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Position Information Nature of Work: The primary function of a Staff Services Analyst fiscal is to perform professional level fiscal analytical duties to assist the agency with program changes and requirements. Typical Duties of a Staff Services Analyst-Fiscal Include: Gains knowledge of agency funding sources and allowable expenditures; performs fiscal analyses and projections, and prepares related recommendations; assists in the fiscal and accounting oversight, monitoring and management of contracts, grants and other funding and expenditure sources; may participate in the development and adjustment of the agency's budget and/or special project budgets; completes expense claims for payment and oversees the balancing and reconciling of expenses and revenues. Ideal Candidate: The ideal candidate has the ability to work in a team contributing to and/or leading team efforts; identify problems and issues accurately and objectively, including in stressful situations, to identify alternative solutions and course of action; make sound decisions and independent judgements within established guidelines; express information and ideas orally and in written form; develop and maintain cooperative positive working relationships; accept increasing responsibility; prioritize, plan coordinate, and organize simultaneous work assignments and project to meet critical and competing deadlines. The Staff Services Analyst I/II classes are responsible for performing professional level analytical duties involving general administrative, staff development, fiscal, and/or program analytical work. Incumbents gather, tabulate, analyze, and chart data; interview and consult with departmental officials, employees, and others to give and receive information; prepare reports and make recommendations on procedures, policies, and program/functional area issues and alternatives; review and analyze proposed legislation and advise management on the potential impact; make decisions in financial, and other administrative systems of average to difficult complexity; prepare correspondence; and perform other related duties as assigned. Incumbents do not supervise other professional staff, but may supervise clerical and/or technical employees as an ancillary duty (not as the preponderant responsibility of the position). The Staff Services Analyst I level is the entry level into the professional Staff Services series. Incumbents work under close supervision. Assignments are generally limited in scope and under the direction of a higher-level employee. As experience is gained, the incumbent is granted more independence from supervision. Most incumbents are expected to promote to the II level after one year of satisfactory performance; however, positions limited to analytical duties of a more routine, repetitive nature will be permanently allocated to the Staff Services Analyst I level. Minimum Qualifications Pattern 1: Graduation from an accredited four year college or university with a bachelor's degree; OR Pattern 2: Two (2) years (60 semester or 90 quarter) of college units; AND One (1) year of full time experience as an Eligibility Specialist III, Integrated Case Worker III, Employment and Training Worker III, Social Worker II, Accounting Technician, Child Support Specialist III, or Staff Services Specialist; OR Two (2) years of full time experience as an Eligibility Specialist II, Integrated Case Worker II, Employment and Training Worker II, Account Clerk III, or Child Support Specialist II; OR Two (2) years of full time technical level experience involving general administrative, personnel, fiscal, staff development, or program work. Substitution : Additional progressively responsible para-professional experience performing complex duties of a technical nature in any of the functional areas noted above may be substituted for the required education on a year-for-year basis. Supplemental Information ADDITIONAL INFORMATION After a successful one (1) year probationary period as a Staff Services Analyst I, the incumbent is expected to promote to a Staff Services Analyst II. The salary range for Staff Services Analyst II is $3993 - $4865 per month. ADA/EEO/DRUG-FREE WORKPLACE As a conditionof employmentTehamaCounty Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUTTEHAMACOUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of MountLassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 12/16/2019 11:59 PM Pacific

Position Information Under general direction, the Social Worker IV A/B performs casework of an advanced nature dealing with complex individual and family problems; undertakes intensive treatment plans and counseling requiring professional knowledge and training; performs other related work as assigned. Social Worker IV A/B requires a Master's degree and social work case management experience in a public or private social services agency. This is the highest non-supervisory level in the series. Incumbents perform casework requiring the application of high level and sophisticated social services expertise and techniques, generally in areas such as adult and child protective services. The MQ patterns of the SW IV-B mirror the patterns for the SW IV-A. The distinguishing difference is that the SW IV-B requires one additional year of experience from what is required for the SW IV-A. Social Worker IV differs from the next higher class of Social Worker Supervisor I in that the latter is the first supervisory level. Social Worker IV differs from Social Worker III in that the latter does not require both a Master's degree and qualifying experience. SUPERVISION EXERCISED AND RECEIVED Social Worker IV A/B receives supervision from a Social Worker Supervisor or other higher-level supervisor or manager pursuant to California Department of Social Services (CDSS) Manual of Policy and Procedures (MPP) Division 31 regulations (31.070). A Social Worker IV A/B may provide lead direction to lower level Social Workers or service employees. PHYSICAL DEMANDS Requires extensive driving and assisting clients and/or children in and out of vehicles and car seats. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various County and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. Standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Ability to do computer work for extensive periods of time. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects, up to 50 pounds occasionally and up to 30 pounds frequently, as necessary to perform job functions. WORKING CONDITIONS Employees work in an office environment and in the field/client homes with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Minimum Qualifications Social Worker IV A Pattern 1: A Master's degree in Social Work from an accredited college or university; OR Pattern 2: A Master's degree from an accredited two (2) year counseling program*; *Qualifying counseling degrees from a two (2) year counseling program includes: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology, Counseling Psychology. OR Pattern 3: One (1) year of full-time experience performing advanced journey (equivalent to a MSS SW III) level social work case management as a Social Worker in a public or private agency and Master's degree in social or behavioral science, psychology, anthropology, sociology and counseling education. Social Worker IV B (This level is for candidates with a Master's degree and experience. Experience during an internship does not count at this level). Pattern 1: A Master's degree in Social Work from an accredited college or university and one (1) year of full-time experience performing social work case management as a Social Worker in a public or private agency; OR Pattern 2: A Master's degree from an accredited college or university two (2) year counseling program* and one (1) year of full-time experience performing social work case management as a Social Worker in a public or private agency; *Qualifying counseling degrees from a two (2) year counseling program includes: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology, Counseling Psychology. OR Pattern 3: Two (2) years of full-time experience performing advanced journey (equivalent to a MSS SW III) level social work case management as a Social Worker in a public or private agency and Master's degree in social or behavioral science, psychology, anthropology, sociology and counseling education . Supplemental Information ADDITIONAL INFORMATION The salary for Social Worker IV-B is $3896 - $4746 per month. ADA/EEO/DRUG-FREE WORKPLACE As a conditionof employmentTehamaCounty Social Serviceswill require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUTTEHAMACOUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of MountLassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 12/10/2019 11:59 PM Pacific

Position Information Nature of work: The primary function of an Adoption Social Worker is to provide direct adoption services for prospective adoptive parents, adoptive parents and children in the Child Welfare System that need permanent homes or that have been adopted. The work performed is conducted in the field as well as in the office writing reports with time sensitive, legal and agency deadlines. Typical duties of an Adoption Social Worker include: Handling difficult adoptions casework tasks, working independently with county welfare departments, community partners, attorneys, judges and other representatives of the court system; interviewing adoptive parents and children to obtain information on personal issues in difficult or emotional situations; maintaining contact to monitor the progress of the child and family through the entire process; interacting with families to assess, identify needs and make appropriate referrals to services; making decisions and preparing full factual reports to the court with recommendations for or against granting petitions for adoption and recommending alternate plans when needed; completing the many various forms required for the finalization of the adoption; explaining decisions or recommendations to family members; handling different issues that may arise after the adoptions are finalized; reports to an Adoptions Supervisor and/or Program Manager. Controversial Issues: As an Adoptions Social Worker, you may encounter customers who are emotionally charged. You may be required to take action that conflicts with your own values. You must be able to accept the family's differences and interact with them in a non-judgmental manner. Ideal Candidate: The ideal candidate for this position will work closely with team members of the agency, community partners, and extended family members and will have excellent written and oral communication skills, must be able to complete work accurately; be highly organized and able to prioritize tasks. The ideal candidate will also maintain a calm and professional demeanor and demonstrate exceptional customer service and be able to work independently. Under general direction, the Social Worker IV A/B performs casework of an advanced nature dealing with complex individual and family problems; undertakes intensive treatment plans and counseling requiring professional knowledge and training; performs other related work as assigned. Social Worker IV-B requires a Master's degree and social work case management experience in a public or private social services agency. This is the highest non-supervisory level in the series. Incumbents perform casework requiring the application of high level and sophisticated social services expertise and techniques, generally in areas such as adult and child protective services. The MQ patterns of the SW IV-B mirror the patterns for the SW IV-A. The distinguishing difference is that the SW IV-B requires one additional year of experience from what is required for the SW IV-A. Social Worker IV differs from the next higher class of Social Worker Supervisor I in that the latter is the first supervisory level. Social Worker IV differs from Social Worker III in that the latter does not require both a Master's degree and qualifying experience. SUPERVISION EXERCISED AND RECEIVED Social Worker IV A/B receives supervision from a Social Worker Supervisor or other higher-level supervisor or manager pursuant to California Department of Social Services (CDSS) Manual of Policy and Procedures (MPP) Division 31 regulations (31.070). A Social Worker IV A/B may provide lead direction to lower level Social Workers or service employees. Minimum Qualifications Social Worker IV B (This level is for candidates with a Master's degree and experience. Experience during an internship does not count at this level). Pattern 1: A Master's degree in Social Work from an accredited