Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Accountant/Auditor I SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION INFORMATION The class of Accountant/Auditor I is the trainee/entry level of the Accountant/Auditor Series. As incumbents become more proficient in their skills, they are promoted to the Accountant/Auditor II level. Positions are not budgeted at this level, and there is no permanent status in this class. Incumbents who do not promote to Accountant/Auditor II at the end of the one-year probationary period will have failed probation and/or employment with the County of Orange. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current and future Accountant/Auditor I vacancies. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on SUNDAY, MAY 12, 2024 BY 11:59 PM PST. ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The mission of the Auditor-Controller Department is to promote public oversight, provide accountability, and support financial decision-making for the County. As the Auditor-Controller Department carries out its vision and mission, it will conduct business with the highest ethical and due diligence standards and demonstrate commitment to the public, other County departments and agencies, and its own employees. You can learn more about the Auditor-Controller Department by clicking here . THE OPPORTUNITY The Auditor-Controller is seeking highly motivated, enthusiastic, and results-oriented accounting and auditing professionals. This challenging and rewarding position will require you to assist County departments in preparing grant claims and annual cost reports, assisting in the preparation of budgets, performing monthly financial reconciliations, preparing analytical accounting, statistical and narrative reports, reconciling cash postings to banking records, checking compliance with investment purchases to government code and approved investment policy statements, assisting in preparing investment related financial statement footnotes, preparing interest accrual and payment entries and other duties. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will either: OPTION I Possess a Bachelor's degree or higher in Accounting, Business or Public Administration, Economics or a related specialized field to have included twenty-four (24) semester or equivalent quarter units in elementary, intermediate and advanced accounting, auditing, cost accounting, and governmental accounting courses. OR Expected to graduate within the next six (6) months from college with a Bachelor's degree in Accounting, Business or Public Administration, Economics or a related specialized field to have included 24 semester or equivalent quarter units in elementary, intermediate and advanced accounting, auditing, cost accounting, and governmental accounting courses. * Candidates who qualify under this option must provide proof of degree prior to being appointed to a position. OPTION II Graduation from college with a BA or BS degree in any field AND one year of professional accounting and/or auditing experience. Applicable professional experience/training includes performing duties such as developing financial forecasts and statements, preparing managerial and analytical accounting reports, preparing cost studies, analyzing variances and complex statistical data, developing and flow charting procedures, posting journal entries, auditing accounts, records and subsidiary ledgers, and determining account classifications. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Knowledge | Technical Experience Technical knowledge of accounting and auditing theory and principles. Understanding methods and procedures involved in conducting audits of accounts and financial records. Strong computer proficiency with Excel. Problem Solving | Analytical Skills Acting decisively and show good judgment within a professional ethical framework. Applying mathematical techniques and concepts involved in collecting, organizing, interpreting, summarizing, analyzing and graphically presenting numerical data including statistical sampling techniques and flow charting methods. Working in a fast paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work products. Paying strong attention to detail and demonstrating a high level of accuracy. Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management. Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner. Communicating technical and complex information in a clear and concise manner. Listening effectively to others and shares technical knowledge with others. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications for the Accountant/Auditor I classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment(s) (100% Weighted) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
CAREER DESCRIPTION Accountant/Auditor I SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION INFORMATION The class of Accountant/Auditor I is the trainee/entry level of the Accountant/Auditor Series. As incumbents become more proficient in their skills, they are promoted to the Accountant/Auditor II level. Positions are not budgeted at this level, and there is no permanent status in this class. Incumbents who do not promote to Accountant/Auditor II at the end of the one-year probationary period will have failed probation and/or employment with the County of Orange. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current and future Accountant/Auditor I vacancies. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on SUNDAY, MAY 12, 2024 BY 11:59 PM PST. ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The mission of the Auditor-Controller Department is to promote public oversight, provide accountability, and support financial decision-making for the County. As the Auditor-Controller Department carries out its vision and mission, it will conduct business with the highest ethical and due diligence standards and demonstrate commitment to the public, other County departments and agencies, and its own employees. You can learn more about the Auditor-Controller Department by clicking here . THE OPPORTUNITY The Auditor-Controller is seeking highly motivated, enthusiastic, and results-oriented accounting and auditing professionals. This challenging and rewarding position will require you to assist County departments in preparing grant claims and annual cost reports, assisting in the preparation of budgets, performing monthly financial reconciliations, preparing analytical accounting, statistical and narrative reports, reconciling cash postings to banking records, checking compliance with investment purchases to government code and approved investment policy statements, assisting in preparing investment related financial statement footnotes, preparing interest accrual and payment entries and other duties. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will either: OPTION I Possess a Bachelor's degree or higher in Accounting, Business or Public Administration, Economics or a related specialized field to have included twenty-four (24) semester or equivalent quarter units in elementary, intermediate and advanced accounting, auditing, cost accounting, and governmental accounting courses. OR Expected to graduate within the next six (6) months from college with a Bachelor's degree in Accounting, Business or Public Administration, Economics or a related specialized field to have included 24 semester or equivalent quarter units in elementary, intermediate and advanced accounting, auditing, cost accounting, and governmental accounting courses. * Candidates who qualify under this option must provide proof of degree prior to being appointed to a position. OPTION II Graduation from college with a BA or BS degree in any field AND one year of professional accounting and/or auditing experience. Applicable professional experience/training includes performing duties such as developing financial forecasts and statements, preparing managerial and analytical accounting reports, preparing cost studies, analyzing variances and complex statistical data, developing and flow charting procedures, posting journal entries, auditing accounts, records and subsidiary ledgers, and determining account classifications. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Knowledge | Technical Experience Technical knowledge of accounting and auditing theory and principles. Understanding methods and procedures involved in conducting audits of accounts and financial records. Strong computer proficiency with Excel. Problem Solving | Analytical Skills Acting decisively and show good judgment within a professional ethical framework. Applying mathematical techniques and concepts involved in collecting, organizing, interpreting, summarizing, analyzing and graphically presenting numerical data including statistical sampling techniques and flow charting methods. Working in a fast paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work products. Paying strong attention to detail and demonstrating a high level of accuracy. Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management. Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner. Communicating technical and complex information in a clear and concise manner. Listening effectively to others and shares technical knowledge with others. MINIMUM QUALIFICATIONS Please click here to learn about the minimum qualifications for the Accountant/Auditor I classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment(s) (100% Weighted) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/12/2024 11:59 PM Pacific
CA DEPARTMENT OF JUSTICE
Orange, California, United States
Job Description and Duties Under the direction of a Special Agent Supervisor, the Special Agent will conduct criminal investigations involving allegations of fraud perpetrated against the California Medical Assistance Program (Medi-Cal) by providers of medical and related services; patient abuse and neglect which occur in Medicaid certified facilities; and the diversion of pharmaceutical drugs by Medi-Cal providers. Specifically, the incumbent will: conduct criminal investigations; conduct undercover operations; prepare written investigative reports; prepare and serve search warrants; gather evidence including computer hardware and data; use and maintain investigative and protective equipment; use and maintain computer hardware and software for data analysis and case preparation; coordinate investigations with other law enforcement agencies; work closely with prosecutors in preparing cases for court; testify in court and make arrests as a result of investigations; and perform other duties as required. In accordance with Penal Code Section 13651, duties shall be conducted with an emphasis on community interaction and collaborative problem solving. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Special Agent classification is Office-Centered. Office-Centered is defined as employees who work more than 50% within a month in the office. Telework requires California residency. This position may require travel to conduct investigations and attend meetings and training. Minimum Requirements You will find the Minimum Requirements in the Class Specification. SPECIAL AGENT, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Position Details Job Code #: JC-425517 Position #(s): 419-664-8482-901 Working Title: Division of Medi-Cal Fraud and Elder Abuse Special Agent Classification: SPECIAL AGENT, DEPARTMENT OF JUSTICE $7,165.00 - $9,949.00 A $8,259.00 - $12,335.00 B # of Positions: 1 Work Location: Orange County Telework: In Office Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Orange (JC-425517, 1 position) , and may be filled in Riverside (JC-416627, 2 positions) , West Covina Office (JC-425093, 1 position) . However, only one (1) STD 678 State Application is needed. Please clearly indicate your preferred city or cities and the corresponding JC code(s) in the “Examination or Job Title(s) For Which You Are Applying” section of your State Application. Individuals new to State service must have list eligibility to gain employment with the Office of the Attorney General. To access the Special Agent Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: http://oag.ca.gov/careers/exams Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at https://oag.ca.gov/. For questions regarding this job posting, please contact DMFEA_Personnel@doj.ca.gov . Special Requirements The position(s) require(s) a Drug Screening be passed prior to being hired. The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. The position(s) require(s) Psychological Evaluation clearance prior to being hired. Candidates must have a current California POST Basic or Specialized Certificate or equivalent in order to be considered. Candidates who are interested in the Special Agent position must meet the minimum qualifications in order to be considered. The minimum qualifications for the Special Agent Classification can be found at: Special Agent Series - CalHR . Candidates who meet the minimum qualifications must have list, reinstatement, or lateral transfer eligibility. List Eligibility : Candidates who are not current state peace officers with lateral transfer eligibility and who do not have reinstatement rights to the Special Agent classification must obtain list eligibility prior to appointment. This will apply to most local and out-of-state peace officers. If you need to take the exam, please see the “Exam Information” section below. Reinstatement : Former Department of Justice Special Agents may have permissive or mandatory reinstatement rights to the classification. Lateral transfer : Candidates who are currently employed by the State of California may be eligible to laterally transfer to the Special Agent classification. Transfer eligibility depends upon the applicant’s current classification. Exam Information In order to apply for a Special Agent position with the Department of Justice, Division of Medi-Cal Fraud and Elder Abuse, interested individuals with no prior state service must first take the Special Agent Exam. More information regarding the Special Agent Exam can be found on the Attorney General’s website: https://oag.ca.gov/sites/all/files/agweb/pdfs/careers/bulletins/cnt_spec_agent.pdf Out-of-State Candidates Out-of-state peace officers who are interested in the Special Agent classification, including federal peace officers, will have to obtain a valid California POST Basic Certificate or a Basic Course Waiver. Information regarding the Basic Course Waiver can be found on the California POST website: https://post.ca.gov/basic-course-waiver-process . Candidates who have, or will need, a Basic Course Waiver must still take the Special Agent Exam to get on the Special Agent List. Candidates who are in the process of obtaining a Basic Course Waiver may take the Special Agent Exam and apply for vacant positions before the waiver is granted, but no job offers will be extended until a valid California POST Basic Course Waiver or Basic Certificate is obtained. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/3/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-425517) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-425517) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience conducting complex fraud, tax or health/quality of care investigations, violent crimes against persons, investigations of crime scenes, insurance fraud, and drug interdiction. Applicants should have excellent writing skills; experience in preparing and serving search warrants; knowledge of the California Penal Code, Welfare and Institutions Code, Health and Safety Code, and Insurance Code. Must be able to exercise good judgment, be willing to work odd and unusual hours, and travel throughout the State of California. The most competitive applicants will possess a POST Basic Certificate or POST SIBC Certificate. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1977 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/3/2024
Apr 20, 2024
Full Time
Job Description and Duties Under the direction of a Special Agent Supervisor, the Special Agent will conduct criminal investigations involving allegations of fraud perpetrated against the California Medical Assistance Program (Medi-Cal) by providers of medical and related services; patient abuse and neglect which occur in Medicaid certified facilities; and the diversion of pharmaceutical drugs by Medi-Cal providers. Specifically, the incumbent will: conduct criminal investigations; conduct undercover operations; prepare written investigative reports; prepare and serve search warrants; gather evidence including computer hardware and data; use and maintain investigative and protective equipment; use and maintain computer hardware and software for data analysis and case preparation; coordinate investigations with other law enforcement agencies; work closely with prosecutors in preparing cases for court; testify in court and make arrests as a result of investigations; and perform other duties as required. In accordance with Penal Code Section 13651, duties shall be conducted with an emphasis on community interaction and collaborative problem solving. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Special Agent classification is Office-Centered. Office-Centered is defined as employees who work more than 50% within a month in the office. Telework requires California residency. This position may require travel to conduct investigations and attend meetings and training. Minimum Requirements You will find the Minimum Requirements in the Class Specification. SPECIAL AGENT, DEPARTMENT OF JUSTICE Additional Documents Job Application Package Checklist Position Details Job Code #: JC-425517 Position #(s): 419-664-8482-901 Working Title: Division of Medi-Cal Fraud and Elder Abuse Special Agent Classification: SPECIAL AGENT, DEPARTMENT OF JUSTICE $7,165.00 - $9,949.00 A $8,259.00 - $12,335.00 B # of Positions: 1 Work Location: Orange County Telework: In Office Job Type: Permanent, Full Time Facility: DMFEA Personnel Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Orange (JC-425517, 1 position) , and may be filled in Riverside (JC-416627, 2 positions) , West Covina Office (JC-425093, 1 position) . However, only one (1) STD 678 State Application is needed. Please clearly indicate your preferred city or cities and the corresponding JC code(s) in the “Examination or Job Title(s) For Which You Are Applying” section of your State Application. Individuals new to State service must have list eligibility to gain employment with the Office of the Attorney General. To access the Special Agent Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: http://oag.ca.gov/careers/exams Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at https://oag.ca.gov/. For questions regarding this job posting, please contact DMFEA_Personnel@doj.ca.gov . Special Requirements The position(s) require(s) a Drug Screening be passed prior to being hired. The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. The position(s) require(s) Psychological Evaluation clearance prior to being hired. Candidates must have a current California POST Basic or Specialized Certificate or equivalent in order to be considered. Candidates who are interested in the Special Agent position must meet the minimum qualifications in order to be considered. The minimum qualifications for the Special Agent Classification can be found at: Special Agent Series - CalHR . Candidates who meet the minimum qualifications must have list, reinstatement, or lateral transfer eligibility. List Eligibility : Candidates who are not current state peace officers with lateral transfer eligibility and who do not have reinstatement rights to the Special Agent classification must obtain list eligibility prior to appointment. This will apply to most local and out-of-state peace officers. If you need to take the exam, please see the “Exam Information” section below. Reinstatement : Former Department of Justice Special Agents may have permissive or mandatory reinstatement rights to the classification. Lateral transfer : Candidates who are currently employed by the State of California may be eligible to laterally transfer to the Special Agent classification. Transfer eligibility depends upon the applicant’s current classification. Exam Information In order to apply for a Special Agent position with the Department of Justice, Division of Medi-Cal Fraud and Elder Abuse, interested individuals with no prior state service must first take the Special Agent Exam. More information regarding the Special Agent Exam can be found on the Attorney General’s website: https://oag.ca.gov/sites/all/files/agweb/pdfs/careers/bulletins/cnt_spec_agent.pdf Out-of-State Candidates Out-of-state peace officers who are interested in the Special Agent classification, including federal peace officers, will have to obtain a valid California POST Basic Certificate or a Basic Course Waiver. Information regarding the Basic Course Waiver can be found on the California POST website: https://post.ca.gov/basic-course-waiver-process . Candidates who have, or will need, a Basic Course Waiver must still take the Special Agent Exam to get on the Special Agent List. Candidates who are in the process of obtaining a Basic Course Waiver may take the Special Agent Exam and apply for vacant positions before the waiver is granted, but no job offers will be extended until a valid California POST Basic Course Waiver or Basic Certificate is obtained. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/3/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-425517) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-425517) 2329 Gateway Oaks Drive Sacramento , CA 95833 08:30 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience conducting complex fraud, tax or health/quality of care investigations, violent crimes against persons, investigations of crime scenes, insurance fraud, and drug interdiction. Applicants should have excellent writing skills; experience in preparing and serving search warrants; knowledge of the California Penal Code, Welfare and Institutions Code, Health and Safety Code, and Insurance Code. Must be able to exercise good judgment, be willing to work odd and unusual hours, and travel throughout the State of California. The most competitive applicants will possess a POST Basic Certificate or POST SIBC Certificate. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1977 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/3/2024
Customer Service Rep - Lead (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Rep - Lead (Bilingual) to join our team. The Customer Service Rep - Lead will provide services to CalOptima Health members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal and OneCare programs for Orange County. The incumbent will provide information regarding eligibility, enrollment and benefits to CalOptima Health members and member eligibility information to CalOptima Health providers and will serve as a mentor and resource for Customer Service Representatives (CSRs). Position Information: Department: Customer Service Salary Grade: G - $55,000 - $82,786 ($26.44 - $39.8010) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Monitors key performance indicators to ensure regulatory requirements are achieved and maintained. Processes member and provider information. Answers member and provider questions in-person or telephonically. Refers issues interdepartmentally and makes recommendations for further contacts within CalOptima Health. Documents contact information via the Facets computer system. Functions efficiently and productively in a high-volume telephone call center and maintains departmental performance and productivity standards. Handles or routes escalated calls appropriately. Assists supervisor with daily monitoring of customer service tasks, projects and case queues. Assists supervisor with CSR monthly performance reports and provides feedback for annual CSR evaluations. Monitors and addresses queue volume and wait times. Aids leadership in identifying and resolving operational problems using defined processes, expertise and judgement. Collaborates with supervisors and interdepartmentally to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Contributes subject matter expertise and carries out project assignments in a timely and effective manner by adhering to company and departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Sends daily call center reports. Helps in coordination of staff meetings and presentations. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of customer/member services experience, including 2 years of call center capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience in Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-rep-lead-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4719fb27e68dc0439735400b8d375034
Apr 20, 2024
Full Time
Customer Service Rep - Lead (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Rep - Lead (Bilingual) to join our team. The Customer Service Rep - Lead will provide services to CalOptima Health members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal and OneCare programs for Orange County. The incumbent will provide information regarding eligibility, enrollment and benefits to CalOptima Health members and member eligibility information to CalOptima Health providers and will serve as a mentor and resource for Customer Service Representatives (CSRs). Position Information: Department: Customer Service Salary Grade: G - $55,000 - $82,786 ($26.44 - $39.8010) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Monitors key performance indicators to ensure regulatory requirements are achieved and maintained. Processes member and provider information. Answers member and provider questions in-person or telephonically. Refers issues interdepartmentally and makes recommendations for further contacts within CalOptima Health. Documents contact information via the Facets computer system. Functions efficiently and productively in a high-volume telephone call center and maintains departmental performance and productivity standards. Handles or routes escalated calls appropriately. Assists supervisor with daily monitoring of customer service tasks, projects and case queues. Assists supervisor with CSR monthly performance reports and provides feedback for annual CSR evaluations. Monitors and addresses queue volume and wait times. Aids leadership in identifying and resolving operational problems using defined processes, expertise and judgement. Collaborates with supervisors and interdepartmentally to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Contributes subject matter expertise and carries out project assignments in a timely and effective manner by adhering to company and departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Sends daily call center reports. Helps in coordination of staff meetings and presentations. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of customer/member services experience, including 2 years of call center capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience in Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-rep-lead-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4719fb27e68dc0439735400b8d375034
Director, Privacy Compliance (Director II) Job Description Department(s): Office of Compliance Reports to: Chief Compliance Officer FLSA status : Exempt Salary Schedule: R - $144,000 - $237,864 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 01, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Director II (Privacy Compliance) will direct and oversee privacy compliance activities and processes for CalOptima Health, including CalOptima Health Direct and its subcontracted health networks. The incumbent will be responsible for Health Insurance Portability and Accountability Act (HIPAA) compliance with the Privacy Rule and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as well as applicable state and federal regulations under CalOptima Health's Medi-Cal and Medicare lines of business. The incumbent will ensure CalOptima Health and its subcontracted health networks comply with appropriate standards, regulations, contractual provisions, federal waivers and laws. The incumbent will collaborate and interact with CalOptima Health executives and management, health network management, legal counsel, state and federal representatives and others as needed. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages and oversees staff, including assigning and evaluating work, making recommendations on hiring, training and setting goals, conducting performance evaluations and recommending and implementing corrective actions up to and including termination. Plans, develops and implements strategies, processes, policies, procedures and other activities to ensure CalOptima Health and its subcontracted health networks follow state and federal standards and requirements. Serves as the HIPAA Privacy Compliance Officer and ensures compliance with all HIPAA privacy rules, statutes and regulations. These activities include developing and implementing privacy policies, procedures and practices, including training, communication, compliance monitoring, handling complaints and compliance issues and resolving any issues involving the use or disclosure of Protected Health Information (PHI). Develops mechanisms to monitor CalOptima Health's application of its privacy policies including its compliance with policies. Collaborates with Information Technology Services (ITS) to determine appropriate levels of user security access and assists in monitoring this access as needed. Develops mechanisms to limit access to PHI and to identify any unnecessary collection of PHI through ongoing monitoring processes. Develops and monitors the process for reviewing requests to use PHI. Develops and oversees CalOptima Health's Notice of Privacy Practices Oversees the implementation of corrective action plans, monitors internal staff or health networks to ensure appropriate compliance with corrective action plans and makes recommendations for completion. Reviews new or modified HIPAA regulations and related laws to determine if policy modifications are required and performs initial and periodic privacy gap and risk assessments. Revises the privacy program in light of changes in laws, regulatory or company policy. Interacts with and responds to state and federal regulators and representatives on HIPAA/HITECH Privacy compliance-related issues. Works with all organizational personnel involved with any aspect of the release of PHI to ensure full coordination and cooperation pursuant to the policies, procedures and legal requirements. Coordinates with the Cyber Security department to integrate privacy assessment, planning, policies and procedures with the related security efforts and reports to senior management on new privacy legislation and regulations. Mitigates effects of a use or disclosure of PHI by members of CalOptima Health's workforce or business partners. Oversees processes established for receiving, investigating, acting on and documenting all complaints related to the organization's privacy policies and procedures in coordination with management, Human Resources and/or legal counsel. Resolves allegations of non-compliance with the corporate privacy policies or notice of information practices. Partners with Internal Audit and Delegation Oversight management, including privacy focused components to internal audits and audits of business partners. Reports on the status of the privacy program to the Compliance Committee and the Board of Directors or Chief Executive Officer, as requested or deemed appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Policy, Public Administration, Health Care Administration or related field required. 7 years of managerial experience in a managed care organization and interacting with governmental requirements and regulations with an extensive knowledge and understanding of HIPAA regulations, related federal and state laws and health care accreditation standards required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree in Public Policy, Public Administration, Health Care Administration or related field. Certified in Healthcare Privacy Compliance (CHPC) or Certified in Healthcare Privacy and Security (CHPS). Experience as a Health Plan Privacy Officer or equivalent experience. Experience managing data privacy incidents and data breaches. Experience in conducting investigations. Experience in analyzing and interpreting data. Experience in developing and delivering educational presentations. Medi-Cal experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4511 Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9943cf876b4d5a42a943e7c6e4bf2554
Apr 19, 2024
Full Time
Director, Privacy Compliance (Director II) Job Description Department(s): Office of Compliance Reports to: Chief Compliance Officer FLSA status : Exempt Salary Schedule: R - $144,000 - $237,864 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 01, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Director II (Privacy Compliance) will direct and oversee privacy compliance activities and processes for CalOptima Health, including CalOptima Health Direct and its subcontracted health networks. The incumbent will be responsible for Health Insurance Portability and Accountability Act (HIPAA) compliance with the Privacy Rule and the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as well as applicable state and federal regulations under CalOptima Health's Medi-Cal and Medicare lines of business. The incumbent will ensure CalOptima Health and its subcontracted health networks comply with appropriate standards, regulations, contractual provisions, federal waivers and laws. The incumbent will collaborate and interact with CalOptima Health executives and management, health network management, legal counsel, state and federal representatives and others as needed. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages and oversees staff, including assigning and evaluating work, making recommendations on hiring, training and setting goals, conducting performance evaluations and recommending and implementing corrective actions up to and including termination. Plans, develops and implements strategies, processes, policies, procedures and other activities to ensure CalOptima Health and its subcontracted health networks follow state and federal standards and requirements. Serves as the HIPAA Privacy Compliance Officer and ensures compliance with all HIPAA privacy rules, statutes and regulations. These activities include developing and implementing privacy policies, procedures and practices, including training, communication, compliance monitoring, handling complaints and compliance issues and resolving any issues involving the use or disclosure of Protected Health Information (PHI). Develops mechanisms to monitor CalOptima Health's application of its privacy policies including its compliance with policies. Collaborates with Information Technology Services (ITS) to determine appropriate levels of user security access and assists in monitoring this access as needed. Develops mechanisms to limit access to PHI and to identify any unnecessary collection of PHI through ongoing monitoring processes. Develops and monitors the process for reviewing requests to use PHI. Develops and oversees CalOptima Health's Notice of Privacy Practices Oversees the implementation of corrective action plans, monitors internal staff or health networks to ensure appropriate compliance with corrective action plans and makes recommendations for completion. Reviews new or modified HIPAA regulations and related laws to determine if policy modifications are required and performs initial and periodic privacy gap and risk assessments. Revises the privacy program in light of changes in laws, regulatory or company policy. Interacts with and responds to state and federal regulators and representatives on HIPAA/HITECH Privacy compliance-related issues. Works with all organizational personnel involved with any aspect of the release of PHI to ensure full coordination and cooperation pursuant to the policies, procedures and legal requirements. Coordinates with the Cyber Security department to integrate privacy assessment, planning, policies and procedures with the related security efforts and reports to senior management on new privacy legislation and regulations. Mitigates effects of a use or disclosure of PHI by members of CalOptima Health's workforce or business partners. Oversees processes established for receiving, investigating, acting on and documenting all complaints related to the organization's privacy policies and procedures in coordination with management, Human Resources and/or legal counsel. Resolves allegations of non-compliance with the corporate privacy policies or notice of information practices. Partners with Internal Audit and Delegation Oversight management, including privacy focused components to internal audits and audits of business partners. Reports on the status of the privacy program to the Compliance Committee and the Board of Directors or Chief Executive Officer, as requested or deemed appropriate. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Public Policy, Public Administration, Health Care Administration or related field required. 7 years of managerial experience in a managed care organization and interacting with governmental requirements and regulations with an extensive knowledge and understanding of HIPAA regulations, related federal and state laws and health care accreditation standards required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Master's degree in Public Policy, Public Administration, Health Care Administration or related field. Certified in Healthcare Privacy Compliance (CHPC) or Certified in Healthcare Privacy and Security (CHPS). Experience as a Health Plan Privacy Officer or equivalent experience. Experience managing data privacy incidents and data breaches. Experience in conducting investigations. Experience in analyzing and interpreting data. Experience in developing and delivering educational presentations. Medi-Cal experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4511 Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9943cf876b4d5a42a943e7c6e4bf2554
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OC COMMUNITY RESOURCES STAFF SPECIALIST (STAFF SPECIALIST) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open eligible list to fill current and future Staff Specialist positions within OC Community Resources (OCCR). The current vacancies are in the following Programs: OCCR Administrative Services, OC Parks, OC Community Services, and OC Housing & Community Development. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the deadline to apply is Thursday, May 2, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 16,000. Working for the County offers a variety of opportunities for career development and growth and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives Click here to learn more about the County of Orange. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of five programs: OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care provides refuge for animals in the contract cities and unincorporated areas of Orange County, offers adoption services, promotes community outreach and education on responsible pet ownership, and enforces Federal, State, and local animal control laws. OC COMMUNITY SERVICES OC Community Services is comprised of the Workforce & Economic Development Division (WEDD), Office on Aging (OoA), and Veterans Service Office (VSO). WEDD is primarily responsible for administering programs and activities of the Workforce Innovation and Opportunity Act (WIOA) assisting job seekers and employers with various no cost services. Office on Aging serves as the lead advocate for approximately 680,000 seniors 60 years and older residing in the county. Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits they have earned for their military service. OC HOUSING AND COMMUNITY DEVELOPMENT OC Housing and Community Development administers the County’s affordable housing development, community development, rental assistance through the Orange County Housing Authority, and housing successor agency programs/activities. This includes oversight for financing of multi-family affordable rental housing developments, first time home buyer programs, administration of the rental assistance program and the distribution of Federal Community Development Block Grant (CDBG), HOME Investment Partnership Act (HOME) and Emergency Solutions Grant (ESG) for public facility and improvement, public service, and housing rehabilitation. The Division also provides administration of the County’s Housing Successor Agency. OC PARKS OC Parks encompasses regional, wilderness and historical facilities, as well as coastal areas throughout the County of Orange in California. Featuring 60,000 acres of parkland, open space and shoreline, Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves. OC PUBLIC LIBRARIES OC Public Libraries provides safe and easy access to libraries for the community, offers a broad spectrum of materials in multiple formats and provides the community with the best access to the collection, and delivers knowledgeable, friendly, and experienced staff to support the information needs of the community. CAREER DESCRIPTION This recruitment is open to the public and being held to establish an eligible list to fill vacancies in the Staff Specialist classification and specialty assignments through our various programs. The positions are in the following OC Community Resources Programs: OC Community Resources (OCCR) Administrative Services - Budget and Finance, Facilities, Contracts and Procurement, Business Office, Strategic Operations, Public Communications , and Administrative Support OC Parks - OC Parks Operation, Business and Administrative Support and other specialized areas such as Project Assistant, Resource Specialist, Communications, Archaeology & Paleontology Preparation, Planning and Design OC Animal Care - OC Animal Care Administrative Support OC Community Services (OCCS) - Special Programs Coordinator, Business Solutions, Contracts, Public Communications, Facilities and Program Operations, and Administrative Support OC Housing & Community Development - Housing and Community Development Administrative Support OC Public Libraries (OCPL) - Library Administrative Support THE OPPORTUNITIES The Staff Specialist position provides a variety of administrative, financial, facilities, contracts and procurement support, case management, and/or project management support to the OC Community Resources Programs. Successful candidates' assignments will require intermediate to advanced computer skills, a professional demeanor, excellent communications skills, and the ability to problem-solve. The opportunity may be in any of the following areas. Duties for each assignment are described below: Administrative Services Support The Staff Specialist assigned to support Administrative Services will be responsible for data collecting for the preparation of complex statistical reports, coordination of small to medium size special projects including projects funded by specific grants, updating policies and procedures, assisting with Request for Proposals (RFP), managing capital assets, handling various employee services, and coordinating employee service events. The position requires experience in using County systems such as County-wide Agenda Management System (CAMS) for Agenda Staff Reports (ASRs), CAPS+, OC Expediter requisition, SharePoint, OCIT requests, and/or CAS facility work orders. Budget and Finance The Staff Specialist assigned to Budget and Finance will be responsible to assist in fiscal management, fund allocation and performance monitoring in accordance with established operational procedures, establishment and management of projects, and support in the development of annual budgets. The incumbent will also assist in the coordination of financial reporting annual budget, fiscal monitoring, financial forecasts, and preparation of the annual Strategic Financial plan. The work may also include payroll, procurement, accounts payable, accounts receivable, accounting, reconciliations, and other specialized work within the Finance Services unit. Public Communications/Public Information Office The Staff Specialist assigned to communications will be responsible for providing public relations, customer care, graphic design, copy writing, public information, event website administration, social media, reservations and awards services to our programs and stakeholders. Facilities Management The Staff Specialist assigned to Facilities Management will support various OCCR Facilities. The position will assist with contract management, contract inspection and quality, and new contract identification and development. The position will also be responsible for obtaining, maintaining, and monitoring all services contracts necessary for the maintenance and/or repair of OCCR Facilities. Grant Support and Special Programs The Staff Specialist assigned to Grant Support and Special Programs will have experience in grants management and special programs. This position will require the knowledge to assist with the development, implementation, and/or monitoring of human service programs and assist with ensuring program compliance with all legislation, policies and procedures, and regulations. Additionally, this position will be responsible for assisting in managing budgets, reviewing invoices, coordinating service delivery, providing direct services, and monitoring various grants and contracts while complying with the requirements as set forth by the administration and Federal and State funding. This position shall provide input into program and policy decision-making, developing and implementing procedures, assisting in efforts of staff who are not direct report, including outside contractors, and assisting in ensuring the achievement of program objectives. Procurement Staff Specialist The Staff Specialist assigned to Procurement will be responsible for supporting solicitations and contract management. The incumbent would assist with various procurement and contract assignments such as support on solicitations, negotiations, requisition management, insurance monitoring, contract accounting and document management, entry level procurement transactions, etc. OC Housing & Community Development Staff Specialist The Staff Specialist assigned to the Housing & Community Development Divisions will be responsible for providing administrative and technical support to the Department. The incumbent should demonstrate strong technical and analytical organizational skills and be able to independently operate and initiate in order to complete multiple tasks. The incumbent will be responsible for providing administrative support for general business functions including budgetary and fiscal management, ASR preparation and coordination, requisition and invoice management, as well as technical support assisting with administration funding and resources including the Supportive Housing Notice of Funding Availability, Community Development Block Grant, HOME Investment Partnerships Program, Project-Based Vouchers and compliance and environmental review and monitoring. OC Parks Specialty Positions Project Assistant, Planning & Design Division The Project Assistant assigned to OC Parks Planning & Design Division will perform professional office and field work to assist project managers with planning, design, and construction of parks and recreation projects. Responsibilities include preparation of graphics and written documents (e.g., reports, exhibits, plans, specifications, estimates) for park facilities. The incumbent will assist the planning and design staff with reviewing, planning, and designing construction documents. Field work will be required approximately once a week and may consist of climbing trails, walking, hiking rocky or uneven paths, stooping, and squatting. Archaeology & Paleontology Preparation Specialist The Archaeology & Paleontology Preparation Specialist assigned to OC Parks will be responsible for the supervision of Orange County’s archaeological and paleontological preparation and volunteer operations at the Cooper Lab and Clark Regional Park’s Interpretive Center and for the implementation of projects under the direction of the Archaeology and Paleontology Curators. The incumbent will research, analyze, and implement industry best practices to prepare artifacts, fossils, and other specimens or materials for identification, curation, research, display, and storage. Resource Specialist, Interpretive Programming The Resource Specialist assigned to OC Parks will be responsible for independently developing and delivering engaging audience-centered interpretive programming, exhibits, public events, and media for a park facility, manage day-to-day park operations, and participate in natural resource management activities. This position will require the knowledge and skills to work within an OC Parks facility with increased ecological diversity, acreage, complexity, attendance, development, visitor impact, resource management responsibilities, community involvement, stakeholders, and resource value. In addition, this position may supervise various OC Parks employees and volunteers. The incumbent will be working in the field, specifically in an environment that includes wildlife, and will walk and bike moderate distances on steep uneven terrain. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate knowledge and experience in the following core competencies: TECHNICAL EXPERTISE Interpreting and understanding federal, state, and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment Demonstrating effective technical writing skills to develop ASRs and other technical documents Demonstrating computer skills and maintaining up-to-date knowledge of various information systems, software, etc. Reviewing and auditing financial or mathematical calculations Handling confidential and sensitive information Demonstrating intermediate to expert proficiency with Microsoft Office programs (Outlook, Excel, Word, Access, PowerPoint) Exercising discretion when conducting analysis of issues and data to support program policy and decision-making Performing program, organizational, administrative or legislative analysis for high-level assignments Providing assistance for contracted services including program and policy development, case file and data management, and performance and policy development to ensure compliance EFFECTIVE COMMUNICATION Presenting ideas and complex material clearly, concisely, logically, and persuasively both verbally and in writing Speaking and writing effectively using correct grammar in order to clearly and articulately convey complex information Working effectively and interacting with department staff, other agencies, vendors, and the public Actively listening to others to gain a full understanding of critical information Providing work-in-progress status updates proactively and informs others when work is completed INTERPERSONAL SKILLS Adapting to change and different processes quickly and positively Working collaboratively on a team to produce work tasks Effectively handling customer questions and complaints Seeking to provide the highest quality service to all customers ORGANIZATION AND PLANNING Performing work timely and accurately in a high volume and fast paced environment Possessing strong organizational and planning skills that allow them to be highly productive and efficient to meet deadlines Working independently and effectively to prioritize multiple, competing tasks LEADERSHIP/SUPERVISION Creating a positive work environment in which all are motivated to do their best Conveying confidence and optimism in the group's ability to overcome obstacles and accomplish its goals Giving importance to critical work and coaches to ensure learning PROBLEM SOLVING Proactively seeking ways to contribute to the department's goals and missions Achieving results by taking initiative and identifies solutions to problems that are identified Using analytical abilities to problem solve and creatively seek alternative solutions Formulating and presenting recommendations following analysis SPECIFIC TECHNICAL EXPERTISE FOR OC PARKS PROJECT ASSISTANT Demonstrating intermediate or advance skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Demonstrating intermediate skill for Auto CAD 2024 Familiarity and beginner knowledge with Geographic Information Systems (GIS) mapping techniques ARCHAEOLOGY & PALEONTOLOGY PREPARATION SPECIALIST Demonstrating work experience preparing artifacts, fossils, and other specimens related to archaeological, paleontological, historical, geological, or related collections Possessing leadership or supervisory experience with volunteers and/or interns RESOURCE SPECIALIST Demonstrating experience designing and implementing interpretive or informal education programming Demonstrating work experience developing temporary and permanent interpretive exhibits, displays, media and panels for nature centers, parks and trails Demonstrating advanced public speaking and the ability to communicate with park visitors, stakeholders, volunteers and partner organizations. Possessing leadership or supervisory experience with the supervision and training of volunteers and managing volunteer stewardship projects MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Staff Specialist . RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the candidates who meet the qualifications for the position based on the skills required to meet the needs of the County of Orange. After the initial screening, those who meet the minimum qualifications will be referred on to an Online Examination. Online Examination | (Weighted 100%) Candidates will be invited to participate in an online examination related to the essential job functions. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. E MAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Rula Dabit at 714.480.2884 or by email at Rula.Dabit@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/2/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
CAREER DESCRIPTION OC COMMUNITY RESOURCES STAFF SPECIALIST (STAFF SPECIALIST) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open eligible list to fill current and future Staff Specialist positions within OC Community Resources (OCCR). The current vacancies are in the following Programs: OCCR Administrative Services, OC Parks, OC Community Services, and OC Housing & Community Development. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the deadline to apply is Thursday, May 2, 2024 at 11:59 PM (PT). THE COUNTY The County of Orange California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 16,000. Working for the County offers a variety of opportunities for career development and growth and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives Click here to learn more about the County of Orange. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of five programs: OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care provides refuge for animals in the contract cities and unincorporated areas of Orange County, offers adoption services, promotes community outreach and education on responsible pet ownership, and enforces Federal, State, and local animal control laws. OC COMMUNITY SERVICES OC Community Services is comprised of the Workforce & Economic Development Division (WEDD), Office on Aging (OoA), and Veterans Service Office (VSO). WEDD is primarily responsible for administering programs and activities of the Workforce Innovation and Opportunity Act (WIOA) assisting job seekers and employers with various no cost services. Office on Aging serves as the lead advocate for approximately 680,000 seniors 60 years and older residing in the county. Veterans Service Office actively pursues the rights of veterans and dependents of the United States Armed Forces to receive Department of Veterans Affairs benefits they have earned for their military service. OC HOUSING AND COMMUNITY DEVELOPMENT OC Housing and Community Development administers the County’s affordable housing development, community development, rental assistance through the Orange County Housing Authority, and housing successor agency programs/activities. This includes oversight for financing of multi-family affordable rental housing developments, first time home buyer programs, administration of the rental assistance program and the distribution of Federal Community Development Block Grant (CDBG), HOME Investment Partnership Act (HOME) and Emergency Solutions Grant (ESG) for public facility and improvement, public service, and housing rehabilitation. The Division also provides administration of the County’s Housing Successor Agency. OC PARKS OC Parks encompasses regional, wilderness and historical facilities, as well as coastal areas throughout the County of Orange in California. Featuring 60,000 acres of parkland, open space and shoreline, Orange County's award-winning parks and programs are enjoyed by millions of residents and visitors each year, in ways as diverse as the parks themselves. OC PUBLIC LIBRARIES OC Public Libraries provides safe and easy access to libraries for the community, offers a broad spectrum of materials in multiple formats and provides the community with the best access to the collection, and delivers knowledgeable, friendly, and experienced staff to support the information needs of the community. CAREER DESCRIPTION This recruitment is open to the public and being held to establish an eligible list to fill vacancies in the Staff Specialist classification and specialty assignments through our various programs. The positions are in the following OC Community Resources Programs: OC Community Resources (OCCR) Administrative Services - Budget and Finance, Facilities, Contracts and Procurement, Business Office, Strategic Operations, Public Communications , and Administrative Support OC Parks - OC Parks Operation, Business and Administrative Support and other specialized areas such as Project Assistant, Resource Specialist, Communications, Archaeology & Paleontology Preparation, Planning and Design OC Animal Care - OC Animal Care Administrative Support OC Community Services (OCCS) - Special Programs Coordinator, Business Solutions, Contracts, Public Communications, Facilities and Program Operations, and Administrative Support OC Housing & Community Development - Housing and Community Development Administrative Support OC Public Libraries (OCPL) - Library Administrative Support THE OPPORTUNITIES The Staff Specialist position provides a variety of administrative, financial, facilities, contracts and procurement support, case management, and/or project management support to the OC Community Resources Programs. Successful candidates' assignments will require intermediate to advanced computer skills, a professional demeanor, excellent communications skills, and the ability to problem-solve. The opportunity may be in any of the following areas. Duties for each assignment are described below: Administrative Services Support The Staff Specialist assigned to support Administrative Services will be responsible for data collecting for the preparation of complex statistical reports, coordination of small to medium size special projects including projects funded by specific grants, updating policies and procedures, assisting with Request for Proposals (RFP), managing capital assets, handling various employee services, and coordinating employee service events. The position requires experience in using County systems such as County-wide Agenda Management System (CAMS) for Agenda Staff Reports (ASRs), CAPS+, OC Expediter requisition, SharePoint, OCIT requests, and/or CAS facility work orders. Budget and Finance The Staff Specialist assigned to Budget and Finance will be responsible to assist in fiscal management, fund allocation and performance monitoring in accordance with established operational procedures, establishment and management of projects, and support in the development of annual budgets. The incumbent will also assist in the coordination of financial reporting annual budget, fiscal monitoring, financial forecasts, and preparation of the annual Strategic Financial plan. The work may also include payroll, procurement, accounts payable, accounts receivable, accounting, reconciliations, and other specialized work within the Finance Services unit. Public Communications/Public Information Office The Staff Specialist assigned to communications will be responsible for providing public relations, customer care, graphic design, copy writing, public information, event website administration, social media, reservations and awards services to our programs and stakeholders. Facilities Management The Staff Specialist assigned to Facilities Management will support various OCCR Facilities. The position will assist with contract management, contract inspection and quality, and new contract identification and development. The position will also be responsible for obtaining, maintaining, and monitoring all services contracts necessary for the maintenance and/or repair of OCCR Facilities. Grant Support and Special Programs The Staff Specialist assigned to Grant Support and Special Programs will have experience in grants management and special programs. This position will require the knowledge to assist with the development, implementation, and/or monitoring of human service programs and assist with ensuring program compliance with all legislation, policies and procedures, and regulations. Additionally, this position will be responsible for assisting in managing budgets, reviewing invoices, coordinating service delivery, providing direct services, and monitoring various grants and contracts while complying with the requirements as set forth by the administration and Federal and State funding. This position shall provide input into program and policy decision-making, developing and implementing procedures, assisting in efforts of staff who are not direct report, including outside contractors, and assisting in ensuring the achievement of program objectives. Procurement Staff Specialist The Staff Specialist assigned to Procurement will be responsible for supporting solicitations and contract management. The incumbent would assist with various procurement and contract assignments such as support on solicitations, negotiations, requisition management, insurance monitoring, contract accounting and document management, entry level procurement transactions, etc. OC Housing & Community Development Staff Specialist The Staff Specialist assigned to the Housing & Community Development Divisions will be responsible for providing administrative and technical support to the Department. The incumbent should demonstrate strong technical and analytical organizational skills and be able to independently operate and initiate in order to complete multiple tasks. The incumbent will be responsible for providing administrative support for general business functions including budgetary and fiscal management, ASR preparation and coordination, requisition and invoice management, as well as technical support assisting with administration funding and resources including the Supportive Housing Notice of Funding Availability, Community Development Block Grant, HOME Investment Partnerships Program, Project-Based Vouchers and compliance and environmental review and monitoring. OC Parks Specialty Positions Project Assistant, Planning & Design Division The Project Assistant assigned to OC Parks Planning & Design Division will perform professional office and field work to assist project managers with planning, design, and construction of parks and recreation projects. Responsibilities include preparation of graphics and written documents (e.g., reports, exhibits, plans, specifications, estimates) for park facilities. The incumbent will assist the planning and design staff with reviewing, planning, and designing construction documents. Field work will be required approximately once a week and may consist of climbing trails, walking, hiking rocky or uneven paths, stooping, and squatting. Archaeology & Paleontology Preparation Specialist The Archaeology & Paleontology Preparation Specialist assigned to OC Parks will be responsible for the supervision of Orange County’s archaeological and paleontological preparation and volunteer operations at the Cooper Lab and Clark Regional Park’s Interpretive Center and for the implementation of projects under the direction of the Archaeology and Paleontology Curators. The incumbent will research, analyze, and implement industry best practices to prepare artifacts, fossils, and other specimens or materials for identification, curation, research, display, and storage. Resource Specialist, Interpretive Programming The Resource Specialist assigned to OC Parks will be responsible for independently developing and delivering engaging audience-centered interpretive programming, exhibits, public events, and media for a park facility, manage day-to-day park operations, and participate in natural resource management activities. This position will require the knowledge and skills to work within an OC Parks facility with increased ecological diversity, acreage, complexity, attendance, development, visitor impact, resource management responsibilities, community involvement, stakeholders, and resource value. In addition, this position may supervise various OC Parks employees and volunteers. The incumbent will be working in the field, specifically in an environment that includes wildlife, and will walk and bike moderate distances on steep uneven terrain. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate knowledge and experience in the following core competencies: TECHNICAL EXPERTISE Interpreting and understanding federal, state, and local legislation, policies, regulations and issues that pertain to the technical and service aspects of the assignment Demonstrating effective technical writing skills to develop ASRs and other technical documents Demonstrating computer skills and maintaining up-to-date knowledge of various information systems, software, etc. Reviewing and auditing financial or mathematical calculations Handling confidential and sensitive information Demonstrating intermediate to expert proficiency with Microsoft Office programs (Outlook, Excel, Word, Access, PowerPoint) Exercising discretion when conducting analysis of issues and data to support program policy and decision-making Performing program, organizational, administrative or legislative analysis for high-level assignments Providing assistance for contracted services including program and policy development, case file and data management, and performance and policy development to ensure compliance EFFECTIVE COMMUNICATION Presenting ideas and complex material clearly, concisely, logically, and persuasively both verbally and in writing Speaking and writing effectively using correct grammar in order to clearly and articulately convey complex information Working effectively and interacting with department staff, other agencies, vendors, and the public Actively listening to others to gain a full understanding of critical information Providing work-in-progress status updates proactively and informs others when work is completed INTERPERSONAL SKILLS Adapting to change and different processes quickly and positively Working collaboratively on a team to produce work tasks Effectively handling customer questions and complaints Seeking to provide the highest quality service to all customers ORGANIZATION AND PLANNING Performing work timely and accurately in a high volume and fast paced environment Possessing strong organizational and planning skills that allow them to be highly productive and efficient to meet deadlines Working independently and effectively to prioritize multiple, competing tasks LEADERSHIP/SUPERVISION Creating a positive work environment in which all are motivated to do their best Conveying confidence and optimism in the group's ability to overcome obstacles and accomplish its goals Giving importance to critical work and coaches to ensure learning PROBLEM SOLVING Proactively seeking ways to contribute to the department's goals and missions Achieving results by taking initiative and identifies solutions to problems that are identified Using analytical abilities to problem solve and creatively seek alternative solutions Formulating and presenting recommendations following analysis SPECIFIC TECHNICAL EXPERTISE FOR OC PARKS PROJECT ASSISTANT Demonstrating intermediate or advance skills with Adobe Creative Suite (Photoshop, Illustrator, InDesign) Demonstrating intermediate skill for Auto CAD 2024 Familiarity and beginner knowledge with Geographic Information Systems (GIS) mapping techniques ARCHAEOLOGY & PALEONTOLOGY PREPARATION SPECIALIST Demonstrating work experience preparing artifacts, fossils, and other specimens related to archaeological, paleontological, historical, geological, or related collections Possessing leadership or supervisory experience with volunteers and/or interns RESOURCE SPECIALIST Demonstrating experience designing and implementing interpretive or informal education programming Demonstrating work experience developing temporary and permanent interpretive exhibits, displays, media and panels for nature centers, parks and trails Demonstrating advanced public speaking and the ability to communicate with park visitors, stakeholders, volunteers and partner organizations. Possessing leadership or supervisory experience with the supervision and training of volunteers and managing volunteer stewardship projects MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for Staff Specialist . RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the candidates who meet the qualifications for the position based on the skills required to meet the needs of the County of Orange. After the initial screening, those who meet the minimum qualifications will be referred on to an Online Examination. Online Examination | (Weighted 100%) Candidates will be invited to participate in an online examination related to the essential job functions. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. E MAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Rula Dabit at 714.480.2884 or by email at Rula.Dabit@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/2/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ASSET MANAGER (Business Services Analyst) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Analyst positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Thursday, April 25, 2024 at 11:59 PM (PST). OC FLEET SERVICES OC Fleet Services (OCFS) is responsible for vehicle life-cycle management, maintenance/repair, and compliance with State and Federal emissions requirements. OCFS provides responsive, cost effective fleet services to agencies/departments of the County of Orange. They assure safe and properly maintained public fleet vehicles to the internal service customers. OCFS is a service area of OC Public Works. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Asset Manager (Business Services Analyst) is assigned to the Fleet Administration Unit and reports directly to the Fleet Administration Manager (Operations & Maintenance Manager, Senior). The incumbent will assist with day-to-day fleet administration and systems. This position has a full range of analytical duties including problem identification, information gathering, analysis, development of alternative resolutions and makes final recommendations to management or other County personnel. Duties and responsibilities may include, but are not limited to: Coordinate and manage vehicle specification development Research and prepare specifications using a variety of sources for the purchase of new and replacement equipment Research and troubleshoot all fuel pump issues throughout the County of Orange Work closely with executive management and purchasing staff to monitor the annual procurement of fixed asset equipment Develop and manage various reports relating to fuel usage, client requests, etc. Serve as liaison with vendors, OCPW Purchasing, IT staff, and customers DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The successful candidate will demonstrate t hree (3) or more years of professional fleet administration experience with at least one (1) year including supervisory experience. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Experience & Knowledge Research, analyze, and determine equipment needs and utilization Procurement for vehicles, materials, and parts Bid specifications for acquisition of vehicles and equipment Applicable laws, regulations, codes polices, and procedures related to fleet administration Manual methods and computer programs used in record keeping, inventory control and maintenance programs Knowledge of South Coast Air Quality Management District (SCAQMD) clean air rules Leadership l Management Skills Provide guidance, training, and direction to staff Maintain positive working relationships with clients, peers, subordinates, key stakeholders, and executives Motivate staff to promote productivity and efficiency Inspire team toward a common vision and foster trust and ethics Strategic Planning l Analytical Skills Knowledge and experience in identifying problems, solving them, acting decisively and showing good judgment Show initiative in researching data from a variety of sources Analyze all aspects of financial and operational performance and prepare recommendations to management for use in making critical financial decisions Ability to work independently in prioritizing work, responding to client needs, and meeting established deadlines Communication Skills Ability to communicate professionally with a wide range of stakeholders, including executive management, county employees, tradespeople, contractors, vendors and the public Write clear and concise, composing informative and convincing memos, emails, letter, reports, and other documents Ability to facilitate inter-agency process improvement initiatives and development of work relationships across County agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Analyst . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/25/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
CAREER DESCRIPTION ASSET MANAGER (Business Services Analyst) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open to the public eligible list to fill current and future Business Services Analyst positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Thursday, April 25, 2024 at 11:59 PM (PST). OC FLEET SERVICES OC Fleet Services (OCFS) is responsible for vehicle life-cycle management, maintenance/repair, and compliance with State and Federal emissions requirements. OCFS provides responsive, cost effective fleet services to agencies/departments of the County of Orange. They assure safe and properly maintained public fleet vehicles to the internal service customers. OCFS is a service area of OC Public Works. For more information on OC Public Works click here. For more information on the County of Orange click here . THE OPPORTUNITY The Asset Manager (Business Services Analyst) is assigned to the Fleet Administration Unit and reports directly to the Fleet Administration Manager (Operations & Maintenance Manager, Senior). The incumbent will assist with day-to-day fleet administration and systems. This position has a full range of analytical duties including problem identification, information gathering, analysis, development of alternative resolutions and makes final recommendations to management or other County personnel. Duties and responsibilities may include, but are not limited to: Coordinate and manage vehicle specification development Research and prepare specifications using a variety of sources for the purchase of new and replacement equipment Research and troubleshoot all fuel pump issues throughout the County of Orange Work closely with executive management and purchasing staff to monitor the annual procurement of fixed asset equipment Develop and manage various reports relating to fuel usage, client requests, etc. Serve as liaison with vendors, OCPW Purchasing, IT staff, and customers DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The successful candidate will demonstrate t hree (3) or more years of professional fleet administration experience with at least one (1) year including supervisory experience. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Experience & Knowledge Research, analyze, and determine equipment needs and utilization Procurement for vehicles, materials, and parts Bid specifications for acquisition of vehicles and equipment Applicable laws, regulations, codes polices, and procedures related to fleet administration Manual methods and computer programs used in record keeping, inventory control and maintenance programs Knowledge of South Coast Air Quality Management District (SCAQMD) clean air rules Leadership l Management Skills Provide guidance, training, and direction to staff Maintain positive working relationships with clients, peers, subordinates, key stakeholders, and executives Motivate staff to promote productivity and efficiency Inspire team toward a common vision and foster trust and ethics Strategic Planning l Analytical Skills Knowledge and experience in identifying problems, solving them, acting decisively and showing good judgment Show initiative in researching data from a variety of sources Analyze all aspects of financial and operational performance and prepare recommendations to management for use in making critical financial decisions Ability to work independently in prioritizing work, responding to client needs, and meeting established deadlines Communication Skills Ability to communicate professionally with a wide range of stakeholders, including executive management, county employees, tradespeople, contractors, vendors and the public Write clear and concise, composing informative and convincing memos, emails, letter, reports, and other documents Ability to facilitate inter-agency process improvement initiatives and development of work relationships across County agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for Business Services Analyst . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/25/2024 11:59 PM Pacific
Program Manager (Real Estate and Grant Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Real Estate and Grant Management) to join our team. The Program Manager for Real Estate and Grant Management is responsible for supporting and tracking oversight of CalOptima Health's real estate initiatives throughout the project lifecycle. The incumbent will codify, track and report on all housing and building initiatives and projects that are partially or fully funded by CalOptima Health through incentives or grants. Position Information: Department: Facilities Salary Grade: L - $77,000 - $127,094 ($37.02 - $61.1029) Work Arrangement: Full Office Duties & Responsibilities: 85% - Program Support Participates in CalOptima Health's real estate initiatives and project management, including proposal review, site visits and other real estate related activities. Ensures that the quality and timeline of CalOptima Health's initiatives and project requirements meet operational and organizational needs. Coordinates with leadership, project managers and third parties to monitor and report that housing and building projects are tracked for completion and use within the established guidelines and timelines, while also identifying issues or risks. Serves as a project and financial controls subject matter expert in the evaluation and tracking of housing and building initiatives progress, providing compliance oversight and effective communication, in a cross-functional and multi-disciplinary capacity. Conducts routine monitoring and on-site visits, using written instructions for program and project grants review, to analyze required reporting, photo-document project status and test for risks, errors, waste and required compliance. Monitors all housing and building projects that are partially or fully funded by either incentives or grants in accordance with CalOptima Health contracts or grant agreements. These duties include, but are not limited to tracking, site visits, status reports, and compliance review. Develops summary reports and presentations for review by management and the board of directors as requested. Simultaneously tracks multiple housing and building projects of varied scale. Manages relationships with all stakeholders and ensures collaboration on projects. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, collaboration, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in construction management, accounting-finance, real estate or a related field required. 3 years in construction management, project financial controls, real estate asset management or property/facilities management with increasing levels of responsibility required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 5 years of experience and understanding of financial and nonfinancial data and the integration of information for real estate and facilities development, construction, property management and related transactions. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-real-estate-and-grant-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd52b5cb9b57174b8db0a086556883dc
Apr 18, 2024
Program Manager (Real Estate and Grant Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Real Estate and Grant Management) to join our team. The Program Manager for Real Estate and Grant Management is responsible for supporting and tracking oversight of CalOptima Health's real estate initiatives throughout the project lifecycle. The incumbent will codify, track and report on all housing and building initiatives and projects that are partially or fully funded by CalOptima Health through incentives or grants. Position Information: Department: Facilities Salary Grade: L - $77,000 - $127,094 ($37.02 - $61.1029) Work Arrangement: Full Office Duties & Responsibilities: 85% - Program Support Participates in CalOptima Health's real estate initiatives and project management, including proposal review, site visits and other real estate related activities. Ensures that the quality and timeline of CalOptima Health's initiatives and project requirements meet operational and organizational needs. Coordinates with leadership, project managers and third parties to monitor and report that housing and building projects are tracked for completion and use within the established guidelines and timelines, while also identifying issues or risks. Serves as a project and financial controls subject matter expert in the evaluation and tracking of housing and building initiatives progress, providing compliance oversight and effective communication, in a cross-functional and multi-disciplinary capacity. Conducts routine monitoring and on-site visits, using written instructions for program and project grants review, to analyze required reporting, photo-document project status and test for risks, errors, waste and required compliance. Monitors all housing and building projects that are partially or fully funded by either incentives or grants in accordance with CalOptima Health contracts or grant agreements. These duties include, but are not limited to tracking, site visits, status reports, and compliance review. Develops summary reports and presentations for review by management and the board of directors as requested. Simultaneously tracks multiple housing and building projects of varied scale. Manages relationships with all stakeholders and ensures collaboration on projects. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, collaboration, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in construction management, accounting-finance, real estate or a related field required. 3 years in construction management, project financial controls, real estate asset management or property/facilities management with increasing levels of responsibility required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 5 years of experience and understanding of financial and nonfinancial data and the integration of information for real estate and facilities development, construction, property management and related transactions. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-real-estate-and-grant-management-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd52b5cb9b57174b8db0a086556883dc
ITS Analyst, Sr. (Quality Assurance) CalOptima CalOptima Health is seeking a highly motivated an experienced ITS Analyst, Sr. (Quality Assurance) to join our team. The ITS Analyst, Sr. (Quality Assurance) will be responsible for testing web-based, mobile and desktop applications in a hybrid cloud environment. The incumbent will assess and test web services and other application programming interface (APIs)/data interfaces to ensure they perform according to specification, evaluate and test new or modified software programs and verify programs function according to user requirements and conform to Information Technology Services (ITS) establishment guidelines/standards. The incumbent will review new or modified user stories and program documentation to determine if the program performs according to specifications and conforms to architectural guidelines. The incumbent will work side by side with developers on agile/scrum teams. Additionally, the incumbent will write documentation to describe program evaluation, testing and correction. The incumbent will assist in evaluating proposed software or software enhancements for feasibility. The incumbent will participate in the development of utility programs to test, track and verify defects in software programs as needed. Position Information: Department: ITS - Applications Development Salary Grade: N - $95,000 - $155,078 ($45.67 - $74.5567) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Development and Testing Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with Agile Application Development teams to perform application testing, such as system, unit, regression, load and acceptance testing. Writes and validates positive test scenarios as well as alternative/negative test scenarios. Tests any new software to ensure integration into company systems meets functional requirements, system compliance and technical specifications. Reports the defects found during testing to development team. Ensures that reported bugs are fixed before the end of sprint, when applicable. Creates and executes test plans and scripts that will ensure application functionality meets user requirements specified in user stories. Analyzes formal test results in order to discover and report any defects, bugs, errors, configuration issues and interoperability flaws. Communicates test progress, test results and other relevant information to project stakeholders and management. Develops and establishes quality assurance measures and testing standards for new applications, products and/or enhancements to existing applications throughout their development/product lifecycles. Assists with production support problem identification and resolution. Assists with testing of periodic (monthly) maintenance activities. Performs Quality Assurance (QA) functions for/in using .NET, SQL, HTML, XML, SOAP, Java Script and AJAX programming environments. Installs and integrates new QA software programs into existing environments. 10% - Program Analysis and Support Analyzes documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Reviews documentation to ensure that requirements stated are correct, unambiguous and verifiable. Prepares and delivers reports, recommendations or alternatives that address existing and potential trouble areas in ITS systems and projects across the organization. Conducts internal audits to measure and assure adherence to established quality assurance standards for software development, application integration and information system performance and corresponding documentation. Makes recommendations for improvement of applications to programmers and software developers or engineers. Collaborates with Programmer Sr to build on automation suites and to execute automated regression suites as needed including running them through Jenkins. Collaborates with business stakeholders to coordinate or facilitate User Acceptance Testing. Performs and recommends security audits/enhancements on assigned systems. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in information systems, computer science or related field required. 5 years of experience testing for major applications, integrations and/or major application product release required. 2 years of experience with testing tools, test plans and building test cases required. 2 years of experience writing queries for Microsoft SQL server required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of experience in the health care industry. 2 years of experience with Visual Studio. 2 years of experience with Azure/DevOps and/or Team Foundation Server. 2 years of experience testing Electronic Data Interchange (EDI) and Data Warehouse Extract, transform, and load (ETL). 1 year of experience with Browser Stack or similar mobile device testing tools. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/its-analyst-sr-quality-assurance-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a95dcae8059e2840b223564763630476
Apr 18, 2024
ITS Analyst, Sr. (Quality Assurance) CalOptima CalOptima Health is seeking a highly motivated an experienced ITS Analyst, Sr. (Quality Assurance) to join our team. The ITS Analyst, Sr. (Quality Assurance) will be responsible for testing web-based, mobile and desktop applications in a hybrid cloud environment. The incumbent will assess and test web services and other application programming interface (APIs)/data interfaces to ensure they perform according to specification, evaluate and test new or modified software programs and verify programs function according to user requirements and conform to Information Technology Services (ITS) establishment guidelines/standards. The incumbent will review new or modified user stories and program documentation to determine if the program performs according to specifications and conforms to architectural guidelines. The incumbent will work side by side with developers on agile/scrum teams. Additionally, the incumbent will write documentation to describe program evaluation, testing and correction. The incumbent will assist in evaluating proposed software or software enhancements for feasibility. The incumbent will participate in the development of utility programs to test, track and verify defects in software programs as needed. Position Information: Department: ITS - Applications Development Salary Grade: N - $95,000 - $155,078 ($45.67 - $74.5567) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Development and Testing Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with Agile Application Development teams to perform application testing, such as system, unit, regression, load and acceptance testing. Writes and validates positive test scenarios as well as alternative/negative test scenarios. Tests any new software to ensure integration into company systems meets functional requirements, system compliance and technical specifications. Reports the defects found during testing to development team. Ensures that reported bugs are fixed before the end of sprint, when applicable. Creates and executes test plans and scripts that will ensure application functionality meets user requirements specified in user stories. Analyzes formal test results in order to discover and report any defects, bugs, errors, configuration issues and interoperability flaws. Communicates test progress, test results and other relevant information to project stakeholders and management. Develops and establishes quality assurance measures and testing standards for new applications, products and/or enhancements to existing applications throughout their development/product lifecycles. Assists with production support problem identification and resolution. Assists with testing of periodic (monthly) maintenance activities. Performs Quality Assurance (QA) functions for/in using .NET, SQL, HTML, XML, SOAP, Java Script and AJAX programming environments. Installs and integrates new QA software programs into existing environments. 10% - Program Analysis and Support Analyzes documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Reviews documentation to ensure that requirements stated are correct, unambiguous and verifiable. Prepares and delivers reports, recommendations or alternatives that address existing and potential trouble areas in ITS systems and projects across the organization. Conducts internal audits to measure and assure adherence to established quality assurance standards for software development, application integration and information system performance and corresponding documentation. Makes recommendations for improvement of applications to programmers and software developers or engineers. Collaborates with Programmer Sr to build on automation suites and to execute automated regression suites as needed including running them through Jenkins. Collaborates with business stakeholders to coordinate or facilitate User Acceptance Testing. Performs and recommends security audits/enhancements on assigned systems. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in information systems, computer science or related field required. 5 years of experience testing for major applications, integrations and/or major application product release required. 2 years of experience with testing tools, test plans and building test cases required. 2 years of experience writing queries for Microsoft SQL server required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of experience in the health care industry. 2 years of experience with Visual Studio. 2 years of experience with Azure/DevOps and/or Team Foundation Server. 2 years of experience testing Electronic Data Interchange (EDI) and Data Warehouse Extract, transform, and load (ETL). 1 year of experience with Browser Stack or similar mobile device testing tools. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/its-analyst-sr-quality-assurance-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a95dcae8059e2840b223564763630476
