Bilingual Interviewer I (ASA I) (hourly-intermittent, on-call) (multiple positions) (AS0834P)

  • CSU, Sacramento
  • Sacramento, California
  • Jun 01, 2021
Clerical and Administrative Support

Job Description

Posting Details
Working Title Bilingual Interviewer I (ASA I) (hourly-intermittent, on-call) (multiple positions)
Classification Title Administrative Support Assistant I
Job Summary
The Interviewer I is to conduct health related surveys over the telephone with adult and/or minor residents of California, in English and Spanish, for the Public Health Survey Research Program (PHSRP). The Interviewer I must be knowledgeable about the assigned survey questions and interview script and follow all survey protocols in accordance with training. The Interviewer I obtains survey data by entering respondent information into a computer and correctly assigning disposition codes to each telephone call outcome in accordance with training. The purpose of this job is to collect confidential quality data for numerous state and federal public health agencies.

FLSA Hourly/Int - This position may be eligible for health benefits, and is non-exempt, (eligible for overtime compensation) according to FLSA. Employees who are determined to be eligible for health benefits will be notified by the Benefits Office.
Classification Salary Range
$15.61 - $22.09 per hour

Hiring Range $17.36 per hour (initial rate will not exceed $17.36 per hour unless required by collective bargaining agreement.)
Salary Grade/Range 1
Step N/A
Is this position Hourly or Intermittent? Yes
Regular or Temporary Temp
Full Time or Part Time Hourly Intermittent
Pay Plan 12
Work Hours Variable and on-call, generally within the following operating hours: M-Fr 11:30-8; Sa/Su 10-6:30
Department Information
Public Health Survey Research Program

Minimum Qualifications
Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills.
These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Required Qualifications
Required: Must be comparable to the Minimum Qualifications, appropriate to the skill level of the position, and would allow an incumbent to satisfactorily perform the Essential Functions of the position.
1. Ability to use standard office equipment
2. Ability to communicate verbally in a clear and polite manner, including in-person and telephone
3. Ability to perform data entry
4. Ability to respond to routine questions
5. Ability to follow instructions and procedures
6. Bilingual in Spanish (ability to speak, read and write)

Conditions of Employment:
- Ability to pass a background check

Preferred Qualifications
Preferred: List any desirable qualifications beyond the Minimum Qualifications and those that are Required that would enhance an incumbent's ability to perform the work of the position (e.g., additional years of experience, advanced education, certification and/or specialized training).
7. Experience with Computer Assisted Telephone Interview (CATI) software and processes

Physical Demands
Required Licenses/Certifications
Is Background Check Required Yes
Background Check Disclaimer
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification
Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S..

Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment.
Conflict of Interest

California Child Abuse and Neglect Reporting Act
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit

Posting Number AS0834P
Number of Vacancies Multiple
Open Date 12/09/2020
Close Date
Open Until Filled Yes
Priority Application Deadline 01/06/2021
Special Instructions to Applicants
Recruitment is open until filled. Priority application deadline is 11:59 p.m. on Wednesday, January 6, 2021.

This recruitment will create an eligibility list that will be active through June 30, 2021. Conditional offers may be made at any time until that date.

Due to COVID-19, position will initially work remotely and will require a strong internet connection and space to work privately. Applicants selected for interview will be required to complete a survey regarding their ability to work remotely.

Cover letter, resume, and 3 references required. Applicants identified as bilingual Spanish/English will be tested at interview. This position is funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and is therefore not eligible for permanent status per CSUEU MOU Article 9.49(d).

Hourly-intermittent employees in CSUEU classifications are limited to 1000 hours per fiscal year.

Contact Name Employment Services
Contact Phone 916-278-6326
Contact Email
Supplemental Questions
Required fields are indicated with an asterisk (*).

* These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Do you meet these entry qualifications?
* Are you bilingual in Spanish (and English) - (ability to speak, read and write)?
Documents Needed To Apply
Required Documents
Resume/Curriculum Vitae
Cover Letter
Optional Documents
Closing Date/Time: Open until filled

Job Address

Sacramento, California 95819 United States View Map