County of San Mateo Human Resources Department

  • 455 County Center, Fifth Floor, Redwood City, CA 94063, United States

San Mateo County government protects and enhances the health, safety, welfare, and natural resources of the community, and provides quality services that benefit and enrich the lives of the people of this community.

We are committed to:

  • The highest standards of public service
  • A common vision of responsiveness
  • The highest standards of ethical conduct
  • Treating people with respect and dignity

San Mateo County is located in the scenic San Francisco Bay Area. The County’s diverse population has approximately 750,000 residents, growing to over one million in daytime population. San Mateo County provides the benefits of a temperate climate and clean air, with abundant ocean sports and recreational activities. Rural open space areas, as well as metropolitan San Francisco, are within easy reach. San Mateo County government has a budget of $2.4 billion, with a workforce of over 5,400 employees in 22 departments and agencies.

San Mateo is an Equal Opportunity Employer

 

85 job(s) at County of San Mateo Human Resources Department

County of San Mateo, CA Redwood City, CA, United States
Feb 25, 2020
Full Time
Description Do you possess intense curiosity? Are you a solution-oriented individual who wants to know what, where, and HOW things happen? Are you able to translate your knowledge into practical solutions ? The Controller's Office of the County of San Mateo seeks applicants with experience in auditing and business process analysis for the advanced-level position of Senior Internal Auditor. This position gives the selected candidate the opportunity to apply learned skills and add value to the County. The qualified candidate will have: A four-year degree or an advanced degree from an accredited college or university in a related field, with a major or concentration in accounting, finance, business or public administration, technology, or economics. One of the following certifications: Certified Public Accountant (C.P.A.) or Certified Internal Audit (C.I.A.), or a similar professional designation or certification would be considered. A minimum of 4-5 years of demonstrated progressive experience in auditing, financial, or operational analysis. Extensive experience in the application of sound principles and best practices in auditing or business processanalysis. Ability to easily adapt between working independently or collaboratively. Successfully completed audit projects independently. Strong report writing, presentation, and research skills. Ability to work on several projects simultaneously with minimal direction or oversight. Maintain cooperative working relationships with contacts within and outside the Department. Experience in information systems and software applications such as Microsoft Applications, ACL, TeamMate, Monarch, etc. The qualified candidate will be responsible for: Conducting assigned audit engagements from beginning to end independently. Performing risk assessments as assigned Providing objectiveanalyses, review internal controls, make recommendations to management, facilitate internal controls improvements and enhance operational procedures. Ensuring audit conclusions are based on a complete understanding of the process, circumstances, and risk. Developing audit programs and testing procedures relevant to risk and test objectives. Obtaining and reviewing evidence ensuring audit conclusions are well-documented. THE COUNTY OF SAN MATEO San Mateo County, located in the heart of the San Francisco Peninsula, offers residents and visitors a wide range of recreational options, economic opportunities, and numerous attractions. The County has a diverse, multi-cultural citizenry who enjoy the cosmopolitan ambiance, temperate climate, clean air, and beautiful bay and ocean views. Over 75% of the County is dedicated open space or agricultural land, with many acres devoted to federal, state and county parks. THECONTROLLER'SOFFICE The Controller's Office contributes to the stability and efficiency of the County by having a diverse staff who works collaboratively with County departments, cities, special districts, other local agencies and the taxpayers of San Mateo County to provide high-quality accounting, auditing, payroll and tax accounting services and financial information in a courteous, cooperative and cost-effective manner. The County was awarded a Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association (GFOA) for the last 20 years. THEINTERNAL AUDITDIVISION The Internal Audit Division is charged with the important task of safeguarding County assets and reducing risk. The Division accomplishes this task, in part, by conducting independent audits, evaluations, and analyses to assist County management in improving the efficiency and effectiveness of County departments, programs, functions, and systems.Audits are conducted in accordance with the Institute of Internal Auditors (IIA)guidelines. The Division utilizes paperless auditing as well as data analysis applications. Auditors have access to on-line audit guides and resources. The Controller's Office pays for professional membership and license dues. Note: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Duties may include, but are not limited to, the following: Prepare clear, concise and complete financial reports, statements and audit reports and audit work papers. Provide direction, supervision, training, work review and/or evaluation to assigned staff. Provide input into staff selection decisions and disciplinary matters. Conduct internal audits of County departments and divisions, agencies including construction projects. Prepare or Direct the preparation of audit reports and varied fiscal reports. Review programs and legislation to determine fiscal and budgetary impact on departments. Provide technical support to external auditors and governmental program auditors. Perform related duties or special projects as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to qualify is graduation from a four year college or university in accounting, finance, business administration, economics or a closely related field and one year of journey level internal auditing experience. Knowledge of: Basic supervisory principles and practices. Auditing standards and procedures. Principles, practices and terminology of general, fund and government auditing and budgeting. Principles and practices of business data processing, particularly related to the processing of accounting information. Principles, practices and terminology of general, fund and government auditing and budgeting. Applicable laws regulating public fiscal operations. Budgeting principles and terminology. Principles of public finance. Skill/Ability to: Plan, assign, direct, review and evaluate the work of others. Review and approve budgeted hours for job assignments. Train staff in work procedures. Audit a variety of internal documents, procedures and reports. Review, analyze, balance, interpret and reconcile financial reports and transactions. Ensure that all applicable regulations and directives are followed. Ensure proper authorization and documentation for various transactions. Develop auditing and accounting systems and procedures. Prepare clear, concise and complete financial reports, statements and audit reports and audit work papers. Exercise sound independent judgment. Make accurate mathematical and statistical calculations. Maintain accurate records and files. Establish and maintain effective working relationships. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE: Final Filing Date: March 23, 2020 Application Screening:April 2, 2020 Panel Interviews: April 15 and/or 16, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. HR Contact: Christina Chan (022420)(Senior Internal Auditor - E093)
County of San Mateo, CA Redwood City, CA, United States
Feb 25, 2020
Full Time
Description The Human Services Agency of San Mateo County is seeking a qualified Human Resources Manager to plan, organize, direct and coordinate the Human Resource program, oversee employee relations, and other HR support functions for the Department such as hiring and worker's compensation in close coordination with Central Human Resources, implement employer-employee relations goals; oversee and conduct meet and confers; and provides highly responsible and complex administrative support to senior level management in the Agency. The Human Resources Manager provides expert advice and corrective action guidance to support the department's managers and supervisors to resolve and address employee relations issues. We are seeking a human resources manager who is: Technically knowledgeable in human resources functions in a government or public sector setting, specifically in the areas of personnel management, employee and labor relations, hiring, job classification and compensation, EEO/ADA/FMLA, workers' compensation/risk management, individual and organizational development and employee benefits. An effective collaborator and team builder who interacts well with diverse personalities, clients and the public and can quickly establish strong partnerships at all levels of the organization. A strategic planner and organizer who can establish a course of action for accomplishing short and long-term goals. A superior communicator who excels orally and in writing. Proactive and willing to take reasonable risks and receptive to innovative changes and creative solutions. The ideal candidate will have: knowledge of work duties and requirements for classifications related to the human services field; knowledge, skills, abilities and significant public sector experience in: Human Resources with an emphasis in Employee and Labor Relations including negotiations; classification and compensation analysis skills; performance management processes; and techniques and methods of contract negotiations including managing successor memorandums of understanding; experience with Federal, state and local laws and regulations related to human resources, employer-employee relation issues and employment issues. knowledge of basic principles and practices of County - Agency operations and its administration policies, procedures and organization and principles and practices of organizational analysis and human resource planning. direct experience with labor management meetings, meet and confer with bargaining units, and reviewing workers' compensation cases experience with being a politically astute leader with the ability to understand Agency-wide impacts. skills to communicate effectively both orally and in writing. experience in utilizing appropriate interpersonal style and methods of communication to gain acceptance, cooperation, or agreement of a plan, activity, and/or program idea. possess a professional certificate in HR Management or equivalent. strong experience with supervising, evaluating and training assigned personnel. skills in establishing and maintaining effective work relationships with those contacted in performance of required duties. A Bachelor's degree from an accredited college or university, and relevant experience that would likely provide the required knowledge, skills and abilities of the ideal candidate is qualifying. Examples Of Duties Essential functions and duties may include, but are not limited to, the following: Plan, direct, monitor and evaluate the effectiveness of the Human Services Agency's human resources operations; Direct professional and administrative staff responsible for human resources compliance, recognition programs and exit interviews and related programs; Act as liaison with central human resources; Plan, direct, coordinate and monitor the Human Service Agency's employee competency program; Direct, coordinate and participate in the development and implementation of program goals, objectives, policies, procedures and priorities; Select, hire, direct and evaluate program staff; Provide overall direction to subordinate staff regarding professional standards, work quality and quantity, performance and accountability; Act as liaison between the senior level management, advisory boards and commissions, regulatory bodies and program staff to ensure that all appropriate policies and guidelines are followed; Maintain an effective working relationship with a variety of public and private organizations including other County departments and agencies; consult with other program managers on relevant program issues; Develop alternative strategies for dealing with needs and assist in the implementation of solutions as necessary; Perform a variety of special assignments, prepare complex analytical and statistical reports in any of several areas of fiscal, technical and human resources planning, as assigned; Prepare detailed written reports, policies, procedures and contracts; provide highly complex staff assistance to senior level management and related commissions and advisory boards on program issues; and perform related duties as assigned. Qualifications County Status: An applicant must be a current County of San Mateo employee with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or term position prior to the final filing date. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities of the ideal candidate is qualifying. Knowledge of: Principles and practices of public administration and program management, including planning, implementation, and evaluation. Principles of personnel training, supervision and evaluation. Skill/Ability to: Work cooperatively with other County departments and public and private organizations. Analyze problems accurately, develop recommendations and take appropriate action to resolve them. Prepare complex and detailed written reports, procedures, grant applications and contracts. Application/Examination County Promotional Only. Only current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help or temporary position may apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. The examination will consist of an interview (weight: 100%), which may include an additional exam component given prior to, or during, the interview. The interview may be comprised of a combined Civil Service and departmental panel process. Depending on the number of applications, an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . All interviews will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button above. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. ~TENTATIVERECRUITMENTSCHEDULE~ Final Filing Date: Monday, March 9, 2020 Screening: Tuesday, March 10, 2020 Panel Interviews: Monday, March 23, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The Countyis an Equal Opportunity Employer. Analyst: Arlene Cahill (Human Services Manager I - D090)
County of San Mateo, CA Redwood City, CA, United States
Feb 21, 2020
Full Time
Description Do you possess intense curiosity? Are you a solution-oriented individual who wants to know what, where, and HOW things happen? Are you able to translate your knowledge into practical solutions ? The Internal Audit Division of the Controller's Office of the County of San Mateo is seeking highly qualified candidates for the position of Internal Auditor II . The Internal Auditor II is the advanced, professional level class in this professional auditing series and will be expected to: Perform internal control and compliance audits of County departments/agencies and programs. Conducting assigned audit engagements successfully from beginning to end. Develop practical recommendations to improve internal controls within County departments/agencies and obtain management's buy-in to implement the recommendations. Undertake special projects as required. Independently perform the full range of auditing duties. Possess a thorough knowledge of accounting and auditing procedures. Exercise sound judgment within established guidelines. Reviewing financial controls, analyzing trends, making recommendations to accounting procedures and controls, and following up to ensure that recommendations have been implemented. Extracting data from a variety of information systems and performanalysesusing software applications (e.g., ACL, Excel, etc.). The ideal candidate will possess the following knowledge, skills, and abilities: Earned a four-year degree or an advanced degree from an accredited college or university in a related field, with a major or concentration in accounting, finance, business or public administration, technology, or economics. Two or more years of demonstrated progressive experience in auditing, financial, or operational analysis and/or business consulting. Either have or be pursuing an auditing or audit-related certification. Either have or be pursuing Possession of one of the following certifications: Certified Public Accountant (C.P.A.) or Certified Internal Audit (C.I.A.), or a similar designation. Ability to easily adapt between working independently or collaboratively. Strong report writing, presentation, and research skills. Passion for the profession and good stewardship of public dollars. The ability to interact professionally with team members and County personnel. The foresight to seek timely guidance when needed. THE COUNTY OF SAN MATEO County of San Mateo, located in the heart of the San Francisco Peninsula, offers residents and visitors a wide range of recreational options, economic opportunities and numerous attractions. The County has a diverse, multi-cultural citizenry who enjoy the cosmopolitan ambiance, temperate climate, clean air, and beautiful bay and ocean views. Over 75% of the County is dedicated open space or agricultural land, with many acres devoted to federal, state and county parks. THE CONTROLLER'S OFFICE The Controller's Office contributes to the stability and efficiency of the County by working collaboratively with County departments, cities, special districts, other local agencies, and the taxpayers of County of San Mateo to provide high quality accounting, auditing, payroll and tax accounting services, and financial information in a