San Mateo County Transit District

The San Mateo County Transit District is the administrative body for the principal public transit and transportation programs in San Mateo County: SamTrans bus service, including Redi-Wheels paratransit service, Caltrain commuter rail and the San Mateo County Transportation Authority. Caltrain and the TA have contracted with the District to serve as their managing agency, under the direction of their boards of directors.

 

22 job(s) at San Mateo County Transit District

SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 23, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Operations Supervisor EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Division of Innovation and Technology APPLICATION DEADLINE: Sunday, May 5, 2024 (1 st cutoff April 21, 2024) PAY RANGE: $1,913.67 - $2,870.51 weekly ($99,511 - $149,267 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. EXAMPLES OF ESSENTIAL FUNCTIONS: Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the IT Operations Manager who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. PREFERRED QUALIFICATIONS: Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 5, 2024 (1st cutoff April 21, 2024) . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 16, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Contract Administrator EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Contracts & Procurement APPLICATION DEADLINE: Sunday, April 7, 2024 PAY RANGE: $1,913 - $2,870 weekly ($99,511 - $149,267 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Contract Administrator reports to the Manager, Procurement, and is responsible for administering contract compliance and budget for the Finance Division for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Administer contracts and maintain contract records for assigned departments. Monitor consultant performance to ensure compliance with contractual requirements. Provide research and interpretation on the resolution of contract questions, disputes, and findings. Develop scopes of work, independent cost estimates, schedules, and budgets for contracted services. Coordinate with internal and external stakeholders on procurements, audits, change orders, amendments, and payments. Analyze budgets for contracted services; identify and address budget issues. EXAMPLES OF DUTIES: Assist stakeholders with preparation of technical scopes of work in preparation for solicitations. Issue and track work directives for on-call consultant projects against authorized contract capacity. Issue purchase orders for payment of work directives. Draft staff reports for Board approval of contract amendments. Create amendments for issuance to consultants. Run reports and analyze financial system data related to assigned contract spend. Monitor contract spend against established budget to ensure cost control. Review invoices for accuracy and compliance with contract stipulations and recommend approval or rejection. Identify corrective actions for non-compliance with contract terms and conditions. Work with other departments to provide support and/or coordination of contracts. Liaise with vendors, resolve account issues, and maintain auditable contract records and files for compliance with policy, rules and regulations. Participate in internal and external audits. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager, Procurement who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in business administration, finance, accounting, public administration, economics, or a closely related field. Three (3) years full-time experience in contract administration, procurement, financial research, or analysis. PREFERRED QUALIFICATIONS: Proficiency in the use of Microsoft Office Suite. Effective oral and written communication skills. Experience with an Enterprise Resource Planning system. PeopleSoft experience is desirable. Experience in public purchasing is highly desirable. One or more of the following Professional procurement certifications is desired: Certified Professional Public Buyer (CPPB), Certified Public Procurement Officer (CPPO), Certified Purchasing Manager (CPM), or Certified Professional Supply Management (CPSM). SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, April 7, 2023 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 16, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Manager, Accounting EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Finance APPLICATION DEADLINE: Sunday, April 21, 2024 (1 st cutoff Sunday, April 7, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Manager, Accounting, reports to the Accounting Director and is responsible for managing General Ledger and Capital Assets transactions and the production and publication of financial reporting for the San Mateo County Transit District (District), the Peninsula Corridor Joint Powers Board (Caltrain), the San Mateo County Transportation Authority (TA), and the San Mateo County Express Lanes Joint Powers Authority (ELJPA). EXAMPLES OF ESSENTIAL FUNCTIONS: Manage accounting and financial reporting for billings and rec-collectible projects. Manage billings to federal, state, regional, and local agencies. Manage external financial and governmental audits, including the Annual Comprehensive Financial reports and Single Audit reports. Oversee the Financial Reporting and General Ledger functions. Review and evaluate accounting procedures, make recommendations for accounting policies and procedures to ensure compliance with Generally Accepted Accounting Principles (GAAP), Governmental Accounting Standards Board (GASB), Federal Transit Administration, and other laws and regulations. Responsible for processing all month-end and annual closes. Oversee the preparation of monthly quarterly, annual financial statements, and related reports to the Board of Directors for all four agencies, and various external reports such as State Controllers and National Transit Database. Plan, organize, and perform assessments to ensure strong accounting internal controls and are functioning effectively and efficiently. Manage all local, state, and federal governmental audits including the preparation of Annual Comprehensive Financial Reports (ACFR) and Single Audit Reports. Responsible for the accounting of District-wide capital assets Hire, mentor, and supervise staff including establishing job expectations, conducting probationary and annual performance appraisals, and managing staff performance. EXAMPLES OF DUTIES: Manage the preparation of financial reports and claims to federal, state, regional, and local agencies. Monitor grant expenditures in accordance with contract documents to assure accuracy of grant billings and grant reimbursements. Oversee accounting for grants and re-collectible projects. Review and submit various external reports such as the Federal Financial Reports (FFR), the State Controller’s Report and National Transit Database Reports (NTC) as it relates to capital projects. Maintain records and audit reports on grants and capital projects. Maintain records and audit reports on grants and capital projects. Monitor and ensure timely identification and compliance with evolving Governmental Accounting Standard Board (GASB) pronouncements Keep abreast of Generally Accepted Accounting Principles (GAAP) interpretation and prepare technical memorandums that document issues in a clear, logical, and comprehensive manner. Research, interpret, implement, and enforce GASB standards and pronouncements. Responsible for the reporting of capital assets. Ensure compliance with local, state, federal accounting rules and regulations. Oversee the production of monthly quarterly, and year-end financial statements and reports. Work collaboratively with other departments. Work with auditors and implement recommended changes in policy and procedures. Responsible for the annual production of the Annual Comprehensive Financial Reports (ACFRs) for all four business units. Review and ensure the timely submission of the GFOA award application for each of the business units. Train and evaluate job performance of staff which also includes the professional development through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Director, Accounting who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in accounting or a related field. Five (5) years of full-time progressively responsible experience in accounting, auditing, or financial management experience. Three (3) years of experience managing or directly supervising staff. PREFERRED QUALIFICATIONS: Professional certifications such as CPA, CPFO (Certified Public Finance Officer are desirable. Public sector accounting experience, including governmental (fund) and grant accounting, is desirable. Communicate effectively both orally and in writing. Experience with Enterprise Resource Planning (ERP) system. Proficient with Microsoft Office Suite. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, April 21, 2024 (1st cutoff Sunday, April 7, 2024) . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 14, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE : Maintenance Instructor EMPLOYMENT TYPE: Non-Exempt (Safety-Sensitive Position) DIVISION : Transit Operations Training APPLICATION DEADLINE: Sunday May 19, 2024 [First Cut Off - April 21, 2024] PAY RANGE: $50.06 - $66.75 hourly ($104,124.80 - $138,840 estimated annual) WORK LOCATION: South San Francisco, CA/San Carlos, CA WORK SCHEDULE: Varies JOB SUMMARY : The Maintenance Instructor is responsible for all the classroom and on-the-job training activities relating to current bus maintenance for the San Mateo County Transit District (SamTrans), Caltrain, and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Develops classroom on-the-job training and exit examinations relating to SamTrans Core Maintenance Training Curriculum: Shop Safety and PM Procedures, Core Repair Skills, Air Brake Systems, HVAC Systems, Basic Electrical Systems, Multiplex and Charging Systems, Diesel Engine Electronic Controls, Diesel Engine Tune-up and Troubleshooting, Light Duty (hydraulic) Brake Systems, Vehicle Subsystems, HD Steering Hydraulic Systems, and Suspension Systems, Automatic Transmission, ACS Diagnostics & Repair, Fare Collection Equipment, Hybrid Drive Systems, Battery Electric Drive Systems and Fuel Cell Battery Electric Bus Systems, Camera System Maintenance & Repair, Medium Duty Gasoline Engines. Serves as one of the principal instructors. Oversees and evaluates vendor provided training activities. Oversees on-the-job training activities, mentors, coaches, guides, and directs progressive maintenance training. Maintains written and electronic records and performs proficient evaluations. Collaborates in the development and implementation of testing programs for bus maintenance personnel. Develops and implements all maintenance safety training programs in collaboration with the Safety Department and management. Certifies that District employees meet established requirements for Forklift Operation, Hazardous Materials First Responder, First Aid, CPR, and AED Training. Oversees the District’s maintenance training programs. EXAMPLE OF DUTIES: Stays current with new developments in the field of Training and Adult Learning Strategies. Assesses the effectiveness of in-house training programs and recommends program upgrades with presented examples. Conducts skills gap assessments. Develops a comprehensive training curriculum for all mechanic classifications, including Utility Workers, and reviews and updates as needed based on current technologies. Stays current with new technologies as they pertain to District fleets. Collaborates on all maintenance programs regarding quality assurance, makes recommendations where necessary to ensure the quality of the workforce training programs, and works with appropriate maintenance management staff to ascertain requirements and changes within industry best practices. Helps plan, organize, and execute the SamTrans Maintenance Rodeo and competition teams. Mentors and coaches the maintenance team at the regional and international competition. Assumes the duties of Chair and/or Secretary of the joint Labor-Management Maintenance Training Committee. Ensure core curricula follows all regulatory and safety requirements, and best practices. Develops and implements training programs for newly hired employees. Performs all job duties and responsibilities in a safe manner to protect self, fellow employees, and the public from injury or harm. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION: Works under the general supervision of the Deputy Director, Bus Maintenance who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: High School Diploma or equivalent Six (6) years of related progressive full-time experience as an automotive/truck diagnostic technician, repair technician, or instructor, assessing and training others in a classroom or shop environment is required, or a combination of education and experience demonstrating the ability to successfully perform the essential functions and duties of the position. Experience with powertrain electronic controls, on-board Hi-Voltage systems, on-board Hi-pressure systems, ABS, HVAC, and PLC systems is required. Strong oral and written communications skills. Knowledge of word processing and spreadsheet programs. Demonstrated journey level mechanic experience showing knowledge, expertise and ability to troubleshoot advanced systems and make repairs. PREFERRED QUALIFICATIONS Zero emission technology including battery electric and hydrogen fuel cell experience highly desired. Experience in conducting skills and needs assessment surveys desired. SELECTION PROCESS: The process may include written and skills test assessments or supplemental questions and will require a panel interview. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. This is a safety sensitive position. As a part of the pre-employment process, you are required to successfully complete a medical, drug/alcohol, DMV, and a background investigation. Must be able to obtain Class B driver’s license with air brake and passenger endorsements prior to starting employment. CURRENT EMPLOYMENT BENEFITS: For further Benefits details please go to: https://www.samtrans.com/about-samtrans/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plan: Medical, dental, vision care, group life insurance, and more Transportation: Free bus transportation for employees and qualified dependents Retirement: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday May 19, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department via email at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 09, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Customer Experience Specialist EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Communications APPLICATION DEADLINE: Sunday, March 31, 2024 PAY RANGE: $26.10 - $42.91 hourly ($54,279 - $89,167 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Customer Experience Specialist reports to the Director, Customer Experience. This role requires a dynamic individual with a background in customer experience, copy creation, research and/or strategic planning to contribute to customer communications and informational services to promote use, retention, and satisfaction with our transit services. EXAMPLES OF ESSENTIAL FUNCTIONS: • Implement plans to inform customers of Caltrain/SamTrans service and fare changes. • Review the touchpoints along the customer’s transit journey - website, maps, schedules, wayfinding, fare payment, service changes, mobile apps, station improvements and customer communications. Propose improvements to internal groups that address customer concerns and promote customer satisfaction. • Partner cross-functionally on innovative strategic information campaigns promote the visibility and utilization of our transit services to our existing customers in conjunction with staff and contractors. • Create communications copy and layout schemas for customer communication signage needed, including digital signage updates using HTML5. • Find new and exciting ways to promote retention with the Caltrain and SamTrans brands. • Develop deep expertise on our train stations, bus stops, parking areas, and bike areas to be able to map and plan wayfinding and informational flow for our customers. • Collaborate across functions to align project requirements with the Distribution Team, Operations, and Planning. EXAMPLES OF DUTIES: • Develop print collateral, signs, and digital copy for service changes, construction projects, customer promotions for Rail Operations, Bus Operations, Planning, and other District departments Collaborate to optimize our presence for customer communications (signage, PA announcements, digital signage, wayfinding). • Develop and produce messaging for information campaigns directed at current customers using print and digital media to highlight customer experience enhancements, service changes, and increase awareness of SamTrans and Caltrain services and programs. • Operating within the budget allocated for projects, ensuring cost-effective solutions are pursued. • Collaborate closely with Creative Services, Marketing, Communication teams and other relevant departments. • Participate in outreach events to enhance community engagement and awareness • Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. • Perform other duties as assigned. SUPERVISION: Works under the general supervision of the Director, Customer Experience, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: • Associate degree in any field. • Two (2) years of experience in a customer experience journey, customer marketing and/or copy writing environment. PREFERRED QUALIFICATIONS: • Experience with HTML5, as well as experience using design tools (Illustrator, InDesign, Photoshop) as well as Excel, Adobe, and PowerPoint. • Excellent communication skills - you have strong verbal and written interpersonal and communication skills. • Problem-solving skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points. • Demonstrated experience with creating informative customer communication copy. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) • Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation • New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: • To apply, please visit the https://www.samtrans.com/jobs. Complete an online employment application by 11:59 p.m. on Sunday, March 31, 2024. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. • The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com. • SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 09, 2024
