Administrative Telecommunicator

  • CHARLESTON COUNTY, SC
  • Charleston, South Carolina
  • Aug 03, 2020
Full Time Information Technology and Communication Services
  • Salary: $13.34 - $22.95 Hourly USD

Job Description

Description

Charleston County Consolidated 9-1-1 Center is looking for individuals with strong customer service skills to serve their community. Make a difference and earn a great income working in a fast-paced environment. No experience necessary. Come Save Lives With Us!

Applications are being accepted on an on-going basis regardless of position vacancies

HIRING HOURLY: 13.34

Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, SEPTEMBER 25, 2020 or earlier if filled.


Duties and Responsibilities

Duties and Responsibilities:

Charleston County Consolidated 9-1-1 Center Administrative Telecommunicators answer, screen and process incoming non-emergency and administrative telephone calls. This position also monitors and processes calls received via 911helpme.com.

Shift Requirements:

Administrative Telecommunicators' work four consecutive eight hour shifts followed by two days off. Administrative Telecommunicators are expected to work days, nights, weekends, holidays and all scheduled and unscheduled overtime. Employees are expected to work as called upon during emergencies, and be prepared to stay during the duration of the event.

Training:
Administrative Telecommunicators will participate in on-the-job training from 6:00 am- 2:00 pm or 2:00 pm - 10:00 pm based on the availability and schedule of the trainers at the time of hire.


Minimum Qualifications

Minimum Employment Standards:
Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
  • Must be 18 years of age or older
  • Have a High School Diploma or the equivalent
  • Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
  • Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis
  • Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 key strokes per hour (KPH)
  • Position requires a high school diploma (or GED)
  • One (1) year of experience as a Receptionist or Secretary preferred.
  • No marijuana use within the last year, no other drug use within the last three years
  • Pass a background investigation which will include driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and polygraph examination.
  • Pass a pre-employment physical and psychological evaluation
  • Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire, and maintain the certification.
Closing Date/Time: 9/25/2020 11:59 PM Eastern

Job Address

Charleston, South Carolina United States View Map