Valley Metro

MINIMUM QUALIFICATIONS & REQUIREMENTS • Bachelor's degree in Communications, Urban Planning, Public Relations, Public Affairs or related field; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties such as those listed.  • Six (6) years of experience in public involvement, public relations, community affairs, public administration or related position, including at least two (2) years of supervisory experience are required. • Strong communications and organization skills are also important traits of this position. • Valid Arizona driver license Preferred Qualifications • Previous transit or transportation-related experience is desirable. • Bilingual (English/Spanish) Background Investigation: •  Employment is contingent upon the results of a background check.

EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Assists in developing a program and budget to improve the efficiency of the regional transit system; provides interagency coordination; manages capital projects and assists in the implementation of community programs. Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; and, making hiring, termination, and disciplinary recommendations. Manages the Planning Support Services contract; supervises staff who manages these consultant contracts, assuring that tasks are executed, and schedules and budgets are maintained. Implements and assesses plans and processes for planning for capital projects, including transit corridors, facility projects and transit-oriented development. Ensures coordination with capital projects of environmental planning, sustainability programs and engineering. Participates and promotes the development of strategies and policies for land use programs and projects along transit corridors. Manages capital projects to ensure adherence to schedule, budget, quality, and timely delivery. Ensures compliance and coordination with local, state, and federal agencies for agency and community participation programs for projects. Serves as a liaison with member agency staff on transit planning issues and activities. Maintains strong working relationships with stakeholders, Valley Metro member agencies, and other outside agencies. Makes presentations regarding planning activities to Board of Directors, policymakers, member agencies and the community. Coordinates with the Federal Transit Administration on transit planning issues and submittals. Ensures full compliance with federal regulations. Assist with the development of submissions for the Federal Transit Administration's (FTA) Capital Investment Grant (CIG) program. Performs other duties of similar nature and level as assigned. This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Knowledge and Skills: Knowledge of: Management principles and practices. Transit operations. Project management. Project budgets, estimating and related documents. Local, regional, state, and federal agencies, groups and organizations involved in transit planning and development. Laws, codes, regulations, and legal requirements related to public transportation. Related Federal, State and local laws, codes and regulations. Written and verbal communication and presentation skills. Knowledge of federal, state, and local regulations covering transportation planning, air quality, and environmental concerns. Skill in: Using a computer and related software applications. Monitoring and evaluating contractors' work and the work of assigned staff. Managing projects. Developing and implementing procedures, costs estimates, budgets, records and reports. Responding to changing situations and needs. Interpreting and applying local, state, and federal policies, procedures, laws, and regulations. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Interpreting and applying applicable Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Ability to make oral presentations and to write clear and concise complex reports. Problem-solving skills and good judgment. Ability to plan, organize, and prioritize to manage time effectively, paying close attention to detail. Communicating in order to interact with co-workers, supervisors, management and the general public at a level sufficient to exchange or convey information and to receive work direction. PHYSICAL DEMANDS / WORK ENVIRONMENT Physical Demands: Mobility to work in a typical office setting, use standard office equipment and to drive a motor vehicle to visit work sites; strength and stamina to inspect various construction projects and facilities; vision to read printed materials; and hearing and speech to communicate in person or over the telephone or radio. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Work Environment: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. At construction sites, work with exposure to potential hazards.

The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Plans, organizes, and manages the business office functions and staff providing budget, purchasing, and contract administration support to Valley Metro’s Transportation and Maintenance divisions. Serves as the primary liaison with Valley Metro’s Finance and Procurement Division for budget, accounting, and procurement activities.  Provides technical assistance to the Chief Transportation Officer (CTO) and Chief Maintenance Officer (CMO) in the development of their annual budget requests.   Monitors use of the approved budgets, staffing the CTO and CMO to enable them to manage their divisions’ resources.  Coordinates with Valley Metro’s Budget Department to manage the expenditure plans of the two divisions and to facilitate funding transfers between categories within each division. Manages staff providing purchasing and payment support to the Transportation and Maintenance Divisions.   Including establishing requisitions, developing purchase orders, change orders, and the review of invoices and receivers for the payment of vendors. Valley Metro’s enterprise resources management system, CORE, and its inventory systems.  Supervises the on-site support of procurement activities for the Transportation and Maintenance Divisions. Including facilitating the development of requests for proposals and sole source justifications with transportation and maintenance subject matter experts, the development of independent cost estimates, providing financial analysis in support of bid analysis, contract change order requests, and obtaining vendors' bids for requests for quotes.  Plans, organizes, administers, reviews and evaluations the activities of professional, technical and office administrative staff in assigned areas of responsibility.   Oversees or provides for the selection, training, and professional development of staff.  Develops and directs the implementation of goals, objectives, policies, procedures, and work standards in support of the business office activities.     Develops a variety of written correspondence, board agendas, memoranda, statistical reports, other written materials on behalf of the CTO and CMO.   Works in collaboration with Valley Metro’s Risk Manager to provision light rail vehicle accident cost data.    Performs other duties of similar nature and level as assigned. Knowledge of: Public sector budgeting practices, including budget development, cost forecasting, and expenditure monitoring and reporting;  Principles and use of fund accounting; Computer applications related to the work; Public sector procurement practices including requests for proposals (RFP), requests for information (RFI), requests for quotations (RFQ), invitations for bids (IFB), and sole source justifications; Development of independent cost estimates (ICE); Principles and use of internal financial controls. Supervisory principles and practices. Skill in: Customer service focus; Management skills; Utilizing personal computer software programs affecting assigned work and compiling and preparing spreadsheets and reports;  Communicating business issues to policymakers, executive management, functional managers, and staff; Problem resolution, negotiation, and influencing skills; Cross divisional collaboration and project management; Preparing and communicating informational material for stakeholders;  Communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work. PHYSICAL DEMANDS / WORK ENVIRONMENT Mobility to work in a typical office setting, use standard office equipment, and to drive a motor vehicle to visit work sites and attend meetings; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Valley Metro is an Equal Opportunity Employer

