Social Worker III - Extra Help

  • Merced County Human Services Agency
  • Atwater, California
  • Nov 21, 2019
Full Time
  • Salary: $24.55 - $29.87 Hourly

Job Description

Position Information

Under general direction, the Social Worker III carries a difficult caseload involving the determination of need for basic social services functions for applicants or clients; performs social studies and assignments involving individualized treatment and specialized application of casework methods and skills; provides comprehensive casework services of a tangible nature; and performs other related work as assigned.

Social Worker III is the advanced journey level in the Social Worker series. Incumbents are normally assigned a selected caseload of the more difficult cases and when needed are given supervisory consultation in development of treatment plans. They may also be assigned to a specialized function requiring a high degree of perception such as a special problem caseload or they are assigned to a specific geographic or functional area such as Court Investigations, Family Maintenance/Reunification, Emergency Response, Child/Adult Protection, or Foster Care. A Social Worker III may act as a lead worker to other social service workers. Incumbents are expected to work independently.

Social Worker III differs from Social Worker II in that the former receives the more difficult assignments requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for services. Incumbents normally work with a high degree of independence of action in administering services and in making use of agency or community resources. Social Worker III differs from Social Worker IV-A/B in that the latter is the most experienced worker and requires both advanced education and social work experience.

Incumbents in the Social Worker III classification receive general direction from a Social Worker Supervisor or other higher-level manager or deputy director, and may act as lead worker to lower classification working in the same program area.


Minimum Qualifications

Pattern 1: One (1) year of full-time experience performing journey level social work case management in the Social Worker II classification in an Interagency Merit System (IMS) county;

Pattern 2: Two (2) years of full-time social work case management experience in a public or private agency; AND Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science;**
Pattern 3: Bachelor's degree and successful completion of twenty-four (24) semester or thirty-six (36) quarter units of a Master's degree program in Social Work, or a Counseling program from an accredited college or university, emphasizing Marriage, Family and Child Counseling or Marriage and Family therapy, Gerontology or Clinical Psychology; AND Twelve (12) months of social work case management experience.*

*Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services.

**Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, law, human services, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.