courteous, cooperative, and cost effective manner. The County was awarded a Certificate of Achievement for Excellence in Financial Reporting by the Government Finance Officers Association (GFOA) for the last 20 years. THE INTERNAL AUDIT DIVISION The Internal Audit Division is charged with the important task of safeguarding County assets, reducing risk, and meeting county, State and federally mandated reporting requirements. The Division accomplishes this task, in part, by conducting independent audits, evaluations, and analyses to assist County management in improving the efficiency and effectiveness of County departments, programs, functions, and systems.Audits are conducted in accordance with the Institute of Internal Auditors (IIA)guidelines and generally accepted accounting principles (GAAP). The Division utilizes paperless auditing as well as data analysis applications. Auditors have access to on-line audit guides and resources. The Controller's Office pays for professional memberships and continuing professional education. Our Internal Audit team's mission is to recognize risks and drive actions to address those risks, make valuable recommendations, and influence changes and decisions. We help improve operational efficiencies, the effectiveness of programs and functions, and safeguard County assets. NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Duties may include, but are not limited, to the following: Conduct audits of County departments and divisions, agencies, and private firms contracting with the County. Review and analyze departmental and County financial internal control procedures for conformance with best practices, laws, regulations, and generally accepted accounting practices; recommend practical improvements to such procedures to ensure compliance with those standards. Prepare audit reports, summary of findings, and varied fiscal reports in conformity with IIA standards. Confer with operating department staff to establish new and revised policies and procedures. Review accounting documents to ensure accuracy of information and calculations. Perform all phases of an audit, including planning, fieldwork, and reporting. Examine supporting documentation to establish proper authorization and conformance with agreements, contracts, and state and federal regulations. Review programs and legislation to determine fiscal and budgetary impact on departments. Review and recommend modifications to accounting systems and procedures. Provide technical support to outside auditors and governmental program auditors as directed. Perform risk assessments. Perform related duties as assigned. Qualifications Knowledge of: Auditing standards and procedures. Principles, practices and terminology of general, fund and government auditing and budgeting. Principles and practices of business data processing, particularly related to the processing of accounting information. Applicable laws regulating public fiscal operations. Budgeting principles and terminology. Principles of public finance. Skill/Ability to: Audit a variety of internal documents, procedures and reports. Review, analyze, balance, interpret and reconcile financial reports and transactions. Ensure that all applicable regulations and directives are followed. Ensure proper authorization and documentation for disbursements and other transactions. Prepare clear, concise and complete financial reports, statements and audit reports and audit work papers. Exercise sound independent judgment within established procedural guidelines. Make accurate mathematical and statistical calculations. Maintain accurate records and files. Establish and maintain effective working relationships. Experience and Education : Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to qualify is two years of financial auditing experience. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateoand County of San Mateo Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form.A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire . The examination process may consist of an application screening based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ~ Tentative Recruitment Schedule ~ Final Filing Date: March 4, 2020 Application Screening: March 12, 2020 Combined Departmental and Panel Interview: March 24 and/or 25, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. HR Analyst: Christina Chan(022020) (Internal Auditor II - E094)
County of San Mateo, CA Redwood City, CA, United States
Feb 21, 2020
Full Time
Description San Mateo County Health is seeking a well-qualified individual for the position of Patient Services Supervisor-Spanish Speaking Required . Patient Services Supervisors supervise patient services and business office support staff;activities for admissions, registration and/or program billing functions; andcoordinate and perform difficult or specialized patient services office support or business office support. The current vacancy is in the Public Health, Policy and Planning Division and will supervise Edison Clinic and Mobile Health Clinic staff. This position has a 9/80 schedule with Friday as the day off and a flex-schedule on Tuesdays and Thursdays to cover STD evening clinic from 4 - 8 p.m. This supervisor is stationed in San Mateo, CA, but will travel/drive throughout the County to meet the operational needs of the clinics, includingfor staff supervision meetings, to attend various meetings, etc. This Public Health Clinics Supervisor's responsibilities include, but are not limited to, patient services office support, registration, staff assignments, cash collection, and program billing functions for both Edison and Mobile Health Clinics, and will occasionally travel with the Mobile Clinic. This position will also coordinate and perform difficult or specialized patient services tasks, data collection and compilation, and referrals. The supervisor must maintain the work flows and processes in both Edison and Mobile Health Clinics. This position will facilitate clinic huddles two times per week, attended by leadership members, to identify and address any issues. The supervisor will also authorize expenditures for purchasing of office supplies and monitor these expenses throughout the year. The ideal candidate will have: Ability to plan, organize, prioritize and supervise the work of clerical personnel effectively Experience leading and/or supervising staff conductingpatient registration, admission and billing activities Worked independently with minimal supervision using initiative and sound independent judgment within established guidelines Ability to read, interpret and apply rules, policies and procedures Knowledge of and experience with HIPAA compliance Demonstrated ability to maintain accurate records and files Experience organizing work, setting priorities and meeting critical deadlines Excellent verbal and written communication skills Ability toestablish and maintain effective positive working relationships with those contacted in the course of work Experience working with diverse client groups and staff Proficiency in patient registration system, ECW electronic medical records, and Microsoft Word Used their bilingual Spanish speaking skills to provide services and as a Spanish translator in clinic settings. NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Qualifications County Status: An applicant must have been a County of San Mateo employee in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date. Language Requirement : Position requires the ability to speak, read and write fluently in both English and Spanish. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is four years of patient services assistant experience providing office support in a medical or clinic setting. Knowledge of : Supervisory principles and practices, including work planning, scheduling, review and evaluation and employee training and corrective action; policies, procedures and medical terminology related to the organizational area to which assigned; applicable laws, ordinances, rules and regulations; business office management practices and procedures, including records management and the operation of standard office equipment; business arithmetic, including percentages and decimals; correct English usage, including spelling, grammar and punctuation; and business data processing principles and the use of word processing or computing equipment. Skill/Ability to : Plan, assign, supervise, review and evaluate the work of others; train others in work procedures; analyze and resolve office administrative problems; read, interpret and apply rules, policies and procedures; organize, research and maintain patient and general files; compose routine correspondence independently or from brief instructions; use initiative and sound independent judgment within established guidelines; establish and maintain effective working relationships with those contacted in the course of the work; organize and prioritize work, meet critical deadlines and follow up on assignments with a minimum of supervision; and operate standard office equipment, including a word processor, computer terminal and centralized telephone equipment. Application/Examination Departmental Promotional Only. Only current County of San Mateo employees in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date may apply. A supplemental application form must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Date for Filing: March 4, 2020 Application Screening: March 9, 2020 Combined Civil Service/Department Interviews: March 18, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs.The County is an Equal Opportunity Employer. HR Contact: Yvonne Alvidrez (02202020) (Patient Services Supervisor - E415)
County of San Mateo, CA Redwood City, CA, United States
Feb 21, 2020
Full Time
Description The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer is seeking highly qualified candidates for the position of Departmental Systems Analyst . In general, the Departmental Systems Analyst: Provides subject matter expertise on legacy data conversion and migration of data from various sources like AS/400, MS Access, MySQL, Excel sheets etc. Provides complex analytical support to the maintenance and/or modification of existing systems and development of new systems. Serves as liaison between business users and information technology staff, vendors and service providers. Performs other related duties as required and/or assigned. Incumbents in the position of Departmental Systems Analyst (DSA) will have: a general knowledge of both departmental and program operations and information system capabilities, which will enable effective interactions between technical and non-technical staff; the ability to explain and document the needs and requirements of each to the other; and the ability to participate in the development of systems that effectively support department and program operations. The Office of the Assessor-County Clerk-Recorder and Chief Elections Officer (ACRE) is involved in multiple technology initiativesaimed at replacing legacy systems, upgrading applications, and implementing new technologies. A major project undertaken by ACRE is the development of a new Assessor Property Assessment System (APAS) based on the Salesforce platform. A second major effort is the cleansing and migrating of legacy data. Below are the specific requirements for this DSA position: Data Cleansing and Migration Project The DSA will: Work closely with business subject matter experts (SMEs) to analyze the legacy data from various sources and translate/interpret the data to the Vendor team. Legacy data resides in AS/400, MS Access, MS Excel and MySQL. Have a strong understanding of the legacy data and the target data model in order to create data mapping in collaboration with the SMEs and the Vendor. Perform various types of analysis for data extraction and data profiling such as uniqueness analysis, range analysis, etc. Document the detailed Data Cleansing Requirements, Business Rules, Data Rules, and list of standard data values based on the findings from Data Profiling. Devise data cleansing strategies and procedures. Oversee both manual and automated cleansing activities. Test the data extraction, data profiling, and data cleansing process standardization and load process thoroughly to make sure requirements are met. Produce data cleansing results reports and error/exception reports for the business SMEs. Review the error/exception reports and take any necessary actions to correct the data and improve data quality. Develop and implement data migration strategies and processes. Implement Data Governance by incorporating processes, policies, guidelines, and responsibilities for administering Assessor's entire data in compliance with policy and/or regulatory obligations. The ideal candidate for this position will have: Worked as a Lead Data Analyst and completed at least two (2) medium to large legacy data cleansing and conversion projects. Extensive experience in Data Mapping, Data Cleansing, Data Analysis, Data Testing, Data Validation, Data Flow, Reporting, and Presentation. Technical expertise with data models, database design development, and data profiling techniques. Project management, leadership, initiative, and technical skills including data modelling/analysis/migration experience. A data-oriented personality and an excellent eye for details. Knowledge of data governance standards and principles. This position isa full-timeposition, whichincludes medical, dental, vision, vacation, and holiday benefits and a portable 401A plan. For more information regarding the benefits offeredwith term positions please go to http://hr.smcgov.org/employee-benefits . Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or a closely related field. Experience: The ideal candidate will have eight (8) to ten (10) years of responsible experience in a position that would provide knowledge of department-specific programs, processes and/or operations, including at least three years of experience in data analysis, modeling, design, and legacy data conversion/migration from various sources. Knowledge of: Data Architecture and database design. Data Conversion Methodology. Talend Data Management Platform, Microsoft SQL, Microsoft Access, Microsoft Excel, and other MS office products (advanced level). Application/Examination Anyone may apply. Current San Mateo County employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or temporary position prior to the final filing date will receive five points added to their final passing score on this examination. Both the County employment application form and the attached supplemental questionnaire must be completed and submitted for you to be considered for this position. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Application Screening The application screening will include a careful review of each candidate's employment application. The responses to the supplemental questions will be heavily considered in the screening process. Please provide detailed information, answer the questions completely using proper grammar and English language usage, and communicate clearly and concisely. Those applicants who receive a passing score on the rating of the application materials will be invited to the panel interview. Panel Interview The panel interview is a standard component of most Civil Service selection processes. Each candidate will be interviewed individually by a panel of three (or more) subject matter experts. All candidates will be asked the same questions, in the same order, for approximately the same amount of time. Responses to each question will be scored based on pre-determined scoring criteria. Each candidate will receive an overall interview score which will determine that candidate's ranking or placement on the eligible list. Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. ~ Recruitment Schedule ~ Final Filing Date: March 9, 2020 Application Screening (tentative): March 11, 2020 Panel Interview (tentative): March 25 and/or 26, 2020 The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Chet Overstreet (022019) (Departmental Systems Analyst - V233)
County of San Mateo, CA Redwood City, CA, United States
Feb 21, 2020
Full Time
Description The Countyof San Mateois currently seeking highly qualified applicants for the position of Director of Housing View our brochure for details about this exceptional career opportunity! Please view the online brochure for a detailed description of this position and instructions on how to apply. Application/Examination To apply for this exciting career opportunity, the following materials must be submitted online at https://jobs.smcgov.org . 1. Resume 2. Detailed cover letter that discusses the following topics: Describe the biggest challenge impacting affordable and workforce housing in San Mateo County. Explain what you would do as the Director of the Department of Housing to successfully deal with the challenge. Describe your greatest success that demonstrates your executive leadership skills. Explain what you did and the impact on the organization. Electronic confirmation acknowledging receipt of your applicationmaterials will be forwarded to you upon receipt of your applicationmaterials. Resumes submitted via email will not be accepted. Depending on the number of applicants, an application appraisal ofeducation and experience may be used in place of other examinationsor further evaluation of work experience may be conducted to groupapplicants by level of qualification. All applicants who meet theminimum qualifications are not guaranteed advancement through anysubsequent phase of the examination. Tentative Recruitment Timeline Close Recruitment: March 5, 2020 Application Screening: March 11, 2020 Panel Interviews: March 25 and/or 26, 2020 Tentative Final Interviews: Week of April 6, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. We are proud to be an Equal Employment Opportunity Employer. For questions about this position or the selection process, please contact Ramie Javed at 650-363-4974 or rjaved@smcgov.org.
