fiscal and budget analysis in a government setting
    • Understanding and applying budgeting and financial reporting systems or other financial data systems
    • Preparing and manipulating complex budget and/or financial spreadsheets
    • Researching, organizing, accurately interpreting and applying relevant data

  • Relationship Building | Effective Communication Skills
    • Developing and delivering effective written and verbal communication with various audiences, such as healthcare providers, service providers, vendors, executive management, and other public entities
    • Creating rapport and negotiating with vendors/department staff
    • Collaborating with social services, County PHS contract agencies and other stakeholders as it relates to public health services
    • Using diplomacy when dealing with challenging situations and/or people
    • Ability to use technology to create presentations, charts, graphs
    • Presenting information to both internal and external stakeholders so that it is understood
    • Understanding epidemiological terminology and calculations and presenting epidemiological data via graphs, charts, and tables

Click here to learn more about the minimum qualifications for the HCA Program Supervisor II classification as well as the physical & mental requirements and the environmental conditions.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.


Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Application Appraisal Panel | AAP (Weighted 100%)
Applications will be reviewed and rated by a panel of job knowledge experts. Each applicant's score will be based on predetermined job-related criteria designed to assess the applicant's qualifications for the job. Applications should be complete and the supplemental questions must be fully answered. Only the highest scoring candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List: Once the assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.


EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Zachary Gutierrez at Zachary.Gutierrez@ocpw.ocgov.com or by phone at (714) 667-1623.

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Closing Date/Time: Continuous

Job Address

Orange County, California United States View Map