Public Safety Dispatcher Trainee/Public Safety Dispatcher

  • County of Colusa
  • Colusa, California
  • Sep 17, 2020
Full Time Dispatch and Telecommunications Entry-Level
  • Salary: $3214 USD Monthly
  • Salary Top: $4549
  • Apply By: Dec 31, 2020

Summary

ABOUT THE POSITION

Under immediate (Dispatcher Trainee) or general (Dispatcher) supervision, performs a variety of dispatching duties for emergency and non-emergency calls; dispatches necessary units to calls for service; and operates a variety of communication equipment including radio, telephone, and computer systems; performs a variety of general support duties related to dispatch activities including jail detention duties, record keeping, typing and filing.

SALARY

Trainee: $3,214 - $4,120 per month plus benefits, during training

Dispatcher: $3,550 - $4,549 per month plus benefits, once appointed

The hiring salary range indicated above has six steps with approximately 5% between each step. New employees normally start at step one and after satisfactory performance during a 12 month probationary period, advance to the second step. Thereafter, annual merit step increases are based upon satisfactory performance. Steps 7-15 are additional merit steps (eligibility every two years) with approximately 2.5% between each step.

Job Description

RESPONSIBILITIES AND DUTIES

Important responsibilities and duties may include, but are not limited to, the following:

Receive incoming calls from the public requesting public safety or emergency service; monitor calls for various fire departments within the county; dispatch law enforcement and emergency response units as necessary; relay information and assistance requests; maintain radio contact with units in the field; relay traffic to and from other stations or agencies as required; monitor alarms and report activity as necessary.

Use teletype computer terminal to record, modify and retrieve data including missing and wanted persons, stolen and recovered property, driver license and vehicle registration information; make CLETS and AMIS inquiries as required.

Record, type, and file records and other reports and materials including complaints, declarations, fingerprint cards and index cards on bookings, warrants, citations and crime reports; purge case files, warrants and bookings as necessary.

Prepare, process and file civil papers including court summons, complaints, notices, claims, orders and subpoenas.

Sort, file, copy and distribute crime reports, domestic violence reports, traffic reports, citations, civil papers and petitions to the appropriate departments including the District Attorney, Probation Office, and the Court.

Receive applications for various permits including gun registration; fingerprint the public needing fingerprints for licenses and employment; collect fees for services.

Assist Department staff and the public in person and by phone; mail reports requested by outside agencies; provide general information regarding Department activities, policies, and procedures.

Receive, open and distribute incoming mail to appropriate staff, departments and prisoners; collect and disburse all outgoing mail from various divisions.

Monitor the jail for emergency and security problems.

Perform related duties as required.

PLEASE NOTE:

A written exam will be administered to determine the candidate’s aptitude for work in dispatching. Per POST requirements, applicants may only test once every 30 days for this exam. If you have tested anytime within the last 12 months and wish to use such T-Score, please include with your application packet a copy of the official score letter from the agency you tested with.

Job Requirements

MINIMUM REQUIREMENTS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

General:

  •  Education equivalent to completion of the twelfth grade
  •  Ability to work irregular hours, holidays, and weekends
  •  Must successfully pass a thorough background investigation
  •  Ability to type 35 wpm
  •  PREFERRED BUT NOT REQUIRED Completion of the Dispatcher Core course

Trainee

  •  Some clerical experience

Dispatcher

In addition to the general requirements:

  •  One year of responsible clerical experience including frequent public contact

Licenses/Certificates or other Requirements

Trainee

  •  Pass the Peace Officer Standards and Training (POST) Entry-Level Dispatcher Selection   Test Battery within 12 months of date of hire

Dispatcher

  •  Completion of a POST Entry-Level Dispatcher Selection Test Battery with a passing T-score

Special Instructions

APPLICATION PROCESS

Applications may be obtained from and returned to:

Human Resources Department

250 5th Street

Colusa, CA 95932

Download application: www.countyofcolusa.org

REQUIRED APPLICATION MATERIALS

A complete application packet will include:

  •  A signed completed standard Colusa County Application. REV.111317
  •  A signed completed Conviction Records Supplemental Form (attached)
  •  Cover Letter
  •  A 5-minute valid keyboarding certificate dated within the last 12 months verifying a net typing/keyboard speed of 35 wpm. The certificate must be signed by the agency employee administering the test. Self-tested, computer-generated typing certificates will not be accepted.
  •  Proof of completion of Dispatcher Core course, if applicable.

Submitting an incomplete packet may result in the disqualification of your application

Additional Information

BENEFITS

CalPERS retirement plan, either 3 @ 60 for Classic, or 2 @ 62; deferred compensation plans available with monthly matching employer contributions; paid holiday, vacation and sick leave; Health Reimbursement Arrangement; paid health insurance, life insurance, dental insurance and vision insurance for employee. Standby/Call-In pay, POST Incentive, Educational Incentive Pay, plus other incentives as applicable. This position is part of the Colusa County Deputy Sheriff’s Association (CCDSA).

APPLICATIONS ARE ACCEPTED ON A CONTINUOUS BASIS. Resumes are encouraged but may not be substituted for any part of the official application. Application forms must be filled out completely and show clearly that all minimum requirements are met. Faxed applications will not be accepted. Meeting the announced requirements does not guarantee selection in the examination process.

Note: The information contained in this flyer is general in nature and does not constitute an expressed or implied contract. Colusa County does not reimburse applicants for any travel or related expenses incurred in connection with applying for employment. Colusa County participates in E-Verify. To view the Notice of E-Verify Participation and the Right to Work posters, please visit the Employment Opportunities section of the Colusa County website.

Retirees: Colusa County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221 (h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

COLUSA COUNTY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

Job Address

Colusa, California 95932 United States View Map