Annual Fund Operations Specialist (AA/S-Exempt I) / University Development (2019-00947)

  • San Bernardino
  • San Bernardino, California
  • Aug 03, 2020
Full Time Planning and Development

Job Description

Employment Status: Full-time, Temporary, "Exempt" position.

Work Schedule: Typically, Monday through Thursday, 10:00 am - 7:00 pm, Friday 8:00 am - 5:00 pm, occasional weekend hours.

First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning February 10, 2020.

Required Application Materials:
Please attach a (1) cover letter, (2) resume (or curricula vitae) and (3) diversity statement. The diversity statement may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational/professional experiences, background/philosophy has prepared you for the role you are applying for at California State University, San Bernardino. (Maximum 250 words).

The University:
California State University, San Bernardino (CSUSB) is a preeminent center of intellectual and cultural activity in Inland Southern California. Set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates approximately 4,500 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire, with the second highest African American and Hispanic enrollments of all public universities in California. Eighty-one percent of students are the first in their families to attend college.

The Division:
The Division of University Advancement promotes Cal State San Bernardino's educational mission through private philanthropic support, strategic communications, and alumni relations. University Development creates fundraising initiatives, events, and activities that stimulate the involvement and interest of alumni, friends, parents, corporations, and foundations by developing relationships that foster and stimulate giving to the university.

Position Summary:
The Annual Giving Operations Specialist is a vital development team member engaged in the strategic planning and implementation of multi-channel annual giving campaigns that increase contributions and participation from alumni/ae, parents, students, and friends of the University. Under the direct leadership of the Director of Annual Giving, the Annual Giving Operations Specialist will assist with the design and execution of a dynamic annual giving program informed by cutting-edge predictive data analytics and best practices of both the CSU community and the annual giving community-at-large.

This position requires a strong commitment to philanthropy, effective communication and writing skills, prospect research and organizational skills, and knowledge of annual giving best practices, trends, and technology.

Current employees will be given preferred consideration.

This position requires a self-starter with experience in multi-channel fundraising. The incumbent will possess in-depth knowledge of current trends and best practices in annual giving, strong written, oral, and interpersonal communication skills, well-developed computer skills, and the ability to work in a team-oriented environment with students, faculty, and staff.

Typical duties may include, but are not limited to:

Annual Giving Campaigns & Programs:
The Annual Giving Operations Specialist will assist with the design and implementation of annual giving campaigns including the groundbreaking Coyote Ambassadors Program, the Coyote Proud Fund call center, online crowd funding campaigns, and annual giving campaigns utilizing email, social media, direct mail, and other solicitation channels to meet established fundraising and participation metrics:
Coordination of the Coyote Ambassadors Program which utilizes student fundraisers to engage alumni through in person meetings, phon-a-thons, and crowd funding campaigns.
Supervision of the Coyote Proud Fund call center, including a comprehensive fundraising incentive program.
Oversight of a 12-20 crowd funding campaigns per year.
Supervision of 10-15 student fundraisers, including scheduling and staffing for fundraising shifts to maintain optimal student staff levels.
Execution of multi-channel alumni, parent, and student giving campaigns.
Creation of effective programs to engage and solicit alumni/ae, parents, students, and friends of the University.
Design of fundraising solicitations, email, and other collateral.
Coordination of annual giving level campaigns for the colleges and other campus programs.
Assistance with strategic planning and implementation of campus-wide giving days, peer-to-peer fundraising campaigns, and other programs to improve annual fund outcomes both in the percentage of alumni, parents, students, and friends participating and in the total dollars raised.
Budget oversight to ensure that annual giving programs are cost effective and adhere to fiscal requirements.
Other duties as assigned.
University Advancement Participation:
The Annual Giving Operations Specialist is part of an effective University Advancement team and shall:
Participate in divisional strategic planning, goal setting, event planning, and project status sessions.
Maintain the highest standards of development procedures and protocols utilizing various forms, report formats, databases, and clearance procedures.
Collaborate with the Office of Strategic Communication to ensure that all development-oriented direct mail and email solicitations, communications, and events adhere to campus-wide and divisional graphics and professional communication standards.
Integrate development efforts with central advancement staff and gift processing staff to ensure accurate gift recording and receipting.
Assist with general donor cultivation, solicitation, and stewardship as part of a development team that attracts additional support important to all colleges, schools, and programs.
Other duties as assigned.

Education and Experience:
Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs AND two (2) years of related experience.
Desirable Qualifications:
One (1) to three (3) years of effective fundraising experience.
Demonstrated experience increasing fundraising results in a multi-channel annual giving environment.
Experience with annual fund and development software including Campus Call, Advance, and Reeher.
Design and graphic arts experiences.
Experience working in a higher education fundraising setting desired.
Knowledge Skills and Abilities:
Excellent oral and written skills required in order to write fundraising appeals, reports and letters, and to communicate effectively with a variety of constituents, including high-profile leaders and donors.
Must demonstrate accepted business and professional etiquette in all dealings with constituents and colleagues.
Demonstrated ability and success in donor identification, cultivation, solicitation, and stewardship of individuals at the annual giving level of support.
Demonstrated ability to reflect the highest standards of professional conduct and integrity.
Exceptional leadership and strategic planning skills. Strong research and problem-solving skills.
Strong communication, writing, and editing abilities; strong team player.
Excellent attention to detail; proficiency in locating and synthesizing materials from multiple sources.
High degree of organization and initiative.
Well-developed sense of curiosity, ingenuity, and perseverance.
Complete respect for confidentiality.
Ability to gather data, analyze information, and prepare reports.
Ability to interpret, analyze, and summarize complex biographical, business, and financial data.
Ability to handle deadlines and changing priorities with good judgment.
Ability to establish and maintain effective working relationships, on and off campus, serving in a leadership role, and as a liaison and representative of the department, division, college, and the university.
Ability to work cooperatively with all levels of the organization.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
Closing Date/Time: Open until filled

Job Address

San Bernardino, California 92407 United States View Map