Within Information Technology Services - Digital Transformation (ITS - DT) provides enterprise level services to the entire University. The department focuses on transforming the way current services are delivered with the goal of enabling all administrative and academic processes to be fully online, customer centric, and device agnostic.
The Application Administrator is responsible for supporting the day-to-day operations and management of the DT systems and related components. Responsibilities include but are not limited to: Perform day to day administration of the platform, including making approved changes to processes and work flows; Perform installation and testing of the platform updates and new releases; Support the design of the platform integrations and work with business consultants and process owners for implementation; Ensure requirements are clearly understood and aligned to program objectives; Perform administration of application management & technical services which are both client facing and internal support services; Provide consultation to campus Business, Administrative, and Operational services on workflow automation, lifecycle management, and direct desktop hardware and software support. This incumbent will also work with internal customers to develop and maintain new solutions to meet business needs and increase process efficiency. The incumbent should be highly skilled at working on a variety of both Apple and PC hardware, software, and apps.
Closing Date/Time: Open until filled