Director, Student Wellness & Basic Needs Initiatives (1014172)

  • Chancellor's Office
  • Long Beach, California
  • Nov 28, 2019
Full Time Administration and Management

Job Description

Chancellor's Office Statement
Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Director, Student Wellness & Basic Needs Initiative. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.

Commensurate with qualifications and experience.

Position Information
The Director of Student Wellness and Basic Needs Initiatives supports the California State University Office of the Chancellor with leadership, administration, management and oversight of best practices programs and services that enhance student access and success by promoting student health and wellness, as well as reducing gaps in basic needs. California State University campus-based student health and counseling centers together provide primary care, mental health and ancillary services to over 300,000 students each year; accounting for health promotion programs and well-being initiatives, nearly the entire CSU student community of 480,000 plus students are potentially reached. Furthermore, these units provide leadership and guidance to the entire community during crises, and are the primary point of contact threats to public health occur on campus. The incumbent must be able to work effectively and in a culturally competent manner, cognizant of the unique context of the CSU mission, including its strong commitment to serving historically underrepresented and underserved students, low-income students, first-generation students, and other disadvantaged student communities.
The incumbent will provide leadership, direction, guidance, consultation and systemwide coordination for an array of programs and services both clinical and public health-oriented in nature: student health services and related ancillary medical services; student health promotion, disease prevention, and health education initiatives and programs; student mental health and counseling direct and indirect services; confidential victim-survivor advocacy services; and basic needs initiatives, including those which reduce food and housing insecurity. Specifically, with regard to basic needs, the CSU plans to establish itself as a national leader for addressing the basic needs of students through four pillars: campus leadership and innovation; programs and services that support students towards their goals of college completion; collaboration and partnerships with community and governmental agencies; and research and curriculum. Finally, the Director will also provide policy recommendations, technical assistance and consultation on all of the functional areas noted above to campuses, as well as with higher education and community partners, legislative entities, and policy groups

Under the general direction of the Associate Vice Chancellor for Student Affairs & Enrollment Management, the Director of Student Wellness and Basic Needs Initiatives will:
-Provide effective administrative leadership, supervision, and budget management for the Office of Student Wellness and Basic Needs Initiatives.
-Coordinate and provide guidance to systemwide and/or system-level programmatic areas of for student health services and related ancillary medical services; student health promotion, disease prevention, and health education initiatives and programs; student mental health and counseling direct and indirect services; confidential victim-survivor advocacy services; and basic needs initiatives, including those which reduce food and housing insecurity.
-Analyzes trends in service utilization and program outcomes; develops and implements innovative care models, service delivery and prevention initiatives based on findings, in consultation and collaboration with campus-based health and wellness professionals.
-Serves as the Public Health Officer for the CSU Chancellor's Office, and as such is the primary point of mobilization for campuses and the Chancellor's Office to coordinate services provided by campus student health centers and by counseling and psychological services during public health or other emergencies, when inter-campus and/or inter-segmental collaboration and cooperation is required; acts as liaison to national, state and local public health agencies.
-Interprets existing policies and develops new policies based on changes in the student wellness and healthcare arenas.
-Serves as primary contact for legislative affairs staff on policy issues related to student health, wellness and basic needs; analyzes pending federal and state legislation to ascertain and report on potential impact on student health, wellness and basic needs services and programs.
-Works collaboratively with counterparts in Student Affairs, Risk Management, Compliance, General Counsel, and other units, in order to ensure wellness, medical and mental health services meet all compliance and policy standards; participates in the development of and oversees implementation of policies and procedures related to required credentials, granting of privileges, risk management, patient safety and other regulatory affairs
-Leads, develops and implements systemwide clinical and public health activities that impact health care quality and health outcomes for students, so as to maximize students' capacity to be engaged learners.
-Works with inter-departmental staff at the Chancellor's Office and on the 23 campuses, state public health officials, and healthcare industry colleagues to plan, implement and evaluate new programs, strategies, and clinical quality improvement activities; facilitates work groups from SHS and CAPS staff to address specific needs related to but not limited to: business and administration, benchmarking; immunization policy and practices; quality improvement; HIPAA and privacy practices; credentialing/privileging/peer review; and electronic health records.
-Oversee the implementation of the CSU Basic Needs Initiative, around these four pillars: campus leadership and innovation; programs and services that support students towards their goals of college completion; collaboration and partnerships with community and governmental agencies; and research and curriculum, in collaboration with the Basic Needs Initiative Advisory Committee.
-Design, implement and coordinate programs specific to CSU's Basic Needs Initiative, with an emphasis on reducing food and housing insecurity for CSU students, including, but not limited to: annual systemwide conference, advisory committee meetings and related activities, systemwide professional development, regional network meetings, and supporting/coordinating campus programs and services.
-Facilitate communication on behalf of the programs and services related to student health, wellness and basic needs through the development of outreach and promotional resources; including, but not limited to: marketing tools, research studies, press releases, talking points, tracking of social media platforms, public relations materials, website, videos, etc.
-Convene, coordinate and ensure appropriate documentation for meetings of relevant advisory committees, constituency/stakeholder groups, and other communication/governance entities in support of CSU Chancellor's Office mission and priorities, including but not limited to the Student Health Services Advisory Committee, the Student Mental Health Advisory Committee, the Student Health Center Directors, the Counseling and Psychological Services Directors, and the Directors of Health Education/Health Promotion.
-Respond to/address questions and concerns from colleagues, students, faculty, staff and administrators, partners, interfacing with a variety of constituents using judgment and discretion. Make referrals, confer with advisory committees, constituency and stakeholder groups, and collaborative partners as necessary.
-Serve as point of contact for research and studies commissioned on behalf of the student health and wellness across the 23 campuses or on behalf of the CSU Basic Needs Initiative, working alongside faculty, graduate students, consultants and other researchers/scholars around issues of basic needs, student health and student wellness; serve as a hub for research and curriculum.
-Prepare memos, media releases, reports, policy briefs, and other communications in support of CSU Chancellor's Office priorities associated with student health, wellness and basic needs.
-Identify, establish and sustain effective collaborations with state, county, federal and other agencies/organizations in support of policies or practices to facilitate partnerships and initiatives to address student health, wellness and basic needs.
-Coordinate the development of and implement compliance plans for systemwide audits in the areas of student health services, mental health and counseling services, confidential victim-survivor advocacy services, and other functional/programmatic areas as needed.
-In collaboration with the Director of Healthcare and Workforce Development in Academic and Student Affairs, support campuses as they complete systemwide audits related to healthcare services, including those provided by academic programs and provide final report on a biennial basis.
-Identify external opportunities for partnership and funding to support programs and services related to student health, wellness and basic needs.

