Maricopa County Office of Enterprise Technology

As the County’s business environment becomes more complex, OET is often called upon to facilitate automation solutions that improve operational efficiency.

The Office of Enterprise Technology (OET) is the County’s centralized IT organization which provides varying levels of IT services to over 50 county departments. Our professional staff helps guide the IT decisions made by County leaders in departments whose expertise is not information technology. Enterprise services provided by OET include, but are not limited to:

  • Telecommunications
  • Information Security
  • Data Center Operations
  • Data Networking
  • Network Infrastructure
  • Enterprise and Line of Businesses Software Solutions
  • Customer Support
  • PC / Local Area Network (LAN) Support
  • Geographical Information Systems (GIS)
  • Enterprise Email Services
  • IT Consulting Services
  • Public Safety Wireless Solutions
  • and Mobility Services

   

 

 

 

3 job(s) at Maricopa County Office of Enterprise Technology

Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Feb 22, 2020
Full Time
Position Overview ABOUT THE OFFICE OF ENTERPRISE TECHNOLOGY (OET): The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency, and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: The Senior Business Systems Analyst supports the Office of Enterprise Technology (OET) as a portfolio coordinator. This position is responsible for a full range of activities that ensure the operational quality and effectiveness of technology solutions delivered by OET. The Senior Business Systems Analyst will elicit, analyze, document, and validate requirements; design improvement processes and workflows; make appropriate recommendations that will positively impact the business unit. The incumbent will be the functional expert on the specified applications and the point of contact between the business unit and OET. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: A Bachelor's degree in Computer Science, Information Technology, Business Administration or a related field. Experience: Four (4) years of business systems analysis which includes experience serving as a liaison between the community and an IT organization. -OR- Combined education and experience qualifications: Experience may substitute for the post-secondary education requirement on a year for year basis. Our Preferred Candidate has: Master's degree in Information Technology, Business Administration or related field. Seven (7) years of business analysis which includes experience as a liaison between the business community and an IT organization. Experience with methodologies for PMI, COBIT, ITIL, Software Development Lifecycle (SDLC), Scrum Master, Agile Software Development, Enterprise Resource Planning (ERP) Systems, specifically CGI Advantage and/or in building requirements and workflows for enterprise system upgrades or implementations and BA-BOK. Certifications in Business Analysis or Testing Foundations. Certifications in project management, product development lifecycle or process management. Advanced proficiency with MS Visio and MS Project. Experience performing Quality Assurance roles by analyzing applicable features, functions and data, developing appropriate strategies and test cases for new or modified software programs and procedures, and/or verifying the program solution aligns to user requirements. Essential Job Tasks Leads key support tasks for the upgrade and ongoing maintenance of the CGI Managed Advantage ERP application. Collaborates with business owners, systems owners, decision-makers, and end-users to define business requirements, project objectives, and deliverables. Prepares test plans, conducts testing and captures test results. Monitors and evaluates the quality of the development effort, resolves problems, publishes progress reports and assures that objectives and deliverables are met. Provides reference materials for user training and helpdesk support. Reviews and consolidates all final project documentation to ensure compliance with records retention schedules. Collects and consolidates project summary. Working Conditions: Work in a general office environment. Position may require travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business. May require working standard business hours Monday through Friday, and may be required to work after hours, on weekends and/or holidays as needed to participate in resolution of service impacting incidents that can occur 24x7. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 2/27/2020 11:59 PM Arizona
Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Feb 19, 2020
Full Time
Position Overview ABOUT THE OFFICE OF ENTERPRISE TECHNOLOGY (OET): The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation.By leveraging technology, Maricopa County will continue to improve internal operations and enhance services to its constituents.OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: Are you passionate about serving your community? Now is your chance to join Maricopa County Office of Enterprise Technology, Wireless Systems Division, as a Public Safety/RF Technician! As a key member of the Maricopa County family, this position provides a critical communications element necessary to keep the public safe.The Public Safety/RF Technician also provides all county agencies with reliable radios helping to ensure vital public services are available to every Maricopa County resident. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: High School diploma or GED. Experience: Three (3) years of experience in electronics, which includes diagnosis, repairs or hands-on experience installing mobile radios or other electronic systems in vehicles. -OR- C ombined education and experience qualifications: An equivalent combination of post-secondary IT education may substitute for the required experience on a year-for-year basis. Other Requirements: Possession of a valid Arizona driver's license, or the ability to obtain one by time of hire, is required. Our Preferred Candidate has: Associate's degree in Telecommunications Technology or closely related field. Mobile Electronics Certified Professional (MECP) or FCC General Radio Telephone Operator's license or equivalent. Essential Job Tasks Performs new installation and change-outs of mobile two-way radios and mobile data terminals (MDT) within various types of vehicles, including but not limited to mounting required antennas inside/outside the vehicle, running required wiring within the vehicle, mounting radios within the vehicle and testing all radios and data terminals for continuity prior to finishing the task. Requests approval of changes to the standard installation process, record/document all work and inventory used within the department-maintained database. Troubleshoots completed vehicular installations, including lights, sirens, MDTs, and two-way radios that have been returned as a repair order. Analyzes and recognizes problems and draw logical conclusions. Uses hand tools, volt meters, miscellaneous test equipment, and other measuring devices to find and fix the equipment/radio installation problem. Responds appropriately to on-site customers with repair requests requiring immediate attention. Communicates information and ideas, both spoken and written, appropriate to the needs of the internal and external customers so that they will understand. Establishes and maintains constructive and cooperative working relationships with individuals from the public, as well as all levels of the organization. Provides ground-level assistance to senior technicians, field engineers and other team members to assist with the installation and repair of communications-related equipment. Working Conditions: Ability to lift 50 lbs. floor to waist. Ability to lift 25 lbs. waist to shoulder. Ability to lift 25 lbs. shoulder to overhead. Ability to carry 25 lbs. a distance of 100 feet and have the ability to push/pull 25 lbs. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 2/24/2020 11:59 PM Arizona
Maricopa County Office of Enterprise Technology Phoenix, Arizona, United States
Feb 19, 2020
Full Time
Position Overview ABOUT THE OFFICE OF ENTERPRISE TECHNOLOGY (OET): The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: The Security Enterprise Architect provides the highest level of technical expertise for the design and implementation of enterprise telecommunications, data network, systems, and application security controls. The Security Enterprise Architect provides expert guidance for designing robust enterprise information systems solutions that comply with all Maricopa County security policies, procedures, and standards. A key function of this position is to enable consistency, leverage and reuse to satisfy the business requirements for security services in an optimum manner. Additional purposes include conducting enterprise network and system risk analysis and consulting with operational departments on approved network security controls to ensure compliance with Federal, State, and local laws, codes, rules and regulations, and policies. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: Bachelor's degree in Computer Science or a related field. Experience: Seven (7) years related IT work experience which includes Five (5) years of experience with IT/network security in secure system design; and Two (2) years of experience in a dedicated information security role at a senior level. -OR- Combined education and experience qualifications: Experience may substitute for the education requirement on a year for year basis. Other Requirements: Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license. Our Preferred Candidate has: Six (6) years administering and securing Microsoft Active Directory. Four (4) years administering and securing network devices including routers, switches, and firewalls. CISSP (Certified Information Systems Security Professional) or Security+ certification. Information Systems Security Architecture Professional (ISSAP) certification. Essential Job Tasks Aligns Information Security Architecture efforts with other Enterprise Architecture/ Information Management counterparts to ensure overall alignment of architecture components. Works closely with other functional area architects and security specialists to ensure adequate security solutions are in place throughout all IT systems and platforms to mitigate identified risks sufficiently, as well as to meet business objectives and regulatory requirements. Formulates and conduct complex IT architecture assignments utilizing a wide range of professional techniques, industry knowledge, and independent reasoning to ensure and uphold data security and integrity. Evaluates and develop secure solutions, based on approved security architectures. Analyzes business impact and exposure, based on emerging security threats, vulnerabilities and risks. Serves as a security expert in application development, database designs, network and/or platform (operating system) efforts. Provides guidance and leadership to assist project teams to comply with enterprise and IT security policies, industry regulations, and best practices. Researches, designs and advocates new technologies, architectures, and security products that will support security requirements for the enterprise and its customers, business partners and vendors. Provides continuous improvement through review of existing IT systems and applications as well as performing detailed analysis of potential threats and risk assessment results to identify, design, and implement appropriate security controls/solutions. Coordinates the development and delivery of County training programs for Information Security awareness, policies, standards and guidelines. Participates in, and provide high-level support to the County information security incident management and response program. Provides technical expertise and general operational and backup support to Information Security personnel. Working Conditions: Work performed in a general office environment, and may require the ability to respond 24/7 as needed. May require occasional lifting of equipment weighing up to 50 pounds. Position may require travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding use of County vehicles and/or private vehicles used on County business. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 2/24/2020 11:59 PM Arizona