Administrative Assistant (Street Medicine) CalOptima CalOptima Health is seeking a highly motivated an experienced Administrative Assistant (Street Medicine) to join our team. The Administrative Assistant (Street Medicine) will play a crucial role in supporting the effective operation of CalOptima Health's Street Medicine Program by providing administrative and logistical assistance. The incumbent requires a combination of organizational skills, compassion, and the ability to work in a dynamic and often changing environment. The incumbent will work closely with the Director of Street Medicine as well as contracted providers to ensure the smooth functioning of street medicine initiatives. The incumbent will provide key clerical and/or administrative responsibilities with the ability to exercise discretion, use good judgment and maintain confidentiality. Additionally, the incumbent will primarily work in an office setting but may also need to accompany Outreach teams to various locations. Position Information: Department: Medi-Cal & CalAIM Salary Grade: D - $44,000 - $67,628 ($21.15 - $32.5135) Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Coordinates calendars and schedules of the department as assigned, including but not limited to scheduling appointments, coordinating travel, meetings and events, evaluating needs and scheduling meeting arrangements. Prepares meeting materials, meeting set-up, minute taking, photocopying, etc. Provides support and assistance for presentations on Street Medicine. Assists in the planning and execution of any media events or general awareness events related to Street Medicine. Collaborates with CalOptima Health Facilities and Information Technology Services department for any Street Medicine program needs. Coordinates and schedules Street Medicine shadowing requests. Actively supports the achievement of CalOptima Health's vision and goals for its Street Medicine Program as defined in the Street Medicine Operations Manual. Provides administrative support for specific and/or ongoing projects, such as generating reports, collecting data, maintaining project tracking logs and updating calendars. Applies general business practices, as well as CalOptima Health policies and procedures to the completion of daily tasks. Prepares memos, documents, reports and forms as needed. Handles incoming and outgoing correspondence per administrative policy. Assists with project tracking, reporting, budgeting and communications with external project stakeholders. Maintains an inventory of supplies, including monitoring needs and ordering. May determine priority of matters of attention for the Director, redirects matters to other staff members or handles matters personally, as appropriate. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Coordinates all incoming invoices and expense reports for the department. Maintains confidential and sensitive information and files regarding management projects, policies and personnel while ensuring appropriate follow-up. Answers the Street Medicine referral phone and directs calls to the appropriate Street Medicine provider. Answers telephone calls, meets visitors and answers a variety of questions with tact and diplomacy. Triages calls to appropriate staff for resolution. Coordinates travel arrangements and completes registration for conferences and seminars as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of administrative support experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Bachelor's degree in business administration or related field. 2 years of experience working with community-based organizations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/administrative-assistant-street-medicine-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-99148848fe971f479cf1b57be4dbec74
Apr 18, 2024
Full Time
Administrative Assistant (Street Medicine) CalOptima CalOptima Health is seeking a highly motivated an experienced Administrative Assistant (Street Medicine) to join our team. The Administrative Assistant (Street Medicine) will play a crucial role in supporting the effective operation of CalOptima Health's Street Medicine Program by providing administrative and logistical assistance. The incumbent requires a combination of organizational skills, compassion, and the ability to work in a dynamic and often changing environment. The incumbent will work closely with the Director of Street Medicine as well as contracted providers to ensure the smooth functioning of street medicine initiatives. The incumbent will provide key clerical and/or administrative responsibilities with the ability to exercise discretion, use good judgment and maintain confidentiality. Additionally, the incumbent will primarily work in an office setting but may also need to accompany Outreach teams to various locations. Position Information: Department: Medi-Cal & CalAIM Salary Grade: D - $44,000 - $67,628 ($21.15 - $32.5135) Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Coordinates calendars and schedules of the department as assigned, including but not limited to scheduling appointments, coordinating travel, meetings and events, evaluating needs and scheduling meeting arrangements. Prepares meeting materials, meeting set-up, minute taking, photocopying, etc. Provides support and assistance for presentations on Street Medicine. Assists in the planning and execution of any media events or general awareness events related to Street Medicine. Collaborates with CalOptima Health Facilities and Information Technology Services department for any Street Medicine program needs. Coordinates and schedules Street Medicine shadowing requests. Actively supports the achievement of CalOptima Health's vision and goals for its Street Medicine Program as defined in the Street Medicine Operations Manual. Provides administrative support for specific and/or ongoing projects, such as generating reports, collecting data, maintaining project tracking logs and updating calendars. Applies general business practices, as well as CalOptima Health policies and procedures to the completion of daily tasks. Prepares memos, documents, reports and forms as needed. Handles incoming and outgoing correspondence per administrative policy. Assists with project tracking, reporting, budgeting and communications with external project stakeholders. Maintains an inventory of supplies, including monitoring needs and ordering. May determine priority of matters of attention for the Director, redirects matters to other staff members or handles matters personally, as appropriate. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Coordinates all incoming invoices and expense reports for the department. Maintains confidential and sensitive information and files regarding management projects, policies and personnel while ensuring appropriate follow-up. Answers the Street Medicine referral phone and directs calls to the appropriate Street Medicine provider. Answers telephone calls, meets visitors and answers a variety of questions with tact and diplomacy. Triages calls to appropriate staff for resolution. Coordinates travel arrangements and completes registration for conferences and seminars as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of administrative support experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Bachelor's degree in business administration or related field. 2 years of experience working with community-based organizations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/administrative-assistant-street-medicine-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-99148848fe971f479cf1b57be4dbec74
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Apr 16, 2024
Full Time
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Public Health Microbiologist II Salary Information This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The first round of considerations will be on Friday, April 12, 2024, at 11:59 p.m. (PST) . Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. This recruitment will establish an Open eligible list to fill current and future Public Health Microbiologist II positions. This recruitment may also be used to fill positions in similar and/or lower classifications. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Orange County Public Health Laboratory (OCPHL) is a core component of the Public Health program within HCA that provides laboratory services to Correctional Health Services, Public Health Clinical Services, Communicable Disease Control Division, Environmental Health Services, and clinical and hospital laboratories. Furthermore, OCPHL provides specialized laboratory testing for assessing, investigating, and analyzing infectious diseases of public health concerning Orange County, California. OCPHL is certified by Clinical Laboratory Improvement Amendments (CLIA) and approved by the California Department of Public Health (CDPH) to perform high complexity testing in the areas of bacteriology, mycobacteriology, mycology, parasitology, virology, immunology, and molecular biology. Additionally, OCPHL has a Water Quality laboratory located in Newport Beach that is certified by the California Environmental Laboratory Accreditation Program (ELAP) that primarily monitors the County’s ocean and bay recreational waters. THE OPPORTUNITY HCA is recruiting for a Public Health Microbiologist (PHM) II to perform complex standardized microbiological testing in areas such as: bacteriology, mycobacteriology (TB), parasitology, virology, and water quality for the detection of communicable disease-causing agents. The incumbents will be critical in maintaining the quality of testing that Orange County Public Health Laboratory provides to a variety of clients and programs. The duties of the PHM II include, but are not limited to: Provide high quality, public health laboratory services to clients Conduct technical laboratory testing and analysis of a standardized and generally recurring nature using well defined procedures Evaluate, validate, and/or verify new laboratory testing methods Work with laboratory instruments and equipment including calibration and troubleshooting Act as a technical expert for assigned areas and provide consultation to clients Train, review, and oversee the work of PHM I(s), Laboratory Assistants, or PHM Trainees DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Advanced knowledge of microbiological and serological concepts, principles, and techniques that can be applied to public health laboratory testing Utilizing and training on traditional microbiological and molecular methods to test and analyze communicable disease organisms such as Hepatitis, HIV, Tuberculosis, Salmonella, Gonorrhea, and Influenza Applying universal precautions to laboratory hazards associated with laboratory testing Understanding and following policies, processes and procedures for the handling of specimens containing agents of concern such as: blood, sputum, stool, and others Utilizing the Laboratory Information System at different phases of the testing process Conducting different and complex microbiological testing/examination methods and interpreting results for accurate identification of infectious agents Operating technical laboratory equipment and performing routine functional checks; adhering to safety rules and precautions Performing, recording, and reviewing quality control activities; following appropriate regulations, policies and procedures; and adhering to quality assurance program guidelines Understanding quality improvement and making recommendations for improving processes in the laboratory Cross-training in different laboratory testing sections to be able to provide backup testing in the event of a public health incident or emergency Written & Oral Communication Skills Writing standard operating procedures or policies for departmental tests or methods as needed Communicating professionally and tactfully with clients when giving/explaining laboratory results and answering technical questions Communicating professionally with vendors or sales representatives regarding laboratory supplies or equipment as needed Adapting communication style depending on audience (client, peer, management, etc.) Planning & Organization Planning, organizing, and prioritizing work to meet established deadlines Setting objectives and goals to achieve maximum productivity Maintaining proper documentation of equipment records Developing, utilizing and maintaining effective systems to manage multiple tasks and track information, equipment records, quality controls, business goals, etc. Strong attention to detail and monitors and checks work; plans and organizes time and resources efficiently Leadership | Teamwork Facilitating, motivating, and supporting others to realize common goals Constructing positive relationships at all levels based on trust and respect Monitoring and sharing opportunities to improved processes and plans Helping staff acquire and apply new knowledge, skills and attitudes by explaining, modeling and giving effective examples MINIMUM QUALIFICATIONS Click here to learn more about the Minimum Qualifications for the Public Health Microbiologist II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here t o see the latest guidance for more details Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 13, 2024
Full Time
CAREER DESCRIPTION Public Health Microbiologist II Salary Information This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The first round of considerations will be on Friday, April 12, 2024, at 11:59 p.m. (PST) . Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. This recruitment will establish an Open eligible list to fill current and future Public Health Microbiologist II positions. This recruitment may also be used to fill positions in similar and/or lower classifications. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Orange County Public Health Laboratory (OCPHL) is a core component of the Public Health program within HCA that provides laboratory services to Correctional Health Services, Public Health Clinical Services, Communicable Disease Control Division, Environmental Health Services, and clinical and hospital laboratories. Furthermore, OCPHL provides specialized laboratory testing for assessing, investigating, and analyzing infectious diseases of public health concerning Orange County, California. OCPHL is certified by Clinical Laboratory Improvement Amendments (CLIA) and approved by the California Department of Public Health (CDPH) to perform high complexity testing in the areas of bacteriology, mycobacteriology, mycology, parasitology, virology, immunology, and molecular biology. Additionally, OCPHL has a Water Quality laboratory located in Newport Beach that is certified by the California Environmental Laboratory Accreditation Program (ELAP) that primarily monitors the County’s ocean and bay recreational waters. THE OPPORTUNITY HCA is recruiting for a Public Health Microbiologist (PHM) II to perform complex standardized microbiological testing in areas such as: bacteriology, mycobacteriology (TB), parasitology, virology, and water quality for the detection of communicable disease-causing agents. The incumbents will be critical in maintaining the quality of testing that Orange County Public Health Laboratory provides to a variety of clients and programs. The duties of the PHM II include, but are not limited to: Provide high quality, public health laboratory services to clients Conduct technical laboratory testing and analysis of a standardized and generally recurring nature using well defined procedures Evaluate, validate, and/or verify new laboratory testing methods Work with laboratory instruments and equipment including calibration and troubleshooting Act as a technical expert for assigned areas and provide consultation to clients Train, review, and oversee the work of PHM I(s), Laboratory Assistants, or PHM Trainees DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Advanced knowledge of microbiological and serological concepts, principles, and techniques that can be applied to public health laboratory testing Utilizing and training on traditional microbiological and molecular methods to test and analyze communicable disease organisms such as Hepatitis, HIV, Tuberculosis, Salmonella, Gonorrhea, and Influenza Applying universal precautions to laboratory hazards associated with laboratory testing Understanding and following policies, processes and procedures for the handling of specimens containing agents of concern such as: blood, sputum, stool, and others Utilizing the Laboratory Information System at different phases of the testing process Conducting different and complex microbiological testing/examination methods and interpreting results for accurate identification of infectious agents Operating technical laboratory equipment and performing routine functional checks; adhering to safety rules and precautions Performing, recording, and reviewing quality control activities; following appropriate regulations, policies and procedures; and adhering to quality assurance program guidelines Understanding quality improvement and making recommendations for improving processes in the laboratory Cross-training in different laboratory testing sections to be able to provide backup testing in the event of a public health incident or emergency Written & Oral Communication Skills Writing standard operating procedures or policies for departmental tests or methods as needed Communicating professionally and tactfully with clients when giving/explaining laboratory results and answering technical questions Communicating professionally with vendors or sales representatives regarding laboratory supplies or equipment as needed Adapting communication style depending on audience (client, peer, management, etc.) Planning & Organization Planning, organizing, and prioritizing work to meet established deadlines Setting objectives and goals to achieve maximum productivity Maintaining proper documentation of equipment records Developing, utilizing and maintaining effective systems to manage multiple tasks and track information, equipment records, quality controls, business goals, etc. Strong attention to detail and monitors and checks work; plans and organizes time and resources efficiently Leadership | Teamwork Facilitating, motivating, and supporting others to realize common goals Constructing positive relationships at all levels based on trust and respect Monitoring and sharing opportunities to improved processes and plans Helping staff acquire and apply new knowledge, skills and attitudes by explaining, modeling and giving effective examples MINIMUM QUALIFICATIONS Click here to learn more about the Minimum Qualifications for the Public Health Microbiologist II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here t o see the latest guidance for more details Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DATA ANALYTICS ADMINISTRATOR (RESEARCH, POLICY, AND QUALITY ASSURANCE ADMINISTRATOR) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Research, Policy, and Quality Assurance Administrator positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 29, 2024. Qualified applicants are encouraged to apply immediately. COUNTY EXECUTIVE OFFICE - BUDGET AND FINANCE OFFICE The County Executive Office (CEO) implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget and strategic financial plan, manages the County debt programs, and assists the public. The County Executive Officer is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000+ employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate and Government & Community Relations. The Budget & Finance Office is part of the County Executive Office and reports to the Chief Financial Officer. The unit is also involved in the implementation or coordination of many of the County’s initiatives. Click here for more information on the Budget and Finance Office. Click here for more information on the County of Orange. THE OPPORTUNITY The Budget and Finance Office seeks an experienced data and research professional with an extensive background in data analytics, trend analysis, predictive analytics, statistical models, and forecasting outcomes as well as excellent written and oral communication skills. The primary functions of this position include, but are not limited to performing advanced data analytics projects; leading agencies in maintaining a countywide data strategy/plan; developing projects to ensure metric reporting and outcomes for countywide initiatives; facilitating collaboration with agencies and third-party vendors; and special ad hoc assignments as required. The incumbent will perform the following duties and responsibilities: Utilizing statistical software and other programs to extract necessary data from databases to develop trend analyses, statistical and predictive models to assist with programming and budget recommendations. Developing, tracking and reporting outcomes, performance indicators, trend analysis and correlations for Countywide projects and initiatives. Creating reports and data dashboards using metrics to ensure data-driven decisions are implemented within countywide operations. Analyzing existing data structures, models, and algorithms to assess if data requirements are supported and needs are being met for the County. Identifying gaps and making recommendations as appropriate. Collaborating with agencies to ensure implementation of a countywide data strategy plan and all associated policies are followed with best practices to ensure reliability and validity of reported metrics and outcomes. Conducting trainings and consultations regarding best practices in research, data analytics, data collection, evaluation and data entry. Develops and updates program policies and related training materials. Providing recommendations for data system improvements used within agencies and third-party vendors to streamline processes and ensure timely reporting. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have at least four (4) years of combined professional-level experience in data analysis, applied research, and/or data modeling and forecasting outcomes. A Bachelor's degree and/or Master’s degree in statistics, behavioral science, business or public administration, or closely related field is highly desirable. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: Technical Knowledge | Technical Experience Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information using tables, charts, and graphs. Conducting complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlations, frequency distribution, reliability and variability criteria, and regression analysis. Gathering, analyzing, researching, interpreting, and applying relevant data skillfully to respond to achieve measurable results. Understanding methods of data extraction, quality assurance, and management. Using principles and methods of qualitative and quantitative data collection, analysis and management. Understanding of best practices, trends and emerging techniques and methodologies and when to utilize. Implementing principles and practices of obtaining stakeholder input through various forms (e.g., focus groups, key informant interviews, etc.) and incorporating program evaluation into program quality improvement. Using statistical software such as SPSS to perform statistical analysis. Utilizing software applications such as Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server at an intermediate to advanced level. Leadership l Supervision Supervisory principles, practices and techniques including employee development, coordinating deadlines, prioritizing work demands, training, and assigning/monitoring work. Making well-informed and objective decisions by understanding the impact and implications on organizational goals. Effectively organizing and planning work tasks to ensure high productivity and efficiency. Working independently and managing time wisely in order to effectively prioritize multiple competing tasks. Building and managing positive forward focused customer-oriented work environments. Utilizing good judgment and diplomacy in dealing with difficult and sensitive situations. Analytical Skills | Problem Solving Accountable for personal performance in achieving goals and maintains sufficient content knowledge to perform all aspects of the job effectively. Identifying, analyzing, and resolving issues, acting decisively, committing to action, and making decisions that reflect sound judgment. Looks at issues from multiple perspectives, considering short/long-term objectives and potential impacts before drawing conclusions or taking action. Proven ability to concurrently manage multiple projects and tasks. Verbal Communication | Written Communication Communicating effectively and professionally both verbally and in writing with individuals at all levels of the organization, and internal and external partners, including communicating core ideas to elected officials and County executives. Presenting ideas and complex material clearly, concisely, logically, and persuasively both in writing and orally utilizing various methods tailored to the audience. Establishing and cultivating effective working relationships with various staff members, community agencies, stakeholders, and resources. Strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability and conflict resolution. Proven ability to share technical knowledge with others. Proven ability to maintain a high level of confidentiality. Working effectively as part of a team to tackle and solve issues creatively to ensure achievement of program and project objectives. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Research, Policy, and Quality Assurance Administrator as well as the physical characteristics and environmental conditions. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Candidates will be interviewed and rated by a panel of subject matter experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with “governmentjobs.com” and “ocgov.com.” If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/29/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
CAREER DESCRIPTION DATA ANALYTICS ADMINISTRATOR (RESEARCH, POLICY, AND QUALITY ASSURANCE ADMINISTRATOR) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Research, Policy, and Quality Assurance Administrator positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Monday, April 29, 2024. Qualified applicants are encouraged to apply immediately. COUNTY EXECUTIVE OFFICE - BUDGET AND FINANCE OFFICE The County Executive Office (CEO) implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget and strategic financial plan, manages the County debt programs, and assists the public. The County Executive Officer is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000+ employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate and Government & Community Relations. The Budget & Finance Office is part of the County Executive Office and reports to the Chief Financial Officer. The unit is also involved in the implementation or coordination of many of the County’s initiatives. Click here for more information on the Budget and Finance Office. Click here for more information on the County of Orange. THE OPPORTUNITY The Budget and Finance Office seeks an experienced data and research professional with an extensive background in data analytics, trend analysis, predictive analytics, statistical models, and forecasting outcomes as well as excellent written and oral communication skills. The primary functions of this position include, but are not limited to performing advanced data analytics projects; leading agencies in maintaining a countywide data strategy/plan; developing projects to ensure metric reporting and outcomes for countywide initiatives; facilitating collaboration with agencies and third-party vendors; and special ad hoc assignments as required. The incumbent will perform the following duties and responsibilities: Utilizing statistical software and other programs to extract necessary data from databases to develop trend analyses, statistical and predictive models to assist with programming and budget recommendations. Developing, tracking and reporting outcomes, performance indicators, trend analysis and correlations for Countywide projects and initiatives. Creating reports and data dashboards using metrics to ensure data-driven decisions are implemented within countywide operations. Analyzing existing data structures, models, and algorithms to assess if data requirements are supported and needs are being met for the County. Identifying gaps and making recommendations as appropriate. Collaborating with agencies to ensure implementation of a countywide data strategy plan and all associated policies are followed with best practices to ensure reliability and validity of reported metrics and outcomes. Conducting trainings and consultations regarding best practices in research, data analytics, data collection, evaluation and data entry. Develops and updates program policies and related training materials. Providing recommendations for data system improvements used within agencies and third-party vendors to streamline processes and ensure timely reporting. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have at least four (4) years of combined professional-level experience in data analysis, applied research, and/or data modeling and forecasting outcomes. A Bachelor's degree and/or Master’s degree in statistics, behavioral science, business or public administration, or closely related field is highly desirable. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: Technical Knowledge | Technical Experience Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information using tables, charts, and graphs. Conducting complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlations, frequency distribution, reliability and variability criteria, and regression analysis. Gathering, analyzing, researching, interpreting, and applying relevant data skillfully to respond to achieve measurable results. Understanding methods of data extraction, quality assurance, and management. Using principles and methods of qualitative and quantitative data collection, analysis and management. Understanding of best practices, trends and emerging techniques and methodologies and when to utilize. Implementing principles and practices of obtaining stakeholder input through various forms (e.g., focus groups, key informant interviews, etc.) and incorporating program evaluation into program quality improvement. Using statistical software such as SPSS to perform statistical analysis. Utilizing software applications such as Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server at an intermediate to advanced level. Leadership l Supervision Supervisory principles, practices and techniques including employee development, coordinating deadlines, prioritizing work demands, training, and assigning/monitoring work. Making well-informed and objective decisions by understanding the impact and implications on organizational goals. Effectively organizing and planning work tasks to ensure high productivity and efficiency. Working independently and managing time wisely in order to effectively prioritize multiple competing tasks. Building and managing positive forward focused customer-oriented work environments. Utilizing good judgment and diplomacy in dealing with difficult and sensitive situations. Analytical Skills | Problem Solving Accountable for personal performance in achieving goals and maintains sufficient content knowledge to perform all aspects of the job effectively. Identifying, analyzing, and resolving issues, acting decisively, committing to action, and making decisions that reflect sound judgment. Looks at issues from multiple perspectives, considering short/long-term objectives and potential impacts before drawing conclusions or taking action. Proven ability to concurrently manage multiple projects and tasks. Verbal Communication | Written Communication Communicating effectively and professionally both verbally and in writing with individuals at all levels of the organization, and internal and external partners, including communicating core ideas to elected officials and County executives. Presenting ideas and complex material clearly, concisely, logically, and persuasively both in writing and orally utilizing various methods tailored to the audience. Establishing and cultivating effective working relationships with various staff members, community agencies, stakeholders, and resources. Strong customer service skills including responsiveness, active listening, attention to detail, collaboration, adaptability and conflict resolution. Proven ability to share technical knowledge with others. Proven ability to maintain a high level of confidentiality. Working effectively as part of a team to tackle and solve issues creatively to ensure achievement of program and project objectives. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Research, Policy, and Quality Assurance Administrator as well as the physical characteristics and environmental conditions. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Candidates will be interviewed and rated by a panel of subject matter experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with “governmentjobs.com” and “ocgov.com.” If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/29/2024 11:59 PM Pacific
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5706853eb60c514da26ae22ee3d321b1
Apr 13, 2024
Full Time
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5706853eb60c514da26ae22ee3d321b1
Communications Specialist - Lead (Digital Communications) CalOptima CalOptima Health is seeking a highly motivated an experienced Communications Specialist - Lead (Digital Communications) to join our team. The Communications Specialist - Lead (Digital Communications) will work closely with CalOptima Health staff to ensure effective digital communication to members and other audiences about CalOptima Health programs and activities. The incumbent will be responsible for the content and messaging of digital communications, including texts, emails, website and other electronic formats. The incumbent will also work collaboratively across the organization in a lead capacity to coordinate electronic external communications in consideration of member needs and regulatory requirements. The incumbent will be detail-oriented, deadline-driven and technology-savvy to ensure the overall effectiveness of CalOptima Health's digital communications. Position Information: Department: Communications Salary Grade: J - $65,000 - $106,106 ($31.25 - $51.0125) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 60% - Lead Duties Leads diverse digital communication projects with minimal supervision in support of CalOptima Health's mission, vision and strategic plan. Leads the digital communications coordination effort across the organization to ensure effectiveness in consideration of member needs and regulatory requirements, including establishing and leading a governance committee to effectively schedule and prioritize outbound messaging. Works with internal clients to provide counsel and document review of written materials to ensure accuracy, consistent messaging and appropriate writing style. Works with internal clients to review, edit and approve website content prior to implementation and coordinates with website team on content updates. Develops creative communication resources for deployment on the website, including but not limited to videos, motion graphics and other digital elements. Helps ensure the accessibility of website content and digital communications in consideration of language, page design and functionality, including structuring the content to optimize for screen readers and other assistive technology. 35% - Communications Administration Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Oversees and maintains files related to digital communications, including records needed to ensure compliance with policies and regulatory requirements. Develops metrics and captures performance data related to digital communications. Maintains an understanding of search engine content optimization, keyword research and user intent, and supports training of content contributors to ensure best practices. Maintains a thorough understanding of the most current industry technology, tools and trends to implement CalOptima Health's digital communications. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in communications, public relations, journalism, English or related field required. 5 years of experience in professional editing and writing required. Demonstrated capability with technology tools, including but not limited to project management tools, digital communications platforms, website content management system and basic HTML. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in communications, public relations, journalism, English or related field. Professional experience in the health care or human services environment using effective verbal and written skills. Familiarity with communicating to low-literacy populations, meeting technical accessibility needs and following guidelines/regulations related to Medi-Cal/Medicare. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/communications-specialist-lead-digital-communications-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-28d3536aa741634ca3a4d0bde67a82fb
Apr 13, 2024
Communications Specialist - Lead (Digital Communications) CalOptima CalOptima Health is seeking a highly motivated an experienced Communications Specialist - Lead (Digital Communications) to join our team. The Communications Specialist - Lead (Digital Communications) will work closely with CalOptima Health staff to ensure effective digital communication to members and other audiences about CalOptima Health programs and activities. The incumbent will be responsible for the content and messaging of digital communications, including texts, emails, website and other electronic formats. The incumbent will also work collaboratively across the organization in a lead capacity to coordinate electronic external communications in consideration of member needs and regulatory requirements. The incumbent will be detail-oriented, deadline-driven and technology-savvy to ensure the overall effectiveness of CalOptima Health's digital communications. Position Information: Department: Communications Salary Grade: J - $65,000 - $106,106 ($31.25 - $51.0125) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 60% - Lead Duties Leads diverse digital communication projects with minimal supervision in support of CalOptima Health's mission, vision and strategic plan. Leads the digital communications coordination effort across the organization to ensure effectiveness in consideration of member needs and regulatory requirements, including establishing and leading a governance committee to effectively schedule and prioritize outbound messaging. Works with internal clients to provide counsel and document review of written materials to ensure accuracy, consistent messaging and appropriate writing style. Works with internal clients to review, edit and approve website content prior to implementation and coordinates with website team on content updates. Develops creative communication resources for deployment on the website, including but not limited to videos, motion graphics and other digital elements. Helps ensure the accessibility of website content and digital communications in consideration of language, page design and functionality, including structuring the content to optimize for screen readers and other assistive technology. 35% - Communications Administration Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Oversees and maintains files related to digital communications, including records needed to ensure compliance with policies and regulatory requirements. Develops metrics and captures performance data related to digital communications. Maintains an understanding of search engine content optimization, keyword research and user intent, and supports training of content contributors to ensure best practices. Maintains a thorough understanding of the most current industry technology, tools and trends to implement CalOptima Health's digital communications. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in communications, public relations, journalism, English or related field required. 5 years of experience in professional editing and writing required. Demonstrated capability with technology tools, including but not limited to project management tools, digital communications platforms, website content management system and basic HTML. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in communications, public relations, journalism, English or related field. Professional experience in the health care or human services environment using effective verbal and written skills. Familiarity with communicating to low-literacy populations, meeting technical accessibility needs and following guidelines/regulations related to Medi-Cal/Medicare. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/communications-specialist-lead-digital-communications-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-28d3536aa741634ca3a4d0bde67a82fb
Accounting Clerk, Sr. CalOptima CalOptima Health is seeking a highly motivated an experienced Accounting Clerk, Sr. to join our team. Under general direction, the Accounting Clerk Sr will be responsible for performing general accounting and administrative support duties for various specialties including accounts payable (A/P) and account reconciliations. The incumbent will coordinate work with external vendors and various departments within CalOptima Health to ensure that payments are processed timely, accurately and efficiently. Position Information: Department: Accounting Salary Grade: E - $48,000 - $72,292 ($23.08 - $34.7558) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Accounting Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Reviews incoming vendor invoices received via e-mail or mail. Completes payments and controls expenses by receiving, processing, verifying and reconciling invoices. Reviews all approved invoices for proper signature and invoice details. Inputs and processes approved vendor invoices via A/P or purchasing batch. Processes escheat and health network capitation payments. Uploads electronic funds transfer file via bank portal and confirms the automated clearing house confirmation email is received. Notifies business owners and buyers when purchase order lacks funding to process invoices. Reviews and resolves complex issues and exceptions on vendor and provider related invoices. Researches and responds to business owner and vendor check status inquiries. Completes Great Plains stop pay and check re-issues. Reviews and processes check tracers from the Claims department. Processes Facets void/no re-issue or void/re-issue checks. Requests and coordinates new vendor setups or updates with the Great Plains Administrator. Maintains and updates the current and prior year's onsite filing systems. Assists with all internal and external audit requests. Interacts with stores, vendors and other departments to research problems and correct errors. Verifies vendor accounts by reconciling monthly statements and related transactions. 10% - Administrative Support Researches and makes recommendations on how to resolve complex customer service problems. Provides formal and informal training and cross training to subordinates in various functions of programs/processes. Answers questions from business owners on policies, procedures and directives by utilizing knowledge of program, or researching and gathering information. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of experience in accounts payable or related experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in business administration or related field. 5 years of experience in accounts payable and or related experience. Experience with Great Plains accounting software, enterprise resource planning (ERP) and/or claims software. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/accounting-clerk-sr-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5ebfd1d0f4f4c6478e1e0623b3c27ddb
Apr 13, 2024
Accounting Clerk, Sr. CalOptima CalOptima Health is seeking a highly motivated an experienced Accounting Clerk, Sr. to join our team. Under general direction, the Accounting Clerk Sr will be responsible for performing general accounting and administrative support duties for various specialties including accounts payable (A/P) and account reconciliations. The incumbent will coordinate work with external vendors and various departments within CalOptima Health to ensure that payments are processed timely, accurately and efficiently. Position Information: Department: Accounting Salary Grade: E - $48,000 - $72,292 ($23.08 - $34.7558) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Accounting Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Reviews incoming vendor invoices received via e-mail or mail. Completes payments and controls expenses by receiving, processing, verifying and reconciling invoices. Reviews all approved invoices for proper signature and invoice details. Inputs and processes approved vendor invoices via A/P or purchasing batch. Processes escheat and health network capitation payments. Uploads electronic funds transfer file via bank portal and confirms the automated clearing house confirmation email is received. Notifies business owners and buyers when purchase order lacks funding to process invoices. Reviews and resolves complex issues and exceptions on vendor and provider related invoices. Researches and responds to business owner and vendor check status inquiries. Completes Great Plains stop pay and check re-issues. Reviews and processes check tracers from the Claims department. Processes Facets void/no re-issue or void/re-issue checks. Requests and coordinates new vendor setups or updates with the Great Plains Administrator. Maintains and updates the current and prior year's onsite filing systems. Assists with all internal and external audit requests. Interacts with stores, vendors and other departments to research problems and correct errors. Verifies vendor accounts by reconciling monthly statements and related transactions. 10% - Administrative Support Researches and makes recommendations on how to resolve complex customer service problems. Provides formal and informal training and cross training to subordinates in various functions of programs/processes. Answers questions from business owners on policies, procedures and directives by utilizing knowledge of program, or researching and gathering information. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of experience in accounts payable or related experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in business administration or related field. 5 years of experience in accounts payable and or related experience. Experience with Great Plains accounting software, enterprise resource planning (ERP) and/or claims software. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/accounting-clerk-sr-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5ebfd1d0f4f4c6478e1e0623b3c27ddb
Grievance & Appeals Nurse Specialist CalOptima CalOptima Health is seeking a highly motivated an experienced Grievance & Appeals Nurse Specialist to join our team. The Grievance and Appeals Nurse Specialist participates in managing CalOptima Health's medical appeals and state hearing reviews for all lines of business, including handling expedited and standard requests. The incumbent will ensure appeals and state hearing requests are processed in accordance with regulations, compliance standards and policies and procedures. The incumbent will investigate and prepare case narratives and statements of position based on clinical information, benefits and applicable regulations related to member or provider disputes of decisions. The incumbent will clearly articulate the facts and CalOptima Health's position regarding disputes to the Administrative Law Judge hearing the case. The incumbent will be responsible for creating and reviewing resolution letters for appropriateness of clinical criteria and regulatory requirements. Position Information: Department: Grievance & Appeals Salary Grade: M - $85,000 - $141,086 ($40.87 - $67.8298) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Prepares clinical reviews based on clinical guidelines and provides monitoring of cases involving medical decisions and quality of care or service decisions. Ensures all cases are completed in accordance with state and federal regulatory requirements including timelines. Presents recommendations based on clinical review, criteria and organizational policies to CalOptima Health's physician reviewers for final determination. Resolves complex and sensitive member issues within established timelines. Maintains departmental database and the integrity of records by accurately entering case actions to assigned cases. Analyzes and reports cases through GARS' subcommittee. Oversees state hearing cases. Discusses appeal process, medical decisions and hearing rights with members. Assists members in coordinating their services with providers and communicates the status and outcome to members. Assigns position statements and represents CalOptima Health at state hearings. 15% - Administrative Support Participates in departmental meetings, trainings and audits as requested. Assists with the notification process to members or providers on the clinical decision issued. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma required. 5 years of health care/managed care experience required. Preferably in the following related areas of responsibility: Grievances and Appeals, Utilization Management and/or Quality Management. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Active Registered Nurse (RN) license to practice in the state of California. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Active Licensed Vocational Nurse (LVN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/grievance-appeals-nurse-specialist-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-67196570d7d3ff44929de4569674e46a
Apr 13, 2024
Grievance & Appeals Nurse Specialist CalOptima CalOptima Health is seeking a highly motivated an experienced Grievance & Appeals Nurse Specialist to join our team. The Grievance and Appeals Nurse Specialist participates in managing CalOptima Health's medical appeals and state hearing reviews for all lines of business, including handling expedited and standard requests. The incumbent will ensure appeals and state hearing requests are processed in accordance with regulations, compliance standards and policies and procedures. The incumbent will investigate and prepare case narratives and statements of position based on clinical information, benefits and applicable regulations related to member or provider disputes of decisions. The incumbent will clearly articulate the facts and CalOptima Health's position regarding disputes to the Administrative Law Judge hearing the case. The incumbent will be responsible for creating and reviewing resolution letters for appropriateness of clinical criteria and regulatory requirements. Position Information: Department: Grievance & Appeals Salary Grade: M - $85,000 - $141,086 ($40.87 - $67.8298) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Prepares clinical reviews based on clinical guidelines and provides monitoring of cases involving medical decisions and quality of care or service decisions. Ensures all cases are completed in accordance with state and federal regulatory requirements including timelines. Presents recommendations based on clinical review, criteria and organizational policies to CalOptima Health's physician reviewers for final determination. Resolves complex and sensitive member issues within established timelines. Maintains departmental database and the integrity of records by accurately entering case actions to assigned cases. Analyzes and reports cases through GARS' subcommittee. Oversees state hearing cases. Discusses appeal process, medical decisions and hearing rights with members. Assists members in coordinating their services with providers and communicates the status and outcome to members. Assigns position statements and represents CalOptima Health at state hearings. 15% - Administrative Support Participates in departmental meetings, trainings and audits as requested. Assists with the notification process to members or providers on the clinical decision issued. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma required. 5 years of health care/managed care experience required. Preferably in the following related areas of responsibility: Grievances and Appeals, Utilization Management and/or Quality Management. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Active Registered Nurse (RN) license to practice in the state of California. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Active Licensed Vocational Nurse (LVN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/grievance-appeals-nurse-specialist-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-67196570d7d3ff44929de4569674e46a
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION TECHNOLOGY SERVICES MANAGER, SR. SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current/future vacancies in Auditor-Controller and/or any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. DEADLINE TO APPLY This recruitment will close on MONDAY, APRIL 22, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The Auditor-Controller Department is committed to serving Orange County by ensuring accountability over public spending, transparency of taxpayer dollars, and engaging the public in government. We carry out our vision and mission by conducting the Public's business with the highest ethical and due diligence standards by supporting ethical and responsible financial decisions throughout the County. You can learn more about the Auditor-Controller Department by clicking here . THE OPPORTUNITY The Auditor-Controller is seeking a talented, experienced and goal-driven Senior Technology Services Manager to perform a variety of technical, functional and analytical duties to support the County’s property tax systems that include the core custom recently-modernized Property Tax System (PTS) application, internal and external system interfaces (e.g., Assessor interfaces, IVR and web interfaces, lien interface, Assessment Appeals interface, etc.). This position reports to the Technology Services Assistant Deputy Director and is part of the team that has the functional and technical responsibility for providing critical systems support to the County’s Property Tax administration processes performed by the Auditor-Controller, Treasurer Tax-Collector and Clerk of the Board. This team also supports all projects related to the County’s property tax administration objectives in the areas of constituent service delivery, legal compliance, fiscal stewardship, technology use, operational efficiencies, policies and standards, security, and service continuity. This role will also interact with County agencies, the County Data Center, and third-party vendors during upgrades and/or implementation of enhancements including but not limited to new software and/or hardware. The individual should be able to demonstrate the ability to adapt to the direction set forth by the Auditor-Controller for the County and its constituents. The position may be on-call 24/7. PTS is a Java/SQL Server based system that was recently modernized from its legacy mainframe platform. Critical to the operation of the County and its taxing agencies, PTS enables the Auditor-Controller (A-C), Treasurer-Tax Collector (TTC) and Clerk of the Board (COB) to collaboratively administer property taxes efficiently via automated built-in processes. The in-house developed system also facilitates the efficient collection and application of approximately $8 billion in annual property tax of tax payments and apportion to the County, cities, schools, and special districts. Along with this core application, the PTS IT Team also manages several interfaces and ancillary programs with specialized functions that integrate with PTS. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of property tax experience, must include two (2) years of lead or supervisory experience AND a Bachelor’s degree in computer science, information technology, business or related field. A Master’s degree or higher in computer science, information technology, business or related field may substitute for two (2) years of the required experience. The successful candidate will also possess the following competencies: Technical Proficiency Knowledge of information systems concepts, software development methodologies and network/security fundamentals, and technologies that align with the County’s and Auditor-Controller’s technology stack. Understanding of enterprise systems’ batch job processing and forecasting requirements. Evaluating and adopting current and emerging technologies to enhance PTS efficiency. Maintaining comprehensive documentation and knowledge sharing to facilitate troubleshooting and continuity. Familiarity with Agile project management methodology a plus. Familiarity with PTS application’s underlying technologies (SQL-Server, Java, Windows, Jenkins, Maven, SVN) a plus. Problem Solving and Analysis Anticipating potential issues and addresses them proactively and appropriately. Proven innovation and creativity in identifying and resolving system problems. Planning and leading projects to agreed timelines and stakeholder expectations. Analyzing data to identify and address critical issues. Demonstrated skills to logically organize work priorities to accomplish tasks efficiently. Coordinating hardware, software, and network needs with the proper organizations, e.g., network team/data center. Business/Functional/Property Tax Knowledge Understanding of the property tax business processes. Communicating issues and resolutions with users, technical staff, and vendors. Evaluating appropriate IT solutions to provide the most efficient tangible value to the team’s operations and the business. Leadership | Supervisory Skills Leading daily Agile standup meeting. Managing resources including County and vendor staff and activities. Coaching and developing staff. Proven ability to lead confidently by taking personal responsibility for decisions. Fostering a positive work environment that encourages collaboration and innovation. Communication Skills Utilizing effective communication skills for team building, facilitating solutions and resolving conflicts. Experience in the development of documentation, policies, and procedures. Demonstrating ability and experience to present information to various groups both orally and in writing. Fostering collaboration as an effective team liaison, providing clear directions, expectations, and feedback. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Technology Services Manager, Sr. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/22/2024 11:59 PM Pacific
Apr 12, 2024
Full Time
CAREER DESCRIPTION TECHNOLOGY SERVICES MANAGER, SR. SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current/future vacancies in Auditor-Controller and/or any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. DEADLINE TO APPLY This recruitment will close on MONDAY, APRIL 22, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The Auditor-Controller Department is committed to serving Orange County by ensuring accountability over public spending, transparency of taxpayer dollars, and engaging the public in government. We carry out our vision and mission by conducting the Public's business with the highest ethical and due diligence standards by supporting ethical and responsible financial decisions throughout the County. You can learn more about the Auditor-Controller Department by clicking here . THE OPPORTUNITY The Auditor-Controller is seeking a talented, experienced and goal-driven Senior Technology Services Manager to perform a variety of technical, functional and analytical duties to support the County’s property tax systems that include the core custom recently-modernized Property Tax System (PTS) application, internal and external system interfaces (e.g., Assessor interfaces, IVR and web interfaces, lien interface, Assessment Appeals interface, etc.). This position reports to the Technology Services Assistant Deputy Director and is part of the team that has the functional and technical responsibility for providing critical systems support to the County’s Property Tax administration processes performed by the Auditor-Controller, Treasurer Tax-Collector and Clerk of the Board. This team also supports all projects related to the County’s property tax administration objectives in the areas of constituent service delivery, legal compliance, fiscal stewardship, technology use, operational efficiencies, policies and standards, security, and service continuity. This role will also interact with County agencies, the County Data Center, and third-party vendors during upgrades and/or implementation of enhancements including but not limited to new software and/or hardware. The individual should be able to demonstrate the ability to adapt to the direction set forth by the Auditor-Controller for the County and its constituents. The position may be on-call 24/7. PTS is a Java/SQL Server based system that was recently modernized from its legacy mainframe platform. Critical to the operation of the County and its taxing agencies, PTS enables the Auditor-Controller (A-C), Treasurer-Tax Collector (TTC) and Clerk of the Board (COB) to collaboratively administer property taxes efficiently via automated built-in processes. The in-house developed system also facilitates the efficient collection and application of approximately $8 billion in annual property tax of tax payments and apportion to the County, cities, schools, and special districts. Along with this core application, the PTS IT Team also manages several interfaces and ancillary programs with specialized functions that integrate with PTS. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess at least five (5) years of property tax experience, must include two (2) years of lead or supervisory experience AND a Bachelor’s degree in computer science, information technology, business or related field. A Master’s degree or higher in computer science, information technology, business or related field may substitute for two (2) years of the required experience. The successful candidate will also possess the following competencies: Technical Proficiency Knowledge of information systems concepts, software development methodologies and network/security fundamentals, and technologies that align with the County’s and Auditor-Controller’s technology stack. Understanding of enterprise systems’ batch job processing and forecasting requirements. Evaluating and adopting current and emerging technologies to enhance PTS efficiency. Maintaining comprehensive documentation and knowledge sharing to facilitate troubleshooting and continuity. Familiarity with Agile project management methodology a plus. Familiarity with PTS application’s underlying technologies (SQL-Server, Java, Windows, Jenkins, Maven, SVN) a plus. Problem Solving and Analysis Anticipating potential issues and addresses them proactively and appropriately. Proven innovation and creativity in identifying and resolving system problems. Planning and leading projects to agreed timelines and stakeholder expectations. Analyzing data to identify and address critical issues. Demonstrated skills to logically organize work priorities to accomplish tasks efficiently. Coordinating hardware, software, and network needs with the proper organizations, e.g., network team/data center. Business/Functional/Property Tax Knowledge Understanding of the property tax business processes. Communicating issues and resolutions with users, technical staff, and vendors. Evaluating appropriate IT solutions to provide the most efficient tangible value to the team’s operations and the business. Leadership | Supervisory Skills Leading daily Agile standup meeting. Managing resources including County and vendor staff and activities. Coaching and developing staff. Proven ability to lead confidently by taking personal responsibility for decisions. Fostering a positive work environment that encourages collaboration and innovation. Communication Skills Utilizing effective communication skills for team building, facilitating solutions and resolving conflicts. Experience in the development of documentation, policies, and procedures. Demonstrating ability and experience to present information to various groups both orally and in writing. Fostering collaboration as an effective team liaison, providing clear directions, expectations, and feedback. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Technology Services Manager, Sr. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials for minimum qualifications. After the initial screening, qualified applicants will be referred to the next step of the selection process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/22/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ELECTRICIAN (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Electrician positions within Orange County Sheriff's Department. THE OPPORTUNITY The electrician position will be troubleshooting, repairing, installing, upgrading, fixing and maintaining electrical instruments at the facilities, systems, control devices, uninterruptable power supplies systems, electrical equipment, operating with voltage levels of up to and including 4,160 volts, and may be assigned to other duties, as needed. THE DEPARTMENT The OC Sheriff's Department is among the largest in the nation, offering a rewarding career with the opportunity to serve Orange County in diverse assignments including land, air, and sea-based patrol, specialty investigative units, community engagement assignments, and unique collateral duty options. The Sheriff's Department prides itself on embracing a policing model that employs intelligence-led policing strategies and a community-focused approach to providing law enforcement services. We believe engaged communities make for safe communities. Accordingly, the Department also offers extensive training and outreach opportunities for personnel to build and strengthen relationships in the communities they serve through community-based policing, familiarization between law enforcement and community residents, and collaborative problem solving. This is more than a job; it is an opportunity to build a career of which you can be proud. THE DIVISION The Research and Development Division (R&D) supports the department’s mission by developing and maximizing resources necessary to advance law enforcement objectives and department goals through cost effective, innovative opportunities and partnerships. The division facilitates department-wide construction and maintenance for sheriff’s facilities, manages fleet vehicles, provides grant writing and assistance, procures available state and federal equipment, inventories and issues department equipment, processes uniform needs and conducts research and special projects without compromise to quality, safety, or service. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will demonstrate three (3) or more years of experience as a commercial electrician in non-residential settings such as airports, recreation facilities, government agencies, businesses and retail establishments, offices, restaurants, commercial constructions sites, banks, schools and hospitals; as well as operating with voltage levels of up to and including 4,160 volts, and working with Computer Maintenance Management System to receive work orders and record documentation of completed tasks. The ideal candidate MUST possess a California State Electrical Licenses/Certificate and possess extensive experience in the following core competencies: The incumbent will be required to work inside of a jail facility and at times around inmates; the ability to work within confined spaces and access remote locations, work within the Coroner's office; and work around potentially harmful chemicals or biological agents. The Sheriff’s Electrician position schedules are Monday through Thursday or Tuesday through Friday, 6:30 a.m. to 5:00 p.m. No swing, midnight or weekend shifts. TECHNICAL KNOWLEDGE Performing maintenance and repairs on constant current regulators, their associated monitoring systems, on building electrical distribution systems, security systems, and fire protection systems, etc. Installing, testing, calibrating, and maintaining complex control systems, analyzers, electrical switchgear, distribution equipment, and safety interlocks Working with emergency lighting including battery single units, modular and inverters such as Holophane and Chloride Working with emergency generators including gas and diesel, parallel operations, bus transfer and switchgear such as Russ Electric, Onan and Asco Utilizing with motor control 5 to 200 horsepower, various types of starters used on 480-volt three-phase, types of overload and variable speed controls Understanding State and local laws, ordinances, codes, and regulations pertaining to all aspects of electrical wiring systems and equipment installation and maintenance Ability to install conduit and related fittings for new or extending circuits INDUSTRY | SAFETY KNOWLEDGE Performing building and safety codes and understanding of safety regulations Maintaining compliance with the National Electrical Safety Code and the National Electric Code Complying with health and safety standards and building codes Knowledge of safe and proper use of the hand and electrical tools of the trade Knowledge of the occupational hazards and applicable safety principles and practices EFFECTIVE COMMUNICATION Working positively and effectively to resolve issues and develop collaboration within internal team settings as well as with County of Orange agencies, contractors, and internal/external stakeholders Representing the organization effectively and communicate articulately, while demonstrating organizational integrity Maintaining cooperative relationships and deal tactfully within and across organizational lines Delivering technical and conceptual information clearly and articulately, both orally and in writing, to a wide variety of audiences LICENSE REQUIRMENTS Possession of a valid California Driver's License, Class C or higher may be required by date of appointment. SPECIAL REQUIREMENTS Possession of a valid State of California Electrical License/Certificate. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Electrician . SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL, AND WORKING CONDITIONS Physical Requirements Incumbents must have the ability to lift up to 50 pounds with frequent lifting/carrying objects weighing up to 25 pounds; be confined to small spaces; climb ladders, and scaffolding; independent body mobility to stand, walk, crawl, stoop, bend, pull, or push; identify and distinguish colors; manual dexterity to keyboard; operate power tools or other machinery that may be potentially hazardous; pass an initial asbestos physical examination and subsequent periodic examination in order to be issued and utilize a respirator. Environmental Conditions Work outside in all types of weather conditions and have occasional controlled contact with potentially harmful chemical or biological agents. Workaround high voltage systems. Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Examination (Refer/Non-Refer) Candidates whose work experience appear to best meet the needs of the department will be invited to participate in an examination covering job-related items. Only the candidates who receive the highest score on the assessment will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, Sheriff's Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION E MAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 12, 2024
Full Time
CAREER DESCRIPTION ELECTRICIAN (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Electrician positions within Orange County Sheriff's Department. THE OPPORTUNITY The electrician position will be troubleshooting, repairing, installing, upgrading, fixing and maintaining electrical instruments at the facilities, systems, control devices, uninterruptable power supplies systems, electrical equipment, operating with voltage levels of up to and including 4,160 volts, and may be assigned to other duties, as needed. THE DEPARTMENT The OC Sheriff's Department is among the largest in the nation, offering a rewarding career with the opportunity to serve Orange County in diverse assignments including land, air, and sea-based patrol, specialty investigative units, community engagement assignments, and unique collateral duty options. The Sheriff's Department prides itself on embracing a policing model that employs intelligence-led policing strategies and a community-focused approach to providing law enforcement services. We believe engaged communities make for safe communities. Accordingly, the Department also offers extensive training and outreach opportunities for personnel to build and strengthen relationships in the communities they serve through community-based policing, familiarization between law enforcement and community residents, and collaborative problem solving. This is more than a job; it is an opportunity to build a career of which you can be proud. THE DIVISION The Research and Development Division (R&D) supports the department’s mission by developing and maximizing resources necessary to advance law enforcement objectives and department goals through cost effective, innovative opportunities and partnerships. The division facilitates department-wide construction and maintenance for sheriff’s facilities, manages fleet vehicles, provides grant writing and assistance, procures available state and federal equipment, inventories and issues department equipment, processes uniform needs and conducts research and special projects without compromise to quality, safety, or service. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will demonstrate three (3) or more years of experience as a commercial electrician in non-residential settings such as airports, recreation facilities, government agencies, businesses and retail establishments, offices, restaurants, commercial constructions sites, banks, schools and hospitals; as well as operating with voltage levels of up to and including 4,160 volts, and working with Computer Maintenance Management System to receive work orders and record documentation of completed tasks. The ideal candidate MUST possess a California State Electrical Licenses/Certificate and possess extensive experience in the following core competencies: The incumbent will be required to work inside of a jail facility and at times around inmates; the ability to work within confined spaces and access remote locations, work within the Coroner's office; and work around potentially harmful chemicals or biological agents. The Sheriff’s Electrician position schedules are Monday through Thursday or Tuesday through Friday, 6:30 a.m. to 5:00 p.m. No swing, midnight or weekend shifts. TECHNICAL KNOWLEDGE Performing maintenance and repairs on constant current regulators, their associated monitoring systems, on building electrical distribution systems, security systems, and fire protection systems, etc. Installing, testing, calibrating, and maintaining complex control systems, analyzers, electrical switchgear, distribution equipment, and safety interlocks Working with emergency lighting including battery single units, modular and inverters such as Holophane and Chloride Working with emergency generators including gas and diesel, parallel operations, bus transfer and switchgear such as Russ Electric, Onan and Asco Utilizing with motor control 5 to 200 horsepower, various types of starters used on 480-volt three-phase, types of overload and variable speed controls Understanding State and local laws, ordinances, codes, and regulations pertaining to all aspects of electrical wiring systems and equipment installation and maintenance Ability to install conduit and related fittings for new or extending circuits INDUSTRY | SAFETY KNOWLEDGE Performing building and safety codes and understanding of safety regulations Maintaining compliance with the National Electrical Safety Code and the National Electric Code Complying with health and safety standards and building codes Knowledge of safe and proper use of the hand and electrical tools of the trade Knowledge of the occupational hazards and applicable safety principles and practices EFFECTIVE COMMUNICATION Working positively and effectively to resolve issues and develop collaboration within internal team settings as well as with County of Orange agencies, contractors, and internal/external stakeholders Representing the organization effectively and communicate articulately, while demonstrating organizational integrity Maintaining cooperative relationships and deal tactfully within and across organizational lines Delivering technical and conceptual information clearly and articulately, both orally and in writing, to a wide variety of audiences LICENSE REQUIRMENTS Possession of a valid California Driver's License, Class C or higher may be required by date of appointment. SPECIAL REQUIREMENTS Possession of a valid State of California Electrical License/Certificate. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Electrician . SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL, AND WORKING CONDITIONS Physical Requirements Incumbents must have the ability to lift up to 50 pounds with frequent lifting/carrying objects weighing up to 25 pounds; be confined to small spaces; climb ladders, and scaffolding; independent body mobility to stand, walk, crawl, stoop, bend, pull, or push; identify and distinguish colors; manual dexterity to keyboard; operate power tools or other machinery that may be potentially hazardous; pass an initial asbestos physical examination and subsequent periodic examination in order to be issued and utilize a respirator. Environmental Conditions Work outside in all types of weather conditions and have occasional controlled contact with potentially harmful chemical or biological agents. Workaround high voltage systems. Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Examination (Refer/Non-Refer) Candidates whose work experience appear to best meet the needs of the department will be invited to participate in an examination covering job-related items. Only the candidates who receive the highest score on the assessment will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, Sheriff's Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION E MAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
CA DEPARTMENT OF JUSTICE
Orange, California, United States
Job Description and Duties Under the general direction of the Crime Analyst Supervisor for the Division of Medi-Cal Fraud and Elder Abuse (DMFEA), the incumbent will perform a variety of administrative support duties which require independence of action, knowledge of departmental policies, good judgment, and a thorough knowledge of appropriate clerical practices. This position will be the first point of contact to the DMFEA Orange Regional Office staff, as well as outside visitors. The Office Technician will be tasked with general receptionist duties, providing clerical support to the DMFEA Orange Regional Office. The incumbent will exercise a high degree of initiative, independence, and professionalism in the performance of a variety of duties which include, but are not limited to: answering a multi-line telephone and referring calls to appropriate staff; processing administrative and personnel paperwork; transcribing investigation records; assisting with scanning, importing documents and adding docket events into the ProLaw case management system; processing and distributing mailings; alphabetizing and filing documents; managing time keeping records for the office; scheduling and arranging conference rooms; purchasing and maintaining a stock of office equipment and supplies; operating facsimile and copy machines; completing mail sorting and distribution; assisting with data entry projects in various law enforcement databases and maintaining office vehicle repairs and upkeep. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Office Technician classification is Office-Centered. Telework may be granted up to one day a week. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423262 Position #(s): 423-664-1139-XXX Working Title: Division of Medi-Cal Fraud and Elder Abuse, Office Receptionist Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday-Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Orange Regional Office. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Individuals who are new to State service must have list eligibility in order to gain employment with the Department of Justice. To access the Office Technician (typing). Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: https://oag.ca.gov/careers/exams . For more information about the department, please visit the Attorney General’s website a https://www.oag.ca.gov/ . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A fingerprint check will be required. Clearly indicate JC-423262 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/25/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-423262) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-423262) 2329 Gateway Oaks Drive Sacramento , CA 95833 09:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The Division of Medi-Cal Fraud and Elder Abuse is recruiting for a talented and highly motivated individual with excellent organizational skills; the individual must have the ability to multi-task and prioritize, work well under pressure and communicate effectively both orally and written, evaluate situations accurately and take effective action and work cooperatively with all levels of staff. The individual should be dependable, motivated, punctual, have good attendance habits, all while being a team player. The most competitive candidates will have knowledge in one or more of the following areas: Microsoft Word, Excel, PowerPoint, and ProLaw. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1977 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/25/2024
Apr 12, 2024
Full Time
Job Description and Duties Under the general direction of the Crime Analyst Supervisor for the Division of Medi-Cal Fraud and Elder Abuse (DMFEA), the incumbent will perform a variety of administrative support duties which require independence of action, knowledge of departmental policies, good judgment, and a thorough knowledge of appropriate clerical practices. This position will be the first point of contact to the DMFEA Orange Regional Office staff, as well as outside visitors. The Office Technician will be tasked with general receptionist duties, providing clerical support to the DMFEA Orange Regional Office. The incumbent will exercise a high degree of initiative, independence, and professionalism in the performance of a variety of duties which include, but are not limited to: answering a multi-line telephone and referring calls to appropriate staff; processing administrative and personnel paperwork; transcribing investigation records; assisting with scanning, importing documents and adding docket events into the ProLaw case management system; processing and distributing mailings; alphabetizing and filing documents; managing time keeping records for the office; scheduling and arranging conference rooms; purchasing and maintaining a stock of office equipment and supplies; operating facsimile and copy machines; completing mail sorting and distribution; assisting with data entry projects in various law enforcement databases and maintaining office vehicle repairs and upkeep. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Telework is available but is contingent on DMFEA’s operational needs. DMFEA’s current telework agreement for the Office Technician classification is Office-Centered. Telework may be granted up to one day a week. Telework requires California residency. Minimum Requirements You will find the Minimum Requirements in the Class Specification. OFFICE TECHNICIAN (TYPING) Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423262 Position #(s): 423-664-1139-XXX Working Title: Division of Medi-Cal Fraud and Elder Abuse, Office Receptionist Classification: OFFICE TECHNICIAN (TYPING) $3,609.00 - $4,518.00 A # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday-Friday Department Information This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Orange Regional Office. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. Individuals who are new to State service must have list eligibility in order to gain employment with the Department of Justice. To access the Office Technician (typing). Examination and obtain list eligibility, please click HERE . Additional exams and information can be found at: https://oag.ca.gov/careers/exams . For more information about the department, please visit the Attorney General’s website a https://www.oag.ca.gov/ . Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. A fingerprint check will be required. Clearly indicate JC-423262 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/25/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Anthony Doss (JC-423262) 2329 Gateway Oaks Drive Sacramento , CA 95833 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Anthony Doss (JC-423262) 2329 Gateway Oaks Drive Sacramento , CA 95833 09:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The Division of Medi-Cal Fraud and Elder Abuse is recruiting for a talented and highly motivated individual with excellent organizational skills; the individual must have the ability to multi-task and prioritize, work well under pressure and communicate effectively both orally and written, evaluate situations accurately and take effective action and work cooperatively with all levels of staff. The individual should be dependable, motivated, punctual, have good attendance habits, all while being a team player. The most competitive candidates will have knowledge in one or more of the following areas: Microsoft Word, Excel, PowerPoint, and ProLaw. Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Anthony Doss (916) 621-1977 DMFEA_Personnel@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/25/2024
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Apr 12, 2024
Full Time
Care Manager (Transitional Care Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) to join our team. The Care Manager of Transitional Care Services (TCS) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-76aea38e35971c4e8dad4b7017bdf5ce
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Apr 12, 2024
Care Manager (Transitional Care Services) (Whole Child Model) CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager (Transitional Care Services) (Whole Child Model) to join our team. The Care Manager for Transitional Care Services (TCS) Whole Child Model (WCM) will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for pediatric and young adult members who have recently discharged from the hospital or emergency department (ED). The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member or member's representative. Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments. Durable medical equipment and supplies. Community resources. Collaboration with the member's Medical Therapy Program and Regional Center Service Coordinator if appropriate. Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs. Schedules weekly follow-ups with member or member's representative to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with assigned members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Registered Nurse or master's degree in social work, gerontology, public health or related field. 2 Years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 24, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-transitional-care-services-whole-child-model-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-dc454f01e49e3147966b60a0ce11df1c
Sr. Manager, Enterprise Analytics (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr Manager II to join our team. The Sr Manager II (Enterprise Analytics) will lead, develop and manage a team of expert Enterprise Analytics Managers that provide a "one-stop shop" for analysis, professional data visualizations, reporting and guidance in all areas of health plan data analytics. The incumbent will serve the information needs of the organization using advanced skills in relational database structured query language (SQL), spreadsheets for some ad hoc needs and reusable professional enterprise-wide Tableau dashboards. The incumbent will also develop more junior staff into Enterprise Analytics Managers. Position Information: Department: Financial Analysis Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Partial Telework (Must Complete Telework Attestation) **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Function Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Provides direction and guidance for staff in performing their duties in accordance with established departmental and organizational policies. Assists with developing department budget and resources. Presents, explains and effectively communicates methodologies, concepts and results to leadership. 45% - Program Oversight Proactively identifies the organization's enterprise-wide reporting needs and provides solutions through the use of SQL and Tableau for medical management programs and initiatives, works with leadership to research, assess and design metrics to measure effectiveness against goals. Prepares professional presentation quality exhibits to communicate outcomes and effectiveness to leadership. Oversees and ensures the timely distribution of accurate, thorough and user-friendly reports and analyses. Researches, assesses and develops advanced tools, models and approaches to increase the accuracy and timeliness of data-driven analytic projects. Develops clinical utilization, cost profile and other indicators for all areas of medical costs. Develops return on investment and business case analyses for program initiatives under consideration by leadership. Participates in the evaluation of decision support and analysis tools, as well as collaborates with the Data Warehouse team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, data science, data analytics, business administration, economics, statistics, applied mathematics or related field required. 5 years of payer health care data analysis required. 2 years of supervisory/management experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in computer science, data science, data analytics, business administration, economics, finance, statistics, applied mathematics or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-enterprise-analytics-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-da9942548ae243428e0d5b0f80da4e87