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Accountant 1 (Treasury) EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Finance APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 19 th , 2024) PAY RANGE: $1,277.53 - $1,950.90 weekly ($66,432 - $101,441 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Accountant 1 (Treasury) will report to the Manager, Revenue and is responsible for accounts receivable, billing, collections, general ledger journal entries, and reconciliations in accordance with Generally Accepted Accounting Principles (GAAP) for all business units: San Mateo County Transit District (SamTrans), Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Prepare billing invoices and revenue recognition for all business units. Provide accurate billing for Shuttle program. Rail track maintenance and ParaTransit services. In addition to consignee and residential pass and parking sales and pilot programs as requested. Manage consumer price index adjustments for rentals and customer data review and updates for all lease increases. Liaison and resolve all billing problems with internal business partners and external customers. Review, analyze, and reconcile billing revenue accounts with the general ledge and resolve all discrepancies and variances. Prepare monthly reconciliations for receivable accounts. Prepare year-end adjustment and audit request for billing samples. EXAMPLES OF DUTIES: Analyze, record, bill and journalize all revenue products. Prepare and enter journal entries for month-end and year-end closing. Process Ticket Vending Machine (TVM) credit card refunds. Liaison with Real Estate department on aged receivables. Prepare and send out dunning letters to customers for all business units and follow up on delinquent accounts and make recommendations. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the supervision of the Manager, Revenue who directs work, establishes goals and objectives, and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in accounting, Business or a related field. Three (3) years’ full time related experience in revenue operations. Three (3) years’ full time accounting experience working with computerized accounting systems. PREFERRED QUALIFICATIONS: Effective organizational skills with the ability to prioritize tasks and various deadlines. Proficiency in Microsoft Office Suite program. Experience with Enterprise Resource Planning (ERP) databases (e.g. PeopleSoft). Effective written and oral communications skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by Sunday, May 19, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. * The Mechanic C position provides a long-term career in the Maintenance Department with the opportunity to advance to Mechanic B and Mechanic A. The entry level position for Maintenance is Utility Worker, if you are starting your career in vehicle maintenance please apply to that opening. DIVISION Bus (Maintenance) EMPLOYMENT TYPE Non-exempt/Safety-Sensitive/ATU Local 1574 JOB SUMMARY The Mechanic “C” is the entry-level position at the San Mateo County Transit District (SMCTD). Under close supervision of the Maintenance Supervisor, the Mechanic “C” performs routine servicing and minor maintenance on transit buses, non-revenue vehicles, and maintenance shop equipment for the San Mateo County Transit District (SamTrans) property and in the field. MINIMUM QUALIFICATIONS Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: One (1) year of full time experience in the maintenance, service, and repair of one or more of the following: automotive, transit diesel, or hybrid vehicles. Must possess a valid Class C California driver’s license with a safe driving record, and have a Class B permit with air brake passenger endorsements within seven days of hire. PREFERRED QUALIFICATIONS: Must be able to lift and carry up to 50 pounds. Must be able to work different shifts; at any of two District operated facilities inclusive of weekend and holidays. Must be able to pass pre-employment physical, drug screen, and background check. ESSENTIAL FUNCTIONS AND DUTIES Perform minor repairs, preventive maintenance and inspections on transit buses, fleet vehicles and maintenance ship equipment. Maintain records of repair work, defects and maintenance. Road test transit buses and other SamTrans’s vehicles on and off Operations bases. Assist Mechanic’s “A” and “B” with repairs and heavy labor work. EXAMPLES OF DUTIES: Perform preventive maintenance inspection and report vehicles’ defects and damages. Check and add fuel, coolant, and oils. Change tires and replace seats. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, District property, and the public from injury or harm. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. How To Apply To apply, please visit the www.samtrans.com/about-samtrans/jobs . Complete an online employment application by 11:59 pm on Friday, July 22, 2022. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to hr@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. SELECTION PROCESS MAY INCLUDE: The selection process may consist of an evaluation of the applicant’s qualifications, panel interview, practical exercise and/or internal Department interviews. Upon completion of the selection process, an offer of employment may be conditionally based upon the successful completion of employment and education verification, physical and drug test, and criminal background check. PAY RANGE $26.14/hour - $34.85/hour (in accordance to CBA) CURRENT EMPLOYMENT BENEFITS For additional information on SamTrans benefits, please visit, www.samtrans.com/about-samtrans/jobs Holidays : Seven paid holidays, plus up to four floating holidays per year Paid Time Off : Up to 21 days (PTO) per year (in accordance to CBA) Cafeteria Plans : Medical, dental, vision care, group life insurance and more Transportation : Free Bus Transportation for employees and qualified dependents Pension : Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Government and Community Affairs Specialist EMPLOYMENT TYPE: Non-Exempt (Full-Time) DIVISION: Communications APPLICATION DEADLINE: Sunday, March 31, 2024 PAY RANGE: $31.94 - $48.77 hourly ($66,432 - $101,441 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Government & Community Affairs Specialist reports to the Officer, Government and Community Affairs and is responsible for assisting outreach and engagement efforts in support of the San Mateo County Transit District (SamTrans), the San Mateo County Transportation Authority (TA), and the San Mateo County Express Lanes Joint Powers Authority (SMCEL-JPA). EXAMPLES OF ESSENTIAL FUNCTIONS: Plan and coordinate special public outreach campaigns and events related to SamTrans/TA/JPA infrastructure and planning projects. Promote SamTrans/TA/JPA projects and gather feedback from communities and stakeholders; work with project teams to integrate community engagement into the planning and construction process. Assist in the development and dissemination of strategic communications about programs, plans, and projects using a variety of communication channels. Support SamTrans/TA internal staff with their community, stakeholder and government affairs needs. EXAMPLES OF DUTIES: Help develop and execute Public Outreach Plans for key SamTrans/TA/JPA projects, including working with other members of the Communications team to coordinate marketing, social media, website and media outreach efforts. Coordinate activities that build awareness and effectively promote the agency’s overall activities, policies, priorities and goals, including ribbon cuttings, project tours, committee member briefings, and other public events. Write and edit collateral materials, including webpages, presentations, fact sheets, project updates, work notices, newsletters, and support /congratulatory letters. Represent Government and Community Affairs on cross-functional teams, working closely with planning and design and construction staff on projects. Take notes and action items and track progress. Attend and conduct presentations to civic, community and stakeholder groups that may occasionally occur on nights and weekends. Maintain Government and Community Affairs distribution database lists. Research and help respond to inquiries, comments and concerns from stakeholders including elected officials, agency staff, and advocacy groups. Staff and help organize logistics for special events and community meetings (in-person and virtual),. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Government and Community Officer, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in Communication, Public Relations, Political Science, Journalism, or relevant. Two years’ experience in government and community affairs, political campaigns, community organizing, communications, public relations, community outreach or relevant fields. PREFERRED QUALIFICATIONS: Must have effective oral and written communication skills. Organized and detail oriented. Able to work a flexible schedule (nights and weekends). High level of comfort with using digital tools such as Microsoft Office Suite, database programs, website updates, slide deck creation, and email blast programs. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 21 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, March 31, 2024 . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Cybersecurity Analyst EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE : Sunday, May 5th, 2024 (1 st cutoff Sunday Ap ril 21 st ) PAY RANGE: $ 99,511.00 - $ 149,267.00 weekly ($1,913.67 - $2,870.51 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Cybersecurity Analyst will report to the Manager of IT Infrastructure & Cybersecurity and will be responsible for supporting the implementation, monitoring, and response activities of the District’s Cybersecurity Program. The District’s Cybersecurity Program is the implementation of information security governance and controls for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Act as a resident subject matter expert in information security, including strategies to secure multiple cloud-based tenants, on-premises virtual infrastructure, computer systems, networks, telecommunications, and applications. Coordinate and act as a technical resource for the district’s information security activities and programs and participate in the district’s interdepartmental cybersecurity committee. Implement and then perform ongoing monitoring and analysis of information security measures and controls related to the district’s computer networks and other technology systems. Align information security activities with business risk priorities through prioritization of security risk and mitigation activities. Improve data security through the mitigation of cybersecurity risks and safeguarding the district’s computer networks and related systems against security intrusions. Investigate and perform response activity for observed or reported data security incidents. Provide hands-on support for a broad spectrum of technologies, including security software running on Windows and Linux systems, network devices, virtual machines, Cloud Infrastructure as well as software-as-service (SaaS) services. Collaborate with internal and external stakeholders in implementing and supporting technical projects, and for operational support of production platforms. Assist in the evaluation of security solutions, contractors, and consultants. EXAMPLES OF DUTIES: Implement and monitor the District’s Cybersecurity Program to protect the confidentiality, integrity, availability, privacy, and recoverability of information assets owned, controlled, or/and processed by the district. Review metrics and reports that measure the efficiency and effectiveness of the District’s Cybersecurity Program, provide analysis of the metrics and recommend improvements, and report on the effectiveness of the program. Identify, evaluate, and report on cybersecurity risk related to assets. Recommend, and upon approval implement, measures to address identified risks in line with the district’s goals for risk management. Monitor organizational compliance with the district’s information security policies, standards, and procedures; responsible for maintaining an exception process that authorizes and documents all exceptions; and maintain a repository of all exceptions. Act in a leadership role for all information security related audit work (internal & external). Coordinate with auditors and other IT and non-IT personnel in the execution of audits. Participate as a cybersecurity subject matter expert for all projects, including the evaluation and recommendation of technical controls, and reviewing and recommending security protections to be included in contracts and other agreements. Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action. Conduct cybersecurity vulnerability testing and risk analysis. Maintain relationships with local, state, and federal law enforcement and other related government agencies to ensure that the organization is prepared for effective incident response. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager of IT Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in information security, management information systems, information technology, or a closely related field. Three (3) years of experience in a cybersecurity role contributing to information security programs and initiatives. PREFERRED QUALIFICATIONS: Certified CISSP, CISM, GSE, or other relevant security certifications. Experience monitoring compliance with information security standards, such as NIST Cybersecurity Framework, CIS Critical Security Controls, PCI-DSS, or ISO 27000. Hands-on experience installing and administering security systems and tools, including firewalls, IDS/IPS, SIEM, manage antivirus/antimalware, patch management, log analyzers, network tracers, vulnerability scanners, and centralized policies. Strong knowledge in the following areas: Cloud Security, Identity and Access Management, Application Whitelisting, Threat and Vulnerability Management, Data Loss Prevention, and operating systems security for Windows and Linux environments. Expert level technical and operational understanding of TCP/IP and security protocols, network defense, and security related technologies including encryption, VPNs, firewalls, proxy services, and IDS/IPS, Windows Active Directory, VMware Strong working understanding and knowledge of Windows and Linux Operating Systems Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management. Two (2) or more years of project management experience with technology projects. Excellent verbal, written, organizational, presentation, and interpersonal communications skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, April 21, 2024, for first cutoff and May 5, 2024 for final cutoff . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Senior Financial Analyst EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Accounting / Treasury APPLICATION DEADLINE: Sunday, April 14, 2024 (1 st cutoff Sunday, March 17, 2024) PAY RANGE: $1,913.67 - $2,870.51 weekly ($99,511.00- $ 149,267.00 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Senior Financial Analyst performs complex budget, administrative, and financial analysis for the Finance Treasury and Administration Division along with design, implementing, and analyzing management reports. This position is also responsible for undertaking assignments and projects as required. EXAMPLES OF ESSENTIAL FUNCTIONS: Performs complex analysis (alone and in teams), using historical and projected financial information to assist in maintaining adequate funding levels for both Capital and Operational needs within the constraint of varying revenue scenarios to arrive at optimum cost of capital for the organization. Evaluate options and alternatives using above analysis to provide recommendations. Work with Manager, Debt and Investments and portfolio managers to place cash where needed to maintain safety, liquidity, and adequate yield as it pertains to risk, and in the context of changing capital needs. Develop and/or assist in the creation or improvement of various financial and forecasting models. Performs scenario analysis given various financial and operational inputs. Prepares financial forecasts. Research historical data and prepares written Staff reports and PowerPoint presentation. Track and confirm accumulation of funds for semi-annual payments on all debt. Work in ensuring that arbitrage and all annual state and federal reporting requirements are maintained for all debt. Work with Manager of Debt and Investments In forming teams to issue debt as needed, Teams to include Municipal Advisors, Legal Counsel (issuance and disclosure), Underwriters, and will involve requests for quotes from various firms. Assist consultants and management in developing models to analyze fuel hedging strategies, various debt issuance scenarios, and interest earnings projections and execute the day-to-day functions the debt/investment programs following current policies and procedures under the guidance and direction of both the Director of Treasury and /or the Manager of Debt and Investment. Work in reviewing monthly board reports for possible errors, tracking changing legislative environment (with assistance of portfolio managers and consultants to identify timing of needed updates. Assist in preparation of debt and investment portions of the San Mateo County Transit District, (SamTrans), Peninsula Corridor Joint Powers Board (JPB) and the San Mateo County Transportation Authority (TA) annual operating budgets and financial statements. EXAMPLES OF DUTIES: Interacts with staff at all organization levels, representatives from organizations and groups, and the public to provide or receive necessary information for a range of activities. Provides financial analysis and support on special projects and other assignments as required. Special projects underway and currently ongoing include integrating automation wherever possible to avoid unnecessary manual entries of activities wherever possible. Projects to include integration of dashboard reporting using data in PeopleSoft, possibly using Tableau or other source. Other projects to be determined. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the general supervision of the Manager, Debt and Investments, who establishes goals and objectives, monitors and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: A bachelor's degree in business administration, Economics, or closely related field plus the following: At least three (3) years full-time increasingly responsible experience in portfolio management (fixed income preferred), trading securities (or currency), and/or Municipal Debt Management. Three years of experience to include forecasting or modeling and financial analysis. PREFERRED QUALIFICATIONS: Ability to accurately analyze and evaluate data and draw conclusions. Experience in computerized accounting systems (PeopleSoft preferred) Proficiency in Clearwater and Bloomberg (or comparable systems). Familiar with Requests for Proposals/Qualifications processes. Proficient in the use of Microsoft Office Suite of applications including Word, Excel, and PowerPoint. Able to prioritize work to affect an orderly flow of accurate information within the Finance and Administration Division and to other Divisions and Offices of the District. Strong written and verbal communication skills. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, March 17, 2024, for first cutoff and April 14, 2024 for final cutoff . A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Grants APPLICATION DEADLINE: The first application review date is March 24, 2024 PAY RANGE: $2,342.15 - $3,513.23 weekly ($121,792 - $ 182,688 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The Manager, Grants & Fund Programming is responsible for developing short and long-range bus and rail capital/operating program funding strategies. The Manager, Grants & Funding Programming will manage the development of a robust transportation grant program to support projects, programs, and services; serve as the agency representative on local and regional fund programming forums; and provide expert advice on funding and grant matters for SamTrans, the Peninsula Corridor Joint Powers Board (PCJPB) and Transit Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Manage department functions including developing capital programs; writing grant applications; obtaining/administering grants for funded projects and programs; and ensure that sufficient resources are available to carry out the duties of the department. Responsible for the development of short and long-range funding strategies for the transit agencies’ capital and operational funding needs; help manage the development of capital programs; and pursue external funding to support such programs. Coordinate within the Finance Division to evaluate the need for and securing any necessary short, medium or long-term financial instruments to assist in the delivery of projects and programs. Oversee reporting to federal, state, and regional grant funding agencies, and respond to any inquiries or compliance audits from these agencies. Ensure the agencies’ compliance with federal, state, and local regulations associated with all levels of funding source requirements. Supervise staff. Hire, mentor and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. EXAMPLES OF DUTIES: Advocate for the agencies in the regional transportation fund programming process, including development of necessary agreements pertaining to the acquisition of funding. Develop and present written and oral reports on issues involved in regional transportation funding. Review grant expenditures and project status to ensure proper implementation of funds from grant agencies. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION: Works under the general supervision of the Director, Grants and Fund Management, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS: Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in Transportation/Urban Planning, Economics, Public or Business Administration, Political Science or related field. Five (5) years of full-time progressively responsible transportation planning or transportation/transit grants program experience. Three (3) years of this experience must include: Transportation capital improvement plan management, fund programming, or grant program development. Two (2) years of supervisory experience managing professional planning or analytical staff. PREFERRED QUALIFICATIONS: Effective oral and written communication skills. Ability to make presentations before various boards and/or committees in an effective and concise manner. Experience with transportation grant processes including accounting and financial reporting. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com. SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
Bus Operations Information SamTrans operates 76 bus routes throughout San Mateo County and into parts of San Francisco and Palo Alto. The Bus Operator safely transports passengers along assigned routes, making designated stops. Bus Operator Job Summary The Bus Operator is a full-time, hourly and deemed to be a Safety Sensitive position. The work location is either in South San Francisco, CA and/or San Carlos, CA. The work schedule is determined by seniority, therefore, it will include: Days, Swing shifts, evenings, weekends, and holidays. MINIMUM QUALIFICATIONS No previous Bus Operator or commercial driving experience required . We will provide paid training consisting of both classroom and behind-the-wheel instruction. Come drive with us, all you need is the following: High school diploma or equivalent. One year of fulltime customer service or public contact experience. A valid Class "C" California Driver's License with two years of continuous good driving record. Other Requirements : Must be able to obtain and present a Class "B" Commercial Driving Permit (with Passenger and Air Brakes Endorsements) on the first day of employment. Successful in the pre-employment process. Must be able to operate and clearly communicate over District radio communications system. Must have effective written and verbal communication skills. Must meet the Samtrans' good driving record at the time of application. SELECTION PROCESS MAY INCLUDE: 1.) Application will be screened for minimum qualifications and completeness. Include the submission of the supplemental questionnaire. 2.) Email invitation will be sent to those that are continuing in the selection process. The process can include structured panel intervew, and fit test. DMV Record Check Review of your K4 (driving record) from the DMV to determine if you meet the “Good Driving” record standard set by SamTrans. You may be disqualified or rejected for one of several reasons. Your DMV record may not meet District driving standards If you have more than 3 moving violations in the last 5 years If you have an at-fault accident in the last 5 years If your license was suspended for moving violations If you have violations such as reckless driving or DUI within the last 7 years If your DMV record shows a pattern of irresponsible driving or repeat offenses, even if violations do not fall within the automatically disqualifying time limit Panel Interview If qualified, you will be scheduled for a 20 minute oral interview with a panel consisting of three individuals Assessment of your oral communication skills and other required competencies are deemed critical to be a high quality Bus Operator for the District Fit Test Assessment of physical condition in one of our buses to determine your ability to operate the vehicles and equipment. 3.) Conditional Job Offer and Pre-Employment Process Upon acceptance of a conditional offer, you will proceed to the following steps: Criminal background and Employment/Education reference checks Schedule for Medical Examination and Drug & Alcohol assessments License/Permit - You must obtain your Class B permit with Passenger & Airbrakes endorsements; if you have a class A license, you must obtain a Passenger endorsement Department of Transportation (DOT) Drug & Alcohol history check You must pass each step to be eligible for a conditional offer for a position as a Bus Operator Trainee. The Bus Operator position is considered to be a safety-sensitive position by the U.S. Department of Transportation. All Bus Operators must participate in the District's drug and alcohol testing program. The District is a drug and alcohol-free work place. Any candidate who fails the pre-employment drug test will not be eligible to continue in the employment process. PAY RANGE Training Program A Bus Operator Trainee is required to attend classroom and behind-the-wheel training for up to a 10 week period, five days a week, at a pay rate of $27.00/hour . Bus Operator Salary Schedule When trainees successfully complete the District's training program, they advance to a full-time Bus Operator position and their pay rate is increased. Completion of training thru 6th month - $29.00/hourly Beginning 7th mo thru 12th month - $30.93/hourly Beginning 13th mo thru 18th month - $32.86/hourly Beginning 19th mo thru 24th month - $34.78/hourly Beginning 25th mo thru 30th month - $36.72/hourly Beginning 31st month - $38.65/hourly CURRENT EMPLOYMENT BENEFITS SamTrans has an excellent compensation and benefits package. Below are the highlights of our benefits. For more details informations, please visit: https://www.samtrans.com/about-samtrans/jobs/DriveWithUs Retirement and Pension Plan Our employees are eligible for both Social Security Benefits and CalPERS Pension Plan. Including lifetime medical benefits upon retirement. https://www.calpers.ca.gov/ California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation up to the CalPERS compensation limits New Members - 2% @ 62 benefit formula, 3 year average of highest compensation up to the PEPRA compensation limits Cafeteria Health Plans District paid 100% premium coverage for Employee’s Dental, Vision and Group Life insurance. Medical Plans (Selection include Anthem, Blue Shield, HealthNet Smart, Kaiser, PERS Platinum and PERS Gold) Dental Care (Delta Dental) Vision Care (VSP) Life Insurance (Group Life Insurance and Optional Life Insurance) State Disability Workers Compensation Additional Fringe Benefits Bus Pass for Employee and eligible dependent 457 Deferred Compensation Plan Flexible Spending Accounts (eligible Health and Dependent Care Expenses) Education Assistance and Tuition Reimbursement Programs (College Education and Professional Training/Certifications) Employee Assistance Program (EAP) Computer Purchase Loan Program Credit Union (San Mateo Credit Union) Holidays and Paid-Time-Off (PTO) District recognized Holidays (7) Floating Holidays Accrued PTO Equal Employment Opportunity The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for accommodation, please call (650)508-6308. SamTrans' is an Affirmative Action/Equal Opportunity Employer. Minorities, women, persons with disabilities, veterans and disabled veterans are encouraged to apply.