County of San Mateo, CA Redwood City, CA, United States
Feb 21, 2020
Full Time
Description The County of San Mateo - San Mateo Medical Center is seeking a well-qualified Director of Pharmacy (Clinical Services Manager - Pharmacy) . The Director of Pharmacy is responsible for overseeing all medication procurement, storage, and preparation in San Mateo Medical Center, and ensures that the pharmacy provides optimal services; facilitates safe medication use; meets all legal, accreditation, and certification requirements; and complies with all applicable policies, procedures, codes, and standards of the organization. The San Mateo Medical Center is a fully accredited acute/long term care/teaching hospital whose vision is to help every patient live the healthiest life possible. We are a truly integrated health care delivery system connected through a unified leadership structure. Lean methodology is the core of all our improvement work we are creating a community of engaged problem solvers.We are part of a larger,integrated Health System. Our innovative approaches, collaborative environment, and progressive suburban setting makeus unique among public hospitals. The ideal candidate would be an experienced pharmacist with program management experience, including budget management. Additionally, the ideal candidate would be able to: Work independently and handle stress appropriately; Work cooperatively with medical center and pharmacy staff; Handle frequent interruptions and adapt to changes in workload and work schedule; Set priorities, make critical decisions, and respond quickly to emergency requests; Manage a diverse workforce; Communicate effectively (orally and in writing); Meet the pharmaceutical care needs of the patient populations served by the organization. Examples Of Duties Duties may include, but are not limited to, the following: Ensures safe, appropriate, cost-effective medication therapies for patients according to established policies, procedures, and protocols. Participate in the development of goals, objectives, policies, procedures, and priorities within the Pharmacy. Contributes to the quality and effective operation of the department. Organize, supervise and monitor the provision of specialized clinical services, practices and procedures of the Pharmacy that meet all applicable guidelines for accreditation, quality assurance and safe patient care. Integrates the department into the organization's primary functions. Maintain an effective working relationship with a variety of organizations, including medical, nursing and clinical staff in other Divisions, County departments, other agencies and private health care providers. Maintains competence required for current job title/position Prepare cost estimates and justifications for budget recommendations; monitor and control expenditures to ensure the accomplishment of objectives within the approved budget. Negotiate contracts with outside vendors, consultants or organizations for services in the Pharmacy; administer and monitor contracts Answer questions and provide information to the public; enforce applicable clinical standards, codes and regulations as required. Provide staff assistance to higher level management on clinical issues within the area of specialization. Select, supervise, train and evaluate clinical, professional, technical and clerical subordinates. Serves as Primary Contact with the Office of Pharmacy Affairs and oversees the operation of the 340B Drug Purchasing Program. Perform related duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Three years of professional clinical experience in an accredited hospital of clinic, of which at least one year included supervisory experience in pharmacy services. Licensure/Certification: License to practice pharmacy in California. Knowledge of: Principles, practices, trends and technological developments in the area of pharmacology. Clinical practices, procedures and techniques in the area of pharmacology. Laws, regulations, accreditation standards and safety guidelines, related to pharmaceutical services. Principles and practices of program management, including program planning, implementation and evaluation. Principles of budget preparation and monitoring. Principles of personnel training, supervision and evaluation. Skill/Ability to: Organize, direct, coordinate and evaluate specialized pharmaceutical services to ensure quality patient diagnosis and care that conform with prescribed standards and regulations. Analyze service delivery problems accurately, develop recommendations and take appropriate action to resolve them. Develop evaluate and maintain accurate record keeping systems, prepare complex and detailed written reports, procedures and contracts. Communicate effectively with administrative, medical, professional and clinical staff and citizen groups. Work cooperatively with other County departments and public and private organizations, including public and private medical providers. Train staff and coordinate activities of contractors, volunteer groups and staff, as appropriate. Application/Examination Anyone may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: pass/fail) based on the candidates' application and responses to the supplemental questions.Candidates who pass the application screening will be invited to a panel interview(weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination.All examinations will be given in County of San Mateo, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: March 5, 2020 Application Screening: Week of March 16, 2020 Combined Civil Service and Departmental Interviews: Week of March 23 and/or March 30, 2020 At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where they feel valued every day. TheCounty is proud to be an Equal Opportunity Employer. Analyst: Wendy Young (02192020) (CSM Pharmacy - D158)
County of San Mateo, CA Redwood City, CA, United States
Feb 20, 2020
Full Time
Description Are you interested in gaining valuable work experience in the field of law enforcement? Look no further than the San Mateo County Sheriff's Office! The San Mateo County Sheriff's Office is looking for up to 15 summer interns to perform a variety of administrative functions in divisions throughout the Sheriff's Office. Participants in the 2020 Sheriff's Summer Internship Program will be expected to commit to the entire 12-week program. Each intern will work a maximum of 20 hours a week earning $17.51 per hour. Typical work hours will be Monday thru Friday 8a.m. - 5p.m. with flexibility to be further discussed during the placement portion of the hiring process. Examples Of Duties Support the assigned unit/division in its operations Answer telephones Proof reports and flyers Prepare materials for meetings and/or presentations Prepare correspondence Enter, analyze, and monitor data Maintain office supply inventory Scan and file documents Conduct inventories Develop and prepare forms, records, reports, spreadsheets and schedules Perform other duties as assigned Qualifications In order to apply, the following criteria must be met: Must be eligible to work in the United States Must be 18 years of age or older Must possess a high school diploma or educational equivalent Must successfully pass a thorough background investigation prior to employment Ideal Candidates will possess: Strong computer skills (Microsoft Office) Excellent organizational skills Strong customer service and teamwork skills Ability to multi-task Excellent oral and written communication skills Keen attention to detail Ability to quickly adapt to rapidly changing priorities Ability to maintain confidentiality Ability to meet deadlines while working under pressure with frequent interruptions Desire to learn and share knowledge with others NOTE: Extra-help assignments are at-will and the employee is paid on an hourly basis. Some extra-help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Application/Examination Interested applicants must submit the following: An online application Cover letter Resume IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. At the County of San Mateo, we welcome and celebrate the diversity of our employees,and strive to create a workplace where they feel valued every day. TheCounty of San Mateo is proud to be an Equal Employment Opportunity Employer.
County of San Mateo, CA Redwood City, CA, United States
Feb 20, 2020
Full Time
Description The San Mateo County Parks Department's Administrative and Fiscal Services Unit is seeking a highly motivated and experienced Fiscal Office Specialist - Extra Help to join our team! This position will primarily assist the Accounts Payables team within the Parks Department's Administrative and Fiscal Services Unit using the County's financial system, OFAS. Responsibilities include processing/tracking invoices, deposits, and employee reimbursements, and setting up purchase orders, monitoring/tracking contract payments, and performing other office duties. Examples of duties may include, but are not limited to, the following: Perform difficult or complex accounting work and assist with special projects as assigned. Review and reconcile varied reports, journals, budget, payroll or related fiscal or statistical data. Audit and verify various information, including source data as well as manual and computer-produced reports. Create, develop, and maintain varied subsidiary ledgers, forms, documents, auditing and reconciling reports and information and posting data as required; may generate general ledger entries. Research and assemble information from a variety of sources for the completion of forms or the preparation of reports. Provide information to the public or to County staff that requires the use of judgment and the interpretation of policies, rules or procedures. Perform a variety of general office support work such as organizing and maintaining various files, typing correspondence, reports, forms, and specialized documents, and proofreading andchecking materials for accuracy, completeness and compliance with departmental policies and regulations. Enter and retrieve data from an online or personal computer system and use such technology to produce reports; operate standard office equipment. Provide back up to other positions when necessary. NOTE :Extra-help assignments are at-will and will be paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra-help workers are not guaranteed permanent status at the end of the extra-help assignment. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is equivalent to one year of journey level fiscal office support experience. Knowledge of: Fiscal document processing and record keeping, bookkeeping and basic governmental accounting principles and practices; basic auditing principles and practices; policies and procedures related to the department or function to which assigned; office administration practices and procedures, including filing and the operation of standard office equipment; business data processing principles and the use of personal or online computers; business arithmetic; and correct English usage and the standard format for typed materials. Skill/Ability to: Organize, prioritize and coordinate work activities; read, interpret and apply rules, policies and procedures; perform detailed fiscal office support work accurately; use initiative and sound independent judgment within established guidelines; establish and maintain effective working relationships with those contacted in the course of work; and type with sufficient skill to complete forms and enter information into a computer. Other Requirements: Position may require that the applicant obtain and maintain a security clearance as a condition of employment. Application/Examination Anyone may apply. A supplemental application form must be submitted in addition to our regular employment application form. The Parks Department will screen applications during the recruitment. The Parks Department will contact qualified candidates directly for a departmental interview. The examination will consist of an interview (weight: 100%). Depending on the number of applications a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. All applicantswho meetthe minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click on the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org . Online applications must be received by the Human Resources Department before midnight on the final filing date. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button . If you are not on the County's website, please go to http://jobs.smcgov.org to apply. The San Mateo County Employment Application Form and the attached Supplemental Questionnaire must be completed in order to be considered for this position. NOTE: Qualified candidates are encouraged to apply immediately as these positions may be filled anytime within the process. The Parks Department will screen materials as they are received and will directlycontact qualified applicants for further consideration. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: Continuous until filled Departmental Panel Interviews: TBD The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. Analyst: Arlene Cahill (Fiscal Office Specialist - E350)
County of San Mateo, CA Redwood City, CA, United States
Feb 20, 2020
Full Time
Description County of San Mateo's Department of Public Works is seeking an experienced Automotive Service Supervisor! The Automotive Service Supervisor serves as first-line supervisor for the Vehicles and Equipment, Fleet Services Section. Under supervision of the Vehicle and Equipment Manager, this position is responsible for planning, scheduling and directing the work of the Fleet shop and providing technical assistance as necessary. The ideal candidate for this position will embrace the County's emphasis on excellent customer service; will be detail-oriented and able to manage multiple tasks; will have the ability to supervise Automotive Mechanics, Automotive Service Workers and Utility Workers; will possess strong planning and organizational skills; will have a strong technical training and experience in fleet vehicle maintenance and repair procedures; will use initiative and independent judgment; will be a team player; is willing to work together to reach common goals. NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Typical duties may include, but are not limited to, the following: Supervise and evaluate the work of staff assigned to the repair and maintenance of automotive vehicles and equipment. Instruct and provide training of staff in work methods, use of tools and equipment and safety precautions. Provide technical direction and assistance to Auto Mechanics, Automotive Service Workers and Utility Workers on complex work assignments and assist in the diagnosis of mechanical problems or failures. Estimate personnel, material and equipment requirements for assigned jobs using various software systems (WinCams) and other computer programs. Evaluate performance, monitor workflow, prioritize and schedule assignments, maintain vehicle and equipment maintenance records and repair costs. Notify customers and compile customer satisfaction surveys. Prepare and maintain a variety of reports and records, including timecards, daily log sheets, accident reports, and maintenance requests. Monitor fuel usage and help coordinate the maintenance of fuel site locations. Participate in vehicle replacement meetings. Monitor and control supplies and equipment stored as inventory. Answer questions and provide information to the public, other County staff and outside customers and vendors. Investigate complaints. Assist in preparation of specifications for vehicle and equipment purchases. Support in coordinating contractors in providing contract services. Assist with organizing the sale of vehicles and equipment no longer in use by the County. Contribute in the preparation of the budget and help monitor expenditures. Assist in developing and implementing goals, objectives and standards for the Fleet Services Section. Perform related duties as assigned. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Licensure/Certification: Possession of a class C California driver license or equivalent. Must obtain a class B California driver license within six months of appointment. Knowledge of: Methods, tools and equipment used in the complete repair of motor vehicles. Late model automotive engines, differentials and transmissions, ignition and fuel systems. Maintenance and repair of fuel, oil, cooling, electrical, ignition, and air and hydraulic brake systems. Hazards and safety precautions of automotive mechanics and service workers. Skill/Ability to: Plan, direct, train, supervise and evaluate the work of subordinates. Diagnose and repair a wide variety of minor and major mechanical problems. Perform complete repair service work on vehicles. Install special equipment on vehicles. Use common automotive service-repair tools and equipment including air operated equipment, electrical testers, precision measuring tools, jacks and pullers. Perform heavy manual labor. Issue and follow oral and written instructions. Enforce and practice safe working procedures. Application/Examination Open and Promotional. Anyone may apply. CurrentCounty of SanMateoandCounty of San MateoSuperior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to supplemental questions are required and must be submitted in addition to the standard County of San Mateoemployment application. A resume or reference to a resumewill not be accepted as a substitute for your responses to these questions or the employment application. The examination will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited toa written exam (weight pass/fail). Candidates who pass the written exam will be invited to a panel interview (weight: 100%) which may include pre-interview exercise(s). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position or further evaluation of work experience may be conducted to group candidates by level of qualification. Because of this process, not all applicants meeting the minimum qualifications are guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply' button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight (unless otherwise stated) on the final filing date. ~TENTATIVE RECRUITMENT SCHEDULE~ Final Filing: March 4, 2020, before 11:59 PM Application Screening: March 11, 2020 Written Test: March 28, 2020 Panel Interview: April 15 and/or 16, 2020 Our diverse workforce is at the core of our public service mission. We are proud to be an Equal Employment Opportunity Employer . Ximena Burns (02192020) (Automotive Service Supervisor - W125)