This position requires:
-A Master's degree from an accredited college or university or the equivalent of graduate coursework and professional experience. Minimum of eight years in in educational administration at a secondary and/or post-secondary level.
-Strong communication and organizational skills. Understanding of student development, campus- community partnerships and target populations.
-Demonstrated ability to interact successfully with a variety of constituents with a diversity of backgrounds.
-Must have strong knowledge and experience in areas of student services, food and housing security, state and federal resources and understanding of working within a systemwide office with 23 unique institutions.
-Knowledge of support resources on state and federal level that address housing and food security.
-Must have demonstrated broad knowledge and experience in areas of student services, student health, student mental health, and food and housing security
-Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the system with the ability to establish and maintain effective working relationships within a diverse population and with those from various backgrounds. Ability to interpret and apply policies, procedures and use judgment and discretion to act when precedents do not exist.
-Ability to understand and analyze data and research findings to help drive decision making and direction in the development of programs and services to most effectively serve our students.
-Ability to plan, execute, and evaluate large-scale, complex events with broad, visible impact.
-Ability to initiate a project and carry it through to completion.
-Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing in a fast-paced environment and to a diverse and often large audience.
-Ability to be a creative leader and manager who draws on knowledge and strengths of the team to develop and advance the vision, mission and goals of the initiative.
-Practical and theoretical knowledge of supporting student success and understanding student development theory.
-Experience developing and sustaining partnerships with community-based organizations, governmental agencies and other potential public health partners to advance student health and wellbeing.
-Demonstrated in-depth knowledge of the components of medical management, health care financing and health care delivery system.
-Demonstrated ability to translate knowledge/expertise into long-term strategic initiatives that can be implemented effectively across the system.

Application Period
Resumes will be accepted until December 11, 2019 or until job posting is removed.

How To Apply
To apply for this position, click on the link at the top of the screen.

Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

Mandated Reporter Per CANRA
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.
Closing Date/Time: Open until filled