Supplemental Information

Duties may include, but are not limited to, the following:
  • Studies and applies the principles and techniques of social work to a case load which includes all types of public services.
  • Consults with other staff members when problems are beyond their level of competence.
  • Interprets the policies, rules, regulations and services rules of the agency to applicants, clients and the general public within their responsibility.
  • Prepares and maintains necessary casework records.
  • Makes social and case studies to develop treatment plans for assigned case load.
  • Assists applicants and recipients in utilizing available resources and makes home calls in connection with casework assignments.
  • With a high degree of independence,assesses client problems and follows through with social treatment plans.
  • Receives casework consultation from professionally trained staff members.
  • Acts as an advocate on the client's behalf and may be required to testify in court.
  • Works with community organizations and outreach programs and other activities to enhance services, in order tomeet client needs.
  • Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence.
  • Provides community outreach for various agency programs.
  • Conduct assessments to determine extent of social service or vocational needs of clients and decide on basic welfare to work plans or social treatment plans for clients.
  • May assist in training and orientation of new staff and may act as lead worker as needed.
  • Carries a caseload of more difficult types of social services cases requiring a high degree of technical competence, such as situations where complex interfacing environmental factors affect family life.
  • Receives and responds to reports of suspected abuse; obtains information from reporters; personally investigates and assesses situations to protect vulnerable adults and childrenand recommends alternate placement; may provide information to law enforcement or district attorneys.
  • Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment.
  • Develops and carries out social treatment plans for an assigned caseload; ensures all services are delivered in a respectful, culturally sensitive and appropriate manner and in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals.
  • Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling; advocates on clients behalf for most appropriate services including enabling services.
  • Makes home visits in connection with casework assignments.
  • Develops and prepares court reports, case plans, case narratives and safety plans in automated computer systems.
  • May be required to testify in court.
  • Maintains client confidentiality; performs all duties in conformance with the National Social Workers (NASW) Code of Ethics.
  • Perform on call duties as needed.
Essential skills may include, but are not limited to, the following:
  • Operate a personal computer and other modern office equipment, including repetitive hand and arm motion.
  • Frequently sit for extended periods.
  • Frequently operate a motor vehicle.
  • May occasionally lift and carry up to 40 pounds.
  • Communicate effectively with others in person and over the telephone.
  • Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
  • Perform job duties under stressful conditions.
  • Respond appropriately to situations.
  • Maintain confidential information in accordance with legal standards and/or County regulations.
  • Regular attendance is an essential function.
Desired knowledge may include, but is not limited to, the following:
  • Socio-economic conditions and trends and basic principles of individual and group behavior.
  • Basic public welfare programs on the Federal, State, and local level.
  • General principles of public assistance policies and programs.
  • Effective writing techniques.
  • Basic principles, techniques and methodology of interviewing and recording of social casework.
  • Laws, rules, and regulations governing the operation of the public welfare agency.
  • Community organization and the social problems using public and private community resources.
  • Basic principles involved in the nature, growth, and development of personality and in-group processes.
  • Current problems and methodology in the field of public social services.
  • Principles and practices of organization, workload management and time management.
  • Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling.
  • Signs, stages and dynamics of abuse, and the effects of abuse on child/adult development and behavior.
  • Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families.
  • Standards for maintaining clients safely in home; options for placement; effects of removing clients from unsafe situations.
Desired abilities may include, but are not limited to, the following:
  • Learn and understand laws, rules, and regulations governing the operation of the public welfare agency.
  • Understand and learn the agency programs, policies, and procedures; performs duties consistent with agency values.
  • Obtain facts and recognize its relevance and significance.
  • Organize and maintain work detail.
  • Establish and maintain effective working relationships with agency staff, clients, and others.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain client rapport on an individual basis.
  • Analyze situation and adopt effective courses of action.
  • Interpret public social service programs to the applicants, recipients, or general public.
  • Work within a community setting and effectively use appropriate resources and services.
  • Maintain confidential information in accordance with legal standards and/or county regulations.
  • Recognize signs of abuse for children, elderly and dependent adults; assess risk factors and potential dangers to clients.
  • Interact professionally and respectfully with clients including difficult, hostile, or distressed clients.
  • Respect cultural differences.
  • Perform on call duties as needed.
  • PLEASE NOTE: Extra Help employees are not entitled to County benefits and are limited to a maximum of 25 hours per week.
  • A valid California driver's license and DMV clearance may be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
  • Applicants for positions within the Human Services Agency are subject to a criminal history background check.
  • Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process.

Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

If youwould like to have Veteran's preference points included as part of the application packet, please attach a copy of your DD-214 form.

PLEASE NOTE: Applicants, who receive a passing score on a written or oral examination, shall be eligible to receive credit for an additional five (5) points to be added to the final examination score. Veteran's preference is allowed only on initial entrance into County service and shall not affect the order of eligibility on any other employment lists.

For the purpose of this section, a veteran is one who has received an honorable discharge from active duty, and has served:
1. During one of the following wartime or equivalent periods:
  • Sept. 11, 2001 to End of Operation Iraqi Freedom
  • Aug. 2, 1990 to Jan. 2, 1992
  • Jan. 31, 1955 to Oct. 15, 1976
2. During peacetime for which service a campaign or expeditionary medal has been authorized by the Government of the United States and where discharge was under honorable conditions. This would include Lebanon, Grenada and Southwest Asia.

A copy of the discharge form (DD-214) shall be submitted to CalHR MSS for each position applied for, along with an application for employment requesting such preference, on or before the final filing date specified on the job announcement. Failure to submit the required credentials (DD-214) prior to the final filing date will be deemed a waiver of credits.

Merced County is located in the northern part of the San Joaquin Valley in central California, an area earning worldwide acclaim for its rich agriculture, and spans from the coastal ranges to the foothills of Yosemite National Park. The City of Merced, the self-proclaimed Gateway to Yosemite, has a population of approximately 81,102, yet retains the charm of a small town with amenities routinely found in larger communities. Merced's revitalized downtown is emerging as the entertainment center of the area. The County is representative of the rural heartland and Gold Rush remnants underpinning the state's heritage. It is a peaceful, quiet, and friendly area with an abundance of beautiful bike paths, and offers choices of higher education in UC Merced and Merced College.
Closing Date/Time: Continuous