County of San Mateo Human Resources Department

  • 455 County Center, Fifth Floor, Redwood City, CA 94063, United States

San Mateo County government protects and enhances the health, safety, welfare, and natural resources of the community, and provides quality services that benefit and enrich the lives of the people of this community.

We are committed to:

  • The highest standards of public service
  • A common vision of responsiveness
  • The highest standards of ethical conduct
  • Treating people with respect and dignity

San Mateo County is located in the scenic San Francisco Bay Area. The County’s diverse population has approximately 750,000 residents, growing to over one million in daytime population. San Mateo County provides the benefits of a temperate climate and clean air, with abundant ocean sports and recreational activities. Rural open space areas, as well as metropolitan San Francisco, are within easy reach. San Mateo County government has a budget of $2.4 billion, with a workforce of over 5,400 employees in 22 departments and agencies.

San Mateo is an Equal Opportunity Employer

 

74 job(s) at County of San Mateo Human Resources Department

County of San Mateo, CA Redwood City, CA, United States
Nov 16, 2019
Full Time
Description The Planning and Building Department is seeking qualified candidates for the position of GIS Technician I/II to provide land use-related support and services to all areas of the department. The County of San Mateo Planning and Building Department is responsible for planning and regulating land use and development within the unincorporated areas of the County so that diverse and livable communities can thrive. The GIS Technician will be part of Department's diverse team of planners, building inspectors, code enforcement officers, building permit technicians and administrative support personnel that serve the County's residents, businesses, and visitors through the preparation and administration of land use plans and regulations, zoning and building codes, and by reviewing land use proposals to ensure they are consistent with those plans and regulations. Under general supervision, the GIS Technician I/II will be responsible for: managing the department's GIS database, maintaining and updating data layers and feature classes; develop, maintain, and enforce metadata standards; aid in the transition to the ESRI Local Government Information Model (LGIM); map creation; developing datasets; conducting analysis; support departmental and county-wide GIS related projects; provide general support and basic IT support to internal staff, which may include providing general graphics support; facilitate data sharing with regional partners; and, be willing and able to perform data collection in the field as needed The duties of this position are at the GIS Technician I/II level. The Planning and Building Department is seeking qualified candidates who have experience and are skilled in database management, transitioning existing data and shapefiles into meaningful feature classes, and helping the Department adopt more mobile GIS capacity. Graphics skills and experience also desirable. The ideal candidate will: Have strong analytical skills as they relate to spatial concepts, mapping systems, land use, planning and community development and strong interest in life-long learning. Possess good oral and written communication skills to be able to work collaboratively with colleagues within and outside the Department. Possess a basic understanding of design principles, color theory, and document management, with the ability to create, edit and lay out maps, reports and publication documents using: ArcMap, Illustrator, InDesign, and Photoshop. Possess an accredited four-year college or university with major coursework in Urban/Regional Planning, Land Use, Environmental Planning, Ecology, Environmental Science, Geography, or other related degree with a minor in management information systems, computer science, geographical information systems, or a related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. Have three (3) years of experience of intensive and progressive experience requiring extensive use of GIS and related tools. May include one (1) year of experience in providing database management technical support specific to the specialty area assigned which includes logical and physical database administration; integration; business intelligence, analytics, and report scripting; and/or data quality and integrity. Examples Of Duties Development of ArcGIS Online products including Collector forms, online maps, etc. Maintain aspects of project plans relating to GIS and reports status; create and maintain geo-referenced databases from a variety of sources; utilize computer hardware and software to create and update customized maps and reports derived from the GIS. Maintain and operate equipment such as plotters, digitizers and scanners; review and recommend enhancements to improve the GIS system to meet the information needs of user or customers; develop program documentation, user procedures, and instructions; provide assistance to customers and staff for design and production of GIS maps. Create output, such as maps and graphs using computer and geographic information system software and peripheral equipment; troubleshoot GIS related problems; assist county staff in the development of map layers. Maintain and update existing data layers and databases; coordinate with staff and other agencies to obtain updated data; check quality of updated data layers for accuracy and any erroneous information. Compute acreage, plot land descriptions to accurate scale and associated management of metadata. Prepare maps, line drawings, color graphics, charts, graphs and other documents or materials for use in brochures, reports, and presentations to the Board of Supervisors, various commissions, boards or other public agencies. Perform routine maintenance and troubleshooting on mapping equipment and mapping related computer software. Produce datasets that can be evaluated using numerous methods, including quantitative and qualitative analysis using field-measured data. Provide oral and written communication to convey complex GIS topics to internal and external audiences with varying levels of GIS comprehension, including how datasets were generated and what underlying assumptions are implicit in GIS analyses. Write and maintain user and technical operating instructions and documentation; quality documentation and technical reports that will be evaluated for completeness, process flow and references to peer-reviewed literature; provides training to users and other technical staff and advises on best practices. Create and maintain associatedmetadata to County of San Mateo standards. Stay abreast of new trends and innovations in technology related to County operations; research, recommend, and evaluate vendor solutions and technologies; implement improvements; work with staff to maintain, revise, or improve operations and systems. May serve as technical lead for assigned projects, including gathering user and systems requirements, working with vendors, contractors, project managers, and other project staff, installing, configuring, testing, and providing general technical support related to ArcGIS solutions deployment. Gather and analyze information regarding GIS user system and requirements; consult with users to determine needed data; guide users through data layer selection, mapping order, and map formatting. Design, compile, analyze and prepare geographic data, investigate and analyze alternative methods of obtaining geographic data from a variety of sources, incorporate data into the County-wide GIS base map and deliver results of geographic analysis to users. Participate in regional and County-wide enterprise GIS workgroups. Assist with graphics needs of the Department as needed. Qualifications Knowledge of: Principles and concepts of computerized mapping systems and spatial analysis techniques and concepts. GIS and CAD software. Basic principles and methods of cartography, geography and/or engineering drafting, including map projections and scales. Database structure and design. Basic research and report writing techniques. Management information and data communication/translation technology Nomenclature, symbols, methods and instruments used in engineering drafting and mapping. Logarithmic and trigonometric tables, algebra, geometry and their application to mapping work especially in computation of distances, angles and areas. Applicable codes, regulations, policies, technical processes and procedures related to assigned department. Skill/Ability to: Evaluate information system design and operation and make recommendations for improvement. Organize and input data into the GIS; develop efficient linkages to existing databases; and prepare clear and complete technical reports. Read and interpret planning, engineering and building maps and documents. Use advanced computer assisted drafting and design program software and related computer equipment. Create and publish form letter documents and compile, archive and publish statistical reports using a variety of software programs. Read, understand, apply and explain to others information in county, state and/or federal regulations relevant to local property assessment and taxation, mapping, subdivision and ownership of interests in property. Read, interpret, write and explain detailed boundary descriptions of real property, deeds, and engineering field notes. Organize and complete projects in a timely manner. Develop and maintain a database structure capable of meeting multiple tasks with minimal redundancy. Make mathematical computations. Communicate and work effectively with other county employees and the general public. Understand and follow oral and written instructions and established procedures in the performance of duties. Maintain and prepare accurate records. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Education: Bachelor's degree in planning, surveying, engineering, computer science, or a closely related field. Experience: I-Level: Less than 2 years of experience working with GIS software GIS automated mapping and drafting, civil engineering, land surveying, geography, cartography, or computer science, including project design, coordination and operation. II-Level: Two to three years of relevant experience. Application/Examination Open and Promotional.Anyone may apply . Current County of San Mateoand County of San Mateo Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . All examinations will be given in County of San Mateo, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: December 5, 2019 at 11:59 pm PST Screening: Week of December 16, 2019 Panel Interviews: January 6 and/or 7, 2020 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Felicia Flores (111519) (GIS Technician I/II - V054/V055)
County of San Mateo, CA Redwood City, CA, United States
Nov 16, 2019
Full Time
Description San Mateo County Health is seeking a well-qualified individual for the position of Clinical Services Manager I/II - Behavioral Health YouthServices . Clinical Services Managers plan, coordinate, implement and evaluate comprehensive County-wide mental health programs, including regional clinics for outpatient, partial and extended care, crisis intervention services, forensic care and related community mental health services for children, adolescents, adults and older adults; recommend, develop, implement and evaluate goals, objectives, policies and procedures related to programs; provide leadership and coordination to community groups, public and private agencies, advisory boards and volunteers in planning and implementing programs; and provide highly complex staff support to senior level management within assigned area of specialization. The current vacancy is in the Behavioral Health and Recovery Services (BHRS) Division's Youth Services Teams,located in San Mateo, but will travel/drive throughout the County to perform the duties of the job. Primary responsibilities will include: Oversight and service management for specific Youth Services Teamswithin BHRS, which includes both clinic-based/community-based programs and school-based IEP related services. Recommend, develop and implement goals, objectives, policies and priorities related to one or more specialized service programs. Perform contract liaison work, program evaluation and planning, and interagency collaboration. Function as part of the BHRS Management Team and participate in its projects. The ideal candidate willbe experienced in managing and clinically supervising behavioral health programs providing youth services; skilled in developing and implementing program goals, objectives, policies and priorities; knowledgeable of and experienced in Trauma Informed care; able to deal with complex clinical or personnel related issues; proficient in addressing issues of cultural competence; able to establish and maintain effective working relationships with community partners; enlist and mobilize community support for programs; and able to communicate effectively both verbally and in writing. NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Duties may include, but are not limited to, the following: Plan, direct, monitor and evaluate the effectiveness of mental health services and programs, including needs assessment, program design and planning, implementation and evaluation. Direct, coordinate, and participate in the development and implementation of program goals, objectives, policies, procedures and priorities that balance both mandated services and community mental health care needs. Ensure that all appropriate policies and guidelines are followed, and that programs are funded with adequate resources to maintain mandated and expected levels of service. Maintain an effective working relationship with a variety of public and private organizations, including other County departments and agencies, advocacy groups, and client organizations; consult with other managers on relevant program issues; develop alternative strategies for dealing with community mental health needs and assist in the implementation of solutions as necessary. Conduct or participate in negotiating contracts with outside vendors, consultants or organizations; monitor and evaluate fiscal and legal liability of same. Prepare, administer and monitor the program budget to ensure the accomplishment of program and service objectives within budget restrictions. Provide highly complex staff assistance to senior level management, related commissions and advisory boards on program issues. Select, supervise, train and evaluate clinical, professional, technical and clerical subordinates. Qualifications Licensure/Certification : Requires possession of a clinical license in psychology, social work, nursing, marriage and family therapy or the equivalent. Education and Experience : Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Clinical Services Manager I - Mental Health : Two years of experience in a mental health or related health services program that included responsibility for program planning, client services, program evaluation, budget administration, or community resource coordination, of which at least one year included responsible supervisory experience. Clinical Services Manager II - Mental Health : Three years of increasingly responsible experience in a mental health or related health services program, including at least two years of significant responsibility for one or more of the following: program and budget development, funding, utilization, coordination of community resources or program evaluation. Knowledge of : Principles and practices of public administration, and program management, including planning, implementation, evaluation and reporting; principles and methods of community mental health services, including current trends in education, research, treatment, prevention and related issues; laws, codes and regulations governing community mental health care and knowledge of County, state and federal legislative developments applicable to contemporary mental health issues; organizational, personnel and fiscal management within a multi-faceted, community-based program setting; and community resources and public/private services and funding sources. Skill/Ability to : Identify and analyze complex community mental health issues and problems; plan, organize, and coordinate programs and services on a comprehensive, county-wide level to meet community needs; integrate a variety of activities and services to achieve program goals, objectives, and priorities; apply principles and techniques of community organization; speak effectively to diverse audiences, including clinical, professional, civic and citizen groups; maintain cooperative working relationships with other program managers and staff, other agencies and the community; enlist and mobilize community support for programs; prepare complex and detailed written reports, program policies, procedures and contracts; and train staff and coordinate activities of contractors, volunteer groups and staff. Application/Examination Open & Promotional. Anyone may apply. CurrentCounty of San Mateoand County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply " button above. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: December 2, 2019 Application Screening: December 3, 2019 Combined Civil Service Panel/Departmental Interviews: December 11 & 12, 2019 Finalist Interviews: December 16, 2019 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. HR Analyst: Yvonne Alvidrez(111519) (Clinical Services Manager I/II- D054/D055)
County of San Mateo, CA Redwood City, CA, United States
Nov 15, 2019
Full Time
