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Position Information Nature of Work: The primary function of a Social Worker Supervisor I is to supervise staff that address concerns of serious abuse and neglect which may include assessing and investigating adult abuse/neglect referrals, interviewing clients to ascertain the nature of the issues, developing service plans, reviewing and writing case plans with time sensitive regulatory deadlines; and reviewing and discussing information obtained by workers investigating suspected adult abuse and neglect referrals to determine if allegations can be substantiated and if case plans are appropriate. Typical duties of a Social Worker Supervisor I for APS include: Supervising Social Workers who provide direct services to clients. The Social Worker Supervisor I assigns cases to staff, coordinates work flow operations and supervises staff through case review and consultation which requires the provision of substantial and recurring technical direction. Duties may also include screening APS reports for investigation, staff training, case staffing, facilitating team meetings, resolving problems, ensuring quality services are provided and providing support for staff due to case related stress. As a Social Worker Supervisor I, you may also be required to work evenings and/or weekends. Controversial Issues: As a Social Worker Supervisor I, you may be required to take actions or to direct staff to take actions which may conflict with your own values regarding client services, and agency operations. The Social Worker Supervisor I may encounter clients who are emotionally charged; clients that have substance dependence, mental health, trauma or domestic violence history. A Social Worker Supervisor I must be able to accept clients' differences and interact with them in a non-judgmental manner and direct staff to do so. Ideal Candidate: The ideal candidate for this position will have knowledge of methods and principles of casework supervision and training; considerable understanding of social work principles, techniques and practices and their application to casework; comprehension of behavioral and socioeconomic problems and their treatment; awareness of governmental and private organizations and community resources; knowledge of laws, regulations and policies which govern Social Work programs; must possess the ability to react to change productively; ability to supervise, train, or orient Social Workers or other staff; ability to express ideas clearly and concisely and to plan and execute work effectively; demonstrate sound judgment; have a strong emphasis on continuous quality improvement; exceptional customer service skills and initiative; experience in maintaining cooperative relations and communications with clients, management, staff, and community partners; ability to maintain a high standard of professionalism; proficiency in Microsoft Office as well as basic knowledge of software and database programs. Under general direction, the Social Worker Supervisor I plans, organizes and supervises social service and employment staff engaged in providing information and referral services, adult protective services, in-home supportive services, home placement services, child protective services, emergency response services and/or employment services; performs other related work as assigned. Social Worker Supervisor I is the first supervisory level in the series. Social Worker Supervisor I differs from the next lower classification of Social Worker IV in that the former is the first line supervisor. Social Worker Supervisor I differs from Social Worker Supervisor II in that the latter is at the second supervisory level and requires a Master's degree. Supervision Exercised and Received Incumbents in the Social Worker Supervisor I classification generally receive direction from a Program Manager or other management level classification. A Social Worker Supervisor I, supervises a variety of Social Workers, clerical and technical staff, but does not supervise employees in positions that require a master's degree pursuant to California Department of Social Services (CDSS) Manual of Policy and Procedures (MPP) Division 31 regulations (31.070). Minimum Qualifications Pattern 1: Three (3) years of full-time experience performing journey level social work case management duties* in a Social Worker II classification in an Interagency Merit System (IMS) county; (Substitution: One year of graduate work in social work or counseling may substitute for one year of the required experience.) OR Pattern 2: One (1) year of full-time experience performing advanced journey level social work case management duties in a Social Worker III classification in an Interagency Merit System (IMS) county. OR Pattern 3: Four (4) years of full-time experience performing social work case management duties. *Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employment Tehama County Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit, up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT TEHAMA COUNTY Beautiful Tehama County is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen, Tehama County boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 10/11/2019 11:59 PM Pacific