Apr 12, 2024
Full Time
Sr. Manager, Enterprise Analytics (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr Manager II to join our team. The Sr Manager II (Enterprise Analytics) will lead, develop and manage a team of expert Enterprise Analytics Managers that provide a "one-stop shop" for analysis, professional data visualizations, reporting and guidance in all areas of health plan data analytics. The incumbent will serve the information needs of the organization using advanced skills in relational database structured query language (SQL), spreadsheets for some ad hoc needs and reusable professional enterprise-wide Tableau dashboards. The incumbent will also develop more junior staff into Enterprise Analytics Managers. Position Information: Department: Financial Analysis Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Partial Telework (Must Complete Telework Attestation) **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Function Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Provides direction and guidance for staff in performing their duties in accordance with established departmental and organizational policies. Assists with developing department budget and resources. Presents, explains and effectively communicates methodologies, concepts and results to leadership. 45% - Program Oversight Proactively identifies the organization's enterprise-wide reporting needs and provides solutions through the use of SQL and Tableau for medical management programs and initiatives, works with leadership to research, assess and design metrics to measure effectiveness against goals. Prepares professional presentation quality exhibits to communicate outcomes and effectiveness to leadership. Oversees and ensures the timely distribution of accurate, thorough and user-friendly reports and analyses. Researches, assesses and develops advanced tools, models and approaches to increase the accuracy and timeliness of data-driven analytic projects. Develops clinical utilization, cost profile and other indicators for all areas of medical costs. Develops return on investment and business case analyses for program initiatives under consideration by leadership. Participates in the evaluation of decision support and analysis tools, as well as collaborates with the Data Warehouse team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, data science, data analytics, business administration, economics, statistics, applied mathematics or related field required. 5 years of payer health care data analysis required. 2 years of supervisory/management experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in computer science, data science, data analytics, business administration, economics, finance, statistics, applied mathematics or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-enterprise-analytics-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-da9942548ae243428e0d5b0f80da4e87
Supervisor, Finance (Budget) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Finance (Budget) to join our team. The Supervisor Finance (Budget) will be responsible for overseeing the development and management of CalOptima Health's annual budget process planning related to general and administrative, medical management and capital budgets. The incumbent will measure and track departmental expenditures against the budget and provide insights on monthly and quarterly variances. The incumbent will also provide support to the department leadership for budget related issues and concerns. Position Information: Department: Budget Salary Grade: N - $95,000 - $155,078 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Supervisory Functions Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises and trains employees directly and assists in the hiring process, performance appraisal, performance goal setting and resource allocation. Assists in the development and/or updates CalOptima Health's policies and the team's desktop procedures. Identifies opportunities for operational efficiency improvements. 45% - Budget Oversight Oversees and manages the development of the annual administrative, medical management and capital budgets for each line of business by collaborating with the departments. Monitors and tracks operating and capital expenditures based on established measures to provide variances analysis for management review. Collaborates with the Information Technology Service (ITS) department to manage and monitor ITS budgets and Digital Transformation Strategy initiatives. Oversees monthly, quarterly and annual reports for the departments and the Board. Collaborates with Human Resources on the position control management for reporting, planning and budgeting. Responds to complex budget inquiries and related problems to assist in resolving budget issues. Provides guidance and support with ad-hoc analysis and projects. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in business administration, finance, accounting or related field required. 5 years of experience in accounting, finance or budget experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience in a senior level and/or supervisory role. Experience in budgeting, forecasting and financial modeling. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-finance-budget-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bf2f003d84d6d7448ca31915f3ac7305
Apr 12, 2024
Supervisor, Finance (Budget) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Finance (Budget) to join our team. The Supervisor Finance (Budget) will be responsible for overseeing the development and management of CalOptima Health's annual budget process planning related to general and administrative, medical management and capital budgets. The incumbent will measure and track departmental expenditures against the budget and provide insights on monthly and quarterly variances. The incumbent will also provide support to the department leadership for budget related issues and concerns. Position Information: Department: Budget Salary Grade: N - $95,000 - $155,078 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Supervisory Functions Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises and trains employees directly and assists in the hiring process, performance appraisal, performance goal setting and resource allocation. Assists in the development and/or updates CalOptima Health's policies and the team's desktop procedures. Identifies opportunities for operational efficiency improvements. 45% - Budget Oversight Oversees and manages the development of the annual administrative, medical management and capital budgets for each line of business by collaborating with the departments. Monitors and tracks operating and capital expenditures based on established measures to provide variances analysis for management review. Collaborates with the Information Technology Service (ITS) department to manage and monitor ITS budgets and Digital Transformation Strategy initiatives. Oversees monthly, quarterly and annual reports for the departments and the Board. Collaborates with Human Resources on the position control management for reporting, planning and budgeting. Responds to complex budget inquiries and related problems to assist in resolving budget issues. Provides guidance and support with ad-hoc analysis and projects. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in business administration, finance, accounting or related field required. 5 years of experience in accounting, finance or budget experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience in a senior level and/or supervisory role. Experience in budgeting, forecasting and financial modeling. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-finance-budget-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bf2f003d84d6d7448ca31915f3ac7305
Community Relations Specialist Job Description Department(s): Community Relations Reports to: Manager Community Relations FLSA status: Non-Exempt Salary Grade: G - $55,000 - $82,786 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , January 25, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. If you're looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima Health. About the Position The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Communicates major community developments and issues to leadership and other internal departments. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Community Health, Public Affairs, Communications, Public Health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree in Public Affairs, Community Health or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Employee will occasionally work outdoors in varied temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4504 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8a45a461946a3149a8dd3e8c077d82cc
Apr 12, 2024
Full Time
Community Relations Specialist Job Description Department(s): Community Relations Reports to: Manager Community Relations FLSA status: Non-Exempt Salary Grade: G - $55,000 - $82,786 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday , January 25, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health CalOptima Health is the single largest health plan in Orange County, serving 880,000 members, or one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. If you're looking for an opportunity to work for an organization dedicated to improving local health care and serving the needs of the most vulnerable, we encourage you to join CalOptima Health. About the Position The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Duties & Responsibilities: Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Communicates major community developments and issues to leadership and other internal departments. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Community Health, Public Affairs, Communications, Public Health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree in Public Affairs, Community Health or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Employee will occasionally work outdoors in varied temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4504 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8a45a461946a3149a8dd3e8c077d82cc
Claims Examiner CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Examiner to join our team. The Claims Examiner will be responsible for analyzing and validating claim data elements and claims processing. The incumbent will be responsible for adhering to the regulatory and internal processing guidelines in conjunction with CalOptima Health policies and procedures related to claims adjudication. Position Information: Department: Claims Administration Salary Grade: C - $43,281 - $61,798 ($20.81 - $29.7106) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Claims Support Performs thorough review of pended claims for billing errors and/or questionable billing practices that might include duplicate billing and unbundling of services. Processes non-institutional claim types. Corrects system generated errors manually prior to final claims adjudication. Processes claims based upon CalOptima Health contractual agreements or pricing agreements, applicable regulatory legislation, claims processing guidelines and CalOptima Health policies and procedures. Analyzes and validates Medi-Cal pricing; researches, adjusts and adjudicates claims; reviews services for accurate charges and utilizes current billing code sets, i.e. International Classification Diseases (ICD10) codes, Current Procedural Terminology (CPT) codes and/or authorization guidelines as reference. Validates eligibility and other possible health insurance coverage on the claim. Alerts manager or supervisor of more complex issues that arise. Processes claim exception reports as assigned. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned by management. Minimum Qualifications: High School diploma or equivalent required. 1 year of related claims processing experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience processing online claims in a managed care environment. Experience processing Medi-Cal claims. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 23, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-examiner-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9daf340b4d064445940a8eff07b82826
Apr 11, 2024
Claims Examiner CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Examiner to join our team. The Claims Examiner will be responsible for analyzing and validating claim data elements and claims processing. The incumbent will be responsible for adhering to the regulatory and internal processing guidelines in conjunction with CalOptima Health policies and procedures related to claims adjudication. Position Information: Department: Claims Administration Salary Grade: C - $43,281 - $61,798 ($20.81 - $29.7106) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Claims Support Performs thorough review of pended claims for billing errors and/or questionable billing practices that might include duplicate billing and unbundling of services. Processes non-institutional claim types. Corrects system generated errors manually prior to final claims adjudication. Processes claims based upon CalOptima Health contractual agreements or pricing agreements, applicable regulatory legislation, claims processing guidelines and CalOptima Health policies and procedures. Analyzes and validates Medi-Cal pricing; researches, adjusts and adjudicates claims; reviews services for accurate charges and utilizes current billing code sets, i.e. International Classification Diseases (ICD10) codes, Current Procedural Terminology (CPT) codes and/or authorization guidelines as reference. Validates eligibility and other possible health insurance coverage on the claim. Alerts manager or supervisor of more complex issues that arise. Processes claim exception reports as assigned. 10% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned by management. Minimum Qualifications: High School diploma or equivalent required. 1 year of related claims processing experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience processing online claims in a managed care environment. Experience processing Medi-Cal claims. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 23, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-examiner-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9daf340b4d064445940a8eff07b82826
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Student Intern (Design). Under close supervision, the selected candidate will perform a variety of duties / tasks as part of the Design Division in its support of the Capital Improvement Program. The successful candidate will work closely with staff on engineering design, design standards and construction support tasks. This may include but is not limited to, updating standards, coordination of design reviews and design records, reviewing construction submittals and shop drawings, investigating design and construction issues, analyzing design drawings and specifications, compiling information, creating presentations, and performing field walks. In addition, the selected candidate will assist with maintaining and organizing files, preparing correspondence, spreadsheets, logs, and performing other related duties as assigned. The ideal candidate for this internship will have the basic understanding and experience in Engineering design and standards, familiarity with design and reading engineering drawings; have a basic understanding in Microsoft Word, Outlook, and Excel; will possess strong verbal and written communication skills; will have the ability to complete tasks in an organized and accurate manner; and will show initiative when given assignments. Moreover, the candidate should be adept to working both collaboratively and independently to achieve project goals efficiently and will adhere to safety guidelines to maintain a secure work environment. Qualifications & Requirements Required High school diploma or equivalent; AND Full-time college student of at least junior level in good standing in a bachelor's or graduate degree program in a field of study related to the Sanitation District's activities. Licenses and Certifications: Valid California Class C Driver's License. Eligibility Undergraduate and graduate students must be enrolled full-time at a college or university, be in good standing, and maintain a GPA of 2.0 or better to be eligible for a paid internship with the Orange County Sanitation District. Majoring in civil, electrical, or mechanical engineering, or a related field. Only students who have at least one year of school remaining will be considered. Verification of enrollment from the registrar's office indicating "student in good standing" prior to employment with OC San. Applicants must provide a letter of recommendation from a professor, previous employer, or internship supervisor as part of their application. Work Schedule This internship will run concurrently with school and will require a minimum of 15 hours of work on-site each week (and up to 20 hours a week) typically during Monday through Friday between the hours of 7 a.m. and 5 p.m. OC San will also allow flexibility during final exam periods. Recruitment & Selection Process Vacancies: 1 (effective July 1, 2024) (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Wednesday, April 24, 202 4, by 5 PM P ST. (or until a sufficient number of qualified applications have been received) Application Process: In order to receive full consideration for an internship with OC San, applicants are required to attach the following documents to their online application: Verification of enrollment from the school, indicating full-time enrollment Letter of recommendation from a professor, previous employer, or internship supervisor Compensation: Undergraduate Student: $21.00/Hour Graduate Student: $24.00/Hour Supplemental Information Physical Demands Must possess mobility to work in a standard office setting or laboratory, if applicable, and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Environmental Elements Employees work in an office or laboratory, if applicable, environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Interns are not considered regular employees, and therefore are not eligible for benefits or holiday pay. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 To be eligible for an internship with OC San, you must attach the documents listed below to your online application. Failure to submit these documents may disqualify you from further consideration. 1) Verification of enrollment from the school, indicating full-time enrollment 2) Letter of recommendation from a professor, previous employer, or internship supervisor. Click on the button below to acknowledge that you have read and understand this information. Yes, I understand. 03 Do you have a high school diploma or equivalent? Yes No 04 This internship requires full-time enrollment in a college or university. Are you currently enrolled as a full-time student? Yes No 05 Do you have at least one more year of school left as of July 1, 2024? Yes No 06 Please indicate your expected graduation date. 07 Please indicate your current academic year. Freshman Sophomore Junior Senior 1st year grad student 2nd year grad student Not currently attendingg a college or university 08 Are you currently majoring in Civil Engineering, Electrical Engineering, Mechanical Engineering, or other related field? Yes No 09 If you answered Yes to the previous question, please specify your major. If no, enter N/A. 10 Is your current GPA 2.0 or higher? Yes No 11 Please select the software applications you have experience with. (check all that apply) Auto Cad Excel Word Outlook PowerPoint SharePoint None of the Above 12 Can you commit to working onsite at our Fountain Valley facility for a maximum of 20 hours per week? (Mon- Fri; 7:00AM-5:00PM) Yes No 13 Please describe why you are interested in this internship. What are your career goals, and how will this internship help you achieve those goals? 14 Do you possess, or have the ability to obtain, a valid California Driver's License by the time of appointment? Yes No 15 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/24/2024 5:00 PM Pacific
Apr 11, 2024
Intern
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Student Intern (Design). Under close supervision, the selected candidate will perform a variety of duties / tasks as part of the Design Division in its support of the Capital Improvement Program. The successful candidate will work closely with staff on engineering design, design standards and construction support tasks. This may include but is not limited to, updating standards, coordination of design reviews and design records, reviewing construction submittals and shop drawings, investigating design and construction issues, analyzing design drawings and specifications, compiling information, creating presentations, and performing field walks. In addition, the selected candidate will assist with maintaining and organizing files, preparing correspondence, spreadsheets, logs, and performing other related duties as assigned. The ideal candidate for this internship will have the basic understanding and experience in Engineering design and standards, familiarity with design and reading engineering drawings; have a basic understanding in Microsoft Word, Outlook, and Excel; will possess strong verbal and written communication skills; will have the ability to complete tasks in an organized and accurate manner; and will show initiative when given assignments. Moreover, the candidate should be adept to working both collaboratively and independently to achieve project goals efficiently and will adhere to safety guidelines to maintain a secure work environment. Qualifications & Requirements Required High school diploma or equivalent; AND Full-time college student of at least junior level in good standing in a bachelor's or graduate degree program in a field of study related to the Sanitation District's activities. Licenses and Certifications: Valid California Class C Driver's License. Eligibility Undergraduate and graduate students must be enrolled full-time at a college or university, be in good standing, and maintain a GPA of 2.0 or better to be eligible for a paid internship with the Orange County Sanitation District. Majoring in civil, electrical, or mechanical engineering, or a related field. Only students who have at least one year of school remaining will be considered. Verification of enrollment from the registrar's office indicating "student in good standing" prior to employment with OC San. Applicants must provide a letter of recommendation from a professor, previous employer, or internship supervisor as part of their application. Work Schedule This internship will run concurrently with school and will require a minimum of 15 hours of work on-site each week (and up to 20 hours a week) typically during Monday through Friday between the hours of 7 a.m. and 5 p.m. OC San will also allow flexibility during final exam periods. Recruitment & Selection Process Vacancies: 1 (effective July 1, 2024) (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Wednesday, April 24, 202 4, by 5 PM P ST. (or until a sufficient number of qualified applications have been received) Application Process: In order to receive full consideration for an internship with OC San, applicants are required to attach the following documents to their online application: Verification of enrollment from the school, indicating full-time enrollment Letter of recommendation from a professor, previous employer, or internship supervisor Compensation: Undergraduate Student: $21.00/Hour Graduate Student: $24.00/Hour Supplemental Information Physical Demands Must possess mobility to work in a standard office setting or laboratory, if applicable, and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Environmental Elements Employees work in an office or laboratory, if applicable, environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Other information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Interns are not considered regular employees, and therefore are not eligible for benefits or holiday pay. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 To be eligible for an internship with OC San, you must attach the documents listed below to your online application. Failure to submit these documents may disqualify you from further consideration. 1) Verification of enrollment from the school, indicating full-time enrollment 2) Letter of recommendation from a professor, previous employer, or internship supervisor. Click on the button below to acknowledge that you have read and understand this information. Yes, I understand. 03 Do you have a high school diploma or equivalent? Yes No 04 This internship requires full-time enrollment in a college or university. Are you currently enrolled as a full-time student? Yes No 05 Do you have at least one more year of school left as of July 1, 2024? Yes No 06 Please indicate your expected graduation date. 07 Please indicate your current academic year. Freshman Sophomore Junior Senior 1st year grad student 2nd year grad student Not currently attendingg a college or university 08 Are you currently majoring in Civil Engineering, Electrical Engineering, Mechanical Engineering, or other related field? Yes No 09 If you answered Yes to the previous question, please specify your major. If no, enter N/A. 10 Is your current GPA 2.0 or higher? Yes No 11 Please select the software applications you have experience with. (check all that apply) Auto Cad Excel Word Outlook PowerPoint SharePoint None of the Above 12 Can you commit to working onsite at our Fountain Valley facility for a maximum of 20 hours per week? (Mon- Fri; 7:00AM-5:00PM) Yes No 13 Please describe why you are interested in this internship. What are your career goals, and how will this internship help you achieve those goals? 14 Do you possess, or have the ability to obtain, a valid California Driver's License by the time of appointment? Yes No 15 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/24/2024 5:00 PM Pacific
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Mechanic (Collections) . Under general supervision, troubleshoots, services, and performs increasingly complex preventative and corrective maintenance and repairs on, and rebuilds equipment, vehicles, and machinery found in wastewater treatment plants, collection systems, pumping stations, and related facilities and infrastructure; cleans sewer lines, manholes, and wet wells; ensures high-precision, millwright craftsmanship work quality; operates and maintains specialized industry tools and various hand and power tools and equipment; oversees and directs work of staff during confined space entry or special projects as assigned; and performs duties as assigned. When assigned to Collection Maintenance: Develops cleaning plan for assigned crew; directs and participates in cleaning sewer lines, manholes, and wet wells; reads line location blueprints; opens manhole covers; sets-up atmospheric monitors; attaches a tire or ball to line cleaning rig to remove debris from lines; sets up a combo vacuum truck for staff to use to remove debris from manholes; removes floating debris; shovels grit at bottom of wet well and scraping all grease that is on wall of wet well. Monitors and controls wastewater flow and pump station processes to ensure efficient and safe operation of facilities and equipment. Performs increasingly complex pump station maintenance and repair work; scrubs and cleans facilities; removes rags and debris; exercises valves; greases and replaces fan belts; replaces air filters; conducts routine inspections, identifies malfunctions and determines root cause, troubleshoots pumps and other equipment, and takes corrective action including removing, replacing, or repairing parts and pumps; installs and monitors flow meters and gas flaps in sewer lines. Performs manhole frame and cover replacement duties; raises manhole covers to street level by operating jackhammer to remove asphalt and concrete; lifts manhole ring with appropriate equipment; mixes cement, sand, and gravel to form concrete; removes broken asphalt and concrete; pours and smooths concrete and resets ring cover. Performs work on off-site pumping systems, air compressors, scrubbers, blowers, and hydraulic systems. Assists in performing preventative and routine maintenance on interplant gas pipelines. Locates underground utilities by use of blueprints and electronic locating equipment in accordance with Underground Service Alert (USA) regulations. Qualifications & Requirements High school diploma or G.E.D. supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair. Three (3) years of increasingly responsible experience applying preventive and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes. A valid Grade II Collection System Maintenance Certificate from the California Water Environment Association. A valid California Class B Driver's License with air brakes and tanker endorsements. Desirables: Experience on pump station equipment and collection systems. Experience in gravity sewer line cleaning. Certified Maintenance and Reliability Technician (CMRT) certification from Society for Maintenance and Reliability Professionals Completion of National Association of Sewer Service Companies (NASSCO) - Manhole Assessment & Certification Program (MACP) and Pipeline Assessment Certification Program (PACP). Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Wednesday, April 24, 2024 , 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $45.01 - $49.65 / Hour (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in the field; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform moderate to heavy physical work; to lift, carry, push, and pull materials and objects averaging a weight of 51 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to inspect and operate equipment. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to operate and repair tools and equipment. Environmental Elements Field work in and around facilities with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Standby and Call Back: Employees in this classification may be required to participate in standby duty and are subject to call back, which may include nights, weekends and 24-hour emergency call out with little or no notice. Any employee designated to serve on standby, or report to an emergency, and refuses to do such, shall be subject to disciplinary action up to and including termination. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's preemployment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance (employee contribution is required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System), and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a high school diploma or G.E.D. supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair? Yes No 03 If you answered "Yes" to Question #2, please briefly describe your specialized training in the areas of mechanical equipment maintenance and repair. If you answered "No", input N/A. 04 Which best describes the highest level of education you have completed? High School Diploma or Equivalent Some College, No Degree Associate's Degree Bachelor's Degree Master's Degree or higher 05 Which of the following best describes your total years of increasingly responsible experience applying preventative and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes? No experience Less than 1 year of experience At least 1 year but less than 3 years of experience At least 3 years but less than 4 years of experience At least 4 years but less than 5 years of experience 5 or more years of experience 06 Please describe your experience applying preventative and corrective mechanical maintenance skills on related wastewater plant equipment, including pump stations. In your response, please list where you obtained your experience and for how many years you performed a particular function. If no experience, input N/A. 07 Do you have experience working with a Computerized Maintenance Management System (CMMS)? Yes No 08 Please describe your experience working with CMMS. Please include in your response the name of the system. If no experience, input N/A. 09 Do you have experience in gravity sewer line cleaning? Yes No 10 If you answered "Yes" to Question #9, please describe your experience in gravity sewer line cleaning. Please include length of experience and where you obtained your experience. If no experience, input N/A. 11 Please select which current, valid CWEA Collections Systems Maintenance Certification Grade you possess. Grade I Grade II Grade III Grade IV I do not possess this certification. 12 Do you have experience working with Dig Alert? Yes No 13 If you answered "Yes" to Question #12, please describe your experience working with Dig Alert. If no experience, input N/A. 14 Do you have experience using hydro excavators, hydro flushing vacuum trucks or specialty equipment designed for sewer line cleaning? Yes No 15 If you answered "Yes" to Question #14, describe your experience using hydro excavators, hydro flushing vacuum trucks or specialty equipment designed for sewer line cleaning. If no experience, input N/A. 16 Do you have experience performing large pump maintenance and repair tasks? Yes No 17 If you answered "Yes" to Question #16, please describe your experience performing large pump maintenance and repair tasks. Please include in your response any specialty equipment or tools used for installing or removing large pieces of equipment, pumps, shafts, or valves. If no experience, input N/A. 18 Do you have a valid California Class A or B Driver's License with Tanker and Airbrakes endorsements? Yes No 19 I understand and accept that this position will be exposed to raw sewage while working. Yes No 20 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/24/2024 5:00 PM Pacific
Apr 11, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Mechanic (Collections) . Under general supervision, troubleshoots, services, and performs increasingly complex preventative and corrective maintenance and repairs on, and rebuilds equipment, vehicles, and machinery found in wastewater treatment plants, collection systems, pumping stations, and related facilities and infrastructure; cleans sewer lines, manholes, and wet wells; ensures high-precision, millwright craftsmanship work quality; operates and maintains specialized industry tools and various hand and power tools and equipment; oversees and directs work of staff during confined space entry or special projects as assigned; and performs duties as assigned. When assigned to Collection Maintenance: Develops cleaning plan for assigned crew; directs and participates in cleaning sewer lines, manholes, and wet wells; reads line location blueprints; opens manhole covers; sets-up atmospheric monitors; attaches a tire or ball to line cleaning rig to remove debris from lines; sets up a combo vacuum truck for staff to use to remove debris from manholes; removes floating debris; shovels grit at bottom of wet well and scraping all grease that is on wall of wet well. Monitors and controls wastewater flow and pump station processes to ensure efficient and safe operation of facilities and equipment. Performs increasingly complex pump station maintenance and repair work; scrubs and cleans facilities; removes rags and debris; exercises valves; greases and replaces fan belts; replaces air filters; conducts routine inspections, identifies malfunctions and determines root cause, troubleshoots pumps and other equipment, and takes corrective action including removing, replacing, or repairing parts and pumps; installs and monitors flow meters and gas flaps in sewer lines. Performs manhole frame and cover replacement duties; raises manhole covers to street level by operating jackhammer to remove asphalt and concrete; lifts manhole ring with appropriate equipment; mixes cement, sand, and gravel to form concrete; removes broken asphalt and concrete; pours and smooths concrete and resets ring cover. Performs work on off-site pumping systems, air compressors, scrubbers, blowers, and hydraulic systems. Assists in performing preventative and routine maintenance on interplant gas pipelines. Locates underground utilities by use of blueprints and electronic locating equipment in accordance with Underground Service Alert (USA) regulations. Qualifications & Requirements High school diploma or G.E.D. supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair. Three (3) years of increasingly responsible experience applying preventive and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes. A valid Grade II Collection System Maintenance Certificate from the California Water Environment Association. A valid California Class B Driver's License with air brakes and tanker endorsements. Desirables: Experience on pump station equipment and collection systems. Experience in gravity sewer line cleaning. Certified Maintenance and Reliability Technician (CMRT) certification from Society for Maintenance and Reliability Professionals Completion of National Association of Sewer Service Companies (NASSCO) - Manhole Assessment & Certification Program (MACP) and Pipeline Assessment Certification Program (PACP). Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Wednesday, April 24, 2024 , 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $45.01 - $49.65 / Hour (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in the field; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform moderate to heavy physical work; to lift, carry, push, and pull materials and objects averaging a weight of 51 pounds or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to inspect and operate equipment. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to operate and repair tools and equipment. Environmental Elements Field work in and around facilities with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements May be required to work extended hours, including nights, weekends, and holidays when necessary. Standby and Call Back: Employees in this classification may be required to participate in standby duty and are subject to call back, which may include nights, weekends and 24-hour emergency call out with little or no notice. Any employee designated to serve on standby, or report to an emergency, and refuses to do such, shall be subject to disciplinary action up to and including termination. Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's preemployment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance (employee contribution is required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System), and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a high school diploma or G.E.D. supplemented by specialized training such as relevant trade school in the areas of mechanical equipment maintenance and repair? Yes No 03 If you answered "Yes" to Question #2, please briefly describe your specialized training in the areas of mechanical equipment maintenance and repair. If you answered "No", input N/A. 04 Which best describes the highest level of education you have completed? High School Diploma or Equivalent Some College, No Degree Associate's Degree Bachelor's Degree Master's Degree or higher 05 Which of the following best describes your total years of increasingly responsible experience applying preventative and corrective mechanical maintenance skills on related wastewater plant equipment as well as analyzing mechanical systems and processes? No experience Less than 1 year of experience At least 1 year but less than 3 years of experience At least 3 years but less than 4 years of experience At least 4 years but less than 5 years of experience 5 or more years of experience 06 Please describe your experience applying preventative and corrective mechanical maintenance skills on related wastewater plant equipment, including pump stations. In your response, please list where you obtained your experience and for how many years you performed a particular function. If no experience, input N/A. 07 Do you have experience working with a Computerized Maintenance Management System (CMMS)? Yes No 08 Please describe your experience working with CMMS. Please include in your response the name of the system. If no experience, input N/A. 09 Do you have experience in gravity sewer line cleaning? Yes No 10 If you answered "Yes" to Question #9, please describe your experience in gravity sewer line cleaning. Please include length of experience and where you obtained your experience. If no experience, input N/A. 11 Please select which current, valid CWEA Collections Systems Maintenance Certification Grade you possess. Grade I Grade II Grade III Grade IV I do not possess this certification. 12 Do you have experience working with Dig Alert? Yes No 13 If you answered "Yes" to Question #12, please describe your experience working with Dig Alert. If no experience, input N/A. 14 Do you have experience using hydro excavators, hydro flushing vacuum trucks or specialty equipment designed for sewer line cleaning? Yes No 15 If you answered "Yes" to Question #14, describe your experience using hydro excavators, hydro flushing vacuum trucks or specialty equipment designed for sewer line cleaning. If no experience, input N/A. 16 Do you have experience performing large pump maintenance and repair tasks? Yes No 17 If you answered "Yes" to Question #16, please describe your experience performing large pump maintenance and repair tasks. Please include in your response any specialty equipment or tools used for installing or removing large pieces of equipment, pumps, shafts, or valves. If no experience, input N/A. 18 Do you have a valid California Class A or B Driver's License with Tanker and Airbrakes endorsements? Yes No 19 I understand and accept that this position will be exposed to raw sewage while working. Yes No 20 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/24/2024 5:00 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Office Assistant / Office Technician (Law Enforcement Support) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Wednesday, April 24, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Office Assistant / Office Technician vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. PROBATION DEPARTMENT: The County of Orange Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Operations Support - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Office Assistant / Office Technician duties in the Probation department may include but are not limited to: On a rotational basis process incoming Adult and Juvenile email file requests utilizing Microsoft Outlook and the Integrated Case Management System (ICMS) and update the appropriate file location in ICMS accurately Receiving, cleaning, and re-filing returned files Filing incoming miscellaneous correspondence and documents Routing problem files to the Supervisor to troubleshoot if necessary; troubleshooting check-out cards with correspondence for matching files that are missing or incorrectly filed Answering a high volume of incoming phone calls, assisting with general inquiries as well as forwarding calls to the appropriate officer and/or location Maintaining the visitor’s log and redirecting clients to the correct location as needed Other clerical tasks as required DESIRABLE QUALIFICATIONS In addition to the minimum qualifications the ideal candidate will possess the following desirable qualifications and core competencies: Effective Communication: Ability to establish rapport with other staff, outside agencies, and members of the public Effective written and oral communication Valuing and participating in a free flow of information with others for the sake of a common goal Show the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure Decision Making/Judgment : Ability to make appropriate decisions with guidance from supervisory staff Ability to exercise exceptional discretion when dealing with the media, defense representatives, the public, as well as co-workers Technical Skills and Knowledge: Ability to type 45 wpm Proficiency in current computer systems and programs as well as modern office practices and procedures and the operation of equipment Customer Service : Front office experience Ability to interact in a professional and courteous manner Ability to anticipate and meet customer needs in all situations Ability to establish productive and professional relationships with internal and external customers Ability to handle complaints and disputes with neutrality, composure, and tact The ability to speak, read, and write in Spanish is highly desirable. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Office Assistant position. Click here to learn more about the minimum qualifications for the Office Technician position. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical Conditions: Independent body mobility to access a standard office environment. Frequently move throughout office spaces and associated locations. Manual dexterity to use hands, arms, and shoulders repetitively to operate office equipment and to write. Vision to read computer monitors, printed material, and handwritten information. Speak and hear well enough to communicate clearly and understandably in person, over the telephone, and at a public window. Sit for long periods of up to an hour at a time and up to five or more hours per day. Bend, stoop, and reach to retrieve files from overhead or low shelving units, file cabinets, and drawers; may require use of step stool/ladder. Lift several files weighing up to 10 pounds. Unload incoming boxed files and place and push them on two-tier carts Mental Conditions: Concentrate for extended periods of time. Manage changing priorities and competing deadlines. Prioritize multiple tasks and deal with stressful situations. Re-focus with recurring interruptions. Environmental Conditions: Work in an office environment. Work in a group setting with frequent distractions. May work in any Orange County Probation location and be rotated based on office needs. RECRUITMENT PROCESS Human Resources will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After completing all the test procedures, the Probation Department Human Resources will establish an eligible list of qualified candidates. Application Screening: (Refer/Non-Refer) Probation Department Human Resources will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% Candidates will be invited to participate in one or more job-related online assessments. Candidates will be notified via email of this process. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once all assessments have been completed, Probation Department Human Resources will establish an eligible list of candidates. C andidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy. ADDITIONAL INFORMATION SPECIAL QUALIFICATIONS PROBATION DEPARTMENT Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact P. Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/24/2024 11:59 PM Pacific
Apr 11, 2024
Full Time
CAREER DESCRIPTION Office Assistant / Office Technician (Law Enforcement Support) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Wednesday, April 24, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Office Assistant / Office Technician vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. PROBATION DEPARTMENT: The County of Orange Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Operations Support - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Office Assistant / Office Technician duties in the Probation department may include but are not limited to: On a rotational basis process incoming Adult and Juvenile email file requests utilizing Microsoft Outlook and the Integrated Case Management System (ICMS) and update the appropriate file location in ICMS accurately Receiving, cleaning, and re-filing returned files Filing incoming miscellaneous correspondence and documents Routing problem files to the Supervisor to troubleshoot if necessary; troubleshooting check-out cards with correspondence for matching files that are missing or incorrectly filed Answering a high volume of incoming phone calls, assisting with general inquiries as well as forwarding calls to the appropriate officer and/or location Maintaining the visitor’s log and redirecting clients to the correct location as needed Other clerical tasks as required DESIRABLE QUALIFICATIONS In addition to the minimum qualifications the ideal candidate will possess the following desirable qualifications and core competencies: Effective Communication: Ability to establish rapport with other staff, outside agencies, and members of the public Effective written and oral communication Valuing and participating in a free flow of information with others for the sake of a common goal Show the principles of writing and grammar, including correct spelling and proper word usage, punctuation, and sentence structure Decision Making/Judgment : Ability to make appropriate decisions with guidance from supervisory staff Ability to exercise exceptional discretion when dealing with the media, defense representatives, the public, as well as co-workers Technical Skills and Knowledge: Ability to type 45 wpm Proficiency in current computer systems and programs as well as modern office practices and procedures and the operation of equipment Customer Service : Front office experience Ability to interact in a professional and courteous manner Ability to anticipate and meet customer needs in all situations Ability to establish productive and professional relationships with internal and external customers Ability to handle complaints and disputes with neutrality, composure, and tact The ability to speak, read, and write in Spanish is highly desirable. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Office Assistant position. Click here to learn more about the minimum qualifications for the Office Technician position. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical Conditions: Independent body mobility to access a standard office environment. Frequently move throughout office spaces and associated locations. Manual dexterity to use hands, arms, and shoulders repetitively to operate office equipment and to write. Vision to read computer monitors, printed material, and handwritten information. Speak and hear well enough to communicate clearly and understandably in person, over the telephone, and at a public window. Sit for long periods of up to an hour at a time and up to five or more hours per day. Bend, stoop, and reach to retrieve files from overhead or low shelving units, file cabinets, and drawers; may require use of step stool/ladder. Lift several files weighing up to 10 pounds. Unload incoming boxed files and place and push them on two-tier carts Mental Conditions: Concentrate for extended periods of time. Manage changing priorities and competing deadlines. Prioritize multiple tasks and deal with stressful situations. Re-focus with recurring interruptions. Environmental Conditions: Work in an office environment. Work in a group setting with frequent distractions. May work in any Orange County Probation location and be rotated based on office needs. RECRUITMENT PROCESS Human Resources will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After completing all the test procedures, the Probation Department Human Resources will establish an eligible list of qualified candidates. Application Screening: (Refer/Non-Refer) Probation Department Human Resources will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% Candidates will be invited to participate in one or more job-related online assessments. Candidates will be notified via email of this process. Only the most successful candidates will be referred to the next step in the recruitment process. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once all assessments have been completed, Probation Department Human Resources will establish an eligible list of candidates. C andidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy. ADDITIONAL INFORMATION SPECIAL QUALIFICATIONS PROBATION DEPARTMENT Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact P. Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/24/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Community Program Specialist In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Community Program Specialist positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59 p.m. (PST) on Monday, April 22, 2024. Qualified applicants are encouraged to apply immediately. REGISTRAR OF VOTERS The Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.8 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California and local jurisdictions. The Registrar of Voters' staff includes 56 full-time employees, and numerous extra help employees who support various election related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management. The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative and a strong dedication to customer service. Click here for more information about the Registrar of Voters Click here for more information about the County of Orange THE OPPORTUNITY The Registrar of Voters conducts proactive outreach programs to voters and community partners throughout the County. This includes community outreach including social media, ensuring State and Federal mandated language requirements are met, pop-up mobile voting, registration and on-going partnership with cities, community organizations, and stakeholders. The Community Program Specialist (CPS) will manage State mandated language election requirements including working with vendors to route documents needing translation and assisting with quality control of all necessary election materials ahead of each election. This process includes but is not limited to, managing and tracking a high volume of documents and ensuring elections comply with all State mandated language standards, meet Election Code and Voters Choice Act language guidelines, including the tracking and proofing of language assistance materials, such as language reference ballots and signage. The CPS will also be responsible for working with contracted vendors to ensure that the translation, routing, and proofing of election materials in required State and Federally mandated languages is completed timely and accurately ahead of each election cycle. This position will also assist with special projects as needed. Additional responsibilities: This position will participate in post-election canvass/audit of election results. Provide post-election analysis and summaries of election services as it pertains to outreach and community engagement. Create or respond to reports regularly on any issues. Conduct community outreach through special events, community partners, and public speaking engagements throughout the community. Train and assist in the supervision of Extra Help staff assigned to assist with community engagement, proofing, public phone bank, communications and other projects; and complete any other duties/projects as assigned. Will be required to work extended hours in advance of and during elections. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will possess four (4) years of direct experience providing community services support, including high-volume planning, tracking and vendor management within a community, public sector, or non-profit organization. The ideal candidate will have extensive knowledge, skills, and abilities in the following core competencies: TECHNICAL KNOWLEDGE Methods used in accessing community, civic, and private organizations that have the potential to support or participate in election services. Using software programs such as MS Word, MS Excel, MS Access, MS Power Point, and MS Outlook at an intermediate to advanced level. Exercising appropriate judgement in answering questions and relating information; analyze and anticipate consequences of decisions and/or recommendations. Collecting, organizing, and analyzing data related to elections. Calculating heights, depths, relative positions and record the results. Planning and maintaining adequate records and files. Ability to accurately track and manage the movement of large volume of files while ensuring adherence to required project timelines. Ability to proof a large volume of files while maintaining a high level of accuracy and efficiency. Understanding and applying Election Laws and procedures. Proficient with election-related software. Reading maps, locating addresses, and providing good directions while canvassing areas for Vote Centers. Ability to use Internet for research, to find directions, and solve challenges. Utilizing Adobe Photo Shop, Illustrator, In Design, and Acrobat. CUSTOMER SERVICES | RELATIONSHIP BUILDING Applying customer service model to delivery of election services. Establishing and maintaining effective working relationships with a wide variety of individuals within and outside the agency. Demonstrating diplomacy in gaining/maintain program support and nurturing positive community relationships. Showing active support for the philosophy of diversity and consistently treat others with respect. Ability to enlist and share resources, be adaptable and effectively partner with other teams. Ability to handle multiple tasks in a fast-paced, deadline driven environment, while maintaining a professional demeanor. COMMUNICATION | VERBAL AND WRITTEN SKILLS Planning, developing, and delivering persuasive presentations designed to motivate and stimulate support of agency programs at public speaking engagements. Communicating effectively using correct grammar, punctuation, and spelling. Communicating clearly and accurately in English, using conflict resolution skills as needed. . MINIMUM QUALIFICATIONS Click here to view the complete classification description for Community Program Specialist. License Requirement By date of appointment, candidates must possess a current California driver's license and have a driving record that would enable the employee to use a County vehicle. A clean driving record must be maintained throughout the entire appointment. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Online Assessment(s) (100% Weighted) Applicants who meet desirable qualifications will be invited to participate in one or more job related assessments. Applicants will be notified of their test date and access code, if applicable. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/22/2024 11:59 PM Pacific
Apr 10, 2024
Full Time
CAREER DESCRIPTION Community Program Specialist In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Community Program Specialist positions. The eligible list established may also be used to fill position in similar and/or lower classifications thought the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59 p.m. (PST) on Monday, April 22, 2024. Qualified applicants are encouraged to apply immediately. REGISTRAR OF VOTERS The Registrar of Voters , a nationally recognized and award-winning agency, is responsible for conducting elections, verifying petitions and maintaining voter records in the County of Orange, the fifth largest voting jurisdiction in the United States with 1.8 million active registered voters. The department receives funding from the County's General Fund and periodic reimbursement from the federal government, the State of California and local jurisdictions. The Registrar of Voters' staff includes 56 full-time employees, and numerous extra help employees who support various election related positions representing the broad spectrum of Orange County's population. The department is responsible for all components of election management. The Orange County Registrar of Voters prides itself on being a leader in the international and national elections community, working to continually innovate and create new and better ways to serve the public. The department values creativity, originality, initiative and a strong dedication to customer service. Click here for more information about the Registrar of Voters Click here for more information about the County of Orange THE OPPORTUNITY The Registrar of Voters conducts proactive outreach programs to voters and community partners throughout the County. This includes community outreach including social media, ensuring State and Federal mandated language requirements are met, pop-up mobile voting, registration and on-going partnership with cities, community organizations, and stakeholders. The Community Program Specialist (CPS) will manage State mandated language election requirements including working with vendors to route documents needing translation and assisting with quality control of all necessary election materials ahead of each election. This process includes but is not limited to, managing and tracking a high volume of documents and ensuring elections comply with all State mandated language standards, meet Election Code and Voters Choice Act language guidelines, including the tracking and proofing of language assistance materials, such as language reference ballots and signage. The CPS will also be responsible for working with contracted vendors to ensure that the translation, routing, and proofing of election materials in required State and Federally mandated languages is completed timely and accurately ahead of each election cycle. This position will also assist with special projects as needed. Additional responsibilities: This position will participate in post-election canvass/audit of election results. Provide post-election analysis and summaries of election services as it pertains to outreach and community engagement. Create or respond to reports regularly on any issues. Conduct community outreach through special events, community partners, and public speaking engagements throughout the community. Train and assist in the supervision of Extra Help staff assigned to assist with community engagement, proofing, public phone bank, communications and other projects; and complete any other duties/projects as assigned. Will be required to work extended hours in advance of and during elections. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will possess four (4) years of direct experience providing community services support, including high-volume planning, tracking and vendor management within a community, public sector, or non-profit organization. The ideal candidate will have extensive knowledge, skills, and abilities in the following core competencies: TECHNICAL KNOWLEDGE Methods used in accessing community, civic, and private organizations that have the potential to support or participate in election services. Using software programs such as MS Word, MS Excel, MS Access, MS Power Point, and MS Outlook at an intermediate to advanced level. Exercising appropriate judgement in answering questions and relating information; analyze and anticipate consequences of decisions and/or recommendations. Collecting, organizing, and analyzing data related to elections. Calculating heights, depths, relative positions and record the results. Planning and maintaining adequate records and files. Ability to accurately track and manage the movement of large volume of files while ensuring adherence to required project timelines. Ability to proof a large volume of files while maintaining a high level of accuracy and efficiency. Understanding and applying Election Laws and procedures. Proficient with election-related software. Reading maps, locating addresses, and providing good directions while canvassing areas for Vote Centers. Ability to use Internet for research, to find directions, and solve challenges. Utilizing Adobe Photo Shop, Illustrator, In Design, and Acrobat. CUSTOMER SERVICES | RELATIONSHIP BUILDING Applying customer service model to delivery of election services. Establishing and maintaining effective working relationships with a wide variety of individuals within and outside the agency. Demonstrating diplomacy in gaining/maintain program support and nurturing positive community relationships. Showing active support for the philosophy of diversity and consistently treat others with respect. Ability to enlist and share resources, be adaptable and effectively partner with other teams. Ability to handle multiple tasks in a fast-paced, deadline driven environment, while maintaining a professional demeanor. COMMUNICATION | VERBAL AND WRITTEN SKILLS Planning, developing, and delivering persuasive presentations designed to motivate and stimulate support of agency programs at public speaking engagements. Communicating effectively using correct grammar, punctuation, and spelling. Communicating clearly and accurately in English, using conflict resolution skills as needed. . MINIMUM QUALIFICATIONS Click here to view the complete classification description for Community Program Specialist. License Requirement By date of appointment, candidates must possess a current California driver's license and have a driving record that would enable the employee to use a County vehicle. A clean driving record must be maintained throughout the entire appointment. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Online Assessment(s) (100% Weighted) Applicants who meet desirable qualifications will be invited to participate in one or more job related assessments. Applicants will be notified of their test date and access code, if applicable. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Katie Koreneff at (714) 834-3306 or Kathryn.Koreneff-Dale@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/22/2024 11:59 PM Pacific
Program Specialist, Sr. (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Director (Federal and Local Government Affairs) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 23, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist Sr, Government Affairs will assist in the development, planning and execution of government affairs strategies, communications and activities to ensure elected officials maintain awareness of CalOptima Health's initiatives. In collaboration with CalOptima Health's Communications and Community Relations departments, the incumbent will help facilitate community meetings, events and media opportunities that include public officials and staff representing all levels of government. The incumbent will also prepare external facing materials and presentations on behalf of CalOptima Health's leadership and staff. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Proactively identifies opportunities to engage, promote and socialize CalOptima Health initiatives and programs with elected officials through public forums and media events. Facilitates the coordination of communication materials for CalOptima Health's leadership, including but not limited to talking points, presentations and correspondence, to educate government and community officials regarding CalOptima Health's mission, strategic priorities, policy positions, projects, plans and other activities. Collaborates on both the development and dissemination of collateral materials to policymakers and thought leaders. Builds and maintains relationships with elected officials' staff, external organizations and community partners on behalf of the Government Affairs department. Responds to inquiries regarding event scheduling and assists with organizing government affairs content and involvement, as appropriate, including at in-person convenings and presentations. Participates as a representative of CalOptima Health at assigned events to develop and enhance government and community partnerships. Tracks, monitors and updates public affairs matrix and elected official distribution lists on a regular basis. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in political science, public policy, public administration, communications, health care administration or related field required. 3 years of work experience in advocacy communications, public affairs and/or government relations. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: 1 year of experience in a health care environment. Experience working for a government entity and/or a large organization. Strategic planning and project management experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse; must also be able to reach with hands and arms. Employee must be able to talk and hear, particularly for regular communication on the phone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4500 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a8bbdc37f991ae40b951dcaaacdae3aa
Apr 10, 2024
Full Time
Program Specialist, Sr. (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Director (Federal and Local Government Affairs) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 23, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist Sr, Government Affairs will assist in the development, planning and execution of government affairs strategies, communications and activities to ensure elected officials maintain awareness of CalOptima Health's initiatives. In collaboration with CalOptima Health's Communications and Community Relations departments, the incumbent will help facilitate community meetings, events and media opportunities that include public officials and staff representing all levels of government. The incumbent will also prepare external facing materials and presentations on behalf of CalOptima Health's leadership and staff. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Proactively identifies opportunities to engage, promote and socialize CalOptima Health initiatives and programs with elected officials through public forums and media events. Facilitates the coordination of communication materials for CalOptima Health's leadership, including but not limited to talking points, presentations and correspondence, to educate government and community officials regarding CalOptima Health's mission, strategic priorities, policy positions, projects, plans and other activities. Collaborates on both the development and dissemination of collateral materials to policymakers and thought leaders. Builds and maintains relationships with elected officials' staff, external organizations and community partners on behalf of the Government Affairs department. Responds to inquiries regarding event scheduling and assists with organizing government affairs content and involvement, as appropriate, including at in-person convenings and presentations. Participates as a representative of CalOptima Health at assigned events to develop and enhance government and community partnerships. Tracks, monitors and updates public affairs matrix and elected official distribution lists on a regular basis. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in political science, public policy, public administration, communications, health care administration or related field required. 3 years of work experience in advocacy communications, public affairs and/or government relations. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: 1 year of experience in a health care environment. Experience working for a government entity and/or a large organization. Strategic planning and project management experience. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse; must also be able to reach with hands and arms. Employee must be able to talk and hear, particularly for regular communication on the phone. Work Environment: Employee will work in an office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4500 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a8bbdc37f991ae40b951dcaaacdae3aa
Orange County Sanitation District, CA
Orange, California, United States
Description **This recruitment is being conducted to establish an eligibility list for future vacancies.** What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to establish an eligibility list for the role of an Accountant. Under direct supervision, the Accountant position performs routine professional accounting work in support of the maintenance of accounts payable, general ledger, and accounting systems of OC San. This position will provide specialized and detailed analysis support in accounting functions, primarily capital, accounts payable, and general ledger. Specific duties will include but are not limited to: Preparing monthly, quarterly, and year-end journal entries and schedules, Correcting account coding errors, Serving as backup on daily, monthly, and year-end project activities, Coordinating and following up with other divisional staff and/or vendors to resolve pending past-due invoices or issues, Researching various applicable standards issued by the Governmental Accounting Standards Board (GASB), Respond to auditors' questions, Updating policies and procedures, including desk procedures, Providing interpretation of policies and procedures, accounts, methods, and financial records, Researching tax laws, regulations and accounting pronouncements for compliance, Performing other assignments, as needed. Qualifications & Requirements Requirements: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in finance, accounting, business administration, or a related field. Qualifications: Detailed-oriented, accurate, a critical thinker, proficient with business math and statistical analysis, knowledge of and ability to apply generally accepted accounting principles, practices, and methods for public and governmental budgeting, accounting, reporting, record keeping, and finance. Knowledge of and ability to apply general principles and practices of data processing as applicable to accounting and municipal operations. Knowledge of and ability to apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Knowledge of and ability to use modern office practices, methods, computer equipment, and computer applications related to the work, including Microsoft Office, processing, and database applications. Knowledge of and ability to properly use English including grammar, spelling, vocabulary, and punctuation. Knowledge of and ability to apply principles and practices of customer service; and techniques for effectively communicating with the public, vendors, contractors, and OC San staff. Recruitment & Selection Process Vacancies: 0 (an eligible list will be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 22, 2024, by 5:00PM (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $93,267.20 - $102,876.80/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds. Environmental Elements: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a Bachelor's degree from a college or university, which is accredited by the US Department of Education, with major coursework in finance, accounting, business administration, or a related field? Yes No 03 Which best describes your experience in Finance or Accounting ? 0-2 years 2-4 years 4-6 years 6 or more years 04 Please briefly describe your experience as it relates to this position. Please note that "see resume" or "see above" will not be accepted. 05 Please select the areas below, which you are proficiently experienced with, if any. No Experience Accounts Payable General Ledger 06 If you selected any areas in the previous question, list each area of experience and briefly describe your experience in each area. If you answered "no experience", type "N/A". 07 Do you have experience with JD Edwards Software? Yes No 08 If you answered "Yes" to the previous question, briefly describe your experience. If you answered "No", type "N/A". 09 Which of the following best describes your level of proficiency with Microsoft Excel? No experience Beginner Intermediate Advanced 10 If you answered "Advanced", "Intermediate", or "Beginner" in the previous question, briefly describe your experience. If you answered "No Experience", type "N/A". 11 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/22/2024 5:00 PM Pacific
Apr 09, 2024
Full Time
Description **This recruitment is being conducted to establish an eligibility list for future vacancies.** What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to establish an eligibility list for the role of an Accountant. Under direct supervision, the Accountant position performs routine professional accounting work in support of the maintenance of accounts payable, general ledger, and accounting systems of OC San. This position will provide specialized and detailed analysis support in accounting functions, primarily capital, accounts payable, and general ledger. Specific duties will include but are not limited to: Preparing monthly, quarterly, and year-end journal entries and schedules, Correcting account coding errors, Serving as backup on daily, monthly, and year-end project activities, Coordinating and following up with other divisional staff and/or vendors to resolve pending past-due invoices or issues, Researching various applicable standards issued by the Governmental Accounting Standards Board (GASB), Respond to auditors' questions, Updating policies and procedures, including desk procedures, Providing interpretation of policies and procedures, accounts, methods, and financial records, Researching tax laws, regulations and accounting pronouncements for compliance, Performing other assignments, as needed. Qualifications & Requirements Requirements: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in finance, accounting, business administration, or a related field. Qualifications: Detailed-oriented, accurate, a critical thinker, proficient with business math and statistical analysis, knowledge of and ability to apply generally accepted accounting principles, practices, and methods for public and governmental budgeting, accounting, reporting, record keeping, and finance. Knowledge of and ability to apply general principles and practices of data processing as applicable to accounting and municipal operations. Knowledge of and ability to apply applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Knowledge of and ability to use modern office practices, methods, computer equipment, and computer applications related to the work, including Microsoft Office, processing, and database applications. Knowledge of and ability to properly use English including grammar, spelling, vocabulary, and punctuation. Knowledge of and ability to apply principles and practices of customer service; and techniques for effectively communicating with the public, vendors, contractors, and OC San staff. Recruitment & Selection Process Vacancies: 0 (an eligible list will be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 22, 2024, by 5:00PM (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $93,267.20 - $102,876.80/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 10 pounds. Environmental Elements: Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a Bachelor's degree from a college or university, which is accredited by the US Department of Education, with major coursework in finance, accounting, business administration, or a related field? Yes No 03 Which best describes your experience in Finance or Accounting ? 0-2 years 2-4 years 4-6 years 6 or more years 04 Please briefly describe your experience as it relates to this position. Please note that "see resume" or "see above" will not be accepted. 05 Please select the areas below, which you are proficiently experienced with, if any. No Experience Accounts Payable General Ledger 06 If you selected any areas in the previous question, list each area of experience and briefly describe your experience in each area. If you answered "no experience", type "N/A". 07 Do you have experience with JD Edwards Software? Yes No 08 If you answered "Yes" to the previous question, briefly describe your experience. If you answered "No", type "N/A". 09 Which of the following best describes your level of proficiency with Microsoft Excel? No experience Beginner Intermediate Advanced 10 If you answered "Advanced", "Intermediate", or "Beginner" in the previous question, briefly describe your experience. If you answered "No Experience", type "N/A". 11 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/22/2024 5:00 PM Pacific
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Staff Analyst . Under general supervision or direction, performs a variety of complex analytical and administrative duties in support of assigned function or operations including budget and financial analysis, program analysis, project management, and contract administration; conducts investigative research, compiles and analyzes data, and makes appropriate recommendations based on analysis; prepares various reports to improve the efficiency and effectiveness of operations; and performs related work as required. Qualifications & Requirements Requirements: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in business or public administration, or a related field; Three (3) years of work experience in performing research, analysis and budgetary duties. Desired: Strong computer skills including proficiency in MS Word, Excel, PowerPoint, Outlook, and database applications are essential. Experience in project/program management, research and report preparation, and strong organizational and communication skills. Experience carrying out projects with minimal direction; and applying critical thinking and analysis to a broad range of situations. The ability to effectively interact, communicate, and collaborate closely with other District staff, departments, and agencies. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: https://www.ocsan.gov/about-us/jobs/ https://www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 22, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $108,201.60 - $119,225.60/Year (starting salary will be within this range based upon qualifications) Supplemental Information PHYSICAL DEMANDS Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. ENVIRONMENTAL ELEMENTS Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. DISASTER SERVICE WORKERS All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. OTHER REQUIREMENTS Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. OTHER INFORMATION For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in business or public administration, or a related field? (NOTE: If you answer yes, include all pertinent details in the education section of your job application.) Yes No 03 Do you possess three (3) years of work experience in performing research, analysis and budgetary duties? (NOTE: If you answer yes, include all pertinent details in the experience section of your job application). Yes No 04 If you answered "Yes" to the previous question, please describe your experience performing research, analysis and budgetary duties. If you answered "No" to the previous question, indicate "N/A" in the space provided. 05 Do you possess experience with project/program management? Yes No 06 If you answered "Yes" to the previous question, please describe your experience performing project/program management. If you answered "No" to the previous question, indicate "N/A" in the space provided. 07 Please check the applicable boxes below indicating your advanced experience in Microsoft Office software. (check all that apply) Word Excel Access Outlook SharePoint PowerPoint N/A 08 Which of the following best describes your level of proficiency with Microsoft Office software for word processing, spreadsheets and databases? No Experience Beginner Intermediate Advanced 09 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/22/2024 5:00 PM Pacific
Apr 09, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Staff Analyst . Under general supervision or direction, performs a variety of complex analytical and administrative duties in support of assigned function or operations including budget and financial analysis, program analysis, project management, and contract administration; conducts investigative research, compiles and analyzes data, and makes appropriate recommendations based on analysis; prepares various reports to improve the efficiency and effectiveness of operations; and performs related work as required. Qualifications & Requirements Requirements: Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in business or public administration, or a related field; Three (3) years of work experience in performing research, analysis and budgetary duties. Desired: Strong computer skills including proficiency in MS Word, Excel, PowerPoint, Outlook, and database applications are essential. Experience in project/program management, research and report preparation, and strong organizational and communication skills. Experience carrying out projects with minimal direction; and applying critical thinking and analysis to a broad range of situations. The ability to effectively interact, communicate, and collaborate closely with other District staff, departments, and agencies. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: https://www.ocsan.gov/about-us/jobs/ https://www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 22, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $108,201.60 - $119,225.60/Year (starting salary will be within this range based upon qualifications) Supplemental Information PHYSICAL DEMANDS Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. ENVIRONMENTAL ELEMENTS Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. DISASTER SERVICE WORKERS All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. OTHER REQUIREMENTS Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. OTHER INFORMATION For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Vacation leave; eleven paid holidays and one floating holiday; sick leave; administrative leave; group life insurance; group disability insurance; group health insurance (employee contribution required), dependent coverage available, including medical, dental, and vision; a retirement* plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. *New employees hired on or after January 1, 2013 will be subject to the retirement benefit formula and provisionsset forth by the California Public Employees' Pension Reform Actof 2013 (PEPRA). For more information on benefits, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you possess a bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in business or public administration, or a related field? (NOTE: If you answer yes, include all pertinent details in the education section of your job application.) Yes No 03 Do you possess three (3) years of work experience in performing research, analysis and budgetary duties? (NOTE: If you answer yes, include all pertinent details in the experience section of your job application). Yes No 04 If you answered "Yes" to the previous question, please describe your experience performing research, analysis and budgetary duties. If you answered "No" to the previous question, indicate "N/A" in the space provided. 05 Do you possess experience with project/program management? Yes No 06 If you answered "Yes" to the previous question, please describe your experience performing project/program management. If you answered "No" to the previous question, indicate "N/A" in the space provided. 07 Please check the applicable boxes below indicating your advanced experience in Microsoft Office software. (check all that apply) Word Excel Access Outlook SharePoint PowerPoint N/A 08 Which of the following best describes your level of proficiency with Microsoft Office software for word processing, spreadsheets and databases? No Experience Beginner Intermediate Advanced 09 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/22/2024 5:00 PM Pacific
Sr. Manager, Utilization Management (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager, Utilization Management (Sr. Manager II) to join our team. The Sr Manager II (Utilization Management) will be responsible for providing oversight of clinical team treatment authorization compliance and oversight of internal and external health network partners. The incumbent will lead inventory management process improvements for all clinical operation Utilization Management (UM) teams to maximize efficiencies and ensure regulatory compliance and National Committee for Quality Assurance (NCQA) accreditation standard excellence. The incumbent will work collaboratively with the Executive Director, Clinical Operations, Enterprise Analytics team, Medical Director team, health network leadership and oversight of committees to support and coordinate best practice protocols for UM, including communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will monitor enterprise utilization, ensure patient access through quality outcomes and use a system approach to ensure whole-person care and communication amongst treatment teams. The incumbent will ensure all UM teams maintain proactive inventory management protocols to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Collaborates with clinical operations leadership to align UM protocols, including Behavioral Health and Long-Term Services and Supports to maximize gained efficiencies across programs. Facilitates improvement planning and escalation discussions with leadership including, executive team and Chief Medical Officer as appropriate. Participates and presents in CalOptima Health's committee meetings. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. 45% - Program Oversight Contributes to the development of policies and procedures that support effective collaboration for internal UM and external health network partners for UM Program standardization, compliance and excellence. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Establishes and maintains a strong health network and external clinical team presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's UM program and delivery. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements emerge related to UM. Participates in workgroups that address UM. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a health related field required. 5 years of UM experience required. 5 years in the health care industry required. 3 years of supervisory/management experience in management of UM authorization inventory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree. Current unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-utilization-management-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e2bab313aafc045be812f52ed31fe05
Apr 07, 2024
Sr. Manager, Utilization Management (Sr. Manager II) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Manager, Utilization Management (Sr. Manager II) to join our team. The Sr Manager II (Utilization Management) will be responsible for providing oversight of clinical team treatment authorization compliance and oversight of internal and external health network partners. The incumbent will lead inventory management process improvements for all clinical operation Utilization Management (UM) teams to maximize efficiencies and ensure regulatory compliance and National Committee for Quality Assurance (NCQA) accreditation standard excellence. The incumbent will work collaboratively with the Executive Director, Clinical Operations, Enterprise Analytics team, Medical Director team, health network leadership and oversight of committees to support and coordinate best practice protocols for UM, including communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will monitor enterprise utilization, ensure patient access through quality outcomes and use a system approach to ensure whole-person care and communication amongst treatment teams. The incumbent will ensure all UM teams maintain proactive inventory management protocols to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: Q - $130,000 - $214,544 Work Arrangement: Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the department and staff. Collaborates with clinical operations leadership to align UM protocols, including Behavioral Health and Long-Term Services and Supports to maximize gained efficiencies across programs. Facilitates improvement planning and escalation discussions with leadership including, executive team and Chief Medical Officer as appropriate. Participates and presents in CalOptima Health's committee meetings. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. 45% - Program Oversight Contributes to the development of policies and procedures that support effective collaboration for internal UM and external health network partners for UM Program standardization, compliance and excellence. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Establishes and maintains a strong health network and external clinical team presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's UM program and delivery. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements emerge related to UM. Participates in workgroups that address UM. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a health related field required. 5 years of UM experience required. 5 years in the health care industry required. 3 years of supervisory/management experience in management of UM authorization inventory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree. Current unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-manager-utilization-management-sr-manager-ii-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e2bab313aafc045be812f52ed31fe05
