Senior Systems Administrator/Cloud Automation Engineer (1014343)

  • Chancellor's Office
  • Long Beach, California
  • Aug 03, 2020
Full Time Engineering Information Technology and Communication Services

Job Description

Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Systems Administrator/Cloud Automation Engineer. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

The salary range for this classification is $6,249 to $12,100 per month.

Position Information
The California State University, Office of the Chancellor, is seeking a Senior Systems Administrator/Cloud Automation Engineer. to perform broad, in-depth, expert level systems design, implementation, administration, maintenance, and operational systems support of a multi-site 24/7/365 data center and cloud service environment. Furthermore, this position is responsible for cross-team project deliverables, initiatives and troubleshooting activities, as well as for providing comprehensive development, configuration testing, and monitoring of operating systems, cloud services, virtualization technologies, and automation tools with minimal guidance.

Under the general direction of the Associate Director, Data Center Services, the Senior Systems Administrator/Cloud Automation Engineer will:
-Maintain Windows server, network, and Active Directory infrastructure in a multi-site 24/7/365 environment.
-Setup, configure, maintain, troubleshoot, and automate systems deployment within on-premises data centers and cloud hosted environments such as Microsoft Azure, AWS, and other similar provider environments.
-Develop, implement, and maintain a standard operating environment (SOE) for all servers, including baseline operating system images, templates, and maintenance of required support tools and applications.
-Develop scripts, packages, and other tools to optimize administration, monitoring, and service and system deployment.
-Manage and support Active Directory, Active Directory Integration, and other Windows Enterprise Server-based applications, including Office 365 applications and administrative services.
-Gather business requirements, architect, document, and implement IT solutions and meet operational needs.
-Recommend, install, test, and administer Windows and other operating systems and applications.
-Plan and execute lifecycle of core services, operating systems, and supporting hardware upgrades.
-Perform routine system administration functions such as patch deployment, user account management, and security.
-Meet or exceed customer Service Level Agreements (SLAs).
-Monitor and tune systems in order to optimize performance.
-Provide 24x7 operational support of Windows network.
-Develop and maintain Windows and Linux run books.
-Perform troubleshooting and interface with customers to resolve problems.
-Maintain current back-up services and restoration procedures.
-Monitor systems for failure and respond to resolve impacts and determine root cause.
-Maintain systems security and ensure compliance to system wide and Chancellor's Office policies.
-Maintain the integrity and reliability of systems.
-Develop detailed hardware plans, systems operation & technical procedure guidelines.
-Adhere to the Chancellor's Office security policies and guidelines in the daily performance of systems administration activities.
-Research and provide cost analysis for technology solutions.
-Consult with technical staff as needed.
-Participate in the evaluation of technologies and in the development of processes to implement a uniform and consistent methodology of maintaining system and application security.
-Maintain and support technologies like datacenter and server virtualization platforms to provide management and support of existing Windows Infrastructure, which have been virtualized.
-Provide coverage for after-hours on-call support and maintenance work.
-Gather business requirements, architect, document, and implement IT solutions and meet operational needs.
-Recommend and establish policies and procedures to meet operational requirements of key services.
-Provide support to desktop and user-support teams to resolve domain and server related issues.

The Systems Administrator is responsible for any other duties as assigned. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor.

This position requires:
-A Bachelor's degree in Computer Science, Information Technology, or related field or equivalent combination of education and related experience.
-Seven to ten years professional experience supporting a production Microsoft Windows operating environment.
-Microsoft Certified Solutions Expert (MCSE) certification, strongly preferred.

Communication & People Skills
-Solid written communication skills and the ability to provide accurate technical documentation.
-Ability to motivate others and build team morale.
-Work effectively and cooperatively with other team members to achieve goals, strengthen working relationships, and optimize end-user services.
-Ability to effectively communicate with end-users with varying technical expertise.
-Effectively communicate and listen and work with others to problem solve.
-Ability to gather information, apply solid judgment, and disseminate information.

Analytical Skills
-Ability to independently troubleshoot, identify problems, and appropriately respond to situations which impact operations.
-Develop practical and thorough solutions.
-Identify problems, use appropriate sources to research technical problems, and learn with little to no guidance.
-Ability to independently apply technical judgment to decisions that ensure application and system stability, uptime, and security.

Project Management Skills
-Ability to track and document information between multiple parties.
-Experience in coordinating resource requirements.
-Attention to detail and solid organizational skills.
-Ability to schedule and prioritize to meet deadlines.
-Ability to work independently with little supervision.
-Ability to lead project and implementation teams.

Technical Skills
-In-depth experience designing and administering Windows 2012 and newer server operating solutions.
-Proven experience and in-depth understanding of the Windows Active Directory Infrastructure servers and strategic designation and placement of FSMO roles.
-Demonstrated proficiency with Internet and Windows protocols and standards including TCP/IP, ICMP, DNS, SMTP, DHCP, IMAP, POP3, WINS, CIFS.
-Concrete understanding of Windows operating systems, including file system permissions, file sharing, event logging, and Windows group policy.
-Demonstrated, broad knowledge of Windows applications, Windows operating environments and tools, and related hardware.
-Experience developing PowerShell scripts and modules to automate administrative activities, implementation of new services. Experience developing and packaging software for system maintenance and automated application services deployment.
-Experience with design and implementation of AWS, Azure, or other cloud service environments and tools.
-Thorough understanding of backup concepts, strategies, and implementation in the enterprise.
-Knowledge of physical and virtual computer networking, including routing and switching.
-Knowledge of Linux systems and security strongly preferred.
-Thorough understanding and experience with virtualization technologies implementation in the enterprise, including VMWare ESX and Microsoft Hyper-V.
-Experience with installing, configuring, and managing IIS and Apache web servers.
-Occasional use of personal vehicle for inter-site transportation.

Application Period
Resumes will be accepted until May 22, 2020 or until job posting is removed.

How To Apply
To apply for this position, click on the link at the top of the screen.

Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562)951-4070.

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at:

Closing Date/Time: Open until filled

Job Address

Long Beach, California 90802 United States View Map