Fleet Services Director

  • Spokane, Washington
  • Dec 21, 2020
Full Time Administration and Management Fleet Management
  • Salary: $79,886.88 - $109,265.04 Annually USD

Job Description


The City of Spokane is hiring a Fleet Services Director to manage and direct the Fleet Services Department, which procures, preserves and maintains the City's vehicle fleets. This position is responsible for safeguarding and maintaining City vehicles and strategically planning for the future needs of the department and its customers.

Work is performed with considerable independence within the framework of general policies established by the Chief Finance Officer. Provides supervision to direct and indirect reports in professional, administrative and technical positions.

First review of applications begins January 4, 2021.



The Spokane region is nestled in the stunning Inland Pacific northwest and with four distinct seasons the outdoor actives are limitless! There are 76 lakes within 50 miles of Spokane and 5 ski resorts within 2 hours of the City! We have 86 parks and 7 public golf courses as well as 12 conservation areas within 10 miles of downtown. With an average commute time of 19 minutes Spokane locals spend less time commuting and more time living our lives. Spokane has all the perks of a big city but without many of the big city inconveniences.


The ideal candidate has a proven track record on innovation and systems change and a deep focus on safety and outstanding customer service, driving a culture of continuous improvement, sustainability and stewardship.

The following Responsibilities and Requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation.

  • Establish and maintain appropriate policies and procedures necessary to implement fleet management programs and functions to effectively ensure that federal, local and City standards and performance goals are met and exceeded.
  • Oversee the establishment and implementation of procedures to assure the highest standards of risk management, employee safety, and risk avoidance regarding City vehicles.
  • Assist in the selection of appropriate vehicles, maintaining them, up fitting them, and making sure they are in good working shape to carry out their functions.
  • Oversee the scheduling of maintenance for vehicle's operating abilities, manage warranties, and care for prolonging vehicle lifespans.
  • Analyze customer's equipment needs and advises on suitability and alternative methods using cost and usage factors.
  • Write or direct the preparation of comprehensive management reports, including both operating and performance measures.
  • Perform contract administration duties to include negotiations and recommendations of contract terms; evaluate performance and ensure compliance to warranty and contract agreements.
  • Analyze maintenance processes, make recommendations for action needed and implement new procedures to ensure performance is efficient and within budget.
  • Ensure current and new employees receive the proper ongoing technical training necessary for supporting quality services, repair and maintenance of City-owned vehicles and equipment.
  • Develop current and long range plans to replace and retire equipment and vehicles in an efficient and cost effective manner.
  • Provide oversight to and analysis of data generated by the Fleet Information Management System (FIMS).
  • Ensure effective customer service, efficient productivity and functional operations of departmental programs.
  • Build collaborative relationships with both internal and external partners to enhance safety, reliability and cost effectiveness of products and services.
  • Perform other duties as assigned.


Knowledge of:
  • Strong knowledge of the principles and practices of management and supervision;
  • Fleet management and operations;
  • Working knowledge of warranty and contract management;
  • Project management, timeline management and tracking;
  • Standard business procedures required to prepare budgets, track expenditures, and conduct cost estimates;
  • Budget management, contract negotiation, procurement, selection and monitoring methods;
  • Purchasing management as it pertains to bid laws and surplus property;
  • Principals of supervision, training, and performance feedback;
  • Federal and State laws, City Ordinance, and Municipal Codes as they relate to City and fleet services operations;
  • Working knowledge of principles and practices of budgeting and budget administration.
  • Policy and procedure requirements to meet the goals and objectives of the City.
Ability to:
  • Effectively lead and manage staff by developing and directing people as they work;
  • Manage multiple projects, meet deadlines and work well under pressure;
  • Work cooperatively with others and maintain positive relationships;
  • Proficiently operate office equipment and programs including computers and supporting word processing, spreadsheet and program-specific applications;
  • Gather, assemble, analyze and evaluate complex data and facts to draw logical conclusions and make proper recommendations;
  • Effectively represent the department in meetings by expressing complex business, financial, and regulatory concepts in clear and concise language for internal and external stakeholders where areas of contention may arise;
  • Solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists;
  • Adapt to other duties as assigned and prioritize, organize, and plan work as needed to meet objectives.
Skill in:
Interpreting and making decisions in accordance with OSHA, WISHA and EPA rules and regulations. Other desired skills include research skills, interpretation and application of municipal codes, ordinances, statutes, and other applicable rules and regulations.

Any combination equivalent to the experience and education that would likely provide the relevant knowledge and abilities would be qualifying. Generally this will include:

Graduation from an accredited four-year college or university with major course work in business or public administration, finance, automotive technology, logistics or a field of study directly related to the business, management, and regulatory duties of this classification or post high school approved automotive trade school curriculum AND six (6) years of increasing managerial responsibility in medium to large scale fleet operations, including three (3) years of supervisory experience.

Certification as a Certified Automotive Fleet Manager (CASM) by the NAFA Fleet Management Association is desirable and must be completed within 12 months of hire.
May require the use of personal or city vehicles on city business. Individual must be physically capable of operating the vehicle safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for city business will be prohibited if the employee is not authorized by the city designated physician to drive a city vehicle, or if the employee does not have personal insurance coverage.

Work is conducted in both an office setting and on the service floor. It involves frequent attendance at meetings to include some irregular hours and potentially out-of-town travel. Incumbents in this classification are expected to communicate verbally, in person, and by telephone. A computer terminal is used and requires the use of repetitive arm movements.


Cover letter and resume are required to submit through application process to be considered.

Job Address

Spokane, Washington United States View Map