Information Systems Manager

  • Merced County, CA
  • Merced, California
  • Mar 16, 2021
Full Time Information Technology and Communication Services
  • Salary: $96,012.80 - $116,750.40 Annually USD

Job Description

Examples of Duties

Duties may include, but are not limited to the following:
  • Plans, coordinates, and directs the general business and technical operations of assigned areas of responsibility, including performing such administrative functions as budget development, conferring with the department head on matters of policy and procedures, and representing the department in public and county meetings.
  • Consults with departmental officials and advises on the feasibility of applying information technology to their operation.
  • Coordinates, schedules, assigns, and prioritizes projects to ensure efficient operations.
  • Ensures standards for quality and quantity of work are met.
  • Provides oversight on analysis of user requirements, procedures to resolve problems and improvement of existing systems.
  • Reviews computer system capabilities, work flow and scheduling limitations to determine effectiveness of systems.
  • Reviews technical reports, memos and instructional manuals for documentation of application systems.
  • Evaluates new or proposed hardware and software for usefulness and compatibility with existing resources.
  • Supervises and evaluates the work of subordinates.
  • Participates in the selection and development of personnel. Analyzes existing operations and recommends modifications for improvement.
  • Assigns responsibility for systems to subordinates and assists with complex technical problems.
  • Ensures adequate controls exist in systems and ensures all applications and systems are adequately documented.
  • Continually reviews operations to ensure effective use of resources under their authority.

If assigned to Enterprise Systems, management responsibilities may also include:
  • Office Automation technology, including the Service Desk, user and workstation requirements
  • Communications (Radio and Telephone)
  • Design, implementation, and maintenance of network infrastructures
  • Support of email, data backup and data storage systems

If assigned to Application Systems and Operations, management responsibilities may also include:
  • Oversight of Data Center Operations including security, facility management, printing, scanning, data entry and report distribution
  • Analysis, development and maintenance of internally developed internet/web based software systems
  • Analysis, development and maintenance of commercially purchased software systems
  • Database analysis and administration
  • Hardware and Software systems support for servers and related equipment


Minimum Qualifications

Experience:

Six (6) years of increasingly responsible information technology experience including two years in a supervisory or lead capacity.

Education:

Equivalent to graduation from a four (4) year college with major work in information systems, computer science or related field. (Additional relevant experience may be substituted for the educational requirement on a year-for-year basis).

Essential Functions

ESSENTIAL FUNCTIONS
  • Provide oversight and operational direction to all activities within assigned area of responsibility.
  • Frequent operation of personal computer and other modern office equipment.
  • Communicate effectively with others in person, in writing, and over the telephone.
  • Analyze data then interpret policies, procedures and regulations to develop appropriate conclusions and prepare reports.
  • Meet deadlines under stressful conditions.
  • Resolve conflicts and respond appropriately to complaints.
  • Complete multiple priority projects with conflicting deadlines.
  • Establish, implement, and achieve goals and objectives.
  • Represent the County, Department, and Division with the community and other agencies.
  • Resolve conflicts and respond appropriately to complaints.
  • Complete multiple priority projects with conflicting deadlines.
  • Establish, implement, and achieve goals and objectives.
  • Represent the County, Department, and Division with the community and other agencies.
  • Make presentations to the Board of Supervisors and other groups.
  • Maintain confidential information in accordance with legal standards and/or County regulations.
  • Train, evaluate and supervise staff.
  • Participate in the preparation of the budget; administer and monitor budget.
  • Frequent use of depth perception, peripheral vision and color perception.
  • Frequent use of hand-eye coordination.
  • Frequent use of data entry device including repetitive hand and arm motion.
  • Occasionally lift and carry up to 40 pounds.
  • Normal dexterity, frequent holding and grasping.
  • Regular attendance is an essential function.

Knowledge of:
  • Principles and techniques of systems development lifecycle utilizing current tools and languages.
  • Principles and techniques of software and systems acquisition development, quality assurance and control.
  • Operation and integration of computer systems and peripheral equipment.
  • Principles and practices of supervision.
  • Principles and practices of technical problem solving.
  • Principles and processes for providing customer service.
  • Principles and practices of management including training, directing, evaluating and supervising subordinates.
  • Principles and practices of budget development, preparation, and expenditure control.
  • Public Sector personnel rules and regulations.

Ability to :
  • Apply best practices and principles to software development.
  • Utilize modern office methods, functions, and clerical procedures.
  • Establish, monitor, and control projects and schedules to meet goals and objectives.
  • Plan, delegate, prioritize, and supervise activities.
  • Communicate effectively, both orally and in writing.
  • Exhibit a high degree of analytic ability.


HOLIDAYS & LEAVES
MANAGEMENT LEAVE


May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year).

VACATION

10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours).

SICK LEAVE

.0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.

HOLIDAYS

Twelve paid holidays annually plus one optional holiday.

BEREAVEMENT LEAVE

Three (3) regularly scheduled consecutive work days or five (5) days if distance traveled over 500 miles one-way.

INSURANCE
HEALTH INSURANCE


County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County.

County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan.

DISABILITY INSURANCE


Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County.

LIFE INSURANCE

$50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee.

RETIREMENT
DEFERRED COMPENSATION


The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable.

MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION


The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount.

EMPLOYEE PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM (EAP)


MHN EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and Work-life Resource services.

For more information log on to members.mhn.com.


EMPLOYEE TICKETS, COUPONS, and DISCOUNTS

The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more.

THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY.


For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682 or go to Merced County Benefits Summary


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Required Question

Job Address

Merced, California United States View Map