Description The San Mateo Medical Center (SMMC) of San Mateo County Health seeks well-qualified Spanish bilingual candidates for the position of Program Coordinator II in the Patient Experience Team within the Quality, Analytics, and Experience Department. Under the direction of the Patient Experience Manager, the Program Coordinatorwill lead the coordination of efforts for patient and family concerns, complaints, and grievances. The Program Coordinator will act as the liaison between the SMMC's Hospital and Clinic teams and the patient and/or patient's family. The successful hire is expected to support every effort to partner with patient and patient's family members/support system(s) to address and/or advocate any concerns or needs they have. This includes assisting with navigating theSMMC healthsystem to access appropriate care, taking complaints, and helping patients understand their medical rights. The Program Coordinator will be a subject matter expert on Patient Complaints, Grievances, and Appeals and will support efforts to train and advise front line staff on WE CARE and service recovery. They will lead and work collaboratively with the Patient Experience Team and other facility members to resolve and close out escalated complaints or formal grievances. The Coordinator will also participate as a key member of the Patient and Family Advisory Council (PFAC) and will assist with addressing any issues/concerns that are brought to the monthly meetings. They will assist with recruitment and retention efforts of the PFAC group. The Coordinator will support the Patient Experience Team by building and expanding relationships and resources with in kind donors and volunteers. They will foster and support relationships with community partners who donate goods that support patient and patient families in need. Coordinator will facilitate donation program and work collaboratively with Volunteer Coordinator. To fill this vacancy, we are seeking applicants who are: Effective collaborators and can interact well with diverse personalities, clients, and the public. Excellent planners and organizers and can establish a course of action for accomplishing short- and long-term goals and efficiently manage multiple assignments at the same time. Superior communicators and who excel orally and in writing. Flexible and see the value of helping colleagues and being exposed to and trained in several programs and initiatives. Proactive and are receptive to innovative changes and creative solutions. Team builders and can quickly establish strong partnerships with others. The Ideal Candidate will possess: A Bachelor's degree in health administration, social work, public health, or a related field. Two years of professional level analytical and administrative experience in a community-related setting. Excellent interpersonal and written communication skills. Bilingual in Spanish and English. Desire to learn, share knowledge, and develop others. Ability to work collaboratively and establish and maintain positive working relationships, while balancing multiple, sometimes competing priorities. Acute attention to detail and strong organizational skills. Ability to produce accurate work, while meeting deadlines and working under pressure. Flexibility and ability to work independently and as part of a team. Ability to work in a fast-paced environment and follow verbal and written instructions. Ability to design, coordinate, and execute program initiatives and evaluate performance. Commitment to properly handle discreet information and maintain confidentiality. Knowledge of Microsoft Office products (Word, Excel, PowerPoint) and Social Media platforms. Examples Of Duties Duties of the position include, but are not limited to: Plan, organize, direct and coordinate an on-going customer relations program to ensure good customer service, enhanced performance and strengthened public image. Takes lead responsibility in coordinating resolution of client/customer issues, problems, complaints and questions. Acts as a liaison between assigned department's management, staff and consumers of program/department services. Receive, research and respond to complaints and inquiries that may include matters of a sensitive nature. Interview customers/clients and determine eligibility for available programs and services. Research and analyze customer/client history/status to determine best approach for providing necessary service. Perform other related duties as assigned. Qualifications Language Requirement: The ability to speak, read, and write fluently in both English and Spanish is required. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Program Coordinator II: Bachelor's degree in public or business administration, management or a related field and four years of professional level analytical and administrative experience in a community-related setting. Knowledge of: Principles and practices of program area/option to which assigned. Principles and practices of effective customer/client relations. Technical procedures and requirements of program area/option to which assigned. Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines governing program area/option to which assigned. Principles, practices and techniques of administrative and programmatic research and analysis. Computer applications related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Skill/Ability to: Analyze, interpret and apply various regulations and requirements. Plan, coordinate and implement administrative and programmatic research and analysis. Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors. Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others. Communicate effectively, both orally and in writing. Compile, analyze and interpret data using research techniques; draw sound conclusions and prepare and present effective reports regarding findings and recommendations. Exercise sound independent judgment within general policy and regulatory guidelines. Prepare clear and accurate reports, correspondence, procedures and other written materials. Organize and prioritize work and meet critical deadlines. Maintain accurate records and files. Interact with a wide variety of people. Listen sensitively and accurately; exercise tact, patience and diplomacy. Develop, coordinate, and implement plans, programs and events. Utilize the appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea. Application/Examination Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five (5) points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A supplemental application form must be submitted in addition to our regular employment application form.Based solely on the information provided in the application materials, an application screening committee will select those applicants whose education, training and experience most closely matches the needs of the department. Those selected will be invited to a panel interview (weight: 100%) which may include the evaluation of a written or performance exercise given immediately preceding the interview. Selected applicants will be notified of the date, time and place of the tests. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click on the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: November 27, 2019 at 11:59 PM PST Screening: Weeks of December 2 and/or December 9, 2019 Combined Panel Interviews:Weeks of December 9 and/or December 16, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Wendy Young(111419) (Program Coordinator II - G244)
County of San Mateo, CA Redwood City, CA, United States
Nov 14, 2019
Full Time
Description San Mateo County Libraries is seeking qualified candidates for the position of Information Technology Analyst . San Mateo County Libraries are an invaluable community resource, an amazing family, a springboard for opportunities, and our staff are what makes it so special. We're champions of learning, sharing, and exploration -- of open minds, new ideas, and bright futures. It's our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community. The ideal candidate will: Oversee and guide the work of technical support staff in system installation and/or enhancement projects. Conduct end-user training through group, individual, or written instructions. Outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical user groups. Ability to assess technology needs, evaluate potential solutions, and develop comprehensive recommendations Have in-depth knowledge of Microsoft Deployment Toolkit, and strong knowledge of SCCM. Experience with PowerShell script development, creation and execution. Experience with Windows 10 and Windows servers in an Active Directory environment. Administer Microsoft WSUS path review and deployment. Plan and design Group Policy Objects for servers and user end-point devices. Experience with MDM systems in deploying and maintaining a mobile device infrastructureHave at least five years of increasing responsible experiences in information technology. Possess the ability to perform difficult and high-level duties in system analysis, application development and enhancements. Liaise with vendors, contractors, partners, and department staff on applications, network, and systems development and support. Possess excellent written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Adaptability to be flexible and work well in high-pressure environment. Excellent customer service skills working with staff, vendors, and partners. Strong analytical and problem-solving skills, and knowledge of project development. Experience evaluating applications, system, and SaaS solutions. Experience with Apple Profile Manager and Configurator Mac OS is preferred. Knowledge of Microsoft Office 365, Active Directory, and Windows Servers. Knowledge of Network infrastructure SAN MATEO COUNTY LIBRARIES San Mateo County Libraries(SMCL) is a Joint Powers Authority comprised of the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside, and the unincorporated areas of the County of San Mateo, a service area with approximately 285,000 residents, 67% of whom have library cards. Named a four-star library by Library Journal for the 11th consecutive year, SMCL ranked 6th in California and 33rd Nationally.The 2.1 million visitors to SMCL libraries last year checked out more than 3.7 million materials and accessed public computers for more than 270,000 hours. Annually, over 12,000 programs and activities are provided to more than 329,000 children, teens, and adults. From book clubs to bike clinics, video game design to resume workshops, salsa tastings to Mid-Autumn Festivals, San Mateo County Libraries provides a variety of exciting library programs and events for our diverse communities.For more information about San Mateo County Libraries, please visit www.smcl.org . NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classified vacancies. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Education: Graduation from a four year college or equivalent technical certification with coursework in computer science, information systems, or closely related field; and Experience: One year of experience providing technical and/or analytical support in computer operations or production support. Knowledge of: Methods and techniques used in troubleshooting and maintaining computer hardware and software applications. Programming languages and operating systems. Data organization and access methods in automated systems. Operational characteristics of various hardware platforms, peripheral equipment and desktop applications including electronic mail systems, spreadsheets, word processing, database, presentation graphics, client/server applications, and communication protocols. Job planning and prioritizing techniques for self and others. Record keeping and filing principles and practices. For the applications support area: Operations, purposes, and functions of the application being supported. Information needs and requirements of the systems users. For the Network maintenance/administration support area: Mathematics including alternate base functions. Standard and accepted data communication architectures and supporting protocols. For the Server/Production support area: Server and mid-range computer hardware and software in use in the department and related communications systems. For the Desktop support area: Complex computer networks and systems, their operation, support, development and migration. Computer hardware and software products in use on the department and across the industry. Skill/Ability to: Provide advanced technical and analytical support to multiple users of broad-based applications. Analyze operational and systems problems, evaluate alternatives and reach sound conclusions. Use initiative and sound independent judgment within established procedural guidelines to support automation systems and software applications. Communicate effectively, orally and in writing, with both technical and non-technical personnel. Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials. Organize work, set priorities for self and others and meet critical deadlines. Evaluate, recommend, implement, test and install software applications. Install, test, configure and support hardware and software used by the department. Monitor, troubleshoot and maintain local area networks and local portions of wide area networks. Develop and present comprehensive training material for the appropriate area. Respond effectively to user problems and needs. Maintain accurate records and files. Establish and maintain effective working relationships with those contacted in the course of the work. Physical Requirements: Walks, sits and reaches by extending hands and arms in any direction on a consistent and daily basis; stoops, kneels, crouches, and crawls on an occasional basis. Uses finger dexterity to pick, pinch and type; grasps objects with fingers and palms; and perceives attributes of objects by touch on a consistent and daily basis. Communicates verbally by listening and talking on a consistent and daily basis. Dependent upon assignment, frequently uses upper extremities to exert force to push and pull objects weighing up to 50 pounds and frequently lifts and carries items weighing up to 50 pounds. Note: Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateoand County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the " Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ~TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: November 26, 2019 at 11:59 PM Application Screening: Week of December 2, 2019 Tentative Civil Service Panel Interview: December 17 and/or December 18, 2019. Tentative Departmental Interview: To be determined At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Employment Opportunity Employer. Analyst: Ximena Burns (111319) (Information Technology Analyst - V235)
County of San Mateo, CA Redwood City, CA, United States
Nov 14, 2019
Full Time
Description The Information Services Department of the County of San Mateois seeking a well-qualified IS Client Systems Specialists I/II - Extra Help for the Client Services Division. Under general supervision, an IS Client Systems Specialist I/II provides technical support and training on use of personal computers, peripheral equipment, and systems hardware and software; resolves computer application problems and troubleshoots hardware malfunctions; assists in maintaining and administering operating systems; provides technical support, installation, and maintenance for software, desktop computer applications, Internet/Intranet, and email systems; installs, configures, and repairs personal computer hardware and software systems; and performs related work as required. The Ideal Candidate The ideal candidate will be able to work independently. They will possess initial triage and troubleshooting skills and strong judgment to determine when to escalate for additional support. This position requires strong communication and customer service skills as it directly interacts with our customers operating in a critical environment (including patient safety). Strong analytical and writing skills are required for this individual to provide proper documentation and details into the ticket. Typical calls would include: password resets, account authentication, VPN authentication, print queue assignments, system troubleshooting, connectivity troubleshooting, etc. Knowing how to present a friendly voice over the phone with excellent customer service skills on how to keep customers calm while on the phone is desired. This position will be located at the San Mateo Medical Center at 222 W. 39th Avenue, San Mateo, CA 94403. The schedule for this position is Tuesday - Saturday from 8:00am - 5:00 pm PST. CLASS CHARACTERISTICS IS Client Systems Specialist I: This is the entry-level class in the IS Client Systems Specialist series. This class performs the more routine tasks and duties assigned to positions within the series including providing remote and virtual end-point desktop computer configuration and management and performing service desk phone support for routine maintenance of systems software and hardware. Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. IS Client Systems Specialist II: This is the journey-level class in the IS Client Systems Specialist series responsible for providing client systems, end-point configuration and management, incident management, and maintaining and troubleshooting various systems hardware, software, and peripherals. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The work involves frequent contact with others and coordination of multiple concurrent activities. This classification is distinguished from the IS Client Systems Specialist III by the complexity and size of the systems supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s) and performing basic analytical work. Positions in the IS Client Systems Specialist class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level. Positions within this classification may be further distinguished by the area of specialty. Note: Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Examples Of Duties Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job. Handles customer inquiries and complaints by remote session, telephone, or email and in-person; represents the Department to all customers in a professional and customer friendly manner. Evaluates, responds to, and resolves tier one requests for computer assistance from users, including resetting user accounts and passwords and troubleshooting basic problems with hardware, software, and other computer related technologies. Diagnoses problems, performs troubleshooting and remedial actions to correct problems, and/or recommends and determines solutions. Instructs users in software applications usage, basic computer navigation, and security practices. Obtains and records concise customer issue and request information; creates service tickets and determines priority and appropriate staff for resolution; ensures accurate and timely notification of staff. Maintains information on scheduled systems maintenance, including upgrades and outages; informs customers as needed. Evaluates problem severity and repairs or refers to specialized or higher-level personnel and/or vendor for resolution. Assists in testing, diagnosing, troubleshooting, and repairing computer system hardware, software, operating, and equipment problems to ensure functional operation and compliance with service level agreements. Assists staff in the installation of personal computers, mobile devices, virtual desktops, software, and peripheral components. Assists in creating baseline software sets, adhering to department and County standards, for various computer makes and models; assist in building, testing, and deploying images, including configuring operating system and loading applications and software. Provides status and completion updates to staff and/or users. Tests, diagnoses, troubleshoots, and repairs personal and mobile computing systems and equipment problems to ensure functional operation and in compliance with service level agreements. Installs, designs, configures, maintains, and upgrades operating systems and software packages across disparate platforms. Performs installation, configuration and reconfiguration, maintenance, troubleshooting, and upgrading of servers, mid-range computers, and related equipment; performs basic system administration functions. Installs and maintains network workstations and software; configures, installs, and tests network interface adapters and connects new clients to existing networks; isolates and repairs basic network communications problems at the personal computer, network hub, and host locations. Configures and maintains patch management of computers. Creates scripts to automate services. Creates baseline software sets, adhering to department and County standards, for various computer makes and models; builds, tests, and deploys images, including configuring operating system and loading applications and software. Creates email boxes for users and departments; troubleshoots email servers, connection, access, security, firewall, and storage issues; monitors email servers and performs scheduled maintenance; sets up, supports and troubleshoots problems with synching email to smart devices. Maintains and supports active directory services by adding, removing, and/or editing users; creates access rights to users and user groups; creates groups and mailing lists. Performs user data migration and recovery due to hardware/software upgrade or disaster. Assists staff with web based applications issues as needed. Installs, maintains, and repairs printers, copiers, and scanners addressing both hardware and software issues. Performs systems and server maintenance checks and back-ups; processes and distributes standard and reoccurring reports for users. Recovers computer assets and evaluates/repurposes viable hardware; decommissions obsolete hardware. Researches and provides recommendations or with approval, purchases tools, supplies, and repair parts from a variety of sources. Provides support for audiovisual equipment; sets up and provides technical support for presentations, meetings, and conferences. Performs incident management of service tickets, including ensuring tickets are assigned to appropriate staff, following-up with staff and customers on status of ticket, ensuring tickets are completed, and updating status in system upon completion. Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices. Performs help desk support technician duties. Perform related duties as assigned. Qualifications Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job. Knowledge of: Basic principles and practices used in the operation, troubleshooting, maintenance, and administration of network operating systems, personal computer system hardware, mobile computing systems, and related software systems. Personal computer and network system application software packages and hardware peripherals. Computer hardware, software, network technology, and operating system products. Techniques and methods of computer hardware and software evaluation and implementation. Troubleshooting and installation techniques. Customer service and telephone techniques. Modern office practices, methods, and computer equipment and applications related to the work. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with vendors and County staff. Skill/Ability to: Perform basic technical support functions in the operation and maintenance of personal and mobile computer software and hardware; troubleshoot problems and take appropriate action or escalate to appropriate staff as needed. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Respond to and effectively prioritize a high volume of phone calls and other requests for service. Learn and understand the organization, operation, and functions of the department as necessary to assume assigned responsibilities. Learn, interpret, and apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Organize, maintain, and update records systems. Operate modern office equipment including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact and prudence within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Additional Qualification at the IS Client Systems Specialist II Level: Knowledge of: Techniques and methods of computer hardware and software evaluation, implementation, and documentation. Troubleshooting, configuration, and installation techniques. The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable regulatory relevant to assigned area of responsibility. Ability to: Perform a variety of technical support functions in the operation and maintenance of personal and mobile computer software and hardware; take appropriate action to resolve problems or escalate to appropriate staff as needed. Identify, troubleshoot, and resolve basic hardware and software problems and perform minor repairs. Setup computer and network hardware and install and configure software. Participate in and lead design sessions or process improvement sessions and provide sound recommendations and technical input. Train staff on software applications and hardware usage. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Establish and maintain a variety of filing, record keeping, and tracking systems. Organize own work, set priorities, and meet critical time deadlines. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Completion of coursework and/or training in information systems, computer science, or related field. Experience: IS Client Systems Specialist I: One (1) year of providing technical customer service support specific to specialty area assigned which includes personal computing or mobile computing. IS Client Systems Specialist II: Two (2) years of increasingly responsible experience, equivalent to an IS Client Systems Specialist I at the County of San Mateo, in providing technical support in the installation, maintenance, and repair of systems specific to personal or mobile computing. Application/Examination This is an extra-help recruitment. Anyone may apply. A supplemental application form must be submitted in addition to our regular employment application form. The Information Services Department willscreen materials after the recruitment closes. The Information ServicesDepartment will contact qualified candidates directly for a departmental interview.Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before 11:59 PM on the final filing date. ~TENTATIVERECRUITMENTSCHEDULE~ Final Filing Date : Wednesday, November 27, 2019 Departmental Interviews: Friday, December 6, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The Countyis an Equal Opportunity Employer. HR Analyst: Arlene Cahill (IS Client Systems Specialist I/II V268/V269)
County of San Mateo, CA Redwood City, CA, United States
Nov 14, 2019
Full Time
Description The County of San Mateo Probation Department is seeking motivated candidates for the Legal Office Services Supervisor position. Legal Office Services Supervisors oversee legal support functions in a wide range of areas including but not limited to pretrial, court services, records unit, stats desk, AB 109 support, special projects, reception, and internal and external customer service support. The current vacancy is in Pretrial Services in the Redwood City Office. However, the eligible list established from this recruitment may be used to fill future vacancies within another division and the incumbent hired may also be reassigned to any other division depending on operational needs. The selected candidate will supervise and direct a team of approximately 10 staff members performing legal support functions such as, but not limited to, defendant interviews in the jail, running CLETS criminal records, checking probation and court databases, responding to inquiries regarding the jail and court release processes, preparing release recommendations, and assisting in the preparation of the in-custody arraignment court calendar. The ideal candidate will have a working knowledge of court documents, and legal terminology; possess demonstrated leadership and team building skills; create an environment that unites people and motivates them to work collaboratively and effectively toward agreed upon objectives; understand and maintain necessary confidentiality; maintain a positive public image, often times under stressful situations; able to resolve issues of conflict and manage personnel matters; effectively guide and train staff on court process and procedures; and have excellent oral and written communication skills. Bilingual skills in Spanish are desired but not required. The Probation Department is generally open 8 a.m. to 5 p.m., Monday through Friday. The Pretrial office functions from 6 a.m. to 11 p.m., including weekends. The incumbent will be required to work various day, evening and weekend hours to provide support to staff they will supervise. On occasion, overtime may also be necessary. Examples Of Duties Duties may include, but are not limited to, the following: Supervise and direct legal office support staff and activities. Plan, schedule, assign, review and perform legal office support work. Train assigned staff in general and legal office procedures and specific departmental and unit policies and procedures. Provide support for the San Mateo County Card Key System. Evaluate employee performance. Perform facility related duties or assignments. Recommend employee selection, initial corrective action and other personnel actions. Determine work schedules and authorize leaves, process time cards, ensuring the timely completion of all work. Answer inquiries, provide information and resolve complaints from clients, the public or employees regarding the function and activities of the work unit. Develop, recommend and implement improved work systems, processes, and procedures. Compile operational and statistical data and information, maintain various records and prepare special and periodic reports. Perform difficult or complex legal office support work and assist with special office projects as assigned; read and process various legal documents such as court calendars, court orders, booking slips, probation reports, arrest records, referrals and other legal information for maintaining records. Review legal documents, arrest or incident records, files and cases to identify inaccurate, inconsistent and unclear codes, data and other information. Check court and legal documents for proper authorization and obtain missing signatures. Compile data from multiple sources to complete and process legal forms, documents and reports in accordance with established procedures. Establish and maintain office and case files. Research and compile information from office and case files. Close and purge files according to established procedures. Provide project support to departmental management. Perform related duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: four years of experience providing office support in a legal or court setting. Knowledge of: Supervisory principles and practices including work planning, scheduling, review and evaluation, and employee training and corrective action; office management practices and procedures including records management and the operation of standard office equipment; legal documents, forms, terminology and procedures; policies and procedures related to the department to which assigned; standard office equipment; business arithmetic and letter writing; and correct English usage including spelling, grammar and punctuation. Skill/Ability to: Plan, assign, supervise, review and evaluate the work of others; train others in work procedures; read and interpret rules, policies, procedures and legal and court documents; organize, research and maintain office files; compose correspondence independently from brief instructions; use initiative and sound independent judgment within established guidelines; deal tactfully and effectively with a variety of individuals, some of whom may be hostile or irate; organize and prioritize work, meeting critical deadlines and following up on assignments with minimum supervision; and analyze and resolve varied office administrative problems. Application/Examination Open & Promotional.Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%) which may include a writing and/or performance exercise(s).Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. A supplemental application form must be submitted in addition to the standard County employment application form. Tentative Recruitment Schedule : Final Filing Date: December 2, 2019; 11:59 p.m. Application Appraisal/Screening: Week of December 2, 2019 Panel Interviews: December 17 and/or December 18, 2019 At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. Analyst: Mandy Singh (11132019) (Legal Office Services Supervisor - E376)
County of San Mateo, CA Redwood City, CA, United States
Nov 14, 2019
Full Time
Description The Commission on the Status of Women and the LGBTQ Commission is looking for an intern in our office at 455 County Center, Redwood City. The Intern would report to the Director of the Commission. Flexible work schedule is available. Applicants with excellent computer skills are preferred. The Commission on the Status of Women, under the direction of the San Mateo County Board of Supervisors, provides leadership in developing policies, programs and legislation that addresses the needs of women, girls and families. The LGBTQ Commission, under the direction of the San Mateo County Board of Supervisors, provides leadership in developing policies, programs and legislation that helps create a safe and welcoming environment for all members of the LGBTQ+ community. NOTE : This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties A Commission Intern may include, but are not limited to, the following: Assist with marketing and outreach of special projects. This may include working with community groups and assisting at scheduled CSW and LGBTQ events. Attend CSW and LGBTQ Commission meetings and events. Assist with event coordination, specifically RISE 2020, the Women's Leadership Conference and Women's Hall of Fame. Type correspondence, reports, and Commission meetings from drafts, notes, dictated tapes, or brief instructions, using a computer. Enter, edit and retrieve data and assist with database, mailing lists, and email lists. Establish and maintain office files; research, compile information and organize files. Assist Director by reviewing reports for accuracy and make corrections. Compile materials for meetings, prepare agendas and attend meetings to take notes. Operate standard office equipment, including computers, printer/scanner and telephones. Update Commission websites by learning Drupal and update/manage social media sites Perform other related office support duties. The ideal candidate will havethe abilityto learn new skills, ability to follow directions, a good attitude, effective communication skills, ability to work in a team and independently, strong organization skills, and a high attention to detail when communicating and conducting outreach. This is a part-time position: 15-20 hours per week, Monday through Thursday, may require occasional work on Saturdays and evenings. Qualifications Current students with at least one year of college level education and recent graduates are also welcome to apply. 1-2 years' experience in related work in lieu of education will be considered. Knowledge of office environment Knowledge and lived experience of diverse communities in San Mateo County Interest and enthusiasm of issues impacting women, girls and/or LGBTQ+ community. Application/Examination Please submit an online application with a copy of your resume and cover letter attached to the application. In your cover letter please include: a) Your reason for applying b)A description of your relevant clerical experience c) An explanation of how this internship would contribute to your scholastic and/or career goals. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. Contact For questions about this internship, please contact Tanya Beat, tbeat@smcgov.org . For questions/comments/issues relating to the application process and material submissions, please contactChaten Berryat cberry@smcgov.org . At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer.
