City of Ann Arbor

The City of Ann Arbor is committed to providing excellent municipal services that enhance the quality of life for all through the intelligent use of resources while valuing an open environment that fosters fair, sensitive, and respectful treatment of all employees and the community served.

Our core strengths are the knowledge, experience and commitment of each employee, which in turn has a direct impact on our organization and the City.

Ann Arbor has 119,000 residents, spans 28.82 square miles and is frequently recognized as a foremost place to live, learn, work, thrive and visit. The city's mission is to deliver exceptional services that sustain and enhance a vibrant, safe and diverse community. 

City staff's mission is to deliver exceptional services that sustain and enhance a vibrant, safe, and diverse community.  In our efforts to provide the core functions of government, we have integrated the following goals into each service area:



  • We will deliver exceptional service to the public.
  • We will support and enable sustainable economic development.
  • We will protect and ensure the financial health of your City assets.
  • We will integrate external engagement into what we do, operating openly and transparently.
  • We will leverage information technology to increase the efficiencies and effectiveness of our work.
  • We will strengthen human capital by recruiting, developing, and retaining exceptional City staff.

These goals form the basis of our Organizational Strategic Plan, and are supported by the following core values of our community:

  • We are accountable to the public we serve.
  • We committed to the pursuit of excellence in all of our endeavors.
  • We value our integrity and are completely trustworthy.
  • We are proper stewards of the public trust and environment.
  • We work as a team on behalf of our community.
  • We ensure that we perform all of operations safely.

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