County of San Mateo, CA Redwood City, CA, United States
Feb 19, 2020
Full Time
Description The Aging and Adult Services (AAS) Division of San Mateo County Health has an exciting position for a Public Health Nurse in the Multipurpose Senior Services Program (MSSP) and Partners for Independence (PFI) Program. The Multipurpose Senior Services Program (MSSP) and the Partners for Independence (PFI) Program are two intensive case management programs in Aging and Adult Services (AAS). The programs aim to optimize the quality of life for older adults and people with disabilities with complex medical and psychosocial needs. By providing intensive case management and care coordination to this vulnerable population, we hope to prevent or reduce adverse health and psychosocial outcomes. Under the supervision of MSSP/PFI leadership, the MSSP/PFI Public Health Nurse will provide and coordinate a variety of health services to the client; provide services and consultation to seniors and dependent adults including teaching of health practices to prevent illness and promote general health and well-being; provide health education and screening to people in community settings. The current vacancy is in the Aging and Adult Services MSSP/PFI programs and is a full-time, permanent position with benefits. The position is 40 hours per week from 8:00 AM to 5:00 PM Monday through Friday. The work location is 801 Gateway Blvd., South San Francisco, CA 94080, and will include visiting recipients in the community and attending meetings throughout the County. The position requires possession of a class C California driver license or the ability to provide suitable transportation (including public transportation), as approved by the appointing authority. The ideal candidate will have: The passion and patience to serve the medically fragile and behaviorally challenged population. A keen awareness of the issues of aging, disabilities, community programming, and diverse cultural groups. The ability to apply cultural humility principles in the relationship with clients, where clients are experts at their own lives and have the right to self-determination. A minimum of two years' experience working with community organizations providing services to older adults and people with disabilities. Strong analytical skills. Exemplary verbal and written communication. Aproven background in building collaborative relationships in the community; Flexibility and ability to adjust interactions with individuals according to the needs of the situation. A sense of humor. The ability to establish and maintain effective working relationships with clients and their families as well as caregivers, intradepartmental, interdepartmental colleagues and community partners. Bilingual skills are preferred, but not required. NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Duties may include, but are not limited to, the following: Assess client's health status through history taking, observation and screening tests. Communicate with Primary Care Physician (PCP) or specialist regarding clients' needs and care. Develop care plan including goals and time frames. Follow up Medication adherence and reconciliation visits. Provide Health Education (diabetes, hypertension, etc.). Women's Health. Immunization Clinics. Counsel, teach, and coordinate health and social services provided to client/family. Inform high risk group of resources and make referrals as appropriate. Document services and clients response to services. Participate in defining and addressing community health needs through consultation, recruitment of providers and development of resources. Participate in developing instruction materials. Keep statistical records, write reports. Inform clients regarding medical needs and Medi-Cal. Link clients to medical and dental resources. Participate on a multidisciplinary team. Perform related duties as assigned. Qualifications Licensure/Certification: California license as a Registered Nurse. California Certificate as a Public Health Nurse. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. Knowledge of: Principles and practices of public health nursing, with emphasis on field and clinic activities. Problem solving through nursing process. Technical nursing procedures. Health and social services resources. Collaborative health planning with multi-disciplinary teams. Skill/Ability to: Teach and counsel. Perform technical nursing procedures. Assess physical, psycho-social and nutritional needs. Assess community health needs. Teach and guide other health personnel and volunteers. Motivate people in positive health attitudes and behavior. Work effectively with multi-problem families. Problem solve. Make independent judgments and ability to work autonomously. Assume a leadership role in community health programs. Communicate effectively both verbally and orally. Be culturally sensitive. Be flexible to adapting to a changing environment. Organize communities regarding health matters. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. ~TENTATIVE RECRUITMENT SCHEDULE~ Deadline to Apply: March 3, 2020 Application Screening: March 5, 2020 Combined Panel/Department Interviews: March 18 and/or 19, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer.
County of San Mateo, CA Redwood City, CA, United States
Feb 19, 2020
Full Time
Description Share your talent by helping us attract and retain talent! We invite you to join our Human Resources team as a Human Resources Technician , where you will play an instrumental role in supporting County employees and job applicants while using and enhancing your knowledge and skills in Human Resources. If you are interested in joining a team of professionals committed to providing innovative services and delivering exceptional customer service to those who serve the communities throughout San Mateo County, then we encourage you to apply. Human Resources Technicians (HR Techs) perform a wide variety of technical and paraprofessional duties in support of the various HRdivisions which could include: Employee Benefits and Wellness Equal Employment Opportunity (EEO) / Diversity and Inclusion Employee and Labor Relations Human Resources Information Management Risk Management and Workers' Compensation Talent Acquisition Training and Development Shared Services Strategic Support and Partnerships We are looking for self-motivated, highly organized, flexible individuals who thrive in a fast-paced, professionalenvironment where priorities frequently change, but the mission remains constant - to maximize organizational and individual potential and position the County of San Mateo as an employer of choice. The Positions We currently have two vacancies, one for a full-time, regular Human Resources Technician in the Employee Benefits and Wellness Division and one for a Limited Term HR Tech in the Talent Acquisition Division. Employee Benefits HR Tech The Employee Benefits and Wellness Division provides the County's comprehensive benefits and wellness programs, including communication, customer service, and education to employees, retirees, and family members to attract and retain employees, optimize health and productivity, and promote a healthy and supporting work environment. The HR Tech hired for this Employee Benefits position must have intermediate skills in using Excel with experience developing pivot tables, creating formulas, and completing calculations. Projects could include developing dashboards and collecting, compiling, analyzing, and interpreting benefit plan data. The ability to present clear and precise reports verbally and in writing is an essential part of this position. In addition to these duties and projects, the HR Tech will work as a team member to provide daily support to County employees by answering questions about the generous benefits offered to employees and their spouses, domestic partners, and other dependents, and to conduct training presentations to educate employees and retirees about their rich benefit packages. County benefits include, but are not limited to Medical, Dental, and Vision; Life Insurance; Flexible Spending and Health Savings Accounts; Deferred Compensation; Employee Assistance Program, and Employee Wellness Program. Intermediate-level computer skills, exceptional customer service, attention to detail, and a good understanding of the broad array of benefits are the hallmarks of working as an HR Tech in this division. Additional duties include assisting with the annual Employee Benefits Fair and determining eligibility requirements. Talent Acquisition HR Tech The Talent Acquisition Division provides innovative, responsive, fair, and consistent recruitment and selection services to departments, employees, and job applicants to ensure the County employs, develops, and retains a qualified and diverse workforce that delivers essential services to the public. Assigned to work with a team of Talent Acquisition Analysts, the HR Tech will provide support for every aspectof the County's recruitment and selection activities including pre-recruitment planning meetings; test development; Civil Service examination administration; and processing new hires, promotions, and temporary appointments. Using the County's applicanttracking system (NEOGOV), the HR Tech will be responsible for monitoring recruitment and applicant activities for their assigned team and responding to inquiries from applicants. The candidate selected for this vacancy must be able to effectively coordinate multiple calendars and a variety of tasks and events. With as many as 93 active recruitments at a time, Talent Acquisition is a busy division, and is often an applicant's first experience with the County as an employer. The HR Tech must be a confident communicator who can effectively and appropriately represent the division and the County to the public. This position is a Limited Term position. Limited Termemployees are hired for assignments lasting up to three years and receivemedical and dentalbenefits, like regular employees, and a defined contribution retirement plan (401A). Ideal Candidates We are seeking candidates who are passionate about a continuing a career in Human Resources and value the role of human resources in creating and retaininga top-notch andengagedworkforce. Weare looking forindividuals who can contribute to our diversity andwho are: Committed to customer service and public service Organized,efficient, andcapable of working independently within set guidelines Good communicators, both orally and in writing, and can communicate with a diverse audience on a variety of topics Knowledgeable of HR-related systems and applications and who embrace technology Quick tolearn and able to follow new instructions Team players and can adjust to a myriad of personalities Excited to workin afast-paced, efficient, and effective environment NOTE: The eligible list created from this recruitment will be used to fill these vacancies and could be used to fill other future vacancies in HR or other County Departments. Qualifications Experience and Education: Any combination of experience and education or training that would provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is three years of increasingly responsible administrative support work with at least two years of HR-related work. Knowledge of: Principles and practices of human resource/personnel administration and management Federal, State, and local legislation involving human resource/personnel function Organization, procedures, and operating details of the County or similar jurisdictions or agencies Correct English usage, spelling, grammar, and punctuation Modern office methods, procedures, and equipment including computer systems and HR-related programs and applications Skill/Ability to: Work independently with minimal supervision Employ good judgment and make sound decisions in accordance with established procedures and policy Learn and interpret laws and rules Communicate effectively both orally and in writing Understand and carry out oral and written directions Achieve operating efficiency in an administrative office environment Work under pressure and meet deadlines Establish and maintain positive and cooperative working relationships with other employees and the public Application/Examination Open & Promotional - Anyone may apply. Current County of San Mateo and County of San MateoSuperior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the " Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to thesupplemental questionnaire form must be submitted in addition to our regular employment application form. Important Information About the Examination Process The examination process will consist of thesteps detailed below.Because of this examinationprocess, not all applicants meeting the minimum qualifications are guaranteed advancement through the examination process. Initial review of application materials. At this step applicants submitting incomplete applications, lacking relevant qualifications and/or not following instructions will be disqualified. Applicants who pass the initial review will befurther evaluated for relevant trainingand experience. An auto-scored evaluation of relevant training and experience (T&E) (Weight: pass/fail) that is based solely on the applicants' responses to the multiple-choicesupplemental questions. The application materials of those applicants who receive a passing score on the T&E evaluation will be further evaluated by a panel of subject matter experts (SME). Application screening (weight: pass/fail). Subject matter experts will be assessing both the relevance of applicants' training and experience to the needs of the positions being filled and their writing skills. Assessment is based on relevant work history and background as listed on the application, responses to the supplemental questions, and overall presentation. The screeners will select those applicants whose education and experience most closely match the current needs of the department. Because of this process, not all applicants are guaranteed advancement through the exam process. Applicants who pass this screening will be invited to take the online computer-based examination. Online computer-based examination (weight: pass/fail). Those applicants who pass the application screening will receive a link to the online computer-based examination. This exam will require the test-taker to complete various simulated tasks and HR Tech might encounter during a day at work. The exam will contain a section covering Microsoft Excel skills. Applicants will have from March 6 through March 11 to complete the two-to-three-hour exam. Applicants who pass the written examination will be invited to interview for the position. Panel interview (weight: 100%). Applicants who pass the interview will be placed on an eligible list and top ranked candidates will be invited to a second interview. Recruitment and Examination Dates (tentative) : Deadline for Applications: February 27, 2020 at 11:59 PM Training & Experience Evaluation: March 3, 2020 Application Screening: March 4, 2020 Online Written Exam: March 6 - 11, 2020 (Candidates must complete the two-to-three-hour online exam during this time frame.) Panel Interview: March 18 and/or 19, 2020 While these dates are tentative, we do not anticipate any changes to the schedule. Please begin planning to be available to participate in these examination components. The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respectedfor their different perspectives, experiences, backgrounds, and contributions. We are proud to be an Equal Employment Opportunity Employer. HRContact: ChetOverstreet(02132020) (E013- HRTechnician)
