Bulletin #200023; 11/9/20
ADMINSITRATIVE SUPPORT ASSISTANT II
Child and Family Studies
Salary Range: $2,705 - $4,592/Monthly
Work Schedule: Full-Time, Monday - Thursday, 9:00 a.m. to 6:00 p.m. Friday 8:00 a.m. to 5:00 p.m.; non-exempt classification. Temporary appointment expires on or before one year from date of hire; may be extended; may become permanent.
Essential Functions: Under the general supervision of the Department Chair and work direction from the Administrative Support Coordinator II, the incumbent's primary responsibility is to serve as main receptionist for the department of Child and Family Studies, and provide clerical support activities associated with the department. The incumbent will be involved in a full range of moderate to complex clerical and secretarial work assignments; duties will include answering the phone, providing students with general information about registration, courses, programs, majors and degree requirement questions, and providing strong customer service at the service counter in the department. The incumbent will handle correspondence; make copies; collect class syllabi; update department SharePoint archive; help maintain bulletin boards and website; create faculty directory cards; type letters and memoranda; and execute special projects for the department. The incumbent will also distribute information to faculty and staff and provide clerical services in support of the day to day management functions such as processing faculty travel, documents, special lectures, guest parking, purchase requisitions, key requests, semester textbook requests, and student requisitions.
Required Qualifications & Experience: Equivalent to two years of general office experience, which included providing work direction or acting as a lead. The incumbent must have a general working knowledge of university infrastructure, policies, and procedures. The incumbent must have good written and oral communication skills; good organizational skills; and excellent interpersonal and customer service skills. The incumbent must also have the ability to understand standard office procedures; operate standard office equipment; learn office technology systems and software packages (e.g. Microsoft Word, Excel, Outlook); be detail oriented and understand the importance of timely follow through and completions of tasks; multitask and work well under pressure; work independently and in a high volume work environment with heavy public contact; be a quick learner; exercise discretion; maintain strict confidentiality; multitasking while maintaining a high level of performance; consistently demonstrate a positive attitude, professionalism, and teamwork; and have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.
Desired Qualifications: Experience working in higher education and working with college-aged students.
Closing Date: Review of applications will begin on November 23, 2020 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
Closing Date/Time: Open until filled
Los Angeles, California