Social Worker Ii

  • Contra Costa County, CA
  • Contra Costa County, California
  • Jul 01, 2020
Full Time Human and Social Services
  • Salary: $75,979.56 - $83,767.44 Annually USD

Job Description

The Position
Bargaining Unit: Local 1021 - Social Services Rank & File Unit

Do you have a passion for helping others? Do you want to make a difference in people's lives? Come join a team committed to helping individuals and families live their best lives!

Social Worker II vacancies are available on the Employment and Human Services Department (EHSD) and the Contra Costa County Public Defender's Office.

The Contra Costa County Employment and Human Services Department (EHSD) is recruiting to fill Social Worker II vacancies within Aging and Adult Services, Children and Family Services, and Whole Person Care Community Connect. This position will be assigned complex and specialized caseloads which require professional skills gained through graduate studies or extensive on-the-job training. In this position, you will be working directly with individuals or entire family systems with challenging dynamics that include abuse and/or neglect with the goal of preserving or restoring baseline functioning for the identified client system.

If assigned to the Children and Family Services Bureau, you will work in the areas of Abuse/Neglect Investigations, Case Management, Juvenile Court, Out-of-Home Placements, Family Reunification/Maintenance, Independent Living Program, Foster Home Licensing and Adoptions. If assigned to the Adult Protective Services, you will be responsible for investigating and mitigating abuse and neglect of elderly and dependent adults. If assigned to Whole Person Care CommunityConnect, you will be responsible for providing case management and care coordination for enrolled clients served by the County Health Care System.

A bilingual differential is available for positions and incumbents designated as bilingual and meet the qualifications. The Social Worker II position is a flexibly-staffed position that offers a promotional opportunity to the Social Worker III class when all the minimum qualifications are met. Applicants interested in the Social Worker III recruitment must complete and submit a separate application for Social Worker III.

Contra Costa County offers a wide range of competitive benefit options to meet the needs of our diverse workforce and their families. For general county benefits information, visit our Benefits page at: CCC Employee Benefits.

Are you curious about a day in the life of a Social Worker? Check out a couple of the Social Worker profile videos!
Adult Protective Services

We are looking for someone who has:
  • Knowledge and ability to learn and apply complex laws, rules, regulations, policies and procedures pertaining to clients
  • Strong analytical, organizational and time management skills
  • Excellent interpersonal skills when working with diverse clients of various ages, socio-economic backgrounds, cultures, and mental and/or physical capabilities
  • Strong ability to work collaboratively with other professionals in order to meet the needs of a shared client
  • Great communication skills
  • Tech-savvy skills and ability to learn and use specialized software programs

A few reasons you might love the job:
  • Opportunity to compassionately support children, elders/dependent adults and families
  • It's more than a desk job! Travel throughout the beautiful East Bay and neighboring counties to meet with clients and community partners
  • Work and network with dedicated professionals who share the same passion for public service
  • Career growth and upward mobility within the department
  • Supportive and respectful working environment that values work-life balance

A few challenges you might face in this job:
  • Fast-paced environment
  • Meeting mandated deadlines (such as court)
  • Identifying ways to navigate limited resources and services while still meeting clients' identified goals and needs
  • Keeping up with many changing State mandates and policies

Come join the Contra Costa Public Defenders (CCPD) Office and be part of an interdisciplinary team that utilizes a holistic approach to ensure justice and help achieve the best possible outcome for adults and juveniles charged with crimes.

CCPD Social workers assist staff attorneys in their representation of our clients in a variety of ways, including:
  • Writing biopsychosocial reports and assessments of clients
  • Identifying available social services in the community and connecting clients with those services
  • Identifying issues of concern that may have led the person to involvement in the criminal justice system
  • Developing plans to help people reintegrate with their communities after incarceration
  • Advocating for community-based solutions as alternatives to custody

We are looking for someone who has:
  • The ability to work well with persons from diverse backgrounds and socio-economic statuses
  • An understanding of the role of the public defender in advocating for indigent persons accused of crimes
  • Great communications skills, oral and written
  • The ability to prioritize and manage multiple assignments

To read the complete job description, please visit the website, .

The eligible list established from this recruitment may remain in effect for six months.