Position Information Nature of Work: SW III assigned to the In-Home Supportive Services program (IHSS) provides training to the IHSS and APS program staff as well as overseeing and conducting the Quality Assurance (QA) function. SW III assigned to Adult Protective Services program (APS) primary function is to take referrals for suspected abuse and neglect towards dependent adults and senior adults, investigate referrals, interview clients to ascertain nature of problems and develop service plans, a considerable amount of work performed is conducted in the field with some work performed in an office environment writing reports and case plans with time sensitive deadlines, enters data into computer systems in order to comply with State Regulations and agency deadlines. Example of Duties: IHSSSocial Worker reviews initial assessments and annual reassessments as part of their desk and field review for the QA function; field review includes going in the client's home to evaluate the effect of physical, cognitive and emotional impairment in function to determine the needs of clients; prepares reports and records; communicates policies, rules and regulations of the program to staff; provides induction training to new staff and ongoing training for existing staff. APS Social Worker carries a caseload of APS cases; provides crisis intervention in order to reduce risk or eliminate abuse or neglect; handles emergency responses; establishes cooperative working relationships with community partners; assists in developing case plans with clients; assist with arrangements for out of home placements; may provide testimony in elder/dependent adult abuse or neglect cases; prepares case records and written reports as required. Social Workers assist to resolve issues and conflicts and encourage families and caregivers to work with the clients. It is important to understand the actions you take as a Social Worker affects the lives of clients and their families. Controversial Issues: As a Social Worker you may be required to take actions that conflict with your own values. A Social Worker must be able to accept clients' differences and interact with them in anonjudgmentalmanner, and respect the client's right of self-determination. Under general direction, the Social Worker III carries a difficult caseload involving the determination of need for basic social services functions for applicants or clients; performs social studies and assignments involving individualized treatment and specialized application of casework methods and skills; provides comprehensive casework services of a tangible nature; and performs other related work as assigned. Ideal Candidate: The ideal candidate will work with a degree of independence, be able to work well with community partners and client's extended family member or caregivers, have excellent written and oral communication skills, organization skills, ability to prioritize tasks, maintain calm and professional performance and demonstrate exceptional customer service working with client populations that have substance dependence, mental health issues, trauma, domestic violence history, aging issues, physical or developmental disabilities. Social Worker III is the advanced journey level in the Social Worker series. Incumbents are normally assigned a selected caseload of the more difficult cases and when needed are given supervisory consultation in development of treatment plans. They may also be assigned to a specialized function requiring a high degree of perception such as a special problem caseload or they are assigned to a specific geographic or functional area such as Court Investigations, Family Maintenance/Reunification, Emergency Response, Child/Adult Protection, or Foster Care. A Social Worker III may act as a lead worker to other social service workers. Incumbents are expected to work independently. Social Worker III differs from Social Worker II in that the former receives the more difficult assignments requiring greater skill and depth of job knowledge in assessing problem situations and formulating plans for services. Incumbents normally work with a high degree of independence of action in administering services and in making use of agency or community resources. Social Worker III differs from Social Worker IV-A/B in that the latter is the most experienced worker and requires both advanced education and social work experience. Supervision Exercise and Received Incumbents in the Social Worker III classification receive general direction from a Social Worker Supervisor or other higher-level manager or deputy director, and may act as lead worker to lower classification working in the same program area. Minimum Qualifications Pattern 1: One (1) year of full-time experience performing journey level social work case management in the Social Worker II classification in an Interagency Merit System (IMS) county; OR Pattern 2: Two (2) years of full-time social work case management experience in a public or private agency; AND Thirty (30) semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science;** OR Pattern 3: Bachelor's degree and successful completion of twenty-four (24) semester or thirty-six (36) quarter units of a Master's degree program in Social Work, or a Counseling program from an accredited college or university, emphasizing Marriage, Family and Child Counseling or Marriage and Family therapy, Gerontology or Clinical Psychology; AND Twelve (12) months of social work case management experience.* *Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. **Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, law, human services, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employment Tehama County Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERS retirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit, up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT TEHAMA COUNTY Beautiful Tehama County is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen, Tehama County boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 10/14/2019 11:59 PM Pacific

