168 jobs found in sacramento

The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. The Child Support Program Manager, under general direction, directs and manages staff responsible for performing child support tasks involving establishment, collection, and distribution of child support and medical support within the Sacramento County Department of Child Support Services. Watch to Explore your career with purpose Examples of Knowledge and Abilities Knowledge of Principles and practices of management and organizational theory, including planning, organizational design, business finance, business development, project management, and organizational effectiveness Principles and practices of supervision, discipline, leadership, mentoring, and training Applicable federal, state, and local laws, codes, and regulations Operational characteristics, services, and activities of assigned programs and functions Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment Specific procedures, rules, laws, and methodologies pertaining to child support services operations Basic budget preparation and control Techniques of interviewing and investigation to obtain information for child support cases Methods of automated and archival debt collection Resources available to locate individuals Court procedures Techniques of identifying and presenting evidence in court regarding child support cases Services of legal process English grammar, punctuation, spelling, and usage Ability to Select, supervise, train, and evaluate staff Plan, coordinate, assign, and review the work of subordinate staff Investigate and resolve disciplinary issues Work independently, prioritize work, coordinate activities and meet critical deadlines Develop, monitor and interpret budgets and other financial documents Plan, manage, and complete complex work assignments Develop and maintain cooperative, effective working relationships with others Communicate clearly and concisely, both verbally and in writing Interpret and apply applicable federal, state, and local laws, codes, and regulations Apply customer service skills, including the identification of customer needs and follow up to ensure customer commitments have been met Interpret and summarize a variety of data and information Exercise discretion and maintain confidentiality of information Prepare and analyze financial and statistical data Keep accurate notes and records of activities Read and understand legal codes and cases Gather, assemble, analyze, and evaluate facts and evidence Obtain personal, financial, and other sensitive information through interviews Evaluate situations and people accurately and adopt effective courses of action Testify in court in a direct, clear, and concise manner Employment Qualifications Minimum Qualifications Either: 1. One year of full-time, paid experience performing duties equivalent to the County of Sacramento class of Child Support Program Planner. Or: 2. Two years of full-time, paid experience in a county child support program including full supervisory responsibilities for one or more work units such as case establishment, case initiation, public services, enforcement, or support services. Or: 3. Two years of full-time, paid supervisory experience in one of the following areas: criminal justice (such as law enforcement, legal office, or court of law), health and human services, or collections. Note: For patterns 2 or 3, a Bachelor's degree from an accredited college or university may substitute for one year of the required experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks : The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement : A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Working Conditions : Some positions in this class require the incumbent to: Work outside of normal business hours. Travel within the state for business or training needs. Probationary Period The probationary period for this classification is twelve(12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application online by 5:00 PM on the final filing date of September 12, 2019 . Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the final filing date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final filing date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the final filing date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the final filing date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the final filing date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Closing Date/Time: 9/12/2019 5:00 PM Pacific

THE POSITION Under general direction, the Senior Personnel Analyst performs advanced journey level professional personnel work in the development, implementation, and administration of the City's personnel programs including, but not limited to:, recruitment, selection, classification, salary administration, benefits administration, training, career development, retirement, organizational development, and inclusion programs. The Senior Personnel Analyst; consults with and advises management on a variety of complex matters. IDEAL CANDIDATE STATEMENT The ideal candidate for this position is an effective supervisor with a working knowledge of human resources subject matters related to recruitment, examinations, classification, and compensation. They are organized and have strong project management skills, with a focus on innovation and excellent customer service. They demonstrate integrity and a consistent commitment to professional conduct. DISTINGUISHING CHARACTERISTICS This classification is populated with multiple incumbents who apply professional personnel and organizational knowledge and skills to varied and complex personnel issues, projects, and problems. Employees perform the most difficult, advanced-level type of duties assigned to classes within this series, including providing direct supervision over assigned personnel, and completing complex professional analytical work in support of internal and external customers. Incumbents possess detailed knowledge of unit operations, assignments, standards, procedures, and requirements sufficient to independently complete assigned duties and responsibilities; assign and review the work of others for accuracy, completeness, and compliance to established standards; and to coordinate assignments with other units. This classification is distinguished from the lower class of Personnel Analyst in the degree of responsibility and complexity of the work performed. This class is distinguished from the Human Resources Manager in that the latter manages one or more divisions and/or programs. SUPERVISION RECEIVED AND EXERCISED General direction is provided by management staff. Exercises direct supervision over lower level professional, technical, and clerical staff. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Plans, prioritizes, and reviews the work of professional, technical, and clerical staff assigned to support daily operations of the department. Develops schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. Provides direct supervision over professional, technical and clerical staff including assigning, directing, training and evaluating subordinate staff; performs evaluations and recommends discipline. Assists in the development and implementation of goals, objectives, policies, and priorities; evaluates programs and projects and recommends and implements policy and procedure changes to improve effectiveness; plans and reviews the work of professional, technical, and clerical employees in a variety of personnel programs. Plans and coordinates recruitments; determines labor market and length of recruitment; prepares job bulletins and recruitment information; determines and places advertising in appropriate media; coordinates participation in career and job fairs; and reviews and evaluates applications; determines appropriate written, oral, and or performance examination programs; develops, evaluates and validates selection instruments; supervises the administration and scoring of examinations and the establishment of eligible lists. Conducts position classification studies; performs job audits and analyses of individual positions, classes, and series of classes; participates in organizational and staffing studies of City departments; prepares and revises class specifications; prepares study and implementation reports; conducts salary and employee fringe benefit surveys, analyzes data, and recommends adjustments and internal relationships. Participates in the administration of the City retirement and other benefit programs; evaluates program effectiveness and vendor effectiveness; assists in resolving difficult or sensitive problems and serves as intermediary for employees and vendors/providers. Participates in workplace diversity, equal opportunity employment, and inclusion activities; coordinates committees; gathers and compiles statistical information; evaluates effectiveness of programs; recommends and implements program changes; evaluates training needs through surveys, focus groups and other evaluative tools, develops curriculum, selects instructors, markets program; conducts training sessions and workshops; evaluates training feedback and implements changes or enhancements. Participates in meet and confer process as a resource person; works with departments on personnel problems, staffing needs, interpretation of personnel policies and procedures; develops and maintains relationships with agencies, vendors, consultants, and recruitment sources. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. NON- ESSENTIAL DUTIES Perform related duties as required. QUALIFICATIONS Knowledge of: Advanced principles and practices of personnel administration. Principles, methods, and procedures utilized in recruitment and selection, position classification, organization structure, salary administration, benefit administration, training programs, and retirement programs. Test construction, analysis, and evaluation; methodology for determining reliability and validity of written, oral, and performance tests; interviewing practices, screening and examining techniques. Socio-economic, language, and cultural barriers affecting minorities, women, and disadvantaged segments of the community. Methods for developing and evaluating special employment programs. Principles and practices of administering contracts with employee organizations, processing grievances, and dealing with disciplinary matters. Principles of supervision. Applicable Federal and State laws and regulations. Statistical concepts and methods. Principles of effective organization, administration, and management. Technical and analytical report writing. Special needs of diverse populations. Community resources. Computers and computer applications. Skill in: Use of computers and computer applications and software. Ability to: Perform difficult and complex human resources work, ensuring compliance with City policies and procedures, local, state and federal laws and regulations. On a continuous basis, know and understand all aspects of the job. Analyze systems, administrative and management practices and identify opportunities for improvement; analyze situations quickly and objectively, apply appropriate elements of decision-making and determine the proper course of action. Value customers and co-workers through provision of excellent customer service. Consistently apply concepts, laws, methods, techniques, approaches, and other guidelines of professional work in the human resources field. Use initiative and good judgment. Meet deadlines. Plan and review the work of professional, technical and clerical staff. Communicate clearly and concisely, verbally and in writing. Collect, compile, analyze, and interpret information and data. Prioritize and complete professional personnel work in assigned area. Interpret and explain City personnel programs and policies to employees and the public. Effectively promote programs for diversity in the workplace. Secure cooperation of operating officials in accepting and carrying out sound human resources management practices. Train and provide project direction and supervision to other professional, technical and clerical staff. Function under challenging conditions and/or confrontational situations requiring instructing, persuading and motivating people. Obtain and maintain eligibility to handle confidential materials, including medical, financial, and personnel records. EXPERIENCE AND EDUCATION Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Three years of professional-level human resources management experience in the areas of recruitment/selection, classification and compensation, career development, and/or benefit and retirement programs. Experience in a public-sector agency is preferred. -AND- Education/Training : Possession of a Bachelor's degree from an accredited college or university with major coursework in business or public administration, human resources, or closely related field. Substitution: A Master's degree may substitute for one of the three years of experience. Additional qualifying professional-level experience may substitute for the required education on a year-for-year basis. PROOF OF EDUCATION Proof of education such as college transcripts, degrees, or certificates must be submitted to the City of Sacramento Employment Office in person, as an attachment(s) to the online application, or fax to (916) 596-1556 by the final filing deadline. If submitting in person or via fax, please include your name and Recruitment#001821-19 on your documents. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. This evaluation must be submitted before you will be considered for any positions. License or Certificate: Possession of, or ability to obtain, an appropriate, valid California driver's license. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard office setting; some travel from site to site. Physical: Sufficient physical ability to work in an office setting and operate office equipment. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear in the normal audio range with or without correction. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application to the Employment Officeby the final filing deadline: Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of required education and/or degree equivalency must be submitted online with your application, emailed to employment@cityofsacramento.org , delivered in person, or sent to the Employment Office by fax or mailby the final filing deadline. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire: Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee of further advancement in the selection process. 3. Screening Committee : (Pass/Fail)- Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. 4. Interview Process : Human Resources will forward qualified applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. The Director will review the results, if necessary conduct additional interviews, and forward the recommendation to the City Manager's Office for final action. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and passLiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification priorto receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at http://www.cityofsacramento.org/HR/Career-Opportunities; Send an email to employment@cityofsacramento.org ; Call the Human Resources Department at (916) 808-5726; or Visit the Human Resources Department at Historic City Hall, 915 I Street, Plaza Level, Sacramento, CA 95814.