college or university and one (1) year of full-time experience performing social work case management as a Social Worker in a public or private agency; OR Pattern 2: A Master's degree from an accredited college or university two (2) year counseling program* and one (1) year of full-time experience performing social work case management as a Social Worker in a public or private agency; *Qualifying counseling degrees from a two (2) year counseling program includes: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology, Counseling Psychology. OR Pattern 3: Two (2) years of full-time experience performing advanced journey (equivalent to a MSS SW III) level social work case management as a Social Worker in a public or private agency and Master's degree in social or behavioral science, psychology, anthropology, sociology and counseling education . Supplemental Information ADDITIONAL INFORMATION DA/EEO/DRUG-FREE WORKPLACE As a conditionof employmentTehamaCounty Social Serviceswill require: Avalid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUTTEHAMACOUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of MountLassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 12/10/2019 11:59 PM Pacific

Position Information Nature of work: The primary function of a Social Worker is to take referrals for serious abuse and neglect; Investigate referrals; Interview customers to ascertain nature of problems and develop service plans; Substantial amount of the work performed is conducted in the field with majority performed in office writing court reports and case plans with time sensitive and legal deadlines; and enters data into computer systems in order to comply with legal and agency deadlines. Typical Duties of a Social Worker Include: Carries a caseload of child welfare service cases; provides crisis intervention to reduce the risk to the child; observes child's developmental progress and determines best methods of dealing with behavioral problems; assists family members in resolving marital, financial, or other particular problems related to abuse; may provide specialized case services in child sexual abuse or children's group work; refers clients to other agencies and community resources; may advise parents on problems of child custody; arranges for foster home placement of children; may provide court testimony in child abuse or neglect cases; prepares case records and written reports as required; prepares and present juvenile court petitions within specified time limitations. Social Workers may work with Foster Parents to ensure proper placements; assists to resolve issues and conflicts which may arise in the home setting; encourages poster parents to support and work with natural parents. It is important to understand that the actions you take as a Social Worker affect the lives of clients and their families. Controversial Issues: As a Social Worker you may be required to take actions that conflict with your own values. A Social Worker must be able to accept customers' differences and interact with them in a non-judgmental manner. Ideal Candidate: The ideal candidate for this position will work closely with team member of the Agency, community partner, and extended family member and will have excellent written and oral communication skills, excellent organization skills, ability to prioritize tasks, maintain calm and professional performance and demonstrate exceptional customer service working with client populations that have substance dependence, mental health, trauma, or domestic violence history. Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Working under close supervision, Social Worker I is the entry/trainee class in the professional Social Worker series. Employees in this class are learning casework methods, procedures, policies and carry a limited non-complex social services caseload under close supervision and receive in-service training; are given close and constant supervision while learning social work principles, social service programs, basic case work methods and techniques, and departmental rules, regulations and procedures. Typical assignments are within child welfare and adult services programs; however, at the agency's discretion positions may be assigned to employment services to perform social services case work for employment services clients as required by department needs. As requisite skill and knowledge is developed, greater independence and the full scope of responsibility is exercised. Unless a position is permanently allocated to the Social Worker I level due to the nature of the work, employees are expected to advance to the Social Worker II after one year of satisfactory performance at the trainee level. Working under general direction, Social Worker II is the journey level in the Social Worker series. Employees at this level are expected to carry a full caseload of moderately difficult cases requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for service. Typical assignments are within child welfare and adult services programs. However, at the agency's discretion, Social Worker II may be assigned to employment services to perform social services case work for employment services clients as required by department needs. Employees work with a high degree of independence in administering services and in using agency or community resources. Some positions may determine initial and continuing eligibility for one or more aid programs. Supervision Exercised and Received: Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager. Minimum Qualifications SOCIAL WORKER I Pattern 1: Graduation from an accredited four-year college or university; OR Pattern 2: Successful completion of thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*; AND One (1) year of full-time experience in the Social Service Aide, Eligibility Specialist II, Employment and Training Worker II or comparable classification; OR Three (3) years of full-time experience providing direct client services to disadvantaged adults or children in a private or public agency. *Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. SOCIAL WORKER II Pattern 1: One (1) year of full-time experience performing entry level social work case management in the Social Worker I classification in an Interagency Merit System (IMS) county; OR Pattern 2: One (1) year of full-time social work case management experience**; AND thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*; *Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. **Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a conditionof employmentTehamaCounty Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUTTEHAMACOUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of MountLassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 12/16/2019 11:59 PM Pacific