EXAMPLES OF DUTIES /KNOWLEDGE & SKILLS: The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.   Oversees, coordinates, and monitors the implementation of major projects and activities critical to the CEO’s organizational goals.     Drives performance by creating an agency-wide culture of excellence that prioritizes internal and external customer service and by facilitating outstanding collaboration amongst senior management and between divisions.   Creates and operates a reporting system that facilitates the flow of performance and operational information to the CEO from all relevant divisions. Collaborates with the CEO’s Executive Assistant to ensure the objectives for meetings the CEO attends are clear, that preparation is appropriate, and that the CEO is staffed with the materials and information required.    Collaborates with the Manager of Board Initiatives to ensure the quality of reports, memorandums, and communication to the Boards of Directors, member jurisdictions, and other external parties.   Develops and presents written/oral reports and analyses on a wide variety of complex transportation issues; prepares and presents reports, briefings, presentations, and responses for Board meetings; and stays abreast of a variety of public and non-public issues concerning Valley Metro and provides background information to the Boards.    Serves as the CEO’s representative with member jurisdictions and other external agencies, building consensus to accomplish agency goals; prepares and revises requests for information on behalf of the agency for various governmental offices and oversight agencies.   Responsible for the organization’s operating cadence; including facilitation and coordination of Executive Management Team meetings and division performance reviews.   Acts on the CEO’s behalf in providing strategic leadership to the Executive Management Team and between divisions. Partners with the Chief Human Resources Officer to align human resource initiatives with the needs of the agency to build a diverse and inclusive workforce.   Performs other duties of similar nature and level as assigned.  

EXAMPLES OF DUTIES / KNOWLEDGE & SKILLS The tasks below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.   Performs on-site administrative support activities and coordinates various administrative processes and events within the human resources division. Maintains regular attendance and punctuality.   Provides a high level of administrative support to the Human Resources Director and division managers.     Serves as first point of contact in the division for inquires by employees, applicants, and the public; processes employee requests and provides relevant information.   Proofreads and checks documents and other materials for accuracy, completeness, and compliance with departmental policies and regulations.    Organizes meeting logistics for managers including special events and other division projects; ensures that communication and all necessary materials are prepared in advance and details are provided to all meeting attendees.    Assists in new-hire onboarding setup, including but not limited to creating ID badges, preparing new-hire checklists, establishing personnel folders, compiling orientation materials, and sending out Agency notices.   Maintains personnel files, forms, documentation, and information, including hardcopy and electronic documentation; participates in the records retention and maintenance functions by receiving, verifying, organizing, and processing documents.   Provides administrative support with recruitment activities including placements of job advertisements and coordination and scheduling of candidate interviews.     Reconciles division procurement card purchases, coordinates the purchase of supplies, initiates purchase requests within the purchasing system, and receives goods and services within the purchasing system.   Ensures conference rooms, kitchen, and other shared space on the division floor are kept clean and organized in conjunction with other administrative assistants. May cover on rotation basis for front-desk reception.   Performs other duties of similar nature and level as assigned.   Knowledge of: Correct business English, including spelling, grammar, and punctuation. Customer Service principles. Standard office practices and procedures, including filing and the operation of standard office equipment. Standard office computer software (Microsoft Office products, Word, Outlook, Excel, PowerPoint, Adobe). Record keeping principles and practices.   Skill in: Providing excellent customer service. Maintaining electronic databases. Prepares a variety of business correspondence and reports. Operates office equipment, including computers and associated software, copier. Prioritizing work and completing tasks in a timely manner. Schedules and coordinates meetings and events. Handles confidential information with discretion. Provides customer service. Establishes and maintains effective work relationships with staff, coworkers and the public. Performs multiple tasks simultaneously. Maintains a variety of records, files, and documents. Contributes effectively to the accomplishment of the team or work unit goals, objectives, and activities. PHYSICAL DEMANDS / WORK ENVIRONMENT Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. May be required to drive a motor vehicle to drive to other Valley Metro local business sites. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.   Valley Metro is an Equal Opportunity/Affirmative Action Employer.