Maricopa County Office of Enterprise Technology

As the County’s business environment becomes more complex, OET is often called upon to facilitate automation solutions that improve operational efficiency.

The Office of Enterprise Technology (OET) is the County’s centralized IT organization which provides varying levels of IT services to over 50 county departments. Our professional staff helps guide the IT decisions made by County leaders in departments whose expertise is not information technology. Enterprise services provided by OET include, but are not limited to:

  • Telecommunications
  • Information Security
  • Data Center Operations
  • Data Networking
  • Network Infrastructure
  • Enterprise and Line of Businesses Software Solutions
  • Customer Support
  • PC / Local Area Network (LAN) Support
  • Geographical Information Systems (GIS)
  • Enterprise Email Services
  • IT Consulting Services
  • Public Safety Wireless Solutions
  • and Mobility Services

   

4 job(s) at Maricopa County Office of Enterprise Technology

Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Aug 15, 2019
Full Time
Position Overview ABOUT THE OFFICE OF ENTERPRISE TECHNOLOGY (OET): The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: The IS Senior Project Manager handles all phases of exceptionally large and complex long-term strategic projects related to Information Systems and Technology for the Office of Enterprise Technology. In this role, responsibility for the coordination and direction of project teams and ensuring that all projects are completed on time is critical. In addition, the IS Senior Project Manager must maintain control on project scope, schedule, and budget in accordance with OET's project management standards to ensure the successful implementation of all assigned projects. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: Bachelor's Degree in Business Administration, Accounting, Computer Science, IT or related field. Experience: Ten (10) years of IT experience which includes Seven (7) years of experience managing complex projects or project management. OR Combined education and experience qualifications: An equivalent combination of post-secondary IT or Business education and/or job-related experience may substitute for the minimum qualifications on a year for year basis. Our Preferred Candidate has: Master's Degree of Business Administration, Accounting, IT or related field. General project management experience with large complex projects. Experience with ERP applications. Experience with agile methodology and have run an agile software projects either as a new ERP systems or upgrades from a project management standpoint. Experience withCGI Advantage (including vendor self-service portal). Experience with deploying system upgrades or releases and release management. Essential Job Tasks Leads and manages the successful implementation of County-wide technology projects in accordance with project management standards including the development of project proposals, project charters, work breakdown structures, and detailed project plans and project schedules. Determines resource allocations for the defined project tasks and monitor tasks to completion. Manages and maintains project scope, documents, manages and mitigates project risks, and manage and resolve project issues. Develops and maintains regular reports to executive leadership, project team members, and stakeholders. Builds and provides leadership to the project team. Builds and maintains effective working relationships with internal and external stakeholders including vendors.Serves on various committees, teams and work groups. Communication skills both verbal and written are a must. Effectively communicates risks, issues, and decisions in a timely and well-thought-out manner and with executive level leaders and other managers as required. Validates that all vendors fulfill the terms of contract and deliverables. Maintains historical project records including financial documents. Assists in the development of project budgets and negotiate with vendors, contractors, and others to ensure clear deliverables and accountability for performance. Ensures compliance with change control and quality management policies.Notifies management of policy changes or exceptions in a timely manner. Working Conditions: General office environment. Requires working standard business hours Monday through Friday. May be required to work after hours, on weekends and/or holidays as needed to participate in resolution of service impacting incidents that can occur 24x7. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 8/19/2019 11:59 PM Arizona
Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Aug 14, 2019
Full Time
Position Overview ABOUT THE OFFICE OF ENTERPRISE TECHNOLOGY: The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: The Applications Specialist provides administration, configuration, Tier 2 & 3 level support and maintenance for the Accela Civic Platform enterprise application. This position will interact directly with internal and external stakeholders to provide a high level of service and application availability. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: Bachelor's degree in Computer Science, Information Systems, or related field. Experience: Two (2) years of professional-level application configuration and support experience. OR Combined education and experience qualifications: An equivalent combination of post-secondary Computer Science education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis. Other Requirements: Working knowledge of Microsoft Office. Experience in Version Control Software (source code management). Our Preferred Candidate has: Four (4) years of professional-level application configuration and support experience. Direct configuration and support experience for Accela Land Management. Two (2) years of prior Tier 2 or 3 support experience of enterprise applications. Working experience with Client Relationship Management tools. Three (3) years of demonstrable experience with JavaScript. Working experience with Microsoft Team Foundation Server (TFS) Azure DevOps Server. Microsoft SQL Server management, reporting, troubleshooting and SQL optimization techniques. Essential Job Tasks Keeps all assigned enterprise applications operational, up to date and optimized; troubleshooting application, integration and performance issues, conducting root cause analysis and providing solutions that minimize the impact to the business. Provides direct Tier 2 and Tier 3 customer support of enterprise projects to include end user training on application enhancements, modifications and new features. Performs implementation, configuration and documentation of the Accela Civic Platform and related applications; planning, organizing, and managing small to medium projects. Analyzes and resolves performance problems including application, database and system related issues. Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the various enterprise applications. Performs technical work in planning, coordinating and executing application activities and projects that directly affect the day to day operations of the business. Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members. Creates knowledge base articles describing troubleshooting steps and procedures. Performs special projects, including system integration, software development, workflow configuration, application configuration and application upgrades. Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders. Working Conditions: Indoors, bright lighting, cubical office environment. May be required to drive between work locations within metropolitan Phoenix area. Required to work standard business hours Monday through Friday, and may be required to work after hours, on weekends and/or holidays, as needed. Participation in resolution of service impacting incidents that can occur 24x7. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 8/19/2019 11:59 PM Arizona
Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Aug 14, 2019
Full Time
Position Overview ABOUT THE OFFICE OF ENTERPRISE TECHNOLOGY: The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: The Information Security Enterprise team is comprised of subject matter experts across all domains of technology from system administration to data networking to desktops and applications. The Security Enterprise Architects are responsible for designing best practices and enterprise standards into the county's network. They also design applicationsfor data and data systems which are used to support the County and its customers. This position is responsible for securing the County's burgeoning cloud environment as well as supporting the County's responsibilities for data security compliance against Federal and State requirements. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: Bachelor's Degree in Cybersecurity, Computer Science, Information Systems, or a related field. Experience: Seven (7) years of professional work experience in cybersecurity of which: Two (2) years of experience with architecting solutions in support of compliance against NIST cybersecurity frameworks; and One (1) year of experience in designing cloud security solutions; or One (1) year of experience using data protection solutions in cloud environments. OR Combined education and experience qualifications: An equivalent combination of post-secondary IT education and/or relevant experience may substitute for the minimum qualifications on a year-for-year basis. Other Requirements: Must hold at minimum one of the following certifications from any of the three groups: Cybersecurity or Cloud certifications: CISSP, CCSP, CCSK, GIAC certifications including GCIA, GCED, GMON, GCCC, GDSA Architecture/Infrastructure certifications: CISSP-ISSAP, Azure Solutions Architect, AWS Solutions Architect, DECE-CA Enterprise Architecture certifications: Zachman, SABSA, TOGAF Our Preferred Candidate has: Experience with conducting security risk assessments against internal and vendor resources. Experience with NIST security and control frameworks. Experience with security architecture in relation to the Microsoft product family. Experience with architecture frameworks relating to Cisco networking. Experience with architecture frameworks relating to VMWare. Strong conceptual thinking and communication skills -- the ability to conceptualize complex business and technical requirements into comprehensible models and templates. Essential Job Tasks Formulates and conducts complex IT architecture assignments utilizing a wide range of professional techniques, industry knowledge, and independent reasoning to ensure and uphold data security and integrity. Analyzes business impact and exposure, based on emerging security threats, vulnerabilities and risks to evaluate and develop secure solutions, based on approved security architectures. Serves as a security expert in application development, database design, network and/or platform (operating system) efforts. Provides guidance and leadership to assist project teams to comply with enterprise and IT security policies, industry regulations, and best practices. Researches, designs and advocates new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners and vendors. Working Conditions: Work is performed in a general office environment, and may require the ability to respond 24/7 as needed. May require occasional lifting of equipment weighing up to 50 pounds. Position may require travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding use of County vehicles and/or private vehicles used on County business. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 8/19/2019 11:59 PM Arizona
Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Aug 13, 2019
Full Time
Position Overview ABOUT THE OFFICE OF ENTERPRISE TECHNOLOGY (OET): The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: The Applications Specialist Senior/Lead provides administration, configuration, Tier 2 & 3 level support and maintenance of the Accela Civic Platform enterprise application. This position will interact directly with internal and external stakeholders to provide a high level of service and application availability. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: Bachelor's degree in Computer Science, Information Systems, or related field. Experience: Five (5) years of professional-level application administration and support experience. OR Combined Education and Experience Qualifications: An equivalent combination of post-secondary IT education and/or job-related experience may substitute for the minimum qualifications on a year for year basis. Other Requirements: Direct configuration and support experience for Accela Land Management 7, 8 or 9. Providing direct customer support and end user training; planning, organizing, and/or managing projects. Our Preferred Candidate has: Six (6) years of professional-level application administration and support experience. Extensive, demonstrable experience with JavaScript (5+ years), Microsoft SQL Server management, troubleshooting and SQL optimization techniques. Experience in current versions of Microsoft SQL Server including T-SQL, SSRS and SQL Server Integration Services. Three (3) or more years in database and file management techniques. System configuration and implementation, troubleshooting complex application, integration and performance issues, conducting root cause analysis and providing solutions that minimize the impact to the business. Working knowledge of Accela: Accela Civic Platform Administration Accela Civic Platform Event Manager Scripting Accela Ad Hoc Reporting Working knowledge of Microsoft Team Foundation Server (TFS) and/or Azure Dev Server. Essential Job Tasks Performs technical work of considerable difficulty in planning, coordinating and executing application activities and projects that directly affect the day to day operations of the business. Keeps all assigned enterprise applications operational, up-to-date and optimized by recommending and drafting standards, policies and procedures that promotes a sustainable enterprise application environment. Performs application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for the various enterprise applications. Performs implementations, configuration, enhancements, modifications and documentation for permit and licensing applications. Provides support functions and issue resolution for existing enterprise level applications through effective communication orally and/or in writing. Elicits and analyzes requirements of relevant application and project work by participating in design sessions with stakeholders, project managers, business analysts and team members. Creates knowledge base articles describing troubleshooting steps and procedures. Provides training on application enhancements, configuration, modifications, integration, new features application, and best practices. Performs special projects, including system integration, software development, workflow configuration, application configuration and application upgrades. Analyzes and resolves performance problems including application, database and system related issues. Demonstrates experience in project management, managing third-party vendors, and results-oriented collaboration among project stakeholders. Establishes and maintains working relationships with employees, agencies, vendors, industry experts and the public in a lead role. Knowledge of the principles, techniques, and methodologies of quality management, application support and customer support. Working Conditions: Indoors, bright lighting, cubical office environment. May be required to drive between work locations within metropolitan Phoenix area. Required to work standard business hours Monday through Friday, and may be required to work after hours, on weekends and/or holidays, as needed. Participation in resolution of service impacting incidents that can occur 24x7. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 8/19/2019 11:59 PM Arizona