Tentative Written Exams:
  • August 2020 (For applications received 5/4/20 - 7/26/20)
  • December 2020 (For applications received 7/27/20 - 11/1/20)

Typical Tasks
General Tasks:
  • Conducts interviews, visits with clients in their homes and in other non-office settings
  • Provides case management services
  • Completes and gathers necessary records and reports
  • Prepares appropriate case files, legal and casework documentation including the recording of relevant information
  • Appears in court for court hearings as required, or is on stand-by, when necessary
  • Maintains accurate and specific case records and logs in accordance with applicable laws and regulations, documenting in computer applications as required
  • Maintains liaison activities with police jurisdictions, schools, and hospitals
  • Prepares relevant correspondence

Note: Children's Protective Services or Adult Protective Services positions: In addition to the general typical tasks above, incumbents in these assignments may perform all or part of the following as well:
  • Interprets and applies complex laws, rules, regulations and procedures pertaining to child welfare and adult protective services
  • Investigates complaints, makes psychosocial assessments of families and individuals, consults with and refers clients to appropriate community resources, if needed
  • Identifies immediate and potential risk of abuse and negligence of children and/or adults residing in non-institutional community care settings
  • With frequent consultation provides casework services in the children's or adult protective services programs while in the home or in placement
  • Develops, prepares and implements treatment service plans, and Responds to emergency requests during regular work hours or at other times assigned, and provides emergency services via telephone or onsite of crisis scene which may be a hospital, home or police department
  • Determines the need for court hearings, schedules and notifies appropriate parties
  • Prepares and submits written court reports/memos with recommendations for the court and carries out court ordered actions
  • Files petitions, submission of court reports, and other actions, as needed
  • Confers with County Counsel regarding petitions, reports, hearings and other litigation
  • Makes presentations, provides education and outreach to community groups

Adult Protective Services assignment: In addition to the general typical tasks above, incumbents in this assignment may perform all or part of the following as well:
  • Cross reports to law enforcement and other legal and regulatory entities
  • Coordinates and collaborates with the District Attorney's and County Counsel's offices, as needed
  • Collaborates with California State Community Care Licensing Division of local ombudsman on Residential Facility closure(s)

Children's Protective Services assignment: In addition to the general typical tasks above, incumbents in this assignment may perform all or part of the following as well:
  • Prepares and submits notifications, petitions, court reports, court memos and other Court documents for required Juvenile court hearings and procedures
  • Prepares, testifies and carries out orders administered by the Juvenile Court on behalf of the agency
  • Secures, visits and monitors out-of-home placements in/out of county/state for youth and young adults
  • Assists teens and young adults in progressing toward independence and self-sufficiency
  • Provides case management services for children and families involved in CFS, including, but not limited to, substance abuse, mental health, domestic violence and sexual abuse issues

Public Defender's Office assignment: In addition to the general typical tasks above, incumbents in this assignment may perform all or part of the following as well:
  • Interview and assess Public Defender clients in the jail and/or in the community
  • Gather accurate and detailed information about clients in order to prepare thorough written social histories
  • Provide case management, assistance with program placement, and connection to supportive services to Public Defender clients
  • Educate Public Defender clients and family members about the criminal process and assist them in overcoming barriers to success
  • Maintain accurate and detailed case files and documentation of assignments and tasks as needed
  • Testify in court on behalf of Public Defender clients when requested to do so by their attorney
  • Maintain familiarity with local government and community-based resources in order to facilitate client placement into these services
  • Engage in ongoing training and continuing education related to reentry, criminal justice, mental health, provision of trauma-informed care, and other relevant topics

Minimum Qualifications
License Required: Possession of a Valid California Motor Vehicle Operator's License.
Out of State valid Motor Vehicle Operator's License will be accepted during the application process.

Education: Possession of a Master's degree from an accredited college or university with a major in social work, sociology, counseling or psychology, with a specialization in marriage, family and children or in a major within the social/human services field.

Substitution for Education: A Bachelor's degree from an accredited college or university with a major in psychology, sociology, social welfare or a closely related field and three (3) years of full-time or its equivalent experience as either a social caseworker in a public or private human services agency or as a Deputy Probation Officer performing juvenile investigations or supervision may be substituted for the required education.
Selection Process
  1. Application Filing: All applicants must apply on-line at and submit the information as indicated on the job announcement by the final filing date.
  2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
  3. Written Examination: May include multiple-choice questions, writing proficiency test, and scenario based competency/behavioral questions. Test items may consist of the following assessment categories: Assessment, Interpersonal, Interpreting Policies and Procedure,Investigative,Psycho-Social, andWritten Communication.(Weighted 100%).

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Job Address

Contra Costa County, California United States View Map