County Services Representative II - Parking

  • CHARLESTON COUNTY, SC
  • Charleston, South Carolina
  • Jul 01, 2020
Full Time Other
  • Salary: $11.88 - $20.44 Hourly USD

Job Description

Description

The position will be responsible for general maintenance, monitoring, troubleshooting, and repair of the County's parking facilities.

HIRING HOURLY RANGE: $11.88 - $16.16

.APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: FRIDAY, AUGUST 28, 2020 or earlier if filled.


Duties and Responsibilities

Duties include:

* Extensive monitoring and interaction with the Parking Access Revenue Control System (PARCS) to maximize performance and potential revenues, including routine maintenance and diagnosis of any hardware/software issues.
* Extensive computer knowledge is required, as the candidate will utilized various programs/applications throughout the shift.
* Actively engaging in custodial duties including but not limited to restrooms, trash removal, sweeping and other duties as assigned.
* Recommend to parking management any changes that would result in a smoother operation.
* Provide excellent customer service skills while maintaining a safe environment for citizens, visitors and employees to Charleston County. (ex. Communication via CCTV, Phone, E-mail and Orally)
* Perform the duties of CSR I.
* Cash handling-must be able to operate a cash register.
* Must be able to work flexible shifts.

Minimum Qualifications

Position requires a high school diploma, GED or minimum of 2 years customer service experience, supplemented with one year trades work experience in custodial, cash handling, and call center disciplines. Parking Experience is preferred.

Knowledge, Skills and Abilities

Position requires extensive walking and standing throughout the shift. Must possess a valid SC driver's license, or the ability to obtain one upon acceptance of the position is preferred.Applicant will be required to drive various County vehicles. The employee must be able engage in both sedentary tasks and strenuous activities requiring the lifting of over 40 lbs. Must be able to work in different weather environments and around vehicles. Must be available to work in Emergency Activations. Applicant will be subject to a criminal background check.Closing Date/Time: 8/28/2020 11:59 PM Eastern

Job Address

Charleston, South Carolina United States View Map