Position Information Nature of work: The primary function of a Supervising Staff Services Analyst is to provide first line supervision over professional staff engaged in fiscal and/or administrative analytical work. This position provides coaching, guidance and instructions to staff when handling difficult, complex or unusual problems. Typical duties of a Supervising Staff Services include: Directs, oversees, and participates in the collection and analysis of data and makes recommendations on staffing, organizational changes and departmental budget; plans, prioritizes, organizes, assigns and delegates staff tasks and projects ensuring equitability and consistency between staff; monitors work of staff to ensure that it meets quality, quantity, accuracy and timeliness; assists in developing, reviewing and adjusting agency's budgets; develops cost estimates and spending plans for grants and specials projects; ensures that vendor contract terms are allowable for the planned funding source. Ideal Candidate: The ideal candidate will have a strong fiscal background and the ability to identify problems and central issues accurately and objectively, including in stressful situations, to recognize alternative solutions and determine an effective course of action; make sound decisions and independent judgments within established guidelines; express information and ideas orally and in written form; understand interpret, and apply laws, rules and regulations as they relate to various areas of responsibility; facilitate, coordinate, mediate, negotiate and resolve disputes between members of different county and non-county offices; develop and maintain cooperative, effective working relationships; accept increasing responsibility; prioritize, plan, coordinate, and organize simultaneous work assignments and projects to meet critical and competing deadlines; the ability to coach and develop staff; and work as team contributing to and/or leading team efforts. Under general direction, a Supervising Staff Services Analyst is responsible for providing first level supervision over professional staff engaged in general administrative, personnel, staff development, fiscal, and/or program analytical work. In addition to the supervisory responsibilities, incumbents typically handle the most difficult and sensitive analytical work in their assigned work unit and performs related duties as assigned. The Supervising Staff Services Analyst classification is the first supervisory level in the Staff Services series. In smaller departments, a Supervising Staff Services Analyst may supervise staff working in more than one administrative functional area. In the larger departments, the class may supervise within a single functional area due to the size and complexity of that function. It is distinguished from the Staff Services Analyst III by its full scope of supervisory responsibilities and the fact that the latter is the advanced journey-level class in the series where incumbents primarily serve as lead workers and/or may perform the more advanced and complex analytical work in the unit, but do not typically supervise other analysts. It is also distinguished from the Staff Services Manager in that the latter is the highly advanced-level in the Staff Services series where incumbents serve as functional managers (e.g., as a fiscal administrator or officer) over a complex staff services function, but may not have first-line supervisory responsibility over other analysts. Assignment as a Supervising Staff Services Analyst can emphasize one of the following options: staff development or program supervision and analysis, incumbents may be assigned to supervise and perform general duties that encompass a broad scope of administrative analytical functions and areas of responsibility. For positions specifically assigned to the staff development or program supervision and analysis option, specific minimum qualifications and recruitments are permitted which allow for separate lists for the option that meets the specific needs of the assignment. Minimum Qualifications Pattern 1: One (1) year of full-time experience as a Staff Services Analyst III. OR Pattern 2: Two (2) years of full-time experience as a Staff Services Analyst II. OR Pattern 3: Graduation from an accredited college or university with a bachelor's degree; AND Depending upon the option recruited for, three (3) years of full-time professional experience performing general administration (may include personnel and/or fiscal), staff development, and/or program analysis work. Lead or supervisory experience is desirable. Substitution: Additional progressively responsible professional experience performing analytical duties (which require considerable independence performing, compiling, organizing and evaluating information and prepared reports) in any of the functional areas noted above may be substituted for the required education on a year-for-year basis. While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employment Tehama County Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit, up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT TEHAMA COUNTY Beautiful Tehama County is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen, Tehama County boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 9/30/2019 11:59 PM Pacific

Position Information Nature of work: The primary function of an Eligibility Specialist Supervisor is to serve as the first line supervisor to the Eligibility Specialist series. They provide supervisory, administrative and technical support in determining initial and continuing eligibility for multiple public assistance programs. Typical duties of an Eligibility Specialist Supervisor include: Planning and scheduling adequate coverage for work assignments; identifying staff training needs; conducting performance evaluations; reviewing cases to ensure accuracy of decisions and timeliness of processing; assisting with difficult program cases and making final processing decisions in relation to such cases; assisting in developing and implementing policies and procedures; and participating in special projects, studies, work assignments and committees. Controversial Issues: As an Eligibility Specialist Supervisor you may be required to take actions that conflict with your own values. An Eligibility Specialist Supervisor must be able to accept individuals' differences and interact with them in a non-judgmental manner. Ideal Candidate: The ideal candidate for this position will have the necessary skills to supervise, lead, train and direct eligibility staff; have a strong emphasis on continuous quality improvement; strong work ethic and ability to prioritize assigned work tasks and follow through in a timely manner; excellent listening and strong written and verbal communication skills; exceptional customer