County of San Mateo, CA Redwood City, CA, United States
Feb 19, 2020
Full Time
Description County of San Mateo's Human Services Agencyis seeking aqualified Information Technology Analyst . Under general supervision, the Information Technology Analyst will provide technical analytical support for the department information systems. The incumbent will perform difficult and responsible duties in the following general area: system analysis, application development and enhancement, designated and specialized software systems, hardware and software operations, identification of user requirements, and end-user training and support; management of the operation, maintenance, and upgrading of department-specific applications; serves as technical advisor and liaison to vendors, contractors, and department staff on system applications, software products, services and issues; oversee and guide the work of technical support staff participating in system installation and or enhancement projects; and performs related duties as required. The individual selected for this position may perform, but is not limited to, the following duties: Manage the operation, maintenance, and upgrading of department-specific applications. Serve as technical advisor and liaison to vendors, contractors and department staff on system applications, software products, services and issues. Facilitate communication between staff and vendors regarding system issues. Provide technical support to users; Identifying, diagnosing, escalating, and resolving system issues; Track issues/incidents in ticketing system; Send regular updates to users on the incident/request status; Coordinate with users and outside vendors, when necessary, to respond to service requests; implement solutions to problems. Oversee and guide the work of technical support staff participating in system installation and/or enhancement projects. Monitor systems to ensure adequate performance and maintenance; analyze and recommend enhancements. Represent County of San Mateoin State sponsored technical workgroups/committees. Participate in the development of new applications; test software to ensure compatibility. Assess and optimize system designs through review and analysis of user needs, customizing systems through system design and administration to meet the changing business needs of the users. Analyze data processing needs; research and evaluate software on multiple platforms to assist users to meet their departmental goals; assist in developing the evaluation criteria for software. Conduct feasibility studies; evaluate vendor products; make recommendations based on user requirements and system analysis to ensure adequate planning. Research and evaluate technology; identify opportunities for improvements through automation. Create and generate reports and statistics to meet user and program requirements; interface with other departments. Conduct end-user training. Guidecentral IT staff in the implementation and/or upgrade of systems. Maintaining department websites. Perform related duties as required. The ideal candidate will: Have at leastfive years of increasingly responsible experience in information technology support. Have proven analytical and problem-solving abilities with disciplined troubleshooting methodologies. Possess excellent customer service skills and experience in IT support of a diverse user community. Possess significant experience in at least one of the following: Application support service experiences, analyzes source documents, database structure and management report requirements with solid knowledge in Change and Release processes. Project support experience with solid knowledge of completing project task-oriented services, addressing the risks and benefits of the environment supported. Service Desk experience with solid knowledge in ITIL service support and analysis, diagnosis, and problem solving. Possess a working knowledge of at least one of the following: State applications such asSAWS, CalHEERS, MEDS, or CWS/CMS. Policy and processes for the administration of Human Services Agency programs such as Medi-Cal, CalFresh, CalWORKS, etc. Microsoft desktop and server products such as Windows 10, Microsoft Office Suites, etc. Business Intelligent products such as SAP Business Object, Information Builders BI Tools, Microsoft BI Tools, Oracle Business Intelligence Enterprise Edition, etc. Programming language such as ASP.net, C#, PowerShell, Python etc. Have interest and ability to learn technologies, as needed, including departmental-specific software. Have interest and ability to learn the Human Services Agency business domain necessary to be effective in the Application Support role. Possess outstanding written and verbal communication skills and the ability to interact with diverse technical and non-technical groups spanning all organizational levels. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities. Ability to be flexible and work well in a high-pressure production environment with changing priorities and frequent "emergency issues". Experience working with vendors as a support professional to drive resolution to issues and establish lifecycle management plans. NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classified vacancies. Qualifications Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years ofexperience in application development andsupport. Knowledge of: Data processing principles, concepts and terminology; business mathematics; record keeping and filing principles and practices and job planning and prioritizing techniques; operations, purposes, and functions of the application being supported and information needs and requirements of the systems users. Skill/Ability to: Analyze operational and systems problems, evaluate alternatives and reach sound conclusions; use initiative and sound independent judgment within established procedural guidelines to support automation systems; prepare clear, concise and accurate documentation, instructions, correspondence and other written materials; develop and present comprehensive training material for the appropriate area; maintain accurate records and files; organize work, set priorities and meet critical deadlines; establish and maintain effective working relationships with those contacted in the course of the work; provide support to multiple users of broad based applications; install and support hardware and software used by the department; respond effectively to user problems and needs; plan and coordinate the work of others; communicate effectively, orally and in writing, with both technical and non-technical personnel; analyze user requirements and recommend appropriate data automation products. Application/Examination Departmental Promotional Only. Only current County of San Mateo employees in the Human Services Agency with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help, or term position prior to the final filing date may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination will consist of an application screening (weight: pass/fail) based on the candidate's application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations, or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in County of San Mateo, California, and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the 'Apply Online' button above. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ~ Tentative Recruitment Schedule ~ Final Filing Date: Monday, March 2, 2020 Screening Date: Tuesday, March 3, 2020 Combined Panel Interview: Thursday, March 12, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Arlene Cahill(Information Technology Analyst - V235)
County of San Mateo, CA Redwood City, CA, United States
Feb 19, 2020
Full Time
Description San Mateo County Health's Behavioral Health and RecoveryServices (BHRS) Division has exciting opportunities for three experienced psychiatric nurses to work in Behavioral Health and Recovery Services as members of one of our interdisciplinary teams. Community Mental Health Nurses provide psychiatric assessment, and treatment planning, care coordination, medication therapy and individual, group and family counseling. Our nurses work with acute hospitals and community resources to coordinate clients' clinical care and recovery services. Two of the positions are within one of our five outpatient regional clinics within County of San Mateo, providing services for adult clients with serious mental illness, co-occurring disorders and complex medical conditions. The third position is in Total Wellness, an integrated behavioral health and primary care program. We have one full time vacancy in our adult outpatient clinic for the Northern region of the County, North County Clinic, in Daly City. North County Clinic is the largest of our five regional outpatient clinics. A second full time vacancy is in our adult outpatient, Coastside Clinic in Half Moon Bay. Coastside Clinic servesclients from El Granada to Pescadero and is unique in that it provides services to a rural part of the county, serving a large Spanish Speaking population and a large migrant farm worker population and their families.The third 0.8 FTE vacancy is in Total Wellness , ourintegrated behavioral health and primary care program. The ideal candidates will possess: Master's degree in Psychiatric Nursing is preferred but not required. Skill in establishing and maintaining productive working relationships with families and consumers. Knowledge of current psychiatric nursing practice including psychopharmacology and the medical issues associated with serious mental illness. Knowledge of the behavioral health needs of adults with serious mental illness and co-occurring disorders. Knowledge of the principles of psychiatric rehabilitation and recovery. Experience in providing individual and group skill-based psycho-education. Experience working in an outpatient community mental health setting. Experience working within a multi-disciplinary team as a direct service provider. Minimum of one-year experience in outpatient community mental health setting is required. Bilingual Spanish skills preferred. Duties may include, but are not limited to, the following: Perform initial intake assessments, formulate diagnoses and develop client's treatment plan. Provide case management and/or care coordination services. Conduct individual, group and family therapy sessions. Participate in diagnostic and treatment aspects of patient care with interdisciplinary care team; assess progress of clients on a selected basis and propose treatment plan modifications. Dispense, administer and supervise clients' medication. Establish and utilize knowledge of community resources for mentally or emotionally unstable clients. Interview patient relatives, care givers, and other personnel involved in the care of the patient in order to gather case history data. Observe, record, and report clinically significant changes in the client's condition. Participate in individual client and program conferences, staff development, and professional growth activities. Provide crisis intervention services including evaluating clients and referring clients to appropriate resources. Conduct home visits when needed and appropriate. Provide physical and mental health information services on a formal or informal basis. Participate in the development, implementation and evaluation of mental health service programs. Provide psycho-education to clients and families. Perform related duties as assigned. Total Wellness (TW) aims to reduce disparities in access to health care for people with mental illness and alcohol and drug addictions, as well as improve their physical health outcomes through chronic disease prevention, early intervention, health care coordination, and disease management strategies. The (TW) Community Mental Health Nurse will work with a multidisciplinary team of medical and behavioral health professionals, community workers, and others to improve health outcomes of BHRS consumers. General supervision of the Community Mental Health Nurse will be provided by the Total Wellness Supervising Mental Health Clinician. Additional Duties and responsibilities for the Total Wellness Community Mental Health Nurse include, but are not limited to, the following: Theprimary liaison between the Primary Care Providers and the BHRS clinic and contract staff who are providing services for the enrolled client. Communicate formally and informally about client needs and progress. Participate as indicated in staff meetings and case conferences about enrolled clients. Provide appropriate documentation in client's BHRS medical record for purposes of communication and claiming. Wherever possible and appropriate, establish relationships with enrolled clients as lead health coach/clinician. Perform initial baseline assessments and progress report interviewsfor enrolled clients. Take lead role in encounter data collection, analysis, and reporting out. Design and implement client education programs, including medication education, weight management, smoking cessation, nutrition, sleep management, and diabetes care. Support other staff in implementing client education programs listed above Help establish and monitor client's wellness plans through assessment, development, activation, and evaluation. Work with clients on an individual or group basis on integrating health and wellness plans into their lifestyles. Work with clients to adhere toappointment schedules, screening protocols, and treatment regimens. Be available to screen or triage ongoing client requests for services by primary care providers. Provide consultation and direction toPeer Wellness Coaches. NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Qualifications Education: Bachelor's degree in Nursing. Experience: One year of nursing experience in outpatient community mental health setting. Licensure/Certification: California license as a Registered Nurse. Knowledge of: Current psychiatric nursing practices including psychopharmacology and the medical issues associated with serious mental illness. Knowledge of the behavioral health needs of adults with serious mental illness and co-occurring disorders. Knowledge of the principles of psychiatric rehabilitation and recovery. Principles of hygiene, nutrition, parenting and health practices. Social and physical aspects of mental and emotional disturbances. Basic techniques and dynamics of individual and group therapy. Community resources available for treatment of clients. Laws that govern psychiatric mental health nursing and the treatment of the mentally ill. Skill/Ability to: Provide individual and group skill-based psychoeducation. Work in an outpatient community mental health setting and within a multidisciplinary team as a direct service provider. Engage, establish and maintain productive working relationships with families and consumers. Apply the techniques used in individual and group therapy. Develop and evaluate creative approaches to the assessment, treatment and rehabilitation for individuals withserious mental illness. Obtain and record social, medical, psychiatric, education and work histories. Write clear, accurate and concise reports. Conduct group and individual counseling. Establish and maintain the confidence and cooperation of clients. Speak effectively before groups. Application/Examination Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . All examinations will be given in County of San Mateo, California, and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button above. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. ~TENTATIVE RECRUITMENT SCHEDULE~ Deadline to Apply: March 10, 2020 Application Screening: March 17, 2020 Combined Panel/Department Interviews: March 24 and/or 25, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Carolyn Burns (021820)(Community Mental Health Nurse - F049)
County of San Mateo, CA Redwood City, CA, United States
Feb 15, 2020
Full Time
