Director of Outreach Services (Administrator II), Temporary (104921)

  • Sonoma State Unversity
  • Rohnert Park, California
  • Mar 17, 2020
Full Time Administration and Management Human and Social Services

Job Description

Department Name
Pre-Collegiate Programs

Salary and Benefits
Starting salary placement depends on qualifications, experience and salary budget, and will not exceed
$5,200 a month.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by clicking the View Benefits Summary link or by request from SSU Human Resources.

Application Deadline
This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Thursday, January 16. Please refer to the Application Process section of this posting for additional details.

Conditions of Employment
This position is a member of the Management Personnel Plan and serves at the pleasure of the President.

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.

Under the supervision of the Associate Director of Pre-Collegiate Programs, the Director of Outreach Services is responsible for ensuring all student-centered goals and objectives as outlined in Upward Bound Programs' (Upward Bound Sonoma County, Upward Math & Science, and Upward Bound North) proposals comply with federal guidelines and regulations; the management of Upward Bound outreach services, including the supervision of outreach advisor staff; marketing programs to target school sites and community partners; developing, implementing, and managing a comprehensive outreach service plan encompassing student recruitment, outreach, and academic advising for all participants; and developing, implementing, and supervising procedures for data collection and record keeping systems in order to ensure successful completion/submission of projects' Annual Performance Reports.

Major duties of the position include, but are not limited to, the following in support of Pre-Collegiate Programs: develop, implement, and manage projects' outreach and academic advisement component, including the direct supervision of outreach staff and program assistants; develop and manage college placement courses, including on-line service learning component; develop and implement department policies and procedures; participate in the strategic planning for improvements in programs' goals and objectives; develop, administer, and evaluate programs and/or projects; manage the daily operations of programs' student component; ensure students are meeting program requirements and objectives; oversee liaison work with school site administrators, counselors, and contacts to ensure academic development of program participants and provide academic intervention; and manage the development of student Academic Intervention Plans. Develop a series of career information and internship opportunities for students enrolled in the Upward Bound Math & Science program; provide case management for students enrolled in the Upward Bound North program. Provide Saturday and Summer Academy program support which may include instruction. Develop and execute recruitment presentations to potential applicants and parents; oversee student applications, review process and selection process, including interview of applicants and parents; provide recruitment statistical updates. In collaboration with the Associate Director, develop and implement summer residential components for program participants, including live-in and lead responsibilities of the residential staff. Provide parent advising as needed. Monitor student progress and maintain project student records over the project period, including alumni participants; document outreach services and producing detailed reports; refer students to appropriate community/social agencies for support; develop and execute presentations for staff and student groups regarding issues related to the programs; and supervise student- related field trips and activities.

Participate on University committees; performs other duties as assigned.

Duties will primarily take place in an office setting however additional duties may be performed in various locations on the Sonoma State University campus, including working both indoors and outdoors to support and participate in university activities and events. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday to meet the operational needs of the campus and department. Your specific start time is determined by your Appropriate Administrator. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the Appropriate Administrator. This position will require occasional travel, by automobile or airplane, and overnight stay to travel to trainings and meetings off campus.

This position requires a minimum of three years of experience in developing, implementing, and evaluating effective outreach strategies, three to five years' experience in working with TRIO programs and/or experience working with educationally and economically disadvantaged populations, including three to five years of progressively responsible and applicable management and/or supervisory experience. Bachelor's degree in a related field, or equivalent combination of education and experience to provide the required knowledge, skills and abilities to perform the duties of the position. Master's degree in education or related field highly preferred. Intermediate proficiency with computers and Microsoft Office Suite (Outlook, Word, Excel) required. Knowledge of FileMaker Pro required. Knowledge of PeopleSoft preferred.

The incumbent must demonstrate integrity and sound judgment in performing duties; possess the ability to supervise the work of staff and recommend appropriate personnel actions; be able to apply strong problem solving and conflict resolution skills and train and evaluate performance, taking corrective action as needed; be able to coordinate and evaluate program efforts; possess a working knowledge of the practices and activities of TRIO programs; demonstrate sensitivity to the needs and characteristics of low income and potential first-generation college students; use initiative and resourcefulness in planning work assignments and implementing program activities; reason logically; work well both independently and as a team player; possess the ability to plan, analyze, and coordinate activities; have the ability to deal with stressful situations while maintaining composure; possess excellent communication and listening skills; possess effective public speaking skills; have proven ability to work with people from a variety of culturally diverse backgrounds; and have the ability to contribute to a collaborative environment utilizing exemplary communication and

problem solving skills as necessary. Must have strong organizational skills and the ability to manage multiple projects and competing priorities simultaneously, adjusting quickly to changes needed on a daily basis. Must have the ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. Must be able to accept constructive feedback and work cooperatively in group situations.

The duties of this position may include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate may be required to file Conflict of Interest Form 700: Statement of Economic Interest on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

Qualification Note
Evidence of degree(s) or certificate(s) and/or license(s) required at time of hire.

Application Process
Please visit to apply to this position, materials submitted with your application will not be returned. For questions related to the application process, please reach out to Human Resources ( | 707.664.3100).

Qualified candidates must submit the following to be considered:
1. Cover Letter and Resume - application system only allows one document to be uploaded, so cover letter and resume must be included in the same MS Word or PDF file (file name should not contain any spaces or special characters)
2. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

The ADA Coordinator is available at 707.664.2664, to assist individuals with disabilities in need of accommodation during the hiring process.

Other Information
Equal Employment Opportunity: The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

About Sonoma State University
Sonoma State University, located 48 miles north of San Francisco, is one of the 23 campuses of the California State University. Sonoma State University is a liberal arts institution with an enrollment of approximately 10,000 students and 530 full-time and part-time faculty. Our beautiful campus is located in Rohnert Park, at the foot of the Sonoma hills in the Wine Country.

Sonoma State University is proud to be a smoke-free campus, where smoking and other uses of tobacco products, such as smokeless tobacco, the use of e-cigarettes and similar devices, are prohibited.

Sonoma State University's Jeanne Clery Act Annual Security Report is available at; Annual Campus Housing Fire Safety Report is available at

Closing Date/Time: Open until filled

Job Address

Rohnert Park, California 94928 United States View Map