San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups.
Initial review of applications will begin on November 15, 2019. To receive full consideration, apply by November 14, 2019. The position will remain open until filled. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice.
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This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 06/30/2020, with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
Under the direct supervision of the Associate Athletic Director of Ticket Operations and the lead of the Assistant Athletic Director of Ticket Operations, the Ticket Office Sales Representative provides customer service and ticket sales duties in person and via the telephone. Customer base includes current season ticket holders, SDSU students, SDSU faculty/staff, and the general public.
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Compensation and Benefits
Starting salary upon appointment not expected to exceed $2,600 per month. CSU Classification Salary Range: $2,600 - $4,225 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
Working knowledge of mathematical and general office methods, practices, and procedures. Ability to learn basic financial record-keeping methods, procedures, and practices; make mathematical calculations with speed and accuracy; maintain files and records; follow oral and written directions; communicate effectively with others; read, understand, and apply rules and regulations; and use current computer word processing and spreadsheet software programs, web browsers, integrated financial systems and/or other types of records management systems, such as cashiering to complete tasks. Read and write English at a level appropriate to the position.
Preferred Qualifications and Specialized Skills
Ticket office/ticket sales experience. At least one year of experience working in an Athletics ticket office preferred
Cash handling experience. At least one year of cash handling experience in a ticket office preferred.
At least one year of customer service experience and strong customer service skills.
Proficiency with Microsoft Word & Excel.
Experience with Ticketmaster.
Ability to travel to away games for various sports.
Effective interpersonal and verbal/writing skills.
To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here.
Applicants with disabilities requiring assistance may call (619) 594-6390.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
SDSU is a smoke free campus. For more information, please click here.
Closing Date/Time: Open until filled