0932 Manager IV, Utility Systems Director

  • San Francisco International Airport
  • San Francisco, California
  • Oct 01, 2020
Administration and Management Utilities
  • Salary: $64.76 - $82.65/hour; $11,226.00 - $14,326.00/month; $134,706.00 - $171,912.00/year USD

Job Description

In line with the Official Public Health Order to slow the spread of COVID-19, "shelter-in-place" has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)'s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement.

8/24/2020: This examination announcement has been amended and re-opened for additional recruitment purposes. The application filing period is on a continuous basis and will not closed before 9/8/20 at Close of Business 5:00pm (PST). Applicants who have already submitted an application do not need to re-apply.
The Department
San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO's mission is to provide an exceptional airport in service to our communities and our core values are Safety and Security, Teamwork, Excellence, and Care. Learn more about careers at SFO.

For more information about SFO, visit www.flysfo.com. Follow us on twitter and facebook.

Position Description
Under general direction of the 0942 Director of Facilities, the 0932 Utility Systems Director is responsible for directing the maintenance, repair and operational activities of the Airport's Sewage Treatment Plant, Industrial Waste Treatment Plant, pump stations, and Environmental Operations Unit; performs responsible technical and administrative work in connection therewith; serves as the Airport representative at management-level meetings, seminars and conferences relating to water usage as well as energy, conservation and generation; develops, implements and enforces strategic plans, policies and goals designed to ensure adherence to environmental regulations required by state and local departments of public health; and performs related duties as required.

The essential functions of this position include:

  • Develops departmental policies and procedures for assigned areas of responsibility

  • Inspects utility systems to determine repair or replacement needs and priorities, and directs the performance of maintenance on Airport utilities.

  • Serves as the maintenance manager of the Mel Leong Treatment Plant and Industrial Waste Treatment Plant.

  • Develops long range plans for upgrading utilities and develops, documents, and administers Preventive Maintenance (PM) programs for utilities and related equipment.

  • Develops, documents, and administers the in-house commissioning of assigned equipment in new buildings and retro-commissioning of assigned equipment in existing buildings.

  • Serves as project manager and coordinates or directly supervises utility outages and the performance of emergency and routine maintenance on Airport utilities.

  • Directly enforces federal, state and local regulations governing environmental protection, the handling of hazardous materials and hazardous waste, and the use of chemical substances and materials.

  • Coordinates with Planning, Design & Construction Division to identify and program utility infrastructure projects for inclusion in the Airport's capital plan.

  • Assists the Director of Facilities in coordinating with the Planning, Design & Construction Division to provide effective review of contract documents prior to award, interface throughout the construction phases to promote contract administration efficiency, followed by a thorough and complete transition of the facility to the Facilities Maintenance Division.

  • Oversees maintenance of the two treatment plants (sewage treatment and industrial waste treatment). Also maintains over 65 sanitary sewer, industrial waste and storm drain pump stations.

  • Helps to reduce the likelihood of a significant disruption of utilities provided throughout the Airport property and assures around-the-clock responsiveness to failures or emergency situations.

  • Conducts studies and oversees the implementation of mandated environmental reports such as water audits, leak detection surveys, backflow cross/connection plan and water quality reports.

  • Prepares and coordinates the permitting and re-permitting of water and wastewater facilities.

  • Ensures permit conditions are complied with.

  • Represents the department before public meetings and groups as directed. Promotes a good public image of the department and city.

  • Serves as the Airport representative at management-level meetings, seminars and conferences relating to water usage as well as energy conservation and generation.

  • Coordinates with the Director of Facilities in the preparation of division budgets to ensure adequate funding for projects, capital improvements, and renewal and replacement.

  • Anticipates requirements for exceptional maintenance efforts and develops appropriate contingency plans to respond to those needs and other emergency conditions.

  • Reviews plans and technical specifications for water and wastewater facilities and system's expansion and modification.

  • Assists in the development and award of contracts for services that are beyond the capabilities of Airport personnel to handle.

  • Remains available for on-call technical support for emergency responses, and assisting with efforts to restore normal operations.

  • Supervises staff consisting of approximately forty-five (45) employees. Prepares performance appraisals of direct reports and reviews appraisals prepared by subordinates.

  • Ensures that all equipment is available and in good working order to achieve permitted levels of effluent quality from the treatment plants. Also ensures that no flooding or overflows occur at the pump stations.

  • Assumes responsibility for utility locates for both maintenance and construction related needs.

  • Minimizes liability regarding compliance with federal, state and local laws to enforce policies, laws, and regulations governing environmental protection, the handling of hazardous materials and hazardous waste, and the use of chemical substances and materials.

  • Establishes and verifies budget needs which include personnel, equipment and maintenance functions.

  • Works closely with the various Maintenance trades, the Mechanical Engineering section and other Airport groups to ensure proper maintenance of the MLTP facilities.

  • Maintains a working relationship with regulatory agencies and keeps up-to-date on their changing regulations.

  • Manages the Bay Pollution Prevention Program to keep contaminants from entering the Bay.

  • Prepares and manages a pre-treatment program that tracks storm and industrial waste effluent flows from Airport tenants.

  • Develops, implements and enforces strategic plans, policies and goals designed to ensure adherences to environmental regulations required by Bay Area Conservation and Development Commission (BCDC); Bay Area Air Quality Management District; state and local departments of public health; Environmental Health Hazard Assessment; the Department of Toxic Substance Control; Department of Pesticide Regulations and other agencies.

  • Manages the preparation of financial information to capital market audiences. Interpret complex financial information and present it in a clear, concise and simple to read format. Requires data analysis to determine the best format of presentation; data gathering of historical information; reviewing historical trends; and presenting future planned financial forecast.