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE MANAGER (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Friday, April 19, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Office Manager vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY This position is the third-level supervisory position, reporting directly to the Criminal Justice Administrator, and oversees a large group of clerical and supervisory staff (88 positions) assigned to various adult and juvenile functions at the Department's Field Offices and Justice Centers. This position directly supervises two Senior Office Supervisors (C/D) and provides supervisory training, recommends work performance goals, assigns work or special projects, provides guidance on personnel issues, and instruction regarding procedural changes and automation upgrades. The position regularly meets with Division Directors, deputized staff, and other supervisors/managers to discuss and formulate ways to implement the most efficient method of accomplishing business objectives. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate should have at least 5 years of supervisory experience and experience managing a large functioning unit. Supervision/Leadership: Successfully meets Division goals, objectives, and deadlines Takes personal responsibility for decisions and actions Continually monitors division activities to ensure they meet business objectives Displays strong analytical and problem-solving skills Coaches and inspires peers and subordinates to be results-oriented Experience with building partnerships through consensus, collaboration, and teamwork Effectively mediates conflict between subordinate staff members Provides operational direction to meet business objectives Ability to successfully coordinate, implement, and lead Department directed change Ability to hold employees accountable and manage performance Professional/Technical: Ability to develop internal operating procedures Detailed understanding of County personnel issues Excellent oral and written communication skills Excellent organization and planning skills Experienced and proficient in Microsoft Word, Excel, and PowerPoint Communication: Provide clear and detailed directions to staff Ability to competently discuss operational issues with external and internal customers Proven written communication skills that convey both substance and intent Skilled at communicating sensitive and confidential matters to staff Informs upper management of critical issues in a timely, concise, and thorough manner Exemplify professionalism in all matters of communication Problem Solving, Analysis, and Decision Making: Demonstrates sound judgment and decision-making Drafts and implements operating procedures Ability to use teams and collaborative strategies to solve problems and complete projects Analyze and support planning efforts for identifying future resource needs and business process improvements Collaboration, Teamwork, and Results Oriented: Establish goals and objectives that are aligned with department and/or County priorities Plan, coordinate, and implement projects to meet established timeframes Integrates changes smoothly Sets appropriate priorities and modifies them as needed Builds effective working relationships with internal and external stakeholders, staff, peers, and upper management Is responsive to requests for information and assistance Supports cross-training of employees and encourages career growth MINIMUM QUALIFICATIONS Click here for a more detailed classification specification for Office Manager. PHYSICAL REQUIREMENTS/MENTAL REQUIREMENTS Click here for a more detailed look at the Physical/Environmental Requirements. RECRUITMENT PROCESS: Human Resource Services screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) | Probation Department Human Resources will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Completion of a background investigation to the satisfaction of the County may be required for some assignments. Eligible List: Once all assessments have been completed, Probation Department Human Resources will establish an eligible list of candidates. C andidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy. ADDITIONAL INFORMATION SPECIAL QUALIFICATIONS PROBATION DEPARTMENT Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact P. Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/19/2024 11:59 PM Pacific
Apr 05, 2024
Full Time
CAREER DESCRIPTION OFFICE MANAGER (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Friday, April 19, 2024, at 11:59 P.M. (PST) . Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Office Manager vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY This position is the third-level supervisory position, reporting directly to the Criminal Justice Administrator, and oversees a large group of clerical and supervisory staff (88 positions) assigned to various adult and juvenile functions at the Department's Field Offices and Justice Centers. This position directly supervises two Senior Office Supervisors (C/D) and provides supervisory training, recommends work performance goals, assigns work or special projects, provides guidance on personnel issues, and instruction regarding procedural changes and automation upgrades. The position regularly meets with Division Directors, deputized staff, and other supervisors/managers to discuss and formulate ways to implement the most efficient method of accomplishing business objectives. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate should have at least 5 years of supervisory experience and experience managing a large functioning unit. Supervision/Leadership: Successfully meets Division goals, objectives, and deadlines Takes personal responsibility for decisions and actions Continually monitors division activities to ensure they meet business objectives Displays strong analytical and problem-solving skills Coaches and inspires peers and subordinates to be results-oriented Experience with building partnerships through consensus, collaboration, and teamwork Effectively mediates conflict between subordinate staff members Provides operational direction to meet business objectives Ability to successfully coordinate, implement, and lead Department directed change Ability to hold employees accountable and manage performance Professional/Technical: Ability to develop internal operating procedures Detailed understanding of County personnel issues Excellent oral and written communication skills Excellent organization and planning skills Experienced and proficient in Microsoft Word, Excel, and PowerPoint Communication: Provide clear and detailed directions to staff Ability to competently discuss operational issues with external and internal customers Proven written communication skills that convey both substance and intent Skilled at communicating sensitive and confidential matters to staff Informs upper management of critical issues in a timely, concise, and thorough manner Exemplify professionalism in all matters of communication Problem Solving, Analysis, and Decision Making: Demonstrates sound judgment and decision-making Drafts and implements operating procedures Ability to use teams and collaborative strategies to solve problems and complete projects Analyze and support planning efforts for identifying future resource needs and business process improvements Collaboration, Teamwork, and Results Oriented: Establish goals and objectives that are aligned with department and/or County priorities Plan, coordinate, and implement projects to meet established timeframes Integrates changes smoothly Sets appropriate priorities and modifies them as needed Builds effective working relationships with internal and external stakeholders, staff, peers, and upper management Is responsive to requests for information and assistance Supports cross-training of employees and encourages career growth MINIMUM QUALIFICATIONS Click here for a more detailed classification specification for Office Manager. PHYSICAL REQUIREMENTS/MENTAL REQUIREMENTS Click here for a more detailed look at the Physical/Environmental Requirements. RECRUITMENT PROCESS: Human Resource Services screens all application materials for minimum qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) | Probation Department Human Resources will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Completion of a background investigation to the satisfaction of the County may be required for some assignments. Eligible List: Once all assessments have been completed, Probation Department Human Resources will establish an eligible list of candidates. C andidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) to review the policy. ADDITIONAL INFORMATION SPECIAL QUALIFICATIONS PROBATION DEPARTMENT Positions within the County of Orange Probation Department will require an extensive background investigation including but not limited to, contacting current and/or previous employers, reference checks, criminal searches, verification of credentials, review of credit history, and review of all previous law enforcement applications and/or backgrounds. Any falsification of information or failure to meet the standards listed above will result in disqualification. Email Notification: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact P. Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/19/2024 11:59 PM Pacific
Orange County Sanitation District, CA
Orange, California, United States
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Purchasing and Contracts Manager. This position will function as an important member of the OC San's leadership team. In so doing, this person will provide leadership, vision, and guidance, to the Contracts, Purchasing, and Materials Management Division and other OC San staff in accordance with the OC San's Mission, Vision, Core Values, and Leadership Competencies. The Purchasing and Contracts Manager will demonstrate a high level of professionalism, administrative expertise, and initiative in establishing and maintaining efficient and effective departmental operations consistent with OC San's policies and procedures. The Purchasing and Contracts Manager will possess a thorough understanding of the principles and practices of the purchasing and contracts profession; and will be a strong leader with demonstrated proficiency in setting priorities, producing quality work, and meeting critical deadlines. Additional requirements for this position include excellent verbal and written communication skills, with the ability to synthesize technical materials and effectively communicate with all levels of the organization. Under administrative direction, the successful candidate will: Assume management responsibility for assigned services and activities of the Contracts, Purchasing and Materials Management Division including contracts administration, procurement of supplies, equipment, and services, and warehousing operations for a multi department-organization. Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; optimize organizational structure and staffing levels by monitoring effectiveness of work performed and reviewing business practices and performance metrics; recommend, within departmental policy, appropriate service and staffing levels. Plan, organize, assign, supervise, and review the work of assigned staff; select, trains, and motivate staff; provide policy and procedural guidance and interpretation; evaluate performance, work with employees on performance issues and training and development, and implement discipline and termination procedures. Oversee and participate in the development and administration of the division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments. Oversee the development and approval of Requests for Proposals, Invitation of Bids, contract stipulations, process specifications, bonds, and faithful performance warranties; ensure conformity and compliance with OC San policies, procedures, and service provision expectations; review and approve contracts, purchase orders, new procurement card issuances, blanket orders, work change orders and related documents and processes. Resolve issues related to maintenance/service, construction, and professional services contracts for procurements originating in all operating departments. Oversee and participate in the work of staff responsible for the preparation, review, negotiation, and approval of all OC San contracts for goods and services for public works and non-public works contracts; review and approve contract content including material, equipment, and service costs, performance requirements, and delivery schedules; negotiate with vendors; advise departments of contractual rights and obligations; coordinate all financial aspects; monitor progress; posts contract warranties; maintain records; resolve contract disagreements. Oversee the warehouse operation including the receipt, storage, inventory, tagging, and issuance of supplies, materials, and equipment for OC San; oversee the selling of surplus assets through the formal competitive bid process; administer auctioning services for rolling stock surplus; review and approve cycle count discrepancy reports; oversee salvage operations; oversee vending machine operations; oversee asset tracking and inventory optimization strategies. Oversee, track, and review certificates of insurance as they relate to contracts and purchasing; ensure appropriate levels, track expirations, and make determinations of acceptability. Ensure compliance with OC San Board policy and state law regarding delegation of authority for purchases and projects. Serve as the liaison for the Contracts, Purchasing, and Materials Management Division with other divisions, departments, and outside agencies; negotiate and resolve sensitive and controversial issues. Serve as staff on a variety of boards, commissions, and committees; prepare and present staff reports and other necessary correspondence; provide reports to OC San committees and the Board of Directors. Provide responsible staff assistance to the Department Director; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to contracts and purchasing programs, policies, and procedures as appropriate. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of purchasing, materials management, warehousing, and contracts. Respond to inquiries in a courteous manner; provide information within the area of assignment; and resolve complaints in an efficient and timely manner. Ensure OC San's safety and health programs are implemented and carried out in the assigned division(s). Perform duties as assigned. Qualifications & Requirements Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in business or public administration, contract law, or a related field. Eight (8) years of increasingly responsible work experience in contracts administration, purchasing, materials management, and warehousing, including two (2) years of progressively more responsible experience as project or technical lead or supervisory experience. Desirables: Professional certification(s) demonstrating advanced competency in contracts and/or purchasing management is highly desired. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 29, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $180,856.00 - $199,846.40/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employer Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. OC San offers an attractive benefits package that includes paid leave andholiday pay;group life, long and short-term disability, and executive disability insurance;group medical, dental, and vision insurancewith dependent coverage available; employee assistance program; a retirement plan through the Orange County Employees Retirement System (OCERS);deferred compensation plan options;an investment incentive plan;automobile allowance;and other optional benefits. OC San makes a generous contribution toward the cost of these benefits, which are subject to the OC San Board of Directors' periodic determination (usually annually), and are therefore subject to change. For more information, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Which of the following best describes the highest level of education you have completed? Some high school courses, but did not obtain a diploma or GED High school diploma, GED, or equivalent High school diploma, GED, or equivalent Some college courses, but did not complete an Associate's Degree Associates' Degree Bachelor's Degree Master's Degree or higher 03 Please indicate the major(s) you pursued as part of your education in the space provided (as noted on your diploma). If no degree, input N/A. 04 How many years of increasingly responsible work experience in contracts administration, purchasing, materials management, and warehousing do you possess? No experience One year but less than three years Five years but less than six years Six years but less than seven years Seven years but less than eight years Eight years or more 05 Describe in detail your work experience in the contracts administration, purchasing, materials management, and warehousing. Be specific about the duties you performed, your role, name of the employer and dates of employment. If no experience, input N/A. 06 Describe in detail your experience in contract administration (preparation, review, negotiation, and approval). Be specific about the duties you performed and your role. If no experience, input N/A. 07 Describe in detail your experience in purchasing (Purchase Orders, Bids, Request for Proposals, Request for Qualifications, Co-operative Purchases, Sole Sources). Be specific about the duties you performed and your role. If no experience, input N/A. 08 Describe in detail your experience in warehouse operations for a multi department organization? Be specific about the duties you performed and your role. If no experience, input N/A. 09 How many years of technical lead or supervisory experience do you possess? No experience One year but less than two years Two years but less than three years Three years but less than four years Four years or more 10 Describe your technical lead or supervisory experience. Be specific about your role, the duties you performed, and number of employees supervised. 11 Do you have a professional certification(s) demonstrating advanced competency in contracts and/or purchasing management? Yes No 12 If you answered yes to the previous question, please list your valid licenses and certifications that are relevant to this position. If none, input N/A. 13 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/29/2024 5:00 PM Pacific
Apr 05, 2024
Full Time
Description What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Purchasing and Contracts Manager. This position will function as an important member of the OC San's leadership team. In so doing, this person will provide leadership, vision, and guidance, to the Contracts, Purchasing, and Materials Management Division and other OC San staff in accordance with the OC San's Mission, Vision, Core Values, and Leadership Competencies. The Purchasing and Contracts Manager will demonstrate a high level of professionalism, administrative expertise, and initiative in establishing and maintaining efficient and effective departmental operations consistent with OC San's policies and procedures. The Purchasing and Contracts Manager will possess a thorough understanding of the principles and practices of the purchasing and contracts profession; and will be a strong leader with demonstrated proficiency in setting priorities, producing quality work, and meeting critical deadlines. Additional requirements for this position include excellent verbal and written communication skills, with the ability to synthesize technical materials and effectively communicate with all levels of the organization. Under administrative direction, the successful candidate will: Assume management responsibility for assigned services and activities of the Contracts, Purchasing and Materials Management Division including contracts administration, procurement of supplies, equipment, and services, and warehousing operations for a multi department-organization. Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; optimize organizational structure and staffing levels by monitoring effectiveness of work performed and reviewing business practices and performance metrics; recommend, within departmental policy, appropriate service and staffing levels. Plan, organize, assign, supervise, and review the work of assigned staff; select, trains, and motivate staff; provide policy and procedural guidance and interpretation; evaluate performance, work with employees on performance issues and training and development, and implement discipline and termination procedures. Oversee and participate in the development and administration of the division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments. Oversee the development and approval of Requests for Proposals, Invitation of Bids, contract stipulations, process specifications, bonds, and faithful performance warranties; ensure conformity and compliance with OC San policies, procedures, and service provision expectations; review and approve contracts, purchase orders, new procurement card issuances, blanket orders, work change orders and related documents and processes. Resolve issues related to maintenance/service, construction, and professional services contracts for procurements originating in all operating departments. Oversee and participate in the work of staff responsible for the preparation, review, negotiation, and approval of all OC San contracts for goods and services for public works and non-public works contracts; review and approve contract content including material, equipment, and service costs, performance requirements, and delivery schedules; negotiate with vendors; advise departments of contractual rights and obligations; coordinate all financial aspects; monitor progress; posts contract warranties; maintain records; resolve contract disagreements. Oversee the warehouse operation including the receipt, storage, inventory, tagging, and issuance of supplies, materials, and equipment for OC San; oversee the selling of surplus assets through the formal competitive bid process; administer auctioning services for rolling stock surplus; review and approve cycle count discrepancy reports; oversee salvage operations; oversee vending machine operations; oversee asset tracking and inventory optimization strategies. Oversee, track, and review certificates of insurance as they relate to contracts and purchasing; ensure appropriate levels, track expirations, and make determinations of acceptability. Ensure compliance with OC San Board policy and state law regarding delegation of authority for purchases and projects. Serve as the liaison for the Contracts, Purchasing, and Materials Management Division with other divisions, departments, and outside agencies; negotiate and resolve sensitive and controversial issues. Serve as staff on a variety of boards, commissions, and committees; prepare and present staff reports and other necessary correspondence; provide reports to OC San committees and the Board of Directors. Provide responsible staff assistance to the Department Director; conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to contracts and purchasing programs, policies, and procedures as appropriate. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of purchasing, materials management, warehousing, and contracts. Respond to inquiries in a courteous manner; provide information within the area of assignment; and resolve complaints in an efficient and timely manner. Ensure OC San's safety and health programs are implemented and carried out in the assigned division(s). Perform duties as assigned. Qualifications & Requirements Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in business or public administration, contract law, or a related field. Eight (8) years of increasingly responsible work experience in contracts administration, purchasing, materials management, and warehousing, including two (2) years of progressively more responsible experience as project or technical lead or supervisory experience. Desirables: Professional certification(s) demonstrating advanced competency in contracts and/or purchasing management is highly desired. Recruitment & Selection Process Vacancies: 1 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Monday, April 29, 2024, 5:00 P.M. (or until a sufficient number of qualified applications have been received) Hiring Salary Range: $180,856.00 - $199,846.40/Year (starting salary will be within this range based upon qualifications) Supplemental Information Physical Demands Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Environmental Elements Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employer Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. OC San offers an attractive benefits package that includes paid leave andholiday pay;group life, long and short-term disability, and executive disability insurance;group medical, dental, and vision insurancewith dependent coverage available; employee assistance program; a retirement plan through the Orange County Employees Retirement System (OCERS);deferred compensation plan options;an investment incentive plan;automobile allowance;and other optional benefits. OC San makes a generous contribution toward the cost of these benefits, which are subject to the OC San Board of Directors' periodic determination (usually annually), and are therefore subject to change. For more information, visit our website at https://www.ocsan.gov/about-us/jobs/employee-benefits https://www.ocsan.gov/about-us/jobs/employee-benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Which of the following best describes the highest level of education you have completed? Some high school courses, but did not obtain a diploma or GED High school diploma, GED, or equivalent High school diploma, GED, or equivalent Some college courses, but did not complete an Associate's Degree Associates' Degree Bachelor's Degree Master's Degree or higher 03 Please indicate the major(s) you pursued as part of your education in the space provided (as noted on your diploma). If no degree, input N/A. 04 How many years of increasingly responsible work experience in contracts administration, purchasing, materials management, and warehousing do you possess? No experience One year but less than three years Five years but less than six years Six years but less than seven years Seven years but less than eight years Eight years or more 05 Describe in detail your work experience in the contracts administration, purchasing, materials management, and warehousing. Be specific about the duties you performed, your role, name of the employer and dates of employment. If no experience, input N/A. 06 Describe in detail your experience in contract administration (preparation, review, negotiation, and approval). Be specific about the duties you performed and your role. If no experience, input N/A. 07 Describe in detail your experience in purchasing (Purchase Orders, Bids, Request for Proposals, Request for Qualifications, Co-operative Purchases, Sole Sources). Be specific about the duties you performed and your role. If no experience, input N/A. 08 Describe in detail your experience in warehouse operations for a multi department organization? Be specific about the duties you performed and your role. If no experience, input N/A. 09 How many years of technical lead or supervisory experience do you possess? No experience One year but less than two years Two years but less than three years Three years but less than four years Four years or more 10 Describe your technical lead or supervisory experience. Be specific about your role, the duties you performed, and number of employees supervised. 11 Do you have a professional certification(s) demonstrating advanced competency in contracts and/or purchasing management? Yes No 12 If you answered yes to the previous question, please list your valid licenses and certifications that are relevant to this position. If none, input N/A. 13 All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: 4/29/2024 5:00 PM Pacific
Social Worker (Care Manager) (MSSP) CalOptima CalOptima Health is seeking a highly motivated an experienced Social Worker (Care Manager) (MSSP) to join our team. This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Position Information: Department: MSSP Salary Grade: J - $65,000 - $106,106 Work Arrangement: Community Worker **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Care Management Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. 25% - Support Services Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/social-worker-care-manager-mssp-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-67b0f6099e1f6b49a7d8b6206395c0e6
Apr 04, 2024
Social Worker (Care Manager) (MSSP) CalOptima CalOptima Health is seeking a highly motivated an experienced Social Worker (Care Manager) (MSSP) to join our team. This Social Worker (Care Manager) will assess prospective members for the various programs available. The incumbent will be responsible for developing, implementing, monitoring, modifying and documenting care plans. The incumbent will accept referrals for case management and will make recommendations for the appropriate level of care and measures needed to successfully manage care. Position Information: Department: MSSP Salary Grade: J - $65,000 - $106,106 Work Arrangement: Community Worker **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Care Management Collaborates with an interdisciplinary team to identify and work toward timely resolution of issues related to psychosocial needs, including assistance with financial issues, transportation and community support services. Assists in the coordination of the member's identified psychosocial needs, utilizing community resources and support when appropriate. Works with external utilization management personnel and the community in identifying members who could benefit from case management services and to actualize service plans. Provides social work consultation and education to members and their families and acts as an advocate as needed. Analyzes assessments to identify individual needs and resources that are most appropriate to meet the member's needs. Monitors all services provided to members and ensures necessary and available resources are being utilized. Evaluates and anticipates members' needs, provides support, and maintains a role as the members' liaison while forecasting independence and decision-making on their part. Provides referrals based on the members' assessed needs. Partners and communicates with the members, family members, significant other(s), physicians and other health care providers to accomplish goals identified on the care plan. Participates in proactive identification of members appropriate care management. Initiates appropriate follow-up care and develops individual care management service/care plans incorporating assessment, education, resource planning and coordination of services of those patients accepted for case management. Accepts referrals for case management and serves as CalOptima Health's liaison to community agencies, organizations and State of California personnel. Maintains documentation of case management plans/interventions and statistics required to demonstrate the impact of case management or quality, cost effective care. Initiates case conferences as needed. 25% - Support Services Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work required. 2 years of experience working with the gerontology population required. Experience with behavioral health, health facility, health plans, counseling, case management, home health or hospice required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 50% of the time or more. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/social-worker-care-manager-mssp-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-67b0f6099e1f6b49a7d8b6206395c0e6
Program Specialist (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Specialist (Case Management) to join our team. The Program Specialist (Case Management) will support various projects and initiatives, as well as assist in the coordination of key strategies to effectively enhance the delivery of Case Management (CM) services. The incumbent will participate in and support CM meetings, activities and projects focused on implementing targeted quality initiatives designed to improve access to care, awareness and understanding of CM services. Position Information: Department: Case Management Salary Grade: E - $48,000 - $72,292 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Reviews, monitors and tracks quality performance data related to, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS), key performance indicators, regulatory reports and member and provider experience and access to care against internal and external benchmarks to identify performance gaps and identify opportunities for improvement in a timely manner. Assists with creating and updating project plans, develops and maintains process flows, maintains project related materials (e.g., action plans, intervention logs, tracking and trending) and completes other project related tasks as needed. Creates, develops and edits member and provider communication pieces. Tracks and maintains compliance related needs, including but not limited to training requirements. Attends and supports cross-functional quality improvement work teams responsible for the identifying, implementing and evaluating CM quality improvement projects, activities and reports. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with updating policies and procedures, desktop procedures and accompanying training materials as needed. Conducts comprehensive research on CM topics, interventions and best practices. Creates audit tools and tracking for CM department needs and focuses. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in a managed care organization required, preferably in case management related departments. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 5% of the time required. Preferred Qualifications: Bachelor's degree in public health, health policy, health care, public administration or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-specialist-case-management-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9d2ec567d19af944a21433e030a53c76
Apr 04, 2024
Program Specialist (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Specialist (Case Management) to join our team. The Program Specialist (Case Management) will support various projects and initiatives, as well as assist in the coordination of key strategies to effectively enhance the delivery of Case Management (CM) services. The incumbent will participate in and support CM meetings, activities and projects focused on implementing targeted quality initiatives designed to improve access to care, awareness and understanding of CM services. Position Information: Department: Case Management Salary Grade: E - $48,000 - $72,292 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Reviews, monitors and tracks quality performance data related to, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS), key performance indicators, regulatory reports and member and provider experience and access to care against internal and external benchmarks to identify performance gaps and identify opportunities for improvement in a timely manner. Assists with creating and updating project plans, develops and maintains process flows, maintains project related materials (e.g., action plans, intervention logs, tracking and trending) and completes other project related tasks as needed. Creates, develops and edits member and provider communication pieces. Tracks and maintains compliance related needs, including but not limited to training requirements. Attends and supports cross-functional quality improvement work teams responsible for the identifying, implementing and evaluating CM quality improvement projects, activities and reports. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with updating policies and procedures, desktop procedures and accompanying training materials as needed. Conducts comprehensive research on CM topics, interventions and best practices. Creates audit tools and tracking for CM department needs and focuses. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in a managed care organization required, preferably in case management related departments. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 5% of the time required. Preferred Qualifications: Bachelor's degree in public health, health policy, health care, public administration or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-specialist-case-management-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-9d2ec567d19af944a21433e030a53c76
Program Manager (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Behavioral Health) to join our team. The Program Manager (PM) plays a vital role in the program design, development and implementation of behavioral health (BH) related programs and initiatives. The incumbent works under the general direction of the Manager, Behavioral Health in collaboration with other Behavioral Health Integration (BHI) department leadership to design, implement and evaluate BH programs and initiatives. The incumbent will be responsible for the overall direction, coordination, implementation, execution, control and completion of tasks supporting new program development. Position Information: Department: Behavioral Health Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists and/or leads program development activities for various BH programs and initiatives. Assists with and/or leads in creating project plans, developing and maintaining process flows, maintaining project related materials (ex. action plans, intervention logs, tracking and trending) and other project related tasks as necessary. Assists with the development of quality and programs dashboards related to BH department performance and management of projects related to BH and Quality. Assists management in the development of specifications and/or scope of work for requests for proposals (RFP), requests for quotes (RFQ) or requests for inquiries (RFI) to support new program development. Reviews literature and other educational media for advancements and research in the health care field. Develops and/or oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies technological tools to enhance and support existing or new program development. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with the department analyst in the development of outcome reports for programs supported by the department. Coordinates with external stakeholders related to projects and/or programs. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in behavioral health, business administration or related field required. 3 years of health care related work experience (e.g., BH benefit management, program implementation, project management) required. 3 years of progressive program/process management and implementation related experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health administration or related field. Project Management Professional (PMP) certification. Experience in BH field. Experience in a government or public environment. Experience in new program development for vulnerable populations, including strategic planning for a start-up program and implementing the program. Experience in developing sound and responsible business plans and financial models. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-behavioral-health-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e2e28cbf89090a489f4f47edb3d23ca5
Apr 04, 2024
Program Manager (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Behavioral Health) to join our team. The Program Manager (PM) plays a vital role in the program design, development and implementation of behavioral health (BH) related programs and initiatives. The incumbent works under the general direction of the Manager, Behavioral Health in collaboration with other Behavioral Health Integration (BHI) department leadership to design, implement and evaluate BH programs and initiatives. The incumbent will be responsible for the overall direction, coordination, implementation, execution, control and completion of tasks supporting new program development. Position Information: Department: Behavioral Health Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists and/or leads program development activities for various BH programs and initiatives. Assists with and/or leads in creating project plans, developing and maintaining process flows, maintaining project related materials (ex. action plans, intervention logs, tracking and trending) and other project related tasks as necessary. Assists with the development of quality and programs dashboards related to BH department performance and management of projects related to BH and Quality. Assists management in the development of specifications and/or scope of work for requests for proposals (RFP), requests for quotes (RFQ) or requests for inquiries (RFI) to support new program development. Reviews literature and other educational media for advancements and research in the health care field. Develops and/or oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies technological tools to enhance and support existing or new program development. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with the department analyst in the development of outcome reports for programs supported by the department. Coordinates with external stakeholders related to projects and/or programs. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in behavioral health, business administration or related field required. 3 years of health care related work experience (e.g., BH benefit management, program implementation, project management) required. 3 years of progressive program/process management and implementation related experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health administration or related field. Project Management Professional (PMP) certification. Experience in BH field. Experience in a government or public environment. Experience in new program development for vulnerable populations, including strategic planning for a start-up program and implementing the program. Experience in developing sound and responsible business plans and financial models. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-behavioral-health-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e2e28cbf89090a489f4f47edb3d23ca5
QI Nurse Specialist, Potential Quality Issue (PQI) (RN) CalOptima CalOptima Health is seeking a highly motivated an experienced QI Nurse Specialist, Potential Quality Issue (PQI) (RN) to join our team. The QI Nurse Specialist, Potential Quality Issue (PQI) is responsible for participating in handling the organization's quality of care grievance review process including investigation of all quality reviews for potential quality of care concerns. The incumbent will be involved with the collection of appropriate data and closing cases by preparing and submitting the cases to the appropriate physician reviewer and committees for closure. The incumbent ensures grievances/complaints and PQIs are processed in accordance with regulations, compliance standards and policies and procedures. Position Information: Department: Quality Improvement Salary Grade: M - $85,000 - $141,086 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Ensures integrity of departmental database by thorough, timely and accurate entry of cases. Participates in departmental meetings, trainings and audits as requested. Assists with the intake of cases in the department. Reviews productivity and timeliness for quality of care grievances and PQIs through the use of reports. Performs investigations of unusual occurrences/events from sources (providers, staff, hotline, etc.) and assesses the criticality of events. Maintains and supports a culture of compliance, ethics and integrity. Maintains knowledge of policies and procedures and performs in accordance with applicable regulatory requirements, external laws and accreditation standards as they relate to business and clinical risk management. Performs clinical assessments of member complaints and intervenes as needed for urgent clinical issues. Develops a thorough clinical review and written report for cases referred for PQI investigations. 15% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in nursing or health services required. 5 years of experience in patient care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 5% of the time. Preferred Qualifications: Certification in Case Management (CCM) or Certified Professional in Healthcare Quality (CPHQ). 2 years of experience in a managed care setting. Project management skills. Required Licensure / Certifications: Current unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/qi-nurse-specialist-potential-quality-issue-pqi-rn-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe1b67048e240c4bb123675383e053d3
Apr 04, 2024
QI Nurse Specialist, Potential Quality Issue (PQI) (RN) CalOptima CalOptima Health is seeking a highly motivated an experienced QI Nurse Specialist, Potential Quality Issue (PQI) (RN) to join our team. The QI Nurse Specialist, Potential Quality Issue (PQI) is responsible for participating in handling the organization's quality of care grievance review process including investigation of all quality reviews for potential quality of care concerns. The incumbent will be involved with the collection of appropriate data and closing cases by preparing and submitting the cases to the appropriate physician reviewer and committees for closure. The incumbent ensures grievances/complaints and PQIs are processed in accordance with regulations, compliance standards and policies and procedures. Position Information: Department: Quality Improvement Salary Grade: M - $85,000 - $141,086 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Ensures integrity of departmental database by thorough, timely and accurate entry of cases. Participates in departmental meetings, trainings and audits as requested. Assists with the intake of cases in the department. Reviews productivity and timeliness for quality of care grievances and PQIs through the use of reports. Performs investigations of unusual occurrences/events from sources (providers, staff, hotline, etc.) and assesses the criticality of events. Maintains and supports a culture of compliance, ethics and integrity. Maintains knowledge of policies and procedures and performs in accordance with applicable regulatory requirements, external laws and accreditation standards as they relate to business and clinical risk management. Performs clinical assessments of member complaints and intervenes as needed for urgent clinical issues. Develops a thorough clinical review and written report for cases referred for PQI investigations. 15% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in nursing or health services required. 5 years of experience in patient care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 5% of the time. Preferred Qualifications: Certification in Case Management (CCM) or Certified Professional in Healthcare Quality (CPHQ). 2 years of experience in a managed care setting. Project management skills. Required Licensure / Certifications: Current unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/qi-nurse-specialist-potential-quality-issue-pqi-rn-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe1b67048e240c4bb123675383e053d3
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Program Manager (Clinical Strategic Programs) (Full Telework) Job Description Department(s): Medical Management Reports to: Sr Manager I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the general direction of the Sr Manager I, the Program Manager (Clinical Strategic Programs) will collaborate and coordinate with leadership to design, implement and evaluate programs for the areas assigned by the Chief Medical Officer (CMO) or management. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of new clinical programs. The incumbent will monitor cross functional clinical projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. The incumbent will also support CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports with program design, development and implementation of clinical strategic programs. Leads program development activities for various clinical programs, including innovation pilots. Assists management in the development of specifications and scope of work for Request for Proposal (RFP), Request for Quotes (RFQ) or Request for Inquiry (RFI) to support new clinical program development. Reviews evidence-based literature and other educational media for advancements and research in the health care field. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies clinical team to develop user requirements of technological tools to enhance and improve the efficiency of existing or new clinical programs. Collaborates with other department analysts in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment, identifies issues that may impact CalOptima Health's clinical programs. Reviews and helps update policies and procedures and ensures knowledge related to assigned programs and projects. Works with all CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience in developing sound and responsible business plans and financial models required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Work independently and as an effective member of a team Master's degree in Health Administration or related field. Lean Six Sigma Green Belt. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4494 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c27b88b6f9947f4aad8b0a8a2aa6e450
Apr 03, 2024
Full Time
Program Manager (Clinical Strategic Programs) (Full Telework) Job Description Department(s): Medical Management Reports to: Sr Manager I FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday, January 16, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. **This position is eligible for full telework in California.** About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position Under the general direction of the Sr Manager I, the Program Manager (Clinical Strategic Programs) will collaborate and coordinate with leadership to design, implement and evaluate programs for the areas assigned by the Chief Medical Officer (CMO) or management. The incumbent will lead, coordinate, monitor and complete tasks supporting the development of new clinical programs. The incumbent will monitor cross functional clinical projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. The incumbent will also support CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports with program design, development and implementation of clinical strategic programs. Leads program development activities for various clinical programs, including innovation pilots. Assists management in the development of specifications and scope of work for Request for Proposal (RFP), Request for Quotes (RFQ) or Request for Inquiry (RFI) to support new clinical program development. Reviews evidence-based literature and other educational media for advancements and research in the health care field. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Identifies clinical team to develop user requirements of technological tools to enhance and improve the efficiency of existing or new clinical programs. Collaborates with other department analysts in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment, identifies issues that may impact CalOptima Health's clinical programs. Reviews and helps update policies and procedures and ensures knowledge related to assigned programs and projects. Works with all CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience in developing sound and responsible business plans and financial models required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Work independently and as an effective member of a team Master's degree in Health Administration or related field. Lean Six Sigma Green Belt. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4494 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c27b88b6f9947f4aad8b0a8a2aa6e450
Scheduler, PACE Clinic (Administrative Assistant) CalOptima CalOptima Health is seeking a highly motivated an experienced Scheduler, PACE Clinic (Administrative Assistant) to join our team. The Administrative Assistant (PACE Clinic-Scheduler) will assist PACE operations by providing key clerical and administrative support. The incumbent will be assigned to projects that involve some specialized background or knowledge relevant to the assignment. The incumbent will often communicate with participants, family, caregivers, other departments and external stakeholders. Position Information: Department: PACE Salary Grade: D - $44,000 - $67,628 Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains and supports current Quality Initiatives related to specialty care services. Provides reception relief according to business needs. Arranges transportation services with participants, family, caregivers and contracted transportation vendors. Schedules specialty appointments with providers on behalf of participants. Maintains communication with participants and/or families regarding specialty services. 15% - Administrative Support- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Coordinates work with other administrative staff within the PACE center. Maintains confidential and sensitive information and files regarding participants, policy and personnel with appropriate follow-up. Coordinates specialty appointments and services in collaboration with the clinical team. Reports any pertinent information to the clinical team and Interdisciplinary Team (IDT) to facilitate completion of specialty appointments. Documents interactions into medical records as per current workflows. 5% - Completes other projects and duties as assigned Minimum Qualifications: High School diploma or equivalent required. 1 year of experience working in a clinical setting. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: An Associate degree. 1 year of health care experience. Bilingual in one of the CalOptima Health's threshold languages (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese). Required Licensure / Certifications: CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 26 to 50 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/scheduler-pace-clinic-administrative-assistant-pace-garden-grove-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-19d9faa2517bfb479db9a36fa5b686a2
Apr 02, 2024
Full Time
Scheduler, PACE Clinic (Administrative Assistant) CalOptima CalOptima Health is seeking a highly motivated an experienced Scheduler, PACE Clinic (Administrative Assistant) to join our team. The Administrative Assistant (PACE Clinic-Scheduler) will assist PACE operations by providing key clerical and administrative support. The incumbent will be assigned to projects that involve some specialized background or knowledge relevant to the assignment. The incumbent will often communicate with participants, family, caregivers, other departments and external stakeholders. Position Information: Department: PACE Salary Grade: D - $44,000 - $67,628 Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support- Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains and supports current Quality Initiatives related to specialty care services. Provides reception relief according to business needs. Arranges transportation services with participants, family, caregivers and contracted transportation vendors. Schedules specialty appointments with providers on behalf of participants. Maintains communication with participants and/or families regarding specialty services. 15% - Administrative Support- Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Coordinates work with other administrative staff within the PACE center. Maintains confidential and sensitive information and files regarding participants, policy and personnel with appropriate follow-up. Coordinates specialty appointments and services in collaboration with the clinical team. Reports any pertinent information to the clinical team and Interdisciplinary Team (IDT) to facilitate completion of specialty appointments. Documents interactions into medical records as per current workflows. 5% - Completes other projects and duties as assigned Minimum Qualifications: High School diploma or equivalent required. 1 year of experience working in a clinical setting. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: An Associate degree. 1 year of health care experience. Bilingual in one of the CalOptima Health's threshold languages (Spanish, Vietnamese, Arabic, Farsi, Korean, Chinese). Required Licensure / Certifications: CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 26 to 50 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/scheduler-pace-clinic-administrative-assistant-pace-garden-grove-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-19d9faa2517bfb479db9a36fa5b686a2
Training Program Coordinator (Grievance and Appeals) CalOptima CalOptima Health is seeking a highly motivated an experienced Training Program Coordinator (Grievance and Appeals) to join our team. The Training Program Coordinator will provide grievance and appeals specialized tasks relevant to an assigned programs and projects. The incumbent will design, develop and effectively deliver a training program for Grievance & Appeals (GARS) staff. The incumbent will be responsible for auditing grievance and appeal activity performed with the GARS department following regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. The incumbent will review quality assurance results and provide member and provider grievance and appeals training based on internal and external audit results. The incumbent will provide general trend information to management. The incumbent will provide assistance to the Office of Compliance department with internal audits and Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) or Department of Managed Health Care (DMHC) audits, as well as research and distribute updates based on regulatory guidelines. The incumbent will have specialized background or knowledge regarding grievance, appeals, provider dispute resolution, authorization rules, claims processing and division of financial responsibility and regulatory guidelines relevant to grievance and appeals. The incumbent will often work independently, performing research and administrative duties. The incumbent will exercise discretion and judgment and may coordinate a function and the work of others within the program/project. Position Information: Department: Grievance & Appeals Salary Grade: H - $59,000 - $89,782 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Develops and maintains a comprehensive training program and conducts new hire training. Conducts training audits using CalOptima Health approved tools that are consistent with all regulatory, contractual and accrediting standards and requirements. Analyzes and reviews case files to determine if the appropriate case classified was utilized based on regulatory guidelines. Develops reporting and trending for management. Analyzes and reviews case files to determine if cases were resolved within the required regulatory timeframe. Analyzes and reviews case files to determine if the case was handled appropriately based on regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. Analyzes and reviews grievance and appeal resolution letter(s) to determine if all member or provider complaints were identified and resolved appropriately. Analyzes and reviews grievance and appeal letters to ensure appeal language is appropriate to each line of business and complaint type was accurately utilized. Audits all decisions that have been overturned to determine if they have been effectuated timely and accurately. Conducts oversight of the day-to-day grievance & appeals processes for new hires. Conducts training on changes to workflow(s) based on departmental updates and based on errors identified during internal and external audits. Determines on-going training needs as well as identify cross-training opportunities. Provides feedback (report card) to new staff on opportunities for improvement. Compiles, summarizes and provides recommendations for improvement based on audit results to the upper management. Works closely with management to identify any training, system or workflow opportunities related to member grievance and appeals and provider grievances, disputes and appeals. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops, updates and maintains desktop level procedures. Serves as a liaison between GARS, Office of Compliance and Regulatory Affairs for regulatory updates, provides updates during weekly/monthly meetings and conducts trainings on the changes as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of health care management experience, preferably in managed care environment in related area of responsibility (i.e., customer service, member grievances and appeals and/or provider grievances and appeals) required. HMO, Medicare, Medi-Cal/Medicaid and health services experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree. Experience in training in a managed care environment. Experience in development and presentation of training tools and materials. Medicare and Medi-Cal customer service and claims experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/training-program-coordinator-grievance-and-appeals-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-45f04455a780ae4ebb54276cedcee63c
Apr 02, 2024
Full Time
Training Program Coordinator (Grievance and Appeals) CalOptima CalOptima Health is seeking a highly motivated an experienced Training Program Coordinator (Grievance and Appeals) to join our team. The Training Program Coordinator will provide grievance and appeals specialized tasks relevant to an assigned programs and projects. The incumbent will design, develop and effectively deliver a training program for Grievance & Appeals (GARS) staff. The incumbent will be responsible for auditing grievance and appeal activity performed with the GARS department following regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. The incumbent will review quality assurance results and provide member and provider grievance and appeals training based on internal and external audit results. The incumbent will provide general trend information to management. The incumbent will provide assistance to the Office of Compliance department with internal audits and Centers for Medicare & Medicaid Services (CMS), Department of Health Care Services (DHCS) or Department of Managed Health Care (DMHC) audits, as well as research and distribute updates based on regulatory guidelines. The incumbent will have specialized background or knowledge regarding grievance, appeals, provider dispute resolution, authorization rules, claims processing and division of financial responsibility and regulatory guidelines relevant to grievance and appeals. The incumbent will often work independently, performing research and administrative duties. The incumbent will exercise discretion and judgment and may coordinate a function and the work of others within the program/project. Position Information: Department: Grievance & Appeals Salary Grade: H - $59,000 - $89,782 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Develops and maintains a comprehensive training program and conducts new hire training. Conducts training audits using CalOptima Health approved tools that are consistent with all regulatory, contractual and accrediting standards and requirements. Analyzes and reviews case files to determine if the appropriate case classified was utilized based on regulatory guidelines. Develops reporting and trending for management. Analyzes and reviews case files to determine if cases were resolved within the required regulatory timeframe. Analyzes and reviews case files to determine if the case was handled appropriately based on regulatory and internal guidelines in conjunction with CalOptima Health policies and procedures. Analyzes and reviews grievance and appeal resolution letter(s) to determine if all member or provider complaints were identified and resolved appropriately. Analyzes and reviews grievance and appeal letters to ensure appeal language is appropriate to each line of business and complaint type was accurately utilized. Audits all decisions that have been overturned to determine if they have been effectuated timely and accurately. Conducts oversight of the day-to-day grievance & appeals processes for new hires. Conducts training on changes to workflow(s) based on departmental updates and based on errors identified during internal and external audits. Determines on-going training needs as well as identify cross-training opportunities. Provides feedback (report card) to new staff on opportunities for improvement. Compiles, summarizes and provides recommendations for improvement based on audit results to the upper management. Works closely with management to identify any training, system or workflow opportunities related to member grievance and appeals and provider grievances, disputes and appeals. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops, updates and maintains desktop level procedures. Serves as a liaison between GARS, Office of Compliance and Regulatory Affairs for regulatory updates, provides updates during weekly/monthly meetings and conducts trainings on the changes as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of health care management experience, preferably in managed care environment in related area of responsibility (i.e., customer service, member grievances and appeals and/or provider grievances and appeals) required. HMO, Medicare, Medi-Cal/Medicaid and health services experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree. Experience in training in a managed care environment. Experience in development and presentation of training tools and materials. Medicare and Medi-Cal customer service and claims experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/training-program-coordinator-grievance-and-appeals-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-45f04455a780ae4ebb54276cedcee63c
Sr. Data Analyst (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Data Analyst (Case Management) to join our team. The Data Analyst Sr will provide advanced technical expertise in the development, design and maintenance of reports and databases to support the business requirements of the Case Management (CM) department. The incumbent will continually improve data acquisition and reporting methods and periodically review the databases to support case management processes and compliance, including daily operational information, regulatory reporting and audit reporting requirements. The incumbent will identify trends and needs to support processes and compliance within CM. The incumbent will serve as the main point of contact for assisting with the development of internal systems and reports to ensure accurate entry of data and reporting to all internal and external departments, health networks and the California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS). Position Information: Department: Case Management Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Data Support Leads in the design, development and maintenance of databases to support business requirements. Participates in the improvement and continued development of databases, including Information Technology Services (ITS) project request for CM system/project testing and implementation tasks. Designs complex reports from the data warehouse as needed and ensures data integrity. Creates and reviews regulatory and operational reports, including ad hoc requests, by collecting, conducting complex data analyses and summarizing information and trends to address CM processes and compliance. Ensures data is accurate and compliant with regulatory requirements by documenting process workflows, policies and procedures. Assists in CMS/DHCS audit pulls and data requests to provide oversight of data integrity, interprets sample requirements and prepares CMS/DHCS audit universe datasets. Monitors and reports on changes affecting CalOptima Health and health networks. Works with CM training staff and policy writers to resolve any issues with data discrepancies and processes. Serves as the subject matter expert and primary point of contact for data requests, assigns requests to other Data Analysts and monitors timeliness and outcomes. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Creates graphs and PowerPoints to share data in committee meetings, joint operation meetings and other meetings as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience working in data analytics with a health care background required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience with a medical group, hospital or health plan setting. Experience with managed health care programs. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-data-analyst-case-management-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3b376509b9feb64183f209720fca57d1
Apr 02, 2024
Sr. Data Analyst (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Data Analyst (Case Management) to join our team. The Data Analyst Sr will provide advanced technical expertise in the development, design and maintenance of reports and databases to support the business requirements of the Case Management (CM) department. The incumbent will continually improve data acquisition and reporting methods and periodically review the databases to support case management processes and compliance, including daily operational information, regulatory reporting and audit reporting requirements. The incumbent will identify trends and needs to support processes and compliance within CM. The incumbent will serve as the main point of contact for assisting with the development of internal systems and reports to ensure accurate entry of data and reporting to all internal and external departments, health networks and the California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS). Position Information: Department: Case Management Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Data Support Leads in the design, development and maintenance of databases to support business requirements. Participates in the improvement and continued development of databases, including Information Technology Services (ITS) project request for CM system/project testing and implementation tasks. Designs complex reports from the data warehouse as needed and ensures data integrity. Creates and reviews regulatory and operational reports, including ad hoc requests, by collecting, conducting complex data analyses and summarizing information and trends to address CM processes and compliance. Ensures data is accurate and compliant with regulatory requirements by documenting process workflows, policies and procedures. Assists in CMS/DHCS audit pulls and data requests to provide oversight of data integrity, interprets sample requirements and prepares CMS/DHCS audit universe datasets. Monitors and reports on changes affecting CalOptima Health and health networks. Works with CM training staff and policy writers to resolve any issues with data discrepancies and processes. Serves as the subject matter expert and primary point of contact for data requests, assigns requests to other Data Analysts and monitors timeliness and outcomes. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Creates graphs and PowerPoints to share data in committee meetings, joint operation meetings and other meetings as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience working in data analytics with a health care background required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience with a medical group, hospital or health plan setting. Experience with managed health care programs. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-data-analyst-case-management-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3b376509b9feb64183f209720fca57d1
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
Apr 02, 2024
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
Program Specialist Sr CalOptima CalOptima Health is seeking a highly motivated an experienced Program Specialist Sr to join our team. The Program Specialist Sr (Medi-Cal and CalAIM) will be responsible for supporting various projects related to Medi-Cal and the Department of Health Care Services (DHCS) California Advancing and Innovating Medi-Cal (CalAIM) initiatives and assist in daily operations of services. The incumbent will plan, analyze, research and coordinate Medi-Cal and CalAIM projects. The incumbent will support the Medi-Cal and CalAIM department in implementing projects and/or new programs, including coordinating regulatory reporting and ongoing maintenance of operations of assigned programs. Position Information: Department: Medi-Cal & CalAIM Salary Grade: I - $61,000 - $99,110 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates and provides support to cross-functional teams responsible for the implementing, monitoring and evaluating various Medi-Cal and CalAIM projects, activities and reports. Assists with planning and monitoring the development and implementation of new Medi-Cal and CalAIM initiatives/pilots or modifying existing policies, processes and procedures. Supports program development and evaluation of Medi-Cal and CalAIM projects and reports. Analyzes and communicates the operational impacts of applicable statutory, regulatory and contractual requirements for compliance. Identifies and analyzes potential barriers for Medi-Cal and CalAIM projects and reports. Coordinates with necessary internal and external stakeholders to address potential barriers and identify opportunities for improvement. Conducts data analysis on Medi-Cal and CalAIM programs and coordinates regulatory reporting for assigned programs. 15% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the department in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health policy, health care economics, public policy, public health, sociology, psychology, social work or related field required. 3 years of experience in program development, implementation and operations or related experience in a managed health care organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time required. Preferred Qualifications: Master's degree in health policy, health care economics, public policy, public health, sociology, psychology, social work or a related field. 3 years of experience working with health care delivery systems and/or in a public agency/organization serving Medi-Cal, Medicare or any other under resourced populations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-specialist-sr-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7b3e8f67aa4d334bb8f55cf4f0a09766
Apr 02, 2024
Full Time
Program Specialist Sr CalOptima CalOptima Health is seeking a highly motivated an experienced Program Specialist Sr to join our team. The Program Specialist Sr (Medi-Cal and CalAIM) will be responsible for supporting various projects related to Medi-Cal and the Department of Health Care Services (DHCS) California Advancing and Innovating Medi-Cal (CalAIM) initiatives and assist in daily operations of services. The incumbent will plan, analyze, research and coordinate Medi-Cal and CalAIM projects. The incumbent will support the Medi-Cal and CalAIM department in implementing projects and/or new programs, including coordinating regulatory reporting and ongoing maintenance of operations of assigned programs. Position Information: Department: Medi-Cal & CalAIM Salary Grade: I - $61,000 - $99,110 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates and provides support to cross-functional teams responsible for the implementing, monitoring and evaluating various Medi-Cal and CalAIM projects, activities and reports. Assists with planning and monitoring the development and implementation of new Medi-Cal and CalAIM initiatives/pilots or modifying existing policies, processes and procedures. Supports program development and evaluation of Medi-Cal and CalAIM projects and reports. Analyzes and communicates the operational impacts of applicable statutory, regulatory and contractual requirements for compliance. Identifies and analyzes potential barriers for Medi-Cal and CalAIM projects and reports. Coordinates with necessary internal and external stakeholders to address potential barriers and identify opportunities for improvement. Conducts data analysis on Medi-Cal and CalAIM programs and coordinates regulatory reporting for assigned programs. 15% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the department in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health policy, health care economics, public policy, public health, sociology, psychology, social work or related field required. 3 years of experience in program development, implementation and operations or related experience in a managed health care organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time required. Preferred Qualifications: Master's degree in health policy, health care economics, public policy, public health, sociology, psychology, social work or a related field. 3 years of experience working with health care delivery systems and/or in a public agency/organization serving Medi-Cal, Medicare or any other under resourced populations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-specialist-sr-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-7b3e8f67aa4d334bb8f55cf4f0a09766
Manager, PACE Center CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, PACE Center to join our team. The Manager PACE Center will be responsible for a wide range of disciplines and services provided through the PACE Center and the day center, including all administrative responsibility related to the direct operation of the center. The incumbent will coordinate overall operations of the PACE Center and serve as the liaison between direct care staff and leadership. Position Information: Department: PACE Salary Grade: O - $105,000 - $173,734 Work Arrangement: Full Office **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the team. Provides guidance to the team regarding Utilization Management and guidelines. Facilitates and leads the Interdisciplinary Team (IDT) meetings. 45% - Program Oversight Coordinates all center activities, including care planning and implementation, preparation for interdisciplinary conferences and daily meetings, family conferences and initial and periodic assessments. Participates in reoccurring scheduled intake and assessment meetings to review participant cases on a regular basis. Oversees the quality of care and safety of PACE participants at the PACE Center and in the community. Serves as a liaison between disciplines, leadership and direct staff. Works closely with the primary care physician staff as part of the IDT to develop and implement the participant's individualized care plans. Serves as a representative of PACE to the community. Supports and guides clinical decisions for patient care that follow PACE center policies and procedures. Coordinates activities related to new participants. Manages the PACE Center's budget and regularly communicates with PACE leadership on the center's operations and needs. Engages proactively with PACE administration to further program development, including participation in working committees and project development/implementation. Oversees overall documentation cohesiveness and accuracy in each of the participant's medical records. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience in a supervisory/managerial capacity in a health care setting required, preferably in a PACE environment. 3 years of experience working with older adult populations required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health care administration, business administration or related field. Experience overseeing clinical departments and ability to guide clinical decisions. Required Licensure / Certifications: CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment more than 50 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-pace-center-pace-garden-grove-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8d4b3e669a06c143a268daffbe870697
Apr 02, 2024
Manager, PACE Center CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, PACE Center to join our team. The Manager PACE Center will be responsible for a wide range of disciplines and services provided through the PACE Center and the day center, including all administrative responsibility related to the direct operation of the center. The incumbent will coordinate overall operations of the PACE Center and serve as the liaison between direct care staff and leadership. Position Information: Department: PACE Salary Grade: O - $105,000 - $173,734 Work Arrangement: Full Office **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Hires, manages, trains, reviews and sets goals for the team. Provides guidance to the team regarding Utilization Management and guidelines. Facilitates and leads the Interdisciplinary Team (IDT) meetings. 45% - Program Oversight Coordinates all center activities, including care planning and implementation, preparation for interdisciplinary conferences and daily meetings, family conferences and initial and periodic assessments. Participates in reoccurring scheduled intake and assessment meetings to review participant cases on a regular basis. Oversees the quality of care and safety of PACE participants at the PACE Center and in the community. Serves as a liaison between disciplines, leadership and direct staff. Works closely with the primary care physician staff as part of the IDT to develop and implement the participant's individualized care plans. Serves as a representative of PACE to the community. Supports and guides clinical decisions for patient care that follow PACE center policies and procedures. Coordinates activities related to new participants. Manages the PACE Center's budget and regularly communicates with PACE leadership on the center's operations and needs. Engages proactively with PACE administration to further program development, including participation in working committees and project development/implementation. Oversees overall documentation cohesiveness and accuracy in each of the participant's medical records. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience in a supervisory/managerial capacity in a health care setting required, preferably in a PACE environment. 3 years of experience working with older adult populations required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health care administration, business administration or related field. Experience overseeing clinical departments and ability to guide clinical decisions. Required Licensure / Certifications: CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment more than 50 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-pace-center-pace-garden-grove-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8d4b3e669a06c143a268daffbe870697
Program Manager (Quality Initiatives) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Quality Initiatives) to join our team. Under the general direction of the Manager Quality Analytics, the Program Manager (Quality Initiatives) will collaborate and coordinate with leadership to design, implement and evaluate quality programs. The incumbent will coordinate, monitor and complete tasks supporting the development of quality programs and initiatives. The incumbent will monitor cross functional projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. Additionally, the incumbent will support CalOptima Health staff on related projects as needed. Position Information: Department: Quality Analytics Salary Grade: L - $77,000 - $127,094 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Supports with program design, development and implementation of quality programs impacting but not limited to Healthcare Effectiveness Data and Information Set (HEDIS), Managed Care Accountability Sets (MCAS), and Centers for Medicare & Medicaid Services (CMS) STARs quality measures consistent with the quality program and workplan. Leads performance and quality improvement projects, Plan Do Study Act or other formats. Supports National Committee for Quality Assurance (NCQA) accreditation standard initiatives or projects and provides analysis and evaluation of related activities as needed. Assist with monitoring strategic program development, root cause analysis and impact analysis and coordinates collaborative and quality innovation pilots. Reviews evidence-based literature for best practices to incorporate into strategy. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Collaborates with other departments in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment and identifies issues that may impact CalOptima Health's quality program and workplan. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and assists in updating policies and procedures and ensures knowledge related to assigned programs and projects. Works with all of CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-quality-initiatives-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a5cd3063e694ff4aa42e06b7ddda7505
Apr 02, 2024
Full Time
Program Manager (Quality Initiatives) CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager (Quality Initiatives) to join our team. Under the general direction of the Manager Quality Analytics, the Program Manager (Quality Initiatives) will collaborate and coordinate with leadership to design, implement and evaluate quality programs. The incumbent will coordinate, monitor and complete tasks supporting the development of quality programs and initiatives. The incumbent will monitor cross functional projects and other assignments, including those relating to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and management, legal counsel and state and federal regulatory agencies. Additionally, the incumbent will support CalOptima Health staff on related projects as needed. Position Information: Department: Quality Analytics Salary Grade: L - $77,000 - $127,094 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Supports with program design, development and implementation of quality programs impacting but not limited to Healthcare Effectiveness Data and Information Set (HEDIS), Managed Care Accountability Sets (MCAS), and Centers for Medicare & Medicaid Services (CMS) STARs quality measures consistent with the quality program and workplan. Leads performance and quality improvement projects, Plan Do Study Act or other formats. Supports National Committee for Quality Assurance (NCQA) accreditation standard initiatives or projects and provides analysis and evaluation of related activities as needed. Assist with monitoring strategic program development, root cause analysis and impact analysis and coordinates collaborative and quality innovation pilots. Reviews evidence-based literature for best practices to incorporate into strategy. Develops and oversees the process of written tools for programmatic use, including program plans, surveys and evaluation instruments. Collaborates with other departments in the development of program measures of success and outcome reports for programs. Maintains current knowledge of applicable regulations or clinical guidelines related to program development. Stays current on the local, state and federal health care environment and identifies issues that may impact CalOptima Health's quality program and workplan. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews and assists in updating policies and procedures and ensures knowledge related to assigned programs and projects. Works with all of CalOptima Health's departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 3 years of health care related work experience in program development, including strategic planning for a start-up program, implementing the program and evaluating evidenced-based programs required. Experience and aptitude for working in a highly matrixed, mission-driven organization required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-quality-initiatives-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a5cd3063e694ff4aa42e06b7ddda7505
Program Coordinator CalOptima CalOptima Health is seeking a highly motivated an experienced Program Coordinator to join our team. The Program Coordinator (Quality Initiatives) will assist in coordinating and ensuring the proper integration of new programs and initiatives within the organization. The incumbent will also support the department by coordinating disparate efforts towards common goals and deliverables. Position Information: Department: Quality Analytics Salary Grade: C - $43,281 - $61,798 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides support to the department functions, including program development, evaluation and targeted initiatives. Conducts research for the department to support project initiatives. Provides administrative support for companywide and department specific projects, such as generating reports and maintaining the department's tracking logs, including, but not limited to, action items and executive briefs. Coordinates smaller, time limited projects as needed. Gathers, analyzes, processes and creates data flow diagramming for complex processes. Identifies opportunities that can improve the efficiency of business processes. Maintains inventory of Department of Health Care Services (DHCS) approved member materials, including monitoring needs and ordering. Oversees vendor fulfillment and bulk mailings (including return mail) to support department initiatives and National Committee for Quality Assurance (NCQA) requirements. Maintains on-site organization of department items. Assists in the development of member facing material and coordinates the submission of materials through different approval requirements. Oversees member health rewards processing. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Monitors department shared calendars by updating and bringing awareness to upcoming milestones and events. Prepares meeting materials, meeting set-up and minute taking, as designated by management. Handles invoices, expense reports and travel/training arrangements for the department as needed. Acts as primary contact for internal departments to triage call routing and conducts outbound calls as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of support experience required, preferably in a managed care or health care environment. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in health care administration, business administration or related field. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-coordinator-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-00efd4c833304a4f932f9b716837793b
Apr 02, 2024
