Definition and Class Characteristics Tentative Oral Board Date - Week of November 11, 2019
This position plans, organizes, and coordinates the County's Emergency Management Program and prepares the county to respond to disasters and local, State, and national emergencies; formulates, updates, and maintains the County's Emergency Services Plan; Manages emergency operations in the County's Emergency's Operation Center; and works with County Executive Office, Risk Manager, Public Health, and law enforcement in the areas of mitigation of safety concerns.
The Program Manager describes a position having managerial and supervisory responsibility for a County program which provides direct service to the public or other public agencies. Program Managers typically report to a Department Head and are held accountable for the success of the program. May act on behalf of the Department Head/Elected Official.
Examples of Duties Essential:
- Develops and reviews program policies and procedures specific to assigned area
- Supervises assigned staff, including reviewing and approving employee schedules, ensuring staff training and development, completing employee performance evaluations, and assigning and reviewing work
- Conducts informal counseling on work issues, prepares documentation and improvement plans for deficiencies, and recommends disciplinary action
- Interviews and makes recommendations regarding filling of positions
- Interprets and applies provisions of law, rules and regulations related to program area
- Reviews and responds to correspondence and other forms of communication sent by a wide variety of individuals
- Conducts safety and staff meetings with assigned staff
- Provides professional and technical consultation on complex program matters, participating in the actual work of the program area on particularly complex, difficult or sensitive projects
- Prepares grant, budget, and other material such as Requests for Proposals, Requests for Qualifications, and other information, as needed by the program Board meetings, Board task forces, community organizations, interagency committee and other meetings and conferences
- May respond to emergency situations
- May use the media to communicate important program information
- May act as Department Head/Elected Official
Knowledge and Skills Required Knowledge of:
- Program development and evaluation
- Techniques of organizing and motivating individuals and groups
- Special subject matter knowledge--including technical knowledge, applicable laws, codes and regulations--pertaining to a program which usually provides direct service to a County operation or to the public or other agencies. For example, knowledge of the National Incident Management System (NIMS); State Emergency Management System (SEMS); California Incident Command Systems (ICS); Operational Area Satellite Information System (OASIS); and Web OEC, the State system for managing information and resources during disasters or large scale incidents, is helpful.
- Principals and practices of basic supervision and management, employee development and public relations
- Principals, practices and current developments in the delivery and application of County services
- Implementation and maintenance of quality assurance programs
- Public and grant funding and budget preparation
- Community needs and resources and their effectiveness in providing specific program services
- Plan organize, control and evaluate a service or program
- Integrate the activities of a program to attain program goals
- Establish and maintain program's objectives, priorities and policies
- Plan and assign workloads clearly and effectively
- Train, develop, and motivate staff
- Interpret law as it applies to program, rules and regulations
- Complete special projects involving program knowledge
- Enlist the cooperation of and work effectively with community organizations, government agencies and others
- Work effectively with those contacted in the course of work, including County Board of Supervisors
- Speak effectively in public and communicate clearly in writing
- Analyze complex problems, evaluate alternatives, and make sound recommendations
- Assist in the preparation and administration of a program budget
Education and Experience Required Bachelor's degree from an accredited college or university in environmental health, a physical science, business, social services, sociology, psychology, or field related to one of the previously mentioned, and three years of experience in the program field at the advanced journey level, preferably in a community-based organization involving program development.
Master's degree from an accredited college or university in environmental health, a physical science, public health, health services administration, business or public administration, social sciences, psychology, counseling, social work or field related to one of the previously mentioned, or as required for any required licensure, certification, or registration, AND two years of experience in the program area at the advanced journey level, preferably in a community-based organization involving program development.
Licenses and Certificates:
Possession of a valid driver's license within 30 days of hire.
Possession of credentialing through CalEMA, International Association of Emergency Managers, and/or completion of FEMA Professional Development Series Certificate is preferred.
Physical Demands and Working Conditions
Mobility and manual dexterity to work in a standard office environment and use standard office equipment; vision to read handwritten and printed material and a computer screen; hearing and speech to communicate in person and by telephone.
Some positions may require ability to smell to detect hazardous odors; ability to lift and carry items weighing up to 50 pounds such as underground utility opening covers; mobility to traverse uneven terrain; periodically standing, stooping, bending, climbing and kneeling to perform site inspections; and working in exposure to various weather conditions and biologic or infectious elements.
Some positions require availability for 24-hour emergency response.
Some accommodations may be made for some physical demands for otherwise qualified individuals who require and request such accommodations.
This class description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
Closing Date/Time: 10/25/2019 11:59 PM Pacific