Assistant Director of Technology (JID 8908)
Admissions and Records
CSUN's Commitment to You
CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.
About the University
One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.
About the Department
The Office of Admissions and Records exists to serve, support and empower students in pursuit of higher education, and foster engagement within the CSUN community. We are a resourceful, collaborative team, committed to cultivating inclusivity and respect to attain innovative results. Our vision: We pave the way: impacting the CSUN community for good one student at a time.
Under the general supervision of the Associate Director of Systems and Technology, the Assistant Director of Technology is responsible for ensuring that all Admissions and Records (A&R) servers, desktops and related software applications are operating efficiently and are properly upgraded and patched in line with CSU and CSUN information security standards and protocols to ensure the security and confidentiality of all student records. The incumbent is responsible for maintaining an inventory of all A&R server, desktop and related equipment; preparing proposals for the purchase of new equipment and software, and ensuring that all equipment warranties are current; must work in collaboration with other A&R staff to respond to PPM Inventory audits of A&R assets and IT equipment audits; is responsible for granting, revoking and auditing of access to A&R related security roles and ancillary systems; collaborates with outside vendors to obtain support for products and services used by Admissions and Records; acts as the liaison between A&R and Campus IT to keep informed of new campus IT requirements; supervises the Document Imaging unit, ensuring timely processing of transcripts and other student record related documents into the campus OnBase imaging system and Uachieve degree audit system; oversees testing of OnBase upgrades and the creation of OnBase templates; and performs other duties as assigned.
The equivalent of a Bachelor's degree from an accredited four-year college or university, preferably in a related field, Master's degree preferred. The equivalent of two years of full-time, experience in a technology related position including experience with networks, desktop support, and document imaging and retrieval systems. One year experience involving direct supervision of employees is a plus. University experience with a general knowledge of bargaining units on campus is preferred.
Knowledge, Skills, & Abilities
General knowledge of HR principles and practices. Knowledge of conflict resolution with the ability to resolve personnel issues within the department. Knowledge of Oracle databases, Peoplesoft Student Systems, OnBase Document Imaging and Workflow and Degree audit systems is desirable. Ability and specialized skills to: exhibit strong leadership skills; supervise a large group of employees and understand supervisory needs; demonstrate excellent communication skills; multi-task; give clear and concise direction to subordinate employees; anticipate change and prepare the staff in advance of those changes; provide excellent customer service skills; coordinate responsibilities of office personnel to ensure the completion of daily work; and establish and maintain effective working relationships with others.
Must possess strong interpersonal skills and the ability to adequately comprehend needs and convey information through both oral and written communication and demonstrate the ability to establish and maintain professional relationships with coworkers, faculty, staff, students and the campus community. Demonstrates a willingness to assist students, the general public, and fellow employees as needed for the office functioning over the annual Admissions and Records processing cycle.
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. May require occasional travel.
Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Pay, Benefits, & Work Schedule
Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
The anticipated HIRING MAX is $6,798 per month.
Applications received through July 15, 2020, will be considered in the initial review and review of applications will continue until position is filled.
In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.
How To Apply
Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.
For more detailed information on the application and hiring process, please visit the link below:
This position is a sensitive position as designated by the CSU.
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.
The person holding this position will be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.
Closing Date/Time: Open until filled
Los Angeles, California