service skills and initiative; solution based problem solving skills; experience in maintaining cooperative relations and communications with customers, management, and staff; ability to maintain a high standard of professionalism; proficiency in Microsoft Office as well as basic knowledge of software and database programs. The Eligibility Supervisor is the first-line supervisory classification in the Eligibility Specialist series. The main function of this level is to provide supervisory, administrative and technical support to an eligibility work unit engaged in determining initial and continuing eligibility for multiple public assistance programs. Incumbents are responsible for planning and scheduling work assignments and ensuring adequate coverage and equitable caseloads/workload among staff members; identifying staff training needs; and conducting performance evaluations and recommending disciplinary measures. Incumbents analyze cases to ensure accuracy of decisions and timeliness of processing. Eligibility Supervisors assist with difficult program cases and make final processing decisions in relation to such cases. Incumbents assist in program development and management and perform related work as required. Most working supervisors also spend a substantial portion of their time performing the most difficult and complex work of the section or unit; and perform other specialized assignments. This classification differs from the Eligibility Specialist III in that the former operates in full supervisory capacity and the latter is responsible for lead worker duties and/or managing specialized tasks or caseloads. SUPERVISION EXERCISED AND RECEIVED Incumbents in the Eligibility Supervisor classification generally receive direct supervision from a Program Manager or other designated manager. Eligibility Supervisors provide direct supervision to a unit of Eligibility Specialists. Supervision may also include incumbents in other classes (e.g., Office Assistant, Integrated Case Worker, or a similar class). Minimum Qualifications Eligibility Supervisor: One (1) year full time experience in an Eligibility Specialist III, Integrated Case Worker III, or Employment and Training Worker III classification in an Interagency Merit System (IMS) County; OR Four (4) years of full time experience determining eligibility for public assistance programs or providing employment services in a public human services agency. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employmentTehamaCounty Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit, up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has beenapproved. Documentation from medical, military, school, or church officials outlining theaccommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUTTEHAMACOUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of MountLassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 10/9/2019 11:59 PM Pacific

Position Information Nature of work: The primary function of an Eligibility Specialist Supervisor is to serve as the first line supervisor to the Eligibility Specialist series. They provide supervisory, administrative and technical support in determining initial and continuing eligibility for multiple public assistance programs. Typical duties of an Eligibility Specialist Supervisor include: Planning and scheduling adequate coverage for work assignments; identifying staff training needs; conducting performance evaluations; reviewing cases to ensure accuracy of decisions and timeliness of processing; assisting with difficult program cases and making final processing decisions in relation to such cases; assisting in developing and implementing policies and procedures; and participating in special projects, studies, work assignments and committees. Controversial Issues: As an Eligibility Specialist Supervisor you may be required to take actions that conflict with your own values. An Eligibility Specialist Supervisor must be able to accept individuals' differences and interact with them in a non-judgmental manner. Ideal Candidate: The ideal candidate for this position will have the necessary skills to supervise, lead, train and direct eligibility staff; have a strong emphasis on continuous quality improvement; strong work ethic and ability to prioritize assigned work tasks and follow through in a timely manner; excellent listening and strong written and verbal communication skills; exceptional customer service skills and initiative; solution based problem solving skills; experience in maintaining cooperative relations and communications with customers, management, and staff; ability to maintain a high standard of professionalism; proficiency in Microsoft Office as well as basic knowledge of software and database programs. The Eligibility Supervisor is the first-line supervisory classification in the Eligibility Specialist series. The main function of this level is to provide supervisory, administrative and technical support to an eligibility work unit engaged in determining initial and continuing eligibility for multiple public assistance programs. Incumbents are responsible for planning and scheduling work assignments and ensuring adequate coverage and equitable caseloads/workload among staff members; identifying staff training needs; and conducting performance evaluations and recommending disciplinary measures. Incumbents analyze cases to ensure accuracy of decisions and timeliness of processing. Eligibility Supervisors assist with difficult program cases and make final processing decisions in relation to such cases. Incumbents assist in program development and management and perform related work as required. Most working supervisors also spend a substantial portion of their time performing the most difficult and complex work of the section or unit; and perform other specialized assignments. This classification differs from the Eligibility Specialist III in that the former operates in full supervisory capacity and the latter is responsible for lead worker duties and/or managing specialized tasks or caseloads. SUPERVISION EXERCISED AND RECEIVED Incumbents in the Eligibility Supervisor classification generally receive direct supervision from a Program Manager or other designated manager. Eligibility Supervisors provide direct supervision to a unit of Eligibility Specialists. Supervision may also include incumbents in other classes (e.g., Office Assistant, Integrated Case Worker, or a similar class). Minimum Qualifications Language: The ability to speak, read and write Spanish is required for this position. Eligibility Supervisor: One (1) year full time experience in an Eligibility Specialist III, Integrated Case Worker III, or Employment and Training Worker III classification in an Interagency Merit System (IMS) County; OR Four (4) years of full time experience determining eligibility for public assistance programs or providing employment services in a public human services agency. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employmentTehamaCounty Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERSretirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan is $181.63. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit, up to $60 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contactCalHRat mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has beenapproved. Documentation from medical, military, school, or church officials outlining theaccommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUTTEHAMACOUNTY BeautifulTehamaCounty is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of MountLassen,TehamaCounty boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 10/9/2019 11:59 PM Pacific

Position Information Nature of work: The primary function of an Office Assistant is to provide a variety of general or specialized clerical duties in support of agency programs and services, including: reception, form processing, record maintenance, mail and data entry; may perform the initial applicant screening and initiate cases through multiple automated systems. Typical duties of an Office Assistant include: Greets customers in-person and via telephone; performs tasks that are structured and repetitive such as: filing, scheduling appointments, reviewing forms, documents, electronic files and entering data; addresses complaints and explains processes to customers or the public; gathers information to direct customers to appropriate staff to address their request. As knowledge is increased, an Office Assistant will perform more difficult and responsible office support including keeping current desk manuals, tracking and reporting data, creating forms and evaluating for correctness, improving work efficiency, adjusting work processes, and use of independent judgment in selecting and applying specific solutions to different work situations. Controversial Issues: As an Office Assistant, you may encounter customers who are emotionally charged; customers that have substance dependence, mental health, trauma or domestic violence history. You may be assisting customers whose values may conflict with your own values. An Office Assistant must be able to accept customers' differences and interact with them in a non-judgmental manner. Ideal Candidate: The ideal candidate is reliable, provides courteous, respectful, and professional customer service, and has the ability to analyze situations involving rules and regulations and demonstrate good judgment when making decisions; communicates effectively orally and in writing; interacts with individuals from various educational, socioeconomic, and ethnic backgrounds; works cooperatively as part of a team and with community partners and other Counties' agencies; listens attentively and understands oral information provided; prioritizes, plans and organizes one's own work. Performs a variety of general or specialized clerical duties related to filing, reception, form processing, record maintenance, mail, typing or data entry; obtains and compares information related to department records, programs, and services; may perform the initial applicant screening as an incidental function and initiate cases through the department's automated system; and performs related work as required. Working under general supervision, Office Assistant II is the journey level in the Office Assistant series. Employees at this level are expected to be fully qualified and able to perform difficult and responsible office support work within the framework of established work methods and procedures and to use independent judgment in selecting and applying specific references, procedures, sequences, and alternatives to different work situations, referring non-procedural questions to the supervisor. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Office Assistant I, or if filled from the outside, require prior related experience. The Office Assistant II differs from the Office Assistant III by the level of supervision received, the scope and effect of functions performed, the degree of independence exercised, and the complexity of work assigned. The Office Assistant III may also be assigned lead worker duties, or screening duties on a consistent rather than incidental basis. The Office Assistant series differs from the Account Clerk series in that the primary duties of the Account Clerk involve the application of mathematical skill and ability in the use of financial, numerical and statistical data and information. The Office Assistant class performs a wide variety of general office support duties in which the use of mathematical ability is incidental to the primary function and most frequently performed duties. Minimum Qualifications One (1) year of full-time experience performing clerical duties in an office environment. While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process. Supplemental Information ADDITIONAL INFORMATION ADA/EEO/DRUG-FREE WORKPLACE As a condition of employment Tehama County Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERS retirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan ranges from $171.84 to $510.84 depending on the plan selected. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit from $25 up to $45 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at mssprogram@calhr.ca.gov or 916-323-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT TEHAMA COUNTY Beautiful Tehama County is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen, Tehama County boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 9/22/2019 11:59 PM Pacific