County of San Mateo, CA Redwood City, CA, United States
Nov 12, 2019
Full Time
Description The County of San Mateo aims to foster positive employee experiences and increase employee engagement that result in improved outcomes for the residents of San Mateo County. Join us in leading a high-impact performance management pilot program. The Human Resources Performance Management Fellow will build on an established evidence-based method of performance management, including promoting ongoing development and performance conversations between supervisors and employees. This position will be part of the Human Resources Department Organizational and Development Unit and will have the opportunity to work with leaders throughout the organization. Examples Of Duties In this dynamic role, you will: Understand the principles of the pilot and support plans for county expansion Be responsible for the program management of the pilot and serve as point of contact for administrative tasks and coordinating technical issues with TinyPulse and departments Lead continuous improvement of the TINYpulse platform and explore additional features for implementation Build upon the planned 2019 evaluation by tracking impact after three years, adding additional data sources as available Persuasively communicate goals and expectations of the pilot to all participants by writing, designing, and sharing Pilot Newsletter quarterly Deliver Pilot onboarding presentation to new teams Evangelize Pilot model with County leadership Prepare reports and insights on the pilot and make recommendations for adjustments and iterations to achieve maximum effectiveness Anticipate issues andbring high energy to offering solutions Schedule, plan and facilitate effective meetings and training sessions/learning opportunities for participants Generate and share monthly department reports of TINYpulse results based on existing templates Analyze data and recommend actionable responses to trends Qualifications Education: A Master's Degree in a related field is required for this Fellowship. A graduate degree in Organizational Development, Human Resources Development, Education, Industrial-Organizational Psychology, Learning Design and Development, Performance Technology, Instructional Design or Adult Learning, Business, Public Administration, Sociology, or a related field is preferred. List of Desired Skill Sets: Skillful facilitation of large and small group activities Understand and have enthusiasm for employee performance management innovations Ability to create momentum and foster organizational change Ability to lead complex projects across multiple departments through influence Outstanding ability to influence, inspire, and motivate a team High level of comfort with technology tools and advanced applications of Microsoft Office/Google Drive Familiar with Excel, able to navigate PowerBI and TINYpulse platforms. Experience designing surveys and interpreting results Experience in research and analysis Approachable, positive energy and initiative Role model emotional intelligence, build relationships, and communicate effectively Be curious and want to experiment and take risks in order to learn Collaborative, participatory decision maker Change management or professional employee coaching experience Strongly self-motivated and enjoys working hard to achieve ambitious goals Application/Examination To apply for this exciting position, please click on the "Apply" button or go to http://jobs.smcgov.org . In addition to completing the application, you will need to attach: A Cover Letter Resume Three References TENTATIVE RECRUITMENT SCHEDULE: Final Filing Date: December 10, 2019 Application Screening: Week of December16, 2019 Panel Interview: January 2020 - TBD Finalist Interview: January 2020 - TBD For more information about Human Resources please visit our website: http://hr.smcgov.org/
County of San Mateo, CA Redwood City, CA, United States
Nov 12, 2019
Full Time
Description We are currently seeking a skilled ChargeNurse with provenIntensive Careexperience. Under the direct supervision of theNurse Manager, the successful hirewillsupervise and perform nursing assessment, planning, implementation, evaluation and documentation of patient care on the unit. In addition, the experienced Charge Nurse will document nursing activities and intervention plan as well as medication administered. The ideal candidate will possess the following: At leastfive years of direct, proven experience in anIntensiveCareand/or Critical Care settings. At least one year of supervisory experience in Critical Care setting. CriticalCare Registered Nurse (CCRN). Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS). Experience in supervising and scheduling staff. Experience in leadership and project management. Experience caring for patients with multiple co-morbidities. Experience working with diverse, underserved populations. Examples Of Duties Duties may include, but are not limited to, the following: Assess, evaluate and direct nursing activities on an assigned shift to provide quality care to patients in compliance with prescribed standards and in conjunction with nursing management. Supervise and perform nursing assessment, planning, implementation, evaluation and documentation of patient care on the unit. Work in conjunction with nursing management to coordinate adequate unit staffing for the assigned shift. Participate with unit or clinic nursing management in interviewing, hiring, completing evaluations and performing disciplinary counseling of staff. Supervise the work of professional and paraprofessional nursing staff. Work with nursing management to identify staff development needs and to implement continuing education programs. Assist nursing management in planning unit or clinic budget. Interpret policies and procedures to nursing staff. Participate in staff meetings. Coordinate with ancillary support departments to coordinate total patient care. Maintain and evaluate records. Perform related duties as assigned. Qualifications Licensure/Certification: Possession of a California license as a Registered Nurse. Possession and maintenance of Basic Life Support (BLS) certification. Possession and maintenance of ACLS certification. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Knowledge of: Nurse Practice Act and professional and governmental standards or regulations pertaining to nursing. Nursing theories, principles, methods and practices. Safety and infection control principles. Clinical systems, supplies and equipment. Principles of staff development. Supervisory principles. Skill/Ability to: Perform and evaluate the performance of nursing procedures required for the assigned shift and clinical setting. Plan, organize, supervise and evaluate the work of nursing staff. Comprehend, interpret, and implement nursing policies and procedures. Instruct and train professional and paraprofessional employees. Communicate effectively both orally and in writing. Maintain professional nurse-patient and nurse physician relationships. Prepare reports and maintain accurate records. Application/Examination Departmental Promotional Only. Only current San Mateo County employees in the Health Departmentwith at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date may apply. A supplemental application form must be submitted in addition to our regular employment application form. The examination may consist of a panel interview (weight: 100%), which may include the evaluation of a written or performance exercise given immediately preceding the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. As a result, not all applicants are guaranteed advancement through the selection process. Qualified applicants will be notified of the date, time and place of the interviews. All interviews will take place in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. **TENTATIVE RECRUITMENT SCHEDULE** Final Closing Date:December 3, 2019 Application Screening: December 5, 2019 Combination Panel/Department Interview:December 12, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Carolyn Burns (111219) (Charge Nurse - F012)
County of San Mateo, CA Redwood City, CA, United States
Nov 09, 2019
Full Time
Description Note: This recruitment schedule was amended on June 25, 2019 to extend the Final Filing Date. This recruitment has been changed to "Continuous At San Mateo Medical Center, we are always seeking ways to enhance the already impressive services we offer.This dedication to excellence is reflected in the exceptional care we provide and the extraordinary professionals who provide it.Here, you'll have the chance to develop your talents with a skilled team of people who actively support and encourage each other's success.If you're ready to open new doors for your career, join us today! We are seeking qualified and experienced RegisteredNurses to work in our Medical-Surgical unit. We are currently looking to fill two (1.0 FTE) full-time, two (0.8 FTE & 0.5 FTE) part-time, and a variety of Relief, Medical-Surgical nurse positions. A typical shift duration is8-hours. Under direction, the incumbent will perform varied professional nursing duties with primary emphasis on professional nursing care for hospital or patients; treat and educate patients, their families and the public about various medical conditions; record medical histories and symptoms; perform diagnostic tests and analyze results; operate medical machinery; administer treatment and medications; assist with patient follow-up and rehabilitation; and perform other duties as assigned and required by assigned clinical setting. The incumbent will be responsible for the care of general medical-surgical patients, such as Telemetry, Oncology, and Pediatric patients. The ideal candidate is fully competent to independently perform a full range of professional nursing duties and procedures that require the exercise of a high degree of clinical judgment. The ideal candidate will also maintain productive interpersonal relationships including nurse-nurse relationships and physician-nurse relationships. Additionally, they will provide care to patients after illness, injury or surgery or with acute health conditions. The incumbent will also attend to those who are being treated with pharmaceuticals (medications) to manage illness. Fluency in Spanish is preferred, but not required. Chemotherapy Certification is preferred and recent acute inpatient medical surgical experience for greater than 1 year is also preferred. NOTE:The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies.Extra-help / relief assignments are at-will and the employee is paid on an hourly basis. Some extra help / relief positions are eligible for benefits under the Affordable Care Act. Extra-help / relief workers are not guaranteed permanent status at the end of the extra-help / relief assignment. Examples Of Duties Duties may include, but are not limited to, the following: Complete patient assessments and triage; record patient histories, symptoms and observations. Establish and implement nursing care plans for each patient through assessment, development, activation and evaluation. Participate in patient case conferences and rounds. Organize, assign and supervise duties and responsibilities of other staff members as a team leader; orient and teach new staff members of the nursing team and students. Perform nursing care following prescribed rules, policies, protocol and procedures. Identify problems, assist in data gathering, propose solutions and participate in evaluation of quality assurance issues. Work with patients and their families to provide in-hospital and after-hospital follow-up through teaching and referral. Participate in educational programs to maintain level of expertise. Participate in non-clinical assignments, which may include maintaining records, preparing reports and/or serving on special committees. Maintain records and prepare reports. Operate a variety of medical machinery and equipment. Administer treatment and medications. Maintain knowledge of outpatient resources. Develop discharge plans for patients. Perform related duties as assigned and as required by assigned work setting, as described below. Medical-Surgical Nurse Provide care to patients after illness, injury or surgery or with acute health conditions or patients who are being treated with pharmaceuticals. Record, assess and observe patient progress, reactions and symptoms. Assesses needs of patient and develop plan of care based on assessment. Check vital signs, give injections and perform catheterizationsand Point of Care Testing. Coordinate referrals and interagency communication. Manage pain. Monitor patients in restraint and seclusion and maintain patient safety. Determine medical or psychiatric emergency need and provide intervention. Perform related duties as assigned. Qualifications Licensure/Certification: Possession of a California license as a Registered Nurse or equivalent. Possession and maintenance of BLS certification. Possession and maintenance ofACLScertification. Possession and maintenance of Oncology Nursing certification within three months of hire. Knowledge of: Nurse Practice Act. Current nursing and related medical theory and skills necessary to administer nursing care within assigned clinical setting. Safety and infection control practices. Clinical systems, supplies and equipment. Skill/Ability to: Nurse Practice Act. Perform nursing procedures required for assigned clinical setting. Comply with clinical procedures and policies. Maintain professional nurse-patient relationships. Communicate with and educate patients, families, and the public who come from a diverse background. Work harmoniously with other personnel. Follow safety practices. Assist in the instruction of other nursing and paraprofessional personnel. Bend, kneel and squat as needed. Occasionally use upper extremities to exert force to push and pull patients/objects weighing up to 50 pounds or more. Work in a busy environment. Application/Examination Anyone may apply. CurrentCounty of San MateoandCounty of San MateoSuperior Court of Californiaemployees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. A supplemental application form must be submitted in addition to our regular employment application form. A resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the " Apply " button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: Continuous This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the San Mateo County Human Resources Department. Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. HR Contact: Carolyn Burns (060319) (Medical Surgical Nurse-F031)
County of San Mateo, CA Redwood City, CA, United States
Nov 09, 2019
Full Time
