Position Description Priority Screen Date: March 6, 2020
Open Until FilledExam #: 20/41N23/02SPAll application material must be received by the priority screening
date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the position is filled.
The Monterey County, Information Technology Department (ITD) consists of five (5) operational Divisions: Administration; Applications; Service Delivery; Infrastructure; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD's focus is on developing a sustainable, customer focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors.
The ITD, Infrastructure Division seeks motivated, team oriented candidates for the Network Systems Engineer I position to complete technical projects and perform network troubleshooting for the County's infrastructure of Local Area Networks (LANs), Wide Area Network (WAN), and other related data network equipment. ITD's network team is tasked to build and support a secure, reliable, and scalable County network, and to offer a unified Internet Protocol (IP) foundation on which emerging applications can be based upon. The team is responsible for providing network services to approximately 85 sites, including County departments and public safety agencies. The team has standardized on Cisco equipment. A major network redesign and refresh is underway in order to build a next generation network utilizing state-of-the-art technologies such as Palo Alto Networks, Cisco Application Centric Infrastructure, Cisco iWAN, and Multiprotocol Label Switching (MPLS). View recent ITD initiatives and accomplishments here .
The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis.
This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.Examples of Duties
Paramount duties include:
- Installs, maintains and supports data, voice, and video network equipment, firewalls, and customer applications in a wired and wireless technical environment such as the County of Monterey Enterprise Local and Wide Area Networks.
- Troubleshoots software/hardware issues on firewalls, routers, switches, session border controllers, and VoIP controllers and gateways with manufacture TAC personnel; performs backup of device configurations; performs IOS, software, and firmware upgrades on network equipment.
- Performs site surveys to determine network requirements for small to medium size environments, produces network equipment and low voltage cabling requirements documents based on completed site surveys for wired and wireless networks; reviews equipment quotes and scope of work documents needed to provide services requested by County customers.
- Monitors voice, data, and video performance and provides on-site support, to resolve problems according to established procedures; administers voice, data, and network management tools to monitor, and maintain County's network infrastructure.
- Documents voice, data, and video equipment configurations, operations, and security procedures for data networks internal use.
- Maintains an accurate inventory of spare hardware inventory, network equipment on Cisco Smartnet, and IP addresses inventory used by data networks exclusively.
- Documents system requirements for data, voice, and wireless network systems design, cabling (copper & fiber), configuration, integration and deployment to customer sites.
To view the complete job description visit the Monterey County website:
http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE SUCCESSFUL CANDIDATE
Will have a proven track record demonstrating the following knowledge, skills, and abilities:
Knowledge of:Data Communications, network design, configuration integration, QOS implementation and troubleshooting, edge/perimeter and application firewalls configuration and troubleshooting, including Palo Alto and Barracuda application firewalls; Switching and routing protocols such as TCP/IP BGP, OSPF, EIGRP, MPLS, DMVPN; Use of data packet analyzers and network troubleshooting utilities such as Wireshark, Trace Routes, PING (basic and extended) NBSTAT, ARP, IPERF; OSI Layers 1 through 4 and associated equipment such as Digital Transmission Systems, switching and routing equipment, circuit termination equipment, ASE, T1, and DS3; Wireless Technologies based on IEEE 802.11ac and 802.11b/g/n and broadband 2.8/ 5.8 GHz bands such as Cisco Wireless, Cisco Meraki and ubiquity Wireless Networks; Personal computers and applications servers in both bear metal and virtual environment running Windows Workstation and Server operating systems on Active Directory (AD) structure; Low voltage cabling design standards including workstation cabling and network closet design of both copper and fiber optic systems; Design and configuration of voice services such as Voice over IP (VoIP) telephone systems, voice messaging, and call center ACD, application; Public carrier infrastructure connections and interconnections for voice and data network services such as AT&T switched Ethernet (ASE), T-1, SIP trunking, ISDN and POTS services.
Skill and Ability to:
Effectively analyze, identify, and diagnose data networks related problems and take corrective measures or make recommendations that lead to problem resolution; Understand the functionality and mechanics of IPV4 sub-netting, route summarization and network protocols practical applications on a LAN/WAN environment; Assemble technical documentation of network site surveys, project plans, Visio network diagrams depicting network physical layouts, and wiring schemes; Learn and apply new technologies to County network infrastructure; Communicate effectively both orally and in writing with technical and non-technical audiences; Maintain strict confidentiality of data and information processed; Work independently at remote sites throughout Monterey County.Examples of Experience/Education/Training
Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is:
Completion of coursework leading to an associate's degree in Computer Science, Engineering, Networking, or a closely related field and one (1) year of related experience; OR three (3) years of related experience.
One (1) network professional certification such as CCNA, MCP or MCSE is desirable.Additional Information
Conditions of employment include:
Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours on occasion as needed, and on-call duty on a rotational basis as required.
The physical and sensory requirements for this classification include:
Strength to lift a 50-pound object, with or without assistance, and items weighing up to 150 pounds with assistance; Coordination and equilibrium sufficient to climb a ladder and maintain balance while pulling cable; Physical dexterity to lift, push, pull, or carry objects or equipment; Drive a County or personal vehicle to transport others or equipment.
Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.
As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Application and Selection Procedures Apply On-Line!
Our website: www.co.monterey.ca.us/personnel Applications may also be obtained from and submitted to:
Monterey County, Information Technology Department, Human Resources
Attn: Suzanne Paluck, Human Resources Analyst
1590 Moffett Street
Salinas, CA 93905
Phone: (831) 759-6984 | Fax: (831) 422-3622
Our website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology
The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include:
Applicants who fail to provide all required materials by the application filing deadline will not be considered.
- A completed County of Monterey employment application
- Responses to the supplemental questions
Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.
Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 759-6984.
Closing Date/Time: Continuous
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