Community Service Officer

  • City of Piedmont
  • Piedmont, California
  • Jul 18, 2019
Part Time Customer Service Public Safety Other Entry-Level
  • Salary: $26/hour Hourly
  • Salary Top: $30/hour
  • Negotiable/DOQ: Yes
  • Phone: 5104203047
  • Apply By: Aug 02, 2019


City of Piedmont

Community Service Officer


$26 - $30/per hour, no benefits

Closing Date/Time: OPEN UNTIL FILLED.  First review of applications on 8/2/19.

To obtain the complete job announcement and employment application, please visit our website:

Job Description

This is a specialized part-time, non-sworn classification (less than 960 hours on a fiscal year basis) performing a wide variety of technical support duties within the police department.  Our non-sworn Community Service Officers serve alongside police officers in the field to provide assistance to our residents, and also provide technical and administrative support in other assignments within the police department. This class is distinguished from Police Officer in that this position is not a sworn officer as described in the California Penal Code and has no powers of arrest.  The Community Service Officer position is valued for those wanting to serve the community and may also be a positive stepping stone for those desiring a future in law enforcement.


The following list of duties is intended only to describe the various types of work that may be performed and the level of technical complexity of the assignment(s) and is not intended to be an all-inclusive list of duties.  The omission of a specific duty statement does not exclude it from the position if the work is consistent with the concept of the classification, or is similar or closely related to another duty statement.

 Answers questions and responds to complaints or requests for service from the public at the front counter, on the phone or in the field.

  • Assists with stranded motorists.
  • Conducts fingerprint scans and vacant home checks.
  • Performs traffic control for accident scenes, public works operations, and special events; maintains and deploys traffic control trailers to different locations in the City.
  • Engages in general patrol observation; Participates in non-violent crowd control.
  • Investigates use violations at the parks and athletic fields.
  • Marks and authorizes the towing of unoccupied vehicles that are possibly abandoned.
  • Patrols assigned areas operating a city owned vehicle, on foot or bicycle; issues citations for violations of applicable codes, ordinances or resolutions
  • Prepares reports, prepares and maintains logs, records and files.
  • Participates in the collection and processing of evidence and securing crime scenes. Collects and processes found property.
  • Transports equipment and property.
  • Verifies and certifies that mechanical violations have been corrected.
  • Complies with state and local laws and follows department rules, regulations and procedures.


Job Requirements


 Knowledge of:

  • Basic laws, ordinances, codes and rules.
  • Techniques of dealing effectively with the public in routine circumstances.
  • Basic law enforcement organizations.
  • Safe work methods and safety regulations pertaining to the duties.
  • Research and report writing techniques.

 Ability to:

  • Read, comprehend and apply policies, rules, instructions, laws, ordinances and regulations.
  • Communicate concisely and effectively both orally and in writing.
  • Prepare clear, accurate and grammatically correct basic reports.
  • Establish and maintain a positive working relationship with the community and other city employees.
  • Maintain a professional and courteous demeanor under difficult circumstances.
  • Process and maintain property and evidence.
  • Operate computer applications related to the work.
  • Learn, understand and utilize laws, ordinances, codes and rules.
  • Operate the equipment and vehicles of the department in a safe and responsible manner.
  • Coordinate and carry out special assignments.
  • Understand and execute oral and written directions.
  • Enter information into a computer with sufficient speed and accuracy.
  • Read and understand a map.
  • Provide first aid in an emergency.


Equivalent to graduation from high school.  Supplemental coursework related to law enforcement and experience related to effective communication skills and customer service are desirable.


Must possess a valid California class C driver’s license and have a satisfactory driving record.  The City of Piedmont monitors DMV record information over the course of employment.


Must be willing to work morning, evening, weekend and holiday shifts as needed.  Exposure to unusual circumstances, including all-weather conditions.


Pass a detailed background investigation including a polygraph, psychological and medical exam.


Must maintain basic physical standards, including mobility and physical strength and stamina to sit, stand or walk for prolonged periods of time and lift and move objects weighting to 100 pounds; ability to work in a standard office setting and to operate a motor vehicle; vision to read printed materials and a computer screen, discern colors and work in a night setting; and hearing and speech to communicate in person, before groups and over the telephone and radio.   

Special Instructions

Employment application required

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