  • Reviews data to update the Airport's municipal bond offering document called the Official Statement. Requires close coordination with other Airport departments to gather key information and to ensure the information is accurate and received timely so it can be disseminated to potential investors of general airport revenue bonds.


  • 24 hours notice to the Mechanical Maintenance & Water Quality Manager is required for short vacation use, floating holidays, etc. (1-2 days off). •
  • Two-week notice approved by the Director of Facilities is required for all other vacation or compensatory time use.
  • This position is on-call twenty-four hours a day and seven days per week.
  • Sick leave requests must be called in to the Plant before scheduled start times.

Minimum Qualifications
Possession of a baccalaureate degree from an accredited college or university.

Five (5) years of verifiable work experience in wastewater treatment facility, laboratory services, storm water and pollution prevention, or sanitary engineering capacity performing duties comparable to a sanitary engineering/water quality technician, including three (3) years of supervisory experience.

License and Certification
Possession of a valid California driver's license.

Education Substitution : Additional qualifying full time work experience (2,000 hours equal one year) as described above may substitute up to two (2) years of the required education.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
  • Highly effective interpersonal communication, technical writing and report production, public speaking, and presentation skills.
  • Ability to network with key contacts outside own area of expertise.
  • Proficiency with the operation and maintenance of Sequential Batch Reactors (SBR).
  • Sound knowledge of mechanical and electrical systems.
  • Strong ability to strategically plan and problem solve at the Management level.
  • Strong leadership skills when supervising supervisory personnel.
  • Knowledge of sustainability issues related to water quality and treatment.
  • Ability to develop, establish and implement program objectives and action plans with appropriate milestones and timelines to meet program/organizational goals.
  • Technical knowledge of principles used in employee relations, supervision and training.
  • Possession of current Grade V, Wastewater Treatment Certificate issued by the California State Water Resources Control Board (SWRCB).
  • Possession of a current Grade IV, Mechanical Technologist Certificate, issued by the California Water Environment Association.
  • Possession of a current Industrial Waste Inspection Grade II Certificate issued by California Water Environment Association.
  • Possession of a California UST System Operator's Certificate from the International Code Council.
  • Baccalaureate Degree in Chemistry or Engineering.
    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment. The Minimum Qualification guidelines for management classifications can be referenced

How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
  • Select the desired job announcement
  • Select "Apply" and read and acknowledge the information
  • Select either "I am a New User" if you have not previously registered, or "I have Registered Previously"
  • Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Airport Commission Human Resources office at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Erin Zadlo, by telephone at 650-821-2019, or by email at erin.zadlo@flsysfo.com.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer's authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Note : Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Procedures
Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Management Test Battery: (Weight: 40%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. Please note: this examination is only held in San Francisco. A passing score must be achieved on the Management Test Battery to continue in the selection process.

A passing score must be achieved on the Management Test Battery in order to continue in the selection process. This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Supplemental Questionnaire Evaluation (Weight: 60%)
Applicants who achieve a passing score on the Supervisory Test Battery will be sent a Supplemental Questionnaire designed to measure the knowledge, skills and/or abilities in job-related areas required for the position which may include but not be limited to:

  • Knowledge of stationary mechanical machinery operation maintenance and repair; good mechanical aptitude.
  • Knowledge of maintenance principles, practices, methods, personnel administration, budget and financial administration, organization and management practices, and overall Airport and FAA requirements and functions.
  • Knowledge of Federal, State and local administrative codes, refers to the knowledge of applicable codes as they apply to the operation of facilities such as, California Code of Regulation Title 24.
  • Skill and expertise in coordinating the work of various crafts and trade workers, design engineers, architects, construction managers, safety officers, project managers, design consultants, tenants, airlines, legal counsel, contractors and the general public.
  • Strong leadership skills to manage with good judgment subordinate supervisory personnel supervising craft persons responsible for the maintenance and repair in the Division.
  • Ability to plan, organize, direct, and review the work of others; develop processes and procedures; review and analyze information to evaluate and make recommendations; interpret and review engineering plans, documents, and studies; organize and develop solutions to problems in engineering, budget and finance, personnel and organization issues; deal effectively with department representatives, employees, union representatives and representatives of outside interests and groups.
  • Ability to write reports using computer programs and related software to research and present findings from research; conduct analysis; report statistical data and propose recommendations.
  • Ability to speak clearly and concisely and make presentations to executive level management, inter-department representatives and outside local, state and federal agencies.
  • Ability to create and maintain positive working relationships with all managerial levels and other city departments including law enforcement agencies and state and federal enforcement agencies.
A passing score on both the Supervisory Test Battery and the Supplemental Questionnaire Evaluation must be achieved in order to be placed/ranked on the Eligible List.

Transportation Security Administration (TSA) Security Clearance
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance
This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Customs Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Medical Examination
Prior to appointment, candidates must successfully pass a medical examination to determine his/her ability to perform the essential functions of the job and/or the ability to meet the physical minimum requirements.

Certification Rule
The certification rule for the eligible list resulting from this examination will be Rule of The List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List
A confidential eligible list with names of candidates who have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established so interested parties can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of candidates on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once that eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments that use this classification, please click here. Search that document by title or job code to see which departments use the classification.

Conviction History
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Reasonable Accommodation Request
Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation here.

Seniority Credit in Promotional Exams
Information regarding seniority credit can be found here.

Veterans Preference
Information regarding requests for veteran's preference can be found here.

Terms of the Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is 'abuse of discretion' or 'no rational basis' for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

General Information Concerning City and County of San Francisco Employment Policies and Procedures
Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor.

Exam Type: Combined Promotive & Entrance
Issued: 3/16/2020
Carol Isen
Acting Human Resources Director
Department of Human Resources
Recruitment ID #: 102668

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.
Closing Date/Time: Continuous

Job Address

San Francisco, California United States View Map