Description San Mateo County Health is seeking a well-qualified individual for the position of Social Work Supervisor-Aging and Adult Services. Social Work Supervisors, under direction, plan, assign, review, and evaluate the work of a unit of Social Workers and others, and provide direction to staff on casework concepts, methods and procedures, provisions of services, and departmental policies and procedures. This current vacancy is in the Aging and Adult Services Division located in San Mateo, but will travel throughout the County to perform duties of the position; will work a Monday through Friday schedule. The position may also work from the South San Francisco, CA office. The position is in the In-Home Supportive Services (IHSS) Program that provides in-home care for persons who cannot safely remain in their home without such assistance.The recipients of IHSS are aged, blind and/or disabled and eligible for Medi-Cal; Disabled and/or blind minor children may also be eligible for IHSS.IHSS Social Workers make home visits to determine eligibility for the program and to conduct an assessment to determine the range of service hours for particular tasks. The Social Work Supervisor in IHSS will be responsible for: Providing support and supervision to a team of social workers, community workers, and/or office staff. Understanding and supporting Lean/LEAP efforts (e.g., process improvement) that have recently been initiated by training staff, tracking progress, and continuously gathering information about process improvements. Troubleshooting issues with CMIPS II (e.g., state IT database system) and the Q Continuum System (e.g., case management database). Leading, designing and implementing training for staff and community partners. Reviewing client cases and communicating with clients/others as needed. Collaborating with the Health Plan of San Mateo and other partners. Supporting implementation of San Mateo County's Integrated Care Model. Developing Policies and Procedures. Collaborating with quality assurance team to ensure proper adherence to regulations. Ensuring compliance with State and Federal regulations. Perform duties related to staff performance and personnel issues. Other duties as assigned. The ideal candidate will be: An effective supervisor with strong leadership skills to direct the work of and motivate a team of social workers. Familiar with the laws, rules, regulations and procedures governing the operation of public social services agencies and the variety of service programs. Highly organized and able to plan and implement a social service program. Knowledgeable of principles of case management, including the integration of social and health care issues and services to enhance client function and stability. Able to focus on the details of daily program activities, while maintaining a broad perspective of the agency's philosophy, standards, and requirements as a whole. An effective analyzer and problem solver, able to exercise sound judgment in decision-making. A skilled communicator experienced in preparing and presenting oral and written reports. Able to maintain effective, cooperative, and understanding work relationships with clients from a variety of diverse backgrounds, representatives of other units and agencies, and others contacted during the course of work. NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies. Qualifications Education and Experience : Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is two years of experience performing a full range of professional social worker duties. Knowledge of : Principles, methods and techniques of social work; principles of social work and supervision; scope and nature of current problems in the field of social work; laws, rules, regulations, and procedures governing the operation of public social service agencies and a variety of service programs; principles of individual and group behavior and their application to cases; community organizations and resources; and functions of social welfare agencies. Skill/Ability to : Plan, organize, supervise and evaluate the work of assigned staff; provide direction in the development and implementation of services for clients; effectively interpret and develop departmental/programmatic policies, rules and regulations; prepare and present clear and concise oral and written reports; and maintain effective, cooperative and understanding work relationships with clients from a variety of diverse backgrounds, representatives of other units and agencies, and others contacted during the course of work. Application/Examination Open and Promotional. Anyone may apply. Current County of San Mateoand County of San Mateo Superior Court of California employeeswith at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIUor AFSCME represented extra-help/term position prior to the final filing date, will receive five points added to their final passing score on this examination. A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification . All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT : Applications for this position will only be accepted online . If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. ~ TENTATIVE RECRUITMENT SCHEDULE ~ Final Filing Date: February 28, 2020 Application Screening: March 5, 2020 Panel Interviews: March 16 and/or 17, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. HRContact: Kristin Herman (02142020) (Social Work Supervisor - Exempt - G093)
County of San Mateo, CA Redwood City, CA, United States
Feb 15, 2020
Full Time
Description County of San Mateo is looking for customer service-oriented individuals to join our team. Patient Services Assistants perform a variety of duties, which may include interviewing and registering patients, managing patient appointments, explaining available coverage plans, financial screening, verifying insurance, using a computer to enter and retrieve data, assigning appropriate codes and processing billing documents, receiving payments for medical services, maintaining accurate records, and acting as receptionist to assist and respond to patient inquiries. Patient Services Assistant positions are located in the various divisions of theHealth System,including San Mateo Medical Center and Clinics, Behavioral Health and Recovery Services, Family Health, and Public Health. Specific positions may require evening, weekend, holiday, or rotating shift work. Some positions may require bilingual skills. Fluency in both English and Spanish is required to be considered for a bilingual position. NOTE: The eligible listgenerated from this recruitment may be used to fill future extra-help, term, unclassified,and regular classifiedvacancies. Examples Of Duties Duties may include, but are not limited to, the following: Answering and keeping detailed records of a high volume of incoming calls, completing reminder calls, and scheduling appointments over the phone. Educating and assisting incoming patients with registration, appointment information, insurance, and wait times. Registering/pre-registering new and existing patients. Adding and removing patient charges and diagnoses. Verifying patient eligibility. Documenting, recording, and entering patient appointments, billing information, insurance plans, and other confidential information in Electronic Medical Records and billing programs. Collecting payments from patients in person and through online billing services. Updating and maintaining accurate records in Electronic Medical Records, billing programs, and onsite filing system. Generating detailed confidential reports and filling out authorization forms. Assisting Patient Services Supervisor and Clinic Manager with assorted clerical office duties. Qualifications Knowledge of: Policies and procedures related to medical patient services, insurance and billing area to which assigned; medical terminology as related to office support work; office practices and procedures, including filing, reception and the operation of standard office equipment; basic business data processing principles and the use of word processing or computing equipment; business arithmetic; and basic recordkeeping principles and practices. Skill/Ability to: Perform accurate and detailed patient services office clerical work; prioritize work and coordinate several activities; operate standard office equipment, including a word processor and computer terminal; use initiative and sound independent judgment within established guidelines; work effectively with difficult people, including very sick or uncooperative patients; organize and maintain accurate files and records; make accurate arithmetic calculations; establish and maintain effective working relationships with those contacted in the course of the work; and understand and carry out oral and written instructions. Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Patient Services Assistant II: One year of office support experience which involved direct patient contact in a medical setting. Application/Examination Open & Promotional. Anyone may apply. Current County of San Mateo and County of San MateoSuperior Court of Californiaemployees with at least six months (1040 hours) of continuous service in a classified regular, probationary,SEIUorAFSCMErepresented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an auto-scored relevant Training and Experience (T&E) evaluation (weight: pass/fail) based solely on the candidate's responses to the supplemental questions, followed by awritten test (weight: 100%). Applicants who meet the minimum qualifications are not guaranteed advancement to the next phase of the examination process. All examinations will be given in the County of San Mateo, California and applicants must participate at their own expense. Qualified applicants will be notified of the date, time, and place of the tests. Applicants must participate at their own expense and must adhere to the dates listed below. Applicant requests for different testing and/or interview dates will not be granted.Accommodations for special medical conditions will be considered on a case-by-case basis. EXAM PROCESS The examination process will consist of a multiple-choice written exam (weight: 100%). The exam is a basic civil service/government examination consisting of90 multiple-choice questions in the following categories: Filing, Attention to Detail, Spelling, Basic Mathematics, Office Procedures, and Reading Comprehension. Candidates must pass the training and experience evaluation, in order tomove forward to the written examination. Successful candidates in the testing process will be placed on the eligible list in rank order according to their written exam score. The top candidates from the eligible list will be forwarded to the hiring department for an interview, which is the basis for final selection. IMPORTANT : Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. TENTATIVE RECRUITMENT SCHEDULE Final Filing Date: March 4, 2020 Training and Experience Evaluation : March 5, 2019 Written Exam: Saturday, March 14, 2020 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. HR Contact:Sedrick Dixon(02142020) (Patient Services Assistant II - E412)
County of San Mateo, CA Redwood City, CA, United States
Feb 15, 2020
Full Time
Description The Northern California High Intensity Drug Trafficking Area (NC HIDTA) and the Northern California RegionalIntelligence Center (NCRIC) is seeking an Intelligence Analyst. This position is located at the Federal Building at 450 Golden Gate Avenue, San Francisco, CA. The hours of service are Monday through Friday, 7:00 a.m. - 6:00 p.m. Personnel assigned to the position may work 4 days a week with 10-hour workdays. Personnel may be assigned to work at off-site locations within the NC HIDTA/NCRIC area of responsibility. The ideal candidate for this position will be a motivated professional who: Takes initiative on projects; Employs critical thinking; Works well independently and in a team setting and coordinates well with others; Has strong communication skills, orally and in writing; Feels comfortable in a law enforcement environment; Is knowledgeable in the methods and techniques used in researching, compiling, sorting, evaluating and analyzing intelligence, and crime information; Is knowledgeable in the development and processing of the intelligence cycle; and Has a strong computer background including proficiency in all Microsoft Office Suite software applications, Geographic Information Systems (GIS), mapping and statistical analysis and database applications. It is highly desirable that applicants possess one (1) year of experience working in the crime analysis and/or intelligence fields and have completed or are willing to complete training in one of the programs listed below: California State University, Crime and Intelligence Analysis Certificate Program Federal Bureau of Investigations Center for Intelligence Training US Department of Homeland Security, Intelligence Training Academy, Intelligence Analyst Basic Course (IABC), or the Basic Intelligence and Threat Analysis Course (BITAC) Drug Enforcement Administration - Federal Law Enforcement Analyst Training (FLEAT) Drug Enforcement Administration - Basic Intelligence Research Specialist (BIRS) Training Federal Law Enforcement Training Center's (FLETC) Intelligence Analyst Training Program International Association of Law Enforcement Intelligence Analysts (IALEIA) - Foundations of Intelligence Analysis Training (FIAT) National Defense Intelligence College Central Intelligence Agency University Naval Postgraduate School & US DHS Center for Homeland Defense and Security Intelligence Community Officer Training Program Risk Management Training Examples Of Duties Intelligence Analysts are responsible for: Performing intelligence analysis; Producing threat assessments, vulnerability assessments, strategic reports, and tactical, operational and analytical products; Data entry; Researching and documenting incident reports; Conducting presentations to public safety, public health, private sector and homeland security partners; Producing link chart analysis , call record analysis, geospatial analysis products; Providing case support relating to investigations of drug trafficking, major crimes, money laundering, gangs, violent crimes and serial crime events; Providing support during emergency events, planned special events, training events, and training exercises; Responding to cyber incidents, defending against cyber-attacks and producing relevant, timely and actionable cyber intelligence. Qualifications L icensure/Certification: Possession of or acquisition of a valid certification in Crime and Intelligence Analysis within twelve (12) months of appointment or other training certification that demonstrates qualifications that meet or exceed competencies identified in the Common Competencies for State, Local, and Tribal Intelligence Analysts: https://www.ncirc.gov/documents/public/common_competencies_state_local_and_Tribal_intelligence_analysts.pdf . E ducation and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Education equivalent to a Bachelor's Degree in Behavioral Science, Statistics, Mathematics, Quantitative Analysis, Information Management, Criminal Justice or a related field; and One (1) year of experience involving crime data collection, statistical research and analysis, and working with criminal intelligence automated systems design and implementation. K nowledge of: Methods and techniques used in researching, compiling, sorting, evaluating and analyzing statistical, theoretical and factual criminal and offender information; Computer operations including proficiency in Windows, GIS mapping and other geographic information systems, word processing, spreadsheet, and statistical analysis and database applications; Distinction between crime patterns, series and trends; Cyber incident prevention and cyber incident support capabilities and fusion center responsibilities; Motives of crime and types of criminals; and Business English and statistical mathematics. S k ill/Ability to: Analyze a variety of criminal information received from various sources and formulate theories regarding criminal trends, patterns and perpetrators; Synthesize/hypothesize a large volume of criminal activity information; Collect and evaluate criminal intelligence information to develop criteria to measure the reliability of such information; Communicate effectively orally and in writing; Compose written reports demonstrating criminal trends and patterns that have developed; Read and interpret maps and other geographic information systems; Work with personal computers, perform data entry and basic programming; Provide tactful assistance to the public, law enforcement and private sector partners; Provide public speaking presentations; Ability and willingness to testify in court. Ot her Requirements: Must successfully complete a thorough law enforcement background investigation/security clearance prior to appointment and obtain a National Security Clearance within the first eighteen (18) months of employment. The law enforcement background investigation and the National Security Clearance require successful completion of a polygraph examination. Application/Examination The eligible list created from this recruitment will be used to fill current and future at-will positions (unclassified, extra help or limited-term positions). Individuals hired as extra help or limited term are not guaranteed permanent status at the end of the assignment. Unclassified positions are not covered by Civil Service Rules. APPLICATION/EXAMINATION - Anyone may apply. Application materials must include the following: NC HIDTA/NCRIC Employment Application Cover Letter Resume Responses to the Supplemental Questions Application materials must be received no later than 4:00PM on Friday, March 13, 2020 to: NCHIDTA/NCRIC Attn: Nanci Garcia RE: INTELLIGENCE ANALYST P.O. Box 36102 San Francisco CA 94102 Fax to (415) 436-7484 E-mail: ngarcia@ncric.ca.gov Subject Line: Intelligence Analyst Applicant NC HIDTA/NCRIC Employment Applications may be found on the www.ncric.org or www.nchidta.org or at the link: NCHIDTA/NCRIC Employment Application SUPPLEMENTAL QUESTIONS:I ntelligence Analyst I M PORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses to the Supplemental Questions. 