Lateral Public Safety Dispatcher (911 Operator)

  • 501 Poli Street, Ventura, California
  • Mar 17, 2020
Full Time Dispatch and Telecommunications Public Safety
  • Salary: $57,451.06 - $69,831.84 Annually USD

Job Description


The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatchappropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities.

The ideal candidate for this position will 1) bean experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations;4) remaincalm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational.

The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information.

If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. All applications submitted are reviewed on an ongoing basis, apply now for immediate consideration.

For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at or by selecting here Public Safety Dispatcher .

Minimum Qualifications

A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable.

In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required.

License:Depending on assignment, possession of a valid California Class C driver's license may be required.

Certificate:Typing speed of 35 words per minute is desirable.

Selection Process

Applications and supplemental questions will beaccepted on acontinuousbasisand candidates should apply promptly to be considered for any current or upcoming vacancies.
If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467or hand delivered to City Hall at: 501PoliStreet, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail.

It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process.

If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens.
The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City.

The City of Ventura is an Equal Opportunity Employer. We promote equal employment opportunity to all qualified applicants without regard to age, race, color, religious creed, sex, sexual orientation, national origin, ancestry, marital status, physical disability, mental disability, medical condition, genetic information, gender, gender identity, gender expression, and military and veteran status.

In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501PoliStreet, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: .Continuous

Job Address

501 Poli Street, Ventura, California United States View Map