• LAWA Business & Jobs Resource Center
  • Los Angeles, California
  • Nov 08, 2019
Full Time Aviation or Harbor

Job Description

Position Summary: The Supervisor is responsible for the direct oversight of ensuring that productivity levels and customer service requirements are being met. Essential Duties: Achieve operational performance and service goals. Provide assistance to front-line employees in performing functional tasks. Interpret policies, procedures and contract bargaining agreement. Ensure shift schedules are complete in advance. Ensure all call offs are covered. Manage daily schedules, including employee breaks and meal periods. Accommodate increased/decreased client staffing requests. Maintain daily shift report for managers. Perform basic administrative and payroll functions (as required). Maintain communication with Managers to monitor and maintain optimum staffing levels. Conduct Driver Safety audits. Work with Safety Manager to ensure the safety, security and quality of the operation. Set positive, professional examples for the workforce. Ensure front-line employee compliance with all safety, security and compliance and quality standards and procedures established by the Company, Client and Regulatory Agencies. Establish and maintain effective communication and working relationships with passengers, co-workers, dispatchers, supervisors, managers, clients, etc. Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and Regulatory Authorities. Perform other duties as assigned. Minimum Requirements CDL Class A or B with P endorsement. High School Diploma or GED. Some college course work or equivalent experience preferred. 2 years customer service experience. Must be 18 years of age or older. Must submit to and pass a drug screen. Must meet all the requirements to receive required airport security badge and customs seal, including a successful completion of a background check and 10 year work history. Location Los Angeles, CA 90045 US (Primary)ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)
Date posted: 11/30/2019