1. Please indicate which of the following certificates you possess or trainings you have completed. Crime and Intelligence Analysis Certificate Program Federal Bureau of Investigations Center for Intelligence Training US Department of Homeland Security, Intelligence Training Academy, Intelligence Analyst Basic Course (IABC) Drug Enforcement Administration - Federal Law Enforcement Analyst Training (FLEAT) Drug Enforcement Administration - Basic Intelligence Research Specialist (BIRS) Training Federal Law Enforcement Training Center's (FLETC) Intelligence Analyst Training Program International Association of Law Enforcement Intelligence Analysts (IALEIA) - Foundations of Intelligence Analysis Training (FIAT) National Defense Intelligence College Central Intelligence Agency University Naval Postgraduate School & US DHS Center for the Homeland Defense and Security Intelligence Community Officer Training Program Risk Management Training None of the above Other (please list) 2. Please list any classes/training you have had which are relevant to the position(s) you are applying for, if theyare different from the certifications listed above. For each class/training attended, specify: A) Length of coursesubject, B) School or Institution, C) Date Completed. (Please indicate NA if this does not apply to you.) 3. Describe your specific work experience which has prepared you for the position of Intelligence Analyst. 4. Describe a project assigned to you that involved any of the following: (1) the parameters were not clearly defined; (2) the resources to accomplish the project were not fully explained to you and/or (3) the deadline and final product appearance were not established. Describe the specific situation and how you handled it. What was the outcome? 5. Summarize your public speaking experience and describe how you plan, organize, and execute a successful oral, visual and written presentation. 6. Summarize your experience collecting and analyzing raw data from a variety of sources and automated systems. Describe how you converted the data into an analytical report or useful product. Describe the type and name of analytical software used. In addition, please describe how the final report was received by the target audience. E XAMINATION PROCESS The examination process will consist of the steps detailed in order below. Not all applicants meeting the minimum qualifications are guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Francisco, California, and applicants must participate at their own expense. Initial review of application materials. At this step, applicants submitting incomplete application and responses to supplemental questions, lacking relevant qualifications and/or not following instructions will be disqualified. Application submissions that do not follow instructions will be rejected. Applicants who pass the initial review will be further evaluated for relevant training and experience. A screening (weight: pass/fail) of your relevant training and experience based on relevant work history and background as listed on your application and the responses to the supplemental questions. At this step, subject matter experts will select those applicants whose education and experience most closely match the current needs of the organization. Because of this process, not all applicants are guaranteed advancement through the exam process. This step will confirm that your responses to the supplemental questions match your work history. Applicants who pass this screening will be invited to a written exercise. A written exercise (weight: pass/fail): An in-person written exercise to demonstrate the applicant's ability to follow instructions, comprehend written product, and develop and create a written product. Applicants will be expected to participate in the written examination portion of the process to be held in San Francisco, California at their own expense and adhere to the dates and time assigned to them. Panel Interview (weight: 100%) Applicants who pass the written exercise will be invited to a panel interview. Applicants who pass the panel interview will be placed on an eligible list and ranked based on their interview scores. Selections will be made from the top seven candidates on the list. Applicants will be expected to participate in the interview portion of the process to be held in San Francisco, California at their own expense and adhere to the date and time assigned to them. RECRUITMENT SCHEDULE Below is a tentative recruitment schedule for this position. Please take note of these dates and block your calendar for the written exercise and panel interview. Requests for rescheduling may not be possible. If you have not been notified of the status of your application by March 27, 2020, please contact our office immediately at (415) 436-8121. Recruitment Opens: February 14, 2020 Recruitment Closes: March 13, 2020 Application Screening: Week of March 16, 2020 Written Exercise and Panel Interviews: Week of March 30, 2020 The above dates are subject to change. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where employees feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer.
County of San Mateo, CA Redwood City, CA, United States
Feb 15, 2020
Full Time
Description The Northern California Regional Intelligence Center (NCRIC) and Northern California High Intensity Drug Trafficking Area (NC HIDTA) is seeking a Lead Intelligence Analyst. The NCRIC/NCHIDTA fusion center is located at the Phillip Burton Federal Building, 450 Golden Gate Avenue, San Francisco, CA. Most Lead Intelligence Analyst positions are in San Francisco. Positions may become available at off-site locations within the area of responsibility. The hours of service are Monday through Friday, 7:00 a.m.- 6:00 p.m. Personnel assigned to the position may work 4 days a week with 10-hour days. Under general supervision, the Lead Intelligence Analyst will provide lead direction in assigning, directing and reviewing the work of a group of Intelligence Analysts; assist in developing and implementing program and administrative goals and ensure compliance with department policies and procedures; and perform a variety of professional Intelligence Analyst duties including performing intelligence analysis; producing threat assessments and vulnerability assessments, strategic reports, and tactical, operational and analytical products; data entry; researching and documenting incident reports; conducting presentations to law enforcement partners; producing link chart products; providing case support relating to investigations of drug trafficking, major crimes, money laundering, gangs,violent crimes and serial crime events; and providing support during emergency events, planned special events, training events, and training exercises. Ideal Candidate The ideal candidate will be a motivated professional who: Possesses basic supervisory principles and practices, basic principles and practices of employee training and development and the dynamics of goal setting and goal achievement. Takes initiative on projects, provides leadership and promotes teamwork. Coordinates individual and group efforts, and is also capable of working well with the public, including the capability to make comprehensive oral presentation. Uses an analytical thought process, and has the ability to analyze a variety of criminal information received from various sources and formulate theories regarding criminal trends, patterns and perpetrators, and evaluate criminal intelligence information to develop criteria to measure the reliability of such information. Works independently and in a team setting. Has the ability to prepare complex and detailed written reports, and can communicate effectively both orally and in writing. Is knowledgeable in the methods and techniques used in researching, collecting, compiling, sorting, evaluating and analyzing intelligence, and crime information. Is knowledgeable in the development and processing of the intelligence cycle. Has a strong computer background including a proficiency in all of Microsoft Office Suite software applications, Geographic Information Systems (GIS) mapping and statistical analysis and database applications. It is highly desirable that applicants possess three (3) years of experience working in the crime analysis and/or intelligence fields and have completed at least one of the programs listed below: California State University, Crime and intelligence Analysis Certificate Program Federal Bureau of Investigations Center for Intelligence Training US Department of Homeland Security, Intelligence Training Academy, Intelligence Analyst Basic Course (IABC), or the Basic Intelligence and Threat Analysis Course (BITAC) Drug Enforcement Administration - Federal Law Enforcement Analyst Training (FLEAT) Drug Enforcement Administration - Basic Intelligence Research Specialist (BIRS) Training Federal Law Enforcement Training Center's (FLETC) Intelligence Analyst Training Program International Association of Law Enforcement Intelligence Analysts (IALEIA) - Foundations of Intelligence Analysis Training (FIAT) National Defense Intelligence College Central Intelligence Agency University Naval Postgraduate School & US DHS Center for Homeland Defense and Security Intelligence Community Officer Training Program Risk Management Training Qualifications Licensure/Certification: Possession of or acquisition of a valid certification in Crime and Intelligence Analysis within twelve (12) months of appointment or other training certification that demonstrates qualifications that meet or exceed competencies identified in the Common Competencies for State, Local, and Tribal Intelligence Analysts: https://www.ncirc.gov/documents/public/common_competencies_state_local_and_Tribal_intelligence_analysts.pdf . Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Education equivalent to a Bachelor's Degree in Behavioral Science, Statistics, Mathematics,Quantitative Analysis, Information Management, Criminal Justice or a related field; and Three (3) years of experience involving crime data collection, statistical research and analysis, and working with criminal intelligence automated systems design and implementation. Other Requirements: Must successfully complete a thorough law enforcement background investigation/security clearance prior to appointment and obtain a National Security Clearance within the first eighteen (18) months of employment. The law enforcement background investigation and the National Security Clearance require successful completion of a polygraph examination. The eligible list created from this recruitment will be used to fill current and future at-will positions (unclassified, extra help or limited-term positions). Individuals hired as extra help or limited term are not guaranteed permanent status at the end of the assignment. Unclassified positions are not covered by Civil Service Rules. Application/Examination Anyone may apply. Application materials must include the following: NC HIDTA/NCRIC Employment Application Cover Letter Resume Responses to the Supplemental Questions? Application materials must be received not later than 4 :00 PM on Friday, March 20, 2020 to: NCHIDTA/NCRIC Attn: Nanci Garcia RE: LEAD INTELLIGENCE ANALYST P.O. Box 36102 San Francisco CA 94102 Fax to (415) 436-7484 E-mail: ngarcia@ncric.ca.gov Subject Line: Lead Intelligence Analyst Applicant NC HIDTA/NCRIC Employment Applications may be found on the www.ncric.org or www.nchidta.org or at the link: NCHIDTA/NCRIC Employment Application SUPPLEMENTAL QUESTIONS: Lead I ntelligence Analyst I M PORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses to the Supplemental Questions. 1. Please indicate which of the following certificates you possess or trainings you have completed. Crime and Intelligence Analysis Certificate Program Federal Bureau of Investigations Center for Intelligence Training US Department of Homeland Security, Intelligence Training Academy, Intelligence Analyst Basic Course (IABC) or Basic Intelligence and Threat Analysis Course (BITAC) Drug Enforcement Administration - Federal Law Enforcement Analyst Training (FLEAT) Drug Enforcement Administration - Basic Intelligence Research Specialist (BIRS) Training Federal Law Enforcement Training Center's (FLETC) Intelligence Analyst Training Program International Association of Law Enforcement Intelligence Analysts (IALEIA) Foundations of Intelligence Analysis Training (FIAT) National Defense Intelligence College Central Intelligence Agency University Naval Postgraduate School & US DHS Center for Homeland Defense and Security Intelligence Community Officer Training Program Risk Management Training None of the above Other (please list) 2. Summarize your experience as a supervisor or lead position and provide examples of your knowledge of basic supervisory principles and practices. Include an articulation of your abilities to plan, assign, direct, and review the work product of others. 3. Summarize your public speaking experience and describe how you plan, organize, and execute a successful oral, visual and written presentation. 4. Summarize your experience collecting and analyzing raw data from a variety of sources and automated systems. Describe how you converted the data into an analytical report or useful product. Describe the type and name of analytical software used. In addition, please describe how the final report was received by the target audience. 5. Describe a project assigned to you that involved any of the following: (1) the parameters were not clearly defined; (2) the resources to accomplish the project were not fully explained to you and/or (3) the deadline and final product appearance were not established. Describe the specific situation and how you handled it. What was the outcome? 6. Describe your formal experience in providing training. Include your job title(s), when the training was presented, the type and number of staff you trained and the different methods/techniques you used. Describe whether your training was successful and how you measured that success. E XAMINATION PROCESS The examination process will consist of the steps detailed in order below. Not all applicants meeting the minimum qualifications are guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Francisco, California, and applicants must participate at their own expense. Initial review of application materials. At this step, applicants submitting incomplete application and responses to supplemental questions, lacking relevant qualifications and/or not following instructions will be disqualified. Application submissions that do not follow instructions will be rejected. Applicants who pass the initial review will be further evaluated for relevant training and experience. A screening (weight:pass/fail) of your relevant training and experience based on relevant work history and background as listed on your application and the responses to the supplemental questions. At this step, subject matter experts will select those applicants whose education and experience most closely match the current needs of the organization. Because of this process, not all applicants are guaranteed advancement through the exam process. This step will confirm that your responses to the supplemental questions match your work history. Applicants who pass this screening will be invited to a written exercise. A written exercise (weight:pass/fail) will include an in-person written exercise to demonstrate the applicant's ability to follow instructions, comprehend written product, and develop and create a written product. Applicants will be expected to participate in the written examination portion of the process to be held in San Francisco, California at their own expense and adhere to the dates and time assigned to them. Panel Interview (weight: 100%) Applicants who pass the written exercise will be invited to a panel interview. Applicants who pass the panel interview will be placed on an eligible list and ranked based on their interview scores. Selections will be made from the top seven candidates on the list. Applicants will be expected to participate in the interview portion of the process in person to be held in San Francisco, California. Travel to the interview will be at the applicant's expense. RECRUITMENT SCHEDULE Below is a tentative recruitment schedule for this position. Please take note of these dates and block your calendar for the written exercise and panel interview. Requests for rescheduling may not be possible. If you have not been notified of the status of your application by April 3, 2020, please contact our office immediately at (415) 436-8121. Recruitment Opens: February 14, 2020 Recruitment Closes: March 20, 2020 Application Screening: Week of March 23, 2020 Written Exercise and Panel Interviews: Week of April 6, 2020 The above dates are subject to change. At the County of San Mateo, we welcome and celebrate the diversity of our employees, and strive to create a workplace where employees feel valued every day. County of San Mateo is proud to be an Equal Opportunity Employer.
