WHERE TO APPLY & APPLICATION DEADLINE
Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the "Apply" icon.
On-line job bulletins are also available at https://www.governmentjobs.com/careers/lacity. NOTE :
Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.APPLICATION DEADLINE
Applications will only be accepted on-line on the following dates listed below: From 8:00 am Friday, January 24, 2020 to 11:59 pm, Thursday, February 6, 2020
From 8:00 am Friday, January 15, 2021 to 11:59 pm, Thursday, January 28, 2021
The examination may close without prior notice at any time after a sufficient number of applications have been received. Filing periods may change without prior notice or additional dates may be added, as needed, at a later date. For administrative purposes, filing will close periodically and reopen on the dates noted in the "Application Deadline" section of this bulletin.
In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the multiple-choice test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applicants not selected to be tested may re-apply in a subsequent filing period in order to be considered for that period's selection process.
SELECTION PROCESS Examination Weight:
Multiple-Choice Test - QualifyingEssay - AdvisoryInterview - 100%
The examination will consist of qualifying multiple-choice test, an advisory essay, and an interview. In the qualifying multiple-choice test, candidates may be examined for the following competencies: Judgment and Decision Making, Analytical Ability, Customer Service, Written Communication, Job Knowledge, including knowledge of: State policies as they apply to workers' compensation benefits; mandatory benefit notices, payment methods, reimbursement requirements, collection agencies, and lien claimants; the California State Labor Code, as it relates to occupational injuries and workers' compensation claims; the Rules of the Workers' Compensation Appeals Board (WCAB); medical and anatomical terminology; the Permanent Disability Rating System; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; and other necessary skills, knowledge, and abilities.
Prior to the multiple-choice test, applicants will be required to prepare some written material related to the work of a Workers' Compensation Analyst employed by the City of Los Angeles. This essay material will not be separately scored, but will be presented to the interview board for discussion with the candidate and for consideration in the overall evaluation of the candidate's qualifications. Please note that applicants must complete the advisory essay and meet minimum qualifications as stated on this bulletin in order to be considered further in the examination process. To be considered complete, the advisory essay must include a substantive response for each question or problem included in the advisory essay for which a candidate is required to provide an answer.
The advisory essay will be administered on-line . Applicants will receive an e-mail from the City of Los Angeles outlining the specific steps needed to complete the on-line advisory essay. Applicants will be required to complete the on-line advisory essay between TUESDAY, MARCH 31, 2020 and TUESDAY, APRIL 7, 2020
. Additional instructions will be sent via e-mail. Applicants who fail to complete the advisory essay as instructed may be disqualified.
The multiple-choice test will be proctored and administered on-line during a single session. Candidates invited to participate in the on-line multiple-choice test will be able to take the test as instructed from a remote location (i.e., their home) using a computer with a webcam and a reliable internet connection. Candidates will receive an e-mail from the City of Los Angeles outlining the dates and specific steps on how to take the multiple-choice test and advisory essay on-line. It is anticipated that the remote proctored multiple-choice test will be administered between MONDAY, APRIL 20, 2020 AND MONDAY, APRIL 27, 2020
. Candidates who do not complete and submit the remote proctored multiple-choice test on-line using a computer by the specified date and time as instructed will not be considered further in this examination. Additional test dates may be added as needed.
Additional job analysis information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses
and clicking on Competencies under Workers' Compensation Analyst. FAQs for on-line testing are available at http://per.lacity.org/index.cfm?content=employmenttestingprocess
. Candidates who do not have the required equipment may have the option to take the multiple-choice test onsite at a City facility. Passing Score for Qualifying Multiple-Choice Test
The passing score for the qualifying multiple-choice test will be determined by Personnel Department staff after the qualifying multiple-choice test is administered. Consideration will be given to the number of candidates taking the test and the existing and anticipated number of vacancies, such that there are a sufficient number of eligibles on the list to satisfy current and future vacancies for the next two years. Therefore, the passing score for the qualifying multiple-choice test may be set either above or below 70% .
Candidates must complete the advisory essay, achieve a passing score on the qualifying multiple-choice test, and meet minimum qualifications in order to be invited to the interview.
The examination score will be based entirely on the interview. In the interview, the following competencies may be evaluated: Judgment and Decision Making, Analytical Ability, Conscientiousness, Stress Tolerance, Fact Finding, Customer Service, Oral Communication, Written Communication, Job Knowledge, including knowledge of: the California State Labor Code, as it relates to occupational injuries and workers' compensation claims; the Permanent Disability Rating System; a variety of workers' compensation information sources; the Independent Medical Review (IMR), Utilization Review (UR), and Independent Bill Review (IBR) rules, regulations, and procedures as set forth by the Department of Industrial Relations Medical Unit; utilization review processes and guidelines; principles and best practices related to early return to work programs and the evaluation of work restrictions; the principles related to agreed to medical examiners (AME)/qualified medical examiners (QME)/Panel QME processes and protocols, time frames and processing; and other necessary skills, knowledge, and abilities.
Additional information can be obtained by going to http://per.lacity.org/index.cfm?content=jobanalyses
and clicking on Competencies under Workers' Compensation Analyst. NOTES :
This examination is based on a validation study and as provided by Civil Service Commission Rule 4.20, the qualifying multiple-choice test will not be subject to candidate inspection. You may take the Workers' Compensation Analyst examination only once every 24 months under this bulletin. If you have taken any test parts listed in the selection process section of this bulletin during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.
Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities. To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf
. You must have received a regular appointment to a City position or be on a reserve list to file on a promotional basis. The promotional list will ordinarily be used ahead of the open competitive list. However, if open competitive candidates receive a higher score, without military credits, than the highest available promotional candidate, after adding seniority credit at the rate of 0.25 of a point for each year of continuous City service, the Civil Service Commission, upon request of the appointing authority, may approve certification of such open competitive candidates ahead of the promotional candidates. A final average score of 70% in the interview portion of the examination is required to be placed on the eligible list. Your rank on the eligible list may change as the score of candidates from other administrations of this examination are merged onto one list. Your name may be removed from the employment list after 24 months.
If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage, as well as life insurance) will commence approximately six weeks after your original appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position. All City employees are required to be Disaster Service Workers. THIS EXAMINATION IS TO BE GIVEN BOTH ON AN
INTERDEPARTMENTAL PROMOTIONAL AND AN OPEN COMPETITIVE BASIS
The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
For additional information and FAQs regarding the City's hiring process, please go to: http://per.lacity.org/index.cfm?content=employmenttestingprocess
There are many things to consider in a new employer. Visit the following webpage to view benefits the City of Los Angeles offers its employees:http://per.lacity.org/bens/index.html
To be PROPERLY AND PROMPTLY notified of the status of my application, I UNDERSTAND that I MUST provide on my City application, the following information:
-Working E-mail address
-Official social security number
I UNDERSTAND that I MUST provide a working email address on my application where I will receive notifications regarding the status of my application and the selection process.
I UNDERSTAND that important information regarding the status of my application and the selection process will only be sent via E-MAIL to the email address I provided.
I UNDERSTAND that it is MY RESPONSIBILITY to ensure that the email address I provided is a working email and that I will check my email regularly to ensure I receive any communication as it relates to the examination promptly.
I UNDERSTAND that the City of Los Angeles Personnel Department is NOT RESPONSIBLE for any lost or redirected emails and that it is MY RESPONSIBILITY to add firstname.lastname@example.org to my email contact list to avoid email notifications related to this examination from being classified as "spam" or "junk" mail.
- I have read these statements to their fullest and will provide a working e-mail address on my application in order to receive status of my application regarding this examination.
I UNDERSTAND that I am required to describe, IN DETAIL, my appropriate qualifying experience in the Work Experience Section of my application.
I UNDERSTAND that, if qualifying with my City experience, that I MUST indicate my appropriate job classification in my work history and NOT ANY WORKING TITLE that I believe is designated to me.
I UNDERSTAND that if I attach a resume and/or cover letter IN LIEU of completing the Work Experience Section, my application is INCOMPLETE and WILL NOT be considered for this examination, and my application WILL NOT be further processed.
In addition to including my qualifying experience, I UNDERSTAND that I should list ALL jobs, regardless of duration, including part-time jobs, military service and any periods of unemployment during my entire work history.
- I have read these statements to their entirety and understand them completely and to their fullest.
I am currently:
- A City of Los Angeles employee having received a regular appointment.
- An exempt City of Los Angeles employee, but have civil service status.
- An exempt City of Los Angeles employee without receiving civil service status.
- A City of Los Angeles employee in a temporary training position.
- A City of Los Angeles employee on a part-time basis.
- On a regular reserve list for the City of Los Angeles.
- Not employed with the City of Los Angeles.
I have the following amount of full-time paid experience as an indemnity claims examiner adjusting workers' compensation claims:
You MUST provide detailed information regarding this experience in the work history section of your application. Failure to provide this information may result in your disqualification from this examination.
- Between 1 month and 11 months
- 12 months or more
- THIS STATEMENT DOES NOT APPLY TO ME.
The work experience that I am claiming in Question #4, as an indemnity claims examiner adjusting workers' compensation claims, includes the following (Select all that apply):
- Independent analysis of workers' compensation claims
- Investigation of workers' compensation claims
- Adjusting of workers' compensation claims
- Analysis of AOE/COE facts
- Eligibility determinations
- Authorization of medical treatment beyond first aid
- Recommendation of settlements
- Rating permanent disability cases
- THIS STATEMENT DOES NOT APPLY TO ME.
I have the following amount of full-time paid experience as a Workers' Compensation Claims Assistant with the City of Los Angeles :
- Between 1 month and 11 months
- Between 12 months and 23 months
- 24 months or more
- THIS STATEMENT DOES NOT APPLY TO ME.
I have taken the Workers' Compensation Analyst examination in the past 24 months.
You may take the Workers' Compensation Analyst examination only once every 24 months under this bulletin. If you have taken any test parts listed in the selection process section of this bulletin during an open filing period in the Personnel Department within the last 24 months under this bulletin, you may not file for this examination at this time.
IMPORTANT NOTE I have read the above questions carefully and answered each one accurately. I understand that if I do not provide correct information that my application will be disqualified and will not be considered further for this examination.
I understand that if I submit more than one application, my newest application will be considered and all others will be considered duplicates and will not be reviewed.
You should include in the work experience section of your application any jobs you wish to be considered as you will be unable to add or change your information after submission.
- Yes, I have read the above statements carefully and understand them to their fullest.
* Required Question