Position Information Nature of work: Social Worker I/II are assigned to the In-Home Supportive Services program (IHSS) and their primary function is to take referrals for the IHSS program, interview clients and complete detailed service assessments in the field, transfer field assessment data into computer systems; comply with State Regulations and agency deadlines. Social Workers may receive Adult Protective Services (APS) training. This may include the assignment of simple APS referrals, taking referrals for suspected abuse and neglect towards dependent adults and senior adults, investigating referrals, interviewing clients to ascertain nature of problems and develop service plans, a considerable amount of work performed is conducted in the field with some work performed in an office environment writing reports and case plans with time sensitive deadlines, entering data into computer systems in order to comply with State Regulations and agency deadlines. Typical duties of a Social Worker include: IHSS Social Workers conduct initial assessments and annual reassessments in the client's home to evaluate the effect of physical, cognitive and emotional impairment on function to determine the needs of clients. Social Workers make referrals, determine eligibility for services, authorize and coordinate individual case plans; provide case management; prepare reports and records; communicate policies, rules and regulations of the program to clients and others. IHSS Social Workers that are assigned APS cases provide crisis intervention in order to reduce risk or eliminate abuse or neglect; handle emergency responses; establish cooperative working relationships with community partners; assists in developing case plans with clients; assist with arrangements for out of home placements; may provide testimony in elder/dependent adult abuse or neglect cases; prepare case records and written reports as required. Social Workers assist to resolve issues and conflicts and encourage families and caregivers to work with the clients. It is important to understand the actions you take as a Social Worker affects the lives of clients and their families. Controversial Issues: Social Workers may be required to take actions that conflict with their own values. A Social Worker must be able to accept clients' differences and interact with them in a non-judgmental manner, and respect the client's right of self-determination. Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned. Working under close supervision, Social Worker I is the entry/trainee class in the professional Social Worker series. Employees in this class are learning casework methods, procedures, policies and carry a limited non-complex social services caseload under close supervision and receive in-service training; are given close and constant supervision while learning social work principles, social service programs, basic case work methods and techniques, and departmental rules, regulations and procedures. Typical assignments are within child welfare and adult services programs; however, at the agency's discretion positions may be assigned to employment services to perform social services case work for employment services clients as required by department needs. As requisite skill and knowledge is developed, greater independence and the full scope of responsibility is exercised. Unless a position is permanently allocated to the Social Worker I level due to the nature of the work, employees are expected to advance to the Social Worker II after one year of satisfactory performance at the trainee level. Ideal Candidate: The ideal candidate will work with a degree of independence, be able to work well with community partners and client's extended family member or caregivers, have excellent written and oral communication skills, organization skills, ability to prioritize tasks, maintain calm and professional performance and demonstrate exceptional customer service working with client populations that have substance dependence, mental health issues, trauma, domestic violence history, aging issues, physical or developmental disabilities. SUPERVISION EXERCISED AND RECEIVED Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager. Examples of Duties Duties may include, but are not limited to, the following:? ( Note : For Social Worker I, duties are performed at the entry/trainee level.) Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment Assesses reports of suspected abuse; may be required to work on-call; may provide information to law enforcement or district attorneys Develops and carries out culturally sensitive non-complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services Assists applicants and recipients in utilizing available resources Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility Makes home visits in connection with casework assignments Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers May testify in court May be assigned to specialized functions Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence Receives casework consultation from professionally trained staff members Provides community outreach for various agency programs Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics Performs related duties as assigned EMPLOYMENT STANDARDS Note: The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition Section. Knowledge of: Principles and practices of organization, workload management and time management Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling Phone etiquette and interview techniques Socio-economic conditions and trends Basic principles of individual