County of San Mateo, CA Redwood City, CA, United States
Feb 14, 2020
Full Time
Description This opportunity is exclusively available to current or former foster youth between 18-26 years old. The STEP Intern Coordinator will join the Organizational Development and Communications division of the Human Resources Department and will be responsible for the administration efforts to support the success of STEP and other talent development programs. In this role you will demonstrate your positive "people skills" and your ability to effectively organize and coordinate various program tasks. In addition to maintaining documentation and ensuring completion of program priorities, you will assist with program communication and marketing materials, schedule and coordinate events and activities, act as a main point of contact for program participants, and take part in other division happenings. You will also be responsible for successfully collaborating with division and department co-workers to ensure the success of all programs and initiatives within the Organizational Development and Communications division. Current goals for the division include, expanding the County and Regional Fellowship and Internship Program, increasing the capacity of the Jobs for Youth Program, distributing the annual employee engagement survey, revamping the County's performance evaluation process, expanding succession management initiatives, and leading the department's communications efforts. We are seeking applicants who are: Effective collaborators and can interact well with diverse personalities, clients, and the public. Politically Astute and can successfully accommodate the needs and demands of various stakeholders. Excellent planners and organizers and can establish a course of action for accomplishing short- and long-term goals and efficiently manage multiple assignments at the same time. Superior communicators and who excel orally and in writing. Flexible and see the value of helping colleagues and being exposed to and trained in several programs and initiatives. Proactive and are receptive to innovative changes and creative solutions. Team builders and can quickly establish strong partnerships with others. The ideal candidate will possess: A minimum of one year of administrative experience. Excellent interpersonal and written communication skills. Desire to learn, share knowledge, and develop others. Ability to work collaboratively and establish and maintain positive working relationships, while balancing multiple, sometimes competing priorities. Acute attention to detail and strong organizational skills. Ability to produce accurate work, while meeting deadlines and working under pressure. Flexibility and ability to work independently and as part of a team. Ability to work in a fast-paced environment and follow verbal and written instructions. Commitment to properly handle discreet information and maintain confidentiality. Knowledge of Microsoft Office products (Word, Excel, PowerPoint) and Social Media platforms. Communicate effectively, both orally and in writing. Prepare clear and accurate reports, correspondence, procedures, and other written materials. Organize and prioritize work and meet critical deadlines. Maintain accurate records and files. Interact with a wide variety of people. Listen sensitively and accurately; exercise tact, patience, and diplomacy. Develop, coordinate, and implement plans, programs, and events. Examples Of Duties The duties may include but are not limited to: Provide day to day office administration and support for STEP Support a variety of STEP meetings and activities: book meeting rooms, provide administrative support for meeting materials, assist with room set up, reserve, set up and collect required equipment Act as a main point of contact for STEP participants and be a liaison between interns and program staff and communicate program activities. Plan and facilitate youth check-in meetings Assist Program Analyst with program planning and development from the youth's perspective Coordinate intern interviews and orientation week Compile intern profiles for coaches Assist with coach recruitment- develop marketing material and conduct outreach Monitor training progress and program requirements Collect program evaluations and maintain program documentation Provide administrative support to various aspects of the Jobs for Youth program Assist with other division programs, events and initiatives Qualifications Note: This opportunity is exclusively available to current or former foster youth between 18-26 years old. Interested participantsmust: Be available and willing to work 20 to 40 hours per week. Be a youth ages 18-26 and be a current, non-minor dependentor former foster youth who aged out of foster care/probation. (Candidates must submit proof of status upon request.) Demonstrate sound judgment and good decision-making abilities. Possess good communication, relationship, and organizational skills. Be willing to submit to a fingerprint clearance. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is one year of general clerical or office support experience. Knowledge of: Standard office administrative and secretarial practices and procedures, including filing and business letter writing. The operation of common office equipment Policies and procedures related to the unit to which assigned. Correct English usage, including spelling, grammar, punctuation, and vocabulary. Business arithmetic, including percentages and decimals record keeping principles and practices. Skill/Ability to: Provide varied secretarial and office administrative assistance to management, supervisory and professional staff. Organize work, set priorities, meet critical deadlines, and follow up on assignments. Use initiative and independent judgment within established guidelines. Establish and maintain effective working relationships. Compose correspondence independently or from brief instructions. Organize and maintain accurate records and files. Make arithmetic calculations with speed and accuracy. Operate standard office equipment. Application/Examination A supplemental application form must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Application materials will be reviewed after the final filing date and well-qualified candidates will be contacted by the department for an interview. Applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org to apply. Late or incomplete applications will not be accepted. Application Deadline: March 13, 2020 at 11:59 pm PST Interviews: Week of March 23rd Second Round Interviews: Week of March 30th The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds and contributions. We are proud to be an Equal Employment Opportunity Employer.
County of San Mateo, CA Redwood City, CA, United States
Feb 14, 2020
Full Time
Description San Mateo County Health is seeking a well-qualified, Spanish-speaking Health Benefits Analyst (HBA) , for the Health Coverage Unit, to perform a variety of tasks involved in determining eligibility and enrollment in healthcare financial assistance programs for families and individuals including screening and assisting with the application process for County, State and Federal health insurance programs; determine initial and continuing eligibility for one or more programs in accordance with established procedures; and coordinating and conducting outreach, enrollment, retention and utilization activities. Incumbents may be assigned to the San Mateo County Health, Health Plan of San Mateo, or San Mateo Medical Center, which includes outlying clinics in various locations throughout the County. This is an Extra Help position. The successful hire will work at least 16 hours per week at various locations throughout the county and will provide public health coverage enrollment assistance to San Mateo County residents. Under general supervision, Health Benefits Analysts are responsible for interviewing clients, assessing client financial status and determining eligibility for healthcare financial assistance programs. They are expected to have full knowledge of regulations and procedures, work with independence of action and use judgment in making decisions. If hired at the Health Benefits Analyst I level, incumbents receive training in the methods used in interviewing clients and assessing client financial status, and learn regulations and procedures for determining eligibility for healthcare financial assistance programs, and are expected to promote to the journey level upon gaining experience and demonstrating the required competencies. The ideal candidate will be able to work with clients to ensure eligibility for and enrollment in healthcare programs; work independently with minimal supervision using initiative and sound independent judgment; communicate effectively verbally and in writing; use Spanish speaking skills in providing services; and establish and maintain effective working relationships with those contacted in the course of work. The ideal candidate should also have relative knowledge and experience in the eligibility and enrollment processes for various public health coverage programs. DISTINGUISHING CHARACTERISTICS Health Benefits Analyst I is the entry and trainee level. Under immediate supervision, incumbents receive training in the methods used in interviewing clients and assessing client financial status, and learn regulations and procedures for determining eligibility for healthcare financial assistance programs. They are expected to promote to the journey level upon gaining experience and demonstrating the required competencies. Health Benefits Analyst II is the journey level in the Health Benefits Analyst series. Under general supervision, incumbents are responsible for interviewing clients, assessing client financial status and determining eligibility for healthcare financial assistance programs. They are expected to have full knowledge of regulations and procedures, work with independence of action and use judgment in making decisions NOTE: This list will be used for extra-help hire only. NOTE: This is an extra-help, at-will assignment, paid on an hourly basis.Some extra help positions are eligible for benefitsundertheAffordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment. Qualifications Language Requirement: The ability to speak, read, and write fluently in both English and Spanish required. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: Health Benefits Analyst I: Two years of clerical or public contact work which involved responsibility for interviewing and recordkeeping, OR two years of college level coursework. Health Benefits Analyst II: One year of experience performing assessment, placement and/or healthcare financial assistance eligibility work within the last five years. Knowledge of: Public and community resources and programs. The interrelationships of the various disciplines in the health and human services field. Interviewing techniques. County, State and Federal healthcare financial assistance program policies and regulations. Office procedures and practices, including filing and the operation of standard office equipment. Basic record keeping principles and practices. Automated systems. Workload planning and prioritizing techniques. Skill/Ability to: Organize and maintain a heavy workload on a current basis and within set deadlines. Follow instructions. Communicate effectively, orally and in writing with people of diverse backgrounds and cultures. Establish and maintain effective working relationships with those contacted in the course of the work. Work well under pressure. Work in accordance with established guidelines. Make independent decisions. Assume responsibility for assigned tasks. Deal effectively with divergent needs of customers. Interpret and apply laws, rules and regulations. Prepare, maintain and interpret reports and records. Application/Examination This is an extra-help recruitment. Anyone may apply. If you are interested in being considered forthis Extra Help position, the following materials must be electronically submitted in a Word or PDF format. Resume Cover letterthat in addition to a personal narrative, includes why you are interested in the position. Please include the words" Health Benefits Analyst I/II - Spanish-Speaking Required - Extra Help "in the subject lineof email submission. Please submit the required materials electronically via email to: Marmi Bermudez, Senior Manager for Health Coverage, Eligibility and Authorizations mcbermudez@smcgov.org Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview. Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE: Application materials areonly accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements ( resume and cover letter ) will not be considered. At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Employment Opportunity Employer. Analyst: Wendy Young (02132020) (Health Benefits Analyst I/II - E483/E484)