Academic & Event Scheduling Analyst
SF State University
San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing email@example.com.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
This is a one year probationary position.
Monday to Friday; 8 a.m. to 5 p.m.
Anticipated Hiring Range*
$5,600 to $6,200 per month ($67,200 to $74,400 annually)
Salary is commensurate with experience.
Provide high level of academic analysis and administrative support for the Academic Scheduling Unit. The incumbent primarily responsible for academic, cohorts/programs, event scheduling and all duties pertinent to the production of the class schedule. The incumbent provides administrative analysis for planning, processing, organizing, and facilitating production of annually published online class schedules for the Fall, Spring, and Summer terms.
The incumbent will work in close collaboration with entities within Academic Affairs, Information Technology Services, Academic Technology, Facilities & Service Enterprises, and across SF State and with external entities, as part of maintaining the scheduling system and facilitating the provision of information.
Operations Planning, Scheduling and Oversight
- Act as trouble-shooter/resource person during schedule building process. Ability to effectively develop and clarify class schedule related policies and procedure to college offices including presenting ideas and solutions.
- Audit scheduling data throughout the process. Provide and direct necessary maintenance of the on-line information that is input by department users. Notify the college contacts of inconsistencies and facilitate modifications to data irregularities. Monitor the usability of existing audit reports and recommended develops new reports when needed. Provide quality control of user input.
- Collaborate with the Curriculum Office to stay current with the changes being made to the master course data.
- Perform quality assurance audits for class schedule data entry errors and update course attribute changes to scheduled courses per curriculum office.
- Maintain and update the system specific rules and procedures required for the operation of the class scheduling process.
- Implement the standard time blocks policy and apply exceptions to standard time block policy as per Course Review Committee (CRC)
- Schedule and maintain cohorts/programs support by Academic Resources such as Metro Academy, American Language Institute, International Student, etc.
- Process and maintain events and special room request from Housing, Dining & Conference Services
- Ability to provide lead work direction and train others.
- Ability to apply good judgment and develop new approaches and systematic solutions to address complex problems in all areas, including university restructuring and system conversion.
- Excellent project management skills and superior knowledge of the Campus Solutions curriculum tables. Update Campus Solutions data and maintain all scheduling data in 25Live.
Programs & System Coordination
- Troubleshoot and route Campus Solutions questions to appropriate group.
- Assist with coding sections for augmentation as directed by Associate Vice President, Academic Resources and Academic Scheduling Coordinator.
- Work with Fiscal Affairs and Curriculum Planning to maintain, review and audit Category III Fees.
- Coordinate and code registration edits in preparation for student registration.
- Provide class schedule data and perform space searches for class relocations in the event the Emergency Operations Center (EOC) is activated that impact of classroom space.
- Collaborate with Academic Technology, Facilities and colleges to facilitate classroom renovation.
- Create and maintain documentation pertain to the class schedule procedure and process.
- Collaborate with other CSU campuses and the Chancellor's Office to identify approaches and best practices related to class schedule. Lead efforts to implement these practices at SF State, when appropriate.
Serve as the backfill contact for the 25Live/Schedule25 application for on campus and off campus entities, including various campus users and the application vendor.
Serve as the backfill in maintaining the Academic Resources/Academic Scheduling website. Initiate ideas and develop links that display current and historical data in accordance with the needs of client units of Academic Resources.
Serve as liaison to the AVP of Academic Resources and the Emergency Operations Center. In the event the EOC is activated for an emergency involving the closing of classroom space, provide class schedule related information to assist in relocating the impacted classes to the alternative classrooms.
Implement and maintain Category III Course Fees.
Other duties as assigned.
At All Times
- Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D).
- Demonstrate safe work practices for oneself, others and the office environment.
- Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations.
- Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management.
- Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
- Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions.
- Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups.
- Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus.
- Bachelor's Degree and/or a minimum of 4 years of professional experience in an academic environment;
- Experience working with colleges, departments and students within a highly diverse and fast-paced environment;
- Proven ability to exercise excellent judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures;
- Ability to become familiar with and obtain thorough working knowledge of the California State University (CSU) policies and procedures, Title 5, University organizational structures, and the policies that govern them;
- Proven ability to assess, formulate and evaluate the impact of recommended or implemented policies from a strategic and operational perspective;
- Strong technology, software, and hardware skills including the use of Word, Excel, Outlook, PowerPoint, internet, etc.;
- Demonstrated ability to independently determine priorities, coordinate, execute and evaluate multiple projects, and meet deadlines;
- Excellent interpersonal and communication skills, with a strong ability to maintain a cooperative work environment and handle a broad, higher range of interpersonal contacts that may include confidential and sensitive information;
- Demonstrated proficiency in writing skills, English grammar, punctuation and spelling, and the ability to draft and compose correspondence and standard reports.
Core Competencies - embody the following competencies:
- Bias toward collaboration and teamwork.
- Effective oral, written and nonverbal communication skills.
- Customer/Client Focus with an emphasis in problem solving and resolution.
- Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
- Diversity and inclusion.
This position requires the successful completion of a background check.
Eligibility to Work*
Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees.
Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.
How To Apply
**THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION**
Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience.
SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
This position is open until filled.
Review of applications to begin 02/06/2020.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
Closing Date/Time: Open until filled
San Francisco, California