PRIMARY FUNCTION: The purpose of this classification is to provide customer service within an assigned department, to include assisting customers, receiving payments, collecting payments on delinquent accounts, maintaining account records, and processing related documentation. This classification is distinguished from Customer Service Clerk by the difficulty of tasks, independence of action, degree of customer service / interaction, and responsibility for a program area or function.
QUALIFICATIONS: High school diploma or GED; supplemented by one (1) year previous experience and/or training involving customer service, cashiering, collections, general office work, personal computer operations, and experience in specific area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Please mention you found this employment opportunity on the CareersInGovernment.com job board.
NOTES: Must be able to pass a work related physical and drug test. The work of this job is primarily sedentary.