Social Worker I/II - Extra Help

  • Merced County Human Services Agency
  • Atwater, California
  • Nov 21, 2019
Full Time
  • Salary: $19.70 - $23.96 Hourly

Job Description

Position Information

Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.

Working under close supervision, Social Worker I is the entry/trainee class in the professional Social Worker series. Employees in this class are learning casework methods, procedures, policies and carry a limited non-complex social services caseload under close supervision and receive in-service training; are given close and constant supervision while learning social work principles, social service programs, basic case work methods and techniques, and departmental rules, regulations and procedures. Typical assignments are within child welfare and adult services programs; however, at the agency's discretion positions may be assigned to employment services to perform social services case work for employment services clients as required by department needs. As requisite skill and knowledge is developed, greater independence and the full scope of responsibility is exercised. Unless a position is permanently allocated to the Social Worker I level due to the nature of the work, employees are expected to advance to the Social Worker II after one year of satisfactory performance at the trainee level.

Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.


Minimum Qualifications

Pattern 1:
Graduation from an accredited four-year college or university;
Pattern 2:Successful completion of thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*;
One (1) year of full-time experience in the Social Service Aide, Eligibility Specialist II, Employment and Training Worker II or comparable classification;
Three (3) years of full-time experience providing direct client services to disadvantaged adults or children in a private or public agency.

*Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.

Pattern 1:One (1) year of full-time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county;
Pattern 2:One (1) year of full-time social work case management experience**;
Thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*;

*Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.

**Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services.

Supplemental Information

Duties may include, but are not limited to, the following:
  • Studies and applies the principles and techniques of social work to a case load which includes basic types of services.
  • Interview clients to determine the nature of their problems and develop service plans where the end result is a tangible service such as employment, referral to a community center or an environmental change.
  • Makes referrals to other staff members when problems are beyond their level of competence.
  • Interprets the policies, rules, regulations and services rules of the agency to applicants, clients and the general public within their responsibility.
  • Maintains necessary casework records.
  • Attends training courses designed to further the incumbent's knowledge and understanding of the social work processes and to increase their technical competence.
  • Carries out social treatment plans for an assigned caseload.
  • May be required to work on-call.
Incumbents in the Social Worker II classification will also be expected to:
  • Carry a case load which includes cases with problems of moderate difficulty.
  • Makes social studies and develops treatment plans.
  • Assists applicants and recipients in utilizing available resources and makes home calls in connection with casework assignments.
  • Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence.
  • Provides community outreach for various agency programs.
  • Conduct assessments to determine extent of social service or vocational needs of clients and decide on welfare to work plans or social treatment plans for clients.
  • May assist in training and orientation of new staff and may act as lead worker as needed.
  • Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the social, physical and mental health needs of clients and obtain health information in order to identify and provide social services.
  • Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types of methods of treatment.
  • Make home visits in connection with casework assignments.
  • Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
Essential functions may include, but are not limited to, the following:
  • Operate a personal computer and other modern office equipment, including repetitive hand and arm motions.
  • Frequently sit for extended periods.
  • Frequentlyoperate a motor vehicle.
  • May occasionally lift and carry up to 40 pounds.
  • Communicate effectively both orally (phone and in person) and in writing.
  • Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
  • Perform job duties under stressful conditions.
  • Respond appropriately to situations.
  • Maintain confidential information in accordance with legal standards and/or County regulations.
  • Regular attendance is an essential function.
Desired knowledge may include, but is not limited to, the following:
  • Socio-economic conditions and trends.
  • Basic principles of individual and group behavior.
  • Current issues in the field of social welfare.
  • Basic public welfare programs on the Federal, State, and local level.
  • General principles of public assistance policies and programs.
  • Effective writing techniques.
  • Basic principles and techniques of interviewing and recording of social casework and problem-solving methodology.
  • Laws, rules, and regulations governing the operation of the public welfare agency.
  • Community organization and the social problems calling for the use of public and private community resources.
  • Basic principles involved in the nature, growth, and development of personality and in-group processes.
  • Principles and practices of note taking, report writing, and English composition, grammar, punctuation, and spelling.
  • Principle andpractices of organization, workload management and time management.
  • Role and responsibilities of social workers.
Desired abilities may include, but are not limited to, the following:
  • Learn and understand laws, rules, and regulations governing the operation of the public welfare agency.
  • Understand and learn the agency programs, policies, and procedures. Performduties consistent with Agency values.
  • Obtain facts and recognize the relevance and significance.
  • Organize and prioritize tasks required for a social services caseload.
  • Establish and maintain effective working relationships with agency staff, clients, and others.
  • Communicate effectively, both orally (phone and in person) and in writing.
  • Establish and maintaineffective client rapport and professional working relationships with agency staff, clients and others.
  • Analyze situation and adopt effective courses of action.
  • Interpret public social service programs to the applicants, recipients, or general public.
  • Develop skill in interviewing case recording and interpretation.
  • Work within a community setting and effectively use appropriate resources and services.
  • Maintain confidentiality of case records in accordance with legal standards and/or county regulations.
  • Work effectively in emotionally charged or stressful settings/emergencies.
  • Operate a personal computer and other office equipment and software.
  • Respect cultural differences; demonstrate respect and culturalhumility when interacting with clients and other staff.
  • PLEASE NOTE: Extra Help employees are not entitled to County benefits and are limited to a maximum of 25 hours per week.
  • A valid California driver's license and DMV clearance may be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
  • Applicants for positions within the Human Services Agency are subject to a criminal history background check.
  • Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.
If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process.

Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

If you would like to have Veteran's preference points included as part of the application packet, please attach a copy of your DD-214 form.

PLEASE NOTE: Applicants, who receive a passing score on a written or oral examination, shall be eligible to receive credit for an additional five (5) points to be added to the final examination score. Veteran's preference is allowed only on initial entrance into County service and shall not affect the order of eligibility on any other employment lists.

For the purpose of this section, a veteran is one who has received an honorable discharge from active duty, and has served:
1. During one of the following wartime or equivalent periods:
  • Sept. 11, 2001 to End of Operation Iraqi Freedom
  • Aug. 2, 1990 to Jan. 2, 1992
  • Jan. 31, 1955 to Oct. 15, 1976
2. During peacetime for which service a campaign or expeditionary medal has been authorized by the Government of the United States and where discharge was under honorable conditions. This would include Lebanon, Grenada and Southwest Asia.

A copy of the discharge form (DD-214) shall be submitted toCalHRMSS for each position applied for, along with an application for employment requesting such preference, on or before the final filing date specified on the job announcement. Failure to submit the required credentials (DD-214) prior to the final filing date will be deemed a waiver of credits.

Merced County is located in the northern part of the San Joaquin Valley in central California, an area earning worldwide acclaim for its rich agriculture, and spans from the coastal ranges to the foothills of Yosemite National Park. The City of Merced, the self-proclaimed Gateway to Yosemite, has a population of approximately 81,102, yet retains the charm of a small town with amenities routinely found in larger communities. Merced's revitalized downtown is emerging as the entertainment center of the area. The County is representative of the rural heartland and Gold Rush remnants underpinning the state's heritage. It is a peaceful, quiet, and friendly area with an abundance of beautiful bike paths, and offers choices of higher education in UC Merced and Merced College.
Closing Date/Time: Continuous