Position Information Nature of work: The primary function of an Office Assistant II Bilingual is to provide a variety of general or specialized clerical duties in support of agency programs and services, including: reception, form processing, record maintenance, mail and data entry; may perform the initial applicant screening and initiate cases through multiple automated systems. Will frequently utilize bilingual abilities to assist Spanish speaking customers in all aspects of duties. Typical Duties of an Office Assistant Include: Greets customers in-person and via telephone; performs tasks that are structured and repetitive such as: filing, scheduling appointments, reviewing forms, documents, electronic files and entering data; addresses complaints and explains processes to customers or the public; gathers information to direct customers to appropriate staff to address their request. As knowledge is increased, an Office Assistant will perform more difficult and responsible office support including keeping current desk manuals, tracking and reporting data, creating forms and evaluating for correctness, improving work efficiency, adjusting work processes, and use of independent judgment in selecting and applying specific solutions to different work situations. Controversial Issues: As an Office Assistant, you may encounter customers who are emotionally charged; customers that have substance dependence, mental health, trauma or domestic violence history. You may be assisting customers whose values may conflict with your own values. An Office Assistant must be able to accept customers' differences and interact with them in a non-judgmental manner. Ideal Candidate: The ideal candidate is reliable, provides courteous, respectful, and professional customer service, and has the ability to analyze situations involving rules and regulations and demonstrate good judgment when making decisions; communicates effectively orally and in writing; interacts with individuals from various educational, socioeconomic, and ethnic backgrounds; works cooperatively as part of a team and with community partners and other Counties' agencies; listens attentively and understands oral information provided; prioritizes, plans and organizes one's own work. The Office Assistant II performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing or data entry; obtains and compares information related to department records, programs, and services; may perform the initial applicant screening as an incidental function and initiate cases through the department's automated system; and performs related work as required . Working under general supervision, the Office Assistant II is the journey level in the Office Assistant series. Employees at this level are expected to be fully qualified and able to perform difficult and responsible office support work within the framework of established work methods and procedures and to use independent judgment in selecting and applying specific references, procedures, sequences, and alternatives to different work situations, referring non-procedural questions to the supervisor. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Office Assistant I, or if filled from the outside, require prior related experience. The Office Assistant II differs from the Office Assistant III by the level of supervision received, the scope and effect of functions performed, the degree of independence exercised, and the complexity of work assigned. The Office Assistant III may also be assigned lead worker duties, or screening duties on a consistent rather than incidental basis. The Office Assistant series differs from the Account Clerk series in that the primary duties of the Account Clerk involve the application of mathematical skill and ability in the use of financial, numerical and statistical data and information. The Office Assistant class performs a wide variety of general office support duties in which the use of mathematical ability is incidental to the primary function and most frequently performed duties. Minimum Qualifications One (1) year of full-time experience performing clerical duties in an office environment. While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employmentTehamaCounty Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERS retirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT TEHAMA COUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 12/16/2019 11:59 PM Pacific

Position Information Under close supervision, the Information Systems Technician ensures the efficient operation and integrity of automated information systems; analyzes, investigates and resolves computer-related problems; provides training and instruction on programs and procedures; and performs related work as required. The Information Systems Technician is a single level class. Incumbents provide basic computerized information system helpdesk support and training for users of computer systems. Incumbents perform computer installation, maintenance and repair work, with some guidance and supervision. This class differs from the Information Systems Coordinator I in that the latter learns to use knowledge of County, State and Federal regulations to determine and design necessary changes to the Department's automation system and services; this class differs from the Information Systems Analyst I in that the latter learns to use technical knowledge and analytical skills to determine, design and implement necessary changes to the department's automation system and services, including enterprise, client/server, and desktop systems and networks; while the Information Systems Technician is more technical in nature dealing with computer installation and maintenance work. Examples of Duties Duties may include, but are not limited to, the following: Acts as a resource person for users by answering questions either by phone or in person and resolving problems related to the use, application