Program Coordinator CalOptima CalOptima Health is seeking a highly motivated an experienced Program Coordinator to join our team. The Program Coordinator (Quality Initiatives) will assist in coordinating and ensuring the proper integration of new programs and initiatives within the organization. The incumbent will also support the department by coordinating disparate efforts towards common goals and deliverables. Position Information: Department: Quality Analytics Salary Grade: C - $43,281 - $61,798 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides support to the department functions, including program development, evaluation and targeted initiatives. Conducts research for the department to support project initiatives. Provides administrative support for companywide and department specific projects, such as generating reports and maintaining the department's tracking logs, including, but not limited to, action items and executive briefs. Coordinates smaller, time limited projects as needed. Gathers, analyzes, processes and creates data flow diagramming for complex processes. Identifies opportunities that can improve the efficiency of business processes. Maintains inventory of Department of Health Care Services (DHCS) approved member materials, including monitoring needs and ordering. Oversees vendor fulfillment and bulk mailings (including return mail) to support department initiatives and National Committee for Quality Assurance (NCQA) requirements. Maintains on-site organization of department items. Assists in the development of member facing material and coordinates the submission of materials through different approval requirements. Oversees member health rewards processing. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Monitors department shared calendars by updating and bringing awareness to upcoming milestones and events. Prepares meeting materials, meeting set-up and minute taking, as designated by management. Handles invoices, expense reports and travel/training arrangements for the department as needed. Acts as primary contact for internal departments to triage call routing and conducts outbound calls as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of support experience required, preferably in a managed care or health care environment. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in health care administration, business administration or related field. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-coordinator-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-00efd4c833304a4f932f9b716837793b
Network Administrator (ITS Administrator Sr) CalOptima CalOptima Health is seeking a highly motivated an experienced Network Administrator (ITS Administrator, Sr.) to join our team. The Network Administrator (ITS Administrator, Sr.) will be responsible for the day-to-day administration of CalOptima Health's multi-platform network environment. The incumbent will support Microsoft Azure, Extreme Networks, F5 Networks, Palo Alto Networks, RSA Security, Pulse Secure and Zscaler systems. The incumbent will coordinate with respective internal support and engineering teams and various external partners and vendors. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Technical and Network Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides network escalation support to other Information Technology Services (ITS) teams. Works closely with and advises Information Security on vulnerabilities and threats by identifying, analyzing and resolving infrastructure vulnerabilities. Performs administration duties for on-prem and cloud-based network systems and services in collaboration with team members, architects and leadership in accordance with best practices and strategic direction. Manages medium to large-sized projects. Plans, develops, tests and implements new projects. Upgrades, installs and configures network systems and associated equipment. Responds to, updates and closes complex service desk tickets generated by internal business partners. Monitors network/system performance by identifying system and network events and security and environmental alarms. Develops documentation for new and existing systems. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Guides and assists junior staff in skills development. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, engineering, information technology or related field required. 6 years of experience working with Extreme Networks or similar products required. 6 years of experience working with Palo Alto Networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Cloud-based certification in Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP). Network vendor certifications for Extreme, Palo Alto or F5. Experience in a multi-cloud, hybrid cloud or collocation environments. Experience with Information Technology Infrastructure Library (ITIL) Foundations or relevant best-practice framework. 6 years of experience working with Microsoft Azure Government Community Cloud (GCC) and/or Commercial Cloud. 6 years of experience working with Palo Alto's next-generation firewall (NGFW), virtual private network (VPN), software-defined wide-area network (SD-WAN) or Cortex. 6 years of experience working with F5 local traffic manager (LTM). 6 years of experience working with Zscaler secure web proxies, Pulse VPNs with an emphasis on remote workforce. 6 years of experience working with RSA, YubiKey, Azure Active Directory Multi-Factor Authentication (MFA). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/network-administrator-its-administrator-sr-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-26c8d664e5c4474d9e652be725b363b3
Apr 02, 2024
Network Administrator (ITS Administrator Sr) CalOptima CalOptima Health is seeking a highly motivated an experienced Network Administrator (ITS Administrator, Sr.) to join our team. The Network Administrator (ITS Administrator, Sr.) will be responsible for the day-to-day administration of CalOptima Health's multi-platform network environment. The incumbent will support Microsoft Azure, Extreme Networks, F5 Networks, Palo Alto Networks, RSA Security, Pulse Secure and Zscaler systems. The incumbent will coordinate with respective internal support and engineering teams and various external partners and vendors. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Technical and Network Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides network escalation support to other Information Technology Services (ITS) teams. Works closely with and advises Information Security on vulnerabilities and threats by identifying, analyzing and resolving infrastructure vulnerabilities. Performs administration duties for on-prem and cloud-based network systems and services in collaboration with team members, architects and leadership in accordance with best practices and strategic direction. Manages medium to large-sized projects. Plans, develops, tests and implements new projects. Upgrades, installs and configures network systems and associated equipment. Responds to, updates and closes complex service desk tickets generated by internal business partners. Monitors network/system performance by identifying system and network events and security and environmental alarms. Develops documentation for new and existing systems. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Guides and assists junior staff in skills development. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in computer science, engineering, information technology or related field required. 6 years of experience working with Extreme Networks or similar products required. 6 years of experience working with Palo Alto Networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Cloud-based certification in Microsoft Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP). Network vendor certifications for Extreme, Palo Alto or F5. Experience in a multi-cloud, hybrid cloud or collocation environments. Experience with Information Technology Infrastructure Library (ITIL) Foundations or relevant best-practice framework. 6 years of experience working with Microsoft Azure Government Community Cloud (GCC) and/or Commercial Cloud. 6 years of experience working with Palo Alto's next-generation firewall (NGFW), virtual private network (VPN), software-defined wide-area network (SD-WAN) or Cortex. 6 years of experience working with F5 local traffic manager (LTM). 6 years of experience working with Zscaler secure web proxies, Pulse VPNs with an emphasis on remote workforce. 6 years of experience working with RSA, YubiKey, Azure Active Directory Multi-Factor Authentication (MFA). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 10, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/network-administrator-its-administrator-sr-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-26c8d664e5c4474d9e652be725b363b3
Supervisor, Population Health Management (Chronic Conditions) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Population Health Management (Chronic Conditions) to join our team. The Supervisor Population Health Management (Chronic Conditions) will oversee daily Population Health Management (PHM) activities, supervise staff and collaborate with PHM leadership to support department goals and initiatives. The incumbent will monitor staff and program goals and productivity, compliance with desktop procedures, organizational policies and contractual requirements. The incumbent will serve as a resource for CalOptima Health providers, health networks and community partners. Additionally, the incumbent will assist in program implementation. Flexibility for occasional evening and weekend events is strongly desired. Position Information: Department: Population Health Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Supervisory Collaborates with PHM Manager of Chronic Conditions to develop and implement self-management interventions. Supervises and manages assigned staff, including hiring and training. Provides guidance to staff and handles complex member/provider requests. 45% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports the development and tracking of program materials and budgets. Oversees project management and process improvement initiatives. Contributes to assessment activities and process improvement strategies. Identifies process or procedure inefficiencies and works with the manager to take appropriate action to improve. Assists in developing policies and procedures to meet regulatory and accreditation requirements. Represents the department in meetings and supports special projects. Provides recommendations and assists in the development and updating of desktop procedures. Stays informed about the latest health advancements and acts as a resource for stakeholders. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelors degree in health education, nursing, nutrition or other related field required. 5 years of health education experience required, preferably in a managed care setting. Lead experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health science or related field. Current unrestricted RN license or Registered Dietitian license to practice in the State of California. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Project management experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-population-health-management-chronic-conditions-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3aa1e5ed78eeb84eb76d7339b372e04b
Apr 02, 2024
Supervisor, Population Health Management (Chronic Conditions) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Population Health Management (Chronic Conditions) to join our team. The Supervisor Population Health Management (Chronic Conditions) will oversee daily Population Health Management (PHM) activities, supervise staff and collaborate with PHM leadership to support department goals and initiatives. The incumbent will monitor staff and program goals and productivity, compliance with desktop procedures, organizational policies and contractual requirements. The incumbent will serve as a resource for CalOptima Health providers, health networks and community partners. Additionally, the incumbent will assist in program implementation. Flexibility for occasional evening and weekend events is strongly desired. Position Information: Department: Population Health Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Supervisory Collaborates with PHM Manager of Chronic Conditions to develop and implement self-management interventions. Supervises and manages assigned staff, including hiring and training. Provides guidance to staff and handles complex member/provider requests. 45% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supports the development and tracking of program materials and budgets. Oversees project management and process improvement initiatives. Contributes to assessment activities and process improvement strategies. Identifies process or procedure inefficiencies and works with the manager to take appropriate action to improve. Assists in developing policies and procedures to meet regulatory and accreditation requirements. Represents the department in meetings and supports special projects. Provides recommendations and assists in the development and updating of desktop procedures. Stays informed about the latest health advancements and acts as a resource for stakeholders. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelors degree in health education, nursing, nutrition or other related field required. 5 years of health education experience required, preferably in a managed care setting. Lead experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health science or related field. Current unrestricted RN license or Registered Dietitian license to practice in the State of California. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Project management experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-population-health-management-chronic-conditions-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3aa1e5ed78eeb84eb76d7339b372e04b
CA DEPARTMENT OF JUSTICE
Orange, California, United States
Job Description and Duties Under the direction of the Staff Services Manager II, the Staff Services Manager I (Specialist) serves as a nonsupervisory Department specialist on outreach and community engagement for Community Awareness, Response, and Engagement (CARE). The Specialist is responsible for identifying, establishing, and cultivating cooperative relationships with community based programs, organizations, and community leaders, with a special focus on historically underrepresented stakeholders (including communities of color and faith-based communities) to strategically execute outreach initiatives. The Specialist will develop public education, resources, and awareness campaigns in conjunction with community organizations and leaders to support Attorney General initiatives and priorities, as well as participate in community events and meetings. The Specialist will also provide opportunities for diverse voices to shape the Department’s activities. Telework/remote work options may be available. Regular travel within a specified geographic region in California required, with potential for occasional travel to outside regions. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423328 Position #(s): 420-088-4800-001 Working Title: Community Outreach Specialist Classification: STAFF SERVICES MANAGER I $6,760.00 - $8,398.00 # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE). Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-423328) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-423328) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-423328) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing and should be typed, no more than two pages in length. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong interpersonal and communication (oral and written) skills Excellent organizational skills and attention to detail Ability to work under pressure and perform multiple tasks with accuracy Possess a high degree of initiative Ability to maintain a high level of confidentiality Excellent meeting facilitation skills, including the ability to effectively present information to a wide variety of audiences Ability to build and maintain trust-based relationships with multiple internal and external stakeholders Ability to build and maintain strong relationships with diverse local leaders from historically underrepresented communities within a stated geographic region Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Charlene Andrews (916) 210-7854 Charlene.Andrews@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This p osition may be filled in either Orange County or Los Angeles (JC-423315). If you have applied to JC-423315, please do not re-apply as your application is already in consideration. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/29/2024
Mar 30, 2024
Full Time
Job Description and Duties Under the direction of the Staff Services Manager II, the Staff Services Manager I (Specialist) serves as a nonsupervisory Department specialist on outreach and community engagement for Community Awareness, Response, and Engagement (CARE). The Specialist is responsible for identifying, establishing, and cultivating cooperative relationships with community based programs, organizations, and community leaders, with a special focus on historically underrepresented stakeholders (including communities of color and faith-based communities) to strategically execute outreach initiatives. The Specialist will develop public education, resources, and awareness campaigns in conjunction with community organizations and leaders to support Attorney General initiatives and priorities, as well as participate in community events and meetings. The Specialist will also provide opportunities for diverse voices to shape the Department’s activities. Telework/remote work options may be available. Regular travel within a specified geographic region in California required, with potential for occasional travel to outside regions. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-423328 Position #(s): 420-088-4800-001 Working Title: Community Outreach Specialist Classification: STAFF SERVICES MANAGER I $6,760.00 - $8,398.00 # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE). Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-423328) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-423328) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-423328) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing and should be typed, no more than two pages in length. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong interpersonal and communication (oral and written) skills Excellent organizational skills and attention to detail Ability to work under pressure and perform multiple tasks with accuracy Possess a high degree of initiative Ability to maintain a high level of confidentiality Excellent meeting facilitation skills, including the ability to effectively present information to a wide variety of audiences Ability to build and maintain trust-based relationships with multiple internal and external stakeholders Ability to build and maintain strong relationships with diverse local leaders from historically underrepresented communities within a stated geographic region Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Charlene Andrews (916) 210-7854 Charlene.Andrews@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This p osition may be filled in either Orange County or Los Angeles (JC-423315). If you have applied to JC-423315, please do not re-apply as your application is already in consideration. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/29/2024
Sr Director, Hospital Relations and Inpatient Clinical Support CalOptima Health is seeking a highly motivated an experienced Sr Director, Hospital Relations and Inpatient Clinical Support to join our team. The Sr Director (Hospital Relations and Inpatient Clinical Support) will be responsible for leading operational effectiveness between hospitals and all CalOptima Health and health network partners. The incumbent will work collaboratively with the Executive Director, Clinical Operations and Deputy Chief Medical Officer to support and coordinate our hospital partnerships, communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will be responsible for ensuring patient access through quality outcomes and a system approach to ensure inpatient care, transitional care services and communication amongst treatment teams. The incumbent will lead through a front-line, coordinated approach working with our hospitals, direct providers and health network partnerships to ensure exceptional direction and communication to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: T - $182,000 - $317,152 Work Arrangement: Partial Telework**This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Facilitates improvement planning and escalation discussions with leadership including Executive Team and Chief Medical Officer as appropriate. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. Participates and presents in CalOptima Health's committee meetings. 45% - Operational Functions Contributes to the development of policies and procedures that support effective collaboration for hospital teams and ambulatory care providers within the broader health care community. Collaborates with Medical Management leadership to align inpatient clinical practices with organizational goals, ensuring high-quality and patient-centered care. Develops and maintains relationships with acute care facilities to ensure seamless transitions and coordinated care for patients. Establishes and maintains a strong in-hospital presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's health networks to a coordinated and streamlined process for hospital partners. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements and emerge related to hospital partnerships. Develops and implements strategies for ensuring appropriate protocol communication on methods, Key Performance Indicators (KPI) and success, in information exchange to support consistent and high-quality Transitional Care Services (TCS) for all CalOptima Health members. Participates in workgroups that address both clinical and non-clinical activities related to Transitional Care services in Utilization management and Care Management. Participates in Joint Operation Meetings and Hospital Association calls to communicate protocols and report outcomes. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration or related field required. 7 years of progressively responsible experience in the health care industry required. 5 years of Acute Care experience required. 5 years of supervisory/management experience in a hospital setting required. Experience with emergency room operations and coordination required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree of science in nursing, health care administration or related field.Experience as chief nursing officer at an acute care facility. Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring.CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/sr-director-hospital-relations-and-inpatient-clinical-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c3d277d0cb3de84e92a8465859632217
Mar 22, 2024
Sr Director, Hospital Relations and Inpatient Clinical Support CalOptima Health is seeking a highly motivated an experienced Sr Director, Hospital Relations and Inpatient Clinical Support to join our team. The Sr Director (Hospital Relations and Inpatient Clinical Support) will be responsible for leading operational effectiveness between hospitals and all CalOptima Health and health network partners. The incumbent will work collaboratively with the Executive Director, Clinical Operations and Deputy Chief Medical Officer to support and coordinate our hospital partnerships, communicating and directing protocols across the entire CalOptima Health delivery of care. The incumbent will be responsible for ensuring patient access through quality outcomes and a system approach to ensure inpatient care, transitional care services and communication amongst treatment teams. The incumbent will lead through a front-line, coordinated approach working with our hospitals, direct providers and health network partnerships to ensure exceptional direction and communication to serve CalOptima Health members. Position Information: Department: Utilization Management Salary Grade: T - $182,000 - $317,152 Work Arrangement: Partial Telework**This position is eligible for telework in California.** Duties & Responsibilities: 50% - Leadership Functions Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Facilitates improvement planning and escalation discussions with leadership including Executive Team and Chief Medical Officer as appropriate. Develops and implements effective and standardized communication strategies to facilitate seamless information flow among health care providers. Promotes a culture of accountability, excellence and continuous improvement with hospital partners through exemplary leadership practices. Participates and presents in CalOptima Health's committee meetings. 45% - Operational Functions Contributes to the development of policies and procedures that support effective collaboration for hospital teams and ambulatory care providers within the broader health care community. Collaborates with Medical Management leadership to align inpatient clinical practices with organizational goals, ensuring high-quality and patient-centered care. Develops and maintains relationships with acute care facilities to ensure seamless transitions and coordinated care for patients. Establishes and maintains a strong in-hospital presence, engaging directly with health care providers to understand their challenges and needs priorities and strategic approach to align all CalOptima Health's health networks to a coordinated and streamlined process for hospital partners. Collaborates with all internal and health network Medical Directors and proactively educates the internal UM department and health network teams as new protocols or requirements and emerge related to hospital partnerships. Develops and implements strategies for ensuring appropriate protocol communication on methods, Key Performance Indicators (KPI) and success, in information exchange to support consistent and high-quality Transitional Care Services (TCS) for all CalOptima Health members. Participates in workgroups that address both clinical and non-clinical activities related to Transitional Care services in Utilization management and Care Management. Participates in Joint Operation Meetings and Hospital Association calls to communicate protocols and report outcomes. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration or related field required. 7 years of progressively responsible experience in the health care industry required. 5 years of Acute Care experience required. 5 years of supervisory/management experience in a hospital setting required. Experience with emergency room operations and coordination required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Master's degree of science in nursing, health care administration or related field.Experience as chief nursing officer at an acute care facility. Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the State of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring.CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/sr-director-hospital-relations-and-inpatient-clinical-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c3d277d0cb3de84e92a8465859632217
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
Mar 22, 2024
Technical Support Specialist Sr. (1st Shift Operation & Support) CalOptima Health is seeking a highly motivated an experienced Technical Support Specialist Sr. (1st Shift Operation & Support) to join our team. The Technical Support Specialist Sr will support the user community by maintaining accurate Information Systems. The incumbent will support the user community with resolving service desk support calls, providing desk side support and supporting complex enterprise support tools, and computing systems. Additional responsibilities include assisting the System Engineers and System Administrators with testing, monitoring and implementation of new technology, processes, and updates. This level assists with more complex projects and focused assignments. Position Information: Department: ITS - Infrastructure Salary Grade: I - $61,000 - $99,110/year Work Arrangement: Full Office Duties & Responsibilities: 50% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides general Service Desk phone support and Tier 1-2 desk side support for the organization, including troubleshooting and repairing computer hardware and software, Citrix, and application support. Provides support for Azure, Office 365, and various cloud services. Provides support for telco systems, such as Avaya IP Office Manager and RightFax Supports Intune Mobile Device Management (MDM) and iPhone deployment/support. Identifies, investigates, and resolves production problems involving application systems, storage allocation, device assignments. Monitors system alerts and contacts vendor for service as needed. Participates in complex project work requiring advance planning of system resources and effective communication across diverse teams. 45% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, Multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Performs Active Directory administration: disable/unlock accounts, reset passwords, and New Technology File System (NTFS) folder permissions. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications High School diploma or equivalent required. 3 years of experience providing Information Technology (IT) support in an enterprise computing environment required. 3 years of progressive experience in Microsoft Office 365, Windows PC systems, Dell personal computers (PC) and Active Directory required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field. 3 years of experience in supporting executives. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health:CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options:At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options.For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is March 27, 2024 at9:00 PM (PST).Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application.Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. To apply, visit: https://jobs.caloptima.org/jobs/technical-support-specialist-sr-1st-shift-operation-support-505-city-parkway-california-united-states CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-482f97a3ecf91f4c8e1a41789a021bd6
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 22, 2024
Full Time
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. APPLICATION PERIOD This recruitment is open to the public and will remain open on a continuous basis until the needs of the department are met. Qualified applicants are encouraged to apply immediately as this recruitment may close at any time. THE DISTRICT ATTORNEY The Office of the Orange County District Attorney - Public Administrator, ( OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY The Office of the District Attorney is seeking results-oriented investigators to collaborate with attorneys in the vigorous enforcement of criminal and civil laws. A District Attorney Investigator performs challenging investigative work resulting in the apprehension and prosecution of persons suspected of committing felony and serious misdemeanor crimes. The department is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner with District Attorney legal staff as well as local, state, and federal law enforcement agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING Detailed understanding of the Criminal Justice System including courtroom testimony. Thorough knowledge of rules of evidence, courtroom procedure, investigation techniques, methods, and procedures, and the role of a District Attorney Investigator. Ability to apply forward thinking and creative thought with high ethical standards. Exceptional judgment and common sense. Excellent interpersonal and collaborative skills. Approachability, flexibility, and organizational skills. Demonstrated enthusiasm, innovation and/or creativity in a law-enforcement investigator assignment. Superior interviewing, interrogation, and listening skills. Superior report writing skills. Experience in writing search warrants. Extensive experience in dealing with victims and witnesses of crime. Demonstrated past performance working with Deputy District Attorney collaborating in an investigation and prosecution. Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered PLEASE NOTE All applicants who have filed an application must scan, upload, and attach their California P.O.S.T. certificate(s) (Basic, Intermediate, Advanced, Supervisory, or Management) to the application. Failure to immediately attach your certificates will result in an incomplete application, which may not be accepted. MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Click here to read a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. ADDITIONAL COMPENSATION In addition to the monthly starting pay of $ 9,751.73 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring bilingual skills. Educational incentive pay of ($115.38) biweekly is available to employees who hold a Bachelor’s Degree or higher from a college or university accredited by the Council for Higher Education Accreditation, International Association of Universities, or National Association of Credential Evaluation Services. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) ORANGE COUNTY AMENITIES 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites RECRUITMENT PROCESS The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Written Exercise | (Weighted 100%) Candidates will be completing a written exercise. A panel of subject matter experts will evaluate the written exercise on writing skills, clarity and preciseness of writing, content, grammar, sentence structure, and format. This assessment will be done as a blind rating. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Structured Oral Interview Assessment | (Weighted 1 00%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting, medical, and psychological testing to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 21, 2024
Variable Shift
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. APPLICATION PERIOD This recruitment is open to the public and will remain open on a continuous basis until the needs of the department are met. Qualified applicants are encouraged to apply immediately as this recruitment may close at any time. THE DISTRICT ATTORNEY The Office of the Orange County District Attorney - Public Administrator, ( OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY The Office of the District Attorney is seeking results-oriented investigators to collaborate with attorneys in the vigorous enforcement of criminal and civil laws. A District Attorney Investigator performs challenging investigative work resulting in the apprehension and prosecution of persons suspected of committing felony and serious misdemeanor crimes. The department is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner with District Attorney legal staff as well as local, state, and federal law enforcement agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING Detailed understanding of the Criminal Justice System including courtroom testimony. Thorough knowledge of rules of evidence, courtroom procedure, investigation techniques, methods, and procedures, and the role of a District Attorney Investigator. Ability to apply forward thinking and creative thought with high ethical standards. Exceptional judgment and common sense. Excellent interpersonal and collaborative skills. Approachability, flexibility, and organizational skills. Demonstrated enthusiasm, innovation and/or creativity in a law-enforcement investigator assignment. Superior interviewing, interrogation, and listening skills. Superior report writing skills. Experience in writing search warrants. Extensive experience in dealing with victims and witnesses of crime. Demonstrated past performance working with Deputy District Attorney collaborating in an investigation and prosecution. Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered PLEASE NOTE All applicants who have filed an application must scan, upload, and attach their California P.O.S.T. certificate(s) (Basic, Intermediate, Advanced, Supervisory, or Management) to the application. Failure to immediately attach your certificates will result in an incomplete application, which may not be accepted. MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Click here to read a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. ADDITIONAL COMPENSATION In addition to the monthly starting pay of $ 9,751.73 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring bilingual skills. Educational incentive pay of ($115.38) biweekly is available to employees who hold a Bachelor’s Degree or higher from a college or university accredited by the Council for Higher Education Accreditation, International Association of Universities, or National Association of Credential Evaluation Services. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) ORANGE COUNTY AMENITIES 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites RECRUITMENT PROCESS The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Written Exercise | (Weighted 100%) Candidates will be completing a written exercise. A panel of subject matter experts will evaluate the written exercise on writing skills, clarity and preciseness of writing, content, grammar, sentence structure, and format. This assessment will be done as a blind rating. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Structured Oral Interview Assessment | (Weighted 1 00%) Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting, medical, and psychological testing to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE EXTENDED TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 26, 2024 at 11:59 PM (PT) . The deadline to apply for first round of consideration will be on Friday, April 5,2024 . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Rula Dabit at 714.480.2884 or by email at Rula.Dabit@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/26/2024 11:59 PM Pacific
Mar 09, 2024
Full Time
CAREER DESCRIPTION OC ANIMAL CARE FIELD SERVICES MANAGER (OPERATIONS AND MAINTENANCE MANAGER) SALARY INFORMATION his position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Operations and Maintenance Manager (8267MA) vacancies within OC Community Resources/OC Animal Care. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE EXTENDED TO APPLY Qualified applicants are encouraged to apply immediately, as this recruitment will close on Friday, April 26, 2024 at 11:59 PM (PT) . The deadline to apply for first round of consideration will be on Friday, April 5,2024 . THE COUNTY The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services, and aviation. OC COMMUNITY RESOURCES (OCCR) OC Community Resources is a multi-faceted department comprised of OC Animal Care, OC Community Services, OC Housing & Community Development, OC Parks, and OC Public Libraries. OC ANIMAL CARE OC Animal Care's mission is to provide refuge and care for animals, foster the human-animal bond and promote safety in our community to ensure a safe compassionate community for all. OC Animal Care promotes responsible pet ownership; health and safety of people and animals and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for lost, owned, or stray animals and opportunities for adoption for these animals. OC Animal Care (OCAC) was founded in 1941 in the City of Orange in Orange County, California as a rabies control center with only 25 dog kennels. Since then, OCAC has expanded to play an important role in Orange County's animal care community. OCAC serves 14 cities and the unincorporated areas of Orange County with its expanded programs and services. OCAC's goal is to deliver prompt, temporary care, and refuge to homeless animals, reunite animals with their owners, facilitate adoption, ensure public safety, and enhance the human-animal bond in the community. The shelter is designed to provide a positive experience for animals and people alike, and is the backdrop for the adaptive animal programming continually developed by OC Animal Care to provide enrichment, engagement and adoption services for the animals in its care. THE OPPORTUNITY Under general direction of the Operations Manager, the Field Services Manager plans, coordinates, and supervises field and animal control activities; supervises the work of animal control staff engaged in the operation of a comprehensive animal control program which includes, but is not limited to, the interpretation and enforcement of state and local laws and ordinances related to the impound and rescue of domestic animals, rabies control, animal cruelty, and neglect, humane euthanasia of animals, and spay and neuter; provides information to the public regarding animal control operations and procedures, and completes related work as required. This assignment manages, plans, supervises, and coordinates the daily operations of the field department, which includes the work of office and field staff, including the impounding of animals, assessment of physical and behavioral conditions of stray and impounded animals; performs enforcement tasks such as issuing of notices to appear in court, warrant service, and related duties; establishes protocols for the assessment of emergency medical attention of animals. This position is also responsible for protocols for the proper care of animals during impoundment and transportation. In addition, this position ensures the safety of field and patrol staff; trains and acts as a technical resource to field and shelter staff; recommends, implements, and writes operational policies and procedures related to animal control field services, and establishes uniformity in the application of rules, regulations, and policies established by the Operations Manager; works with other agencies and County departments regarding Animal Control matters. Work Schedule: OC Animal Care provides service 24 hours per day, 365 days per year. Incumbents should be prepared to work rotating shifts, including days, nights, weekends, and holidays on a rotating schedule. Incumbents may be expected to remain “on-call” or be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will be an experienced manager within the animal welfare industry with a strong background in operational management and demonstrated skills in effective leadership and supervision. Such a candidate should be experienced with facilitating meetings to identify and resolve problems across teams and managing solutions in the presence of competing priorities. This experience specifically within a city, county, or a municipal system is highly desirable but not required. Operational management experience in all the following areas is highly desirable: Personnel management Finance/budgeting Records management Safety and emergency preparedness Operational management experience in Recruitment is desirable but not required. In addition, the ideal candidate will demonstrate related knowledge and experience in the following core competencies: Technical Expertise | Administrative Support Working in collaboration with management and HR to plan development strategies and goals for performance improvement Understanding of technical data and software, related terminology and laws, rules, and regulations pertaining to HR Statistical reporting for OC Animal Care to the public, stakeholders, or state/national public safety reporting entities, as appropriate Enact quality assurance procedures to ensure data consistency and accuracy Ensure compliance with County-wide policies and procedures Interpersonal Skills Working effectively and collaboratively with various stakeholders including internal/external clients, various departments/agencies throughout the organization, contractors, vendors and internal/external business partners Establishing and maintaining professional, cooperative, working relationships with peers, managers, stakeholders, vendors and the general public Verbal l Written Communication Skills Communicating effectively in person and in writing with County management and staff, contractors, public constituents, and community stakeholders Utilizing diplomacy, tact, excellent customer service, and confidentiality in the performance of the assigned duties Composing written documents for a wide variety of audiences including composing formal letters and report, reallocation studies, disciplinary action plans, and other official documents Problem Solving | Organizing & Planning Solving problems effectively through strong analytical skills Addressing compliance and performance matters as related to HR Overseeing and/or monitoring contract outcomes and expenditures Effectively utilizing organizing and planning skills to ensure high productivity and efficiency Working independently and managing time wisely to effectively prioritize multiple and competing tasks Demonstrating decisiveness and soundness in judgement, and work cooperatively in groups Supervision | Leadership Demonstrating knowledge of personnel practices as they relate to selecting, training, evaluating performance and supervising employees Adapting to changing assignments and priorities and manages changes with affected parties Providing structure to a team with tools and processes to achieve best practices Performing supervisory tasks related to performance and talent management, training, and staff development, and creating and maintaining succession plans MINIMUM QUALIFICATIONS Please click here for the full classification specification for Operations and Maintenance Manager (8267MA) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Recorded Structured Oral Interview (rSOI) | (Weighted 100%) The rSOI is a timed oral interview conducted virtually through an online vendor. Applicants will be asked a series of structured questions designed to elicit the applicant's qualifications for the job. All applicant responses will be video recorded so that they can be evaluated against pre-determined criteria by a panel of job knowledge experts. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Rula Dabit at 714.480.2884 or by email at Rula.Dabit@occr.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 4/26/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SHERIFF'S HELICOPTER MECHANIC - INSPECTOR Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public, on a continuous basis, until the needs of the Department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Applicants must be available to regularly be on call, work weekends, evenings and holidays. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a current vacancy in the class of Sheriff's Helicopter Mechanic - Inspector. THE DIVISION The Special Operations Division provides protection to all residents and guests of the County from all forms of terrorism, disasters, and critical incidents. The Special Operations Division responds to incidents in a prompt professional manner, with integrity and vigilance in safeguarding the community. The Aviation Support Unit provides effective airborne surveillance and patrol support for the citizens in Orange County. In addition, the Aviation Support Unit provides Search and Rescue and Air Rescue for all areas in the county. THE SHERIFF'S HELICOPTER MECHANIC - INSPECTOR is characterized by its responsibility for maintaining the County Helicopter for safety compliance, repairs, overhauls, and replacement of aircraft parts and components. The Helicopter Mechanic-Inspector will receive guidance from the Sheriff's Department Supervising Helicopter Mechanic. The Ideal Candidate: The ideal candidate will have a minimum of 6 years of experience as a helicopter mechanic. The candidate will be able to understand the maintenance flow of five helicopters and manage the workload to provide the maximum number of aircraft in service each day. In addition, the candidate must be able to adapt to changing mission requirements and on occasion work a longer than 40-hour work week. Desirable Qualifications: The desirable qualifications for this position are three (3) years’ experience on the Airbus AS350 (H125) Helicopter and the Bell UH-1H Helicopter. The candidate should also have experience with Turbomeca and Honeywell Turbine Engines. Another desirable qualification is the completion of the Goodrich Hoist Mechanic Course. MINIMUM QUALIFICATIONS General Knowledge of Operating principles of Turbomeca Turbine engines and mechanical, electrical, and electronic systems State and federal safety specifications and inspections requirements Proper use of tools and equipment in work areas Preventive maintenance procedures, repair, and overhaul practices Methods, tools, materials, equipment, and procedures used in the diagnosis, overhaul, repair, and adjustment of helicopter components and operation systems Basic welding techniques Record keeping procedures Ability to Safely operate work-related equipment and tools including vibration analyzer, bar field tester, shear, bender, welding equipment, and other hand power tools and measuring devices Inspect, maintain, repair, and overhaul helicopter equipment Forecast parts usage costs Coordinate major repairs with vendors Accurately diagnose the nature, extent, and cause of equipment problems Read and interpret specifications and determine effective troubleshooting, repair, and maintenance procedures Research equipment and parts specifications and make necessary modifications Complete inspection, service records, and flight logs Understand and follow oral and written instructions, and safety rules and procedures Interact and communicate effectively both orally and in writing Establish, maintain, and foster positive, harmonious, and effective working relationships Education and Experience: Three (3) years of experience in the repair and maintenance of helicopters, two years of which must have been within the past three years, performing maintenance and alterations on turbine powered helicopters. Graduation from high school or attainment of a satisfactory score on a G.E.D. test or passage of the California High School Proficiency Test. License/Certification: Valid California Driver's License by the date of appointment Valid Federal Aviation Administration (FAA) Airframe and Power Plant Certification by date of appointment. Click here to view the class spec/job description. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. Special Requirements Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner and have no prior felony convictions. Incumbents may be required to return to work during non-business hours to perform emergency maintenance or repair. Background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Physical and Mental Requirements Positions in this class typically require body mobility to stand, sit, walk, stoop, bend, grasp, climb, balance, kneel, crouch, reach overhead in rugged conditions, drive a vehicle, lift up to 25 pounds, push and pull up to over 100 pounds, and perform other strenuous work. Positions must possess vision efficient to read standard size text and a computer monitor; speak and hear well enough to communicate clearly and understandable in person to individuals and groups, and over the telephone; and possess manual dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard, tools, and specialized equipment. Positions may require shift work including nights, weekends, and holidays. Frequent decision making and concentration; occasional public contact; occasional working alone. Environmental and Working Conditions Work involves exposure to dangerous machinery, hazardous chemicals, extreme weather conditions, confined spaces, and potential physical harm. Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, gases, oils, workspace restrictions, intense noise, and travel. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Qualification Appraisal Panel |Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov Click here for tips to complete your application. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows: Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-10 testing.) The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, enc ourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION SHERIFF'S HELICOPTER MECHANIC - INSPECTOR Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public, on a continuous basis, until the needs of the Department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Applicants must be available to regularly be on call, work weekends, evenings and holidays. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a current vacancy in the class of Sheriff's Helicopter Mechanic - Inspector. THE DIVISION The Special Operations Division provides protection to all residents and guests of the County from all forms of terrorism, disasters, and critical incidents. The Special Operations Division responds to incidents in a prompt professional manner, with integrity and vigilance in safeguarding the community. The Aviation Support Unit provides effective airborne surveillance and patrol support for the citizens in Orange County. In addition, the Aviation Support Unit provides Search and Rescue and Air Rescue for all areas in the county. THE SHERIFF'S HELICOPTER MECHANIC - INSPECTOR is characterized by its responsibility for maintaining the County Helicopter for safety compliance, repairs, overhauls, and replacement of aircraft parts and components. The Helicopter Mechanic-Inspector will receive guidance from the Sheriff's Department Supervising Helicopter Mechanic. The Ideal Candidate: The ideal candidate will have a minimum of 6 years of experience as a helicopter mechanic. The candidate will be able to understand the maintenance flow of five helicopters and manage the workload to provide the maximum number of aircraft in service each day. In addition, the candidate must be able to adapt to changing mission requirements and on occasion work a longer than 40-hour work week. Desirable Qualifications: The desirable qualifications for this position are three (3) years’ experience on the Airbus AS350 (H125) Helicopter and the Bell UH-1H Helicopter. The candidate should also have experience with Turbomeca and Honeywell Turbine Engines. Another desirable qualification is the completion of the Goodrich Hoist Mechanic Course. MINIMUM QUALIFICATIONS General Knowledge of Operating principles of Turbomeca Turbine engines and mechanical, electrical, and electronic systems State and federal safety specifications and inspections requirements Proper use of tools and equipment in work areas Preventive maintenance procedures, repair, and overhaul practices Methods, tools, materials, equipment, and procedures used in the diagnosis, overhaul, repair, and adjustment of helicopter components and operation systems Basic welding techniques Record keeping procedures Ability to Safely operate work-related equipment and tools including vibration analyzer, bar field tester, shear, bender, welding equipment, and other hand power tools and measuring devices Inspect, maintain, repair, and overhaul helicopter equipment Forecast parts usage costs Coordinate major repairs with vendors Accurately diagnose the nature, extent, and cause of equipment problems Read and interpret specifications and determine effective troubleshooting, repair, and maintenance procedures Research equipment and parts specifications and make necessary modifications Complete inspection, service records, and flight logs Understand and follow oral and written instructions, and safety rules and procedures Interact and communicate effectively both orally and in writing Establish, maintain, and foster positive, harmonious, and effective working relationships Education and Experience: Three (3) years of experience in the repair and maintenance of helicopters, two years of which must have been within the past three years, performing maintenance and alterations on turbine powered helicopters. Graduation from high school or attainment of a satisfactory score on a G.E.D. test or passage of the California High School Proficiency Test. License/Certification: Valid California Driver's License by the date of appointment Valid Federal Aviation Administration (FAA) Airframe and Power Plant Certification by date of appointment. Click here to view the class spec/job description. PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. Special Requirements Must pass an extensive background investigation to the satisfaction of the Sheriff-Coroner and have no prior felony convictions. Incumbents may be required to return to work during non-business hours to perform emergency maintenance or repair. Background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Physical and Mental Requirements Positions in this class typically require body mobility to stand, sit, walk, stoop, bend, grasp, climb, balance, kneel, crouch, reach overhead in rugged conditions, drive a vehicle, lift up to 25 pounds, push and pull up to over 100 pounds, and perform other strenuous work. Positions must possess vision efficient to read standard size text and a computer monitor; speak and hear well enough to communicate clearly and understandable in person to individuals and groups, and over the telephone; and possess manual dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard, tools, and specialized equipment. Positions may require shift work including nights, weekends, and holidays. Frequent decision making and concentration; occasional public contact; occasional working alone. Environmental and Working Conditions Work involves exposure to dangerous machinery, hazardous chemicals, extreme weather conditions, confined spaces, and potential physical harm. Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, gases, oils, workspace restrictions, intense noise, and travel. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Qualification Appraisal Panel |Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov Click here for tips to complete your application. ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows: Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers who provide services in certain Health Care Facilities or correctional facility or detention center where health care is provided, may be required to provide proof of vaccination . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted worker will be required to mask and undergo weekly COVID-10 testing.) The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, enc ourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Sheriff's Air Conditioning Mechanic This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the Department needs are met. Applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Some positions in this job classification may be assigned to work schedules that include weekends, evening shift, or night shift and may be assigned to work in a Correctional Facility. Night shift or Evening shift differential is paid in addition to hourly salary as listed. An employee who is regularly assigned to the Central Jail, Theo Lacy Branch Jail or James Musick Facility shall be paid an additional one-dollar and fifty-cents ($1.50) per hour for all hours actually paid. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Sheriff's Air Conditioning Mechanic vacancies. The eligible list established may also be used to fill positions in similar/or lower classifications. THE OPPORTUNITY The Orange County Sheriff's Department is seeking experienced individuals who possess extensive technical expertise in the field of HVAC/Air Conditioning maintenance, installation and repair. Sheriff's Air Conditioning Mechanics are responsible for installing, maintaining and repairing various types of commercial/industrial air conditioning, heating, and refrigeration equipment; installing and maintaining heating and ventilating duct systems; and performing maintenance, repair and calibration on heating and air conditioning control devices. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The most successful Sheriff's Air Conditioning Mechanic candidates will possess a minimum of four (4) years of HVAC experience, primarily in the installation, repair and maintenance of industrial and commercial air conditioning systems. Technical Expertise Knowledge of and ability to install, maintain, and repair various types of air conditioning, heating, and refrigeration systems. Lay out, install, and maintain heating and ventilating duct systems. Maintain and repair steam and water boilers. Repair and replace control valves. Complete scheduled inspections of all equipment, check pressure valves, and belts. Maintain records of inspections and work performed. Clean coils, oils fans, change filters, and adjust air flow. Analytical and Problem Solving Skills Troubleshoot units not functioning properly and repair or replace defective or worn parts; diagnose problems and repair pneumatic and electronic control systems. Determine parts and equipment needed for maintenance and repair work and submit job estimates. Review operational charts on boilers and air conditioning equipment to determine efficient operation or significant deviations from normal. Communication Skills Accurately and concisely exchanges information with others, both orally and in writing. Effectively follows written and oral instruction and is able to give instructions to others. Actively listens to others for full understanding of what is being communicated. Comprehends and interprets technical material related to the job. Records project information to ensure accurate reporting. Safety Conscious Ability to engage in safe work practices. Ability to comply with all applicable regulations and safety procedures regarding the installation, maintenance and repair of air conditioning/HVAC systems. Required License/Education Possession of a Universal Technician certificate as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants. MINIMUM QUALIFICATIONS Click here for the complete listing of the minimum qualifications for Sheriff's Air Conditioning Mechanic SPECIAL QUALIFICATIONS Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Proctored Written Exam | (Refer/non-refer): Candidates will be required to take a proctored written exam consisting of job-related multiple-choice questions. Only the highest scoring candidates will move on to the next assessment. Performance Exam | (Weighted 100%): Candidates will be required to participate in a hands-on performance exam consisting of job-related tasks. Only the highest scoring candidates will be placed on the eligible list. Based on the Departments needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY: Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . EEO INFORMATION ORANGE COUNTY, AS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, ENCOURAGES APPLICANTS FROM DIVERSE BACKGROUNDS TO APPLY. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Sheriff's Air Conditioning Mechanic This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the Department needs are met. Applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Some positions in this job classification may be assigned to work schedules that include weekends, evening shift, or night shift and may be assigned to work in a Correctional Facility. Night shift or Evening shift differential is paid in addition to hourly salary as listed. An employee who is regularly assigned to the Central Jail, Theo Lacy Branch Jail or James Musick Facility shall be paid an additional one-dollar and fifty-cents ($1.50) per hour for all hours actually paid. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Sheriff's Air Conditioning Mechanic vacancies. The eligible list established may also be used to fill positions in similar/or lower classifications. THE OPPORTUNITY The Orange County Sheriff's Department is seeking experienced individuals who possess extensive technical expertise in the field of HVAC/Air Conditioning maintenance, installation and repair. Sheriff's Air Conditioning Mechanics are responsible for installing, maintaining and repairing various types of commercial/industrial air conditioning, heating, and refrigeration equipment; installing and maintaining heating and ventilating duct systems; and performing maintenance, repair and calibration on heating and air conditioning control devices. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The most successful Sheriff's Air Conditioning Mechanic candidates will possess a minimum of four (4) years of HVAC experience, primarily in the installation, repair and maintenance of industrial and commercial air conditioning systems. Technical Expertise Knowledge of and ability to install, maintain, and repair various types of air conditioning, heating, and refrigeration systems. Lay out, install, and maintain heating and ventilating duct systems. Maintain and repair steam and water boilers. Repair and replace control valves. Complete scheduled inspections of all equipment, check pressure valves, and belts. Maintain records of inspections and work performed. Clean coils, oils fans, change filters, and adjust air flow. Analytical and Problem Solving Skills Troubleshoot units not functioning properly and repair or replace defective or worn parts; diagnose problems and repair pneumatic and electronic control systems. Determine parts and equipment needed for maintenance and repair work and submit job estimates. Review operational charts on boilers and air conditioning equipment to determine efficient operation or significant deviations from normal. Communication Skills Accurately and concisely exchanges information with others, both orally and in writing. Effectively follows written and oral instruction and is able to give instructions to others. Actively listens to others for full understanding of what is being communicated. Comprehends and interprets technical material related to the job. Records project information to ensure accurate reporting. Safety Conscious Ability to engage in safe work practices. Ability to comply with all applicable regulations and safety procedures regarding the installation, maintenance and repair of air conditioning/HVAC systems. Required License/Education Possession of a Universal Technician certificate as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants. MINIMUM QUALIFICATIONS Click here for the complete listing of the minimum qualifications for Sheriff's Air Conditioning Mechanic SPECIAL QUALIFICATIONS Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Proctored Written Exam | (Refer/non-refer): Candidates will be required to take a proctored written exam consisting of job-related multiple-choice questions. Only the highest scoring candidates will move on to the next assessment. Performance Exam | (Weighted 100%): Candidates will be required to participate in a hands-on performance exam consisting of job-related tasks. Only the highest scoring candidates will be placed on the eligible list. Based on the Departments needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY: Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . EEO INFORMATION ORANGE COUNTY, AS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, ENCOURAGES APPLICANTS FROM DIVERSE BACKGROUNDS TO APPLY. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SHERIFF'S COMMUNITY SERVICES OFFICER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. THE DEPARTMENT The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions. Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management. Click here for OCSD website THE POSITION Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays. IDEAL CANDIDATE The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice. MINIMUM QUALIFICATIONS General knowledge of : Law enforcement functions and responsibilities in an urban community. Ability to: Develop rapport and obtain cooperation from crime victims, witnesses and informants Obtain complete and relevant information from interviewees to complete incident and crime reports Prepare clear and accurate reports Speak and write clearly and concisely Read, understand and interpret moderately complex laws, rules, directives and other written material Safely operate a marked police vehicle in all weather and traffic conditions Find obscure addresses and locations Experience/Education One year of experience which demonstrates possession of the required knowledges and abilities. Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience. License Required Possession of a valid California Driver License, Class C or higher, is required by date of appointment. Click here to view the class spec/job description. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process. Environmental/Mental Conditions : Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork. Physical Requirements: Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List : After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) : The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION SHERIFF'S COMMUNITY SERVICES OFFICER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. THE DEPARTMENT The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions. Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management. Click here for OCSD website THE POSITION Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays. IDEAL CANDIDATE The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice. MINIMUM QUALIFICATIONS General knowledge of : Law enforcement functions and responsibilities in an urban community. Ability to: Develop rapport and obtain cooperation from crime victims, witnesses and informants Obtain complete and relevant information from interviewees to complete incident and crime reports Prepare clear and accurate reports Speak and write clearly and concisely Read, understand and interpret moderately complex laws, rules, directives and other written material Safely operate a marked police vehicle in all weather and traffic conditions Find obscure addresses and locations Experience/Education One year of experience which demonstrates possession of the required knowledges and abilities. Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience. License Required Possession of a valid California Driver License, Class C or higher, is required by date of appointment. Click here to view the class spec/job description. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process. Environmental/Mental Conditions : Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork. Physical Requirements: Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List : After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) : The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Full Time
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PHYSICIAN II ( CORRECTIONAL HEALTH SERVICES) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours Other Additional Premium Pays This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. This recruitment is being held to establish an Open eligible list to fill current and future Physician II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five correctional facilities and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Physician II will be the primary care provider to the most under-served patients in Orange County while working in a challenging environment. Physicians will provide all urgent and chronic care to the adult population of Orange County Jails, including women's health and prenatal care to obstetric (OB) patients. Physicians must be skilled at making good clinical judgments based on physical diagnosis and perform a wide range of office based, outpatient procedures such as: femoral venipunctures, skin biopsies, sutures, ingrown nail removals, incision and drainage, pap smears, colonoscopies, etc. Additionally, the Physician II will provide clinical supervision and oversight of four (4) Nurse Practitioners (NP). DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have one (1) or more years of experience working in triage/urgent care, mental health, or correctional medicine type of setting. The ideal candidate will also demonstrate the following: Professional & Technical Expertise: Providing medical and mental health services effectively while promoting patient safety and improving patient care practices Performing comprehensive physical examinations and ordering appropriate diagnostic studies Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities Knowledge of current policies, practices, and trends as it relates to Correctional Health Knowledge of Microsoft Office Suite and electronic medical record systems (e.g. EHR system) Leadership & Supervision | Developing Others: Supervising, directing, and consulting with clinical staff Maintaining team objectives and standards Training and developing staff to ensure they understand and follow proper procedures and protocols Adaptability | Handling Stress: Diagnosing, treating and controlling diseases in a sensitive manner Demonstrating resilience and positivity in a challenging environment Responding and relating well to supervisor by being open to work performance feedback Demonstrating empathy and genuinely caring about incarcerated clients Critical Thinking | Safety Focus: Using initiative and sound judgment in performing medical diagnostic and treatment services Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients Written & Oral Communication Skills | Collaboration: Providing accurate medical records and reports Verbally deescalating violent, aggressive or destructive behavior safely and effectively, while giving care to clients Providing and relaying important medical related messages with members of the health care team and other agencies efficiently both verbally and in writing Using diplomacy when dealing with challenging situations and/or people Fostering a collaborative approach with health care staff and Orange County Sheriff's Department (OCSD) administration to promote quality healthcare delivery to inmates SPECIAL QUALIFICATIONS/REQUIREMENTS: Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner which includes completing a Personal History Form, interviewing with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: For detailed information on Physician II minimum qualifications, including Physical and Mental Requirements, Environment and Working Conditions click here. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or gyerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION PHYSICIAN II ( CORRECTIONAL HEALTH SERVICES) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours Other Additional Premium Pays This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. This recruitment is being held to establish an Open eligible list to fill current and future Physician II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five correctional facilities and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Physician II will be the primary care provider to the most under-served patients in Orange County while working in a challenging environment. Physicians will provide all urgent and chronic care to the adult population of Orange County Jails, including women's health and prenatal care to obstetric (OB) patients. Physicians must be skilled at making good clinical judgments based on physical diagnosis and perform a wide range of office based, outpatient procedures such as: femoral venipunctures, skin biopsies, sutures, ingrown nail removals, incision and drainage, pap smears, colonoscopies, etc. Additionally, the Physician II will provide clinical supervision and oversight of four (4) Nurse Practitioners (NP). DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have one (1) or more years of experience working in triage/urgent care, mental health, or correctional medicine type of setting. The ideal candidate will also demonstrate the following: Professional & Technical Expertise: Providing medical and mental health services effectively while promoting patient safety and improving patient care practices Performing comprehensive physical examinations and ordering appropriate diagnostic studies Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities Knowledge of current policies, practices, and trends as it relates to Correctional Health Knowledge of Microsoft Office Suite and electronic medical record systems (e.g. EHR system) Leadership & Supervision | Developing Others: Supervising, directing, and consulting with clinical staff Maintaining team objectives and standards Training and developing staff to ensure they understand and follow proper procedures and protocols Adaptability | Handling Stress: Diagnosing, treating and controlling diseases in a sensitive manner Demonstrating resilience and positivity in a challenging environment Responding and relating well to supervisor by being open to work performance feedback Demonstrating empathy and genuinely caring about incarcerated clients Critical Thinking | Safety Focus: Using initiative and sound judgment in performing medical diagnostic and treatment services Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients Written & Oral Communication Skills | Collaboration: Providing accurate medical records and reports Verbally deescalating violent, aggressive or destructive behavior safely and effectively, while giving care to clients Providing and relaying important medical related messages with members of the health care team and other agencies efficiently both verbally and in writing Using diplomacy when dealing with challenging situations and/or people Fostering a collaborative approach with health care staff and Orange County Sheriff's Department (OCSD) administration to promote quality healthcare delivery to inmates SPECIAL QUALIFICATIONS/REQUIREMENTS: Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner which includes completing a Personal History Form, interviewing with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: For detailed information on Physician II minimum qualifications, including Physical and Mental Requirements, Environment and Working Conditions click here. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or gyerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INSTITUTIONAL COOK (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $0.75 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions of similar or lower-level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Institutional Cook supervises paid staff and in some assignments is required to direct or train inmates and juveniles in the preparation, cooking and serving of food. In addition, the position prepares, cooks and serves food; checks menu for items to be prepared; estimates number of persons to be served; makes substitutions on the menu when foods indicated are unavailable; determines quantities of ingr edients to be used for the number of servings to be prepared; assists in ordering, receiving, checking and storing foods and supplies; reports suspected violations of institutional rules and submits reports of inmate or juvenile ward violations of rules and regulations to a designated authority; prepares records and reports; inspects food preparation areas to see that sanitary procedures are observed and ensures that proper techniques and procedures are being used by persons engaged in food service activities. The position may also perform meat cutting and baking duties. Incumbents work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: Experience working in the institutional food service industry (e.g. correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering) Six (6) months of lead/supervisory experience The ability to detect odors and other indicators of food spoilage, push, pull and steer food carts MINIMUM QUALIFICATIONS General Knowledge of: Practices, methods, and equipment used in preparing, cooking, and serving large quantities of food in an institutional, large commercial kitchen or similar setting Common weights and measures used in cooking Food handlers' sanitation and safety practices Some Knowledge of : Basic principles of supervision Fundamentals of dietetics Behavior of persons in detention facilities Sanitation methods in cleaning and caring of equipment Practices of ordering, storing and inventorying large quantities of food Occupational hazards and safety precautions of kitchen areas and equipment Ability to: Supervise and train paid staff and/or oversee and train jail inmates or youths in the preparation, cooking and serving of food Direct the preparation of and/or prepare, large quantities of food Coordinate cooking processes so that nutritional meals are prepared and served on time Add, subtract, multiply, and divide up to four-digit numbers and fractions Read and understand recipes, instructions, and labels Prepare and maintain work and food preparation activity records and reports; inventory supplies and equipment Maintain the security of kitchen equipment and utensils Read, write, speak, comprehend, and communicate in English Education and Experience: One (1) year of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include six (6) months of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Please click here to view class spec/job description. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). Human Resources l Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Exam (Weighted 10 0%): A written exam consisting of job-related, multiple-choice questions will be administered. Invitations to participate in the written exam will be sent via e-mail. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION INSTITUTIONAL COOK (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $0.75 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions of similar or lower-level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Institutional Cook supervises paid staff and in some assignments is required to direct or train inmates and juveniles in the preparation, cooking and serving of food. In addition, the position prepares, cooks and serves food; checks menu for items to be prepared; estimates number of persons to be served; makes substitutions on the menu when foods indicated are unavailable; determines quantities of ingr edients to be used for the number of servings to be prepared; assists in ordering, receiving, checking and storing foods and supplies; reports suspected violations of institutional rules and submits reports of inmate or juvenile ward violations of rules and regulations to a designated authority; prepares records and reports; inspects food preparation areas to see that sanitary procedures are observed and ensures that proper techniques and procedures are being used by persons engaged in food service activities. The position may also perform meat cutting and baking duties. Incumbents work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: Experience working in the institutional food service industry (e.g. correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering) Six (6) months of lead/supervisory experience The ability to detect odors and other indicators of food spoilage, push, pull and steer food carts MINIMUM QUALIFICATIONS General Knowledge of: Practices, methods, and equipment used in preparing, cooking, and serving large quantities of food in an institutional, large commercial kitchen or similar setting Common weights and measures used in cooking Food handlers' sanitation and safety practices Some Knowledge of : Basic principles of supervision Fundamentals of dietetics Behavior of persons in detention facilities Sanitation methods in cleaning and caring of equipment Practices of ordering, storing and inventorying large quantities of food Occupational hazards and safety precautions of kitchen areas and equipment Ability to: Supervise and train paid staff and/or oversee and train jail inmates or youths in the preparation, cooking and serving of food Direct the preparation of and/or prepare, large quantities of food Coordinate cooking processes so that nutritional meals are prepared and served on time Add, subtract, multiply, and divide up to four-digit numbers and fractions Read and understand recipes, instructions, and labels Prepare and maintain work and food preparation activity records and reports; inventory supplies and equipment Maintain the security of kitchen equipment and utensils Read, write, speak, comprehend, and communicate in English Education and Experience: One (1) year of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include six (6) months of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Please click here to view class spec/job description. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). Human Resources l Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Exam (Weighted 10 0%): A written exam consisting of job-related, multiple-choice questions will be administered. Invitations to participate in the written exam will be sent via e-mail. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MARINE MECHANIC This recruitment will be posted for a minimum of five (5) business days and will remain posted on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List. The list can be used to fill current and future Marine Mechanic positions. The eligible list established may also be used to fill similar and/or lower level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Harbor Patrol/Marine Operations Bureau provides around-the-clock law enforcement, marine firefighting and search/rescue services along the 48 miles of Orange County coastline and within the county's three major harbors at Newport Beach, Sunset-Huntington and Dana Point.The Marine Operations fleet consists of six twin-engine fireboats and nine single-engine patrol boats. The fleet is completely maintained "in-house" by the bureau's highly skilled marine mechanics and craftsmen. The maintenance staff consists of one supervisor, four marine mechanics, two marine painters, and one marine carpenter. THE OPPORTUNITY The Marine Mechanics under direction perform journey level work in installing, maintaining and repairing marine inboard and outboard gasoline engines and propulsion equipment; to maintain and repair fire pumps and other mechanical equipment. SPECIAL REQUIREMENTS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Marine Mechanic position . IDEAL CANDIDATE The ideal candidate will possess more than five (5) years of experience in installing, maintaining and repairing marine inboard gasoline engines, propulsion equipment, transmissions, steering systems, outdrives, and outboards; to maintain and repair fire pumps and other mechanical equipment. Ideal candidate would also have completed service training schools from one or more of the following: Volvo-Penta, Crusader Marine, or Yamaha outboards. PHYSICAL, MENTAL, and ENVIRONMENTAL REQUIREMENT The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Below is a description of the physical, mental, and environmental abilities that are customarily required to perform the essential job functions of the position. Applicants are encouraged to contact the recruiter identified in the announcement for any questions or to request an accommodation during the selection process. Physical Requirements Ability to stand, reach, bend, stoop, and perform strenuous physical/manual labor. Ability to walk up/down uneven terrain/irregular surfaces/hills. Upper body strength to lift/push/pull/carry up to 50 pound objects; vision sufficient to read standard text, and to drive vehicles requiring a Class B license with passenger endorsement, such as dump crews passenger trucks; speak and hear well enough in a noisy environment to communicate clearly and understandably in person, over the telephone and in small groups; and manual dexterity to write. Able to swim and perform ocean sea tests in Harbor Patrol vessels. Environmental Conditions Stamina to work outdoors in varied climates and exposed to weather, noise, pollens, dust, fumes, birds, noise, and vibration. Ability to work on floating docks and moving vessels. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all application to identify the most qualified candidates for the position based on skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email mcervantes@ocsheriff.gov. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION MARINE MECHANIC This recruitment will be posted for a minimum of five (5) business days and will remain posted on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List. The list can be used to fill current and future Marine Mechanic positions. The eligible list established may also be used to fill similar and/or lower level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Harbor Patrol/Marine Operations Bureau provides around-the-clock law enforcement, marine firefighting and search/rescue services along the 48 miles of Orange County coastline and within the county's three major harbors at Newport Beach, Sunset-Huntington and Dana Point.The Marine Operations fleet consists of six twin-engine fireboats and nine single-engine patrol boats. The fleet is completely maintained "in-house" by the bureau's highly skilled marine mechanics and craftsmen. The maintenance staff consists of one supervisor, four marine mechanics, two marine painters, and one marine carpenter. THE OPPORTUNITY The Marine Mechanics under direction perform journey level work in installing, maintaining and repairing marine inboard and outboard gasoline engines and propulsion equipment; to maintain and repair fire pumps and other mechanical equipment. SPECIAL REQUIREMENTS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Marine Mechanic position . IDEAL CANDIDATE The ideal candidate will possess more than five (5) years of experience in installing, maintaining and repairing marine inboard gasoline engines, propulsion equipment, transmissions, steering systems, outdrives, and outboards; to maintain and repair fire pumps and other mechanical equipment. Ideal candidate would also have completed service training schools from one or more of the following: Volvo-Penta, Crusader Marine, or Yamaha outboards. PHYSICAL, MENTAL, and ENVIRONMENTAL REQUIREMENT The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Below is a description of the physical, mental, and environmental abilities that are customarily required to perform the essential job functions of the position. Applicants are encouraged to contact the recruiter identified in the announcement for any questions or to request an accommodation during the selection process. Physical Requirements Ability to stand, reach, bend, stoop, and perform strenuous physical/manual labor. Ability to walk up/down uneven terrain/irregular surfaces/hills. Upper body strength to lift/push/pull/carry up to 50 pound objects; vision sufficient to read standard text, and to drive vehicles requiring a Class B license with passenger endorsement, such as dump crews passenger trucks; speak and hear well enough in a noisy environment to communicate clearly and understandably in person, over the telephone and in small groups; and manual dexterity to write. Able to swim and perform ocean sea tests in Harbor Patrol vessels. Environmental Conditions Stamina to work outdoors in varied climates and exposed to weather, noise, pollens, dust, fumes, birds, noise, and vibration. Ability to work on floating docks and moving vessels. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all application to identify the most qualified candidates for the position based on skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email mcervantes@ocsheriff.gov. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on evenings, weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor, Nights? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor, Nights extra help positions. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC). MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation for the first batch of applications is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023. On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Variable Shift
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on evenings, weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor, Nights? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor, Nights extra help positions. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC). MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation for the first batch of applications is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023. On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an eligible list to fill current and future Group Counselor Trainee extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor Trainee? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor Trainee extra help positions. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023.On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE The typical shifts for Group Counselor Trainees include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on an emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Variable Shift