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT San Mateo, CA, United States
Mar 08, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. * The Utility Worker position initiates a fostering career in the Maintenance Department. A motivated Utility Worker has the chance to become a journeyed mechanic with the district. With appropriate experience and knowledge this journey starts at the entry level Mechanic C, then can progress to the intermediate Mechanic B position, and finally can arrive at the journey level Mechanic A. DIVISION Bus (Maintenance) EMPLOYMENT TYPE Non-exempt/Safety-Sensitive/ATU Local 1574 * The Utility Worker position initiates a fostering career in the Maintenance Department. A motivated Utility Worker has the chance to become a journeyed mechanic with the district. With appropriate experience and knowledge this journey starts at the entry level Mechanic C, then can progress to the intermediate Mechanic B position, and finally can arrive at the journey level Mechanic A. APPLICATION DEADLINE Continuous Recruitment (Open until filled) JOB SUMMARY The Utility Worker reports to the Utility Maintenance Supervisor and is responsible for safely cleaning, maintaining, and servicing all transit vehicles and maintenance facilities for the San Mateo County Transit District (SamTrans). MINIMUM QUALIFICATIONS Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to: Experience in the daily servicing and cleaning of transit equipment is preferred. Must be able to obtain and present a Class “B” Commercial Driving Permit (with Passenger Transport Endorsement and Air Brakes) on the first day of employment. PREFERRED QUALIFICATIONS: Ability to work outdoors in all weather conditions. Must possess a valid Class C California Driver’s license with a safe driving record. ESSENTIAL FUNCTIONS AND DUTIES Perform cleaning and washing of exterior, undercarriage, and interior buses. Perform fueling and check fluid levels (i.e. coolant, engine and transmission oil) before transit vehicles go into service. Safely drive and park buses and other district vehicles on and off operating bases. Inspect district vehicles during servicing and report defects and damages to Mechanic or Supervisor. Assist mechanics with minor repairs and adjustments for heavy-duty diesel vehicles. EXAMPLES OF DUTIES: Cleaning duties includes sweeping, mopping of floors and vacuuming of seats and upholstery using cleaning equipment. Dust and wash windows, mirrors, interior glass, window casing and tracks, blinds, ledges and overhead compartments. Clean areas other than vehicles including maintenance facilities. Follow company policy and California Occupational Safety Health Administration (OSHA) safety regulations. Properly clean and maintain equipment and work areas. Document service information in vehicle service records. Work schedule may consist different shifts including nights, weekends, and holidays at any of two District operated facilities (North Base - South San Francisco and South Base - San Carlos). Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, District property, and the public from injury or harm. Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. How To Apply To apply, please visit the www.samtrans.com/about-samtrans/jobs . This is a continuous recruitment until filled. C omplete an online employment application. A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. SELECTION PROCESS MAY INCLUDE: The selection process may consist of an evaluation of the applicant’s qualifications, panel interview, practical exercise and/or internal Department interviews. Upon completion of the selection process, an offer of employment may be conditionally based upon the successful completion of employment and education verification and criminal background check. PAY RANGE $23.61/hour - $31.47/hour (in accordance to CBA) CURRENT EMPLOYMENT BENEFITS For additional information on SamTrans benefits, please visit, www.samtrans.com/about-samtrans/jobs Holidays : Seven paid holidays, plus up to four floating holidays per year Paid Time Off : Up to 21 days (PTO) per year (in accordance to CBA) Cafeteria Plans : Medical, dental, vision care, group life insurance and more Retention Bonus: $4,000 retenion bonus Transportation : Free Bus Transportation for employees and qualified dependents Pension : Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation
San Mateo County Transit District (SamTrans) San Carlos, CA, USA
Mar 05, 2024
Full Time
EXAMPLES OF ESSENTIAL FUNCTIONS: Design, plan and implement recruitment strategies and programs for professional, technical, managerial, administrative, and bargaining unit positions. Ensure that employment laws, union agreements, compensation, policies, and fair and consistent employment practices are followed. Consult with hiring managers to obtain input on recruitment needs, selection method, and examination content. Research and develop recruitment sources appropriate to the job posting and consistent with Equal Employment Opportunity (EEO) practices. EXAMPLES OF DUTIES : Collaborate with hiring managers to develop and update position descriptions, identify essential functions and duties, establish minimum qualifications, and develop interview questions.  Create job opportunity announcements. Work with an advertising agency to place recruitment outreach. Utilize social media (e.g. LinkedIn) and resume databases to source candidates that match skill sets required for job opportunities. Screen resumes and applications for completeness and qualifications.  Coordinate and administer skills testing (written and practical). Coordinate background checks for all candidates and pre-employment medical examinations and drug testing examinations for safety-sensitive employees.  Coordinate and facilitate the panel interview process. Assist with training of interview panelists to ensure fair and consistent recruitment and selection process. Create job offer recommendations and make offers of employment to successful candidates. Inform unsuccessful candidates of the selection outcome. Update and maintain the applicant tracking system and provide functional support to users.  Assist with the administration of temporary staffing program. Perform all job duties and responsibilities in a safe manner to protect yourself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned.
San Mateo County Transit District (SamTrans) San Carlos, CA, USA
Mar 05, 2024
Full Time
EXAMPLES OF ESSENTIAL FUNCTIONS: Manage the development and implementation of and provide support for business applications, integrations, interfaces, and utilities. (e.g., transit scheduling and daily operations management application for the public transit industry.). Key contributor and driver in the deployment approach, including planning and execution, data conversion approach, script development and execution, warranty period, and solution transition to the platform's operational context. Acts as technical team leader and maintains responsibility for analysis, design, and implementation of projects as assigned, including complex and highly specialized applications. Collaborate with internal customers and consultants to define the business requirements, scope definition, and project timelines. Successfully drives designs and solutions through enterprise processes and governance to ensure compliant, secure, and supportable solutions. Participate in new release feature and functionality reviews to provide ongoing technical guidance and support (including database administrators, analysts, and system support staff). Participates in the evaluation, configuration, implementation, and integration of commercial off-the-shelf (COTS) software.  EXAMPLES OF DUTIES: Function as a central point of contact for Business users, SamTrans IT support, and software vendors. Act as a key technology player in the strategic management of daily operations and the evolution of Transit Scheduling & Transit Asset Management Applications. Provide strategic leadership in identifying and prioritizing the evolution of the Transit Applications. (Hastus, Trapeze, Spear, GIS, etc.).Lead discussion and assist in making decisions on application data relationships required for managing the integrity of data representing the transit service network. Steer the business community in achieving digital transformation and streamline their operations towards productive/optimal workflow practices within and across multiple user groups. Manage enterprise resource planning (ERP) systems, fare collection systems, inventory management systems, and scheduling systems. Identify and lead the implementation of new and creative solutions that are compatible with current and future technologies by implementing solutions in a cost-effective manner.  Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned.
San Mateo County Transit District South San Francisco, CA, USA
Mar 05, 2024
Full Time
EXAMPLES OF ESSENTIAL FUNCTIONS : Assist with ensuring operating schedules meet service needs, are in compliance with the local, and state regulations, safety practices and programs, and the Collective Bargaining Agreement (CBA). Oversee investigations of complaints by the public regarding fixed route bus service. Assist in the development of standard operating procedures for bus transportation services. Coordinate bus transportation activities with Maintenance, Scheduling, Training, Human Resources, Communications, and other departments. Assist with the supervision of represented and administrative staff in accordance with the CBA, and the Personnel Policies and Procedures Manual. EXAMPLES OF DUTIES : Assist in the preparation of runbooks for bus operations, which includes operating schedules and fleet availability, in accordance with the CBA. Ensures issues raised by the public are promptly addressed, and dispositions administered in a timely manner. Conduct accident and incident investigations involving Bus Operators and staff who operate revenue service vehicles. Review preventability reports and recommend corrective action. May participate in arbitrations and other legal proceedings. Assist with scheduling federally mandated drug and alcohol tests. Assist with scheduling required training and other training for assigned staff. Assist in administering the Attendance Control, Reasonable Accommodation, and Leave of Absence Programs. Serve as a SamTrans representative to local schools, the community, and customers for quality provision of transportation services, and to address and resolve service-related issues. Serve as a member of the Accident Review process. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION :   Work under the general supervision of the Manager, Bus Transportation, who establishes goals and objectives and evaluates performance.
San Mateo County Transit District San Carlos, CA, USA
Mar 05, 2024
Full Time
EXAMPLES OF ESSENTIAL FUNCTIONS : Install, monitor, maintain, and performance tune production databases while ensuring high levels of data availability. Develop, implement, and oversee database policies and procedures to ensure the integrity and availability of databases and their accompanying software. Provides development and operational support for Oracle and MS SQL database systems. Provides technical consulting to departments in the implementation of critical business applications. Provide technical assistance to selected vendors in the implementation of new integrated applications. Help train departmental users in the use of Relational Data Base Management System (RDMS) tools and applications. Modify, test, and document forms, reports, and/or interface linkages as required. Manages the design and development of databases and related master files. Oversees contributions by Systems, Operations, and Technical Support to develop and improve databases and master files. Plans dataflows for new or revised databases, mapping out the 'conceptual design' for planned databases. Backups and Recovery. Support Disaster Recovery. EXAMPLES OF DUTIES : Guarantees the performance integrity and quality of databases. Administer and support data replication to remote databases as required. Administer and control database objects, including procedures, links, indices, etc. Managers access permissions and privileges. Writes database documentation, including data standards, procedures, and definitions for the data dictionary ('metadata'). Develop, test, implement, and document backup and recovery processes and procedures. Monitor database status and tune performance. Manage Middleware platforms. Manage Cloud systems. Manage the installation and test of Oracle and/or MS SQL RDBMS and/or application updates, patches, application software releases, etc. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Works under the supervision of the Manager, IT Technology and Telecommunications, who establishes goals and objectives and evaluates performance.
CalTrain San Carlos, CA, USA
Mar 05, 2024
Full Time
The Cybersecurity Analyst reports to the Manager, Network Engineering, and is responsible for the oversight and implementation of the Districts rail network infrastructure and provides technical and engineering design support for complex cross-functional network and cybersecurity projects within the District. Manages and develops connectivity solutions utilizing the district’s fiber optic infrastructure; develops and implements standards and procedures for the District’s PTC, PCEP, and other rail network systems; develops security policy, compliance and design strategy for the security of the District’s enterprise network and systems; works to improve the security posture of district owned sites & facilities, as well as develop threat modeling, coordination of application security requirements, and strategic application security remediation using a wide variety of hardware and software tools. ESSENTIAL FUNCTIONS&DUTY   Lead the security compliance efforts and conduct periodic audits, regular penetration testing, and remediation in accordance with TSA, DHS, and CISA requirements. Take charge ensuring data security, mitigating cyber security risks, and safeguarding SMCTD's computer networks, Operations (Train) Network and related systems against security intrusions. Responsible for coordinating and managing SMCTD's cyber security activities, upgrade cyber security measures and controls and actively combat security intrusions. Plans, analyzes, and implements system security measures and controls related to SMCTD's computer networks and other technology systems. Aligns information security activities with business risk priorities through prioritization of security risk and mitigation activities. Research and resolve sensitive and confidential data security issues and provide leadership or technical assistance in projects involving protection of confidential data against unauthorized access. Provide hands-on support for a broad spectrum of technologies, including security software running on Windows and Linux systems, network devices, virtual machines, Cloud Infrastructure as well as software-as-service (SaaS) services. Collaborate with internal and external stakeholders in implementing and supporting technical projects, and for operational support of production platforms. Researches and evaluates new technologies and cybersecurity management tools; develop and deliver training materials such as online OT cybersecurity awareness training and provide accurate and prompt status reports as required EXAMPLES OF DUTIES Develops, implements, and monitors a strategic, comprehensive information security program to ensure appropriate levels of confidentiality, integrity, availability, safety, privacy, and recovery of information assets owned, controlled, or/and processed by the organization. Identifies, evaluates, and reports on cybersecurity risk related to assets. Performs an inventory of information assets, maintains the asset repository; manages the data classification project. Ensures organizational compliance in accordance with agency information security policies, standards, and procedures; responsible for the exception process, authorizes and documents all exceptions, and maintains a repository of all exceptions. Manages systems and network security and remote access methodologies such as Firewalls, IDS/IPS, VPN, and MFA. Perform packet analysis using tools such as NMAP, Ethereal a Wireshark; review device logs, provide event correlation, and forensic analysis; conducts regular vulnerability scanning and recommends remediation steps Reviews annually and coordinates any changes to the Incident Response Plan and the overall IT Security Policies/Standards. Responsible for oversight compliance with PCI Compliance and regulations. (Includes conduct annual PCI compliance exercise, security patching process and validation). Acts as a Focal point for all information security related audit work (internal & external). Coordinates with auditors in the execution of audits. Develops a strategy for handling audits and external assessment processes for relevant regulations. Maintain relationships with local, state, and federal law enforcement and other related government agencies to ensure that the organization maintains a strong security posture and is kept well-abreast of the relevant threats identified by these agencies. Provides support and consulting to the Executive Officer, IT while staying current on relevant security regulations, laws, and technologies. Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm.  Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Provide 24/7 on-call construction and maintenance support. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees and the public from injury or harm.  Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned.