and group behavior Current issues in the field of social welfare Role and responsibilities of social workers Principles of interviewing and problem-solving methodology Basic public welfare programs on the Federal, State, and local level General principles of public assistance policies and programs Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems Entering and retrieving data and narratives from automated computer systems Basic principles and techniques of interviewing and recording of social casework Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker Community organization and the social problems calling for the use of public and private community resources Basic principles involved in the nature, growth, and development of personality and in-group processes The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients Ability to: Understand and learn the agency programs, policies, and procedures Obtain facts and recognize the relevance and significance Organize and maintain work detail Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others Communicate effectively, both orally (phone and in person) and in writing Analyze situations and adopt effective courses of action Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations Develop skill in interviewing case recording and interpretation Work within a community setting and effectively use appropriate resources and services Maintain confidentiality in accordance with legal standards and/or county regulations Work effectively in emotionally charged or stressful settings/emergencies Operate a personal computer and other office equipment and software Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses Accept and use constructive feedback Interact professionally and respectfully with clients including difficult, hostile, or distressed clients Respect cultural differences Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses Minimum Qualifications Social Worker I: Pattern 1 : Graduation from an accredited four year college or university; OR Pattern 2 : Successful completion of thirty (30) college semester units from an accredited college or university, including fifteen (15) units in social welfare, social/human services, sociology, or other social or behavioral science,* AND One (1) year of full-time experience comparable to the Social service Aide, Eligibility Worker II, or Employment and Training Worker II classification; OR Three (3) years of full-time experience interacting with children or adults providing direct services in a private or public agency. *Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. Social Worker II: Pattern I : One (1) year full time experience performing entry level social work case management comparable to the Social Worker I classification in an Interagency Merit System (IMS) county; OR Pattern II : One (1) year of full-time social work case management experience** AND Thirty (30) college semester units (45 quarter units) from an accredited college or university including fifteen (15) semester units (22 quarter units) in social welfare, social/human services, sociology, or other social or behavioral science* *Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies. **Qualifying social work case management includes direct case work management, such as: assessment, evaluation; conducting investigations of abuse and neglect; preparing court reports; responsibility for a long term caseload, monitoring compliance through home calls and other personal contact; collaboration with other agencies and linking clients to resources and programs; development of a case plan, modification of case plans as needed/required; and authority to impose sanctions or implement actions that impact services. While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process. Supplemental Information ADDITIONAL INFORMATION The salary for Social Worker II is $3360 to $4093 per month. ADA/EEO/DRUG-FREE WORKPLACE As a condition of employment Tehama County Social Services will require: A valid driver's license will be required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. Proof of ability to work in the United States Pre-employment drug testing and physical Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification and local law enforcement checks. State agencies must conduct investigation during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information. BENEFITS This position offers the following benefits: Represented by the Joint Council bargaining unit. 96 hours of vacation per year, increasing upon continuous years of service. 96 hours of sick leave per year. 13 paid holidays plus one 8-hour personal holiday. CalPERS retirement plan, 7% employee contribution. The County pays approximately 80% of premium for medical, dental, and vision plan (including a $30,000 life insurance plan for employee). For the employee and entire family, the current employee's share of the insurance plan ranges from $171.84 to $510.84 depending on the plan selected. Annual salary step increase based upon satisfactory performance and completion of 2,080 hours (Steps A to E). Deferred compensation plan with the County matching the employee's deposit from $25 up to $45 per month. Supplemental insurance plans are available. Employee Assistance Program is provided to all employees at no cost by the County. VETERANS PREFERENCE If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application. SPECIAL TESTING ARRANGEMENTS Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact Merit System Services at mssprogram@calhr.ca.gov or 916-232-2360 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination. ABOUT TEHAMA COUNTY Beautiful Tehama County is in the heart of northern California, midway between Sacramento and the Oregon border. Based on the shores of the Sacramento River and in the shadows of Mount Lassen, Tehama County boasts some of the lowest housing costs in California along with short commute times to work. The County is home to a myriad of recreational activities. Closing Date/Time: 9/23/2019 11:59 PM Pacific