Information Technology Consultant (Foundation Skill Level)/School of Computer Science & Engineering (2019-00925)

  • San Bernardino
  • San Bernardino, California
  • Jul 01, 2020
Full Time Engineering Information Technology and Communication Services

Job Description

Employment Status: Full-time, "non-exempt" probationary position.

Work Schedule: Monday through Friday from 8:00 a.m. to 5:00 p.m.

First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning January 31, 2020.

Positions in this classification have varying levels of responsibility for direct consultative support and training to students, staff, and faculty on information technology-based systems primarily in the areas of applications software, multimedia, database resources, and network support, but may include a moderate degree of hardware consultation and support. Positions in this classification may have responsibility for supporting academic or administrative departments, lab and/or classroom needs, using available information technologies and resources. The Information Technology Consultant typically has a broad knowledge of multiple software and instructional/media technology applications, database systems and sources, and equipment types, but is not usually involved in design and systems analysis on an ongoing basis which would require an in-depth knowledge of engineering or programming techniques. Positions in this classification may reside in the administrative or academic departments as well as within centralized information technology or academic computing departments. Common working titles may include Computing Consultant, User Consultant, User Support Representative, Lab Manager, Instructional Designer/Technologist, Instructional Computing Coordinator, Multimedia Specialist, etc.

Under the immediate supervision of the Career-level Information Technology Consultant of the School of Computer Science and Engineering and the Department of Mathematics, the incumbent will assist with end-user consultation, and lab consultation and coordination for the Departments of Computer Science and Engineering and Mathematics. The incumbent will be responsible for the following job duties:
Assist technical staff in providing support to the department, innovative approaches, and technologies to students, staff, and faculty.
Assist in the planning, implementation, and management of various operating systems, network platforms, and internet-related protocols.
Assist faculty in integrating information technology into their curricula and participate in software development in support of the College's information technology requirements.
Assist in working with Linux server, Windows desktop (primary), and Macintosh; VMWare virtualization, Windows OS, Mac OS X, Virtual desktop; MS Office Suites; Maple; WebWork; MatLab; Mathematica; gaming development tools; Xilinx FPGA synthesis tool, SPICE, microcontrollers; other Engineering related hardware and software; various technologies and tools as necessary.
Inventory, inspect, maintain, and troubleshoot engineering lab equipment/devices.
Assist in performing regular inspections and problem identification in classroom technology systems and will assist with special events and presentations.
Assist in the maintenance of equipment and systems.
Perform other job-related duties as assigned.

Applicants must have the following:
Equivalent of a Bachelor's Degree in Computer Science or Computer Engineering, or closely related field.
Basic knowledge of computer science and engineering.
Basic working knowledge of operating systems and scripting languages.
Ability to organize assignments, and meet deadlines, along with the ability to work cooperatively with a diverse group of people.
Well-developed communication and customer service skills.
Preferred Qualifications:
Basic troubleshoot/maintenance skills of engineering equipment/devices such as Arduino series, Xilinx FPGA, NI Elvis, RaspberryPi, soldering, etc.
Other Information:
Fingerprinting is a requirement of this position.
Current employees will be given preferred consideration.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
Closing Date/Time: Open until filled

Job Address

San Bernardino, California 92407 United States View Map