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an eligible list to fill current and future Group Counselor Trainee extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on weekends. holidays or on emergency basis as needed. To be considered for the first batch of applications, please submit your application on or before August 10, 2023. To be included in the next round of consideration, please submit your application by October 9, 2023. The next ONE DAY HIRING EVENT is scheduled for Wednesday , October 18, 2023. Do you have what it takes to be a Group Counselor Trainee? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor Trainee extra help positions. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. The orientation is scheduled for Wednesday, August 16, 2023 at 5:30 pm. The next Orientation is scheduled for Tuesday, October 10, 2023 at 5:30 pm. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023.On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE The typical shifts for Group Counselor Trainees include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on an emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR (DRUG RECOGNITION EXPERT) OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will begin accepting applications on Thursday, September 7, 2023 , and will be advertised for a minimum of five (5) business days. Thereafter, the recruitment will remain open on a continuous basis until the needs of the hiring department have been met. All applicants are encouraged to apply immediately as this bulletin can close at any time. THE DISTRICT ATTORNEY: The Office of the Orange County District Attorney - Public Administrator (OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA-PA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION: The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY: The District Attorney-Public Administrator is seeking aDrug Recognition Expert (DRE) Investigator to work as a case agent on drug-impaired driving related cases. A DRE Investigator will also serve as an instructor for all county-wide agencies so that officers can maintain their DRE certification. The Bureau is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner/work with District Attorney legal staff, local and State police agencies, forensic toxicologists, and concerned federal agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING: DRE Certification Three (3) to five (5) years of experience as a DRE Instructor First-hand experience with administering a DRE school, including curriculum planning and instructor identification and scheduling Familiarity with the OCDA - DUID (Driving Under the Influence of Drugs) Collaborative Grant program and objectives, including having taken or taught DRE courses regarding the grant model Prior experience testifying in court as a DRE Knowledge of current drug trends, Pharmacokinetics of alcohol and drugs, updates in philosophy or practice from NHTSA and the DRE Technical Advisory Panel Superior teaching and organizational skills Approachability and flexibility Exceptional judgment and common sense Ability to apply forward-thinking and creative thought with high ethical standards Thorough knowledge of courtroom procedures as well as investigative techniques and methods Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered Drug Recognition Expert Card Drug Recognition Expert Rolling Log All applicants who have filed an application, must scan, upload, and attach their California P.O.S.T. certificate (Basic, Intermediate, Advanced, Supervisory, or Management) as well as their DRE Card and DRE Rolling Log to the application. [Failure to immediately attach your certificates may result in an incomplete application which may not be accepted] MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS: The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical and Mental Characteristics: Ability to perform active law enforcement role, body strength sufficient to effect arrest and control of suspects; independent body mobility to effectuate arrest, drive a vehicle, perform various law enforcement related searches, access a standard office; vision sufficient to read typed and handwritten documents, to read computer screen and to drive a vehicle; manual dexterity to accomplish handgun qualification, to operate police vehicles and radios, operate a computer keyboard to complete reports and do informational queries; stamina to enter, drive and exit a vehicle several times in one day, in all forms of weather conditions, ability to speak and hear well enough to converse in person and on the phone. Mental stamina for complex problem solving and dealing with stressful situations; ability to recall and recreate detailed conversation or events, interpret and apply oral/written instructions; remain alert and coherent to take action or to decide alternative courses of action under routine, highly stressful, or environmentally difficult conditions. Environmental Conditions: Will be required to work office and field investigative assignments, use personal vehicle for travel (with mileage reimbursement), conduct field investigations, interview hostile or uncooperative individuals, conduct fixed and moving surveillance, travel outside of Orange County. RETIREMENT RECIPROCITY: Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS: In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. COMPENSATION: In addition to the monthly starting pay of $ 9,028.93 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring the following bilingual skills: Spanish/English : Ability to speak, read, write, and understand fluent Spanish and English. Vietnamese/English : Ability to speak, write, and understand fluent Vietnamese and English. RECRUITMENT PROCESS: The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Application Appraisal Panel: (Weighed 100%) Application materials will be rated by a panel of job knowledge experts for those qualifications most needed to perform the duties of the job. The more qualified candidates will be referred to the next step. This is a competitive process; therefore, be thorough in your responses. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting and medical and psychological testing, to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION DISTRICT ATTORNEY INVESTIGATOR (DRUG RECOGNITION EXPERT) OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future vacancies in the Orange County District Attorney's Office. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will begin accepting applications on Thursday, September 7, 2023 , and will be advertised for a minimum of five (5) business days. Thereafter, the recruitment will remain open on a continuous basis until the needs of the hiring department have been met. All applicants are encouraged to apply immediately as this bulletin can close at any time. THE DISTRICT ATTORNEY: The Office of the Orange County District Attorney - Public Administrator (OCDA-PA) represents the People of the State of California in criminal and civil proceedings in the Superior Court of California and appellate courts of the state. The mission of the OCDA-PA is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. THE BUREAU OF INVESTIGATION: The Orange County District Attorney’s Office - Bureau of Investigation supports the prosecutorial and law enforcement endeavors of the District Attorney. It provides a wide range of policing services tasked with suppressing crime and ensuring all criminal cases filed in Orange County are thoroughly investigated. THE OPPORTUNITY: The District Attorney-Public Administrator is seeking aDrug Recognition Expert (DRE) Investigator to work as a case agent on drug-impaired driving related cases. A DRE Investigator will also serve as an instructor for all county-wide agencies so that officers can maintain their DRE certification. The Bureau is seeking individuals who are: Self-motivated Effective communicators Team players able to successfully partner/work with District Attorney legal staff, local and State police agencies, forensic toxicologists, and concerned federal agencies THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING: DRE Certification Three (3) to five (5) years of experience as a DRE Instructor First-hand experience with administering a DRE school, including curriculum planning and instructor identification and scheduling Familiarity with the OCDA - DUID (Driving Under the Influence of Drugs) Collaborative Grant program and objectives, including having taken or taught DRE courses regarding the grant model Prior experience testifying in court as a DRE Knowledge of current drug trends, Pharmacokinetics of alcohol and drugs, updates in philosophy or practice from NHTSA and the DRE Technical Advisory Panel Superior teaching and organizational skills Approachability and flexibility Exceptional judgment and common sense Ability to apply forward-thinking and creative thought with high ethical standards Thorough knowledge of courtroom procedures as well as investigative techniques and methods Special Qualifications Possess a valid state of California P.O.S.T. certificate (basic, intermediate, advanced, supervisory or management). Graduated from a state of California P.O.S.T. certified peace officer regular basic course academy Modular format (reserve) training will not be considered Drug Recognition Expert Card Drug Recognition Expert Rolling Log All applicants who have filed an application, must scan, upload, and attach their California P.O.S.T. certificate (Basic, Intermediate, Advanced, Supervisory, or Management) as well as their DRE Card and DRE Rolling Log to the application. [Failure to immediately attach your certificates may result in an incomplete application which may not be accepted] MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for the District Attorney Investigator. PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS: The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical and Mental Characteristics: Ability to perform active law enforcement role, body strength sufficient to effect arrest and control of suspects; independent body mobility to effectuate arrest, drive a vehicle, perform various law enforcement related searches, access a standard office; vision sufficient to read typed and handwritten documents, to read computer screen and to drive a vehicle; manual dexterity to accomplish handgun qualification, to operate police vehicles and radios, operate a computer keyboard to complete reports and do informational queries; stamina to enter, drive and exit a vehicle several times in one day, in all forms of weather conditions, ability to speak and hear well enough to converse in person and on the phone. Mental stamina for complex problem solving and dealing with stressful situations; ability to recall and recreate detailed conversation or events, interpret and apply oral/written instructions; remain alert and coherent to take action or to decide alternative courses of action under routine, highly stressful, or environmentally difficult conditions. Environmental Conditions: Will be required to work office and field investigative assignments, use personal vehicle for travel (with mileage reimbursement), conduct field investigations, interview hostile or uncooperative individuals, conduct fixed and moving surveillance, travel outside of Orange County. RETIREMENT RECIPROCITY: Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 3% at age 55 for safety members. Membership in the Orange County Employees Retirement System (OCERS). For more information, please call (714) 558-6200 or visit www.ocers.org EMPLOYEE BENEFITS: In addition to the County's standard suite of benefits such as: a choice of several health plans, dental and vision insurance, paid vacation, paid holidays, we also offer: Highly competitive salary Option of participating in the 457b Deferred Compensation Plan. For more information, please visit www.countyoforangedcplan.com Annual Leave (paid-time off accrual) For specific information regarding Medical and Dental benefits for Association of Orange County Deputy Sheriffs' (AOCDS) members, please call (714) 285-9900. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan, which has reciprocity with the Public Employees Retirement System (PERS). Participation in a deferred compensation plan is available. The County also offers up to $10,000 annual Educational and Professional Reimbursement. For detailed information on benefits click here . For detailed information on OCERS retirement click here. COMPENSATION: In addition to the monthly starting pay of $ 9,028.93 , candidates receive P.O.S.T. pay commensurate with the level of P.O.S.T. certificate the candidate possesses. Additional compensation up to 70 cents ($0.70) per hour may be available for candidates selected to work in positions requiring the following bilingual skills: Spanish/English : Ability to speak, read, write, and understand fluent Spanish and English. Vietnamese/English : Ability to speak, write, and understand fluent Vietnamese and English. RECRUITMENT PROCESS: The Office of the District Attorney Human Resources screens all applications to identify the qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. After all the test procedures have been completed, the District Attorney's Human Resources will establish an eligible list of qualified candidates. The recruitment procedure will consist of the following steps. Each step will require a few weeks to complete. Application Appraisal Panel: (Weighed 100%) Application materials will be rated by a panel of job knowledge experts for those qualifications most needed to perform the duties of the job. The more qualified candidates will be referred to the next step. This is a competitive process; therefore, be thorough in your responses. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Only the most successful candidates will be placed on the eligible list. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment procedure listed above may be modified. All candidates will be notified of any changes in the recruitment procedure. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. SPECIAL QUALIICATIONS Candidates under consideration for hire by the Office of the District Attorney-Public Administrator will be required to successfully pass an extensive and thorough background investigation, including Live Scan fingerprinting and medical and psychological testing, to the satisfaction of the District Attorney. The information gathered in the course of a background investigation is deemed confidential and will not be disclosed to the applicant unless legally mandated by statute to do so. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. If you have questions related to this recruitment, please contact Alissa Quintero at (714) 347-8805 or Alissa.Quintero@ocdapa.org EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION Diversity, Equity, and Inclusion Manager (Public Information & Affairs Manager) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Diversity, Equity, and Inclusion Manager positions. This list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY This recruitment will remain open on a continuous basis until the County's needs are met. The first round of consideration will be on December 6, 2023. Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most-populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,200 dedicated employees, providing human services to an average of one in four Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency and is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. THE OPPORTUNITY Under the direction of the Deputy Director for Community and Government Relations, the Diversity, Equity, and Inclusion Manager will lead agency-wide efforts to: Cultivate a diverse and culturally competent workforce; and Utilize data to address disparities within the local population in regards to client access, utilization, and outcomes. You will be empowered to develop the first formal DEI plan for one of the largest public agency in Orange County. The goal is to embed diversity, equity, and inclusion principles, policies, and processes not only within all areas of SSA, but also ensuring that these considerations are incorporated in key decision making processes, in support of our clients, staff, and community. The primary duties of this position will include: Building strong relationships within SSA (from executive leadership to junior staff) to drive awareness, commitment, and accountability for the DEI plan; Advising the Community Engagement Team on its outreach plan to align with the organization's ethos on equity and inclusion; Guiding the Communications Team on its strategic communications plan to ensure communications are culturally appropriate and contains inclusive messaging; Collaborating with Human Resources, executive leadership, and supervisors to ensure that SSA recruits and retains a diverse and culturally competent workforce; and Recommending program initiatives to address disparities in client access, utilization, and outcomes. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess at least two (2) years of relevant experience in organizing or working with diversity, equity, and inclusion initiatives in an organization, including one (1) year of supervisory experience. Candidates must also possess at least two (2) years of experience collecting and analyzing volumes of data, and making recommendations and decisions based on that data. In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies: Technical Knowledge & Experience Exposure to equity and diversity work in relation to social services programs Utilizing technical knowledge to support equitable outcomes through culturally competent policies, programs, and services Experienced in large-scale program development and implementation Ability to develop, gather, analyze data to make recommendations on program and policy design with respect to equity and diversity Leadership & Communication Constructively leading difficult conversation with all levels of staff Responding effectively, both verbally and in writing, to relay information appropriately to various audiences Navigating interpersonal, cultural, and/or organizational challenges surrounding equity issues and diversity concerns Problem Solving Anticipating potential diversity, equity, and inclusion issues within SSA programs and proactively finding alternative solutions Implementing innovative approaches to improve current program processes Planning and organizing projects to meet established timelines while balance the demands of short-term and long-term goals SPECIAL QUALIFICATIONS Candidates will be required to undergo and successfully clear a background clearance check prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e., degree, license or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Public Information and Affairs Manager, including physical & mental requirements and environmental & working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications. All applicants will be notified via email of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Joanne Li at 714-834-7327 or Joanne.Li@ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EDUCATION SERVICES COORDINATOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. Salary may be negotiable within the range listed above, based on position requirements, and successful candidate's qualifications, subject to appropriate authorization. This recruitment is being held to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. RECRUITMENT INFORMATION Under general supervision, coordinates educational services for inmates in the OC Sheriff's correctional system. Develops class schedules, prepares reports detailing instructional activities, and coordinates registration of students. Provides direction in planning, coordination, supervision, and administration of policies and procedures in education services. Coordinates and administers video tape viewing and testing services. Advises students, reviews, researches and requests new materials, maintains records and prepares a variety of reports as requested. Ensures programs conducted are operated effectively and efficiently to achieve institutional goals. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County. The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Sheriff's Correctional Programs and Services Unit of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted, and evaluated at each OCSD jail facility by the Correctional Programs and Services staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Services Unit also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Orange County Sheriff’s Department, Inmate Services Division, has a need for a Education Services Coordinator. An incumbent typically coordinates inmate educational services at one or more facilities within the Sheriff's correctional system. This responsibility includes testing, verification, reporting, record keeping and correspondence with State/Authorized test center officials for G.E.D. or other certification of qualified inmates at the assigned facility(ies). The work regularly involves instructing other staff on administering education program services and keeping records. An incumbent has continuing responsibility for the security of all test materials and the accuracy and technical correctness of all reports and records pertaining to correctional educational activities at the assigned facilities subject to review by supervision for conformance to departmental, State and federal policies and procedures. IDEAL CANDIDATE The ideal candidate will have a minimum of five years of experience: working with adult students, college instructors, and security personnel, in a correctional setting, in planning, assigning, and supervising work in administering group instruction, experience conducting assessment, testing, preparing courses of study and daily lesson plans; counseling students as to their academic progress in the classroom; possess experience being around inmates; controlling and managing materials and equipment that may be used as potential weapons. MINIMUM QUALIFICATIONS General Knowledge of: Principles and methods of administering written tests and scoring and analyzing test results State and federal requirements for certification of individual educational attainment Principles and methods of interviewing and counseling individuals regarding educational goals, attainment and requirements Techniques and methods of instructing others and obtaining their cooperation in accomplishing moderately complex tasks Principles of operation of videotape playback equipment Ability to: Communicate effectively, orally and in writing Establish and maintain cooperative relationships with inmates and staff, and elicit cooperation from others in carrying out planned activities Learn, interpret and apply detailed rules and regulations Prepare detailed and accurate records and reports Operate movie and video tape projectors, recorders and other audiovisual equipment Click here to learn more about the Minimum Qualifications. Education and Experience A bachelor's degree in teaching, training, counseling or testing, or equivalent education and/or experience, as verified by the office of the G.E.D. Coordinator, California Department of Education. License/Certification Possession of a valid California driver license by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County. SPECIAL QUALIFICATIONS Applicants must NOT have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. The background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e.. degree, license, or official transcripts). Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Full Time
CAREER DESCRIPTION EDUCATION SERVICES COORDINATOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. Salary may be negotiable within the range listed above, based on position requirements, and successful candidate's qualifications, subject to appropriate authorization. This recruitment is being held to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. RECRUITMENT INFORMATION Under general supervision, coordinates educational services for inmates in the OC Sheriff's correctional system. Develops class schedules, prepares reports detailing instructional activities, and coordinates registration of students. Provides direction in planning, coordination, supervision, and administration of policies and procedures in education services. Coordinates and administers video tape viewing and testing services. Advises students, reviews, researches and requests new materials, maintains records and prepares a variety of reports as requested. Ensures programs conducted are operated effectively and efficiently to achieve institutional goals. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County. The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Sheriff's Correctional Programs and Services Unit of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted, and evaluated at each OCSD jail facility by the Correctional Programs and Services staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Services Unit also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Orange County Sheriff’s Department, Inmate Services Division, has a need for a Education Services Coordinator. An incumbent typically coordinates inmate educational services at one or more facilities within the Sheriff's correctional system. This responsibility includes testing, verification, reporting, record keeping and correspondence with State/Authorized test center officials for G.E.D. or other certification of qualified inmates at the assigned facility(ies). The work regularly involves instructing other staff on administering education program services and keeping records. An incumbent has continuing responsibility for the security of all test materials and the accuracy and technical correctness of all reports and records pertaining to correctional educational activities at the assigned facilities subject to review by supervision for conformance to departmental, State and federal policies and procedures. IDEAL CANDIDATE The ideal candidate will have a minimum of five years of experience: working with adult students, college instructors, and security personnel, in a correctional setting, in planning, assigning, and supervising work in administering group instruction, experience conducting assessment, testing, preparing courses of study and daily lesson plans; counseling students as to their academic progress in the classroom; possess experience being around inmates; controlling and managing materials and equipment that may be used as potential weapons. MINIMUM QUALIFICATIONS General Knowledge of: Principles and methods of administering written tests and scoring and analyzing test results State and federal requirements for certification of individual educational attainment Principles and methods of interviewing and counseling individuals regarding educational goals, attainment and requirements Techniques and methods of instructing others and obtaining their cooperation in accomplishing moderately complex tasks Principles of operation of videotape playback equipment Ability to: Communicate effectively, orally and in writing Establish and maintain cooperative relationships with inmates and staff, and elicit cooperation from others in carrying out planned activities Learn, interpret and apply detailed rules and regulations Prepare detailed and accurate records and reports Operate movie and video tape projectors, recorders and other audiovisual equipment Click here to learn more about the Minimum Qualifications. Education and Experience A bachelor's degree in teaching, training, counseling or testing, or equivalent education and/or experience, as verified by the office of the G.E.D. Coordinator, California Department of Education. License/Certification Possession of a valid California driver license by date of appointment. The County may waive this requirement when an alternative method of transportation is available which is acceptable to the County. SPECIAL QUALIFICATIONS Applicants must NOT have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. The background screening includes completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e.. degree, license, or official transcripts). Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY CORONER T his recruitment is open to the public beginning Monday, November 6, 2023 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends and holidays. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Deputy Coroner vacancies until the next recruitment. THE DIVISION The Coroner Division is an investigative unit responsible for carrying out the statutory duties of the Coroner. Those duties include investigation into the circumstances surrounding all deaths falling within the Sheriff-Coroner's jurisdiction for the purpose of determining the identity of the deceased, the medical cause of death, the manner of death, and the date and time of death. Medico-legal death investigations are conducted countywide on all homicides, suicides, accidents, suspicious and unexplained deaths. Other duties include notifying the next of kin, safeguarding personal property, collection of evidence, and completion of mandatory records and documents. The Division is also proactive in the community, participating in programs geared towards preventing drunk driving and drug use; identifying consumer products causing fatal injury; domestic violence, child abuse and elder abuse; and providing educational services for medical, legal and law enforcement professionals. Other contributions to the community includecooperative relationships with non-profit organ and tissue procurement agencies to enhance the quality of life and save lives. The Division also collaborates with research organizations pursuing medical science advancements. General Duties: Conduct medico-legal death investigations of all sudden, violent, and unexpected deaths that occur within the County of Orange in order to determine the circumstances, manner, and cause of death, and the identity of decedents coming under the Sheriff-Coroner's jurisdiction; order autopsies performed by professional staff; and do other work as required. THE IDEAL CANDIDATE The ideal candidate will possess basic software computer skills such as Microsoft Outlook, Word, Internet Explorer. Candidate will have a strong understanding and knowledge of anatomy and physiology; possess leadership qualities, effective communication skills; have strong organization and excellent time management skills; be flexible and have the ability to work independently with minimal supervision. MINIMUM QUALIFICATIONS Click here t o view the class spec/job description. General Knowledge of: Investigative principles and techniques Techniques of investigative interviewing Use of scientific investigative equipment Laws and rules of evidence Laws pertaining to death and dead bodies Criminal, civil, and probate laws Physiology, anatomy, medical terminology, and techniques used in general medicine or criminal or coroner's investigations Some Knowledge of: Medicine and its subspecialties and techniques Methods of recognition, collection, preservation, and analysis of medico-legal and/or criminal evidence Prescribed drugs, both generic and name brands, poisons, and other toxic elements and compounds Ability to: Analyze situations and take effective action Work effectively under unpleasant conditions Communicate effectively with attorneys, medical doctors, law enforcement officers, and distraught persons Prepare clear, concise reports and correspondence Answer questions of law pertaining to death and dead bodies Converse with professional medical personnel on a technical level Education and Experience: Option I One year as an investigator with a city, county, state, military, or federal law enforcement agency, Coroner Department, or Medical Examiner's Office OR two years as an investigator for a nongovernment entity conducting medico-legal investigations. Option II Two years in the Orange County class of Forensic Assistant, Forensic Specialist, or Forensic Scientist OR two years in a science or paramedical field such as Autopsy Technician, Registered Nurse, Paramedic, Police Evidence Technician, Criminalist, or any other medical/science related experience which demonstrates possession of the required knowledge and abilities listed. Option III Possession of a Bachelor's Degree from an accredited university in Criminal Justice, Biology, Nursing, Forensic Science, Mortuary Science, or other related subject to be evaluated on a case by case basis. Option IV Possession of an Associate Degree from an accredited college in Criminal Justice, Biology, Nursing, Paramedic Science, or Mortuary Science combined with some experience as a Reserve Peace Officer, Coroner's Volunteer, Forensic Assistant, Orange County Sheriff's Special Officer, Mortician, Licensed Embalmer, Emergency Medical Technician I, Reserve Firefighter, or other related experience. License/Certification: Possession of a valid California Driver License by date of appointment. Option I Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate. Option II Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Specialized Basic Certificate. Option III Must maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Proof of Eligibility (P.O.E.) and obtain and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or a valid California Peace Officer Standards and Training Specialized Basic Certificate upon completion of probation. A P.O.E. is not transferable between agencies and expires upon obtaining a valid California Peace Officer Standards Training (P.O.S.T) Basic Certificate or a valid California Peace Officer Standards Training (P.O.S.T) Specialized Basic Certificate. SPECIAL REQUIREMENTS Must maintain periodic firearm qualification. Requirements for Deputy Coroner per California Government Code Section 1031: Incumbent will be required to successfully complete a Penal Code 832 (Arrest and Firearms) course and the Coroner’s Death Investigation course within one year of date of hire. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e.. degree, license, or official transcripts). Requirements for Deputy Coroner: Be legally authorized to work in the United States under federal law. Must be at least 21 years of age by date of appointment. Not have been convicted of a felony and not be otherwise subject to disqualification under California Government Code Section 1029. Be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect exercise of Deputy Coroner powers, as determined by a license examining authority in accordance with California Government Code Section 1031. Have graduated from high school or attainment of a satisfactory score on a General Education Development (G.E.D.) test or California High School Proficiency exam or have attained a two-year or four-year degree from an accredited college or university. Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Sufficient vision to distinguish colors and utilize field equipment. Ability to hear well enough to communicate and take direction. Ability to independently reason and analyze data, and to reach objective conclusions. Ability to work under stressful conditions, deadlines, and competing priorities. May be required to lift over 50 pounds. Environmental and Working Conditions: Standard office environment in a morgue setting plus field work. Field work may be subject to inclement weather conditions, varying terrain and/or uneven surfaces, heights, and confined spaces. May be exposed to biological agents, chemical agents, fumes, blood and other bodily fluids, offensive odors, contagious diseases, firearms, and pepper spray. May be required to drive a County vehicle. Use of standard office equipment. Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here t o review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION DEPUTY CORONER T his recruitment is open to the public beginning Monday, November 6, 2023 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends and holidays. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Deputy Coroner vacancies until the next recruitment. THE DIVISION The Coroner Division is an investigative unit responsible for carrying out the statutory duties of the Coroner. Those duties include investigation into the circumstances surrounding all deaths falling within the Sheriff-Coroner's jurisdiction for the purpose of determining the identity of the deceased, the medical cause of death, the manner of death, and the date and time of death. Medico-legal death investigations are conducted countywide on all homicides, suicides, accidents, suspicious and unexplained deaths. Other duties include notifying the next of kin, safeguarding personal property, collection of evidence, and completion of mandatory records and documents. The Division is also proactive in the community, participating in programs geared towards preventing drunk driving and drug use; identifying consumer products causing fatal injury; domestic violence, child abuse and elder abuse; and providing educational services for medical, legal and law enforcement professionals. Other contributions to the community includecooperative relationships with non-profit organ and tissue procurement agencies to enhance the quality of life and save lives. The Division also collaborates with research organizations pursuing medical science advancements. General Duties: Conduct medico-legal death investigations of all sudden, violent, and unexpected deaths that occur within the County of Orange in order to determine the circumstances, manner, and cause of death, and the identity of decedents coming under the Sheriff-Coroner's jurisdiction; order autopsies performed by professional staff; and do other work as required. THE IDEAL CANDIDATE The ideal candidate will possess basic software computer skills such as Microsoft Outlook, Word, Internet Explorer. Candidate will have a strong understanding and knowledge of anatomy and physiology; possess leadership qualities, effective communication skills; have strong organization and excellent time management skills; be flexible and have the ability to work independently with minimal supervision. MINIMUM QUALIFICATIONS Click here t o view the class spec/job description. General Knowledge of: Investigative principles and techniques Techniques of investigative interviewing Use of scientific investigative equipment Laws and rules of evidence Laws pertaining to death and dead bodies Criminal, civil, and probate laws Physiology, anatomy, medical terminology, and techniques used in general medicine or criminal or coroner's investigations Some Knowledge of: Medicine and its subspecialties and techniques Methods of recognition, collection, preservation, and analysis of medico-legal and/or criminal evidence Prescribed drugs, both generic and name brands, poisons, and other toxic elements and compounds Ability to: Analyze situations and take effective action Work effectively under unpleasant conditions Communicate effectively with attorneys, medical doctors, law enforcement officers, and distraught persons Prepare clear, concise reports and correspondence Answer questions of law pertaining to death and dead bodies Converse with professional medical personnel on a technical level Education and Experience: Option I One year as an investigator with a city, county, state, military, or federal law enforcement agency, Coroner Department, or Medical Examiner's Office OR two years as an investigator for a nongovernment entity conducting medico-legal investigations. Option II Two years in the Orange County class of Forensic Assistant, Forensic Specialist, or Forensic Scientist OR two years in a science or paramedical field such as Autopsy Technician, Registered Nurse, Paramedic, Police Evidence Technician, Criminalist, or any other medical/science related experience which demonstrates possession of the required knowledge and abilities listed. Option III Possession of a Bachelor's Degree from an accredited university in Criminal Justice, Biology, Nursing, Forensic Science, Mortuary Science, or other related subject to be evaluated on a case by case basis. Option IV Possession of an Associate Degree from an accredited college in Criminal Justice, Biology, Nursing, Paramedic Science, or Mortuary Science combined with some experience as a Reserve Peace Officer, Coroner's Volunteer, Forensic Assistant, Orange County Sheriff's Special Officer, Mortician, Licensed Embalmer, Emergency Medical Technician I, Reserve Firefighter, or other related experience. License/Certification: Possession of a valid California Driver License by date of appointment. Option I Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate. Option II Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Specialized Basic Certificate. Option III Must maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Proof of Eligibility (P.O.E.) and obtain and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or a valid California Peace Officer Standards and Training Specialized Basic Certificate upon completion of probation. A P.O.E. is not transferable between agencies and expires upon obtaining a valid California Peace Officer Standards Training (P.O.S.T) Basic Certificate or a valid California Peace Officer Standards Training (P.O.S.T) Specialized Basic Certificate. SPECIAL REQUIREMENTS Must maintain periodic firearm qualification. Requirements for Deputy Coroner per California Government Code Section 1031: Incumbent will be required to successfully complete a Penal Code 832 (Arrest and Firearms) course and the Coroner’s Death Investigation course within one year of date of hire. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e.. degree, license, or official transcripts). Requirements for Deputy Coroner: Be legally authorized to work in the United States under federal law. Must be at least 21 years of age by date of appointment. Not have been convicted of a felony and not be otherwise subject to disqualification under California Government Code Section 1029. Be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect exercise of Deputy Coroner powers, as determined by a license examining authority in accordance with California Government Code Section 1031. Have graduated from high school or attainment of a satisfactory score on a General Education Development (G.E.D.) test or California High School Proficiency exam or have attained a two-year or four-year degree from an accredited college or university. Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Sufficient vision to distinguish colors and utilize field equipment. Ability to hear well enough to communicate and take direction. Ability to independently reason and analyze data, and to reach objective conclusions. Ability to work under stressful conditions, deadlines, and competing priorities. May be required to lift over 50 pounds. Environmental and Working Conditions: Standard office environment in a morgue setting plus field work. Field work may be subject to inclement weather conditions, varying terrain and/or uneven surfaces, heights, and confined spaces. May be exposed to biological agents, chemical agents, fumes, blood and other bodily fluids, offensive odors, contagious diseases, firearms, and pepper spray. May be required to drive a County vehicle. Use of standard office equipment. Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here t o review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY I, II, III SALARY INFORMATION Deputy District Attorney I - $89,190.40 - $107,827.20 Annually Deputy District Attorney II - $104,312.00 - $116,251.20 Annually Deputy District Attorney III - $119,371.20 - $165,318.40 Annually As a result of the Board approval all OCAA-represented classifications will be receiving the following future salary increases: o Effective June 28, 2024 - 4.25% increase o Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an Eligible List to fill current and future Regular, Limited-Term and Extra-Help Deputy District Attorney I, II, and III vacancies. DEADLINE TO APPLY Online applications will be accepted beginning Friday, March 1, 2024, and will remain open on a continuous basis until 11:59 P.M. PST on the day needs of the department are met. Interested applicants are encouraged to apply immediately for priority consideration. FIRST APPLICATION REVIEW DEADLINE: March 29, 2024, 11:59 P.M. (PST) SECOND APPLICATION REVIEW DEADLINE: April 30, 2024, 11:59 P.M. (PST) THE DISTRICT ATTORNEY The County of Orange , District Attorney , represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The District Attorney's Office has opportunities for Deputy District Attorney I, II, and IIIs who will be a positive influence in making Orange County a safe place to live by supporting the District Attorney's mission. Public safety and the administration of justice are universal concerns. We value qualified candidates with diverse strengths, backgrounds and life experiences that can support a positive and inclusive environment dedicated to serving the People of the State of California. Successful candidates will be assigned to any of our various locations or units within the Legal Division and will have the opportunity to perform the following work, among other tasks: Initiate criminal proceedings, author and litigate motions, conduct pre-trial hearings, perform trials, and execute other professional legal work connected with the enforcement of criminal law; Research, interpret and apply statutes, ordinances, court decisions and other legal authorities in the preparation of cases, memoranda and points and authorities; Negotiate and confer with judges and defense attorneys regarding the appropriate disposition of cases; Interview and examine witnesses and enforce the rights of victims consistent with the just pursuit of criminal prosecutions in the interest of the People. THE IDEAL CANDIDATE In addition to the minimum qualifications for the Deputy District Attorney I, II, and III, the ideal candidate will have experience in the practice of civil, governmental or criminal law with experience in litigation and trial work. Additionally, the ideal candidate will possess the following: Thorough knowledge of legal principles and their application; rules of evidence and the conduct of court proceedings; and California laws; Experience analyzing legal problems and applying legal principles and practices; presenting statement of facts and legal argument; Be an effective advocate who is eager to justly litigate before judges and juries regularly; Be a team player who is able to work cooperatively in a fast-paced environment with a demanding caseload; Be able to effectively work with law enforcement and the general public. *NOTE: Candidate must be a fully licensed, active member in good standing with the California State Bar no later than May, 13, 2024. Candidates who have taken the February 2024 California Bar Exam are eligible to apply but must fully be licensed active members of the California State Bar and in good standing at the time of appointment to be eligible for hire. MINIMUM QUALIFICATIONS Attorney I License: Active membership in the State Bar of California Experience: None required. Attorney II License: Active membership in the State Bar of California Experience: Twelve (12) months of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Attorney III License: Active membership in the State Bar of California Experience: Two (2) years of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. PHYSICAL CHARACTERISTICS and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical Characteristics Vision sufficient to read standard text and read a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone, and in court; independent body mobility sufficient to stand, sit, walk, stoop and bend to access a standard office environment as well as courtroom equipment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write; body strength sufficient to lift and carry files; and ability to drive the distance between work locations. Environmental Conditions Emotional stamina to maintain working relationships while under the pressure of deadlines. Will be required to interact with varying levels of organizational hierarchy, varying educational levels and persons of diverse backgrounds including in custody defendants, victims, witnesses, persons having interest in criminal cases; interact with the public in emotional and occasionally hostile situations; work in an office environment; work with changing deadlines and competing priorities. RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum qualifications. After the initial screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Performance Examination | Structured Oral Interview (SOI) | (Weighted 100%) Candidates will be evaluated based on a practical (hands-on) job exercise designed to elicit the candidate's qualifications for the job. A panel of subject matter experts (SME's) will evaluate the performance exercise based on content, oral communication and delivery. Upon completion of the performance exercise, candidates will then be interviewed by the SME panel. Each candidate's rating will be based on the performance exercise and responses to a series of questions. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Applicants are required to submit a resume. Letters of Recommendation are optional. You may submit up to two letters by attaching them to your application. You will be responding to supplemental questions to determine your qualifications for this classification. You must provide the requested information in order to be considered to continue in the recruitment process. This is a competitive process; therefore, be thorough in your responses to the supplemental questionnaire. Note: We suggest you prepare the supplemental answers offline so that you do not lose Internet connection. Once you have completed your answers offline, copy and paste your answers in the appropriate boxes. BACKGROUND SCREENING Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . ORANGE COUNTY AMENITIES: 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Ursula Gonzalez at Ursula.Gonzalez@ocdapa.org or (714) 834-2762. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Mar 08, 2024
Variable Shift
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY I, II, III SALARY INFORMATION Deputy District Attorney I - $89,190.40 - $107,827.20 Annually Deputy District Attorney II - $104,312.00 - $116,251.20 Annually Deputy District Attorney III - $119,371.20 - $165,318.40 Annually As a result of the Board approval all OCAA-represented classifications will be receiving the following future salary increases: o Effective June 28, 2024 - 4.25% increase o Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an Eligible List to fill current and future Regular, Limited-Term and Extra-Help Deputy District Attorney I, II, and III vacancies. DEADLINE TO APPLY Online applications will be accepted beginning Friday, March 1, 2024, and will remain open on a continuous basis until 11:59 P.M. PST on the day needs of the department are met. Interested applicants are encouraged to apply immediately for priority consideration. FIRST APPLICATION REVIEW DEADLINE: March 29, 2024, 11:59 P.M. (PST) SECOND APPLICATION REVIEW DEADLINE: April 30, 2024, 11:59 P.M. (PST) THE DISTRICT ATTORNEY The County of Orange , District Attorney , represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The District Attorney's Office has opportunities for Deputy District Attorney I, II, and IIIs who will be a positive influence in making Orange County a safe place to live by supporting the District Attorney's mission. Public safety and the administration of justice are universal concerns. We value qualified candidates with diverse strengths, backgrounds and life experiences that can support a positive and inclusive environment dedicated to serving the People of the State of California. Successful candidates will be assigned to any of our various locations or units within the Legal Division and will have the opportunity to perform the following work, among other tasks: Initiate criminal proceedings, author and litigate motions, conduct pre-trial hearings, perform trials, and execute other professional legal work connected with the enforcement of criminal law; Research, interpret and apply statutes, ordinances, court decisions and other legal authorities in the preparation of cases, memoranda and points and authorities; Negotiate and confer with judges and defense attorneys regarding the appropriate disposition of cases; Interview and examine witnesses and enforce the rights of victims consistent with the just pursuit of criminal prosecutions in the interest of the People. THE IDEAL CANDIDATE In addition to the minimum qualifications for the Deputy District Attorney I, II, and III, the ideal candidate will have experience in the practice of civil, governmental or criminal law with experience in litigation and trial work. Additionally, the ideal candidate will possess the following: Thorough knowledge of legal principles and their application; rules of evidence and the conduct of court proceedings; and California laws; Experience analyzing legal problems and applying legal principles and practices; presenting statement of facts and legal argument; Be an effective advocate who is eager to justly litigate before judges and juries regularly; Be a team player who is able to work cooperatively in a fast-paced environment with a demanding caseload; Be able to effectively work with law enforcement and the general public. *NOTE: Candidate must be a fully licensed, active member in good standing with the California State Bar no later than May, 13, 2024. Candidates who have taken the February 2024 California Bar Exam are eligible to apply but must fully be licensed active members of the California State Bar and in good standing at the time of appointment to be eligible for hire. MINIMUM QUALIFICATIONS Attorney I License: Active membership in the State Bar of California Experience: None required. Attorney II License: Active membership in the State Bar of California Experience: Twelve (12) months of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Attorney III License: Active membership in the State Bar of California Experience: Two (2) years of experience as an attorney in the practice of civil, governmental, criminal or child support establishment and enforcement law. Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. PHYSICAL CHARACTERISTICS and ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed in the announcement for any questions or to request an accommodation during the testing/selection process. Physical Characteristics Vision sufficient to read standard text and read a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone, and in court; independent body mobility sufficient to stand, sit, walk, stoop and bend to access a standard office environment as well as courtroom equipment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write; body strength sufficient to lift and carry files; and ability to drive the distance between work locations. Environmental Conditions Emotional stamina to maintain working relationships while under the pressure of deadlines. Will be required to interact with varying levels of organizational hierarchy, varying educational levels and persons of diverse backgrounds including in custody defendants, victims, witnesses, persons having interest in criminal cases; interact with the public in emotional and occasionally hostile situations; work in an office environment; work with changing deadlines and competing priorities. RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum qualifications. After the initial screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Performance Examination | Structured Oral Interview (SOI) | (Weighted 100%) Candidates will be evaluated based on a practical (hands-on) job exercise designed to elicit the candidate's qualifications for the job. A panel of subject matter experts (SME's) will evaluate the performance exercise based on content, oral communication and delivery. Upon completion of the performance exercise, candidates will then be interviewed by the SME panel. Each candidate's rating will be based on the performance exercise and responses to a series of questions. Only the most successful candidates will be placed on to the eligible list. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Applicants are required to submit a resume. Letters of Recommendation are optional. You may submit up to two letters by attaching them to your application. You will be responding to supplemental questions to determine your qualifications for this classification. You must provide the requested information in order to be considered to continue in the recruitment process. This is a competitive process; therefore, be thorough in your responses to the supplemental questionnaire. Note: We suggest you prepare the supplemental answers offline so that you do not lose Internet connection. Once you have completed your answers offline, copy and paste your answers in the appropriate boxes. BACKGROUND SCREENING Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . ORANGE COUNTY AMENITIES: 24 Parks and Trails: OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Ursula Gonzalez at Ursula.Gonzalez@ocdapa.org or (714) 834-2762. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY PROBATION CORRECTIONAL OFFICER I On behalf of the Probation Department, Human Resource Services will accept online applications beginning Friday, May 26, 2023. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Deputy Probation Correctional Officer I positions. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Deputy Probation Correctional Officer I is an entry level class in the Deputy Probation Correctional Officer series formerly titled Deputy Juvenile Correctional Officer and works under direct supervision. There is no permanent status in this classification. A Deputy Probation Correctional Officer I who passes a one (1) year probationary period, and after satisfactory job performance, will be promoted to Deputy Probation Correctional Officer II. Incumbents who are not promoted will have failed probation in this class. Incumbents are peace officers under the California Penal Code section 830.5. The Deputy Probation Correctional Officer I for Probation will be responsible for the following: Providing direct supervisory responsibility for youth in 24-hour, seven-day a week secure and non-secure facilities Making periodic checks of rooms or units and recording safety checks and population verifications Conducting activities designed to assist in the resocialization of youth Observing and recording behavioral actions or disturbances; providing situational counseling to juvenile offenders if necessary Effectively de-escalating violent behavior and participating in the physical restraint of violent and assaultive youth when necessary; utilizing safety equipment and techniques such as chemical agents and restraint equipment in compliance with legal mandates and policy guidelines Logging and maintaining information related to unit activity, writing reports and maintaining files Work hours may include a combination of days, nights, weekends and holidays. Candidates selected for these positions will be required to attend an eight-week state-mandated academy, Monday through Friday, 8:00 a.m. to 5:00 p.m. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess extensive professional work experience and/or knowledge in the following competencies in addition to the experience listed in the Minimum Qualifications: Leadership and Teamwork Mentoring and training youth to ensure guidelines are understood and applied Conveying confidence and optimism in the unit's ability to overcome obstacles and accomplish its goals Monitoring youth activities and addressing performance issues Ensuring that clear, challenging and attainable goals are set for youths and that these goals are aligned with the goals of the unit Creating a positive environment in which youth and staff are motivated to do their best Showing a high level of care and thoroughness in handling the details of youth activities Conducting activities designed to assist in the resocialization of youth including individual and group counseling, facilitation of cognitive behavioral programs, engaging parents, drug/alcohol counseling, academic achievement, recreational activities, basic vocational training, assisting with emotionally distressed or self-destructive youth and obtaining psychiatric assistance Providing a positive role model and authority figure for supervised youths Handling Conflict and Stress Promptly intervening in conflicts to facilitate communication and resolve problems, finding common ground when possible Recognizing when safety measures are compromised and calling the appropriate unit or staff for assistance Handling complaints and disputes with neutrality, composure, and tact Maintaining composure in the face of interruptions and distractions Maintaining focus and emotional control in stressful interpersonal situations and in unpleasant or extreme circumstances Oral and Written Communication Clarifying group agenda, allocating time properly, summarizing key points, clarifying issues, identifying action items while facilitating unit and individual meetings with youth Picking up on nuances in tone and meaning and being attentive to non-verbal cues and body language Researching and investigating activities requiring a Special Incident Report and writing the information clearly and in an organized manner while using correct vocabulary, grammar, sentence structure, spelling, and punctuation Adjusting vocabulary and formality according to the audience and the purpose of the interaction Understanding the youths comprehension by seeking a response or asking for a paraphrase of meaning MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Deputy Probation Correctional Officer I classification. PHYSICAL & MENTAL REQUIREMENTS, AND ENVIRONMENTAL CONDITIONS Click here to learn more about the Physical & Mental Requirements and Environmental Conditions for the Deputy Probation Correctional Officer I classification. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment (Multiple-Choice Test) | (Weighted 100%) The department will administer the Juvenile Correctional Officer Exam, which is mandated by California's Board of State and Community Corrections . Candidates will be emailed instructions to self-schedule their exam appointment within a week of applying. There are no study materials available for this exam. Note: Correspondence will be sent via email and all candidates are encouraged to check their inboxes including spam/junk folders. Written Examination Date: Second and Fourth Friday of each month. Exam dates are posted as a courtesy and may be subject to change and/or cancellation. Facilities Tour | (Refer/Non-Refer) The department will administer a 1-1.5 hour tour, which is required to move onto the next step in the process. This is an ideal opportunity to see our facilities, meet our employees, and gain a better understanding of the position. Please wear jeans or pants with polos, blouses or button down shirts, and comfortable shoes. No hats, shorts, tank tops, flip flops, or t-shirts will be permitted in the facilities. Tour Date: First and Third Wednesday of each month. Tour dates are posted as a courtesy and may be subject to change and/or cancellation. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION DEPUTY PROBATION CORRECTIONAL OFFICER I On behalf of the Probation Department, Human Resource Services will accept online applications beginning Friday, May 26, 2023. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Deputy Probation Correctional Officer I positions. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Deputy Probation Correctional Officer I is an entry level class in the Deputy Probation Correctional Officer series formerly titled Deputy Juvenile Correctional Officer and works under direct supervision. There is no permanent status in this classification. A Deputy Probation Correctional Officer I who passes a one (1) year probationary period, and after satisfactory job performance, will be promoted to Deputy Probation Correctional Officer II. Incumbents who are not promoted will have failed probation in this class. Incumbents are peace officers under the California Penal Code section 830.5. The Deputy Probation Correctional Officer I for Probation will be responsible for the following: Providing direct supervisory responsibility for youth in 24-hour, seven-day a week secure and non-secure facilities Making periodic checks of rooms or units and recording safety checks and population verifications Conducting activities designed to assist in the resocialization of youth Observing and recording behavioral actions or disturbances; providing situational counseling to juvenile offenders if necessary Effectively de-escalating violent behavior and participating in the physical restraint of violent and assaultive youth when necessary; utilizing safety equipment and techniques such as chemical agents and restraint equipment in compliance with legal mandates and policy guidelines Logging and maintaining information related to unit activity, writing reports and maintaining files Work hours may include a combination of days, nights, weekends and holidays. Candidates selected for these positions will be required to attend an eight-week state-mandated academy, Monday through Friday, 8:00 a.m. to 5:00 p.m. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess extensive professional work experience and/or knowledge in the following competencies in addition to the experience listed in the Minimum Qualifications: Leadership and Teamwork Mentoring and training youth to ensure guidelines are understood and applied Conveying confidence and optimism in the unit's ability to overcome obstacles and accomplish its goals Monitoring youth activities and addressing performance issues Ensuring that clear, challenging and attainable goals are set for youths and that these goals are aligned with the goals of the unit Creating a positive environment in which youth and staff are motivated to do their best Showing a high level of care and thoroughness in handling the details of youth activities Conducting activities designed to assist in the resocialization of youth including individual and group counseling, facilitation of cognitive behavioral programs, engaging parents, drug/alcohol counseling, academic achievement, recreational activities, basic vocational training, assisting with emotionally distressed or self-destructive youth and obtaining psychiatric assistance Providing a positive role model and authority figure for supervised youths Handling Conflict and Stress Promptly intervening in conflicts to facilitate communication and resolve problems, finding common ground when possible Recognizing when safety measures are compromised and calling the appropriate unit or staff for assistance Handling complaints and disputes with neutrality, composure, and tact Maintaining composure in the face of interruptions and distractions Maintaining focus and emotional control in stressful interpersonal situations and in unpleasant or extreme circumstances Oral and Written Communication Clarifying group agenda, allocating time properly, summarizing key points, clarifying issues, identifying action items while facilitating unit and individual meetings with youth Picking up on nuances in tone and meaning and being attentive to non-verbal cues and body language Researching and investigating activities requiring a Special Incident Report and writing the information clearly and in an organized manner while using correct vocabulary, grammar, sentence structure, spelling, and punctuation Adjusting vocabulary and formality according to the audience and the purpose of the interaction Understanding the youths comprehension by seeking a response or asking for a paraphrase of meaning MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Deputy Probation Correctional Officer I classification. PHYSICAL & MENTAL REQUIREMENTS, AND ENVIRONMENTAL CONDITIONS Click here to learn more about the Physical & Mental Requirements and Environmental Conditions for the Deputy Probation Correctional Officer I classification. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment (Multiple-Choice Test) | (Weighted 100%) The department will administer the Juvenile Correctional Officer Exam, which is mandated by California's Board of State and Community Corrections . Candidates will be emailed instructions to self-schedule their exam appointment within a week of applying. There are no study materials available for this exam. Note: Correspondence will be sent via email and all candidates are encouraged to check their inboxes including spam/junk folders. Written Examination Date: Second and Fourth Friday of each month. Exam dates are posted as a courtesy and may be subject to change and/or cancellation. Facilities Tour | (Refer/Non-Refer) The department will administer a 1-1.5 hour tour, which is required to move onto the next step in the process. This is an ideal opportunity to see our facilities, meet our employees, and gain a better understanding of the position. Please wear jeans or pants with polos, blouses or button down shirts, and comfortable shoes. No hats, shorts, tank tops, flip flops, or t-shirts will be permitted in the facilities. Tour Date: First and Third Wednesday of each month. Tour dates are posted as a courtesy and may be subject to change and/or cancellation. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE PRACTITIONER II Specialty in Medical Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 16 ) shall receive an additional seventy $0.70 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 15) Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Comprehensive Care Nurse Practitioner II - Medical Service s vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. THE AGENCY The OC Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education, and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY Under direction of the Adult CHS Administrative Nurse Practitioner and Medical Director, the Comprehensive Care Nurse Practitioner II - Medical Services general duties are as follows: Provide chronic and urgent care to patients (including suture, incision and drainage, and toenail removal) Provide case management for chronic diseases Provide Medicated Assisted Treatment to Substance Use Disorder patients Collaborate closely with the following: Onsite physicians to assess and manage difficult cases Onsite RNs to ensure appropriate levels of care delivery Mental Health providers to ensure appropriate treatment of complex patients Order and perform diagnostic tests required by Agency policy and patient needsPerform complete physical examinations, analyze data, and determine diagnosisWeekend coverage may be requiredOther work as assigned The Comprehensive Care Nurse Practitioner II - Medical Services incumbents are required to pass a comprehensive background investigation prior to offer and acceptance of employment. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Providing Medicated Assisted Treatment to Substance Use Disorder patients Providing the full spectrum of health care services to include health promotion, disease prevention, health protection and disease management, including urgent care services Using advanced health assessment skills to differentiate between normal and abnormal findings Prescribing medications within scope of practice Directing and establishing clear directions to nursing staff for continuity of care Service Oriented: Creating a climate of patient-centered care to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect Providing genuine and compassionate nursing care towards incarcerated clients Making sound decisions by applying medical and treatment analysis and nursing experience Relaying essential medical information efficiently to nursing staff for client's continuity of care Work collaboratively with other CHS staff and processes, including OC Sheriff personnel Adaptability and Safety Focus: Working effectively in a changing and stressful environment, and making adjustments as necessary Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards Being aware of any environmental hazards while working inside the facility Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes: completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24-hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on Comprehensive Care Nurse Practitioner II minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions click here. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified candidates will be placed on the eligible list. Note: The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE PRACTITIONER II Specialty in Medical Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 16 ) shall receive an additional seventy $0.70 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 15) Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Comprehensive Care Nurse Practitioner II - Medical Service s vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. THE AGENCY The OC Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education, and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY Under direction of the Adult CHS Administrative Nurse Practitioner and Medical Director, the Comprehensive Care Nurse Practitioner II - Medical Services general duties are as follows: Provide chronic and urgent care to patients (including suture, incision and drainage, and toenail removal) Provide case management for chronic diseases Provide Medicated Assisted Treatment to Substance Use Disorder patients Collaborate closely with the following: Onsite physicians to assess and manage difficult cases Onsite RNs to ensure appropriate levels of care delivery Mental Health providers to ensure appropriate treatment of complex patients Order and perform diagnostic tests required by Agency policy and patient needsPerform complete physical examinations, analyze data, and determine diagnosisWeekend coverage may be requiredOther work as assigned The Comprehensive Care Nurse Practitioner II - Medical Services incumbents are required to pass a comprehensive background investigation prior to offer and acceptance of employment. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Providing Medicated Assisted Treatment to Substance Use Disorder patients Providing the full spectrum of health care services to include health promotion, disease prevention, health protection and disease management, including urgent care services Using advanced health assessment skills to differentiate between normal and abnormal findings Prescribing medications within scope of practice Directing and establishing clear directions to nursing staff for continuity of care Service Oriented: Creating a climate of patient-centered care to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect Providing genuine and compassionate nursing care towards incarcerated clients Making sound decisions by applying medical and treatment analysis and nursing experience Relaying essential medical information efficiently to nursing staff for client's continuity of care Work collaboratively with other CHS staff and processes, including OC Sheriff personnel Adaptability and Safety Focus: Working effectively in a changing and stressful environment, and making adjustments as necessary Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards Being aware of any environmental hazards while working inside the facility Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes: completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24-hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on Comprehensive Care Nurse Practitioner II minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions click here. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified candidates will be placed on the eligible list. Note: The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County Sanitation District, CA
Orange, California, United States
Description This is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS until filled. This position may close at any time without notice. What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Plant Operator . Under direction, the Senior Plant Operator: Oversees and participates in the more complex and difficult work. Is responsible for operating, monitoring, and maintaining plant equipment including engines, motors, boilers, compressors, and pumps to control unit processes. Ensures waste treatment plant operates within regulatory guidelines. Performs adjustments and repairs to plant equipment; collects samples for laboratory testing. Performs minor maintenance such as flushing sludge lines to digesters, adding oil, and cleaning drains. Provides technical direction and assistance to plant operators and operators in training in the operation of wastewater treatment process equipment. Assists with training of staff. Acts as shift supervisor in the absence of the Operations Supervisor. Process control for specific areas of the plant. Assists the maintenance division in preparing equipment for maintenance department work. Effectively communicates in person, over the telephone, and in writing. Qualifications & Requirements The successful candidate will possess: High school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field. Three (3) years of increasingly experience in wastewater treatment plant operations. Possession of a valid Grade III California Wastewater Treatment Plant Operator's Certificate. Possession of a valid California class C driver's license. Desired Qualifications: Knowledge of wastewater treatment principles, methods, chemicals, tools, equipment, and regulatory requirements. Ability to communicate effectively with staff and other departments, both orally and in writing. Computer proficiency. Recruitment & Selection Process Vacancies: 6 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Open Until Filled Reapplication window of 180 days will apply . E-mail is the primary mode of communication. No further action beyond application is needed. Supplemental Information Physical Demands Mobility to work the plant; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to read printed materials, recording devices, and related monitors and to inspect and operate equipment; color vision to read gauges and identify appurtenances. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and operate tools and equipment. Environmental Elements Field work with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave credits; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a high school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field? Yes No 03 If you answered "yes" to the question above, list the job-related technical training or education you have completed, the name of the institution that provided it, and the date of completion (e.g., seminars, conferences, college course work, certificate programs, etc.). If you answered "no", type N/A. 04 Do you have a minimum of three (3) years of increasingly experience in wastewater treatment plant operations? Yes No 05 If you answered "yes" to the previous question, briefly describe your experience in wastewater treatment plant operations. If you answered "no", type N/A. 06 Are you currently in possession of a valid Grade III (or higher) California Wastewater Treatment Plant Operator's Certificate? Yes No 07 If you answered "Yes" to the previous question, indicate the highest level California Wastewater Treatment Plant Operator's Certificate you have obtained. If you answered "No", specify so by selecting the appropriate response. Grade III California Wastewater Treatment Plant Operator's Certificate Grade IV California Wastewater Treatment Plant Operator's Certificate Grade V California Wastewater Treatment Plant Operator's Certificate No, I do not current possess a Grade III or higher California Wastewater Treatment Plant Operator's Certificate 08 Have you ever been responsible for providing guidance and/or training to staff on plant operations and equipment? Yes No 09 If you answered "yes" to the previous question, please describe your guidance and/or training responsibilities. If you answered "no", type N/A. 10 Are you able and willing to commit to a work schedule that may require weekend shifts, and working overtime and holidays? Yes No 11 Physical demands of this job will require sufficient mobility to perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Are you able to perform these essential job functions with or without reasonable accommodation? Yes No 12 Do you possess a valid California class C Driver's License? Yes No 13 I understand that, this is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS and only those moving forward will be e-mailed next steps. There is a reapplication window of 180 days, and this position may close at any time without notice. E-mail will be the primary mode of communication. Once your application is submitted, no further action is needed until emailed. Click on the radio button below to acknowledge your understanding of the process as outlined. Yes, I understand. 14 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description This is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS until filled. This position may close at any time without notice. What do you value in your next job? At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, we'd love to invite you to explore our career opportunities further. Integrity, Inclusion, Honesty, and Respect We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service. Leadership, Teamwork, and Problem Solving We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts. Customer Service, Transparency, and Accountability We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders. Resiliency, Innovation, and Learning We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals. Safety We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices. OC San is currently looking to fill the role of a Senior Plant Operator . Under direction, the Senior Plant Operator: Oversees and participates in the more complex and difficult work. Is responsible for operating, monitoring, and maintaining plant equipment including engines, motors, boilers, compressors, and pumps to control unit processes. Ensures waste treatment plant operates within regulatory guidelines. Performs adjustments and repairs to plant equipment; collects samples for laboratory testing. Performs minor maintenance such as flushing sludge lines to digesters, adding oil, and cleaning drains. Provides technical direction and assistance to plant operators and operators in training in the operation of wastewater treatment process equipment. Assists with training of staff. Acts as shift supervisor in the absence of the Operations Supervisor. Process control for specific areas of the plant. Assists the maintenance division in preparing equipment for maintenance department work. Effectively communicates in person, over the telephone, and in writing. Qualifications & Requirements The successful candidate will possess: High school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field. Three (3) years of increasingly experience in wastewater treatment plant operations. Possession of a valid Grade III California Wastewater Treatment Plant Operator's Certificate. Possession of a valid California class C driver's license. Desired Qualifications: Knowledge of wastewater treatment principles, methods, chemicals, tools, equipment, and regulatory requirements. Ability to communicate effectively with staff and other departments, both orally and in writing. Computer proficiency. Recruitment & Selection Process Vacancies: 6 (an eligible list may be established for future vacancies) Apply online at: www.ocsan.gov/jobs APPLICATION FILING DEADLINE: Open Until Filled Reapplication window of 180 days will apply . E-mail is the primary mode of communication. No further action beyond application is needed. Supplemental Information Physical Demands Mobility to work the plant; to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reach, twist, turn, kneel, bend, stoop, squat, crouch, grasp, and make repetitive hand movement in the performance of daily duties; to climb and descend ladders, to operate varied hand and power tools and equipment, and to operate a motor vehicle and visit various OC San sites, projects, and/or meetings. Perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Work requires entry into confined spaces and the use of confined entry equipment and protective safety equipment. Vision to read printed materials, recording devices, and related monitors and to inspect and operate equipment; color vision to read gauges and identify appurtenances. Field work requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity to access, enter, and retrieve data using a computer keyboard or calculator and operate tools and equipment. Environmental Elements Field work with exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, heights, chemicals, mechanical and/or electrical hazards, hazardous physical substances and fumes, dust, and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Disaster Service Workers All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Other Requirements Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures. Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen. Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time. Other Information For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on https://www.ocsd.com/about-us/jobs/class-compensation our website. Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. To ensure your application is accurate and complete, please review the https://www.ocsd.com/Home/ShowDocument?id=26514 Job Application Guide. Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification. Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include: Verification/Reference from current and past employers Confirmation of necessary licenses, certificates, and degrees. Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made. OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted. The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice. Personal leave credits; eleven paid holidays and one floating holiday; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors' periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits. 01 PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information. Yes, I understand. 02 Do you have a high school diploma or G.E.D., supplemented by specialized training in wastewater treatment plant operations or a related field? Yes No 03 If you answered "yes" to the question above, list the job-related technical training or education you have completed, the name of the institution that provided it, and the date of completion (e.g., seminars, conferences, college course work, certificate programs, etc.). If you answered "no", type N/A. 04 Do you have a minimum of three (3) years of increasingly experience in wastewater treatment plant operations? Yes No 05 If you answered "yes" to the previous question, briefly describe your experience in wastewater treatment plant operations. If you answered "no", type N/A. 06 Are you currently in possession of a valid Grade III (or higher) California Wastewater Treatment Plant Operator's Certificate? Yes No 07 If you answered "Yes" to the previous question, indicate the highest level California Wastewater Treatment Plant Operator's Certificate you have obtained. If you answered "No", specify so by selecting the appropriate response. Grade III California Wastewater Treatment Plant Operator's Certificate Grade IV California Wastewater Treatment Plant Operator's Certificate Grade V California Wastewater Treatment Plant Operator's Certificate No, I do not current possess a Grade III or higher California Wastewater Treatment Plant Operator's Certificate 08 Have you ever been responsible for providing guidance and/or training to staff on plant operations and equipment? Yes No 09 If you answered "yes" to the previous question, please describe your guidance and/or training responsibilities. If you answered "no", type N/A. 10 Are you able and willing to commit to a work schedule that may require weekend shifts, and working overtime and holidays? Yes No 11 Physical demands of this job will require sufficient mobility to perform medium to heavy physical work; to lift, carry, push, and pull materials and objects up to 51 pounds, or 75 pounds or heavier weights with the use of proper equipment and/or assistance from other staff. Are you able to perform these essential job functions with or without reasonable accommodation? Yes No 12 Do you possess a valid California class C Driver's License? Yes No 13 I understand that, this is an open recruitment to fill current and future full-time vacancies. Applications will be accepted on a CONTINUOUS BASIS and only those moving forward will be e-mailed next steps. There is a reapplication window of 180 days, and this position may close at any time without notice. E-mail will be the primary mode of communication. Once your application is submitted, no further action is needed until emailed. Click on the radio button below to acknowledge your understanding of the process as outlined. Yes, I understand. 14 All Orange County Sanitation District employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the Orange County Sanitation District requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements. Yes, I understand. Required Question Closing Date/Time: Continuous
Program Specialist (BHI) Job Description Department(s): Behavioral Health Integration Reports to: Manager Behavioral Health FLSA status: Non-Exempt Salary Grade: E - $48,000 - $72,292 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist (Behavioral Health) will support various projects and initiatives, as well as assist in the coordination of key strategies to effectively enhance the delivery of behavioral health (BH) services. Primary responsibilities include, but are not limited to, participating in and supporting BH workgroups, activities and projects focused on implementing targeted quality initiatives designed to improve access to care, awareness and understanding of BH services. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews, monitors and tracks quality performance data related to, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS) and member and provider experience and access to care against internal and external benchmarks to identify performance gaps and identify opportunities for improvement in a timely manner. Assists with creating and updating project plans, develops and maintains process flows, maintains project related materials (ex., action plans, intervention logs, tracking and trending) and completes other project related tasks as needed. Creates, develops and edits member and provider communication pieces. Prepares and provides coverage for health fairs, continuing education events, material requests and educational sessions. Attends and supports cross-functional quality improvement work teams responsible for the identification, implementation and evaluation of BH quality improvement projects, activities and reports. Conducts comprehensive research on BH topics, interventions and best practices. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in public health, health policy, health care, public policy administration or related field required. 2 years of experience in a managed care organization required; preferably in behavioral health, quality, population health and/or health equity. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time required. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4552 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8f4137bf44c1ac429f2ec81cfec34f79
Mar 08, 2024
Full Time
Program Specialist (BHI) Job Description Department(s): Behavioral Health Integration Reports to: Manager Behavioral Health FLSA status: Non-Exempt Salary Grade: E - $48,000 - $72,292 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, March 14, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Specialist (Behavioral Health) will support various projects and initiatives, as well as assist in the coordination of key strategies to effectively enhance the delivery of behavioral health (BH) services. Primary responsibilities include, but are not limited to, participating in and supporting BH workgroups, activities and projects focused on implementing targeted quality initiatives designed to improve access to care, awareness and understanding of BH services. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Reviews, monitors and tracks quality performance data related to, but not limited to, Healthcare Effectiveness Data and Information Set (HEDIS) and member and provider experience and access to care against internal and external benchmarks to identify performance gaps and identify opportunities for improvement in a timely manner. Assists with creating and updating project plans, develops and maintains process flows, maintains project related materials (ex., action plans, intervention logs, tracking and trending) and completes other project related tasks as needed. Creates, develops and edits member and provider communication pieces. Prepares and provides coverage for health fairs, continuing education events, material requests and educational sessions. Attends and supports cross-functional quality improvement work teams responsible for the identification, implementation and evaluation of BH quality improvement projects, activities and reports. Conducts comprehensive research on BH topics, interventions and best practices. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in public health, health policy, health care, public policy administration or related field required. 2 years of experience in a managed care organization required; preferably in behavioral health, quality, population health and/or health equity. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time required. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4552 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8f4137bf44c1ac429f2ec81cfec34f79
