Mental Health Program Manager

  • Orange County, CA
  • Orange County, California
  • Aug 03, 2020
Full Time Project Management Public Health
  • Salary: $82,472.00 - $146,577.60 Annually USD

Job Description

(Administrative Manager II)
Correctional Health Services

This position is scheduled to receive salary range increases on the following dates:
Effective July 2, 2021 - 2.5% increase
Effective July 1, 2022 - 3.0% increase

Mandatory Employee Retirement Contributions will decrease on the following dates:
Effective July 2, 2021 - 1.2% decrease
Effective July 1, 2022 - 0.5% decrease

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment is open to the public for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately as this recruitment may close at any time without further notice.

This recruitment is being held to establish an Open Eligible List to fill current and futureAdministrative Manager IIpositions within Health Care Agency,Correctional Health Servicesuntil the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

TheCounty of Orange,Health Care Agency (HCA)is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community.

Adult Correctional Health Servicesprovides medical, mental health, dental, nursing, health education and pharmaceutical services to all adult inmates. Mental health servicesinclude 24-hour emergency triage and crisis intervention, suicide prevention, individual and group therapy, substance abuse counseling, medication management, and discharge planning with linkage to post-custody servicesinall of the County's five correctional facilities and contracts with hospitals for inpatient and specialty care.

Reporting to the Correctional Health Services (CHS)Chief of Operations, the Mental HealthProgram Manageris responsible for ongoing operational program needs, stakeholder collaboration, quality management and daily operations. This position will work closely with the CHS Medical Director and other CHS department managers to ensure cohesive collaboration for integrated healthcare services that address the whole patient. The Mental Health Program Manager manages the Jail to Community Re-Entry Program (JCRP),the designated Lantermann-Petris-Short (LPS) unit for patients with acute psychiatric conditions, andother mental health careareas comprised of various levels of acuityby providingservicesto all five County jails. In addition, the incumbent will be doing the following:
  • Responsible for ensuring Mental Health Services Act (MHSA) compliance with local, state, federal and court mandated requirements
  • Managesthe LPS Unit
  • Manages multidisciplinary staff and clearly communicates expectations, delegates work appropriately, and uses accountability measures fairly
  • Develops and evaluates new programs to address current and emerging needs of the clients
  • Ensures appropriate mental health staffing levels to deliver required services
  • Leads multi-disciplinary staff groups in planning, evaluating and problem solving
  • Participation and collaboration in creation or revision of the CHS policies and procedures and quality management related projects
  • Ensures regulatory compliance with various third-party entities applicable to correctional institutions
  • Maintains fiscal awareness and collaboration in budgetary decisions (staffing and productivity, supply expenditures, etc.)
  • Works collaboratively with Behavioral Health Services andstakeholders to implement county goals
  • Negotiates, monitors and evaluates related service contracts
  • Collaborates with health care staff, Orange County Sheriff's Department (OCSD) administration andBehavioral Health Servicesto promote quality mental health caredelivery to inmates
  • Represents CHS with theOCSD office, the Courts, State, other County and Agency officials, community stakeholders as well as with inmate families
  • Works collaboratively with Human Resource Services for training, performance evaluations, addressing performance issues, hiring and retention of Mental Health staff

The ideal candidate will possessthree (3)years of progressivemanagement experience planning, organizing, directing mental health operations within a correctional institution, a licensed or certified health facility, an accredited health care services program and/or a large public agency. Valid registration as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), Licensed Clinical Psychologist (LCP) or Registered Nurse (RN) may be desirable.

In addition, the ideal candidate will also possessive extensive experience in the following core competencies:

Technical Knowledge | Operations
  • Applying Title 15 Minimum Standards for Local Adult Facilities, LPS laws, California Code of Regulations (CCR), Department of Justice (DOJ), Orange County Grand Jury, Board of State and Community Corrections, and other local, State and Federal standards as it relates to Mental Health Care in a correctional health setting
  • Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities
  • Interpreting and applying laws, regulations, and rules pertaining to Mental HealthCare operations
  • Establishing and implementing organizational policies and procedures, fiscal management and controls, and personnel administration
  • Performing Mental Health Care functions
  • Understands the correctional health care industry including current issues, challenges, trends and is able to use that knowledge to further CHS's goals
  • Understanding and utilizing Microsoft Suite and/or comparable programs as well as Electronic Health records (EHR)
Leadership | Managerial Skills
  • Supervisingmultidisciplinary staff as well as partnering with Human Resource Services on recruiting, employee relations and other personnel issues
  • Training, directing, and evaluating subordinate staff and maintaining team objectives and standards
  • Creating and maintaining functional work unit and creating a vision for the team
  • Understanding the dynamics of team formation and maintenance
Collaboration | Effective Communication Skills
  • Developing and delivering effective written and verbal communication with various audiences, i.e. Board of Supervisors, executive management, Courts, District Attorney (DA), Police Department and other public entities
  • Fostering a collaborative approach across all service areas as well as contract agencies, OCSD, DOJ and other stakeholders to support compliance and quality improvement efforts
Interpersonal Skills | Problem Solving
  • Providing information necessary for decision making and engaging all levels of participants in contributing to the process
  • Compiling information and alternatives to illuminate problems or issues involving others as appropriate and gathering information from a variety of sources
  • Conveying a sense of urgency tomake a decision asneeded and respectingthe need to balance short and long-term goals
Strategic Thinking | Analytical
  • Analyzing problems and proposing solutions while dealing with changing priorities
  • Identifying and resolving issues and problems through good judgment and decision making utilizing technical expertise
  • Understanding the factors influencing strategy within a bureaucracy which can include stakeholders, partnerships, resource limitations, community needs and successfully navigating associated challenges

  • Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and must maintain Sheriff's Department or Probation Department security clearance for the facilities where they work
  • Applicants mustNOThavefelony convictions or be on any form of probation
  • Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes: completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)
  • The Correctional facilities is a 24-hour, 7-day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays if needed

Clickhereto learn more about the minimum qualifications forAdministrative Manager IIclassification as well as the Physical and Mental Requirements and Environmental Conditions .

Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.

Application Screening (Refer/Non-Refer):Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview | SOI(Weighted 100%): Candidates will be interviewed and rated by panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job.

Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.


EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "" and "" If your email address should change, please update your profile at .

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Vanessa Rosas at (714) 480-2867 or

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Closing Date/Time: Continuous

Job Address

Orange County, California United States View Map