Caltrain San Carlos, CA, USA
Mar 05, 2024
Full Time
EXAMPLES OF ESSENTIAL FUNCTIONS:    Manage all phases of the Records Management (RM) process in compliance with applicable local, state, and federal laws, rules, regulations, and policies governing Rail Development RM. Develop and maintain RM and content management systems, including design, development and implementation of industry-standard applications and processes. Leads the transformation of Rail RM processes to an electronic repository system. Develop annual budget in support of upcoming RM plans, projects, and contracts. Review and report on operating budget to Rail leadership. Performs as a subject matter expert and advisor to leadership and project management on adequacy of documentation, creation, and management of Rail records. Facilitate communications among departments in matters relating to records/information assets and the management of risks to those assets. Overall responsibility includes but not limited to document management of Rail Development projects, development, document control functions, operational requirements, and legislative updates. Supervise staff. Hire, mentor, and take appropriate corrective and/or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance.   EXAMPLES OF DUTIES:    Plans, organizes, directs, reviews, coordinates, and establishes controls for Rail Development records and activities. Coordinates with rail program managers to ensure records creation, maintenance, use, and disposition are in accordance with the Federal Records Act. Promotes effective RM throughout Rail Development. Provide guidance and administration on a wide variety of record management functions, provide timely updates and training on RM principles and requirements. Develops metrics and KPIs to measure success of the RM Function. Formulates and oversees the implementation of policy and guidance for record-keeping in accordance with Rail Development’s strategic plan, government mandates for all electronic and non-electronic records, and appropriate information management standards. Works closely and proactively with legal counsel within Rail to ensure that records/information assets are managed to ensure government accountability, protect the interests of the public, and mitigates records-related litigation risks. Participates in capital planning process for all major information systems to ensure that RM functionality is included in system design. Advises program managers and IT managers on metadata requirements necessary to achieve this functionality. Works with the CIO to build RM functionality into the enterprise architecture and to assist with the deployment and implementation of any RM systems within Rail Development.  Interface with government, public and transit agencies when required. Evaluate job performance of staff including professional development through the identification of on-the-job training and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Perform other duties as assigned.
San Mateo County Transit District 1250 San Carlos Ave, San Carlos, CA 94070, USA
Mar 05, 2024
Full Time
MINIMUM QUALIFICATIONS Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited   to: Bachelor’s degree in Planning, Civil Engineering, Public Administration, or a related field. Seven (7) years full-time progressively responsible experience in civil project delivery, construction management, or public works project management experience. Four (4) years of experience in supervising professional and technical staff. Knowledge of Caltrans project delivery process. Must possess a valid California driver’s license with a safe driving record. PREFERRED   QUALIFICATIONS Registered professional civil engineer in the State of California. Familiar with principles of transportation planning, engineering, and project delivery.  Effective oral and written communication skills. ESSENTIAL FUNCTIONS AND DUTIES Oversee the management and delivery of transportation capital projects and programs through environmental clearance, design, and construction/ implementation.    Direct technical assistance efforts provided to local jurisdictions for TA funded projects.  Monitor and track project delivery status and provide guidance and direction to Project Managers to resolve project issues. Develop and maintain capital delivery project best practice processes and procedures. Provide staff support to the San Mateo County Express Lanes Joint Powers Authority (SMCEL-JPA) related to the operation and maintenance of the US 101 Express Lanes in San Mateo County.  Establish relationships and direct coordination and collaboration with stakeholders, including but not limited to local jurisdictions, the California Department of Transportation, the City/County Association of Governments of San Mateo County, and the Metropolitan Transportation Commission.  Act as a member of Change Management Boards and represent the TA on technical advisory committees overseeing the development or construction of large transportation projects funded by the TA, such as Caltrain Electrification and Caltrain grade separations. Provide technical support on TA-led planning and policy efforts, collaborating on grant/funding strategies, and developing multi-modal projects.  Supervise staff.  Hire, mentor, and take appropriate corrective and/or disciplinary action.  Ensure EEO and affirmative action policies and procedures are followed.  Coordinate staff training and professional development, establish performance objectives, monitor and evaluate employee performance. EXAMPLES OF DUTIES Develop scopes of work and associated cost and schedule estimates for a wide variety of project development deliverables (.e.g., project initiation documents, environmental studies, design plans, and construction administration)        Prepare, negotiate, and execute consultant contracts and cooperative agreements with external agencies.    Oversee project controls activities, including  developing progress reports for capital projects.  Represent the TA in coordination meetings with Caltrans and local jurisdictions. Evaluate job performance of staff, including professional development through the identification of on-the-job and other professional development opportunities. HOW TO APPLY To apply, please visit the   https://www.samtrans.com/jobs .   Complete an online employment application by 11:59 p.m. on   Sunday, May 14, 2023.   A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at (650) 508-6308 or email written request to   recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. SELECTION PROCESS MAY INCLUDE The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. PAY RANGE $3,171.29 - $4,757.00 weekly ($164,907 - $247,361 estimated annual) CURRENT EMPLOYMENT BENEFITS For additional information on SamTrans benefits, please visit,   https://www.samtrans.com/jobs   Holidays:         Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time   Off:            Up to 26 days per   year Cafeteria Plans:          Medical, dental, vision care, group life insurance and more   Transportation:            Free Bus Transportation for employees and qualified dependents Work   Location:       Select positions are eligible to work remote up to 50% of the   time Pension:                      Social Security and California Public Employees Retirement Systems   (CalPERS) Classic Members – 2% @ 60 benefit formula, 3 year average of highest   compensation New Members – 2% @ 62 benefit formula, 3 year average of highest   compensation