Manager, Utilization Management (UM Oversight & Clinical Administration) Job Description Department(s): Utilization Management (Delegate Monitoring) Reports to: Director, Utilization Management FLSA status: Exempt Salary Grade: P - $117,000 - $192,390 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , March 5, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Manager, Utilization Management (UM Oversight & Clinical Administration) will provide direct management and coordination activities for Utilization Management (UM) program compliance and delegated health network oversight, to ensure that service and compliance standards are met, and operations are consistent with all regulatory requirements, accreditation standards and CalOptima Health's policies and procedures. The incumbent will be responsible for staying updated on regulatory requirements from All Plan Letters (APLs), CCS Number Letters (NLs) and regulatory changes for the management of and to ensure adherence to CalOptima Health's internal UM department and external health network's UM operations. The incumbent will work closely with key internal and external stakeholders relevant to the UM (outpatient and inpatient) program and delivery of care across CalOptima Health. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages the day-to-day activities of the Clinical Administrative and Oversight team in UM to ensure compliance with regulatory requirements, accreditation standards and CalOptima Health's policies. Interviews, onboards, trains, manages, motivates, supports and evaluates staff. Develops clinical and documentation tools for education and oversight of the UM Operational team and sets performance standards for the Clinical Administrative and Oversight team. Establishes and maintains priorities and strategic approach to meet internal and external deadlines for regulatory and programmatic procedures to support UM team compliance. Collaborates with the Medical Director and Director of UM to ensure appropriate monitoring of the internal UM team and delegated health network performance and proactively educates the internal UM department and Health Network teams as new requirements and regulatory changes emerge. Researches and informs health network delegates and CalOptima Health's internal UM teams of any regulatory or programmatic changes in requirements. Participates in workgroups that address both clinical and non-clinical internal activities in which CalOptima Health must demonstrate improvement to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Care Services (DHCS), California Managed Risk Medical Insurance Board (MRMIB), Department of Managed Health Care (DMHC) and any other applicable entity. Facilitates improvement teams as assigned by the director and/or senior staff. Participates and attends CalOptima Health's Delegation Oversight Committee (DOC) meetings and Internal Audit meetings. Presents monitoring findings at the Utilization Management Committee (UMC) and other committees as requested. Ensures all reviews for medical appropriateness use the established criteria to determine the medical necessity of the request. Demonstrates support of CalOptima Health's goals and priorities with attention to managing department monitoring activities that are cost-effective in terms of resources, materials and time. Leads the annual review and revision of CalOptima Health's policies and procedures and UM department desktop procedures as required by benefit plan changes guidance from CMS and DHCS and department process improvement workflow updates. Assists the Director of Utilization Management in all areas of the department, as requested, to ensure department and organizational goals are met. Completes other projects and duties as assigned. Experience & Education: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the state of California is required. 5 years in the health care industry required 5 years of varied clinical experience (e.g., acute care, home care) required. 3 years of supervisory/management experience in utilization management activities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Bachelor's degree in health care administration or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers for typing on the computer and using the mouse. Employee must be able to communicate, particularly for regular phone use, in meetings, and face-to-face interaction. This position is required to work to project timelines, and at times may deal with significant time pressures. Work Environment: Typical office environment with minimal noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4548 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3f28c313a237944ea9c85ba3c82ca07d
Mar 08, 2024
Full Time
Manager, Utilization Management (UM Oversight & Clinical Administration) Job Description Department(s): Utilization Management (Delegate Monitoring) Reports to: Director, Utilization Management FLSA status: Exempt Salary Grade: P - $117,000 - $192,390 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Tuesday , March 5, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Manager, Utilization Management (UM Oversight & Clinical Administration) will provide direct management and coordination activities for Utilization Management (UM) program compliance and delegated health network oversight, to ensure that service and compliance standards are met, and operations are consistent with all regulatory requirements, accreditation standards and CalOptima Health's policies and procedures. The incumbent will be responsible for staying updated on regulatory requirements from All Plan Letters (APLs), CCS Number Letters (NLs) and regulatory changes for the management of and to ensure adherence to CalOptima Health's internal UM department and external health network's UM operations. The incumbent will work closely with key internal and external stakeholders relevant to the UM (outpatient and inpatient) program and delivery of care across CalOptima Health. Duties & Responsibilities: Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages the day-to-day activities of the Clinical Administrative and Oversight team in UM to ensure compliance with regulatory requirements, accreditation standards and CalOptima Health's policies. Interviews, onboards, trains, manages, motivates, supports and evaluates staff. Develops clinical and documentation tools for education and oversight of the UM Operational team and sets performance standards for the Clinical Administrative and Oversight team. Establishes and maintains priorities and strategic approach to meet internal and external deadlines for regulatory and programmatic procedures to support UM team compliance. Collaborates with the Medical Director and Director of UM to ensure appropriate monitoring of the internal UM team and delegated health network performance and proactively educates the internal UM department and Health Network teams as new requirements and regulatory changes emerge. Researches and informs health network delegates and CalOptima Health's internal UM teams of any regulatory or programmatic changes in requirements. Participates in workgroups that address both clinical and non-clinical internal activities in which CalOptima Health must demonstrate improvement to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Care Services (DHCS), California Managed Risk Medical Insurance Board (MRMIB), Department of Managed Health Care (DMHC) and any other applicable entity. Facilitates improvement teams as assigned by the director and/or senior staff. Participates and attends CalOptima Health's Delegation Oversight Committee (DOC) meetings and Internal Audit meetings. Presents monitoring findings at the Utilization Management Committee (UMC) and other committees as requested. Ensures all reviews for medical appropriateness use the established criteria to determine the medical necessity of the request. Demonstrates support of CalOptima Health's goals and priorities with attention to managing department monitoring activities that are cost-effective in terms of resources, materials and time. Leads the annual review and revision of CalOptima Health's policies and procedures and UM department desktop procedures as required by benefit plan changes guidance from CMS and DHCS and department process improvement workflow updates. Assists the Director of Utilization Management in all areas of the department, as requested, to ensure department and organizational goals are met. Completes other projects and duties as assigned. Experience & Education: Current, unrestricted Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license to practice in the state of California is required. 5 years in the health care industry required 5 years of varied clinical experience (e.g., acute care, home care) required. 3 years of supervisory/management experience in utilization management activities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Preferred Qualifications: Bachelor's degree in health care administration or related field. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers for typing on the computer and using the mouse. Employee must be able to communicate, particularly for regular phone use, in meetings, and face-to-face interaction. This position is required to work to project timelines, and at times may deal with significant time pressures. Work Environment: Typical office environment with minimal noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4548 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3f28c313a237944ea9c85ba3c82ca07d
Program/Policy Analyst (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Manager III FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, November 27, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program/Policy Analyst (Government Affairs) will be responsible for identifying, monitoring and analyzing state and federal legislation and recommending appropriate actions to advance CalOptima Health's legislative, regulatory and budgetary agenda. The incumbent will interact with CalOptima Health's staff and leadership to assess potential policy impacts. The incumbent will help ensure that CalOptima Health's strategic goals and objectives are communicated to legislative offices and that CalOptima Health's strong reputation is upheld. The incumbent serves on projects and other assignments in the Government Affairs department relating to policy initiatives and priorities. The incumbent will be responsible for coordinating and communicating advocacy opportunities, policy positions, meetings and events related to CalOptima Health's industry associations. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Tracks, analyzes and reports on key bills and budget developments throughout the federal and state legislative sessions, including maintaining a legislative tracking matrix and drafting legislative memos. Compiles programmatic and policy updates and briefs for internal and external communication to CalOptima Health's Board of Directors, executives and elected officials. Supports Government Affairs leadership in crafting and executing CalOptima Health's legislative and regulatory agenda. Interacts with and assists in managing CalOptima Health's relationships with health care industry associations. Recognizes the top challenges facing the organization, providers, members and the community. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Political Science, Public Policy, Health Administration or related field required. 2 years of work experience in legislative analysis in public policy, public administration, health care or managed care policy required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4440 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e716bf9c5181294193ecf07edae94d20
Mar 08, 2024
Full Time
Program/Policy Analyst (Government Affairs) Job Description Department(s): Government Affairs Reports to: Sr Manager III FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, November 27, 2023 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program/Policy Analyst (Government Affairs) will be responsible for identifying, monitoring and analyzing state and federal legislation and recommending appropriate actions to advance CalOptima Health's legislative, regulatory and budgetary agenda. The incumbent will interact with CalOptima Health's staff and leadership to assess potential policy impacts. The incumbent will help ensure that CalOptima Health's strategic goals and objectives are communicated to legislative offices and that CalOptima Health's strong reputation is upheld. The incumbent serves on projects and other assignments in the Government Affairs department relating to policy initiatives and priorities. The incumbent will be responsible for coordinating and communicating advocacy opportunities, policy positions, meetings and events related to CalOptima Health's industry associations. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Tracks, analyzes and reports on key bills and budget developments throughout the federal and state legislative sessions, including maintaining a legislative tracking matrix and drafting legislative memos. Compiles programmatic and policy updates and briefs for internal and external communication to CalOptima Health's Board of Directors, executives and elected officials. Supports Government Affairs leadership in crafting and executing CalOptima Health's legislative and regulatory agenda. Interacts with and assists in managing CalOptima Health's relationships with health care industry associations. Recognizes the top challenges facing the organization, providers, members and the community. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Political Science, Public Policy, Health Administration or related field required. 2 years of work experience in legislative analysis in public policy, public administration, health care or managed care policy required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization and to travel to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case while traveling, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Occasional travel to off-site locations is required. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4440 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e716bf9c5181294193ecf07edae94d20
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Equity and Community Health - Strategic Initiatives Reports to: Manager, Equity and Community Health- Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496
Mar 08, 2024
Full Time
Program Manager (Population Health Management Strategic Initiatives) Job Description Department(s): Equity and Community Health - Strategic Initiatives Reports to: Manager, Equity and Community Health- Strategic Initiatives FLSA status: Non-Exempt Salary Grade: L - $77,000 - $127,094 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Wednesday, February 28, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Program Manager (PM) - Population Health Management (PHM) Strategic Initiatives plays a vital role in the program design, development, implementation and support of PHM initiatives, pilots and programs related to the National Committee for Quality Assurance (NCQA) Health Plan and Health Equity Accreditations, Department of Health Care Services (DHCS) PHM Strategy and Roadmap and CalOptima Health's Board of Directors' PHM priorities. Goals may include helping to close racial/ethnic disparities for identified populations, achieve greater health equity, improve care management and provider resources, as well as assisting with data collection, analysis and reporting. The incumbent will be responsible for coordination, implementation, execution and completion of tasks supporting new program development and the re-design of existing programs. The incumbent will manage cross-functional projects and other assignments in the PHM department, including those related to department efficiency to ensure department strategic objectives and initiatives are met. The incumbent will interact with CalOptima Health's executives and department management, legal counsel, state and federal regulatory agencies and community stakeholders. The incumbent will also support other CalOptima Health staff on related projects. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Leads program development, implementation of activities and oversight for various PHM programs and project plans including innovative pilots consistent with the DHCS PHM strategy and CalOptima Health's Board of Directors' priorities. Implements activities supporting the Health Equity enterprise-wide efforts for NCQA, DHCS, Centers for Medicare & Medicaid Services (CMS) and other regulatory agencies as they align with priorities set by leadership. This could include, but is not limited to, supporting CalOptima Health's Health Equity strategic priorities, collaborating with the Orange County Health Care Agency on their Community Health Assessment and Community Health Improvement Plan processes and supporting community stakeholders' health equity efforts that align with PHM priorities. Assists in the write up and bookmarking of documents used for NCQA Health Equity accreditation and other regulatory agency reporting submissions. Coordinates identification and management of data and works with Information Technology Services (ITS), Finance, Enterprise Analytics and Quality Analytics departments to obtain relevant data to strategize and plan. Keeps current on the local, state and federal health care environment, identifying issues that may impact CalOptima Health's medical management programs focused on health equity and social determinants of health. Assists with tracking and reporting of Health Equity and SDOH Strategic Plan priorities and tactics. Develops recommendations and proposals for leadership consideration. Completes other projects and duties as assigned. Experience and Education: Bachelor's degree in public health, healthcare administration or related field required. 3 years of experience in program development, including strategic planning for a start-up program, program implementation and evaluation of evidenced-based programs, preferably in the health care industry or a managed care environment, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in public health, health administration or related field. 1 year of experience and aptitude for working in a highly matrixed, mission-driven organization. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: Employee must be able to sit for extended periods of time and work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to communicate, particularly for frequent phone use, in meetings and to conduct presentations. Employee must have means of transportation for offsite travel to a local meeting venue as needed. Work Environment: Typical office environment with moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4542 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d8b24384402c134ba4b6f49f63077496
Medical Case Manager (LVN) (Concurrent Review) Job Description Department(s): Utilization Management (Concurrent Review) Reports to: Supervisor, Utilization Management (Concurrent Review) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Concurrent Review) will be responsible for providing case management intervention on behalf of members with short term, stable and predictable courses of illnesses. The incumbent will be responsible for answering the medical appropriateness, quality and cost effectiveness of proposed hospital/medical/surgical services in accordance with established criteria. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Analyzes requests with the objective of monitoring utilization of services, this includes medical appropriateness and identifying potential high cost, complex cases for out-patient case management intervention. Reviews and evaluates proposed services utilizing medical criteria and/or established policies and procedures. Determines the appropriate action for the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Reviews inpatient setting requests to determine if surgery and/or medical care is appropriate. Identifies diagnosis and determines the need for continuing hospitalizations, monitors the inpatient length of stay as per established guidelines and professional judgment. Initiates contact with patient, family and treating physicians to obtain additional information or to introduce the role of case management as needed. Reviews short-term cases and conducts a thorough and objective assessment of the member's status, including physical, psychosocial and environmental. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Provides cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Assesses members' status and progress, if progress is static or regressive, determines reason and encourages appropriate referrals to out-patient case management or make appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes means of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Collaborates with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents clinical information into the case notes along with the rationale for all decisions in the Guiding Care system. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) to practice in the State of California required. 3 years of Nursing Experience, with 1 year experience in a Managed Care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of Concurrent Review (in-patient) experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4531 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bcf5fa729ea813449f3821b8135499e1
Mar 08, 2024
Full Time
Medical Case Manager (LVN) (Concurrent Review) Job Description Department(s): Utilization Management (Concurrent Review) Reports to: Supervisor, Utilization Management (Concurrent Review) FLSA status: Non-Exempt Salary Grade: K - $70,000 - $114,268 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Thursday, February 15, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Medical Case Manager (LVN) (Concurrent Review) will be responsible for providing case management intervention on behalf of members with short term, stable and predictable courses of illnesses. The incumbent will be responsible for answering the medical appropriateness, quality and cost effectiveness of proposed hospital/medical/surgical services in accordance with established criteria. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Analyzes requests with the objective of monitoring utilization of services, this includes medical appropriateness and identifying potential high cost, complex cases for out-patient case management intervention. Reviews and evaluates proposed services utilizing medical criteria and/or established policies and procedures. Determines the appropriate action for the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Reviews inpatient setting requests to determine if surgery and/or medical care is appropriate. Identifies diagnosis and determines the need for continuing hospitalizations, monitors the inpatient length of stay as per established guidelines and professional judgment. Initiates contact with patient, family and treating physicians to obtain additional information or to introduce the role of case management as needed. Reviews short-term cases and conducts a thorough and objective assessment of the member's status, including physical, psychosocial and environmental. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Provides cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Assesses members' status and progress, if progress is static or regressive, determines reason and encourages appropriate referrals to out-patient case management or make appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Establishes means of communication and collaboration with other team members, physicians, community agencies and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Collaborates with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents clinical information into the case notes along with the rationale for all decisions in the Guiding Care system. Completes other projects and duties as assigned. Experience & Education: High School diploma or equivalent required. Current, unrestricted Licensed Vocational Nurse (LVN) to practice in the State of California required. 3 years of Nursing Experience, with 1 year experience in a Managed Care setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 1 year of Concurrent Review (in-patient) experience. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee may be required to move about the organization. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes or laptop case, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings, face-to-face interaction and while presenting. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4531 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bcf5fa729ea813449f3821b8135499e1
Auditor (Claims) Job Description Department(s): Delegation Oversight Reports to: Manager Audit & Oversight (Delegation) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, February 12, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Auditor (Claims) will conduct routine oversight, monitoring and auditing of the Claims function within CalOptima Health, as well as externally delegated functions to ensure compliance with federal, state and accreditation standards. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Informs various departments within CalOptima Health and delegates/vendors of any changes to regulatory requirements. Conducts routine and pre-delegation audits of claims and other functional areas to ensure the delegates/vendors can perform the delegated activities, continue adherence to CalOptima Health's policies and procedures and comply with regulatory requirements. Participates and collaborates in workgroups that address internal activities for which CalOptima Health must demonstrate oversight and adherence to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Services (DHS), Department of Managed Health Care (DMHC) and any other applicable entity. Reports and tracks audit findings, identifies areas of concern and validation of remediation efforts, including identifying potential solutions (immediate and long term) and controls. Provides written and oral summaries of audit analyses as needed. Interprets and applies regulatory guidance, industry standards and audit protocols. Develops, updates and maintains audit tools and protocol templates. Provides technical support for assigned business areas. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Health Care or related field required. 2 years of experience in processing medical claims required. 2 years of experience in a health care audit environment required, preferably in a managed care plan. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Experience working with FACETS. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization, as well as to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes and laptop to and from various locations, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Employee must have means of transportation for offsite travel to health networks/physician medical groups, local meetings and health care delivery organizations 20% of the time. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4521 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8569c79d3c32c041be2c73000c8a86b9
Mar 08, 2024
Full Time
Auditor (Claims) Job Description Department(s): Delegation Oversight Reports to: Manager Audit & Oversight (Delegation) FLSA status: Non-Exempt Salary Grade: I - $61,000 - $99,110 Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, February 12, 2024 at 11:59 PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. About CalOptima Health Are you looking for a career that changes lives? As the single largest health plan in Orange County, CalOptima Health serves one in three residents with health insurance programs for low-income children, adults, seniors and people with disabilities. Our 1,500 employees are valued for their individual perspectives and contributions and benefit from flexible work schedules, recognition and opportunities to grow. If you're looking for a rewarding career supporting a meaningful mission, along with generous benefits and recognition, consider joining us at CalOptima Health! About the Position The Auditor (Claims) will conduct routine oversight, monitoring and auditing of the Claims function within CalOptima Health, as well as externally delegated functions to ensure compliance with federal, state and accreditation standards. Duties & Responsibilities: Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Informs various departments within CalOptima Health and delegates/vendors of any changes to regulatory requirements. Conducts routine and pre-delegation audits of claims and other functional areas to ensure the delegates/vendors can perform the delegated activities, continue adherence to CalOptima Health's policies and procedures and comply with regulatory requirements. Participates and collaborates in workgroups that address internal activities for which CalOptima Health must demonstrate oversight and adherence to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), California Department of Health Services (DHS), Department of Managed Health Care (DMHC) and any other applicable entity. Reports and tracks audit findings, identifies areas of concern and validation of remediation efforts, including identifying potential solutions (immediate and long term) and controls. Provides written and oral summaries of audit analyses as needed. Interprets and applies regulatory guidance, industry standards and audit protocols. Develops, updates and maintains audit tools and protocol templates. Provides technical support for assigned business areas. Completes other projects and duties as assigned. Experience & Education: Bachelor's degree in Health Care or related field required. 2 years of experience in processing medical claims required. 2 years of experience in a health care audit environment required, preferably in a managed care plan. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 20% of the time. Preferred Qualifications: Experience working with FACETS. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of the job, employee may be required to move about the organization, as well as to offsite locations. Employee must be able to sit for extended periods of time, as well as work at the computer for long periods. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Must also be able to reach with hands and arms and must occasionally lift office supply boxes and laptop to and from various locations, up to 25 pounds. Employee must be able to communicate, particularly for regular phone use, in meetings and face-to-face interaction. Employee must have means of transportation for offsite travel to health networks/physician medical groups, local meetings and health care delivery organizations 20% of the time. Work Environment: Typical office environment with minimal to moderate noise levels and controlled office temperatures. About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. Employees also have access to 457(b) retirement plans with pre/post-tax contribution options. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal employment opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. Job Location: Orange, California Position Type: To apply, visit https://jobs.silkroad.com/CalOptima/Careers/jobs/4521 Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8569c79d3c32c041be2c73000c8a86b9
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CORRECTIONAL PROGRAMS TECHNICIAN In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 PM (PST) on the day the Orange County Sheriff’s Department needs are met. Applicants are encouraged to apply immediately. Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Correctional Programs Technician vacancies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower level classifications. Applications will be accepted on Thursday, May 19, 2022 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Thursday, May 19, 2022 POSITION/RECRUITMENT INFORMATION This recruitment is open to the public and will be held to establish an Open Eligible list to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff's Correctional Programs and Inmate Re-Entry Units of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted and evaluated at each OCSD jail facility by the Correctional Programs and Inmate Re-Entry staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Re-Entry Units also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Sheriff's Department has an excellent opportunity for a Correctional Programs Technician to provide diverse education and services to inmates in a correctional setting. Conduct and track individual assessments, and maintain case plans Recruit inmates for educational and volunteer classes Oversee inmate activities Work closely with strategic partners and volunteer groups Conduct book and game exchanges Distribute religious and other materials Create individualized inmate discharge plans Prepare a variety of documents using Microsoft Office Suite DESIRABLE QUALIFICATIONS Experience working in a correctional, rehabilitative, or educational institution providing related services to high risk older teens or adults. Candidates experienced in facilitating developmental programs such as Substance Abuse Recovery, Domestic Violence, Anger Management, and/or ADA modified programs, and/or library services are encouraged to apply. MINIMUM QUALIFICATIONS: General knowledge of: Group leadership methods and techniques for eliciting and directing adult participation in varied instructional, leisure, and work oriented programs; common problems and concerns faced by incarcerated adults; social and emotional factors which influence human behavior and motivational and counseling techniques for establishing rapport with incarcerated adults presenting varying attitudes, educational levels, cultures, problematic backgrounds, and personal needs. Ability to: Learn, interpret, and apply the diverse methods, procedures, techniques and detailed rules and regulations of the Correctional Programs and Inmate Re-Entry Units, using independent judgment and initiative. Communicate effectively, orally and in writing; prepare detailed records and reports. Establish and maintain cooperative relationships with inmates and staff. Motivate correctional facility inmates, with limited incentives, to participate in constructive individual activities and in group activities requiring cooperation and teamwork. License Required: Possession of a valid California Driver's License, Class C or higher, is required by date of appointment. Click here to review the class specifications. SPECIAL QUALIFICATIONS A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS: Physical and Mental Requirements Must possess overall, independent body mobility to stand, walk, stoop, bend, twist, and or sit for prolonged periods of time, and walk on regular basis as the work demands; vision sufficient to read fine print and computer screens; arm and manual dexterity sufficient to perform repetitive motion for various duties such as keyboarding, writing, filing, stapling, and using a calculator; ability to reach and grasp above the shoulder level; body strength sufficient to lift, carry files, operate machinery for videotapes and other audio-visual equipment that may weight up to 40lbs; ability to speak and hear well enough to communicate clearly and understandable in person, over the phone, and while addressing large groups of people. Some positions will require the ability to operate tools and equipment, and / or to work while wearing safety equipment. Refer to the Medical Standards within the Title Schematic. Environmental and Working Conditions Under supervision and monitoring, works inside jail facilities with inmates who have the potential to become verbally abusive or violent. May come in contact with members of the public who become angry or impatient. Regularly uses standard commercial equipment and material including but not limited to computer hardware, software, peripherals, and audiovisual equipment, library materials and equipment. Must be able to withstand pressure involved in meeting deadlines and the need to multitask different priorities and activities. Human Resources |Minimum Qualifications The Orange County Sheriff''s Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Sheriff's Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. RECRUITMENT PROCESS Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Application Appraisal Panel |Application Rating (Refer/Non-Refer) (Refer/Non Refer) : An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all the Selection Procedures are completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION CORRECTIONAL PROGRAMS TECHNICIAN In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment will be open for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 PM (PST) on the day the Orange County Sheriff’s Department needs are met. Applicants are encouraged to apply immediately. Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Correctional Programs Technician vacancies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower level classifications. Applications will be accepted on Thursday, May 19, 2022 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Thursday, May 19, 2022 POSITION/RECRUITMENT INFORMATION This recruitment is open to the public and will be held to establish an Open Eligible list to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff's Correctional Programs and Inmate Re-Entry Units of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted and evaluated at each OCSD jail facility by the Correctional Programs and Inmate Re-Entry staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Re-Entry Units also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Sheriff's Department has an excellent opportunity for a Correctional Programs Technician to provide diverse education and services to inmates in a correctional setting. Conduct and track individual assessments, and maintain case plans Recruit inmates for educational and volunteer classes Oversee inmate activities Work closely with strategic partners and volunteer groups Conduct book and game exchanges Distribute religious and other materials Create individualized inmate discharge plans Prepare a variety of documents using Microsoft Office Suite DESIRABLE QUALIFICATIONS Experience working in a correctional, rehabilitative, or educational institution providing related services to high risk older teens or adults. Candidates experienced in facilitating developmental programs such as Substance Abuse Recovery, Domestic Violence, Anger Management, and/or ADA modified programs, and/or library services are encouraged to apply. MINIMUM QUALIFICATIONS: General knowledge of: Group leadership methods and techniques for eliciting and directing adult participation in varied instructional, leisure, and work oriented programs; common problems and concerns faced by incarcerated adults; social and emotional factors which influence human behavior and motivational and counseling techniques for establishing rapport with incarcerated adults presenting varying attitudes, educational levels, cultures, problematic backgrounds, and personal needs. Ability to: Learn, interpret, and apply the diverse methods, procedures, techniques and detailed rules and regulations of the Correctional Programs and Inmate Re-Entry Units, using independent judgment and initiative. Communicate effectively, orally and in writing; prepare detailed records and reports. Establish and maintain cooperative relationships with inmates and staff. Motivate correctional facility inmates, with limited incentives, to participate in constructive individual activities and in group activities requiring cooperation and teamwork. License Required: Possession of a valid California Driver's License, Class C or higher, is required by date of appointment. Click here to review the class specifications. SPECIAL QUALIFICATIONS A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS: Physical and Mental Requirements Must possess overall, independent body mobility to stand, walk, stoop, bend, twist, and or sit for prolonged periods of time, and walk on regular basis as the work demands; vision sufficient to read fine print and computer screens; arm and manual dexterity sufficient to perform repetitive motion for various duties such as keyboarding, writing, filing, stapling, and using a calculator; ability to reach and grasp above the shoulder level; body strength sufficient to lift, carry files, operate machinery for videotapes and other audio-visual equipment that may weight up to 40lbs; ability to speak and hear well enough to communicate clearly and understandable in person, over the phone, and while addressing large groups of people. Some positions will require the ability to operate tools and equipment, and / or to work while wearing safety equipment. Refer to the Medical Standards within the Title Schematic. Environmental and Working Conditions Under supervision and monitoring, works inside jail facilities with inmates who have the potential to become verbally abusive or violent. May come in contact with members of the public who become angry or impatient. Regularly uses standard commercial equipment and material including but not limited to computer hardware, software, peripherals, and audiovisual equipment, library materials and equipment. Must be able to withstand pressure involved in meeting deadlines and the need to multitask different priorities and activities. Human Resources |Minimum Qualifications The Orange County Sheriff''s Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Sheriff's Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. RECRUITMENT PROCESS Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Application Appraisal Panel |Application Rating (Refer/Non-Refer) (Refer/Non Refer) : An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. ELIGIBLE LIST After all the Selection Procedures are completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov Click here to view the OC Sheriff's Department website FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH ANALYST IV (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. FIRST ROUND OF CONSIDERATION: Sunday, July 24, 2022, at 11:59 PM (PDT) Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst IV positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles and assisting victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst IV who will be responsible for the collection, entry, validation and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine reports; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst IV establishes and collaborates effective working relationships with probation officers, clerical staff, supervising deputy probation officers, division directors, and partner agencies to prepare for and conduct program/project evaluations. Finally, this position requires extensive research skills, knowledge of the unique limitations in conducting research on potentially vulnerable populations (supervised adult and juvenile offenders), and knowledge of and background in criminal justice. The Research Analyst IV will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Build evaluation databases; write SQL queries to extract data from the Integrated Case Management System (ICMS), and complete data entry and perform quality assurance. Perform statistical analysis and summarize the results of the analysis into charts, tables, and reports Manage State or grant-funded evaluation projects (Juvenile Justice Crime Prevention Act, SB678, and others), collect and enter data, maintain records, prepare and submit outcome reports Prepare executive briefings for Probation’s management team, present study findings at meetings and conferences Respond to data requests from management, operations staff, other County agencies, and outside agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (4) four years’ experience in conducting applied research preferably in a criminal justice or social science setting and will also possess a Bachelor's degree or higher in criminal justice, sociology, psychology, or other related social science field. The ideal candidate will have extensive knowledge of evaluation methods, research design, and statistical analysis with the ability to organize statistical information at both the program and individual client level. In addition, the ideal candidate will possess experience in the various methods of organizing statistical information into reports using tables, charts, and/or graphs. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Conduct complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and variability criteria, and regression analysis Gathers, analyzes, researches, interprets, and applies relevant data skillfully to respond in creative ways to achieve measurable results Methods of data extraction, quality assurance, and management OC Probation’s Integrated Case Management System (ICMS) including underlying tables Evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform complex statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, PowerBI, ArcGIS and Microsoft SQL Server Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Probation department LEADERSHIP, INTERPERSONAL SKILLS Establishing and maintaining productive relationships with all levels of management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Working collaboratively with research staff and program operations staff when developing evaluation plans and determining appropriate outcomes Identifying with the larger organizational team and the role required; sharing resources, responding to requests from other parts of the organizations, and supporting the Agency's agenda Demonstrates good judgment; accurately define problems/issues, and evaluates and recommends solutions COMMUNICATION SKILLS Communicating and interacting both verbally and in writing with all levels of staff and managers Presenting complex statistical information in a "non-technical" manner to an audience both verbally and in written form MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify the most qualified applicants. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Completion of a background investigation to the satisfaction of the County may be required. Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses to identify candidates with qualities that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Therefore, you are strongly encouraged to be detailed and thorough in demonstrating your qualifications . Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST IV (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. FIRST ROUND OF CONSIDERATION: Sunday, July 24, 2022, at 11:59 PM (PDT) Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst IV positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles and assisting victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst IV who will be responsible for the collection, entry, validation and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine reports; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst IV establishes and collaborates effective working relationships with probation officers, clerical staff, supervising deputy probation officers, division directors, and partner agencies to prepare for and conduct program/project evaluations. Finally, this position requires extensive research skills, knowledge of the unique limitations in conducting research on potentially vulnerable populations (supervised adult and juvenile offenders), and knowledge of and background in criminal justice. The Research Analyst IV will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Build evaluation databases; write SQL queries to extract data from the Integrated Case Management System (ICMS), and complete data entry and perform quality assurance. Perform statistical analysis and summarize the results of the analysis into charts, tables, and reports Manage State or grant-funded evaluation projects (Juvenile Justice Crime Prevention Act, SB678, and others), collect and enter data, maintain records, prepare and submit outcome reports Prepare executive briefings for Probation’s management team, present study findings at meetings and conferences Respond to data requests from management, operations staff, other County agencies, and outside agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (4) four years’ experience in conducting applied research preferably in a criminal justice or social science setting and will also possess a Bachelor's degree or higher in criminal justice, sociology, psychology, or other related social science field. The ideal candidate will have extensive knowledge of evaluation methods, research design, and statistical analysis with the ability to organize statistical information at both the program and individual client level. In addition, the ideal candidate will possess experience in the various methods of organizing statistical information into reports using tables, charts, and/or graphs. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Conduct complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and variability criteria, and regression analysis Gathers, analyzes, researches, interprets, and applies relevant data skillfully to respond in creative ways to achieve measurable results Methods of data extraction, quality assurance, and management OC Probation’s Integrated Case Management System (ICMS) including underlying tables Evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform complex statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, PowerBI, ArcGIS and Microsoft SQL Server Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Probation department LEADERSHIP, INTERPERSONAL SKILLS Establishing and maintaining productive relationships with all levels of management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Working collaboratively with research staff and program operations staff when developing evaluation plans and determining appropriate outcomes Identifying with the larger organizational team and the role required; sharing resources, responding to requests from other parts of the organizations, and supporting the Agency's agenda Demonstrates good judgment; accurately define problems/issues, and evaluates and recommends solutions COMMUNICATION SKILLS Communicating and interacting both verbally and in writing with all levels of staff and managers Presenting complex statistical information in a "non-technical" manner to an audience both verbally and in written form MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify the most qualified applicants. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Completion of a background investigation to the satisfaction of the County may be required. Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses to identify candidates with qualities that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Therefore, you are strongly encouraged to be detailed and thorough in demonstrating your qualifications . Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNITY WORKER II (Behavioral Health Services) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will close will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately . This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. Please note this recruitment is a continuation of the Community Worker II recruitment that was open from March 31, 2022, to April 21, 2022. If you applied previously or were placed on the eligible list, you do not need to reapply. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of three (3) service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for substance use disorders and behavioral health care. THE PROGRAM Prevention and Intervention is intended to prevent mental illness from becoming severe and disabling and to improve timely access for people who are underserved by the mental health system. The goal of the Prevention and Intervention component of the Mental Health Services Act is to help counties implement services that promote wellness, foster health, and prevent the suffering that can result from untreated mental illness. THE OPPORTUNITY The Prevention and Intervention Division has a current opening for a Community Worker II (CW II). Depending on the assignment, responsibilities of the CW II may include providing supervision (not treatment) to minors between the ages of 0-12 years old, referring and linking participant families to community resources, providing transportation to enrolled participants, and facilitating prevention services. The CW II will also provide transportation to adults (18 to 25) enrolled participants. This position will also support clerical teams and perform other duties as assigned. The position provides services Monday through Friday and some programs require evening hours. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience supervising minors in daycare or other formal settings and an education and/or training in early childhood development. Bilingual skills, especially in Spanish, are also highly desirable but not required. Some assignments will require maintenance of a valid California driver's license and proof of car insurance by date of appointment, as some programs require incumbents to drive their own vehicles and be reimbursed through the County's mileage claim process. Some programs provide access to a County vehicle for conducting services for clients/County business. The ideal candidate will also possess the knowledge and experience in the following competencies: Technical Knowledge l Technical Experience Understanding of and navigating through behavioral/mental health issues, stages of children's development and age-appropriate behavior of children Facilitating age-appropriate activities when supervising minors Safety Focus Ensuring the safety of children who are being supervised Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry Relationship Building l Interpersonal Skills Providing excellent customer service amongst co-workers, clients, and the public Working independently and on a team Observing and analyzing behavior and appropriateness for the situation Adaptability Adapting to new information or unexpected program obstacles Working effectively in a changing environment, and adjusting as needed MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Community Worker II. PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those applicants who meet minimum qualifications will be referred to the next step of the recruitment process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMMUNITY WORKER II (Behavioral Health Services) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will close will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately . This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. Please note this recruitment is a continuation of the Community Worker II recruitment that was open from March 31, 2022, to April 21, 2022. If you applied previously or were placed on the eligible list, you do not need to reapply. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of three (3) service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for substance use disorders and behavioral health care. THE PROGRAM Prevention and Intervention is intended to prevent mental illness from becoming severe and disabling and to improve timely access for people who are underserved by the mental health system. The goal of the Prevention and Intervention component of the Mental Health Services Act is to help counties implement services that promote wellness, foster health, and prevent the suffering that can result from untreated mental illness. THE OPPORTUNITY The Prevention and Intervention Division has a current opening for a Community Worker II (CW II). Depending on the assignment, responsibilities of the CW II may include providing supervision (not treatment) to minors between the ages of 0-12 years old, referring and linking participant families to community resources, providing transportation to enrolled participants, and facilitating prevention services. The CW II will also provide transportation to adults (18 to 25) enrolled participants. This position will also support clerical teams and perform other duties as assigned. The position provides services Monday through Friday and some programs require evening hours. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience supervising minors in daycare or other formal settings and an education and/or training in early childhood development. Bilingual skills, especially in Spanish, are also highly desirable but not required. Some assignments will require maintenance of a valid California driver's license and proof of car insurance by date of appointment, as some programs require incumbents to drive their own vehicles and be reimbursed through the County's mileage claim process. Some programs provide access to a County vehicle for conducting services for clients/County business. The ideal candidate will also possess the knowledge and experience in the following competencies: Technical Knowledge l Technical Experience Understanding of and navigating through behavioral/mental health issues, stages of children's development and age-appropriate behavior of children Facilitating age-appropriate activities when supervising minors Safety Focus Ensuring the safety of children who are being supervised Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry Relationship Building l Interpersonal Skills Providing excellent customer service amongst co-workers, clients, and the public Working independently and on a team Observing and analyzing behavior and appropriateness for the situation Adaptability Adapting to new information or unexpected program obstacles Working effectively in a changing environment, and adjusting as needed MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Community Worker II. PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those applicants who meet minimum qualifications will be referred to the next step of the recruitment process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MEDICAL ASSISTANT - CORRECTIONAL HEALTH SERVICES Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Medical Assistant vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The Adult CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY The Medical Assistant opportunity is focused in performing non-invasive routine technical support in correctional ambulatory care clinics and performing other job duties which include but are not limited to: Working with medical providers (onsite and telemedicine/telepsychiatry) and patients Filing, organizing and maintaining patient health records and medical applications Preparing and reviewing health records prior to medical exams Preparing inmate patients for examination by taking vital signs, performing Snellen exams, height/weight measurements, pregnancy screening and other data collection as needed Assisting OB/GYN provider with exams for routine pregnancy and women's health exams Assisting with intake and screening of new jail bookings Transcribing medical orders, and inputting data into Electronic Health Record (EHR) system Cleaning and stocking treatment areas Administering one-time doses of medication ordered by prescribers, including oral and injectable medications Performing venipuncture and collecting and preparing other lab specimens as ordered Performing electrocardiogram (EKG's), tuberculosis skin testing (PPD), blood glucose monitoring, and routine treatments Being able to lift, carry, push, and pull up to 50 pounds to carry "man down bag" while ascending or descending stairs or to transfer/turn patients Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. Please note, some positions may require availability to work night shifts. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate must be able to work in varied clinical settings such as women's health, obstetrics and adult general practice. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Using Microsoft Word, Excel, PowerPoint and Outlook proficiently Electronic Health Records (EHR) systems Administering oral medications with accuracy Obtaining and documenting baseline vital signs, height and weight Collecting routine laboratory specimens, including but not limited to: blood and urine collection, pap smears, blood glucose testing and Sexually Transmitted Diseases (STD) lab screening Placing of PPD, obtaining EKG's, removing sutures and splints, performing ear lavage, dressing and caring for patient's wound and other routine treatments Maintaining treatment area and medical files accordingly Communication and Collaboration: Communicating effectively and clearly both verbally and in writing Building and maintaining effective and collaborative working relationships with ACHS staff, Orange County Sheriff's Department personnel and other professional staff members Reporting patient's relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Being constantly aware of professional boundaries when communicating with patients Respecting background diversity when working with patients Adaptability and Safety: Working effectively in a changing and stressful environment, and making adjustments as necessary Demonstrating resiliency, tenacity and maintaining energy while continuously provide compassionate care to fulfill ACHS responsibilities Maintaining awareness of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security when assisting medical staff or providing care to medical and mental health patients at all times SPECIAL QUALIFICATIONS/REQUIREMENTS Candidates must possess valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing Candidates must possess a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture, by date of appointment Candidates are required to possess a current and valid Cardiopulmonary Resuscitation (CPR) certification by the date of appointment Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for the Medical Assistant classification as well as the physical requirements. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shifts, assigned to work every other weekends, and work holidays as needed in these 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, and will be exposed to profanity and/or anti-social behavior.There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Applicants who meet desirable qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION MEDICAL ASSISTANT - CORRECTIONAL HEALTH SERVICES Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Medical Assistant vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The Adult CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY The Medical Assistant opportunity is focused in performing non-invasive routine technical support in correctional ambulatory care clinics and performing other job duties which include but are not limited to: Working with medical providers (onsite and telemedicine/telepsychiatry) and patients Filing, organizing and maintaining patient health records and medical applications Preparing and reviewing health records prior to medical exams Preparing inmate patients for examination by taking vital signs, performing Snellen exams, height/weight measurements, pregnancy screening and other data collection as needed Assisting OB/GYN provider with exams for routine pregnancy and women's health exams Assisting with intake and screening of new jail bookings Transcribing medical orders, and inputting data into Electronic Health Record (EHR) system Cleaning and stocking treatment areas Administering one-time doses of medication ordered by prescribers, including oral and injectable medications Performing venipuncture and collecting and preparing other lab specimens as ordered Performing electrocardiogram (EKG's), tuberculosis skin testing (PPD), blood glucose monitoring, and routine treatments Being able to lift, carry, push, and pull up to 50 pounds to carry "man down bag" while ascending or descending stairs or to transfer/turn patients Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. Please note, some positions may require availability to work night shifts. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate must be able to work in varied clinical settings such as women's health, obstetrics and adult general practice. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Using Microsoft Word, Excel, PowerPoint and Outlook proficiently Electronic Health Records (EHR) systems Administering oral medications with accuracy Obtaining and documenting baseline vital signs, height and weight Collecting routine laboratory specimens, including but not limited to: blood and urine collection, pap smears, blood glucose testing and Sexually Transmitted Diseases (STD) lab screening Placing of PPD, obtaining EKG's, removing sutures and splints, performing ear lavage, dressing and caring for patient's wound and other routine treatments Maintaining treatment area and medical files accordingly Communication and Collaboration: Communicating effectively and clearly both verbally and in writing Building and maintaining effective and collaborative working relationships with ACHS staff, Orange County Sheriff's Department personnel and other professional staff members Reporting patient's relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Being constantly aware of professional boundaries when communicating with patients Respecting background diversity when working with patients Adaptability and Safety: Working effectively in a changing and stressful environment, and making adjustments as necessary Demonstrating resiliency, tenacity and maintaining energy while continuously provide compassionate care to fulfill ACHS responsibilities Maintaining awareness of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security when assisting medical staff or providing care to medical and mental health patients at all times SPECIAL QUALIFICATIONS/REQUIREMENTS Candidates must possess valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing Candidates must possess a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture, by date of appointment Candidates are required to possess a current and valid Cardiopulmonary Resuscitation (CPR) certification by the date of appointment Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for the Medical Assistant classification as well as the physical requirements. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shifts, assigned to work every other weekends, and work holidays as needed in these 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, and will be exposed to profanity and/or anti-social behavior.There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Applicants who meet desirable qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL WORKER Children and Family Services Specialty In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. *********************************************************************************************************************************************************** Do you have what it takes to be a Senior Social Worker? The Children and Family Services is hiring candidates who are passionate, empathetic, resilient, and dedicated to partner with families ensuring children live in a safe, nurturing and permanent homes. ************************************************************************************************************************************************************* ABOUT THE POSITION The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as child abuse, domestic abuse violence, substance abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges. Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr The current vacancies are within the following Programs within Children and Family Services (CFS) Division programs: CFS Child Abuse & Adult Protection Hotline- The SSW in this program answers calls from the community regarding allegations of abuse/neglect to children and dependent adults. Assigned SSW's assess calls to determine if the report meets the requirement for investigation according to the law. CFS Court Programs - The SSW in this program represents Children and Family Services in Juvenile Court and makes recommendations to the Court regarding child reunification and the need for further court involvement and oversight. This position may require travel to other counties or states, depending on the youth's placement location. CFS Emergency Response - The SSW in this program responds to and investigates reports of suspected child abuse/neglect from the community to determine if abuse or neglect has occurred and to ensure the safety and well-being of children. Emergency Response programs may require On-Call shifts for after-hours coverage. In addition, depending on the needs of the department, some positions will be assigned to work in other program areas, such as; Family Preservation, Orangewood Children and Family Center (OCFC), hotline staff, and placement and assessment. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Write comprehensive reports, such as: investigation, Detention, Jurisdictional/Dispositional and Status Review reports Investigate allegations of child abuse and neglect allegations Assess the harm and risk of a child for neglect and abuse Work closely with children with ages from infant to 18 years' old and foster youth who opt to remain in care after their 18th birthday Attend and testify in criminal, probate, family law or juvenile court hearings Case management activities Work with stakeholders such as law enforcement, Health Care Agency, Probation, attorneys, community partners, medical professionals, therapists, educators, etc. Conduct state mandated monthly contacts and court ordered family visitations In addition, depending on the work assignment, candidates hired as SSW may or will: Lift a child or transport a child to a designated location Respond to cases within Orange County as well as outside Orange County Sit for periods up to one hour or longer while driving to home visits or attending court hearings Climb flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance within the Orange County vicinity O ther Opportunities Associated with the Position Supervise SSW interns Clinical Supervision Hours WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may work a 9/80 flex schedule. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to children. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technical Knowledge/Education: Possession of a Bachelor’ degree or higher in Social Work, Child Welfare, Forensic Psychology, Sociology, Psychology, Counseling, Child Development or possession of active MFT or LCSW license Technology: Utilizing Microsoft Word, Excel, and Outlook. Learning new computer software/programs utilized by SSA. Client and Result Focus: Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality: Maintaining and safeguarding client's information for privacy. Investigation: Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and conduct an investigation in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding: Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance: Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus: Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail: Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress: Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions, practicing self-care routine to promote health and wellness Professional Integrity and Ethics: Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills: Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers. Relationship Building: Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, including such as CORE and SWIT Training. Training may also include the Dependency Investigation training, which includes: Bypass Provisions, Negotiation, Testifying and Amending Petitions. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from the California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. Application Screening: (Refer/Non-Refer) After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel | Application Rating: (Weighted 100%) Application materials will be evaluated for job knowledge, competencies, and related experience described above. Only the most successful candidates will be placed on the eligible list. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Marivel Chang at (714) 245-6111 or Marivel.Chang@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL WORKER Children and Family Services Specialty In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. *********************************************************************************************************************************************************** Do you have what it takes to be a Senior Social Worker? The Children and Family Services is hiring candidates who are passionate, empathetic, resilient, and dedicated to partner with families ensuring children live in a safe, nurturing and permanent homes. ************************************************************************************************************************************************************* ABOUT THE POSITION The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as child abuse, domestic abuse violence, substance abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges. Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr The current vacancies are within the following Programs within Children and Family Services (CFS) Division programs: CFS Child Abuse & Adult Protection Hotline- The SSW in this program answers calls from the community regarding allegations of abuse/neglect to children and dependent adults. Assigned SSW's assess calls to determine if the report meets the requirement for investigation according to the law. CFS Court Programs - The SSW in this program represents Children and Family Services in Juvenile Court and makes recommendations to the Court regarding child reunification and the need for further court involvement and oversight. This position may require travel to other counties or states, depending on the youth's placement location. CFS Emergency Response - The SSW in this program responds to and investigates reports of suspected child abuse/neglect from the community to determine if abuse or neglect has occurred and to ensure the safety and well-being of children. Emergency Response programs may require On-Call shifts for after-hours coverage. In addition, depending on the needs of the department, some positions will be assigned to work in other program areas, such as; Family Preservation, Orangewood Children and Family Center (OCFC), hotline staff, and placement and assessment. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Write comprehensive reports, such as: investigation, Detention, Jurisdictional/Dispositional and Status Review reports Investigate allegations of child abuse and neglect allegations Assess the harm and risk of a child for neglect and abuse Work closely with children with ages from infant to 18 years' old and foster youth who opt to remain in care after their 18th birthday Attend and testify in criminal, probate, family law or juvenile court hearings Case management activities Work with stakeholders such as law enforcement, Health Care Agency, Probation, attorneys, community partners, medical professionals, therapists, educators, etc. Conduct state mandated monthly contacts and court ordered family visitations In addition, depending on the work assignment, candidates hired as SSW may or will: Lift a child or transport a child to a designated location Respond to cases within Orange County as well as outside Orange County Sit for periods up to one hour or longer while driving to home visits or attending court hearings Climb flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance within the Orange County vicinity O ther Opportunities Associated with the Position Supervise SSW interns Clinical Supervision Hours WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may work a 9/80 flex schedule. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to children. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technical Knowledge/Education: Possession of a Bachelor’ degree or higher in Social Work, Child Welfare, Forensic Psychology, Sociology, Psychology, Counseling, Child Development or possession of active MFT or LCSW license Technology: Utilizing Microsoft Word, Excel, and Outlook. Learning new computer software/programs utilized by SSA. Client and Result Focus: Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality: Maintaining and safeguarding client's information for privacy. Investigation: Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and conduct an investigation in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding: Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance: Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus: Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail: Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress: Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions, practicing self-care routine to promote health and wellness Professional Integrity and Ethics: Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills: Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers. Relationship Building: Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, including such as CORE and SWIT Training. Training may also include the Dependency Investigation training, which includes: Bypass Provisions, Negotiation, Testifying and Amending Petitions. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from the California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. Application Screening: (Refer/Non-Refer) After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel | Application Rating: (Weighted 100%) Application materials will be evaluated for job knowledge, competencies, and related experience described above. Only the most successful candidates will be placed on the eligible list. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Marivel Chang at (714) 245-6111 or Marivel.Chang@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL WORKER Adult Protective Services Family Self-Sufficiency In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. WHAT WE DO The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr TRAITS WE ARE LOOKING FOR IN A CANDIDATE SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly. WORK ASSIGNMENT This recruitment will be used to fill current and future vacancies in the following programs: Adult Services-Adult Protective Service The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies, and providing resources to clients when deemed appropriate. SSWs are also responsible for providing case management services to APS Clients who require additional assistance in stabilization, while minimizing or alleviating the risk of abuse or neglect including self-neglect. Family Self Sufficiency-Domestic Abuse Services Unit (DASU) The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to: Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation Continually assess risks of dependent adults and the elderly Coordinate conferences, case plans, and supportive services with CMs and EESs Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities Complete case notes, DASU forms, and short summaries in the CalWIN system WORK LOCATION: The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Investigate allegations of abuse and neglect of elders and dependent adults Assess the harm and risk of an elder, dependent adult or domestic relationship participant for neglect and abuse Completes investigations, assessments, and intervention plans in an accurate and timely manner in accordance with established policies and procedures Utilizes good judgement in assessing situations, and makes appropriate referrals to other resources Documents ongoing narrative information in the case record Provide case management services Work with stakeholders, such as: law enforcement, County agencies, Community agencies, medical professionals, etc. Attend collaborative meetings Conduct follow up State mandated home visits and unannounced field visits Supervise SSW interns In addition, depending on the work assignment, candidates hired as an SSW may or will: Respond to cases within Orange County Sit for periods up to one hour or longer while driving to home visits Sit or stand for periods up to one hour or longer while in the field Climb and descend flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance to drive within Orange County vicinity WORK LOCATION The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to dependent adults and the elderly. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technology Utilizing Microsoft Word, Excel, Outlook, Teams and WebEx Ability to learn new computer software/programs utilized by SSA Client and Result Focus Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality Maintaining and safeguarding client's information for privacy. Investigation Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and investigate in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus : Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions. Professional Integrity and Ethics Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation, and spelling, including producing written information that is appropriate for the intended customers. Relationship Building Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, learns field shadowing, and simulation training. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Click here to learn more about the physical, mental, and environmental conditions for this position. RECRUITMENT PROCESS Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum and desirable qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) The online assessment will be scored and will cover required job related; behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step in the recruitment process. Candidates are encouraged to take a Practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or Cynthia.Silva@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL WORKER Adult Protective Services Family Self-Sufficiency In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. WHAT WE DO The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr TRAITS WE ARE LOOKING FOR IN A CANDIDATE SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly. WORK ASSIGNMENT This recruitment will be used to fill current and future vacancies in the following programs: Adult Services-Adult Protective Service The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies, and providing resources to clients when deemed appropriate. SSWs are also responsible for providing case management services to APS Clients who require additional assistance in stabilization, while minimizing or alleviating the risk of abuse or neglect including self-neglect. Family Self Sufficiency-Domestic Abuse Services Unit (DASU) The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to: Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation Continually assess risks of dependent adults and the elderly Coordinate conferences, case plans, and supportive services with CMs and EESs Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities Complete case notes, DASU forms, and short summaries in the CalWIN system WORK LOCATION: The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Investigate allegations of abuse and neglect of elders and dependent adults Assess the harm and risk of an elder, dependent adult or domestic relationship participant for neglect and abuse Completes investigations, assessments, and intervention plans in an accurate and timely manner in accordance with established policies and procedures Utilizes good judgement in assessing situations, and makes appropriate referrals to other resources Documents ongoing narrative information in the case record Provide case management services Work with stakeholders, such as: law enforcement, County agencies, Community agencies, medical professionals, etc. Attend collaborative meetings Conduct follow up State mandated home visits and unannounced field visits Supervise SSW interns In addition, depending on the work assignment, candidates hired as an SSW may or will: Respond to cases within Orange County Sit for periods up to one hour or longer while driving to home visits Sit or stand for periods up to one hour or longer while in the field Climb and descend flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance to drive within Orange County vicinity WORK LOCATION The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana. WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to dependent adults and the elderly. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technology Utilizing Microsoft Word, Excel, Outlook, Teams and WebEx Ability to learn new computer software/programs utilized by SSA Client and Result Focus Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality Maintaining and safeguarding client's information for privacy. Investigation Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and investigate in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus : Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions. Professional Integrity and Ethics Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation, and spelling, including producing written information that is appropriate for the intended customers. Relationship Building Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, learns field shadowing, and simulation training. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Click here to learn more about the physical, mental, and environmental conditions for this position. RECRUITMENT PROCESS Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum and desirable qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) The online assessment will be scored and will cover required job related; behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step in the recruitment process. Candidates are encouraged to take a Practice tests which can be accessed online at https://www.shldirect.com/en/practice-tests Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or Cynthia.Silva@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH ANALYST III (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. FIRST ROUND OF CONSIDERATION: Sunday, November 6, 2022, at 11:59 PM (PST) This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst III positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst III who, under the direction and guidance of a Senior Research Analyst and/or Research Analyst IV, will be responsible for the collection, entry, validation, and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine and ad hoc reports with timely deadlines; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst III establishes and collaborates on developing effective working relationships with non-sworn staff (i.e., clerical, IT, etc.), probation officers, supervising deputy probation officers, division directors, and partner agencies regarding information and data collection (i.e. monitor quality control; interpreting & recording of key data in Probation's Integrated Case Management System (ICMS). Finally, this position may be assigned as a liaison to county and statewide agencies with regard to clarifying information/data being submitted to these agencies. The Research Analyst III will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Interpret and record key data from the Department’s Integrated Case Management System (ICMS), OC Courts Vision, Department of Justice (DOJ) Juvenile Court and Probation Statistical System (JCPSS) and other case management systems Enter data into various databases and perform quality assurance Perform statistical analysis and summarize the results into charts, tables, and reports Support State or grant-funded evaluation projects (i.e., Juvenile Justice Crime Prevention Act, SB678, AB109, etc.), collect and enter data, maintain records, prepare and submit outcome reports Respond to data requests from management, operations staff, other County agencies, and external agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (3) three years’ experience in conducting applied research, preferably in a criminal justice or social science setting, and will also possess a bachelor’s degree in statistics, criminal justice, sociology, psychology, or other related social science field. The ideal candidate will possess experience in the various methods of organizing statistical information into reports, tables, charts, graphs, and using statistical analysis software applications such as Statistical Package for the Social Sciences (SPSS), as well as Microsoft Excel, Word, PowerPoint, and Access. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and experience with statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Methods of data extraction, quality assurance, and management Ability to follow written procedures of existing projects while eventually improving processes for efficiency Knowledge of evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server RELATIONSHIP BUILDING AND INTERPERSONAL SKILLS Establishing and maintaining productive relationships with research staff, management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Ability to work collaboratively with research staff and program operations staff while focusing on outcomes and accomplishments Interacting professionally with a variety of professionals and responding in a timely manner ORAL / WRITTEN COMMUNICATION SKILLS Communicating and interacting effectively with all levels of staff and managers Presenting statistical information in a "non-technical" manner to an audience both verbally and in written form Writing clearly and concisely; demonstrating proofreading and editing skills, composing informative memos, e-mails, formal correspondence, reports, and other documents MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst III classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST III (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. FIRST ROUND OF CONSIDERATION: Sunday, November 6, 2022, at 11:59 PM (PST) This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst III positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst III who, under the direction and guidance of a Senior Research Analyst and/or Research Analyst IV, will be responsible for the collection, entry, validation, and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine and ad hoc reports with timely deadlines; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst III establishes and collaborates on developing effective working relationships with non-sworn staff (i.e., clerical, IT, etc.), probation officers, supervising deputy probation officers, division directors, and partner agencies regarding information and data collection (i.e. monitor quality control; interpreting & recording of key data in Probation's Integrated Case Management System (ICMS). Finally, this position may be assigned as a liaison to county and statewide agencies with regard to clarifying information/data being submitted to these agencies. The Research Analyst III will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Interpret and record key data from the Department’s Integrated Case Management System (ICMS), OC Courts Vision, Department of Justice (DOJ) Juvenile Court and Probation Statistical System (JCPSS) and other case management systems Enter data into various databases and perform quality assurance Perform statistical analysis and summarize the results into charts, tables, and reports Support State or grant-funded evaluation projects (i.e., Juvenile Justice Crime Prevention Act, SB678, AB109, etc.), collect and enter data, maintain records, prepare and submit outcome reports Respond to data requests from management, operations staff, other County agencies, and external agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (3) three years’ experience in conducting applied research, preferably in a criminal justice or social science setting, and will also possess a bachelor’s degree in statistics, criminal justice, sociology, psychology, or other related social science field. The ideal candidate will possess experience in the various methods of organizing statistical information into reports, tables, charts, graphs, and using statistical analysis software applications such as Statistical Package for the Social Sciences (SPSS), as well as Microsoft Excel, Word, PowerPoint, and Access. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and experience with statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Methods of data extraction, quality assurance, and management Ability to follow written procedures of existing projects while eventually improving processes for efficiency Knowledge of evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server RELATIONSHIP BUILDING AND INTERPERSONAL SKILLS Establishing and maintaining productive relationships with research staff, management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Ability to work collaboratively with research staff and program operations staff while focusing on outcomes and accomplishments Interacting professionally with a variety of professionals and responding in a timely manner ORAL / WRITTEN COMMUNICATION SKILLS Communicating and interacting effectively with all levels of staff and managers Presenting statistical information in a "non-technical" manner to an audience both verbally and in written form Writing clearly and concisely; demonstrating proofreading and editing skills, composing informative memos, e-mails, formal correspondence, reports, and other documents MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst III classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Group Counselor II vacancies until the next recruitment. Please attach transcripts when submitting application. SOCIAL SERVICES AGENCY The Orange County Social Services Agency (SSA) is comprised of the following four divisions: Adult Services and Assistance Programs (ASAP); Children and Family Services (CFS); Family Self-Sufficiency (FSS); and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. We succeed in our mission through encouragement and respect for our clients, partnerships with the community, and a commitment to innovation and excellence in leadership. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) . The OCFC is a 24-hour emergency shelter care facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The ideal candidate will perform a lead capacity over cottage staff and may also act as Duty Officer for the facility in the absence of supervisory personnel. For a complete job description, including example of duties, please click here . Work Schedule Group Counselor II’s are assigned a fixed schedule that include weekends and holidays and are subject to change every six (6) months, depending on the needs of the department. Standard shifts are 6:30 am - 2:30 pm and 2:30 pm - 10:30 pm. Supplemental Pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The agency is seeking a candidate with a completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children OR a current Child Development Associate (CDA) credential with at least 3 post-secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children. The ideal candidate will also possess two (2) or more years of experience which would demonstrate working directly with infants, children, and teens, providing care, recreational activities (e.g., playing games/sports), and providing crisis intervention (e.g., approved physical restraint and/or verbal de-escalation techniques). In addition, the ideal candidate will demonstrate the knowledge, skills, and experience in all of the competencies below. Technical Knowledge | Technical Experience Understanding of juvenile institutional administration laws, rules, and regulations and familiarity with the Welfare and Institutions Code Comprehension of intervention techniques to be able to evaluate situations and handling difficult situations Working with at-risk youth (abandoned, abused, neglected) Utilizing effective techniques to assist or help child's needs Working with troubled and special needs children in relation to their level of functioning Developing and coordinating case treatment plans Observing for illnesses, reporting them as they occur, and providing medications as prescribed by physician, if needed Utilizing Microsoft Excel, Word, PowerPoint and Outlook proficiently Leadership l Supervision Leading, mentoring, and training Group Counselor Trainee I/II and Group Counselor I staff Training counselors in organizational procedures, unit program, techniques of individual and group counseling and direction of social and recreational activities Promoting and supports ethical and professional standards in the work place, and skillfully handles personnel issues Demonstrating experience leading and facilitating meetings, trainings and projects Cultivating and maintaining effective working relationships with co-workers Judgment | Decision Making Skill Demonstrating expertise utilizing crisis intervention techniques Hypersensitive of children's personal safety and security, and any environmental hazards while working with children Making sound decisions/judgment or take actions to prevent injury to children Responding quickly to emergencies, especially, involving children Interpersonal | Communication Skills Having compassion to provide care and assistance without judgment to troubled children Using effective communication when working with staff, other County agencies, and/or stakeholders, both orally and in writing Maintaining a positive attitude and effectively handling stress when dealing with difficult children Writing accurate data and/or reports As the incumbents are responsible for transporting children to their various activities, a valid Class C Driver's License is highly desirable. MINIMUM QUALIFICATIONS Click here for complete classification description for Group Counselor II SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications, therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel (Weighted 100%): An Application Appraisal Panel (AAP) Subject matter experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the highest scoring candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. ELIGIBLE LIST Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at 714-245-6209 , or raylina.avila@ssa.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Group Counselor II vacancies until the next recruitment. Please attach transcripts when submitting application. SOCIAL SERVICES AGENCY The Orange County Social Services Agency (SSA) is comprised of the following four divisions: Adult Services and Assistance Programs (ASAP); Children and Family Services (CFS); Family Self-Sufficiency (FSS); and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. We succeed in our mission through encouragement and respect for our clients, partnerships with the community, and a commitment to innovation and excellence in leadership. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) . The OCFC is a 24-hour emergency shelter care facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The ideal candidate will perform a lead capacity over cottage staff and may also act as Duty Officer for the facility in the absence of supervisory personnel. For a complete job description, including example of duties, please click here . Work Schedule Group Counselor II’s are assigned a fixed schedule that include weekends and holidays and are subject to change every six (6) months, depending on the needs of the department. Standard shifts are 6:30 am - 2:30 pm and 2:30 pm - 10:30 pm. Supplemental Pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The agency is seeking a candidate with a completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children OR a current Child Development Associate (CDA) credential with at least 3 post-secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children. The ideal candidate will also possess two (2) or more years of experience which would demonstrate working directly with infants, children, and teens, providing care, recreational activities (e.g., playing games/sports), and providing crisis intervention (e.g., approved physical restraint and/or verbal de-escalation techniques). In addition, the ideal candidate will demonstrate the knowledge, skills, and experience in all of the competencies below. Technical Knowledge | Technical Experience Understanding of juvenile institutional administration laws, rules, and regulations and familiarity with the Welfare and Institutions Code Comprehension of intervention techniques to be able to evaluate situations and handling difficult situations Working with at-risk youth (abandoned, abused, neglected) Utilizing effective techniques to assist or help child's needs Working with troubled and special needs children in relation to their level of functioning Developing and coordinating case treatment plans Observing for illnesses, reporting them as they occur, and providing medications as prescribed by physician, if needed Utilizing Microsoft Excel, Word, PowerPoint and Outlook proficiently Leadership l Supervision Leading, mentoring, and training Group Counselor Trainee I/II and Group Counselor I staff Training counselors in organizational procedures, unit program, techniques of individual and group counseling and direction of social and recreational activities Promoting and supports ethical and professional standards in the work place, and skillfully handles personnel issues Demonstrating experience leading and facilitating meetings, trainings and projects Cultivating and maintaining effective working relationships with co-workers Judgment | Decision Making Skill Demonstrating expertise utilizing crisis intervention techniques Hypersensitive of children's personal safety and security, and any environmental hazards while working with children Making sound decisions/judgment or take actions to prevent injury to children Responding quickly to emergencies, especially, involving children Interpersonal | Communication Skills Having compassion to provide care and assistance without judgment to troubled children Using effective communication when working with staff, other County agencies, and/or stakeholders, both orally and in writing Maintaining a positive attitude and effectively handling stress when dealing with difficult children Writing accurate data and/or reports As the incumbents are responsible for transporting children to their various activities, a valid Class C Driver's License is highly desirable. MINIMUM QUALIFICATIONS Click here for complete classification description for Group Counselor II SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications, therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel (Weighted 100%): An Application Appraisal Panel (AAP) Subject matter experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the highest scoring candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. ELIGIBLE LIST Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at 714-245-6209 , or raylina.avila@ssa.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: https://hrs.ocgov.com OR 333 W. Santa Ana Blvd, Santa Ana, CA 92701 EXAM #7495HP-1022-042 (O) CLINICAL PSYCHOLOGIST I/II JB Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: https://hrs.ocgov.com OR 333 W. Santa Ana Blvd, Santa Ana, CA 92701 EXAM #7495HP-1022-042 (O) CLINICAL PSYCHOLOGIST I/II JB Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Assistant Environmental Health Specialist / Environmental Health Specialist I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Assistant Environmental Health Specialist $27.19 - $36.65 Hourly Environmental Health Specialist I $32.00 - $43.14 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Assistant Environmental Health Specialist/Environmental Health Specialist I positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ENVIRONMENTAL HEALTH DIVISION The Environmental Health Division is comprised of various programs aimed toward protecting the health and safety of Orange County residents and visitors from harmful conditions in the environment. Staff enforce laws and regulations and emphasize education to assist businesses with providing healthy and safe communities. Services include retail and wholesale food protection, foodborne illness investigations, public pool inspections, childhood lead exposure prevention, water quality, ocean water protection, solid waste facility oversight, hazardous materials surveillance and mitigation oversight, underground and aboveground storage tank oversight, body art facility and practitioner oversight, medical waste management inspections and a used oil recycling education program. THE OPPORTUNITY Assistant Environmental Health Specialist (AEHS) The AEHS will learn to perform inspections and investigations in the enforcement of environmental health laws and regulations. Upon satisfactory performance at this level and receipt of certification as a Registered Environmental Health Specialist (REHS), incumbents may be promoted to the class of Environmental Health Specialist I. All applications submitted to Human Resource Services for the AEHS position will not be processed without the required certification letter issued by the California Department of Public Health. Environmental Health Specialist I (EHS I) The Registered Environmental Health Specialist (REHS) will perform inspections and investigations in the enforcement of environmental health laws and regulations. All applications submitted to Human Resource Services for the EHS I position will not be processed without the required REHS certification. Information on the REHS Program can be found by visiting the California Department of Public Health (CDPH) website. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must possess extensive experience in the following core competencies: Technical Knowledge Understanding of food safety training concepts and regulations, such as the California Retail Food Code, Oral Culture Learning, Active Managerial Control, as well as the Food and Drug Administration Voluntary Program Standards Understanding of applied sciences, such as health sciences, microbiology, chemistry, and physics Collaborating with supervision and co-workers to explore new opportunities, and implement new techniques, and approaches pertinent to environmental health, such as active learning and listening, using education to modify behaviors, and improve overall safety Analyzing data and facts relevant to environmental health and inspections Utilizing and implementing Microsoft Office and data tracking systems Oral | Written Communication Skills Providing verbal feedback to others and clearly articulating public health issues to operators Gathering and reporting data consistently from inspections, writing reports and entering into the database Collaboration | Organizational Skills Managing numerous projects simultaneously and working collaboratively with a committee or team Collaborating to independently solve problems or issues with industry or other regulatory entities Collaborating with Division staff and external partners, including local, state, and federal agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for an Assistant Environmental Health Specialist as well as the physical, mental, environmental, and working conditions. Click here to view the minimum qualifications as an Environmental Health Specialist I as well as the physical, mental, environmental, and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | (Refer/Non-Refer): Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will move forward to the next step in the recruitment process. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION Assistant Environmental Health Specialist / Environmental Health Specialist I In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Assistant Environmental Health Specialist $27.19 - $36.65 Hourly Environmental Health Specialist I $32.00 - $43.14 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Assistant Environmental Health Specialist/Environmental Health Specialist I positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ENVIRONMENTAL HEALTH DIVISION The Environmental Health Division is comprised of various programs aimed toward protecting the health and safety of Orange County residents and visitors from harmful conditions in the environment. Staff enforce laws and regulations and emphasize education to assist businesses with providing healthy and safe communities. Services include retail and wholesale food protection, foodborne illness investigations, public pool inspections, childhood lead exposure prevention, water quality, ocean water protection, solid waste facility oversight, hazardous materials surveillance and mitigation oversight, underground and aboveground storage tank oversight, body art facility and practitioner oversight, medical waste management inspections and a used oil recycling education program. THE OPPORTUNITY Assistant Environmental Health Specialist (AEHS) The AEHS will learn to perform inspections and investigations in the enforcement of environmental health laws and regulations. Upon satisfactory performance at this level and receipt of certification as a Registered Environmental Health Specialist (REHS), incumbents may be promoted to the class of Environmental Health Specialist I. All applications submitted to Human Resource Services for the AEHS position will not be processed without the required certification letter issued by the California Department of Public Health. Environmental Health Specialist I (EHS I) The Registered Environmental Health Specialist (REHS) will perform inspections and investigations in the enforcement of environmental health laws and regulations. All applications submitted to Human Resource Services for the EHS I position will not be processed without the required REHS certification. Information on the REHS Program can be found by visiting the California Department of Public Health (CDPH) website. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must possess extensive experience in the following core competencies: Technical Knowledge Understanding of food safety training concepts and regulations, such as the California Retail Food Code, Oral Culture Learning, Active Managerial Control, as well as the Food and Drug Administration Voluntary Program Standards Understanding of applied sciences, such as health sciences, microbiology, chemistry, and physics Collaborating with supervision and co-workers to explore new opportunities, and implement new techniques, and approaches pertinent to environmental health, such as active learning and listening, using education to modify behaviors, and improve overall safety Analyzing data and facts relevant to environmental health and inspections Utilizing and implementing Microsoft Office and data tracking systems Oral | Written Communication Skills Providing verbal feedback to others and clearly articulating public health issues to operators Gathering and reporting data consistently from inspections, writing reports and entering into the database Collaboration | Organizational Skills Managing numerous projects simultaneously and working collaboratively with a committee or team Collaborating to independently solve problems or issues with industry or other regulatory entities Collaborating with Division staff and external partners, including local, state, and federal agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for an Assistant Environmental Health Specialist as well as the physical, mental, environmental, and working conditions. Click here to view the minimum qualifications as an Environmental Health Specialist I as well as the physical, mental, environmental, and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | (Refer/Non-Refer): Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will move forward to the next step in the recruitment process. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Monday, April 15, 2024, from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three (3) service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services. This Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. As a Behavioral Health Clinician I may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral and linkage to community services; utilize a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility, and conduct both individual and family needs assessments Prepare written materials and present information in ways that are professional and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements DESIRABLE QUALIFICATIONS The ideal candidate will demonstrate sound judgment, good decision making and problem-solving skills. Additionally, the ideal candidate should be able to work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate will have substantial knowledge and practical experience directly related to the following competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles and experience working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have had several hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with our Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental Requirements, and Environmental Conditions for Behavioral Health Clinician I. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Monday, April 15, 2024, from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three (3) service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services. This Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. As a Behavioral Health Clinician I may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral and linkage to community services; utilize a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility, and conduct both individual and family needs assessments Prepare written materials and present information in ways that are professional and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements DESIRABLE QUALIFICATIONS The ideal candidate will demonstrate sound judgment, good decision making and problem-solving skills. Additionally, the ideal candidate should be able to work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate will have substantial knowledge and practical experience directly related to the following competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles and experience working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have had several hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with our Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental Requirements, and Environmental Conditions for Behavioral Health Clinician I. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Please note we have a One Day Hiring Event for this position on Monday, April 15, 2024, from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of the application for a BBS license will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services. The Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. The Behavioral Health Clinician II may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral, and linkage to community services Administer a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility and conduct both individual and family needs assessments Prepare written materials and present information professionally and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Use the Electronic Health Records (EHR) system for scheduling and documentation requirements for some divisions Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements May serve as a clinical lead for employees in the Behavioral Health Clinician I class DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate sound judgment, good decision making and exercise good problem-solving skills. Additionally, the ideal candidate will work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, specifically in Spanish or Vietnamese. In addition, the ideal candidate should have substantial knowledge and practical experience directly related to the following core competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles when working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have previous hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Software proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions of Behavioral Health Clinician II. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, modification to the selection procedures listed above may occur. If changes in the selection procedures should occur, all candidates will receive notification via e-mail. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Please note we have a One Day Hiring Event for this position on Monday, April 15, 2024, from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of the application for a BBS license will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services. The Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. The Behavioral Health Clinician II may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral, and linkage to community services Administer a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility and conduct both individual and family needs assessments Prepare written materials and present information professionally and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Use the Electronic Health Records (EHR) system for scheduling and documentation requirements for some divisions Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements May serve as a clinical lead for employees in the Behavioral Health Clinician I class DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate sound judgment, good decision making and exercise good problem-solving skills. Additionally, the ideal candidate will work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, specifically in Spanish or Vietnamese. In addition, the ideal candidate should have substantial knowledge and practical experience directly related to the following core competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles when working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have previous hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Software proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions of Behavioral Health Clinician II. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, modification to the selection procedures listed above may occur. If changes in the selection procedures should occur, all candidates will receive notification via e-mail. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Rasika Wijayaweera at (714) 834-7877 or rwijayaweera @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor Trainee vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor Trainee? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor Trainee vacancies. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) ABOUT GROUP COUNSELOR TRAINEE CLASSIFICATION There is no permanent status in this class. Incumbents must successfully complete the probationary period to qualify for promotion to the Group Counselor I level or be subject to termination. WORK SCHEDULE Group Counselor Trainees work a fixed schedule (shift work) that changes every 6 months. Typical shifts include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor Trainee vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor Trainee? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor Trainee vacancies. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) ABOUT GROUP COUNSELOR TRAINEE CLASSIFICATION There is no permanent status in this class. Incumbents must successfully complete the probationary period to qualify for promotion to the Group Counselor I level or be subject to termination. WORK SCHEDULE Group Counselor Trainees work a fixed schedule (shift work) that changes every 6 months. Typical shifts include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE I Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Comprehensive Care Nurse I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental Health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The Comprehensive Care Nurse I is responsible for performing a variety of specialized duties: Obtain vital signs such as: temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments, interpret data collected, and refer to higher level of care as necessary, including: Obtaining comprehensive medical, mental health, family, and social history Interpreting vital signs results Wound care treatment and management Documenting in SOAP (Subjective-Objective-Assessment-Plan) format on electronic health record Treating clients based on nursing standardized procedures Review of health records, summarize and synthesize patient information, and give a comprehensive hand off at shift change or outside facility transfers utilizing a discharge-summary form or verbal reportParticipate in staff development and educational programs to maintain professional competencyParticipate in 5150 training; must pass and maintain certification (training will be provided)May perform other related duties as needed The Comprehensive Care Nurse I is expected to become oriented to the Comprehensive Care Nursing duties and assume increasing levels of responsibility. Incumbents who are not promoted by the end of their probationary period shall not pass probation. The ACHS facility is a 24-hour, 7-days per week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completion of a Personal History Form, interview with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). Correctional Health Services are a 24-hour, 7-days per week facilities. Incumbents must be able to work on weekends, evenings or night shift, and holidays . MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE I Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Comprehensive Care Nurse I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental Health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The Comprehensive Care Nurse I is responsible for performing a variety of specialized duties: Obtain vital signs such as: temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments, interpret data collected, and refer to higher level of care as necessary, including: Obtaining comprehensive medical, mental health, family, and social history Interpreting vital signs results Wound care treatment and management Documenting in SOAP (Subjective-Objective-Assessment-Plan) format on electronic health record Treating clients based on nursing standardized procedures Review of health records, summarize and synthesize patient information, and give a comprehensive hand off at shift change or outside facility transfers utilizing a discharge-summary form or verbal reportParticipate in staff development and educational programs to maintain professional competencyParticipate in 5150 training; must pass and maintain certification (training will be provided)May perform other related duties as needed The Comprehensive Care Nurse I is expected to become oriented to the Comprehensive Care Nursing duties and assume increasing levels of responsibility. Incumbents who are not promoted by the end of their probationary period shall not pass probation. The ACHS facility is a 24-hour, 7-days per week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completion of a Personal History Form, interview with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). Correctional Health Services are a 24-hour, 7-days per week facilities. Incumbents must be able to work on weekends, evenings or night shift, and holidays . MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. Adult Correctional Health Services (ACHS) The ACHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Comprehensive Care Nurse II assigned to ACHS will perform the following specialized duties: Obtain vital signs such as temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments and refer to higher level of care as necessary, including but not limited to: Comprehensive history taking Interpreting vital signs and physical assessment results Wound Care Documenting in Subjective-Objective-Assessment-Plan (SOAP) format on electronic health record Implementing standardized nursing protocols Monitoring outcomes Review of health records, summarize and synthesize client information, and give comprehensive hand off at shift change or outside facility transfers utilizing discharge summary form or verbal reportMaintain assigned work areas every shiftParticipate in staff development and educational programs to maintain professional competency Participate in 5150 training; must pass and maintain certification (training will be provided) Other duties as assigned The ACHS facility is a 24-hour, 7 days a week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate must possess extensive experience in the following core competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. Adult Correctional Health Services (ACHS) The ACHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Comprehensive Care Nurse II assigned to ACHS will perform the following specialized duties: Obtain vital signs such as temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments and refer to higher level of care as necessary, including but not limited to: Comprehensive history taking Interpreting vital signs and physical assessment results Wound Care Documenting in Subjective-Objective-Assessment-Plan (SOAP) format on electronic health record Implementing standardized nursing protocols Monitoring outcomes Review of health records, summarize and synthesize client information, and give comprehensive hand off at shift change or outside facility transfers utilizing discharge summary form or verbal reportMaintain assigned work areas every shiftParticipate in staff development and educational programs to maintain professional competency Participate in 5150 training; must pass and maintain certification (training will be provided) Other duties as assigned The ACHS facility is a 24-hour, 7 days a week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate must possess extensive experience in the following core competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange, California, United States
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor, Nights? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor, Nights vacancies. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor, Nights? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor, Nights vacancies. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist I) Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, or AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician I will include but are not limited to: Performing Psychosocial Mental Health evaluations, Drug Screenings and/or conducting needs assessments for facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conducting case management activities, facilitating referrals and linkages to community services and documenting services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients’ current levels of functioning, symptoms and behaviors and identifying target inmates' multiple criminogenic needs in order to have a greater impact on successful re-entry and recidivism Facilitating connections with family and other support systems such as forensic peer support mentors; conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with Behavioral Health Services Agencies, Adult Correctional Health Services (ACHS) and Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, and other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervision and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and presenting information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician I. To meet minimum qualifications with an APCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist I) Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, or AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician I will include but are not limited to: Performing Psychosocial Mental Health evaluations, Drug Screenings and/or conducting needs assessments for facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conducting case management activities, facilitating referrals and linkages to community services and documenting services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients’ current levels of functioning, symptoms and behaviors and identifying target inmates' multiple criminogenic needs in order to have a greater impact on successful re-entry and recidivism Facilitating connections with family and other support systems such as forensic peer support mentors; conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with Behavioral Health Services Agencies, Adult Correctional Health Services (ACHS) and Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, and other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervision and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and presenting information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician I. To meet minimum qualifications with an APCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of application for a BBS license will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional ninety $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult incarcerated populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult incarcerated populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician II will include but are not limited to: Performing Psychosocial MH evaluation, Drug Screening and/or conduct needs assessments to facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conduct case management activities, and facilitate referrals and linkages to community services, and document services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients current level of functioning, symptoms, behaviors and identifying target inmates' multiple criminogenic needs in order to have greater impact on successful re-entry and recidivism Linking the target population to a continuum of treatment and supportive services upon release, including but not limited to counseling, medication support, housing, and transportation Facilitating connections with family and other support systems such as forensic peer support mentors; and conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with BHS agencies, Adult Correctional Health Services (ACHS), Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match clients level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervisions and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and present information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician II. In order to meet minimum qualifications with an LPCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Please note we have a One Day Hiring Event for this position on Friday, January 19, 2024 from 8:30 am- 12:00 pm at our County Administration North building: 400 W. Civic Center Dr., Santa Ana, CA 92701. Applicants are strongly encouraged to apply online but will also be able to apply in person. Please feel free to share this opportunity with anyone who may be interested. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of application for a BBS license will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional ninety $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult incarcerated populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult incarcerated populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician II will include but are not limited to: Performing Psychosocial MH evaluation, Drug Screening and/or conduct needs assessments to facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conduct case management activities, and facilitate referrals and linkages to community services, and document services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients current level of functioning, symptoms, behaviors and identifying target inmates' multiple criminogenic needs in order to have greater impact on successful re-entry and recidivism Linking the target population to a continuum of treatment and supportive services upon release, including but not limited to counseling, medication support, housing, and transportation Facilitating connections with family and other support systems such as forensic peer support mentors; and conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with BHS agencies, Adult Correctional Health Services (ACHS), Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match clients level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervisions and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and present information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician II. In order to meet minimum qualifications with an LPCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST II Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Clinical Psychologist II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The County of Orange, Health Care Agency is seeking a licensed Clinical Psychologist to provide comprehensive diagnostic clinical mental health evaluations and participate in a psychotherapeutic program for the severely and persistently mentally ill clients within the Orange County Jail system. The Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. The CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. For detailed information on Correctional Health Services click here. Responsibilities of the Clinical Psychologist II position will include but are not limited to: Assess clients for current level of functioning and psychiatric history Provide psychotherapeutic interventions for individuals and groups with a wide range of psychological and substance use disorders Select, administer, score and interpret a wide variety of objective and projective tests (i.e. intelligence, personality, cognitive, aptitude and behavioral) Conduct psychological research and analyze statistical data in relation to Adult CHS (ACHS) program outcomes Participate in mental health quality management team to assist ACHS in program evaluation, streamlining processes and outcomes for increased effectiveness and efficiency Participate and provide mental health training seminars/presentations and in services didactic learning and training Assist in complex case analysis and provide guidance to other clinical staff regarding appropriate psychological evidence-based practices Provide clinical supervision to Clinical Psychologist I, Doctorate Practicum Students and Interns from contracted agencies with HCA Volunteer Services DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a doctoral degree in clinical psychology with at least two (2) years of post-licensure clinical experience. In addition, the ideal candidate will demonstrate knowledge and experience in the following competencies below: Technical Expertise and Knowledge of Title 15 Minimum Standards for Local Adult Facilities (California Code of Regulations - CCR), Immigration and Customs Enforcement (ICE), Board of State and Community Corrections, and other local, State and Federal standards as it relates to correctional settings Jail security policies and willingness to seek consultation with supervisor if uncertain HIPAA (Health Insurance Portability and Accountability Act) guidelines Conducting psychological testing and assessments for the purpose of diagnosis, treatment and prognoses of mentally ill clients and individuals with developmental disabilities Gathering, evaluating and interpreting psychological and statistical data Administering discharge planning and providing case management for the mentally ill and substance using clients Expertise in mental health and substance use diagnoses, symptoms and behaviors Applying current evidence-based practices to treat mentally ill clients and to reduce relapse and recidivism Administering latest trends and evidence-based psychological treatment and assessment protocols Conducting psychological interventions that promote health and wellness to clients served Knowledge of Lanterman-Petris-Short (LPS) Act laws and the application of its associated mandates Conducting psychological evaluations for LPS and Murphy conservatorship Some knowledge or exposure to the use of Electronic Health Records (EHR) system Using Microsoft Excel, Word, PowerPoint and Outlook proficiently Analysis and Critical Thinking Working independently in a regulatory capacity and maintaining a high level of confidentiality Analyzing factors that contribute to overall health problems and/or recidivism (i.e., poor medication compliance, drug and alcohol problems, homelessness) Making appropriate and effective decisions impacting clients' healthcare Responding efficiently to mental health emergencies throughout all jail Demonstrating a calm demeanor and providing care to client in relation to their level of psychological functioning (i.e. acute psychiatric housing) Evaluating and assessing situations and establishing appropriate clinical boundaries with clients (i.e., setting limits) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately Recognizing factors that are outside of mental health that could be impacting the clients overall functioning and refer appropriately (i.e., drug or alcohol withdrawal, medical issues) Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Communication and Collaboration Demonstrating effective communication both orally and in writing Using effective interviewing skills and techniques with clients Communicating clearly and thoroughly in discussing clinical cases and/or decisions to other healthcare staff and to other county agencies and/or stakeholders to better facilitate continuity of care and linking client to the appropriate level of care Engaging clients in discharge planning and developing a viable plan of self-care according to client's level of psychological functioning Working effectively with law enforcement personnel within the facility, police agencies from the community, clients' families, court personnel, community hospital staff, other County agencies such as Probation, Public Health Services, and hospitals Flexibility and Safety Maintaining a positive attitude and effectively handling stress Being flexible and reliable to perform daily responsibilities and urgent needs of the CHS Department on a 24/7 basis Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Being aware of any environmental hazards while working inside and outside the jail facility Providing compassionate care without judgment to a segment of clients that have been charged with criminal conduct SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS For detailed information on Clinical Psychologist II minimum qualifications, click here. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates who have multiple and complex health, social and psycho-social needs; may work with inmates who have communicable diseases and/or behavioral health issues; may be assigned to work one weekend day per week, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST II Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Clinical Psychologist II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The County of Orange, Health Care Agency is seeking a licensed Clinical Psychologist to provide comprehensive diagnostic clinical mental health evaluations and participate in a psychotherapeutic program for the severely and persistently mentally ill clients within the Orange County Jail system. The Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. The CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. For detailed information on Correctional Health Services click here. Responsibilities of the Clinical Psychologist II position will include but are not limited to: Assess clients for current level of functioning and psychiatric history Provide psychotherapeutic interventions for individuals and groups with a wide range of psychological and substance use disorders Select, administer, score and interpret a wide variety of objective and projective tests (i.e. intelligence, personality, cognitive, aptitude and behavioral) Conduct psychological research and analyze statistical data in relation to Adult CHS (ACHS) program outcomes Participate in mental health quality management team to assist ACHS in program evaluation, streamlining processes and outcomes for increased effectiveness and efficiency Participate and provide mental health training seminars/presentations and in services didactic learning and training Assist in complex case analysis and provide guidance to other clinical staff regarding appropriate psychological evidence-based practices Provide clinical supervision to Clinical Psychologist I, Doctorate Practicum Students and Interns from contracted agencies with HCA Volunteer Services DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a doctoral degree in clinical psychology with at least two (2) years of post-licensure clinical experience. In addition, the ideal candidate will demonstrate knowledge and experience in the following competencies below: Technical Expertise and Knowledge of Title 15 Minimum Standards for Local Adult Facilities (California Code of Regulations - CCR), Immigration and Customs Enforcement (ICE), Board of State and Community Corrections, and other local, State and Federal standards as it relates to correctional settings Jail security policies and willingness to seek consultation with supervisor if uncertain HIPAA (Health Insurance Portability and Accountability Act) guidelines Conducting psychological testing and assessments for the purpose of diagnosis, treatment and prognoses of mentally ill clients and individuals with developmental disabilities Gathering, evaluating and interpreting psychological and statistical data Administering discharge planning and providing case management for the mentally ill and substance using clients Expertise in mental health and substance use diagnoses, symptoms and behaviors Applying current evidence-based practices to treat mentally ill clients and to reduce relapse and recidivism Administering latest trends and evidence-based psychological treatment and assessment protocols Conducting psychological interventions that promote health and wellness to clients served Knowledge of Lanterman-Petris-Short (LPS) Act laws and the application of its associated mandates Conducting psychological evaluations for LPS and Murphy conservatorship Some knowledge or exposure to the use of Electronic Health Records (EHR) system Using Microsoft Excel, Word, PowerPoint and Outlook proficiently Analysis and Critical Thinking Working independently in a regulatory capacity and maintaining a high level of confidentiality Analyzing factors that contribute to overall health problems and/or recidivism (i.e., poor medication compliance, drug and alcohol problems, homelessness) Making appropriate and effective decisions impacting clients' healthcare Responding efficiently to mental health emergencies throughout all jail Demonstrating a calm demeanor and providing care to client in relation to their level of psychological functioning (i.e. acute psychiatric housing) Evaluating and assessing situations and establishing appropriate clinical boundaries with clients (i.e., setting limits) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately Recognizing factors that are outside of mental health that could be impacting the clients overall functioning and refer appropriately (i.e., drug or alcohol withdrawal, medical issues) Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Communication and Collaboration Demonstrating effective communication both orally and in writing Using effective interviewing skills and techniques with clients Communicating clearly and thoroughly in discussing clinical cases and/or decisions to other healthcare staff and to other county agencies and/or stakeholders to better facilitate continuity of care and linking client to the appropriate level of care Engaging clients in discharge planning and developing a viable plan of self-care according to client's level of psychological functioning Working effectively with law enforcement personnel within the facility, police agencies from the community, clients' families, court personnel, community hospital staff, other County agencies such as Probation, Public Health Services, and hospitals Flexibility and Safety Maintaining a positive attitude and effectively handling stress Being flexible and reliable to perform daily responsibilities and urgent needs of the CHS Department on a 24/7 basis Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Being aware of any environmental hazards while working inside and outside the jail facility Providing compassionate care without judgment to a segment of clients that have been charged with criminal conduct SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS For detailed information on Clinical Psychologist II minimum qualifications, click here. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates who have multiple and complex health, social and psycho-social needs; may work with inmates who have communicable diseases and/or behavioral health issues; may be assigned to work one weekend day per week, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly. Employees who are both Board Certified and certified in a subspecialty, with the certifications related to his/her assignment, shall receive the equivalent of one thousand dollars (1,000) monthly. Licensure Differential pay: Employees in this classification whose license is used to authorize the performance of duties and/or whose oversight is required for the performance of duties of a nurse practitioner or physicians assistant shall receive a licensure differential $1.60 for each hour such licensure is required. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Psychiatrist positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY ACHS is seeking compassionate Psychiatrists to provide psychiatric medical and mental health services to mentally ill inmates within Adult Correctional Health Services (ACHS). Responsibilities of the position will include but are not limited to: Conducting psychiatric evaluations on inmates referred for examination and treatment Administering crisis management of violent and suicidal inmates Ordering and interpreting laboratory and other medical diagnostic tests Prescribing medication and monitoring for side effects and medication efficacy Producing clear and concise health records, reports and correspondence, including the use of Electronic Health Records (EHR) systems Providing oversight, consultation, training, and directing the work of Nurse Practitioners, Nurses, and other personnel assigned to work in a specialty area Collaborating with other members of the healthcare team to improve patient care DESIRABLE QUALIFICATIONS The ideal candidate will have experience working in a correctional type of setting and possess a valid Board Certification issued by the American Board of Psychiatry and Neurology. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance use disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance use, and other major mental illnesses Treat patients with substance use disorders and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Familiarity with local, State and Federal standards related to providing mental health and medical care in a correctional setting Communication | Collaboration Prepare clear and concise medical and mental health records and reports Work collaboratively with law enforcement personnel within the facility, police agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain a positive attitude and effectively manage dealing with difficult patients and occasionally with patients' loved ones Safety Make sound judgments, actions or decisions to prevent injury/loss of life, financial loss, and address public relations issues Stay alert and mindful of personal safety and security while giving care to mentally ill patients Expertise in estimating patient's dangerousness (e.g. suicidal, harm to others) SPECIAL QUALIFICATIONS/REQUIREMENTS Possession of a valid DEA (Drug Enforcement Agency) license for Controlled Substances Level II Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year Flexible work schedules may be available. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Please click here for the physical, mental and environmental conditions for the Psychiatrist. Additional Information: Will be required to work in a locked facility with adult inmates and/or ICE detainees, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, ICE detainees, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shift, assigned to work every other weekend, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. May be required to be on call. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly. Employees who are both Board Certified and certified in a subspecialty, with the certifications related to his/her assignment, shall receive the equivalent of one thousand dollars (1,000) monthly. Licensure Differential pay: Employees in this classification whose license is used to authorize the performance of duties and/or whose oversight is required for the performance of duties of a nurse practitioner or physicians assistant shall receive a licensure differential $1.60 for each hour such licensure is required. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Psychiatrist positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY ACHS is seeking compassionate Psychiatrists to provide psychiatric medical and mental health services to mentally ill inmates within Adult Correctional Health Services (ACHS). Responsibilities of the position will include but are not limited to: Conducting psychiatric evaluations on inmates referred for examination and treatment Administering crisis management of violent and suicidal inmates Ordering and interpreting laboratory and other medical diagnostic tests Prescribing medication and monitoring for side effects and medication efficacy Producing clear and concise health records, reports and correspondence, including the use of Electronic Health Records (EHR) systems Providing oversight, consultation, training, and directing the work of Nurse Practitioners, Nurses, and other personnel assigned to work in a specialty area Collaborating with other members of the healthcare team to improve patient care DESIRABLE QUALIFICATIONS The ideal candidate will have experience working in a correctional type of setting and possess a valid Board Certification issued by the American Board of Psychiatry and Neurology. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance use disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance use, and other major mental illnesses Treat patients with substance use disorders and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Familiarity with local, State and Federal standards related to providing mental health and medical care in a correctional setting Communication | Collaboration Prepare clear and concise medical and mental health records and reports Work collaboratively with law enforcement personnel within the facility, police agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain a positive attitude and effectively manage dealing with difficult patients and occasionally with patients' loved ones Safety Make sound judgments, actions or decisions to prevent injury/loss of life, financial loss, and address public relations issues Stay alert and mindful of personal safety and security while giving care to mentally ill patients Expertise in estimating patient's dangerousness (e.g. suicidal, harm to others) SPECIAL QUALIFICATIONS/REQUIREMENTS Possession of a valid DEA (Drug Enforcement Agency) license for Controlled Substances Level II Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year Flexible work schedules may be available. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Please click here for the physical, mental and environmental conditions for the Psychiatrist. Additional Information: Will be required to work in a locked facility with adult inmates and/or ICE detainees, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, ICE detainees, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shift, assigned to work every other weekend, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. May be required to be on call. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization . This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future Community Health Assistant II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITIES Public Health Services currently has two (2) immediate vacancies. The Community Health Assistant (CHA) II within the Nutrition Services Program is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. These positions are primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition and the CalFresh Healthy Living (CFHL) programs. The CHA II is needed to determine eligibility and provide more in-depth nutrition counseling in addition to data entry, checking in participants and printing food vouchers. Local programs are required to divide the eligibility determination into two steps. The CHA II supports compliance with this process. The incumbent will support the clinic needs by having a position that can do expanded tasks, thus improving clinic flow and client customer service. The WIC program offers services in Santa Ana, Buena Park, Anaheim and Westminster and the location of this position will be based on business needs. The schedule is Tuesday through Friday from 8:30AM - 5:00PM and Saturdays from 7:30AM - 4:00PM. The employee may be asked to work at different sites on occasion and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish is highly desirable. The second vacancy is within the Clinical Services Division, Pulmonary Disease Services (PDS) Tuberculosis (TB) Program. The TB Clinic provides diagnosis, treatment, health education, and prevention services for individuals with active or suspected TB disease. To ensure adherence to the TB treatment regimen lasting at least six-months, patients are placed on Directly Observed Therapy (DOT). The primary responsibility of this position is to provide in-person (field) DOT services to TB patients by travelling within Orange County. The position is critical to TB control to help ensure that patients complete treatment, reduce TB transmission in the community and prevent the development of drug resistance. The schedule for this position is Monday through Friday, 8:00AM - 5:00PM. The employee will travel within Orange County and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish or Vietnamese is highly desirable. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of experience working with adults, women, infants and children in a related field. Proficiency in Vietnamese or Spanish is highly desirable. In addition to the above, the ideal candidate will also possess the following core competencies: Technical Knowledge | Experience Experience with data entry and managing databases Delivering services through telephone counseling or telehealth Implementing best practices including, but not limited to, delivering client/patient-centered care and performing comprehensive services Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook Knowledge of State mandates, laws and County regulations related to Public Health and communicable disease control Counseling individuals and conducting group presentations Relationship Building | Interpersonal Skills Establishing trust and creating a positive rapport with participants, partners, and the community Establishing and cultivating effective working relationships with various staff members, community agencies, and resources Participating in projects as a member of the team, and work on assigned tasks independently Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as external and internal partners within the Agency Presenting information that actively engages the audience in community centers and health fairs Catering presentations and information that is culturally appropriate to various communities of socioeconomic and cultural backgrounds MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization . This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future Community Health Assistant II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITIES Public Health Services currently has two (2) immediate vacancies. The Community Health Assistant (CHA) II within the Nutrition Services Program is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. These positions are primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition and the CalFresh Healthy Living (CFHL) programs. The CHA II is needed to determine eligibility and provide more in-depth nutrition counseling in addition to data entry, checking in participants and printing food vouchers. Local programs are required to divide the eligibility determination into two steps. The CHA II supports compliance with this process. The incumbent will support the clinic needs by having a position that can do expanded tasks, thus improving clinic flow and client customer service. The WIC program offers services in Santa Ana, Buena Park, Anaheim and Westminster and the location of this position will be based on business needs. The schedule is Tuesday through Friday from 8:30AM - 5:00PM and Saturdays from 7:30AM - 4:00PM. The employee may be asked to work at different sites on occasion and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish is highly desirable. The second vacancy is within the Clinical Services Division, Pulmonary Disease Services (PDS) Tuberculosis (TB) Program. The TB Clinic provides diagnosis, treatment, health education, and prevention services for individuals with active or suspected TB disease. To ensure adherence to the TB treatment regimen lasting at least six-months, patients are placed on Directly Observed Therapy (DOT). The primary responsibility of this position is to provide in-person (field) DOT services to TB patients by travelling within Orange County. The position is critical to TB control to help ensure that patients complete treatment, reduce TB transmission in the community and prevent the development of drug resistance. The schedule for this position is Monday through Friday, 8:00AM - 5:00PM. The employee will travel within Orange County and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish or Vietnamese is highly desirable. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of experience working with adults, women, infants and children in a related field. Proficiency in Vietnamese or Spanish is highly desirable. In addition to the above, the ideal candidate will also possess the following core competencies: Technical Knowledge | Experience Experience with data entry and managing databases Delivering services through telephone counseling or telehealth Implementing best practices including, but not limited to, delivering client/patient-centered care and performing comprehensive services Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook Knowledge of State mandates, laws and County regulations related to Public Health and communicable disease control Counseling individuals and conducting group presentations Relationship Building | Interpersonal Skills Establishing trust and creating a positive rapport with participants, partners, and the community Establishing and cultivating effective working relationships with various staff members, community agencies, and resources Participating in projects as a member of the team, and work on assigned tasks independently Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as external and internal partners within the Agency Presenting information that actively engages the audience in community centers and health fairs Catering presentations and information that is culturally appropriate to various communities of socioeconomic and cultural backgrounds MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION LAUNDRY WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. SOCIAL SERVICES AGENCY Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items. Additional responsibilities of the position include but are not limited to: Stack/organize clothes into shelves Work closely with Supplies Assistant in monitoring and replenishing supplies Issue personal hygiene items and office supplies to cottages/residential facilities as needed Receive and sort clothes donations Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs Bag/separate contaminated laundry items Work Schedule: The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory. In addition, the ideal candidate will also have knowledge and experience related to the following competencies: Technical Expertise: Distinguish differences in shapes and sizes of laundry items and torn items needing repair Identify and treat stains in laundry items Read signs, labels, operating manuals, visual aids, and simple instructions in English Understand and follow oral directions in English Count, add, and subtract small numbers Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings Interpersonal Skills/ Communication Skills Communicate clearly both orally and in writing Value and respect others Maintain teamwork and collaboration Safety Awareness and Compliance Read labels and signs on safety precautions Maintain safety and sanitation standards Comply with the department's safety policies and procedures SPECIAL QUALIFICATIONS : Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS: For detailed information on Laundry Worke r Minimum Qualifications , click here. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS : For information on Laundry Worker Physical and Mental Requiremen ts and Environmental, and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. A pplication Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION LAUNDRY WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Laundry Worker positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. This recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified candidates are encouraged to apply immediately. SOCIAL SERVICES AGENCY Administering a number of human services programs, the Orange County Social Services Agency (SSA) is comprised of four business divisions and over 4,300 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The Laundry Worker is responsible for the washing, drying, folding, pressing, and sorting clothes and linens, and issuing of laundry items to the OCFC residential facilities. The position is also responsible to fill clothing orders for the kids and expedite the delivery as requested, and perform inventory of clothes and personal hygiene items. Additional responsibilities of the position include but are not limited to: Stack/organize clothes into shelves Work closely with Supplies Assistant in monitoring and replenishing supplies Issue personal hygiene items and office supplies to cottages/residential facilities as needed Receive and sort clothes donations Request assistance from Supervisor, vendor or Facilities Mechanic for laundry equipment repairs Bag/separate contaminated laundry items Work Schedule: The typical shift of the position is 7:00 am to 3:30 pm, Monday thru Friday, and may work during weekends and holidays. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience washing and drying clothes using a large capacity laundry equipment in an industrial, institutional, or hospital setting; sorting, storing and issuing clothes; and keeping a running inventory. In addition, the ideal candidate will also have knowledge and experience related to the following competencies: Technical Expertise: Distinguish differences in shapes and sizes of laundry items and torn items needing repair Identify and treat stains in laundry items Read signs, labels, operating manuals, visual aids, and simple instructions in English Understand and follow oral directions in English Count, add, and subtract small numbers Basic knowledge of MS Outlook and MS Word to communicate with staff and complete trainings Interpersonal Skills/ Communication Skills Communicate clearly both orally and in writing Value and respect others Maintain teamwork and collaboration Safety Awareness and Compliance Read labels and signs on safety precautions Maintain safety and sanitation standards Comply with the department's safety policies and procedures SPECIAL QUALIFICATIONS : Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS: For detailed information on Laundry Worke r Minimum Qualifications , click here. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS : For information on Laundry Worker Physical and Mental Requiremen ts and Environmental, and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. A pplication Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at Teodora.Edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SOCIAL WORKER I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Social Worker I/II vacancies until the next recruitment. Unofficial transcripts must be attached if meeting qualifications with education. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Social Worker I is the entry level position of the Social Worker series. Employees are expected to acquire the experience and knowledge as a Social Worker I in order to promote to the Social Worker II level within their probation period. Social Worker II is the journey level classification. In addition, the Social Worker I/II opportunities will perform the duties depending on the areas of assignment below. Children and Family Services (CFS) - The CFS partners with families to ensure their children live in safe, nurturing and permanent homes. CalWORKs Welfare to Work - The Welfare to Work (WTW) program is designed to foster an environment of teaming between staff and partners providing services to CalWORKs and WTW participants to facilitate achievement of self-sufficiency. In Home Supportive Services (IHSS) - The IHSS Program provides domestic services, personal care, protective supervision, and paramedical services to individuals age 65 or older and to blind or disabled individuals of any age in their own homes. The purpose of the program is to allow eligible individuals to live safely at home rather than in costly and less desirable out-of-home placement facilities. Adult Protective Services (APS) - The APS is a program mandated by the State of California to accept and respond to allegations of elder and dependent adult abuse and neglect. Services include but not limited to 24-hour, 7 day a week operation of receiving telephone calls from the public and mandated reports, entering information into the County of Orange data base, dispatching social workers to the field to respond to allegations, providing crisis intervention, establishing linkages with local community agencies and providing resources to clients when deemed appropriate. WORK LOCATION: Work locations are throughout Orange County. SALARY: Social Worker I - $25.57 - $34.25 Social Worker II - $27.66 - $37.15 Supplemental Pay On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay . MINIMUM QUALIFICATIONS: Click here to read more about the job duties and qualifications for Social Worker I. Click here to read more about the job duties and qualifications for Social Worker II. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will possess a background and understanding of County social services programs, policies, rules, codes and regulations. The ideal candidate will also have the ability to maintain a valid California driver’s license for the purpose of transporting children or conduct home visits and have a county-approved mode of transportation to perform some duties. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies. Technical Knowledge l Experience: Develop, use and coordinate County and community resources to meet the needs of the clients; Testify in criminal, probate, family law or juvenile court hearings; Assess the harm and risk of a child, elder or dependent adult for neglect and abuse; Drive personal vehicle to transport children for required visitation, school of origin, therapy and educational appointments; Case management; Proficient utilizing Microsoft Excel, Word, PowerPoint and Outlook Listening, Oral Communication and Writing Skills: Show attention through verbal and non-verbal cues; Adjust vocabulary and formality according to the audience and purpose; Write effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers Handling Stress: Maintain a positive attitude and manage stress when dealing with difficult situations Critical Thinking: Plan, organize, prioritize and process work and meet deadlines in a demanding environment; Maintain and safeguard client's information for privacy; Recognize and define problems, analyze data, evaluate and select alternatives for effective resolutions Diversity l Interpersonal Skills: Demonstrate professional demeanor in behavior, appearance, and communication; Adapt and Interview effectively with people from all cultures and ethnic backgrounds; Participate in multi-disciplinary team meetings Safety Focus - Know and adhere to all work safety practices/protocols, recognize potential hazards in the work environment, and anticipate emergency by making necessary preparations SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications; therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) - Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) - The online assessment will be scored and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alex Ochoa at (714) 245-6259 or Alex.Ochoa2@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION SOCIAL WORKER I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Social Worker I/II vacancies until the next recruitment. Unofficial transcripts must be attached if meeting qualifications with education. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Social Worker I is the entry level position of the Social Worker series. Employees are expected to acquire the experience and knowledge as a Social Worker I in order to promote to the Social Worker II level within their probation period. Social Worker II is the journey level classification. In addition, the Social Worker I/II opportunities will perform the duties depending on the areas of assignment below. Children and Family Services (CFS) - The CFS partners with families to ensure their children live in safe, nurturing and permanent homes. CalWORKs Welfare to Work - The Welfare to Work (WTW) program is designed to foster an environment of teaming between staff and partners providing services to CalWORKs and WTW participants to facilitate achievement of self-sufficiency. In Home Supportive Services (IHSS) - The IHSS Program provides domestic services, personal care, protective supervision, and paramedical services to individuals age 65 or older and to blind or disabled individuals of any age in their own homes. The purpose of the program is to allow eligible individuals to live safely at home rather than in costly and less desirable out-of-home placement facilities. Adult Protective Services (APS) - The APS is a program mandated by the State of California to accept and respond to allegations of elder and dependent adult abuse and neglect. Services include but not limited to 24-hour, 7 day a week operation of receiving telephone calls from the public and mandated reports, entering information into the County of Orange data base, dispatching social workers to the field to respond to allegations, providing crisis intervention, establishing linkages with local community agencies and providing resources to clients when deemed appropriate. WORK LOCATION: Work locations are throughout Orange County. SALARY: Social Worker I - $25.57 - $34.25 Social Worker II - $27.66 - $37.15 Supplemental Pay On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay . MINIMUM QUALIFICATIONS: Click here to read more about the job duties and qualifications for Social Worker I. Click here to read more about the job duties and qualifications for Social Worker II. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will possess a background and understanding of County social services programs, policies, rules, codes and regulations. The ideal candidate will also have the ability to maintain a valid California driver’s license for the purpose of transporting children or conduct home visits and have a county-approved mode of transportation to perform some duties. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies. Technical Knowledge l Experience: Develop, use and coordinate County and community resources to meet the needs of the clients; Testify in criminal, probate, family law or juvenile court hearings; Assess the harm and risk of a child, elder or dependent adult for neglect and abuse; Drive personal vehicle to transport children for required visitation, school of origin, therapy and educational appointments; Case management; Proficient utilizing Microsoft Excel, Word, PowerPoint and Outlook Listening, Oral Communication and Writing Skills: Show attention through verbal and non-verbal cues; Adjust vocabulary and formality according to the audience and purpose; Write effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers Handling Stress: Maintain a positive attitude and manage stress when dealing with difficult situations Critical Thinking: Plan, organize, prioritize and process work and meet deadlines in a demanding environment; Maintain and safeguard client's information for privacy; Recognize and define problems, analyze data, evaluate and select alternatives for effective resolutions Diversity l Interpersonal Skills: Demonstrate professional demeanor in behavior, appearance, and communication; Adapt and Interview effectively with people from all cultures and ethnic backgrounds; Participate in multi-disciplinary team meetings Safety Focus - Know and adhere to all work safety practices/protocols, recognize potential hazards in the work environment, and anticipate emergency by making necessary preparations SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications; therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) - Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) - The online assessment will be scored and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alex Ochoa at (714) 245-6259 or Alex.Ochoa2@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Jamiee Lang at jamiee.lang @ssa.ocgov.com or (714) 245-6227 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Jamiee Lang at jamiee.lang @ssa.ocgov.com or (714) 245-6227 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II Juvenile Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants shall receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here . Nurse Retention: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. New Hire Incentive: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump payment. Jail Supplement pay: An employee in this classification who is permanently assigned to an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 PM (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY The County of Orange , Health Care Agency is hiring Comprehensive Care Nurses to provide direct routine and emergency nursing services to youth housed in juvenile correctional facilities or in an emergency shelter facility. Juvenile Health Services is committed to providing quality professional nursing care for youth under our care. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of the Health Care Agency's Correctional Health Services. JHS provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. The Comprehensive Care Nurse II will perform the following specialized duties: Perform nursing assessments and obtain patient histories relative to present complaint, physical or emotional illness, past medical history, familial and social history Perform comprehensive nursing assessments and refer to higher level of care as necessary, to Pediatrician, Nurse Practitioner, on-call providers, or off-site referrals Obtain and interpret vital signs: temperature, blood pressure, pulse, respiration, and pain scale assessment Implement Standardized Nursing Protocols Conduct youth sick call Administer treatments, drugs, medications, and immunizations as prescribed by clinicians or nursing protocol Review and maintain accurate and concise patient medical records; observe, identify, interpret documents and data and report changes in patient's condition; monitor outcomes Document in Subjective-Objective-Assessment-Plan (SOAP) or narrative format, when applicable in electronic health record Dress minor wounds and injuries Perform venipuncture and other laboratory testing Respond to medical or psychiatric emergencies within the facility Provide guidance, education, and counseling to patients and/or family regarding health or mental health issues Perform patient releases and assist in discharge planning and transfer to other facilities to ensure continuity of care Participate in staff development and educational programs to maintain professional competency Other work as assigned JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage. Nursing personnel work 8-hour shifts, alternating weekends and holidays. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Pediatric or Adolescent Nursing is highly preferred but not required. The ideal candidate must possess extensive experience in the following core competencies: Professional & Technical Expertise Provide routine and emergency nursing services to pediatric/adolescent population according to State and Federal Standards Knowledge of Title 15, Title 22, and National Commission on Correctional Health Care (NCCHC) standards to ensure nursing services are rendered according to community standards and JHS Policies and Procedures Knowledge of common medical and mental health complaints of youth including but not limited to: substance use disorders and its complications, MOUD (Medications for Opioid Use Disorder), anxiety, depression, chronic illness, diabetes, asthma, seizure disorders, etc. Ability to assess and treat clients with complex medical and/or mental health related chronic illnesses Perform triage and assessment competently Make sound clinical nursing decisions Use technology and other healthcare related systems effectively Safety Focus Reduce correctional-related or dependent care-related liability risks by being compliant with Federal, State laws and mandated standards Be aware of any environmental hazards while working inside the facility Be alert and aware of personal safety and security while providing care and/or treatment to medical and mental health clients Adaptability | Compassion Work effectively in a changing and stressful environment, and adjust as necessary Develop resiliency by maintaining energy and tenacity Continuously provide compassionate care while fulfilling nursing responsibilities Effectively and efficiently manage multiple clients needing triage Building and Maintaining Relationships Work collaboratively and communicate professionally at all times Establish and maintain cooperative working relationships with patients, peers, supervisors, and managers SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage MINIMUM QUALIFICATIONS Please click here to view the Minimum Qualifications for the Comprehensive Care Nurse II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List HRS will establish an eligible list of candidates that meet the qualifications. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II Juvenile Health Services In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants shall receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here . Nurse Retention: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. New Hire Incentive: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump payment. Jail Supplement pay: An employee in this classification who is permanently assigned to an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 PM (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY The County of Orange , Health Care Agency is hiring Comprehensive Care Nurses to provide direct routine and emergency nursing services to youth housed in juvenile correctional facilities or in an emergency shelter facility. Juvenile Health Services is committed to providing quality professional nursing care for youth under our care. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of the Health Care Agency's Correctional Health Services. JHS provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. The Comprehensive Care Nurse II will perform the following specialized duties: Perform nursing assessments and obtain patient histories relative to present complaint, physical or emotional illness, past medical history, familial and social history Perform comprehensive nursing assessments and refer to higher level of care as necessary, to Pediatrician, Nurse Practitioner, on-call providers, or off-site referrals Obtain and interpret vital signs: temperature, blood pressure, pulse, respiration, and pain scale assessment Implement Standardized Nursing Protocols Conduct youth sick call Administer treatments, drugs, medications, and immunizations as prescribed by clinicians or nursing protocol Review and maintain accurate and concise patient medical records; observe, identify, interpret documents and data and report changes in patient's condition; monitor outcomes Document in Subjective-Objective-Assessment-Plan (SOAP) or narrative format, when applicable in electronic health record Dress minor wounds and injuries Perform venipuncture and other laboratory testing Respond to medical or psychiatric emergencies within the facility Provide guidance, education, and counseling to patients and/or family regarding health or mental health issues Perform patient releases and assist in discharge planning and transfer to other facilities to ensure continuity of care Participate in staff development and educational programs to maintain professional competency Other work as assigned JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage. Nursing personnel work 8-hour shifts, alternating weekends and holidays. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Pediatric or Adolescent Nursing is highly preferred but not required. The ideal candidate must possess extensive experience in the following core competencies: Professional & Technical Expertise Provide routine and emergency nursing services to pediatric/adolescent population according to State and Federal Standards Knowledge of Title 15, Title 22, and National Commission on Correctional Health Care (NCCHC) standards to ensure nursing services are rendered according to community standards and JHS Policies and Procedures Knowledge of common medical and mental health complaints of youth including but not limited to: substance use disorders and its complications, MOUD (Medications for Opioid Use Disorder), anxiety, depression, chronic illness, diabetes, asthma, seizure disorders, etc. Ability to assess and treat clients with complex medical and/or mental health related chronic illnesses Perform triage and assessment competently Make sound clinical nursing decisions Use technology and other healthcare related systems effectively Safety Focus Reduce correctional-related or dependent care-related liability risks by being compliant with Federal, State laws and mandated standards Be aware of any environmental hazards while working inside the facility Be alert and aware of personal safety and security while providing care and/or treatment to medical and mental health clients Adaptability | Compassion Work effectively in a changing and stressful environment, and adjust as necessary Develop resiliency by maintaining energy and tenacity Continuously provide compassionate care while fulfilling nursing responsibilities Effectively and efficiently manage multiple clients needing triage Building and Maintaining Relationships Work collaboratively and communicate professionally at all times Establish and maintain cooperative working relationships with patients, peers, supervisors, and managers SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage MINIMUM QUALIFICATIONS Please click here to view the Minimum Qualifications for the Comprehensive Care Nurse II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List HRS will establish an eligible list of candidates that meet the qualifications. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous