Director, HR Administrative Operations (MPP II) (62892)

  • Pomona
  • Pomona, California
  • Jul 01, 2020
Full Time Administration and Management Human Resources and Personnel

Job Description


Type of Appointment: Full-time, Management Personnel Plan II (MPP II)

Salary Range: Commensurate upon experience

Recruitment Closing Date: Open Until Filled
First Review: January 6, 2020
REQUIRED (All candidates must submit the following)

An on-line application

A letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement

A current résumé or curriculum vitae

Three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position.

Provide leadership at the director level for campus HR Administrative Operations in the areas of payroll and benefits management, employee data maintenance (HRIS), customer service center, workers' compensation management, employee leaves, and campus implementation of the System-wide CHRS program.

The Director, HR Administrative Operations will be responsible for the hiring, counseling, training, evaluation and scheduling of 50% the staff for Payroll and Benefits and ensures that: CSU campus employees are paid in a timely manner, benefits processed and are provided high quality customer service; documentation completed by the staff is accurate and prepared and processed in accordance with federal and state laws, CSU and State Controller's Office (SC)) policies and guidelines; HCM PeopleSoft functionality for Workforce Administration, Develop Workforce, Employee Self-Service, Time and Labor, Absence Management, Base Benefits and Benefits Administration performs as expected, test all new functionality, patches and fixes, maintain table setup; employee, employment and benefits records are properly maintained in accordance with prescribed rules regarding confidentiality and retention; proper authorizations are on file for each campus department for faculty, staff, administrators and student assistant certifications and paycheck distribution; student payroll programs, policies and operations are coordinated with appropriate staff in the Career Center, Financial Aid and Faculty Affairs; procedures established with Student Administration are adhered to in regards to maintaining data that is shared with HCM (HR PeopleSoft); manages the coordination of the Workers' Compensation program, ensuring that the University is in compliance with interpreting and applying applicable laws and regulations; medical-related leaves, personal leaves, family medical leaves (FML) and Catastrophic Leave Donation program are administered in accordance with federal and state law and CSU guidelines; manages the administration of all employee benefit programs, including health, dental, vision, retirement, tax-sheltered annuity plans and other programs consistent with federal state and CSU mandates; under oversight of AVP, Strategic Initiatives for Administrative Affairs, manages the department budget; prepares and delivers manager and staff performance reviews; provides performance feedback as needed. The incumbent will also participate in regular meetings with the HR Administrative Operations management team to provide updates, discuss projects, new programs, and staff and budget issues, and to plan, troubleshoot and resolve issues; this position works closely with the managers of HR Operations to coordinate programs and operations to ensure that each other is providing the proper level of support to the other; this position also works closely with Faculty Affairs to ensure both areas are consistent with their interpretation of all academic-related rules and procedures; this position provides assistance to Faculty Affairs and Employee and Labor Relations in determining strategies for handling complex and sensitive employee relations matters; this position also works closely with Faculty Affairs, Budget Services and Employment and Organizational Development and Advancement to review salary program guidelines and determine processing timelines and implementation strategies; this position serves as a resource to management regarding State policies and procedures related to employment salaries, leaves, and benefits. Periodically, the incumbent provides assistance to administrative personnel in Foundation Services and Associated Students, Inc. (ASI) regarding State policies and procedures related to employment, salaries, fringe benefits/employee business expenses, overtime and leave accounting; meets regularly with the HCM PeopleSoft Manager to strategize on PeopleSoft technology needs, implementation schedules and timelines, functionality and security access; this position serves as the alternate campus HR User Group (HUG) representative who is responsible for representing the campus on all strategic HR PeopleSoft matters and communicating to the campus community on CSU system-wide events and issues in the absence of the primary HUG representative; this position also works closely with the Student Administration system administrator to discuss and resolve PeopleSoft campus community related issues and administrative personnel in Photo ID, Campus Help Desk, Campus Information Security Officer and Registrar's Office to resolve issues regarding services provided to the campus employees that are dependent on the person identification number from PeopleSoft, such as email accounts, library access, building access, key requests, etc.; serves as the Campus Security Monitor for the State Controller's Office on-line applications for employment history, pay generation, leave account ting and data management reporting; the Campus Security Monitor is responsible for ensuring that only authorized individuals have access to the hardware and systems and that the proper security guidelines are adhered to at all times; this position is also the Campus Information Retrieval System (CIRS) Security Coordinator for the campus; in this capacity, the incumbent approves CIRS access for on-campus for employment history, personal information payment history, benefit state share costs, pay deductions, leave accounting and mailing labels; this position serves as the liaison to the Information System group in regard to the SCO connections and maintenance of the Human Resource Services network and server that supports it; during state or CSU audits of employment and payroll records, this position serves as the contact person for all auditors and is responsible for ensuring that all requested files, data and explanations are provided; the incumbent also represents the unit on various university task forces and committees.

Bachelor's degree in Business Administration, Accounting, Human Resource Management or a closely related field OR equivalent related human resources or payroll experience will be accepted in lieu of Bachelor's degree. Minimum of five (5) years of progressive experience and responsibility in human resources or payroll function in a managerial role is required. Knowledge of systems and administrative procedures for planning, organizing and directing human resources operations in the CSU. Excellent communication, leadership and motivational skills. Ability to research, analyze and extrapolate data. Ability to develop and implement effective and efficient processes, procedures, and solutions. Ability to work collaboratively and effectively in a diverse environment.

Hands on experience with enterprise resources planning systems such as CMS/PeopleSoft with HR modules. Ability to identify and critically assess data and apply towards implementation of HR procedures. Ability to establish and meet deadlines. Experience with higher education institution within a collective bargaining environment, CSU is preferred.

Salary is competitive and includes a comprehensive benefits package. Salary is competitive and commensurate with qualifications and experience. This is a Management Personnel Plan Level II position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, an excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance and retirement benefits.

Review of complete applications will begin January 6, 2020 and will continue until the position is filled. For application information and materials, visit our website at, click on external applicants or internal employees (State Employees, Non-Auxiliary Employees), and refer to Job # (62892). All candidates must submit: (1) a formal University application (2) a letter of interest which explains in detail and, where possible, provides examples of how the candidate meets the qualifications specified in this announcement; (3) a current résumé or curriculum vitae; and (4) the names, titles, addresses and telephone numbers of three references who can provide assessments of the applicant's professional experience, accomplishments and prospect for success in this position.

A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:

Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.

The person holding this position is considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.
Closing Date/Time: Open until filled

Job Address

Pomona, California 91768 United States View Map