and operation of automated information systems Diagnoses problems to determine if the cause is due to the system, software, hardware or other source and corrects them. Refers more difficult problems to appropriate personnel or vendors Sets up, monitors, installs and repairs computer hardware and installs software including state or federal provided operating systems, word processing, database, spreadsheet and other software Writes or assists in writing and revising procedures, instructional materials and staff development tools for system related training Trains system users on hardware and software usage; explains operating systems and provides on-going support for department staff; may provide training on specific statewide automated systems utilized by assigned department Researches regulations, procedures and/or technical reference materials as necessary Meets with staff regarding systems usage, improvements, modifications, maintenance and operations needed for an efficient computer system Works with computer support personnel in identifying problems with the system, programs, PC's or printers. Documents and tracks system problems and writes the reports on issues. Recommends necessary hardware and software changes; and performs system upgrades Authorizes system access to new users, assigns users a profile and password Performs related duties as assigned EMPLOYMENT STANDARDS Knowledge of: Operating principles and characteristics of personal computer hardware and software systems. Concepts and terms applicable to state-of-the-art information systems. Basic principles of local area network systems. Regulations and procedures related to specific automated information systems utilized by assigned department. Work methods and techniques employed by department staff including documentation and reporting requirements. Terminology relating to computer software, hardware and peripheral equipment. Ability to: Perform routine installations of computer equipment and related peripherals, install common software, and troubleshoot personal computer hardware and software problems Analyze user problems, evaluate alternatives and reach sound conclusions Identify, evaluate and research operational problems, and makes recommendations for change Organize, prioritize, schedule, and coordinate workflow to meet production deadlines Establish and maintain effective working relationships with all persons contacted during the course of work Maintain confidentiality of information Write and maintain logs of work performed and actions taken to solve information system problems in a clear and concise manner Communicate clearly and concisely, both orally and in writing Minimum Qualifications One (1) year full-time experience or formal education/training in the operation of computers and peripheral equipment in an information systems environment that includes the troubleshooting of personal computer hardware, software and peripheral equipment problems. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employment Tehama County Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERS retirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT TEHAMA COUNTY Beautiful Tehama County is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen, Tehama County boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 11/22/2019 11:59 PM Pacific

Position Information Nature of Work: The primary function of an Account Clerk Supervisor is to supervise a unit of professional staff engaged in account and statistical record keeping activities in an automated environment. This position also performs accounting tasks that are complex or which involve extensive problem resolution, research or analysis of accounting and statistical data. Typical Duties of an Account Clerk Supervisor Include: Supervising and participating in the preparation, analysis and maintenance of administrative, fiscal and operational accounting recording, systems and reports; overseeing payments of all properly documented obligations of the department; supervising the issuance of public assistance payments; ensuring that account ledgers are a proper reflection of current financial activities, including propriety of accounts, internal controls, accounting policies and petty cash controls; being the liaison for financial purposes within the department and with other departments, auditors, vendors, public agencies, and the public; preparing and maintaining procedure manuals, records and reports; supervising, training and evaluating subordinate staff. Ideal Candidate: The ideal candidate will have a strong fiscal background and the ability to identify problems and central issues accurately and objectively, including in stressful situations, to identify alternative solutions and determine an effective course of action; make sound decisions and independent judgments within established guidelines; express information and ideas orally and in written form; develop and maintain cooperative, effective working relationships; accept increasing responsibility; prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines; the ability to coach and develop staff; and work as team contributing to and/or leading team efforts. Under limited supervision, the Account Clerk Supervisor I plans, directs, evaluates, and participates in the work of an office support unit responsible for account and statistical record-keeping activities in a manual or automated environment; establishes and maintains minor administrative records; and performs related work as required. The Account Clerk Supervisor I is the first supervisory level in the Account Clerk series. The Account Clerk Supervisor I differs from the Account Clerk Supervisor II in that the latter is responsible for supervision of Account Clerk Supervisors and other lead-workers in a complex, multi-level organizational structure. Minimum Qualifications One (1) year of full-time experience performing advanced journey level or lead worker clerical accounting work, involving the maintenance of fiscal and statistical records in an office environment. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a conditionof employmentTehamaCounty Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUTTEHAMACOUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of MountLassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 12/16/2019 11:59 PM Pacific