Description The County of San Mateo's Health System is seeking a well-qualified Mental Health Program Specialist - Correctional Health Services to coordinate and assist with specialized projects in San Mateo County's Correctional Health Service Forensic Mental Health Division such as training efforts for clinicians, as well as continue to develop on-boarding processes for clinicians; supervise a small staff of clinical professionals; assist with setting up service delivery systems; carry a limited clinical caseload; and perform related duties as assigned. The current vacancy is in Correctional Health Services Forensic Mental Health Division located in Redwood City and will travel between the Maguire Correctional Facility and Maple Street Correctional Center on a regular basis. Responsibilities include, but are not limited to, the following: Coordinate and assist with specialized projects in mental health such as training efforts for clinicians, as well as continue to develop on-boarding processes for clinicians. Establish and maintain program procedures which are consistent with Federal, State and local laws governing mental health services. Assist with program planning and development. Assist with setting up service delivery systems. Research and prepare grant proposals for specific mental health projects. Evaluate and integrate changes in legislation into the program procedures. Provide clinical consultation to various agencies. Compile data and prepare program evaluations and other reports. Develop collaborative working relationships in a corrections setting. Supervise a small staff of clinical professionals. Evaluate employee performance of subordinates assigned to program. Carry a limited clinical caseload. Provide on-call rotating duty assignment as assigned. This position will supervise clinicians and must meet the Board of Behavioral Sciences requirements of being licensed for at least two (2) years prior to the commencement of supervision; practicing psychotherapy or providing direct supervision to ASWs or MFT Interns or Trainees who perform psychotherapy, for at least two of the past five years immediately preceding supervision. Additionally, if the applicant is an LCSW or LMFT, the applicant will need to complete a one-time 15-hour course in supervision prior to the commencement of employment or within 60 days of commencement of supervision. Psychologists are exempt from this training requirement. Furthermore, if the applicant is an LMFT, the applicant will need to complete a minimum of six hours of supervision training every two-year renewal period thereafter. The ideal candidate will possess the following skills and qualifications: Experience working with culturally and ethnically diverse populations. Experience working with incarcerated adult population in a correctional environment. Proficiency in providing trauma informed services for both mental health and substance use/abuse treatment services in a clinical setting. Knowledge of Recovery Model, Evidenced Based Practices, and current best practices in the fields of addiction treatment and mental health and co-occurring mental illness and substance use. Competence in supervising multi-disciplinary and multi-cultural staff and assisting with an internship training program. Ability to provide leadership to negotiate and solve complex problems and resolve conflict. Flexibility in job assignments and able to work among line clinical, administrative staff, consultants and management. Strong organizational skills with an ability to work within multiple systems promoting change, while managing many levels of detail in implementation. Knowledge of computer applications that inform program performance and program management. NOTE: The eligible list generated from this recruitment may be used to fill future vacancies, including classified, unclassified, term, full-time, part-time and extra help vacancies. Qualifications Licensure/Certification : Possession of a current California licensefor at least two (2) years prior to the commencement of supervisionin at least one of the following: Clinical Psychology; Clinical Social Worker; or Marriage and Family Therapy. Security Clearance: This position requires that the applicant obtain and maintain a security clearance as a condition of employment. Education and Experience : Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of experience as a Mental Health professional. Knowledge of : Basic program management techniques and practices; individual, group and family psychodynamics; psychological diagnostic methods and terminology; current principles and practices of psychiatric casework; human and health services systems in the County including private agencies and other community resources; various methods used in individual and group therapies such as role playing, play, art and milieu; and methods and techniques used in mental health education. Skill/Ability to : Prepare grant proposals and written reports; set realistic treatment goals and facilitate their attainment; evaluate patients/clients degree of mental disability or emotional distress; and supervise and train interdisciplinary staff. Application/Examination Open & Promotional. Anyone may apply. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resumewill not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight:100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: November 21, 2019 Application Screening: December 2, 2019 Combined Civil Service Panel/Departmental Interview: December 12, 2019 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. HR Analyst: Yvonne Alvidrez (110819) (Mental Health Program Specialist - G081)
County of San Mateo, CA Redwood City, CA, United States
Nov 08, 2019
Full Time
Description The position vacancy is in the County's main 24-hour Private Branch Exchange (PBX) which is a unit of the Information Services Department (ISD). The department is in the San Mateo Medical Center located at 222 West 39th Avenue in the city of San Mateo. Telephone Operators under general supervision, operate a centralized soft telephone with an online directory that connects a high volume of incoming calls to the appropriate individuals, County staff and departments. Extra Help Telephone Operators will be required to work all shifts including evening, weekend and holiday shifts, provide off-hours support to co-workers, and perform other related duties as assigned. The work schedule includes weekday evening shifts, and 8 hour shifts on Saturdayand Sunday. Example of Duties Provide factual information to the public regarding County functions and activities Place authorized long-distance calls: maintain records of assisted and long-distance calls Take emergency telephone calls and locate appropriate staff Locate and notify appropriate individuals of fires, disasters, and similar emergencies Monitor County intrusion and fire alarms and notify the appropriate agencies Notify appropriate staff who are on-call and responsible for issues occurring after normal business hours involving the County Coroner, Sheriff's Office, Probation Department, and other County departments Maintain logs of specific types of calls Operate standard office equipment and perform minimal typing and clerical duties Note: Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Qualifications Knowledge of: English language, spelling, grammar, and punctuation Customer service and interpersonal communications principles Computer operation and usage in office and Communications Center environments Basic principles in communicating by means of face-to-face contact, written, and via telephone Various resources within the County in order to provide information to the public Skill/Ability to: Communicate clearly and concisely, in English, both orally and in writing. Comprehend, interpret, relay and document information via telephone, computer software, or other related technology. Screen and interpret general data and filter relevant information. Learn and operate soft phone and/or console phones and other related technology. Read and interpret various alarm devices and relay pertinent information. Work under pressure, exercising good judgment and common sense while making sound decisions in emergency situations. Remain calm and controlled under stressful periods while projecting a professional demeanor. Perform multiple tasks simultaneously. Listen, understand, and relay information via telephone and in person. Establish and maintain positive and courteous working relationships with customers, the community, and co-workers. Anticipate and adapt to fluctuating workloads. Communicate and receive constructive feedback and opinions to affect change. Access and refer to information using available resources. Read, interpret, understand, and follow written and oral instructions and/or information. Remain seated for long periods of time. Hear in a noisy environment while communicating via telephone or face to face. Deal tactfully and effectively with public callers, some of whom may be hostile or irate. Quickly learn County procedures, personnel, offices, and functions. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of customer service experience involving considerable contact with the public. Application/Examination Anyone may apply. A supplemental application form must be submitted in addition to our regular employment application form . This is a continuous recruitment. The San Mateo Information Services Department will screen applications as they are received and will contact qualified candidates for department interviews. The position could be filled at any time. ~ TENTATIVE RECRUITMENT SCHEDULE ~ This is a continuous recruitment which may close at any time . The final filing date will be posted five days in advance on this job announcement. The San Mateo County Information Services Department will contact you by phone or email if your qualifications meet the current needs. Please contact, Debra Finch Telephone Services Supervisor 650-573-3710 for any additional questions. The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (Telephone Operator - E480)
County of San Mateo, CA Redwood City, CA, United States
Nov 08, 2019
Full Time
Description The Human Services Agency is seeking a Vocational Rehabilitation Counselor II/III . This position is a fully experienced journey/advanced journey level class in the Vocational Rehabilitation Counselor series. The incumbent has a full caseload, which includes individuals with severe emotional disabilities and serious vocational deficiencies, and performs a complete range of counseling and placement services using accepted vocational rehabilitation principles and techniques. The duties may include but are not limited to: interviewing clients, evaluating skills and job readiness, analyzing medical information, vocational case management, report writing and charting client progress and developing a vocational rehabilitation plan to assist Vocational Rehabilitation Services (VRS) clients into securing and maintaining employment. The ideal candidate will have: A Master's Degree in Rehabilitation Counseling. Two years of experience providing vocational and supportive counseling to assist clients with overcoming barriers to vocational success. Two years of experience evaluating work skills and work capacities to assist clients with formulating vocational plans. Two years of experience working with diverse populations including people who were previously experiencing homelessness, people with mental health disabilities, people in alcohol and drug recovery programs, formerly incarcerated individuals and others with disabilities and/or barriers to employment. Experience collaborating/conferring with treatment providers, including case managers, Department of Rehabilitation staff, and medical personnel. Experience facilitating vocational groups. Ability to analyze and interpret medical, social, psychological and educational data to develop an action plan based on that data. Ability to administer and evaluate vocational tests. Knowledge of social security regulations as well as other benefits programs to provide benefits counseling to individuals including work incentives. Ability to follow complex policies and administrative procedures. A thorough working knowledge and demonstrated skill in vocational rehabilitation counseling principles and technique. Creative problem solving skills with ability to look "outside the box" and be action-oriented. Excellent oral and written communication skills as well as computer literate. NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify for a Vocational Rehabilitation Counselor II is one year of basic experience in counseling and job placement of vocationally handicapped adults and Vocational Rehabilitation Counselor III is three years of experience performing journey level Vocational Rehabilitation Counselor duties. Knowledge of: Principles and objectives of vocational rehabilitation counseling; Commission on Accreditation of Rehabilitation Facilities (CARF) standards and requirements; skills, traits and abilities needed in a wide variety of occupations; private and public programs serving the unemployed; laws regulating employment and employer-employee relations; unions and apprenticeship programs; social service programs and regulations; standardized vocational aptitude and interest tests; social and psychological problems of disabled persons; basics of psychology, sociology and economics in relationship to employment and counseling of the handicapped; elements of mental illness and approved treatment methods; basic medical and psychiatric conditions related to the rehabilitation process; community organizations and resources including agencies involved in job placement, vocational rehabilitation and work training; employment and labor market trends; principles and techniques of interviewing. Skill/Ability to: Interpret laws and regulations; follow complex policies and administrative procedures; interview and counsel vocationally handicapped individuals; plan and direct rehabilitation services programs for clients; apply principles of rehabilitation counseling; analyze and interpret medical, social, psychological and educational data to develop an action plan based on that data; relate to and establish good working relationships with clients from diverse educational, social and cultural backgrounds; analyze and interpret test and work evaluation data; motivate clients to undertake and achieve vocational rehabilitation; write comprehensive reports and maintain records and train counseling personnel. Application/Examination Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a regular, probationary, extra-help or term classified position prior to the final filing date will receive five points added to their final passing score on this examination. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the " Apply Online" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ** TENTATIVE RECRUITMENT SCHEDULE ** Final Filing Date: Tuesday, November 19, 2019 Screening Date: Wednesday, November 20, 2019 Combined Panel Interview: Tuesday, December 17, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Arlene Cahill (110519) (Vocational Rehabilitation Counselor III-G190)
County of San Mateo, CA Redwood City, CA, United States
Nov 08, 2019
Full Time
Description Under general supervision, Fiscal Office Assistants perform a variety of fiscal, financial, statistical and accounting support duties within either a centralized fiscal or departmental setting. Additional duties may include performing general office support duties, typing, word processing, data entry, and filing. Fiscal Office Assistants are responsible for the review and reconciliation of reports, journals, budget, fiscal and statistical data; and the auditing and verification of various information and accounts. The duties of the position require the use of independent judgment and initiative, excellent computer skills, attention to detail, and the ability to handle multiple tasks.The ideal candidate will be a team player with excellent oral and written communication skills and have the ability to provide high quality service to customers. The salary ranges for the two classifications are listed below. Hiring managers determine the starting salaries based on job finalists' relevant experience, education, knowledge, skills, and abilities. Fiscal Office Assistant I classification: $3,906 - $4,884/monthly Fiscal Office Assistant II classification: $4,116 - $5,146/monthly NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Qualifications Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Fiscal Office Assistant II: One year of fiscal, bookkeeping, accounting or financial clerical or office assistant experience. Knowledge of: Policies and procedures related to the department or functional areas to which assigned; fiscal document processing, record keeping and bookkeeping practices and procedures; basic auditing principles and practices; basic business data processing principles and the use of personal or on-line computers; office practices and procedures, including filing and the operation of standard office equipment; business arithmetic, including decimals, and percentages; and correct English usage and the basic format for typed materials. Skill/Ability to: Prepare, maintain and reconcile various fiscal, accounting, statistical and numerical records; perform detailed fiscal office support work accurately; operate standard office equipment, including a calculator and computer terminal; prioritize work, coordinating several activities and meeting critical deadlines; use initiative and sound judgment within established guidelines; establish and maintain effective working relationships with those contacted in the course of work; understand and carry out oral and written directions; and type with sufficient skill to complete forms and enter information into a computer. Application/Examination Open & Promotional. Anyone may apply. Current employees of San Mateo County and the Superior Court of California in the County of San Mateo with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the " Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. EXAM PROCESS The examination process will consist of a multiple choice written exam (weight: 100%). The exam is a basic civil service/government examination consisting of 100 multiple-choice questions in the following categories: Arithmetic, Bookkeeping, Basic Fiscal Concepts, Numerical Filing, and Interpersonal Relations. Applicants must submit a complete application and meet the minimum qualifications for the position in order to take the written exam. Applicants must pass the written exam to be placed on the eligible list (hiring list). Your score in the written exam will determine your ranking on the list. Applicants must participate in the exam process at their own expense and must adhere to the dates listed below. Applicant requests for alternate test dates and times will not be granted. Accommodations for special medical conditions will be considered on a case-by-case basis. It is the applicants' responsibility to notify the County Human Resources Department at (650) 363-4303 if their appointment notices for the written examination are not received 5 working days prior to the event. ~ IMPORTANTDATES ~ Final Filing Date:November 21,2019 Written Exam: Saturday,December 7, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Jennifer Reyes (110719) (Fiscal Office Assistant I/II - E346/E347)
County of San Mateo, CA Redwood City, CA, United States
Nov 08, 2019
Full Time
Description The County of San Mateo Information Services Department is seeking an Open Data Specialist - IS Data Specialist I/II . San Mateo County launched its Open Government initiative in January2013, to increase transparency and accountability, encourage civic engagement, create economic opportunity and improve the performance of County programs and services. Initial focus was on the launch of the Open Data Portal http://data.smcgov.org with a few datasets. This was closely followed by the Open Checkbook ( http://data.smcgov.org/checkbook ) and the SMC Performance Dashboards ( http://performance.smcgov.org ). Most recently the County has launched a GIS open data portal ( https://data-smcmaps.opendata.arcgis.com/ ) and Datahub, an internal data sharing platform. The incumbent in this role performs technical tasks related to the configuration, troubleshooting, maintenance, and monitoring of the County's databases, data models, and data platforms such as Geographic Information Systems, Open Data, and Open Government; performs database performance analysis and assists in building interfaces between enterprise databases and end-user query tools; performs analysis, troubleshoots database problems, and ensures data integrity; creates reports; provides recommendations, support, and training to other information services support staff and County users in areas of responsibility; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned IS Data Supervisor. This position exercises no supervision of staff. CLASS CHARACTERISTICS IS Data Specialist I: This is the entry-level class in the IS data specialist series. Employees at this level perform routine to moderately complex database support assignments and receive occasional instruction and assistance or create data models or manage data classification structures and/or provide data layers and data sets for County-wide systems such as Geographic Information System, Open Data, and/or Open Government. Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and exercise less independent discretion and judgment in matters related to work procedures and methods. As experienced is gained, incumbents gain full knowledge of concepts, practices, procedures, and policies of assigned function and assignments become more varied and are performed with greater independence. IS Data Specialist II: This is the journey-level class in the IS data specialist series responsible for performing complex technical assignments, projects, and analyses in support of County databases, data models or manages complex data classification structures and/or manipulate data layers and data sets for County-wide systems such as Geographic Information System, Open Data, and/or Open Government. Responsibilities require the use of tact, discretion, and independent judgment and to have full and thorough knowledge of the concepts, practices, procedures, and policies of assigned function. This classification is distinguished from the IS Senior Data Specialist by the complexity and size of the applications supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s) and/or is responsible for the daily technical and functional direction of assigned staff. Positions in the IS Data Specialist class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level. Positions within the IS Data Specialist I and II classifications may be further distinguished by the area of specialty to which assigned. The ideal candidate will possess the following: Master's degree in a relevant discipline (e.g. Statistics, Geography, Geographic Information Systems, Computer Science or related subject); or a Bachelor's degree in a relevant discipline and 2 years of work experience. Experience and proficiency working with public statistics and data management. Prior involvement in open data and open government communities is an advantage. Experience with the Socrata open data platform and tools. Experience using Geographic Information Systems, particularly ArcGIS Portal and ArcGIS Online. Experience with data visualization using tools such as Microsoft Power BI. Experience with Microsoft SharePoint, especially for deploying data and dashboards. Experience working with APIs and familiarity with web development standards. Knowledge of technologies used by the County (e.g. ArcGIS, FME, Socrata, and Python) is an advantage. Excellent writing and editing skills, with a strong command of English and an ability to convey complex ideas in a clear, direct, and lively style. Ability to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships and generate excitement around the Open Data Initiative. Ability to solve problems, with strong investigative and research skills. Sensitivity to working in a multicultural environment. Spanish language proficiency a plus. Examples Of Duties Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the functions of the job. Support the Open Data & GIS programs, in consultation with internal groups and external stakeholders. Develop new ways for users to consume and experience the County's Open data & GIS datasets, act on feedback and analytics. Identify and publish new high-value datasets for inclusion in Socrata & ArcGIS Open Data portals. Participate in deploying internal data sharing and GIS technologies to business lines via GIS and data analysis. Provide maintenance and technical support for allinternaland public facing Socrata, Esri Open Data portalsand collaboration platforms such as ArcGIS Online, and ArcGIS Portal. Configure and maintain County'sArcGIS Online and ArcGIS Portalhome page, users, groups, and provide access to Socrata and Esri Open Data resources. Provide end user support for Socrata, ArcGIS Online, ArcGIS Portal and web applications. Partner with internal teams to develop and deliver ongoing reporting dashboards on http://performance.smcgov.org by combining data from multiple sources. Analyze data; interpret, package and present results; share key findings and recommendations with elected officials, County executives, managers, internal staff and community partners. Educate and inform internal and external audiences about the various tools and resources related to open data and GIS. Monitor web services inArcGIS Monitorand administerAWS S3 bucketsforGIS datasets. Design, develop and execute extract, translate and load(ETL) workbenches and other compilation/quality assessments processes for enterprise data in FME Desktop/Server. Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices. Provides updates, status, and completion information to staff and/or users via voicemail, email, or in-person communication. May serve as technical lead for assigned projects, including gathering user and systems requirements, working with vendors, contractors, project managers, and other project staff, installing, configuring, testing, and providing general technical support, and developing technical and user documentation. Provides second and third level support to customer service, communications, and applications staff as needed. Performs other duties as assigned. Qualifications Knowledge of: Various software packages including word processing, spreadsheet, SQL database and database management, and reporting tools. Principles and practices of configuring and implementing system backup solutions. Principles and practices used in the operations, maintenance, repair, and administration of assigned systems and equipment. Basic data management theory, principles, and practices. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned programs. Principles and procedures of record keeping. Customer service and telephone techniques. Modern office practices, methods, and computer equipment and applications related to the work. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with vendors and County staff. Skill/Ability to: Perform basic technical support functions for assigned responsibilities; troubleshoot problems and take appropriate action or escalate to appropriate staff as needed. Participate in design sessions or process improvement sessions and provide sound recommendations, and technical input. Identify, troubleshoot, and resolve basic database problems and perform minor repairs. Install, configure, test, upgrade, and tune databases. Create and manipulate data layers within GIS. Create and manipulate visualizations of data and load data into the Open Data and Open Government portals Use methods of ETL for data loads between disparate systems. Deal tactfully with the customers and staff in providing information, answering questions, and providing customer service. Respond to and effectively prioritize a high volume of phone calls and other requests for service. Learn and understand the organization, operation, and functions of the department as necessary to assume assigned responsibilities. Learn, interpret, and apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Organize, maintain, and update records systems. Operate modern office equipment including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact and prudence within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Additional Qualifications at the IS Data Specialist II Level: Knowledge of: Specific (UNIX) procedures/commands related to Relational Database Management System (RDBMS) analysis and programming. Data management theory, principles, and practices and their application to a wide variety of services and programs. Technology, hardware and software, and current applications and practices related to data platforms such as GIS, Open Data, and Open Government. Techniques and methods of database system evaluation, implementation, and documentation. Troubleshooting, configuration, and installation techniques. The organization, operation, and functions of the department as necessary to assume assigned responsibilities and to determine appropriate point of escalation. Applicable regulatory relevant to assigned area of responsibility. Ability to: Diagnose problems, perform remedial actions to correct problems, and/or recommend and determine solutions. Lead focus groups or working sessions to establish new processes or technical design for improvement Perform routine to complex functions in the installation, implementation, testing, and maintenance of a variety of database systems and other components. Implement a GIS program that includes effective database development, management, accessibility, and systems integration. Implement an Open Data and/or Open Government portal that includes effective data classification, management, accessibility and systems integration. Perform basic analyses of informational requirements and needs, identify problems, provide technical advice and consultation, and ensure efficient computer system utilization. Analyze data and recommend logical solutions to problems. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Establish and maintain a variety of filing, record keeping, and tracking systems. Organize own work, set priorities, and meet critical time deadlines. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in management information systems, computer science, or a related field. Additional related experience may substitute for education requirement on a year-for-year basis, up to four (4) years. Experience: IS Data Specialist I: One (1) year of experience in providing database management technical support specific to the specialty area assigned which includes logical and physical database administration; integration; business intelligence, analytics, and report scripting; and/or data quality and integrity. IS Data Specialist II: Two (2) years of progressively responsible experience in database management, equivalent to an IS Data Specialist I at the County of San Mateo, and specific to the specialty area assigned which includes logical and physical database administration; integration; business intelligence, analytics, and report scripting; and/or data quality and integrity. Application/Examination Open. Anyone may apply. Applications for this position will only be accepted online.If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. A supplemental application form must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. The examination process will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%).Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: Wednesday, November 20, 2019 Screening: Thursday, November 21, 2019 Panel Interview:Tuesday, December 17, 2019 and/or Wednesday, December 18, 2019 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (110519) (IS Data Specialist II - V272)
County of San Mateo, CA Redwood City, CA, United States
Nov 08, 2019
Full Time
Description The Human Services Agency is seeking an experienced individual for the position of Financial Services Manager II . This position will provide management, financial guidance, administration and leadership across a diversity of programs within the Human Services Agency. In addition, the Financial Services Manager II will provide highly responsive and complex fiscal support to senior level management and oversee all of the day-to-day trust accounting, claiming of $150 million and overpayment collections. The ideal candidate will: Be proficient in government and/or public budgeting. Have advanced technical accounting skills. Have experience with social servicesfunding streams for California counties as well as federal block grants. Understand the relationship of financial operations to organizational goals and operations and have experience connecting fiscal and programmatic oversight. Be a clear communicator both written and verbal. Possess great attention to detail. Creative thinker and problem solver. Ability to integrate awareness of compliance requirements into daily operations and oversight processes. Prepare complex and detailed written reports, procedures and contracts. Experience supervising, training and evaluating assigned personnel. Work cooperatively and effectively with a variety of public and private organizations and personnel. Examples Of Duties Primary duties for the Financial Services Manager II position include: Direct complex financial, administrative and operational activities including accounting, budget and contract development and monitoring, and other financial and administrative support functions including supervision of accounting and fiscal support staff. Analyze, interpret and make recommendations to senior management regarding various financial reports, data, and proposals. Develop, implement and interpret fiscal policies and procedures. Analyze and make recommendations regarding the maximization of revenues and minimization of financial losses to support the delivery of services to clients of Human Services Agency. Maintain budgetary and fiscal controls, perform cost-benefit analysis, and provide forecasts of revenues and expenditures. Monitor current and proposed federal, state and local legislation to assess its fiscal impact and be able to explain such impact to program staff and others as necessary. Conduct or participate in negotiating contracts with outside vendors, consultants or organizations; monitor and evaluate fiscal and legal liability of contracts and agreements. Direct and advise staff in the planning, budgeting and recording needed data to monitor and evaluate the effectiveness of assigned program responsibilities. Respond to requests from the Human Services Agency's Central Finance team or County Manager's Office in coordination with other Financial Services Managers. Represent Human Services Agency's financial decision making. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is three years of increasingly responsible experience performing a wide variety of administrative, financial, managerial or automation duties in a large, complex public agency. Knowledge of: Federal, State and local laws and regulations applicable to assigned area of responsibility, such as public liability and/or accounting laws. Advanced principles and practices of fiscal resource planning. Advanced principles of financial administration, including public budgeting and reporting. Advanced principles of financial and actuarial forecasting and financial analysis. Basic principles and practices of County-wide operations and its administration and organization. Principles of personnel training, supervision and evaluation. Computer systems and applications as used within the County such as IFAS (Integrated Fund Accounting System) and BRASS (Budgeting Reporting and Analysis Support System). Advanced principles and practices of organizational and systems analysis, research methods and human resource planning. Basic principles and practices of the assigned County department operations and its administration and organization. Skill/Ability to: Plan, organize, supervise, coordinate, direct, organize and participate in a wide variety of advanced administrative and operational activities related to the assigned work section, program area specialty or department. Coordinate activities with other departments, programs and/or outside agencies. Direct and participate in the analysis of a wide variety of highly complex administrative and operational problems and make effective operational and/or procedural recommendations. Develop, administer and interpret policies, guidelines and procedures related to the assigned program area. Plan, schedule and manage large scale projects. Negotiate agreement between differing individuals and groups of individuals. Monitor current and proposed Federal, State and local legislation which impact on assigned area of responsibility. Utilize appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea. Work cooperatively with other County departments and public and private organizations. Supervise, evaluate and train assigned personnel. Communicate effectively both orally and in writing. Perform complex mathematical and statistical calculations accurately. Prepare complex and detailed written reports, procedures, grant applications and contracts. Establish and maintain effective work relationships with those contacted in the performance of required duties. Application/Examination Anyone may apply. County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a current regular, probationary, or extra-help classified position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form . The examination will consist of an interview (weight: 100%), which may include the evaluation of a brief written and/or performance exercise given immediately preceding the interview. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application documents. Because of this screening process, all applicants who meet the minimum qualifications are not guaranteed advancement to the next phase of the examination process. All interviews will take place in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~Tentative Recruitment Schedule~ Final Filing Date: Wednesday, November 20, 2019 Screening: Friday, November 22, 2019 Combined Panel Interviews: Wednesday, December 11, 2019 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (110619) (Financial Services Manager II-D151)
County of San Mateo, CA Redwood City, CA, United States
Nov 08, 2019
Full Time
Description The County of San Mateo is conducting a recruitment for the positions of Accountant I/II . In general, accountants perform complex professional accounting work relative to departmental procedures and records, and exercise independent judgment on financial transactions and processes. An accountant position may include the following duties: Preparing monthly cash reconciliation Reviewing accounting documents for conformance with state and federal regulations Preparing journal entries and reconciliation Planning, directing, reviewing and evaluating the work of fiscal office support staff Creating complex automated financial worksheets Acting as liaison with other County fiscal divisions The ideal candidate will have the ability to: Multi-task Pay very close attention to detail Communicate effectively both verbally and in writing Develop and maintain working relationships (i.e. with community providers and state staff) Work closely with management to develop the organization's budget Additionally, the ideal candidates will have broad-based skills including basic auditing skills and have a strong understanding of accounting procedures, process and purposes. The salary ranges for the two classifications are: Accountant I : $5,253 - $6,567/monthly Accountant II : $6,142 - $7,676/monthly NOTE : The established hiring listmay be used to fill futureAccountant vacancies, includingclassified,unclassified,full-time,part-time and extra-help/term positions. If you are interested in working for the County of San Mateo as an Accountant you are encouraged to apply now.Unclassified positions are at will positions and are not covered by San Mateo County Civil Service Rules. Qualifications Requirements: This classification requires the successful completion of a minimum of twelve (12) semester units of college level accounting coursework. Selected positions may require that the applicant obtain and maintain a security clearance as a condition of employment. Experience and Education: Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to qualify is: Accountant I : Equivalent to graduation from a four-year college or university in accounting, finance, business administration, economics or closely related field. Sub-professional accounting support work may be substituted for the education on a year for year basis to a maximum of two years. Accountant II : Two years of accounting experience preferably in a governmental or a public agency. Knowledge and Skills: Principles, practices and terminology of general and cost accounting. Fund and governmental accounting. Business data processing, particularly as related to the processing of accounting information. General and subsidiary ledger maintenance. Assisting in the preparation of budget and financial reports. Experience developing reports using spreadsheet applications (i.e. Excel) is highly desirable. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateoand County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Thesupplemental application form must be submitted in addition to our regular employment application form. The examination process will consist of a Written Examination (weight: 100%). Qualified applicants will be notified of the date, time and place of the test which will be given in San Mateo County, California. Applicants must participate at their own expense and must adhere to the dates listed below. Requests for alternate test dates will not be granted. Accommodations for special medical conditions will be considered on a case-by-case basis. It is the applicants' responsibility to notify the County Human Resources Department at (650) 363-4303 ifappointment notices for the written examination are not received three (3) working days prior to the event. Depending upon the number of applicants, a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply " button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply.Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Tentative Recruitment Schedule Final Filing Date: Thursday,November 21, 2019at 11:59 p.m. Written Examination:Saturday,December 7, 2019 The Accountant I/IIWritten Examination is a basic civil service / government accounting examination. It is a 100-question multiple-choice exam with six subject areas including Fiscal Concepts; Fiscal Analysis; Government Accounting; Bookkeeping; Accounting; and Cost Accounting. If you would like to prepare for the Written Exam, most libraries and bookstores stock study guides for civil service / government examinations. Applicants are encouraged to review these resource materials prior to taking the examination. While the County does not recommend or endorse specific books,job seekers can ask librarians or storeemployees for guidance in selecting appropriate study aids. Applicants with a completed application and with the required accounting coursework will be invited the take the WrittenExamination which will be given on Saturday,December 7, 2019 . Please make plans to attend the exam now.Because this will bethe only testing date, and it has been advertised in advance, it is expected you will have made plans to attend. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer. Analyst:Jennifer Reyes (11072019) (Accountant I/II - E030/E011)
County of San Mateo, CA Redwood City, CA, United States
Nov 07, 2019
Full Time
Description The City/County Association of Governments of San Mateo County (C/CAG), a Joint Powers Authority, is seeking qualified applicants for the position of C/CAGProgram Director. Under the direction of the Executive Director, the C/CAG Program Director plans, organizes, directs and coordinates activities and programs related to mobility and the Congestion Management System for the County. This management position is expected toprovide technical and administrative support to the City/ County Association of Governments (C/CAG) on transportation and related issues; coordinate projects with the cities within San Mateo County and the County, as well as, outside agencies. Manage budgets related to all assigned projects and programs; design and uses of standard work, policies and procedures; development and execution of C/CAG plans and objectives. Exercise leadership of diverse professional, technical, and clerical staff through subordinate management and/or supervisory personnel. Coordinate activities with all 21 local jurisdictions as well as other transportation agencies in the county, in the Bay Area region and the State. IDEAL CANDIDATE Theideal candidate will havefive years' of managerial experience ideally in the transportation or related field, as well as,experience in city or regional planning;transportation policies and funding management; governmental procurement principles, contract negotiation, preparation and administration; and state legislative process. Additionally, the successful candidate will be: Acollaboratorwho can work effectively and positively with a variety of stakeholders. Quick and clear thinking, calm under pressure and tactful in resolving issues. Approachable, politically astutewith a management style that quickly fosters trust, loyalty, respect, commitment and partnership from the community, county managers, and Regional / State / Federal agencies. Astrong financial managerthat also has the knowledge and ability to identify, pursue, and secure potential funding sources for C/CAG programs. An experienced managerwith sound understanding of the Metropolitan Transportation Commission, the Association of Bay Area Governments, the California Department of Transportation, Congestion Management Agencies, transportation programming, processes, and funding; local land use and housing planning. An effective speakerto diverse audiences, including the Board, professional, civic, legislative, and citizen groups. A relationship builderto effectively represent C/CAG to other departments, agencies, public bodies, Regional/ State/ Federal agencies and California Legislature. C/CAG The City/County Association of Governments of San Mateo County (C/CAG) is a Joint Powers Authority that deals with issues that affect the quality of life in general; transportation, air quality, stormwater runoff, Integrated Waste Management Review, airport and land use compatibility. The C/CAG Board is comprised of representatives from every city, the County and County transportation agencies in San Mateo County. C/CAG responsibilities include the following functions and Countywide plans: Allocation of State and Federal transportation funds to cities, the County, and other agencies. State Legislative Advocacy. Congestion Management Plan. Countywide Transportation Plan. Countywide Bicycle and Pedestrian Plan. Comprehensive Airport Land Use Compatibility Plans. San Mateo Congestion Relief Plan. Integrated Countywide Waste Management Plan Review. Clean Air (TFCA) Expenditure Program for San Mateo County. Stormwater Pollution Prevention Program. Environmental/Transportation (Motor Vehicle Fees) Program. San Mateo County Energy Watch. Examples Of Duties Duties may include, but are not limited to, the following: Provide technical support and recommendations to the C/CAG Board in the formulation and implementation of transportation policy, funding, programming, planning, and projects. Act as staff liaison to C/CAG committees as assigned by the Executive Director. Provide technical support and analysis to the C/CAG Board on transportation related issues including housing and land use. Work on assignments that are highly complex and sensitive in nature, where substantial judgment and initiative is essential. Procure, manage, direct, and monitor consultant services, including contract negotiation and invoice processing. Monitor and ensure effective internal controls are in place for projects and programs to ensure compliance with all applicable federal, state and local laws and regulations. Recruit, develop, supervise, and evaluate staff and ensure timely and quality of staff work product. Apply for and administer grants and manage grant funded projects. Represent CCAG in federal, state, regional, and local transportation or housing related task forces, work groups, and committees. Work in collaboration with C/CAG member agencies and partner agencies to ensure customer satisfaction as well as represent C/CAG's best interests. Analyze transportation related policies and proposed legislation, recommend positions to be taken by C/CAG. Maintain liaison with officials in the legislative and other governmental offices to further C/CAG goals, objectives, and interests. Coordinate among C/CAG member agencies, the Metropolitan Transportation Commission (MTC), Association of Bay Area Governments (ABAG), the California Department of Transportation (Caltrans) and the California Transportation Commission (CTC) regarding transportation projects, programming, and allocation of funds. Assist or represent the C/CAG Executive Director on the Executive Council for the San Mateo County Express Lanes Joint Powers Authority (SMCEL JPA). Assist the Executive Director in strategic planning and organization management. Participate as a member of the senior management team in the development and implementation of organization-wide policies and programs that will contribute to its overall success. Oversee and participate in selecting, training, motivating and evaluating personnel and contractors; recommend and implement personnel actions, such as promotions, transfers, discharges and disciplinary measures. Perform related duties as assigned. Administer and manage C/CAG funding programs such as Measure M funds, OneBayArea Grant (OBAG), Transportation Development Act (TDA) Article 3, Transportation Fund for Clean Air (TFCA), Lifeline Transportation program, State Transportation Improvement Program (STIP), as well as other federal, state, and regional funded programs such as those authorized by SB1 and RM3 as they relate to C/CAG. Maintain and track program and project budgets; review accounting/financial reports from C/CAG Fiscal Agent and reconcile differences. Act as a direct liaison for financial audits on responsible programs/projects. Develop and recommend strategies and priorities on transportation, movement of people and goods, traffic congestion relief, and associated strategies as they relate to housing and land use. Responsible for the development and implementation of plans and programs such as PDA Investment and Growth Strategy, Countywide Transportation Plan, Congestion Management Program, Countywide Pedestrian and Bicycle Plan, and transportation maps.Coordinate between the region and San Mateo County on the development and implementation of Plan Bay Area and associated activities. Coordinate with Bay Area County Transportation Agencies (BACTA), regional and state agencies on the development and implementation of policies, programming, and project delivery. Assist member agencies on the programming and delivery of federal and state funded projects. Create goals and strategies that support C/CAG's vision and management philosophy. Plan, direct, manage and support C/CAG sponsored and C/CAG supported projects to ensure timely and cost-effective delivery of projects by working with involved agencies and consultants. Coordinate with federal, state, regional and local agencies to ensure compliance with pertinent administrative requirements. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: five years of increasingly responsible managerial experience preferably in the transportation field. Knowledge of: Principles and practices of public administration and program management, including planning, implementation and evaluation. Principles and practices of governmental procurement principles, contract negotiation, preparation and administration. Pertinent local, state and federal laws, rules, regulations and enforcement procedures. Practices and procedures as applied to the analysis and evaluation of programs, policies and operational needs. Local and state legislative processes and the key players within those processes. Basic principles and practices of the County's operations and its administration and organization. Principles and practices of transportation planning or urban planning. Skill/Ability to: Research, analyze, and make recommendations on administrative and management practices and procedures. Communicate effectively both orally and in writing; prepare comprehensive administrative, fiscal and technical reports and correspondence. Represent C/CAG to other departments, agencies, and before public bodies. Establish and maintain effective and cooperative working relationships with others contacted in course of performing assigned responsibilities. Integrate a variety of activities and services to achieve program goals, objectives, and priorities. Apply principles and techniques of community organization. Speak effectively to diverse audiences, including professional, civic, legislative, and citizen groups. Maintain cooperative working relationships with other agencies and staff. Prepare complex and detailed written reports, program policies, procedures and contracts. Interpret policies, guidelines and procedures. Application/Examination Responses to the supplemental questions must be submitted in addition toour regular employment application form.A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Application materials will be reviewed and applicants whose education and experience appear to best meet the needs of the position will be contacted by C/CAG for an interview with the hiring executive. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above or below. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight (unless otherwise stated) on the final filing date. Final Filing Date: Monday, November 25, 2019, at 11:59 PM Departmental Interviews (tentative): Week of December 9, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer . Analyst: Ximena Burns (110619) C/CAG Program Director (B163)
County of San Mateo, CA Redwood City, CA, United States
Nov 06, 2019
Full Time
Description At San Mateo Medical Center, we are always seeking ways to enhance the already impressive services we offer. This dedication to excellence is reflected in the exceptional care we provide and the extraordinary professionals who provide it. Here, you'll have the chance to develop your talents with a skilled team of people who actively support and encourage each other's success. If you're ready to open new doors for your career, join us today! San Mateo Medical Center has an immediate extra-help opening fora Nurse Practitioner in the OB/GYN Clinics in San Mateo, Redwood City and Half Moon Bay. Under general supervision, the Nurse Practitioner provides obstetric and gynecologic services such as conducting complete physical examinations, developing diagnostic impressions and managing care of patients in our busy OB/GYN practice. The ideal candidate is a highly independent and reliable practitioner with license and certification as an FNP or WHNP, furnishing privileges and a minimum of two years recent experience delivering prenatal, postpartum and gynecologic care to a diverse population including placement of LARC's, screening and treatment of STI's, well woman exams, and menstrual irregularities. This is an extra help position designed for coverage of vacations and medical leave at three San Mateo outpatient locations in Redwood City, Half Moon Bay, and San Mateo. Experience in Midwifery, Labor and Delivery, and Spanish Language speakers will be prioritized. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Examples Of Duties Duties may include, but are not limited to, the following: Assess the health of patients to determine their physical, emotional and social status by taking a complete medical history, doing a physical examination, initiating screening and diagnostic procedures etc; evaluate results of clinical findings and laboratory tests; report any abnormalities to a physician. Identify and manage in collaboration with a physician, common illnesses and/or other health problems and refer these problems or illnesses that require immediate medical attention to the appropriate practicing physician; assume on-going responsibility for follow-ups. Collaborate with physicians and other health professionals regarding health problems and illnesses following established protocol relative to diagnosis and treatment of patients. Counsel parents or other family members regarding health maintenance in the area of specialization. Coordinate and facilitate referrals to other health or social agencies. Maintain accurate records of assessments, follow-ups and evaluations. Supervise the work of subordinate health workers and participate in professional and administrative meetings. Perform related duties as assigned. Qualifications Licensure/Certification: Possession of a California license as a Registered Nurse AND Nurse Practitioner certification in primary care for obstetric and gynecologic patients are required. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Knowledge of: Principles, practices and procedures used in the detection, diagnosis and treatment of common health problems as related to the clinical specialty. Fundamentals of clinical medicine as related to clinical specialty. Drugs commonly used in the area of specialty including the indications of their use, anticipated therapeutic effect, side effects and untoward reactions and contraindications. Safety and infection control practices and procedures. Normal and abnormal values of laboratory tests and their clinical significance. Operations and care of medical equipment and instruments used in the area of specialty. Laws and regulations pertinent to the practice of nursing and medicine applicable to assigned specialty. Community resources and referral systems. Provisions of the Nurse Practice Act. Skill/Ability to: Assess the health status of patients. Provide health care services including the taking of a complete medical history, doing complete physical examination and other related clinical procedures. Identify and manage health problems common in the area of specialty. Develop and implement treatment plans for patients according to policies and protocol. Analyze and interpret health information/data including results of laboratory testing. Communicate effectively, orally and in writing. Establish and maintain effective working relationships with patients, professional staff and others. Follow safety practices and procedures. Maintain accurate records and preparing reports. Application/Examination If you are interested in being considered for one of these extra help positions, the following materials must be electronically submitted in a Word or PDF format and emailed to Linda Franco, Clinics Manager or Julie Birdsong Supervising Nurse Practitioner Email: lfranco@smcgov.org or jbirdsong@smcgov.org : Resumé Responses to Supplemental Questions Supplemental Questions: 1.Possession of a current California license as a Registered Nurse is required to qualify for this recruitment. Please provide the following: RN license number and expiration date: 2. Possession of a current California Nurse Practitioner certificate in Primary health care for obstetric and gynecologic patients is required to qualify for this recruitment. Please provide the following: Certificate number and expiration date: 3. Do you possess a DEA license? If yes, please provide your DEA license number and expiration date: 4.Describe the education, training and work experience that qualify youfor a position as a Nurse Practitioner OB/GYN in an outpatient setting. Be specific: 5. Describe your experience working with and treating pregnant, postpartum and gyn patients. 6.Give an example of your work experience as a Nurse Practitioner that best demonstrates your ability to work independently, with little or no supervision. Be specific about where the experience was gained, what your duties were and for how long you performed the job. Be specific. Please include the words " Nurse Practitioner- OB/GYN - Extra-Help" in the subject area of email submissions to: Linda Franco, Clinics Manager or Julie Birdsong Supervising Nurse Practitioner Email: lfranco@smcgov.org or jbirdsong@smcgov.org Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer.
County of San Mateo, CA Redwood City, CA, United States
Nov 06, 2019
Full Time
Description San Mateo County Health is seeking an experienced Medical Office Services Supervisor (MOSS) for Family Health Services Division in the California Children's Services (CCS) program.CCS is a countywide program that treats children with certain physical limitations and chronic health conditions or diseases. CCS authorizes and pays for specific medical services and equipment provided by CCS-approved specialists and has a Medical Therapy Program (MTP). Under direction of the Clinical Services Manager, the MOSS will supervise 5 Medical Office Specialist (MOS) staff and perform activities in the areas of case management support, workflow and standard work development, program reporting, electronic health records, and other health related care and support areas. Key responsibilities will include supervision of medical office specialists in these programs, evaluating employee performance, and familiarizing self in the functions and services each program provides to clients in the community to be able to support staff appropriately. The candidate will be expected to attend all supervisor meetings and work closely with each supervisor to learn about the needs of each program and to assign staff as needed. The ideal candidate will offer support to managers and provide difficult, technical or specialized medical office support to the entire CCS program. The ideal candidate would have recent experience as a Medical Office Specialist (MOS) or Medical Office Specialist Supervisor (MOSS) preferably in a California Childrens Services (CCS) program. Experience with the State's Children's Medical Services CMSnet/E47system, and ability to utilize the Health Plan of San Mateo's (HPSM) authorization system, HEALTHSuite, and Case Management system, MedHOK is strongly preferred. Having advanced skills in applications such as Microsoft's Excel, Powerpoint, and Access are highly desired. The candidate should possess excellent problem-solving skills, ability to work with others, and have some experience with program development. The ability to work with an interdisciplinary team as well as with other programs within, and outside of, Family Health is a must. Familiarity with the purpose and function of the HPSM is a plus. Spanish speaking preferred. Examples Of Duties Duties may include, but are not limited to, the following: Supervise and direct various medical office support staff and activities, normally in a single functional unit or in multiple related medical office support areas. Plan, schedule and assign medical office support work in outpatient, ancillary, medical and other direct patient care and treatment areas. Participate in the hiring of assigned staff, recommending selection for management approval. Train assigned staff in medical office and County procedures and policies. Evaluate employee performance, counsel employees, and effectively recommend initial corrective actions and other personnel decisions. Provide input into the budget and goal setting processes for the unit; monitor specified expenditures. Conduct special projects related to the area of assignment as directed by administrative staff. Research and compile information from a variety of sources for the completion of forms or the preparation of periodic and special reports. Provide information to the public or to County staff that requires the use of judgment and the interpretation and application of policies, rules or procedures. Organize and maintain various medical unit or general files; may type drafts or finished materials from dictated tapes or brief instructions using a typewriter or word processor; proofread material as required. Develop, recommend and implement improved operating procedures, forms and work processes. Attend to a variety of medical office administrative details such as ordering supplies, arranging for the repair of equipment, maintenance of the facilities, transmitting information, and keeping reference materials up to date; operate standard office equipment. Coordinate building space allocation; may coordinate the purchase of specified supplies and equipment. Perform complex, technical, difficult and/or specialized medical office support related to the area to which assigned. Provide off hours support as required. Assist with fiscal issues such as claims and invoices Perform related duties as assigned. Qualifications Knowledge of: Supervisory principles and practices, including work planning, scheduling, review and evaluation and employee training and corrective action. Medical office management practices and procedures, including records management and the operation of standard office equipment. Policies, procedures and medical terminology related to the medical treatment or screening areas to which assigned. Applicable laws, ordinances, rules and regulations. Office administrative practices and procedures, including records management and the operation of standard office equipment. Business arithmetic, including percentages and decimals. Correct English usage, including spelling, grammar and punctuation. Business data processing principles and the use of word processing or personal computing equipment. Skill/Ability to: Plan, assign, supervise, review and evaluate the work of others. Train others in work procedures. Organize and prioritize work, meet critical time deadlines and follow up on assignments with a minimum of supervision. Read, interpret and apply rules, policies and procedures. Organize, research and maintain patient and general files. Perform and coordinate administrative support projects independently or with brief instructions. Use initiative and sound independent judgment within established guidelines. Establish and maintain effective working relationships with those contacted in the course of the work. Analyze and resolve office administrative problems. Operate standard office equipment, including a word processor, computer terminal and centralized telephone equipment. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Four years of experience providing office support in a medical or clinic setting. Application/Examination Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five (5) points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. The examination process will consist of an application screening based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%).Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the " Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/to apply. ~Tentative Recruitment Schedule~ Final Filing Date: Monday, November 18, 2019 Screening: Week of November 18, 2019 Combined Panel Interviews: Week of December 2, 2019 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. HR Analyst: Wendy Young (110519) (Medical Office Services Supervisor - E421)